BT (British Telecom) outages and service status in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 25, 4:56 PM GMT+1.
- E-mail (33%)
- Internet (33%)
- Wi-fi (27%)
- Phone (7%)
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 , NE98 and NE12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Cramlington, South Shields, Blyth, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 6 days ago |
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Newcastle upon Tyne
|
Internet | 8 days ago |
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Newcastle upon Tyne
|
Internet | 11 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Callum Thomson (@calthomson10) reported from Newburn, England@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Tamara Watts (@timtamw88) reported from Blyth, England@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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Teddy (@Martin756901511) reported from Newcastle upon Tyne, EnglandHi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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Andy burness (@Andyburness2) reported from Longbenton, England@btsport Turn ur phone on silent u stupid old prick
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, EnglandTechnology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England@msmith850 @btsport Never in doubt they are back
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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John Robson (@JohnRobson18) reported from Wallsend, EnglandI predict spurs to lose 5 -0 they are awful. @btsport
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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nick (@nickcubs70) reported from Whitley Bay, England******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Rowe (@KernowChris) reported@bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.
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💫Adam👀 (@The_Change_666) reported@bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!
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Leo Goile (@AussieBunyip) reported@bradbutterworth @bt_uk @BTGroup Ahh somethings never change.
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Emma Holmes (@emmapenelope) reported@bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.
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thisissaffers (@ThisisSaffers) reported@bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.
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Stu (@stoopo) reported@bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.
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Devraj Ray (@devraaaaaj) reported@bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki
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tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService