BT (British Telecom)

BT (British Telecom) Outage Report in Bearpark, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bearpark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bearpark, County Durham, England 12/03/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bearpark, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland, Stanley, Gateshead, Durham, Crook, Seaham and Shildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomStanley Internet
United KingdomGateshead Internet
United KingdomDurham E-mail
United KingdomStanley Internet
United KingdomCrook Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Bearpark, England

Latest outage, problems and issue reports in Bearpark and nearby locations:

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LunaMini Stacy Partlett (@LunaMini) reported

    @bt_uk reported ridiculously slow speeds 19/2, message said you would turn our mini hub back on until problem solved. Problem still not solved and mini hub says it’s reached monthly limit! Can barely use internet, takes sooooooooo long to load, please sort it out!

  • Nels_Hypeman Nels’ Hypeman (@Nels_Hypeman) reported

    @itzzAyJ @bt_uk @bt_uk we can’t watch his streams we rely on you plsss fix his WiFi

  • Lozpoedia LorraineDowson 🌹#wearamask #savelives 🇪🇺#FBPE (@Lozpoedia) reported

    @crowmogh @bt_uk Really hard. I’ve just arranged for WiFi man to come and look at in-house booster. When I’m working I sit right next to the router, but signal comes and goes in the rest of the house

  • Delilah64 Nicola Lester (@Delilah64) reported

    @bt_uk Yes I’ve seen it’s an issue with iPhones, but the intermittent WiFi is happening to my other WiFi devices in my home too. The hub won’t do a factory reset. Have tried several times. It doesn’t react to the reset button being pressed and held for 5 seconds.

  • heyes_8 Steve Heyes (@heyes_8) reported

    @bt_uk you have massively frustrated me today. i have spent 45 minutes speaking to 4 separate people to sort what I thought was a simple request. Step Father passed away so needed account putting in my mothers name and cancel his BT mobile sim. #shockingcustomerservice #bt

  • Delilah64 Nicola Lester (@Delilah64) reported

    @bt_uk FYI your link didn’t work. I’ve searched the issue myself and found info about the iPhone update.

  • johnellison John Ellison, Part-Vaccinated Blues Guitarist, 💙 (@johnellison) reported

    @bt_uk Nice one BT, good customer service, all sorted now

  • samtoogood01 Sam (@samtoogood01) reported

    Disgusted with service from @bt_uk this morning. Called on behalf of Grandmother following the death of my Grandfather last week to which was told that the account could only be cancelled with a £700 cancellation charge. Surely there just be policies in place for bereavement???😡

  • leerobbomanaus lee robinson (@leerobbomanaus) reported

    @SalfordWalshy @bt_uk Been having a few problems like this mate think bt are telling porkys

  • bennytheboyroy Ben Reynolds (@bennytheboyroy) reported

    @bt_uk I am very unhappy with the customer service since changing over to you in October last year. I am not receiving the package I wanted and have tried to speak to you numerous times over the phone to no avail. I now have a debt collection letter sent through