BT (British Telecom)

BT (British Telecom) Outage Report in Brandon, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brandon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brandon, County Durham, England 11/02/2024 17:20

November 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brandon, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Peterlee, Sunderland, Newton Aycliffe, Durham, Bishop Auckland, Chester-le-Street and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Internet
United KingdomSunderland Internet
United KingdomNewton Aycliffe Phone
United KingdomDurham TV
United KingdomSunderland Total Blackout
United KingdomBishop Auckland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brandon, England

Latest outage, problems and issue reports in Brandon and nearby locations:

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMadamEditor The Madam-Editor (@TheMadamEditor) reported

    @Ofcom you should keep an eye on @bt_uk terrible service. Still charging for services Not received. Engineers don’t turn up when they should and they don’t bother to keep you informed. And when you call you spend AGES trying to get through. Incompetent

  • Ric_CryptoNvest Ricky (@Ric_CryptoNvest) reported

    @bt_uk I am your customer for your overpriced broadband

  • HagenShiro Shiro Hagen (@HagenShiro) reported

    @UFCEurope @UFCFightPass @btsport If Whittaker can get Adesanya down, then maybe? Other than that I can't see past the champ...

  • Afc94Mr AFCRicky®️ (@Afc94Mr) reported

    Wtf missed the first 15 mins of the Napoli vs Inter game because the show before over ran?? Napoli scored in 7 minutes as well @btsport 🤬🖕🏻

  • el_enano Craig 🏆19🏆 FBPE 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺#RejoinEU (@el_enano) reported

    @btsportfootball @btsport why is the Napoli vs Inter game delayed... It is the biggest game of the Italian season... WTF. Now we watching some arb doccie on e-sports.

  • Mrwestham88 Adam Mills wilson (@Mrwestham88) reported

    @bt_uk I have messaged once again @DailyMailUK would you like a story about how bad bt actually are??

  • Mrwestham88 Adam Mills wilson (@Mrwestham88) reported

    @bt_uk @DailyMailUK would you like a story of how bad bt are I have put so many tweets and there response is do you need extra help we have had the worst Internet for nearly 4 months missed engineer visits and they charge me stupid late payment fees when the Internet isnt working

  • l10ant91 Liam 🍀 (@l10ant91) reported

    Ralf needs to go, Ole would have done better at this stage. Scholes “it’s been a bad 6/7 months”? Try years! Btw Pochettino isn’t the answer. United need consistency, his Spurs career shows he doesn’t have that. His PSG reign shows he cant handle big ego’s #BTSport #ManUtd #MUFC

  • mrmikeyadams Mr Mike (@mrmikeyadams) reported

    @bt_uk Hi, it’s not that it’s not been resolved, but like @johnalexjones, it’s just been closed with no other information provided, so I’ve genuinely no idea what you did with it. I’ve decided to cancel my services anyway so I guess it’s all bit of a moot point anyway

  • tonydelvecc77 Antonio Del-Vecchio (@tonydelvecc77) reported

    @btsport Why are you showing crap programmes about Esports when there’s a massive game in Serie A that kicked off at 5pm? If you are going to show the game, have the decency to show it from the start!!! Already missed a goal!!!!