BT (British Telecom) Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Washington, Sunderland, Hebburn, Seaham, Peterlee, Spennymoor, Durham, South Shields, Consett, Stanley and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Chester-le-Street |
Internet | |
| Washington |
TV | |
| Sunderland |
Total Blackout | |
| Washington |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Paul Gill
(@pw_gill) reported
@bt_uk They did yes but sadly the problem is not resolved. A second night now with no landline and intermittent broadband. I had a text to say the problem’s not fixed and they will return but, no further details when that’ll be
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Chris currie
(@christophercmc2) reported
@bt_uk Yes but when I got thru to faults ream which I had to spend 1hr getting thru to, they said there wasn’t what a surprise might be switch team are there more customer focused broadband providers out there?
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Lynsey Ellis
(@22Lynsey) reported
@bt_uk Utter rubbish. How is that possible. And it all differs to paperwork they’ve received. Very confusing. Please advise number to call to cancel service
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ProplifeGB
(@gbusson) reported
@CallyJones47 @BathBytes @btsport Because it is another loss. The management decided to send these lambs to the slaughter. Because Hooper and Hatley decided to take a back seat and leave this week to junior coaches. Because the same problems are still there - poor defence, poor skills, poor senior players.
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Richard Fox
(@RJFox91) reported
@England @bt_uk That second half performance was awful. Get Brucey in now!
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Greg Tank
(@gregtank) reported
@bt_uk Yes, that's the exact problem. BT confirmed over the phone the contract had been extended to 19 November. Except it hadn't and you have no means of rectifying your error. Whether it's human error or system error you've completely let us down and caused so much stress.
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Jon
(@GianniSereno) reported
@Ofcom @bt_uk @WeAreOpenreach Thanks I’ve done that already. Just feels like the telecomms giants are not being regulated and are allowed to treat customers who can’t go anywhere else for a service when it comes to the next level down from BT, Sky, Vodafone etc..horrendously
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(⚫️) Ian Brown💙 #FBPE #RejoinEU👨🦯🧑🏻🦽⛷
(@ianbrown_uk) reported
Oh, @BT_uk appears to be broken in my area. The @BritishTelecom site says the estimate fix time is 11:53 am on *Monday*! Let’s hope my mobile network stays up.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk @EXCEL Any chance you can concentrate on customer service as I haven’t had a phone line for 6 months how about spending the time fixing clients phones #mentalhealth is now affected.
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Name cannot be blank
(@hewhoodareswins) reported
@bt_uk no internet since I got home from work. Service status says everything is ok which it clearly isn't. Ran diagnostics and turns out there IS an issue and an engineer is coming tomorrow. Not happy with your service at all.