BT (British Telecom) Outage Report in Sunderland Bridge, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Crook, Washington, Bishop Auckland and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Crook |
Wi-fi | |
| Washington |
Phone | |
| Stockton-on-Tees |
Total Blackout | |
| Bishop Auckland |
TV | |
| Stanley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@jonnylonglegs1) reported
Does anyone know how to check the status of a @bt_uk fibre outage? Everyone in our area has had no supply since Friday, with no updates from BT and when I enter my phone number into their online service checker, I’m told everything’s fine. Infuriating !
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gort baringa
(@gortbaringa) reported
@bt_uk I suggest BT better think of something better than that to keep me as a customer
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Jesus Zuul
(@JesusZuul) reported
@btsport WTF happened to 2+4=24 last night?
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Claire Thorburn
(@ImpactPRM) reported
@bt_uk Thanks Laura I have sent you message. Regretfully we are at the end of the line apparently so until fibre is installed it won’t change, but it is salt in wound paying for a service that doesn’t work!
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Lesley-Anne Dillon
(@LesleyDill226) reported
@bt_uk I’m restarting the box but the guide isn’t the problem. The guide says MotoGP, the bar at the bottom of the screen does not
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Steve
(@StevenK06633052) reported
@bt_uk I cancelled your crap Wi-fi and phone line, your pettiness wouldn’t allow me to transfer my decades old number to my new provider, had your service improved I might have gone back but not whilst you full of woke shite.
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Jesse
(@JJATWAL) reported
@bt_uk internet stopped 5 weeks ago, now it’s gone again red light on the hub again! Shambles of a service
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TimGresty
(@GrestyTim) reported
@bt_uk @CK_Chainz Hi there. BT's broadband support is appalling. As per BT's HomeMove leaflet, on 24 May I called 0800 085 5264. A month later, after 14 telecalls with 7 BT people and 247 mins, still don't have confirmed contract. Lovely people. Rubbish systems. Check my tweets.
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Burger Van Biden
(@lenzokenzo) reported
@bt_uk Enough is enough of snowflake woke cretins ramming this crap down peoples throats day in day out . you lot would make a Prozac pill depressed 🙄🙄🙄
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Paul Pilmer
(@Pilmer) reported
@09Denno @bt_uk @skytv They’re absolutely awful mate. Just thankfully they cancelled with no charge. No admission of their fault or apology. I will never use them again, that’s for sure! Just going to get a good broadband deal I think for the amount we watch TV!