BT (British Telecom) Outage Report in Bearpark, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Washington, Peterlee, Stanley and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Washington |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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shulllup mayne
(@ClarkeDdmthe1st) reported
@BTCare For a company to take £366.86 for a month bill after your agent said “ we have raised the complaint…money will not leave your account” to seeing you have double billed me! This is why you don’t have direct debits with idiot companies!
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Son Lyme
(@Son_Lyme) reported
@J_Tanswell The solution is to cast off the SkySports/BTSport closed shop, and allow clubs to sell their own live video feeds of their games - instantly turning 30k seat stadia into infinite seat stadia. These virtual stadiums should allow the physical stadia to reduce prices because ...
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NowtTekkenOut
(@hovispride) reported
Still not a sniff of information from @BTCare , whilst they continue to take my money.... Ongoing issues now since mid-May.
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Nigel Bennett
(@top1percentile) reported
Can someone from @bt_uk @BTCare please explain how the scammers, especially those based overseas, can access 'inoperative' or 'not in- service' landline and UK mobile numbers, and so many of them, to make their fake calls? I receive at least one a week.
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Stephanie ⚒
(@StephanieWins) reported
@bt_uk @BTCare first experience with them is awful! Any other company can save us please 🙏 waited weeks to get a slot for them to active it. Didn’t work when they said. Now tell us sent the wrong box and we need an engineer but have to wait. Not a good start to this company 👎
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Luke
(@lukeyy93) reported
@btbusinesscare what a joke. Had no internet in our business since Friday. Was told it would be fixed by Monday at the latest… now engineer that came to fix it says we need a new router and hybrid connect but there’s a fail on the system so it’s 2 days before it can
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andrew pearson, EX tory voter and Guy Fawkes fan.
(@andyp1599) reported
@btbusinesscare Yet again, no business internet and no 4g backup , well done @BTBusiness for consistently giving a bad service and making it virtually impossible to report faults 🤡
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Lord Rami Ranger
(@LordRamiRanger) reported
@bt_uk @BTCare @GP0110 Ac No GP 01103416 After speaking to 5 people for service from Nigeria 🇳🇬, North Ireland 🇬🇧 and India 🇮🇳 for service and after wasting 45 minutes on the phone I have decided to cancel BT broadband.
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William Walby
(@WalbyWilliam) reported
@btbusinesscare Complaint number IMP157072970. No one is calling me. Just been on a call for over 20 minutes to your Indian call centre who previously told me they had taken off the incorrect charge for your engineer not turning up but now I see the charge on my latest bill!!
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Nathan Foster
(@NFozzy1990) reported
@btbusinesscare can you please help me there is a fault with my business phone line that my card machine goes through, called up twice to have the phone put down on me/cut off I’ve lost a lot of business so far today, thanks Woodston cycles Ltd Peterborough