BT (British Telecom) Outage Report in Newcastle upon Tyne, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Total Blackout | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 11 days ago |
|
Gateshead
|
Internet | 12 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Andrew Sturrock (@Sturrock85) reported from Whitley Bay, EnglandI presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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Peter Foster (@foslar71) reported from Consett, EnglandCan someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, EnglandWorking fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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breenster & 🐶 (@breenster) reported from Wylam, England@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Philip Robinson (@flipflops1982) reported from Shiremoor, England@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk The automated 'check my line' service isn't finding the fault.
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Josh Banyard (@joshybanyard) reported from Longbenton, EnglandAs lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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John McLackland (@RiskManager01) reported from Walker Gate, England@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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Tamara Watts (@timtamw88) reported from Blyth, England@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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John Turner (@John_P_Turner) reported from South Shields, England@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Callum Thomson (@calthomson10) reported from Newburn, England@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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breenster & 🐶 (@breenster) reported from Wylam, England@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CptDoomBeard (@Thekingfake) reported@bt_uk order a upgrade on broadband package on 22/02/22 and haven't heard or received anything, current tariff about to run out, live chat is just a roundabout of nonsense and always get hung up on by the support line! Help please
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Golfknot (@Golf1knot) reported@bt_uk My broadband has been down all day in Shrewsbury. Is there a problem, using a hub 1 and white box.
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Nathan Monk (@Nathan_Monkey) reported@EverythingBoxi2 @btsport Are these really not prospect shows? Want to see good fights on all the different broadcasters but a schedule of Bourke vs Leach, Ava vs Metz, Cunningham vs Le Couvier and Essuman vs Tetley with a bunch of them at Telford and York Hall is really poor as a non-PPV schedule for BT
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Ben Channon (@MindfulArchi) reportedHas anybody else moved house with @bt_uk recently and had the *worst* customer service experience imaginable? Must have spent over 5 hours on the phone to them in the last few months 🙄
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Aaron Davidson (@AaronDa51254689) reported@Nathan_Monkey @EverythingBoxi2 @btsport I know it’s poor but they barely have any fighters left to put on these shows.
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George and Karen Bowles (@BowlesAnd) reported@bt_uk How many slams on twitter will it take for one of you to take me seriously l!?!? Disgraceful service! Lie upon lie!! Between myself and my wife you have wasted in excess of 26 hours of our time!!! Compensation should be received !? What do you think!? BT, I’d be ashamed!!!
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Nick (@wetikowetiko) reported@bt_uk are the biggest shower of crap I ever had to deal with. Attempt number 5 for an engineer to install broadband resulted in “sorry mate, been away onto another job”
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MANA0WAR (@MANA0WAR) reported@bt_uk Is there an outage in the Suffolk Area? We're without wifi from an ISP which uses you as a provider.
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Ben (@BenOsmosis) reportedAnyone else not reconnected phones and broadband since the storms @bt_uk . Weeks with no service @bbcnews
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gregb (@boodie71) reported@btsport @BT hi there, I'm having trouble with the bt sport app, it's not letting me watch on 2 devices and keeps coming up with an error code about too many live streams? Please advise.