BT (British Telecom) Outage Report in Bearpark, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Peterlee, Stanley, Sunderland, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Washington |
Phone | |
| Sunderland |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AP 🇬🇧🇮🇳🇹🇿🇿🇦
(@Villiers076) reported
The only issue with watching #AUSvIND on @btsport is that some of the graphics e.g tables etc are not shown, so you don't know what the commentators are on about Going to have to switch to @FoxCricket
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David Coleman
(@DavidColeman33) reported
A simple home move... No problem with @SkyUK TV. But @BTCare? Oh my word! Move order put through 3 times after failing twice. Broadband switchover late. Now they're telling me I have a working copper telephone line but there's no copper on the premises!
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Dan
(@DanLcfc1996) reported
@bt_uk im having connection issue with my ps5 in games im connected to a bt booster with a cable any ideas
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alasdair fleming
(@alasdairflemin1) reported
@bt_uk Awww thanks...a copy-paste reply. Here's the already raised, 8 day old complaint numbers...how about BT resolves these before asking for the same details again. VOL013-549937166178 VOL013-547964570672
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Matteo Chicarella
(@Matteo_UK) reported
@bt_uk We were going to switch to BT but we got a better deal elsewhere so we cancelled the order we placed the same day, less than 2 hours later, even though we never used the service it still shows as an account we opened then closed on my credit report? How do I get this fixed
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Klueless Klopp
(@KloppKlueless) reported
@bt_uk Of course there’s problems with the service. BT made Liverpool play at 12.30. Now jota is injured. Also I pay for 100mb internet and I’m lucky to get 20. As soon as the contract finishes I’m getting virgin
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⚓️LUCҜβΔΩ⚓️
(@Luckbao) reported
@WeAreOpenreach and @bt_uk combining once again to offer the worst customer service. How is it acceptable to have to wait a week for service to be connected People still need to work. Unable to speak to anyone on the phone
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Matt Rogers
(@bliprogers) reported
@bt_uk Thanks but of course its open, you haven't fixed it! Excuse my scepticism but If you scroll back through messages I have been promised calls many times and these never happen unless of course I spend literally HOURS on the phone to you to find out things havent moved, yet again!
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Sarah
(@ThicciDragon21) reported
@bt_uk telephone and internet wires have fallen off my elderly / vulnerable uncles house and landed on his car. He is getting no help on the phone please can I have urgent assistance?!!
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J Woods
(@Jonny_Thunders) reported
@ThreeUK @bt_uk this issue is affecting all calls to BT landlines from Three mobiles on the whole Cherry Hinton exchange in Cambridge. Thousands of your customers & businesses will be affected