BT (British Telecom) Outage Report in Brandon, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Brandon, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Durham, Sunderland, Stanley, Seaham, Chester-le-Street, Washington and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
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| Durham |
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| Sunderland |
Wi-fi | |
| Durham |
Wi-fi | |
| Sunderland |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bev newton
(@BevNewton) reported
@bt_uk have recently changed to BT from EE. Please don’t make me regret it . But…it’s really slow.
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Liam Spencer
(@LiamEchelon) reported
@buckyskingdom @bt_uk I am also having the same issue in E17, with TalkTalk. I've been told an OpenReach engineer will come to check the area in 24-72 hours. Not very helpful...
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Keith Ledson
(@keith1403) reported
@bt_uk so when I connect to digital voice and there’s a power cut, how do I make an emergency call? I own an old corded phone to use at present in such instances, will that still work?
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Liam is
(@D1splayed) reported
@bt_uk My FTTP is fine, phone line via the FTTP line seems of poor quality. Caller display shows active on previous bill and showed active on the "order" for digital voice, but isn't active.
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Stephen Todd
(@STodd_Images) reported
@bt_uk Hi there, i have no mobile signal in HU15 1AE, phone only works on wifi calling. Can you let me know what is happening? Steve
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Bryan Maunder 💙
(@TheMaunder) reported
@bt_uk Hi, I have a problem trying to finalise a closed BT Sport account, your phone system keeps directing me to enter a BT phone number, which I don't have - can you please help?
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Beaniebaws 🥰
(@BeanieBaws) reported
@bt_uk hiya having problems with my WiFi being down today but I don't have a landline to check your website. Anything else we can do? Thanks
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Barnabas Olah
(@brownie_brown23) reported
@bt_uk @OpenreachHelp another 2 engineers joined the “I’m not even qualified to do this job” elite club today. Starting to feel sorry for all 6 of them (so far), especially with the gas prices soaring..coming all the way down to West London for a lunchbreak…
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Barnabas Olah
(@brownie_brown23) reported
@Pterangelol @bt_uk @OpenreachHelp Well, I hope there’s more of them around then. They are all welcome to fix the service
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ollie 🖤
(@fckdupjxdn) reported
@bt_uk why is my router flashing purple, it’s been doing it all day please help sort it out