BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE98.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Consett, Gateshead, Sunderland, Bedlington, South Shields, Blyth, Chester-le-Street, Seaham, Cramlington, Wallsend and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
||
| Newcastle upon Tyne |
Internet | |
| Consett |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anth Ellis
(@anthonyellis736) reported
@bt_uk My internet has been very slow over the past week, streaming sites constantly stopping to buffer, what is going on!??
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Gary Wilson
(@GAWE14) reported
@bt_uk am a BT broadband/Halo customer- do you do a Payg mini hub data sim?
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2-0-0
(@Scott808__) reported
How come your bullshit app doesn’t work outside the U.K.? Paying for a service I can’t use? I’m absolutely fizzing @btsport @btsportufc
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Interesting. Someone in BT has prepared a complaint and processed it and judged it without any reference to me. That's not what I learnt in law school. No letter of course. No refund and yet I am still being charged without explanation.
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𝔸𝕝𝕖𝕩 ⚽️
(@CityzenAlex) reported
@bt_uk Expected fix date is Thursday? That's absolutely ridiculous don't you think? £45 a month yano...
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Mr𝐉Ducky Esq. III™👻🎃🦇🏳️🌈
(@MrJDucky) reported
@bt_uk Hey BT buddies 👋 We've been having some issues with the broadband in our flat recently since the last engineer was out to relay the cable. We have two pc's in the flat and whenever one of us starts a download on @Steam the whole network goes from 51 download to 1 download.
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Andrew09123
(@andrew09123) reported
@MikeyDD20 @arielhelwani @btsport And it was **** tonight,survivor series will be better
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𝔸𝕝𝕖𝕩 ⚽️
(@CityzenAlex) reported
@bt_uk my hub isn't working, not getting any broadband at all. Tried restarting it, twice, nothing. Can you help? SY3 area
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Philippa
(@pmcarmstrong) reported
@BTGroup @BTCare unbelievable incompetence and frankly fraudulent behaviour by BT in their roll out of digital voice. The vulnerable are being forced into the switch and left without emergency lines for weeks. On the back of more than a year of social isolation. Shame on you BT!
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Callum Rasmussen
(@RasmussenCallum) reported
@bt_uk Reading through the comments it seems this issue affects a large amount of numbers. Probably needs to be looked at and fixed?