BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Whitley Bay, Gateshead, Blyth, Hebburn, Seaham, Consett, Bedlington, South Shields and Chester-le-Street.
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Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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lornafay (@lornafaym) reported from Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tayler (@taylersant) reported from Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Alastair Smith (@baldymanali) reported from Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Andy burness (@Andyburness2) reported from Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Martin (@WASNAPPER) reported from Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Joe Simpson (@kennydude) reported from Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Stuart Wannop (@QlikStu) reported from Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Tim Harding (@timhardinguk) reported from Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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gary littlemore (@glne12) reported from Longbenton, England
Terrible @btsport sort it out
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heather potts (@heatherpott) reported from Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@SimpSam_) reported
@bt_uk I'm having problems connecting to the Broadband in the SO22 Area. Any problems?
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Roblola (@Rob_Bulll) reported
@bt_uk Evening. Yes, eventually, hopefully I won’t encounter any further issues. Have to say I’m impressed you’ve followed up though. Cheers.
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Ricki (@Ricki56689015) reported
How ******** did yarde lose that ?? He controlled the 12th round @btsport
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Gavan Casey (@GavanCasey) reported from Garrane, Munster
@10Broderick @BTSportBoxing @btsport Well, Frampton said Dubois quit — and I agree — but he was pretty measured, almost apologetic while saying it. Haye maybe more forthright last week. But I thought some of the stuff online all week was piss-poor, as was to be expected.
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1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England
@bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted
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Paul Hoffmann (@phoffmann555) reported
Not sure what Yarde’s problem is. He let his hands go at the end of round 12. The rest of the fight he pranced and postured, but didn’t offer anything offensively apart from the odd pot shot, while Arthur controlled the fight with his jab. @Tom_Gray_Boxing #ArthurYarde #BTSport
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lets talk boxing (@boxingmanpower) reported
@mranthonyyarde @btsport @FiteTV I think you need a New trainer.. Tude your Boxing trainer forgot to put your gumshield in twice...And the game plan was too poor to eliminate Lyndon Arthur.
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B (@mr_alhasani) reported
@bt_uk internet down the since 2pm. Help.
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Richard Houghton (@agencydoctor) reported
@bt_uk I appreciate that you don’t give a **** but after holding in five different calls - cut off twice and called a liar by k e of your team - I have no answers as why you have cut me off. One less customer as of Monday.
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Charlotte Davis (@Fi33y16) reported
@Helen29Aug @bt_uk They’re the worst company to deal with. Sorry you’re experiencing this :(