BT (British Telecom)

BT (British Telecom) Outage Report in Whitburn, South Tyneside, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitburn, South Tyneside, England 04/02/2025 07:35

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitburn, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Gateshead, Sunderland, South Shields, Blyth, Chester-le-Street, Seaham, Cramlington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomHebburn E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitburn, England

Latest outage, problems and issue reports in Whitburn and nearby locations:

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaths_Life Kath🤪 (@Kaths_Life) reported

    Steve Mcmananananan is literally the worst! #btsport #arsenal

  • Fike93766859 Fike (@Fike93766859) reported

    @bt_uk It's so slow when I'm using it on my xbox or if my brother is using his imac, I try to turn it on and off and then it flashes orange for a good 20 minutes or maybe even more. The Internet is very very slow.

  • SteveParker1971 Steve Parker ⚒️ (@SteveParker1971) reported

    @gal8391 @btsport Mind games. Doesn’t want to give the players an excuse for a poor performance.

  • jonnybart5 Jon Bartlett (@jonnybart5) reported

    @btsportcricket @btsport The coverage of the Ashes is absolutely terrible. Even the onscreen information is awful. Please give it back to @SkyCricket

  • helennews30 Helen Newstead (@helennews30) reported

    @bt_uk Still no landline. No more correspondence on escalated complaint absolutely not good enough

  • FlexerentTalent Tom Macdonald (@FlexerentTalent) reported

    @bt_uk Perhaps that’s a flaw in your social media management strategy. It’s unsurprising to me that it’s yet another part of your service that’s unsatisfactory

  • JonathanDEllis Jonathan D Ellis (@JonathanDEllis) reported

    Good evening, @btsportfootball - as we pay a subscription for @btsport, can we help decide what commentators you use? Considering cancelling if I have to keep hearing Steve McManaman. Cheers.

  • Carl_Jackson7 Carl Jackson (@Carl_Jackson7) reported

    These comms on btsport stating Anthony Taylor started the game well in the first half - ARE YOU JOKING..! He’s been awful!! Oh and btw - never a pen!

  • ConorORegan1 Conor O'Regan (@ConorORegan1) reported

    @mrjakehumphrey please, please stop going to the atmosphere hoover that is, Peter Walton. Worst feature of @btsport coverage which otherwise is brilliant 🤩

  • friendsfan1995 Charlotte ❤️ (@friendsfan1995) reported

    @VodafoneUK 2nd time in two weeks my broadband has gone down. Last time @bt_uk had to repair. What is going on?!!!!!