BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE1, NE98 and NE2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields, Blyth and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@Lou_Skilton) reported
@bt_uk Now on my 4th call to try & get my TV reinstated. My earlier tweet not been answered either. You screwed up my TV package 2 days ago, yet you seem unable/unwilling to resolve it. Empty promises & lack of communication. Way to treat customer of 10+ years....
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33rpm
(@33rpm9) reported
@bt_uk Hi, I was in touch with one of your team earlier who seems to have either finished her shift or has gone offline for whatever reason. I need an update on when two additional wifi discs will be sent to us and which are a few weeks overdue. Can someone help please?
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Sports Law-UK
(@sportslaw_uk) reported
@bt_uk once again your dire service fails - absolutely atrocious. A planner that my dog could design better and a system with all the durability of a chocolate teapot
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bozzy bozzy
(@bozzybozzy2) reported
@btsport we pay extra for a subscription and a little rain messes the signal, get a grip
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Jordan Merritt
(@jordm87) reported
@pond_acrossthe @btsport Yeah it’s bad form. I wish my AirPlay wasn’t hit and Miss with ESPN player. Need it on the big screen
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Louise
(@Lou_Skilton) reported
@bt_uk A response to my tweets AND a resolution as to why a) You cut my TV off following upgrade 2 days ago & b) WHY no one is responding or calling me back as promised. I'm utterly appalled at your lack of customer care!
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kamlesh mistry
(@kamnbeej) reported
@btsport ole tactics are naive... Fred needs to be a cdm.. why we got 2 central defenders up front on a corner when we are 1-0 up...??? Think we are missing fundermental issues. Ole I love but he either needs to learn or we need another manager.
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Darren Dentith 💙
(@DazDent5) reported
Is @btsport @btsportfootball app always this bad?? Hardly watched any of the #MUNEVE match so far 🤬 usually at the game but not today...sort it out please
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🌊Benji🌊
(@BenjiYapp) reported
@btsport is so ****. Kicked me off twice during the United match and refused to let me watch again because I’m “streaming on too many devices” despite not watching on any because I’ve been kicked off.
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Ian Waterfall
(@ian_waterfall) reported
@rioferdy5 @btsport @mrjakehumphrey Utd width is on the wrong side, predictable, can’t get round the back (Barnes told you what to do). Lindelof is awful, every pass is behind the player or shot, out of position for the goal. They must have a teenager in the ranks who’s better