BT (British Telecom) Outage Report in Sunderland Bridge, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Peterlee, Sunderland, Newton Aycliffe, Durham, Bishop Auckland, Stockton-on-Tees, Billingham, Chester-le-Street and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Internet | |
| Sunderland |
Internet | |
| Newton Aycliffe |
Phone | |
| Durham |
TV | |
| Sunderland |
Total Blackout | |
| Bishop Auckland |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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steve Mc
(@stevemac239) reported
from
Stockton-on-Tees, England
@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Gatfield
(@angiegatfield) reported
@bt_uk 8 hours later still waiting for BT to call us back...all I can advise folk to do is avoid them at all costs. I'll be happy to explain to the good folk on twitter exactly why they should avoid this company. Big up to BT for closing a complaint without speaking to us!
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Joe
(@RueTheWhirl85) reported
@bt_uk Sorry maybe that wasn’t clear, my TV and Mac are powered down. I’m testing via my iPhone. Cheers.
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Mark Ellis
(@Mrcento) reported
@shomac28 @bt_uk Did you experience the joy of their customer service centre?, Particular highlight is getting passed around to ever increasingly ridiculous made up departments (Level 21 claims escalation team) that nearly all have the same guy called steven working for them. Awful.
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alickie
(@alickie66) reported
@shomac28 @bt_uk Made a complaint about one advisors tone and attitude. Got message 3 hours later to say closed. Asked for outcome. I then got told I'd asked for it to be re opened (I didnt). Got told persons line manager would call me. That was about 2 weeks ago. No call
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Joe
(@RueTheWhirl85) reported
@bt_uk I only have one device actively connected (My TV and Mac) are powered down. I’m standing right next to the router when testing. Can’t use an Ethernet to check as I have a Mac Mini and the screen is VESA mounted in a back room.
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dazzab
(@darren010967) reported
@adamsummerton @TheVanaramaNL @btsport Hopefully one 1 point by tomorrow night you never know who would of predicted the result 2 weeks ago
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John smith
(@imatteruk2) reported
@SkySportsNews And it'll probably be the best show they've done in years. Lineker was terrible anyway. Time @btsport get rid of him too!!
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kevin martin smith
(@kevinmartinsmi1) reported
@zaaqibro @bt_uk now bt is refuseing to respond to my emails this is how they treat customers this came from resolutions team mr phil akroyd
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Kev Young 🏴
(@kevc307) reported
@shomac28 @bt_uk Funny that. Just took out a new contract with them. And lo and behold its going up £8 a month and its not started yet. Paid 2 years for TV that I never used. Sherman tanks
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Peter Beecham
(@peter_beecham) reported
Omg @bt_uk what’s wrong with the broadband today? 😬It’s doing my head in! Rang earlier and it was restarted - now it’s not working again! BT app not working either!🙄