BT (British Telecom) Outage Report in Walker Gate, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walker Gate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walker Gate, Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Stanley, Newcastle upon Tyne, Seaham, Gateshead, Sunderland and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth |
||
| Blaydon-on-Tyne |
Internet | |
| Stanley |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walker Gate, England
Latest outage, problems and issue reports in Walker Gate and nearby locations:
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sMm
(@swiftmee_) reported
@GregoryTKint @kirsty_2k5 @bt_uk this is stupid tbh. for months I have been registering my interest but no code even though have been a broadband customer since I can remember. and now I know they are separate accounts LOL
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Susan Clapham
(@ClaphamSue) reported
@diddy_DMG @bt_uk Exactly!! Shocking service 😡
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Foxy Horror Gaming 🦊
(@foxyhorrorgames) reported
I have @bt_uk coming tomorrow to set up my upgraded internet and just got a text from @RoyalMail saying my parcel has to be rerouted, it was meant to be here on Saturday, then today, so wtf am I meant to do?
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Zoe
(@ijustneedaname) reported
What on earth is going on with @bt_uk a wifi hub is broken and cannot get it delivered by Royal Mail - as a residential customer apparently BT will not do anything else.
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Gwen
(@edwardsgwen) reported
@bt_uk Yet another engineer coming out this week..... and I expect nothing to change. The fix is replacing the copper cable in the road, and they know it. Instead another engineer is being sent out to get us to reboot our modems. Beyond annoyed. Such a complete and utter waste of time.
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Dave Dangler 🤐
(@deedangler) reported
@bt_uk have the worst wifi I’ve ever used …**** never works and they expect you to pay a bill!
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Debbie Bennett
(@DebbieBennettPR) reported
@btbusinesscare No point BT has advised nothing can be done as external wiring aluminium and old and not prepared to fix or reduce cost
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kirsty floy
(@kirsty_2k5) reported
@bt_uk @GregoryTKint I also am a customer, and did register and have tried to register again and got nothing! Been with you over a year
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Amy Holliman
(@mimih1995) reported
@bt_uk it hasnt came off, so my bill has bounced AGAIN due to random charges being just put on, £28.99 bill and it’s coming out as £41, unacceptable and sick to death of having to ring customer services on my days of work constantly, can someone sort this out for me? 2/2
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J
(@J92619523) reported
@bt_uk hello we have a major outage with a week resolution eta. Is there a way to divert or put answer message.