BT (British Telecom) Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Seaham, Gateshead, South Shields, Blaydon-on-Tyne, Hebburn, Peterlee, Washington, Sunderland, Ryton, Stanley, Spennymoor and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Phone | |
| Seaham |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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stuart winship
(@5tuart71) reported
@bt_uk Jesus. You’re appalling at REPAIR. No broadband service for two months and 7 commitment dates missed. No accurate updates. Now all I get is “we will update you in 2 days. Guess what. After 2 days you say you’ll update me in another 2 days
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M
(@mstarmatt) reported
@BTBusiness We signed up to @bt_uk and you’ve left us behind with an inadequate service and having to escalate our complaint
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Mrs S
(@rob_larna75) reported
@bt_uk please pass on thanks to Kevin on the help desk this morning- great customer service 👏
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stuart winship
(@5tuart71) reported
@bt_uk Judging by the service I’m not getting you’ve put yours back to 1921 !!!!!!!!!!!
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Ann Marie Buscema
(@AnnBuscema) reported
@bt_uk Will do.i will do shortly.i actually have a BT Call Blocker Phone.i got those scam phone calls too.due to a problem that occurred.even though I had BT Privacy. last CEO of BT my phone number was made Ex Directory.
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Talal Jomar
(@tjomar) reported
@bt_uk my broadband connectivity in the evening is absolutely rubbish. This is the 4th time I have complained in the past month. Why the hell am I paying for a service I can not use. It is an absolute disgrace.
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julie jewess
(@julie_jewess) reported
@bt_uk Unfortunately they are moving to a new build which for some reason does not have BT service. Outrageous that you can penalise people for cancelling who due to no fault of their's you want to charge them £200 for the privilege.
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Shannen Paynter
(@ShannenPaynter) reported
Why are @bt_uk so damn useless? Cancelled by sport and you’re still charging me? Can’t even get through to your support team 🙄
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Dr Paul Gill
(@pw_gill) reported
@bt_uk Hi Aled, thanks for getting back to me. Thankfully we had a house visit yesterday from an engineer who spent several ours working on the lines in the vicinity to the house. The main problem appears to be a line about 250m away, which he assures us will be fixed today
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Seán Seosamh Robertson
(@SeanLXIV) reported
@bt_uk Anyway, I've accessed the service now. The upgrade options are way too expensive but that's another matter