BT (British Telecom)

BT (British Telecom) Outage Report in Walker Gate, Newcastle upon Tyne, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walker Gate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walker Gate, Newcastle upon Tyne, England 08/06/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walker Gate, Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Gateshead, Newcastle upon Tyne, South Shields, Seaham, Sunderland, Blyth, Hebburn, Whitley Bay, Wallsend and Blaydon-on-Tyne.

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City Problem Type Report Time
United KingdomChester-le-Street Wi-fi
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walker Gate, England

Latest outage, problems and issue reports in Walker Gate and nearby locations:

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mechmonkey Matt (@mechmonkey) reported

    @CSWilson10 @bt_uk Incident with Chelmsford exchange reported at 8.17am, fix due by 2pm

  • jojonescreative Jo Jones (@jojonescreative) reported

    @bt_uk I asked for a way to escalate this by 12.00pm today - that hasn't happened. Sorry not good enough - a working landline TODAY, access to my account TODAY, and a shed load of compensation might help solve the problem - 11 days????

  • saakshuka SV (@saakshuka) reported

    @bt_uk is there a problem with the WiFi in Greenwich!?

  • diamondeyes_786 Falak Naaz (@diamondeyes_786) reported

    @bt_uk @BTCare @BTGroup I am very unhappy by saying this.. BT was a not right choice for one to work with and creates so much stress and HR going on personal level now.. I will never recommend BT to any one.. comments will appreciate

  • Gareth_J_Davies Gareth Davies (@Gareth_J_Davies) reported

    @bt_uk now been a whole year since the engineer damaged my property while installing my fibre broadband. No repair, awful customer service

  • aselawicks Sam A Wickramasinghe (@aselawicks) reported

    @bt_uk Thanks, back up & running earlier than expected. Just for your information the service status did say any issues at all when I checked with my landline number!

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare Why do I have to keep chasing? Why can't someone own the problem and solve it? #poorcustomerervice

  • shell0296 Michelle Dodd (@shell0296) reported

    @bt_uk Thanks for asking. I’m still having problems. My tv box won’t connect now. I can’t watch any channels. Contacted BT who said it may take up to next Thursday for someone to help. I’m sorry but this is not great service. Having to use sky tv which actually works!

  • BYTECyberSecur1 Cyber Security Dev (@BYTECyberSecur1) reported

    @bt_uk Thanks for the reply Dee, the main issue is that a few of my customers and family are unable to get any broadband services whatsoever due to the length of phone cable or distance from exchange. How will they be connected into the system?

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare That's the point Scott...no one deals, no one cares, no one owns the problem. #poorcustomerservice