BT (British Telecom) Outage Report in Peterlee, County Durham, England
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The latest reports from users having issues in Peterlee come from postal codes SR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Washington, Sunderland, Seaham, Peterlee, Hartlepool, Spennymoor, Durham, Newton Aycliffe and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Washington |
TV | |
| Sunderland |
Total Blackout | |
| Washington |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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danbriant
(@danbriant) reported
I find it so funny that the new build house right next to a @bt_uk exchange in #headcorn, as in NEXT DOOR and the best they do is 15down.... Then come along @TrooliFibre and say we got fiber in the road! Sort ya crap out BT! Utter shambles. If they can do it why can you?
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Jonathan
(@Jonatha93928213) reported
@bt_uk @RobbieSavage8 @julesbreach Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?
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Abi
(@TehBlackParade) reported
@bt_uk requested a call back days ago and heard nothing, burnt through 80% of my phone date hot spotting from my phone so I can work! Best your staff could tell me on live chat was that our shop isn’t a customer of yours despite using a BT router and literally being a customer
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Phil
(@Phlz) reported
@bt_uk Ethernet. Tried all the reset/wire changing/retuning methods as directed by chat and they are sending a new box but like I said your website says there is issues but app says everything is fine.
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FunsizeLo'
(@Loissssss) reported
@bt_uk ‘Apparently’ according to your team an order which I have already received the equipment for has not gone through. Forget the internet. I am no left without a working phone line. How do you suggest I can emergency services if required?
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Rob Ford
(@RobFord_) reported
@bt_uk 2 weeks after activation date, multiple deadlines set by yourselves, broken promises, mixed messages, shocking communication. Absolutely awful service and it's not even started yet, shambolic!
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La Cucina Di Mamma
(@cucina_waterloo) reported
@btbusinesscare They keep telling us that an engineer will be attending to sort out the problem in all 3 of our restaurants but no one turns up. When we call back we get told to wait longer and we do wait but no one turns up
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karl ellison
(@karl_st_h) reported
@SkySportsRL stop cutting to adverts when nrl game is over one of the best endings to a game and you cut straight to adverts when it ends no reaction after the game your coverage of rugby league uk and abroad is terrible hopefully @btsport gets it back ASAP your a disgrace sky
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colinthecatterpillar
(@colinthecatter1) reported
@bt_uk are a total shower of ****. Wish I’d never left @SkyUK
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Andy
(@akbfc94) reported
@HannahLeah95 @bt_uk They’re absolutely shite for customer service. Had months of problems with my bills last year. I’m stuck with their broadband til October and can’t wait to leave