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BT (British Telecom)

BT (British Telecom) outages and service status in Sunderland Bridge, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Sunderland Bridge, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland Bridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Washington, Peterlee, Stanley, and Sunderland.

CityProblem TypeReport Time
Washington Internet 1 month ago
Peterlee Total Blackout 2 months ago
Washington Internet 2 months ago
Stanley Internet 2 months ago
Washington Phone 2 months ago
Sunderland Internet 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • CraigShitpeas
    Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • MrsP1001
    MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • kphilchris
    Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • JillButt
    Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • chris_jelley
    Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • foslar71
    Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • chris_jelley
    Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • kphilchris
    Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • MrsP1001
    MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • elliott_finlay
    Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • MrsP1001
    MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • d4rryl23
    Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_roberts101
    Matthew Roberts (@matt_roberts101) reported

    @Deeniebean89 @bt_uk I had that from @Sky but they tripled it. They wouldn’t go back down in price so instead I have left them altogether. There is no way they should be allowed to up charges like that.

  • srivas13
    Sara Rivas (@srivas13) reported

    @bt_uk Shame I’ve not had wifi since the 17th of November 2022 such a shocking service delivery #absolutelyhopeless #BT

  • whyteuk
    andy whyte (@whyteuk) reported

    199 days since @bt_uk were supposed to install my broadband. they continue to advertise to my neighbors that it is available and still continue with their cavalier attitude towards customer service. even @ombudservices don’t think it’s unreasonable. shambles the lot of them.

  • petercampbell84
    Ped (@petercampbell84) reported

    @bt_uk No thanks. I’ve already been on live chat for 2hrs to fix my account. They made it worse and told me they couldn’t fix it so just avoid using my account on the website!

  • WyeMonkey
    Ivan C Monckton (@WyeMonkey) reported

    @bt_uk yet again my internet grinds to a halt. So slow it has not been able to download your speed test page in 5 minutes. I am really really fed up with the endless problems…

  • laura_libs
    Laura (@laura_libs) reported

    @bt_uk Thanks, and will I need to have a break in service between switching the old hub off and activating the new one?

  • ChrisWill2631
    Chris Williams (@ChrisWill2631) reported

    @bt_uk I’ve never been so badly let down by terrible service and constant promises to resolve issues you have caused ! Another 3 hours on hold waiting for a resolution that doesn’t work

  • williams_dai
    Dai Williams (@williams_dai) reported

    Had the morning from hell trying to get @bt_uk to mend my broadband - we have the same problem every few months. To variety my identity it turns out I need broadband. Therefore they cannot fix the broadband. DOH! @bt_uk are PANTS!

  • 26u37393y3u392y
    I have an opinion (@26u37393y3u392y) reported

    @bt_uk Temporarily locking an account for 20 minutes after 2 or 3 failed sign in attempts is rather annoying. Especially as there is no option to remove the temporary lock via text or online if you're already signed in on another device.

  • charliesshamen
    Charlie's Shamen⬅️ (@charliesshamen) reported

    @bt_uk just when I thought BT were looking after me. After speaking to a Complaint Specialist, I was told I'm not getting the cable and drilling with today as promised, but I would get an update. Guess what, surprise surprise no update. Shocking rubbish pathetic useless BT