BT (British Telecom) Outage Report in Blaydon-on-Tyne, Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Gateshead, Newcastle upon Tyne, South Shields, Sunderland, Blyth, Stanley, North Shields, Chester-le-Street, Washington, Whitley Bay and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
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| Gateshead |
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| Newcastle upon Tyne |
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| Newcastle upon Tyne |
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| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LindaB
(@LindaB1102) reported
@OpenreachHelp why is it taking so long to get connected we have a new build with Fibre we are getting nothing but a run around from you and BT 3 weeks and 7 calls and no further forward !!! We keep getting wrong information shocking customer service ! @bt_uk
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Torridon
(@G20033505) reported
@bt_uk Could you explain why broadband and calls costs me, as a long time customer, £60 a month, yet you are advertising the exact same deal for £26.99?
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Alex Perry
(@alexgraceperry) reported
@bt_uk still waiting for an appointment for an engineer to come fix a fault on our line. 19 days and counting since you were due to connect me. 19 days without internet due to continued incompetence. Nobody able to give a date and expected to keep waiting after 19 days of waiting
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LindaB
(@LindaB1102) reported
@bt_uk we placed an order on 29 Jan still no hub, 8 calls no one can help getting the run around ! We have fibre so what's the issue ???
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othermixed
(@othermixed) reported
Day 19 and still no internet with no solution or end in sight. Have now made 4 orders and every single one has ended up in an abyss with no one able to explain why. Top work @bt_uk and @OpenreachHelp
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Sean Redmond
(@seanfromtheband) reported
@bt_uk I got one of those advanced home phone things with my new full fiber 900 service and the phone is useless. The batteries are constantly saying battery flat. It's never left the holder. Lasts 30 seconds off charge. It's clearly defective how do I get a replacement?
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WorldofColour
(@MermaidsWeb) reported
@WeAreOpenreach Yet after some weeks you still can’t get some new infrastructure installed so we can get a line installed !!! Great service I think not BT tell us your just not in any hurry to get us connected ...thanks @btbusinesscare or should that be business don’t care 🤬🤬
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Stacey Butlin
(@StaceyEBx) reported
@btbusinesscare Unless you can close the account you ate billing for which should have been closed already then no. I'm really unhappy with your customer support. Such a shame as the product is great.
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Ghalib Khan
(@GhalibMK) reported
@othermixed @bt_uk @OpenreachHelp Thats horrible situation to be in
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Donna Clarke
(@thewainnorfolk) reported
I gave you all the information and yet still Openreach sends a man in a can to fix damage to a major asset. Can’t make it up #bt #openreach @bt_uk