BT (British Telecom)

BT (British Telecom) Outage Report in Blaydon-on-Tyne, Gateshead, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blaydon-on-Tyne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blaydon-on-Tyne, Gateshead, England 12/23/2024 15:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blaydon-on-Tyne, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Washington, Sunderland, Cramlington, Hebburn, Blyth, South Shields, Consett, Stanley and North Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomWashington TV
United KingdomSunderland Total Blackout
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blaydon-on-Tyne, England

Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CM71_ARSENAL11 Charlie Mustoe (@CM71_ARSENAL11) reported

    @England @bt_uk @England need help immediately fellas. Urgently. Instantaneously. Can you send a delegate to the border? I haven’t been allowed into San Marino after a three day trek across Europe. Banned after arrest there in 2015. Don’t have enough money for a lawyer. DM’s are open. CM

  • HeidiNagaitis Heidi Nagaitis (@HeidiNagaitis) reported

    @bt_uk telephone pole damaged outside my vulnerable parents' property. No Internet or landline for a week now, no response from you re.when the pole will be replaced. I've been told by your customer services I can't speak to anyone about this, no timelines for a solution. My mum

  • katesco5 Katriona Scott (@katesco5) reported

    @bt_uk don't know how you can go on about any emergency when you leave a pensioner stranded without a phone for over a month disgusting service

  • TheBlueSanity CFC-Champions Of Europe, We Know What We Are⚽️💙 (@TheBlueSanity) reported

    @bt_uk would be great to know why I'm paying £50, for top end 900mbps with a granteed minimum of 450mbps and my speeds are more up and down than a Yo-Yo and not even breaking 200mbps...

  • EileenLee7 Cat's Mum (@EileenLee7) reported

    @bt_uk my wifi has gone down. Postcode SK4 4PF is this an area fault?

  • davemomo Dave Moreman (@davemomo) reported

    @bt_uk what's up with your website. Every time I try to login, it tells me to update my browser. I have the latest version.

  • LynngerrSlp slp (@LynngerrSlp) reported

    @btbusinesscare Hi how do I cancel part of my package ? Trying to get through via phone isn’t easy. Thanks

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @PaulineLong2020 @bt_uk @Plusnet Wow! That’s terrible I bet they had no reason as to why too! Hope FOS sort this

  • stuffyfizzler Rozza (@stuffyfizzler) reported

    @bt_uk Shocking customer service on the online chat. Only wanted to reset a password and security questions been at for three hours with a team of muppets on the other end. Oh 20 minutes on hold on the phone. Shite service

  • HeidiNagaitis Heidi Nagaitis (@HeidiNagaitis) reported

    @bt_uk No - but it's a BT managed pole. According to their service provider, we can't do anything until BT fit a new pole and reconnect the cables to the property.