BT (British Telecom)

BT (British Telecom) Outage Report in Sunderland Bridge, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sunderland Bridge, County Durham, England 03/29/2024 05:45

March 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Bishop Auckland, Stanley, Stockton-on-Tees, Spennymoor, Washington, Durham, Billingham, Chester-le-Street, Seaham, Consett and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomBishop Auckland E-mail
United KingdomStanley Phone
United KingdomStockton-on-Tees E-mail
United KingdomSunderland Internet
United KingdomSpennymoor E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • xToonsend Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BirdTbird Tracey Bird (@BirdTbird) reported

    @bt_uk our internet is down and seems to be our estate is having problems. Any idea when it will be fixed?

  • TheDon87405105 The Don (@TheDon87405105) reported

    @btsport I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @BTCare Hi, I am bit confused with Broadband Halo 3 & Halo 3+. Will the later still work if there is a power cut? Why does BT send me a EE mini hub each time I have a BB outage, does not ask for it back but cannot reactivate any and sends me a new one?

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @bt_uk ordered FTTP on 21 November. 30 days later and @OpenreachHelp haven't completed stage 1 external work due to 'resource issues'. Now told another 20 days until next review. 50 days wait which is likely to get bumped again. Absolute shitshow.

  • alexelliot1987 Alex Elliot (@alexelliot1987) reported

    @bt_uk 1 update per date. Wow thanks. Your customer service is as bad my connection.

  • thekingdommy kingdommy (https://mastodon.online/@Kingdommy) (@thekingdommy) reported

    @bt_uk what's going on with broadband on Portland Dorset? Supposed to be resolved last night, has been unusable since and still down. We're an isolated community, what is going o

  • mickhart76 Mick Hart (@mickhart76) reported

    @nicbkw @btbusinesscare Stop being a divvy Nic and let them help.

  • alexelliot1987 Alex Elliot (@alexelliot1987) reported

    @bt_uk So I get yet another reply with yet another fix time, this time saying you’re still waiting an engineer to investigate? BT have already told me engineers were on site fixing it, that was fixed, that it would be fixed within 48 hours 4 days ago….

  • mudcakesandwine Mud Cakes and Wine (@mudcakesandwine) reported

    @bt_uk Thanks problem is they have been looking at this since 14th and people have been looking at it but they keep changing the date was meant to be today now said no idea

  • bisk00dle Edward Robinson (@bisk00dle) reported

    To Paddy - I tweeted earlier about problems I am having with my internet account. Twitter blocked my other (new) account. Can I send you a DM from this account, please? @bt_uk