BT (British Telecom) Outage Report in Bearpark, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bearpark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Peterlee, Stanley, Sunderland, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Neal
(@ozric42) reported
@JamesStant @bt_uk I used Plusnet since they took over Metronet in 2005 and although under the BT brand once again they operated as a separate company, I never had any issues with them. Customer Service on the few times I needed it was excellent. I only left because I ca only have fibre from Virgin
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lorraine langridge
(@LorriLangridge) reported
@bt_uk Aahhhh yet again. It’s never ending. I’ve done this many times. It’s exhausting. I’m signing up to a new supplier.
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Mr Mallard
(@MrMallardIT) reported
@bt_uk I've been trying to contact you (in fact so have 2 other people) about an elderly relative's landline which is not working, no ringtone and no broadband. She can't report the fault herself obviously, and we can't get through. Her medical equipment relies on it!
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Kev
(@Random_Oddness) reported
@bt_uk Seems like it's easy to find a way to complain but for a change, any way to leave feedback on a customer service rep who went above and beyond to help with an issue?
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Harry 🚀
(@CFC_Hazz) reported
@Yerdas_out BT Sport subscription CANCELLED ❌ hope you know you just lost a paying customer @btsport 👍
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Joy Wilson
(@spectrain) reported
We’ll try to fix the issue straight away, according to the BT code of practice so @bt_uk I'm wondering why that call I was promised on Saturday hasn't happened?
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Human
(@ShiftedisOP) reported
@bt_uk No. We called you on Sunday "Were working on it as hard as we can." FIVE DAYS LATER "We have no updates." Like, what the actual ****!?
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Nicholas bell
(@sickboynick) reported
@bt_uk Done that and it says no issue. But no broadband or phone service.
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MCD ®
(@MovieCaveDave) reported
@bt_uk WTF Is Goin On Wit Email Servers ? Apparently I Have Mail But No Mail, And Any Mail I Delete n Put In Tha Trash It Still Shows As A Number In Tha Bin. @AppleSupport Mail Is Tellin Me My Info Is Wrong. I’ve Deleted Tha Accounts, Restarted n Even Deleted Tha App. #Help
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Leigh Brown™️
(@ThatLeighBrown) reported
THANKS @btsport for REMOVING #chromecast support for your app. With no warning, because “it turns out it’s cheaper way to watch than via our set top box”! Now my elderly dad with his chromecast is now screwed and confused about what to do. @BTCare sort this out! #btsport #bt