BT (British Telecom) Outage Report in Bearpark, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Peterlee, Stanley and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Washington |
Phone | |
| Sunderland |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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annienelson
(@apnelson1) reported
@bt_uk why am I paying for an internet service that never works 😡😬
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Kirstie 💙
(@Kirstiefk) reported
@bt_uk Open reach have damaged my property with work they have done. I can’t get to speak to anyone on these stupid phone things, they just want to put you on to a claims Co. The damage is being by a phone line that I am not a customer of and I want it stopped before it gets any worse
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Gordon Russell
(@fcgordeaux) reported
@bt_uk Thanks Paul, however it would seem that Evie is having backend problems, so not much use sadly.
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Jack 🏔
(@Jackcorky) reported
@bt_uk any news on network issues in Chippenham Wiltshire? Mine and neighbours internet is down.
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Paula
(@paulabainbridge) reported
@bt_uk please help. Tried to purchase a BT broadband contract but I’m told the only speed I can get from BT 8-9Mbps!
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𝓡𝓐𝓕𝓢 🇬🇭
(@coded_rafs) reported
@scott_peterson4 @bt_uk So according to BT, I have a stay fast guarantee of 700Mbps, which means my speeds should never drop below that no matter what. But here is my story. A very unhelpful advisor told me to give it a few days but i know that won’t help so I’m thinking of switching ASAP
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Lynn
(@LynnColhoun) reported
@bt_uk please help. My router is flashing pink. I’ve tried rebooting, disconnecting devices etc. still flashing pink
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CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
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TheRunningManZ
(@TheRunningManZ) reported
Would appreciate any help you can offer regarding my @bt_uk upgrade to fibre that was meant for today. I now have no internet. I’ve been left with no internet. I’m sure it’s in hand but the engineer kinda left with a “someone will be back soon, maybe tomorrow.”
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Jill Robertson
(@Jillyla1) reported
@23shawthing @bt_uk I had same issue, had to get them to do it manually although not tried to spend it. They removed 2 old accounts but they have magically reappeared and causing issues again. Good luck