BT (British Telecom) outages and service status in Gateshead, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Consett, Cramlington, Newcastle upon Tyne, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 11 days ago |
|
Consett
|
Internet | 19 days ago |
|
Cramlington
|
Internet | 20 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 21 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 27 days ago |
|
Newcastle upon Tyne
|
Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
-
MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
-
Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
-
Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England@btsport Why is the stream buffering on Android?? Never had issue before.
-
MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
-
Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
-
MBShizzzle (@MbShizzzle) reported from South Shields, England@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
-
lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, EnglandAnyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
-
Tim Harding (@timhardinguk) reported from Whitburn, England@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
-
Tim Fowler (@timlibrarian) reported from Bearpark, England@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
-
Philip Robinson (@flipflops1982) reported from Shiremoor, England@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
-
Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, EnglandHow about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
-
Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, EnglandTechnology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
-
Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England@msmith850 @btsport Never in doubt they are back
-
Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, EnglandOh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
-
Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
-
heather potts (@heatherpott) reported from Walker Gate, England@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
-
nick (@nickcubs70) reported from Whitley Bay, England******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
-
Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
-
Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
-
Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Pauline Nelson (@DrP_Manc) reported@bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.
-
Kate (@ManiacSpaniel) reported@bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.
-
lee davenport (@leedvnprt) reported@bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!
-
UAVHive (@UAVHive) reported@NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?
-
BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
-
northern monkey (@StephenR27465) reported@bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.
-
On-On-On (@clark1919acaw) reported@bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow
-
John (@palacejohn) reported@bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?
-
Tom Tolkien (@tomtolkien) reported@bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.
-
Martin (@WASNAPPER) reported@bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?