BT (British Telecom) outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Sunderland, Washington, Wallsend, Seaham, and Gateshead.

City	Problem Type	Report Time
Blyth	Internet	4 days ago
Newcastle upon Tyne	Internet	9 days ago
Newcastle upon Tyne	Internet	14 days ago
Sunderland	Internet	14 days ago
Washington	Total Blackout	17 days ago
Blyth	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  Andrew Sturrock (@Sturrock85) reported 4 minutes ago from Whitley Bay, England

  I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

• 
  BRYAN HEYWOOD (@DUDSY31) reported 5 minutes ago from South Shields, England

  @themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

• 
  andy (@andydeltic) reported 9 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  Graeme Wilson (@graeme_i_wilson) reported 9 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  David Hall (@SmarProcurement) reported 15 minutes ago from Whitley Bay, England

  For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

• 
  Josh Banyard (@joshybanyard) reported 18 minutes ago from Longbenton, England

  As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

• 
  andy (@andydeltic) reported 19 minutes ago from Gateshead, England

  @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

• 
  John McLackland (@RiskManager01) reported 19 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Graeme Wilson (@graeme_i_wilson) reported 23 minutes ago from North Gosforth, England

  @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

• 
  Teddy (@Martin756901511) reported 29 minutes ago from Newcastle upon Tyne, England

  Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

• 
  Trevor Sharkey (@trevstanley) reported 31 minutes ago from Stanley, England

  @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 39 minutes ago from Sacriston, England

  @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

• 
  Tory 1 (@charming_man_) reported 51 minutes ago from Newcastle upon Tyne, England

  @bt_uk can we have an update on the outage Middlesbrough TS5

• 
  John Robson (@JohnRobson18) reported 51 minutes ago from Wallsend, England

  I predict spurs to lose 5 -0 they are awful. @btsport

• 
  Mazza 66 (@66_mazza) reported 52 minutes ago from Walker Gate, England

  @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

• 
  Mark Mowbray (@MarkMowbrayNE) reported 52 minutes ago from Blyth, England

  Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

• 
  Mark Stokes (@Marksto1983) reported 52 minutes ago from Seaton Valley, England

  Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

• 
  sewellpaul@lfc (@SoSureSewell) reported 53 minutes ago from Newcastle upon Tyne, England

  Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

• 
  Jonathan Miller (@JonnyMiller5) reported 58 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  MrsP (@MrsP1001) reported 59 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Flanagan (@KflanaganKevin) reported 7 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  Jon Chadwick (@JonD_Chadwick) reported 8 minutes ago

  @bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?

• 
  Greg Ruthen (@GregRuthen) reported 8 minutes ago

  @bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?

• 
  Russell (@Russell0123456) reported 8 minutes ago

  @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

• 
  Nikki Anderson (@NikkiOsbor4715) reported 9 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 13 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 16 minutes ago

  @bt_uk @stokeygurl I’ve not been able to get into my online account for weeks due to a fault caused when BT upgraded their system a few weeks ago. No account access for weeks, BT cannot help and hence I’m now taking my landline, broadband and mobile contracts elsewhere! Loyal customer since 1993!

• 
  Sam Harcourt (@samharcourt) reported 18 minutes ago

  @EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?

• 
  emze (@KerZE87) reported 20 minutes ago

  @bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?

• 
  Morwenna Moseley (@Morwenna41) reported 21 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna