BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE1, NE98 and NE2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Blyth, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
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David Mellstrom
(@davidmellstrom) reported
from
Whitley Bay, England
@btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Randall Northam
(@RandallNortham) reported
To all my followers and anybody who reads this be very, very careful when dealing with @bt_uk I’ve been with them for years and years but now that I’m selling my house next month to downsize they are charging me nearly £500 to cancel my broadband and home phone contract. 1/2
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dk
(@SESH_Dosa) reported
@bt_uk how come bt wifi just doesn’t work i’m paying for a service i hardly get
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CONSTANCE THE HORMONE MONSTRESS 💕🫦😈
(@C0CO_LISSA) reported
Wi-Fi was off the whole of yesterday and today it’s superrrrr slow. @bt_uk wtf is going on ?! What am I paying for kmttt 😒😒
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Gary Moss
(@Mossy55018) reported
@bt_uk Once again truly awful service - Charging me £62 per month for broadband when new customers can have it way cheaper. Charging me for cloud -didn't know i had it or being charged for it - been holding for 45 mins while someone trys to remove it. This is robbery !
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Nadine hale
(@nadinehale22) reported
Really disappointed with @bt_uk ! Being charge £60 for installation (which the guy couldn’t do so my dad ended up doing it) and the ‘final bill’ even though we’ve cancelled in the first 14 days because it doesn’t work!! My parents will be putting a complaint!
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nicky green
(@nickygr82836844) reported
@BTBusiness @btbusinesscare 3 months into a new BT Cloud Voice 5 year contract and it has been cancelled with no explanation. We have no phones and cannot run a business this way. Telephone support appt offered for reinstatement in 30 days time. BT for Business?
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Michelle Dymond
(@Shelbyroo1981) reported
@SNaraya73425291 @bt_uk Same is happening to me. Phoned offering an upgrade in 4 working days time, and sent equipment via Royal Mail 48hr service which RM have just told me actually aims to deliver in 2-3 working days but up to 10 working days! So that’s not gonna work is it!
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Chris Williams
(@ChrisWill2631) reported
@bt_uk by the way we signed up on 14 January yet you just keep making excuses and staff pretending they have tried to phone. You are an absolute joke and painfully incompetent,6 times you have cancelled something by mistake or wrongly said problem is resolved @Ofcom @BBCWatchdog
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MadKraut 🦒🐧
(@EvLenz) reported
@bt_uk Right... A lady from @BT_Openreach knocked my door about half an hour ago, wanted to look at my socket. Said she needed to check the signal and would be back in about 20 minutes. I now have a socket for broadband/landline hanging off my wall and no sign of her coming back.
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Binie Shah
(@BinieShah) reported
@bt_uk I need my broadband issue sorting today. I was promised my router deliver today and not arriving till tomorrow. Without Internet and need to work.