BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE98 and NE27.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Monksmashy
(@jacobtaaylor) reported
@bt_uk @bt_uk I ordered one but have been charged twice, any help?
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Jan Hutchinson
(@Jan_CMH) reported
@bt_uk is there an internet problem in Clacton-on-sea CO15?
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Jan Hutchinson
(@Jan_CMH) reported
@bt_uk No known issues but my hub is flashing red
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cumbria24.com
(@Cumbria_24) reported
@tigerrector @bt_uk We are experiencing the same issue. Never asked @bt_uk for it & only way we knew we didn't have a live phone line was when we missed a flood alert call. Called to ask for it cancelling told the area was being updated to new system still no phone line.
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💫🌷~MsParis729~🌷💫
(@Stacey_F729) reported
@MowerOfTheLawn_ @bt_uk Ohh no Mow, I'm so very sorry you're having to go through this. That's just terrible!! 💔
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Lochrie
(@Lochrie91) reported
Still can't believe @SkySports aren't showing 1 of the Scottish Premiership games tonight.. absolute joke of a network when it comes to coverage for us.. wish they never left @btsport but money talks..
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Larry
(@SportsFanGB1) reported
@bt_uk it keeps freezing on the payment screen! Help!
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Glenn Southam
(@GlennSoutham) reported
Love renewing a contract and paying for a service @BTCare and then nobody turning up at the time promised to install broadband. Well worth the monthly cost, time off work and threats of penalties if I cancel. What about if you screw up? Like you have today?
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Shveta Suri
(@suri_shveta) reported
@bt_uk @WeAreOpenreach I'm hearing on the grapevine that it would cost us £500 per household to have this set up on our Estate! Surely there's a more reasonable solution than this!? It's 2021!