BT (British Telecom)

BT (British Telecom) Outage Report in Blaydon-on-Tyne, Gateshead, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blaydon-on-Tyne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blaydon-on-Tyne, Gateshead, England 03/03/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blaydon-on-Tyne, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blaydon-on-Tyne, England

Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_Sammon Mike Sammon 🇬🇧🇪🇺🔶 (@Mike_Sammon) reported

    @btbusinesscare hi one of my business mailboxes is down. I spoke to tier 2 support earlier but no joy. It’s our main enquiries mailbox so it’s vital that we get back up and running ASAP. I am currently on hold not getting through to anyone for over 15 minutes. Please help.

  • TheBaronYT Alex Baron (@TheBaronYT) reported

    @bt_uk broadbands a joke atm clearly and issue with the line but had no answer for hours! Just wanna know when it’s fixed 😭

  • Charlotteeeee22 Charlotte Gill (@Charlotteeeee22) reported

    @bt_uk Hi Michaela. This doesn’t help me. What I NEED is to get through to your connections team which I’ve been cut out from 4 times NOW this evening. Ironic isn’t even the word!!

  • Charlotteeeee22 Charlotte Gill (@Charlotteeeee22) reported

    @bt_uk You’ve gone a bit quite on us Michaele... at least send us a dm to help us out?! @bt_uk again... you’re happy to take our money, not so happy to help your customers! OUR INTERNET ISN’T EVEN SET UP YET AND YOU’VE DISAPPOINTED US.

  • Mike_Sammon Mike Sammon 🇬🇧🇪🇺🔶 (@Mike_Sammon) reported

    @BTBusiness @bt_uk I wonder if someone will reach out to me after being told by tech support that I night need to wait 48 hours for my business emails to get back online

  • EmmaJonesGB Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @bt_uk helllooo is there a way of getting a new router from you at all? Mines over 5yrs old now and seems to be having connection issues causing the wifi to drop in and out all the time or the Chrome-cast / Google Nest not be able to detect certain things?

  • hobsonos Karl Antony (@hobsonos) reported

    @bt_uk Wasn't what I was told when I upgraded. Was told you'd check the router was in the best place in the home and the signal was good in all areas. I didnt realise I had to set up the equipment myself. Lucky I put my name on the account, my 70 mum wouldn't have a clue

  • NavYou111 Notorious N.A.V (@NavYou111) reported

    @bt_uk my internet keeps going off on certain devices and I have to restart the router but now it happens every other day. Aome help would be appreciated.

  • Charlotteeeee22 Charlotte Gill (@Charlotteeeee22) reported

    @bt_uk IS THIS A JOKE. THREE times I’ve been cut off from you tonight while I’ve been raising a complaint with you!!! You’re quick to take my money... not so quick to help me out!

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @AnneAshworth @bt_uk must be I suppose on landline there's this delay then sinister automated voice starts no wonder people are unnerved & suddenly they seem to be spreading - bogus Amazon calls etc 😐 also we're registered with Telephone Preference Service ages ago but recently they started coming