BT (British Telecom) Outage Report in Bearpark, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland, Stanley, Gateshead, Durham, Crook, Seaham and Shildon.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
TV | |
| Stanley |
Internet | |
| Gateshead |
Internet | |
| Durham |
||
| Stanley |
Internet | |
| Crook |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Bond
(@pbond4) reported
@mand_brun @bt_uk ****!! That’s extortion!!
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Dylan
(@Dylanfahy97) reported
@bt_uk great service, currently waiting for my 14th (I think) engineer visit to fix a problem I’ve had for months. Don’t worry though I’ve been compensated £20 👍🏻
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Rascal
(@agentrascal) reported
@bt_uk Managed to get through to the chat service. Rohit Kumar arranged an engineer to visit on Tuesday as he wasn’t able to repair the connection remotely.
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𝕊𝕖𝕒𝕟 ℕ𝕋𝔽ℂ
(@SeanNTFC) reported
@noelkrusty @bt_uk Mine has been like it since Friday. Biggest mistake I made was switching from standard fibre (to the cabinet) to Fibre to the property. It's been down 4 times since December 2021...not just for an hour or so, for DAYS. I think there is some major issue in Towcester...
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Cláudia Carvalho
(@clauxac) reported
I am not your costumer anymore @bt_uk ! I am a @virginmedia costumer since the beginning of May! Where they charge 1/2 of what you charge! Please cancel the bill! #badcustomerservice
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Susie
(@Chucklesgirl70) reported
@bt_uk Hi I am having trouble receiving emails and I can’t get on to my BT. Is there any problems. Thanks
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Rascal
(@agentrascal) reported
@bt_uk are there known issues in postcode AB15? I’ve used the online checker but it asks for my landline number. I don’t have a landline number with my account so can’t check. Had zero internet through Wi-Fi or socket since 4pm. Worried about work tomorrow.
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Martin Kelly
(@Kelly316M) reported
@bt_uk Cannot get bt mail. It was down at the weekend and now its not working. I have just arrived in Ireland and I need my mail. What's going on. Mail was sown at weekend.
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Aisha
(@___AJ12) reported
@bt_uk @Ofcom Back here again…day 9. All I’ve received are empty promises. No one answers the phone, left waiting for an update for days. Took a day off work today for an engineer to come but then receive a text to say it’s not required, an extra 5 days is needed to fix it…
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Cláudia Carvalho
(@clauxac) reported
@bt_uk I called to cancel my account with you in the 7th April. Your agent told me it was all done and from May I could be with my new provider. What is my surprise when I get now an email from you saying you will charge me May and saying the date for the bill in June! 1/n