BT (British Telecom) Outage Report in Bearpark, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bearpark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Seaham, Newton Aycliffe, Sunderland, Durham, Chester-le-Street, Gateshead, Peterlee and Bishop Auckland.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Gerry1nnes (@gerrinnesmac) reported from Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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lornafay (@lornafaym) reported from Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Alastair Smith (@baldymanali) reported from Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Chris Wilks (@1972wilksy) reported from Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Karen Brown (@kphilchris) reported from Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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andy (@andydeltic) reported from Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Chris Wilks (@1972wilksy) reported from Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Tim Harding (@timhardinguk) reported from Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Joe Simpson (@kennydude) reported from Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Karen Brown (@kphilchris) reported from Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FragstarGames (@FragstarGames) reported
@WWEUK @YaOnlyLivvOnce @btsport Get her out the Riot Squad! You built her up for so long as a singles competitor which i was hyped for then you revert her back to this crap. I mean i think she could be great on her own tbh
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Paul Potts (@paulpottsmusic) reported
Unfortunately I have had to cancel Sunday’s live feed on Veeps due to poor internet speed on @bt_uk . We are supposed to be on Fibre with speeds of 52mbps but BT can only get to 4. Veeps will be issuing refunds to those who have bought tickets as soon as possible.
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Martin is still staying at home (@concretebadger) reported
Then after completing the work (which appears to be replacement of drainpipes and guttering), the TV aerial was re-attached, now facing a different direction so no longer functions. I wonder whether @bt_uk would be willing to come out to fix a problem that they didn't cause 🤔
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David (@reevesy24) reported
@BTCare can someone contact me regards an open complaint please.
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Harriett Baldwin MP #SociallyDistant (@hbaldwin) reported
Spoke to @bt_uk about their new product that takes #4G signal and converts to Home WiFi signal of up to 30Mb which could be a help in some parts of West Worcestershire hitherto unserved by the required Universal Service Obligation of 10Mb. Anyone used it?
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Martin Huntbach (@MartinHuntbach) reported
How to move home with @bt_uk broadband... 1. Call them for 45mins to book an engineer 2. Have the engineer cancel the order without telling you 3. Call them for 45mins to book an engineer 3. Have the engineer cancel the order without telling you 5. Repeat until you die...
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paul (@paul79330366) reported
@bt_uk Had working Broadband, Upgraded to BT Full Fibre, external work complete no internal work started. BT turned off my working Broadband, 9 days on I still have no Broadband, 4 appointments, no one showing up, I call BT everyday, nothing from BT. Please contact and help. Exhausted.
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Suzie (@suzie93_) reported
Called @bt_uk to get my ridiculously high bill down from £60 per month for just internet + BT Sports and they managed to knock a tenner off a month, but that 15 min phone call to do so cost me £25 additional onto my phone bill this month 😣 sickening
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Thetruthteller in jail again 🤣 (@Triplet111016) reported
@bt_uk @shaunnaeast Please see above, if you need any help with it, let me know.
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Terri Harris (@tharris1684) reported
@bt_uk This is isn’t good enough, other companies can function through Covid, don’t make excuses. No one has called, we had to call again and the engineer hasn’t turned up, no response / call as to why. Disgusting service