BT (British Telecom) Outage Report in Peterlee, County Durham, England
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The latest reports from users having issues in Peterlee come from postal codes SR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Newton Aycliffe, Peterlee, Washington, Redcar, Sunderland, Hartlepool, Billingham, Spennymoor, Durham and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Chester-le-Street |
TV | |
| Chester-le-Street |
Phone | |
| Newton Aycliffe |
Phone | |
| Peterlee |
Internet | |
| Washington |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm going to head round and help him.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Morris Hickey # NOW LET'S SEE THE END OF SADIQ #
(@Morris2906) reported
@bt_uk Why do you not set them out in the letter? Heaven forbid that you should help your customers.
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Leanne donaldson
(@leanneanlouised) reported
@bt_uk are there issues in Glasgow with broadband connection? Been constantly dropping for the past 45mins now
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Lewis
(@Lewday87) reported
@btsport is the replay service down?
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🇺🇦 𝔾𝕣𝕖𝕖𝕟𝕤𝕜𝕖𝕖𝕡𝕖𝕣𝔾𝕒𝕞𝕚𝕟𝕘
(@Greenskeeper18) reported
@TheRunningManZ @bt_uk Good to hear it's been sorted out. It's a disgusting travesty to see how many of our seniors are legitimately ripped off and taken advantage of. Had the same kind of scenario going on when my grandfather past. Took months to get a couple companies to kick bricks. Capitalism sucks
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Sue Taylor FRSA
(@Essexisgreat) reported
@bt_uk On the 24 February I reported a fault on my landline, which you said you would fix by 3 March. Still no landline, tracking says I told you it was fixed - I didn't. 2 complaints have been ignored and I have just had to report it again. Now I have to wait until 8 March!
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Some Fella
(@BusterPell) reported
@bt_uk It’s useless without Wi-Fi. 18th Feb I lost my service. BT don’t care
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Stuff Boyd says
(@Boydieboyd) reported
@bt_uk @FMDoop The rescheduling itself isn't the only problem...
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Andy Marsden*
(@LFCProgMan) reported
You've hit a new low this week @OpenreachHelp spam me "Ready for your upgrade" SMS ✅ I am, PROBLEM is U R NOT ❎ U lack customer service U don't read your OWN job sheets "Bodge It & Scarper" upgrade still incomplete 3 days in 🤡🎪 Fake promises 💩 @bt_uk you're in the same club
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Adrian Daniels
(@Lhasadreams) reported
@bt_uk putting your fibre broadband prices up only has one effect, a move back to Sky. You have no idea as to how to retain your customers, especially ones that pay for your premium level products. At the very least there should not be any in contract price rises. Awful company.
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Mitch Rimmer
(@RimmerMitch) reported
If you have a problem, don’t worry @bt_uk will only reply to you if they have an answer you want to hear