BT (British Telecom) Outage Report in Brandon, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Brandon, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Durham, Peterlee, Seaham, Chester-le-Street, Newton Aycliffe, Washington, Spennymoor and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Sunderland |
Internet | |
| Durham |
Phone | |
| Peterlee |
Internet | |
| Sunderland |
Wi-fi | |
| Seaham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Barham
(@Rarham) reported
@bt_uk Can’t help feeling we’ve been taken advantage of - especially during a Cost of Living crisis - and feel there should be some form or gesture of goodwill. It’s not a positive customer experience in any way whatsoever.
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Peter Robin
(@AJArgg) reported
@bt_uk I've had a complaint open with bt once before. It took 3 months to resolve and I was given a £10 goodwill gesture. I'll pass but thanks for the offer. You'll need a stiff drink tonight when you get off shift. I know it's not your responsibility that BT are so greedy.
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F.A. Le Brun
(@Just_Freddie_) reported
Hey @bt_uk I tried to use the message service on the app, it asked for my landline number but I have a broadband only service without a landline. I need to talk to someone over messages. When I signed up with you was told you would cancel my sky account for me. It hasn’t happened
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R Miles
(@rmiles67) reported
@bt_uk Can you let me know why my complaint re delayed order, made on Saturday am, hasn’t even been looked at for 2 days?Had no contact from you & no updates online since then.Could you ask someone to review it urgently please? I need to know if I need to stop VM cutting us off!
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GuiniBZH
(@GuiniBZH) reported
Unbelievable that @O2 thinks it's ok to increase price by 13 % when the service is so bad. No reception in central Bristol. I have to be on WiFi as soon as I can or I can't do anything with my phone... I miss you @bt_uk can I come back?
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Max
(@dansus) reported
My advice, if you are on digital voice, never order FTTP from @bt_uk If the install goes wrong, your life will be a living hell. #BT #broadband
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Kempy79
(@kempy79) reported
@bt_uk @artsmithdrums 14.3% increase is disgraceful and thankfully less than 12 months and I’ll be moving as like this customer it won’t be forgotten.
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Peter Robin
(@AJArgg) reported
@bt_uk No thanks. I'll never sign up to a new broadband contract with bt again. The above inflation rise is beyond defence.
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Andy Weller
(@andyweller66) reported
@bt_uk Unfortunately I cannot have anymore days off work for @bt_uk to let me down. Absolutely useless service around. Incompetence isn’t a strong enough word to use.
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Eye_Jacker
(@eye_jacker) reported
@bt_uk #philipjanssen how is this price increase justified. To appease you shareholders because it is definitely not in the consumer interest. Be ready for a mighty explosion of grief from consumers, after 10years my speed have never increased. I have nothing to justify this