BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE1, NE98 and NE20.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bedlington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Williams
(@ChrisWill2631) reported
@bt_uk why is your system so terrible ? Requested a call as you have said my bill will be £98 when I’m a £165 in credit. Call arrived after 35 min wait and your customer service member just hung up when I answered.
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Amanda Thomas
(@AmandaTh50) reported
@bt_uk But that doesn’t help. No internet til at least Tuesday afternoon - that’s if the hub arrives. Post is so erratic these days. 😡
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A Patriot
(@PlebeianHero) reported
@bt_uk BT - the usual lady on the end of the phone asking me if i want to upgrade to a service that I don't need and "would I like to try" so I end up saying I am busy now, sure, I find the product is not what I want - but says BT you said "yes" now you must pay for 24 months. BEWARE.
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Amanda Thomas
(@AmandaTh50) reported
@bt_uk Nope wrong again. The job wasn’t completed as the hub wasn’t connected to the new service.
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Captain Rat
(@captainrat) reported
@btbusinesscare Are you down again?
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Luke
(@Luke29458818) reported
@btsport I have signed up to watch the Newcastle match and when I go to sign in it won’t work, please can you help me?
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Deborah Finan
(@FinanDeborah) reported
@btbusinesscare 2nd time in a week my phones are down. I need my lines I am a taxi company and you are costing my drivers money and me customers. Please advise what is happening
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Usman
(@usman_afz) reported
@bt_uk I have had my order cancelled 3x and the only way I would find out is by ringing my self. Raised a complaint but was closed without even contacting me. I have had the worst most difficult experience. 4 weeks without internet and failed promises only to be let down again.
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jre100
(@JamesEniffer) reported
@BTCare your sipt lines down yet again. Will I have to hold for three hours again to speak to someone. This is very poor service. Again.
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ConcertJunkie🦉
(@WestlifeDreams) reported
@bt_uk Oh I apologise. I having trouble finding receipt I’ll dm you now if that’s ok with the one I think it is.