BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Total Blackout | 9 hours ago |
|
Newcastle upon Tyne
|
Internet | 10 days ago |
|
Gateshead
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, EnglandAnyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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andy (@andydeltic) reported from Gateshead, England@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Andy burness (@Andyburness2) reported from Longbenton, England@btsport Turn ur phone on silent u stupid old prick
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, EnglandOh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk As ive said i will never have anything to do with bt again
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Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, EnglandHow about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Goldmacher (@goldmacher13) reported@WeAreOpenreach I really need your help getting fibre to the premises. Per the suggestion of your customer service team I have contacted my provider @SkyUK as well as @bt_uk and both independently say OpenReach needs to run the line to our house first. I’m stuck in a loop. Help.
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Tarrabah (@yaKuubai) reported@bt_uk please explain how I’m getting 2000 ping whilst having your wifi with a booster. Joke how you charge god knows how much for this crap
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Andrew (@andrw100) reported@bt_uk Hello @bt_uk Can I replace my Halo1 broadband & landline with 4G broadband & landline, due to slow connection & fibre access delayed for 18months or longer, for the same price, perhaps with EE 100GB or 200GB limit.
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Auds (@SuperSlummyMum) reported@bt_uk I have now entered month three of no broadband connection from you despite being told repeatedly by @WeAreOpenreach engineers that they cannot see what the problem is. Still no update from the complaints team. Why do you treat your customers so appallingly?
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Valeyardwho (@Valeyardwho1) reported@bt_uk Says no known issues but we've had a flashing red broadband icon all day. Occasionally the router will go to steady blue or green but then back to flashing red. Heard rumours of issues locally but nothing confirmed.
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Stephen Martin (@smartinaus1975) reported@msmith850 @englandcricket @btsport Is the weather going help England?
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Annabel (@RunInTheRain7) reported@AndrewMackeyUK @EE In case helpful, I’ve never had any issues with @bt_uk … quite the opposite. Very good customer service and value for money + completely reliable, fast broadband.
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Kelly Nolan (@Kelly_Nolan_) reported@bt_uk I managed to get logged into the hub manager before doing the reset and my ipad was on 2.4ghz and when I reconnected my phone that went to 5ghz but the connection was still bad on both devices, I don’t know if that can help diagnose any previous issues?
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Simone Tani (@SimoneTani) reported@OpenreachHelp hi Paul, it's 2 months now that I am contacting @bt_uk. All that I get is a different openreach engineer being sent to my house with absolutely no clue of what the problem is. Since Openreach sent approx 10 engineers, by now your company should have clear notes.
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Kyle Davidson (@ARX7Laevatein) reported@bt_uk Hi there. Our internet has been dropping all day today, resrt the router and removed devices in case it was struggling with the amount but there has been no change and impacted my work. Is there a known issue in Edinburgh? I'm a Halo customer and haventbad anything stable