BT (British Telecom)

BT (British Telecom) Outage Report in Bearpark, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bearpark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bearpark, County Durham, England 12/23/2024 21:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bearpark, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Chester-le-Street, Washington, Sunderland, Seaham, Peterlee, Spennymoor, Durham, Newton Aycliffe, Consett, Bishop Auckland and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomWashington TV
United KingdomSunderland Total Blackout
United KingdomWashington Phone
United KingdomSunderland Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Bearpark, England

Latest outage, problems and issue reports in Bearpark and nearby locations:

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LetsMoveCIC Jasmine K Heir (@LetsMoveCIC) reported

    @bt_uk Still having problems daily. Have sent a message as above today

  • SunnyOsahn Sunnŷ Osahñ (@SunnyOsahn) reported

    @GursSehmi @BTCare Wow that sounds like an awful experience. I’ve got to say whenever I’ve called @virginmedia and spoken to their Newcastle team (for my annual renewal haggle) I look forward to the call because they are ridiculously nice! And the BB speed is shamone

  • brownlizjl Liz Brown (@brownlizjl) reported

    @bt_uk Sorry I am venting James but this is really disappointing. The service from some of the sales team is not true to the companies values, I have BT for my business too and was told utter lies by one of the team in a sad attempt to up sell, BT should be a brand people can trust!

  • ShaunFriend Shaun Friend (@ShaunFriend) reported

    @bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.

  • MaitlandBen Ben Maitland (@MaitlandBen) reported

    Update - @bt_uk now think it’s acceptable to put phone down on someone and “close a complaint” despite doing nothing to address that complaint. And two weeks on we still don’t have broadband. Do they care? Not really.

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk No, broadband still as bad as ever, this is a long standing issue which we have reported many times

  • jacksandilands_ Jack Sandilands 🐺 (@jacksandilands_) reported

    @bt_uk It’s well past that. This has been going on for around a year and customer support has been zero help I’m afraid. Will likely be switching providers.

  • Pinkpanther1969 Angie T-P (@Pinkpanther1969) reported

    BT I'm fuming over your disorganised and relaxed approach to my complaint @bt_uk I need my number back asap...you've given it back to @virginmeadia WHY? The ombudsman is now involved @BTCare team please help?. #britishteleCON

  • nalamisseb Lana el diabolo (@nalamisseb) reported

    @bt_uk hello, is anyone answering the phones today? Been waiting for an hour and a half and its kind of boring. Need to cancel an upgrade.

  • kodi_coles Kodi coles (@kodi_coles) reported

    @Fairgroundking1 @bt_uk If your WiFi says it can’t connect to the broadband then that might be something wrong with bt. 2 separate wifis have cut out in my house on the Isle of Wight