BT (British Telecom) Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE98 and NE5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Blaydon-on-Tyne, Blyth, Stanley, Seaham, Gateshead and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Blyth |
||
| Blaydon-on-Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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David Mellstrom
(@davidmellstrom) reported
from
Whitley Bay, England
@btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Galloway
(@KennyGalloway) reported
@bt_uk I’ve taken out Wi-fi for 30 days for £39 but I’ve never received an email and the details I used when I signed up aren’t being accepted. When I try to put the password in for a hotspot it says it’s incorrect. Is it a different password for that, than my sign in password?
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Diana Carroll
(@didlees) reported
@bt_uk I was “acutely lonely “ waiting for a bloody engineer that didn’t appear this afternoon. Would you like the bill for my loss of earnings? New customer. I’m furious.
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Graham Mcgreavy
(@Grahammcgreavy) reported
@mboyd7 @bt_uk I have had no fiber or phone line all week ,, when it’s your business you expect better service.There is no doubt about it , @bt_uk ARE THE WORST COMPANY I have ever dealt with in 35 years .
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John Hayes-Reed
(@JohnHayesReed) reported
@bt_uk awful service and inability to provide the basics means we can’t have any kind of meaningful conversation / connection between kids and nanny (who lives alone) #LetsBeatLoneliness #BTPlusOne
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Alejandro Piquer
(@piquer251190) reported
@bt_uk I send already the SMS with fix and my landline , they said everything is ok in my area but is not all day without my broadband
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Gareth Wilson
(@ironman_gaz) reported
@bt_uk Ring at 8pm... Waiting on hold for an hour until 9pm... Then told that advisors are available 8am - 9pm and get cut off. Your customer service is really something else 👌
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Richard #FBPE
(@Richard8urton) reported
@AmazonHelp Does @Amazon do broadband? Who can we switch to that will actually deliver the service unlike useless @bt_uk ?
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Archie 🍀🏴
(@akb_67) reported
@bt_uk fix your stupid wifi I’m trying to play Xbox
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John Hayes-Reed
(@JohnHayesReed) reported
@bt_uk @badfizzgig 23 days and no internet service here, sort it out, worst internet provider I have had the displeasure to deal with
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Marcus Nash
(@norfolkbirdtour) reported
@seankerrigan @bt_uk When exec bonuses are driven by short term cash flow, real commercial logic does not apply! They can boast to the market about how many (urban) fibre connections they’ve put in, not worry about poor rural service & how much it costs in future years when they have to fix it again