BT (British Telecom)

BT (British Telecom) Outage Report in Walker Gate, Newcastle upon Tyne, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walker Gate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walker Gate, Newcastle upon Tyne, England 01/23/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Walker Gate, Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Consett, Boldon Colliery, Gateshead, Sunderland, Hebburn, Blaydon-on-Tyne, Seaham, Cramlington, Jarrow, Washington, Blyth and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBoldon Colliery Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walker Gate, England

Latest outage, problems and issue reports in Walker Gate and nearby locations:

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • mulcs85 John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • JohnRobson18 John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • TVBCJonpaul Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaz_eng Gary (@gaz_eng) reported

    @ultimatepool_ @btsport Never knew it was loss of frame for swearing. Thought you just got a warning first.

  • CheshireMulisha James Hough (@CheshireMulisha) reported

    Think my early new year's resolution will to be finally **** off @bt_uk Between the router and TV box the internet has dropped 3 times during the football tonight. Completely unreliable

  • Owaon1 Owaon (@Owaon1) reported

    @PrimeVideo why is my viewing of live football stuttering again. Not the first time @skytv . No other channel an issue and bandwidth from @bt_uk is fine. Happening again and again.

  • ewanwatkinson1 Ewan Watkinson (@ewanwatkinson1) reported

    @bt_uk Which then proceeded to cause issues. If I had done this myself I would understand, but do not believe this is the case. Are you able to retired a phone call (if recorded) so you can verify I am not at fault and was instructed by the CSA. Thanks 2/2

  • KenWraight ken wraight (@KenWraight) reported

    @realdocatherton @bt_uk BT sky EE still down in places nearly 3 weeks now

  • Crofter100 Allan (@Crofter100) reported

    @bt_uk Nah its OK, suffered your crap service for long enough, contract finishes end Jan, I'll be moving to a reliable service then, like many in this area have done already.

  • Redpaddy1 Redpaddy (@Redpaddy1) reported

    @bt_uk the MY BT APP won't let me rename devices connected to the BT HUB. Each time I try to change a device name and save the changes it reverts back to the original device name. I've tried uninstalling and reinstalling the app but still not working. Help please

  • RetroDan75 RetroDan (@RetroDan75) reported

    @bt_uk 's claim of unbreakable Internet is complete BS as it takes a few minutes for it to switch to the 4G service. However, it is a service they need to offer due to the awful reliability of their broadband which drops out at least once a day

  • victoriacoules Vicky 'Open Paddock 9' Coules 💙 (@victoriacoules) reported

    .. @EE Didn't seem to know what they were selling us, @bt_uk seem clueless how to solve it. Now looking at how to cancel contract and go back to @virginmedia. PEOPLE, DON'T FALL FOR THE GLOSSY ADVERTS. Wasted precious time and energy I haven't got trying to sort out this mess!!

  • samanamz Sam Hill (@samanamz) reported

    Find it ridiculous that I can’t cancel my @bt_uk order today (because I’ve changed my mind about BT) but I can cancel it tomorrow if I refuse the engineer today?! I appreciate its last minute but surely better to not have an engineer come here in the first place?