BT (British Telecom) Outage Report in Chester-le-Street, County Durham, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (15%)
-
Phone (12%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Seaham, Gateshead, Newcastle upon Tyne, Sunderland, Durham and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Seaham |
Phone | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
-
Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
-
Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
-
lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
-
Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
-
🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
-
Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
-
Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
-
Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
-
Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
-
Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
-
Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
-
heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
-
Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Angela Kelly
(@Rubyroo14) reported
@bt_uk Hi, I have an intermittent fault where broadband and landline drop out for a few minutes, several times a day. I’ve done online diagnostics and it isn’t finding a problem, can I report a fault via yourselves?
-
Daniel Durrans - Anti Fax 📠
(@danieldurrans) reported
@bt_uk It sounds like the solution will be for me to switch to an ISP that allows me to use my own router.
-
mira pitkin
(@Mirca81) reported
@bt_uk Hi, I am trying to connect with you as my broadband has not worked properly for a month and not been fixed yet. who can help?
-
Alex_ASD_ 🇬🇧
(@alex1234567818) reported
@bt_uk **** internet scamming fraud *****
-
Adam Gregory
(@ads9742) reported
Will never use @bt_uk again, case being handled by the directors office and still additional delays and failings.. Case lodged with @OmbudServices
-
Daniel Durrans - Anti Fax 📠
(@danieldurrans) reported
@bt_uk Your broadband only prices that your contract renewal page are: £4 more than I pay now for effectively same service £20 more than a brand new customer 😕
-
Chris Taylor
(@ChrisTa14218225) reported
@bt_uk I have an issue with a mortgage application because BT has added a default on my Experian account, this dates back to 2016 ref A9379492. Can this be looked at ASAP please. Many thanks.
-
Claire Smith
(@ClaireD16) reported
@bt_uk how, in the name of all that is holy, can I contact BT openreach? Still waiting for broadband 3 weeks after it was supposed to be connected. @SkyHelpTeam are blaming Openreach but the problem just isn’t being fixed 🤬
-
Claire Smith
(@ClaireD16) reported
@bt_uk Ok well our sellers used Openreach and Sky until the day we moved in. And whilst I am glad you have successfully escalated with Openreach, it would seem that Sky don’t enjoy the same relationship. And as the end customer I don’t care whose fault it is - I just want it fixed
-
FontmillsFarmCamping
(@fontmills) reported
@btbusinesscare @BTBusiness Please can you contact our internet is down for 4 days, engineer due to arrive today who hasn’t but tracking says they have and it’s complete. Please help