BT (British Telecom) Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE1, NE98 and NE2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields, Blaydon-on-Tyne, Blyth and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Bedlington |
Internet | |
| Stanley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
-
Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
-
Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
-
David Mellstrom
(@davidmellstrom) reported
from
Whitley Bay, England
@btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.
-
Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport
-
niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
-
JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
-
Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
-
Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
-
davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
-
andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
-
Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
-
Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
-
Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
-
sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Scarfey1882
(@scarfey1882) reported
@bt_uk Your chat service is a waste of time - I spent an hour explaining again and again that we have a digital aerial as well as the BT box & that the aerial doesn’t have a subscription or provider…it’s just an aerial with a tv liscence like all others in the UK!
-
Scarfey1882
(@scarfey1882) reported
@bt_uk After an hour of waiting dates chat I was told by your chat agent (“Om”) that I needed to contact my aerial service (whatever that is?!) as he / she couldn’t help! Even though the problem is directly related to the BT box
-
Julian
(@JuFitJuJu) reported
@bt_uk Don’t worry as not really my other response you can give me other than to cancel my service……
-
DanBannersBandanas 🇺🇦🇬🇧🇪🇺
(@DansBandanas) reported
Quick update. Managed to get hold of a person. They wanted to run me through ALL the steps I've already done. Got transfered to retentions, told I'll have to pay £144 to leave. Fine. Then got transferred to the tech team. Who HUNG UP!! @bt_uk think you can help?
-
Richard Armstrong
(@_RGArmstrong) reported
@bt_uk @SianJam69927160 I've got a mini hub, but cellular reception where I live is poor, so it can't establish an Internet connection. Can anything be done about this? I see there are antenna sockets on the back of the hub. Would an external antenna help?
-
Gerry Cochrane
(@gezcochrane) reported
@Sillytees @bt_uk Work for Electrical Distribution Company, BT are, by a country mile, the worst company I've ever had to deal with. And there's no way to contact anyone and get a problem resolved in person. Service costs money, and that all goes to the bosses and shareholders!
-
Crescy Isaac
(@crescyisaac) reported
@bt_uk So I don’t get full service but have to pay you for it.
-
Gareth
(@GarethIM86) reported
I hate how much of a slave to the Internet i am my @bt_uk broadband has been down since the 21st December. Worst time ever! Especially with 3 kids! 😭😭 Supposed to be fixed today but no such luck!!
-
Sian James
(@SianJam69927160) reported
@bt_uk Thanks but i’ve had enough of being on the phone to them, never a straight answer, all we want to know is when it will be fixed. I have my 16 year old in Austria on a school trip and no way of him contacting us in an emergency, it’s ridiculous
-
Giggles
(@WideGiggles) reported
@YouViewSupport @bt_uk There is always a delay from pressing a button to something happening. I’ve tried replacement remotes, replacement boxes, cleaning and stuff. It’s been like it for years but more noticeable when visitors point out how slow it is compared to others. 🙏