BT (British Telecom)

BT (British Telecom) Outage Report in Blaydon-on-Tyne, Gateshead, England

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The latest reports from users having issues in Blaydon-on-Tyne come from postal codes NE21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blaydon-on-Tyne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blaydon-on-Tyne, Gateshead, England 01/23/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blaydon-on-Tyne, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Consett, Boldon Colliery, Gateshead, Sunderland, Hebburn, Blaydon-on-Tyne, Cramlington, Jarrow, Washington, Blyth and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBoldon Colliery Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Blaydon-on-Tyne, England

Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • QlikStu Stuart Wannop (@QlikStu) reported

    @bt_uk What on earth is going on with getting fibre connected in a new build?? Absolute shambles - terrible customer care - no call backs, no fibre. Rubbish.

  • Le0NaRD0w L$°N4RD0 (@Le0NaRD0w) reported

    @OpenreachHelp @bt_uk Good morning both. After nearly 2 months of no broadband, the latest problem appears to have been isolated. @OpenreachHelp cant 'close the order due to a computer issue' so that BT can then activate our account. Please, please, please fix this for us, please

  • LiquidTheory Thomas Lilburn (@LiquidTheory) reported

    @bt_uk Why was my complaint "VOL013-644382501708" closed without any details taken, feedback given or any form of resolution? I'd like to give BT the opportunity to look in to this before submitting this case with the ombudsman.

  • QlikStu Stuart Wannop (@QlikStu) reported

    @bt_uk What on earth is going on with getting fibre connected in a new build?? Absolute shambles - terrible customer care - no call backs, no fibre. Rubbish.

  • jamclarkey James (@jamclarkey) reported

    @Burgy_Tog @bt_uk If can't login to MyBT account then Text FIX with the full landline number to 61998 via mobile which will trigger some automated tests on your line and if it doesn’t fix your issue then BT will be in touch. Cost of Texts are free unless you are on Virgin mobile

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • dr_simon Simon Clarke (@dr_simon) reported

    Of all the crap things online, trying to stream from @btsport has to be the absolute crapest.

  • stevecurtis_85 Steve The Average Gamer (@stevecurtis_85) reported

    So another weekend where @bt_uk internet is being absolutely shite. Can’t even play a YouTube video without it buffering. Don’t get me started on the upload stuff. And before someone from @bt_uk contacts me… don’t coz apparently nothing is wrong. Despite every issue.

  • RichingsPark Charles Christopher (@RichingsPark) reported

    Very "insulting" Fibre with BT Halo 3+ marketing ploy, "big fail", @bt_uk invitation upgrade offer letters sent out are then withdrawn by email for BT gain. Your @bt_uk punters are far from impressed, come on BT you can do better for your loyal customers.

  • QlikStu Stuart Wannop (@QlikStu) reported

    @bt_uk I know what the fault is, ONT address mismatch. BT and Openreach have taken over a month to fix it - that’s the problem. How long does it take to match a serial # with an address ? No excuse for not getting callbacks multiple times either.Ptob order with @sky when it’s fixed.