BT (British Telecom) Outage Report in Blaydon-on-Tyne, Gateshead, England
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The latest reports from users having issues in Blaydon-on-Tyne come from postal codes NE21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (59%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Stanley, Chester-le-Street, Newcastle upon Tyne, Hebburn, Wallsend, Blyth, Cramlington, Sunderland, South Shields, Blaydon-on-Tyne, Washington and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
||
| Gateshead |
Wi-fi | |
| Stanley |
Wi-fi | |
| Chester-le-Street |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
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BT (British Telecom) Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil_London
(@Phil_in_London) reported
@bt_uk Yes, when will the broadband issues in south cumbria be fixed
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Gary Austin Wildlife Photography
(@GawpStaffs) reported
@EE @bt_uk Just had my mobile nunber moved from bt to ee, when i call my wife my old number comes up, if i text her it shows a new number which i assume is assigned to the new sim. Please help. Thanks
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Gary Austin Wildlife Photography
(@GawpStaffs) reported
@bt_uk @EE Bt have replied any chance you can help on this one pls?
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Gary Austin Wildlife Photography
(@GawpStaffs) reported
@bt_uk Just had my mobile nunber moved from bt to ee, when i call my wife my old number comes up, if i text her it shows a new number which i assume is assigned to the new sim. Please help. Thanks
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David Priestley
(@stiggle) reported
@Phil_in_London @bt_uk Because you need to sell your soul to get useful information out of BT/Openreach... Current estimated clear time for fault BT50461 is 18/05/2022 23:45 (its a fault with a Wholesale Broadband Connect). There were 9 other issues in the Furness region supposedly cleared overnight
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WatfordFcRob
(@WatfordFcRob) reported
is going to be saving about £10 a month on my Broadband by switching from Sky to @BT_UK (same package) & thanks to that switch i'll also be saving about £4 on my @EE mobile phone bill as well. A massive thanks to the #EE customer service person who sorted it out for me earlier.
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Heteronormative its M or F
(@Ranty_pants) reported
@bt_uk Hi having problems connecting to Turkish mobile, from Uk land line, mobile to mobile seems fine. You were investigating this problem but your contact and his email are now bouncing back ????
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Phil_London
(@Phil_in_London) reported
@bt_uk And I have explained repeatedly that I was given information yesterday that it would be fixed by 23.45 and I only gave my postcode. So please address the issue and stop repeating the same mantra.
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Dr Footleg - Roboteer
(@drfootleg) reported
@ryanteck @bt_uk It was actually BT (I did check carefully) and yes I can cancel in cooling off period. But it was the repeated misinformation confirmed 3x over as I kept asking to be sure the price was for everything. 1 item in the cost breakdown was an amount never mentioned at all on the call!
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Liam smif
(@LiamSmif) reported
@bt_uk im trying to play on my pc and my ping is really bad