BT (British Telecom) Outage Report in Peterlee, County Durham, England
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The latest reports from users having issues in Peterlee come from postal codes SR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Peterlee, Seaham, Sunderland, Hartlepool, Durham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Wi-fi | |
| Chester-le-Street |
Internet | |
| Peterlee |
Internet | |
| Seaham |
Wi-fi | |
| Sunderland |
Phone | |
| Sunderland |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@Nathan02944834) reported
@bt_uk nice one no internet for 2 days because your engineers can’t fix a simple fault. Joke of a company somebody else should run it because all u get is faults from by openshite
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Lawrence
(@Chemfund) reported
Struggling to get BT Openreach to fix a 6 month FTTP issue, how can this be resolved @BTGroup @bt_uk
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Steve
(@steves01x) reported
@bt_uk maybe me being stupid but I cant find anywhere on your site once logged in to view/order a family sim? And any info on them it says it has to be the same deal/allowance that i am on? Only need a cheap monthly for my child! Thanks.
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Bex 👩🚀
(@BexBitchDrummer) reported
@Studonnyblade @bt_uk Apparently it’s an issue at the interchange
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danni_cousins1999
(@DCousins1999) reported
@bt_uk Can someone help me via PM x
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Andy
(@kud_13) reported
What a shower of **** @bt_uk openreach are. 2 appointments to install new fibre internet they've cancelled for no reasons. ******* annoyed
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Jane kelly
(@Janekelly25) reported
@bt_uk He'll be well dead before he gets any help.
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Samuel Hartshorn
(@HartshornSamuel) reported
@bt_uk is there problems with the the Wi-Fi? Mine just keeps restarting.
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Suzy McGill
(@Suzy_McGill) reported
@bt_uk I was hoping to be a new customer and signed up last month but after a catalogue of BT errors your customer service have advised that the best thing to do is to cancel everything and start again! Great, no TV or broadband for Xmas now, and higher package costs
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ChipPhat
(@chip_phat) reported
@btbusinesscare No point I'm afraid Lauren, been on the phone to @bt_uk twice tonight, they still give me no date. I will not be returning once this contract is up. Absolute shocking service. To anybody reading, avoid BT at all costs. #terribleservice #btsuck