BT (British Telecom) Outage Report in Whitburn, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Washington, Wallsend, Gateshead, Newcastle upon Tyne, South Shields and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Boldon Colliery |
Internet | |
| Washington |
Phone | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gerrard and the Butler.
(@MySecre43006371) reported
@MaryaaBibi @bt_uk The Butler had horrendous problems with @bt_uk, on hold for hours, hung up on, passed back and forth between departments. But then she struck lucky during one phone call & got through to a fantastic technician who kept in touch until her internet problems were completely sorted.
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James U
(@jimbo2728) reported
@bt_uk hi, my router keeps going down and when I reboot and try to log back on it asks for my WiFi password. It then tells me the WiFi password I enter is incorrect (it isn’t). Are there issues in the TW15 postcode area?
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Crimson - Eclipse
(@Crimson140) reported
@OpenreachHelp Understandable, but it doesn’t help that my service provider @bt_uk doesn’t have a clue what’s going on, while they’re flagging the issue is due to Openreach not being able to give a firm update on the issue at hand. Openreach keeps shifting the connection date (1/2)
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Crimson - Eclipse
(@Crimson140) reported
@OpenreachHelp @bt_uk Originally, your engineers were meant to fix the issue from Tuesday and it is now Saturday with no fix in place. An Openreach engineer was committed to fixing my issue yesterday according to Openreach and here we are, still no fix in place and with no committed date of a fix!
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paddyparody
(@paddyparody) reported
@bt_uk I am not on my 17th day without broadband after it has been cancelled without my approval. A neighbour added my address by mistake and i am now 17 days without connection. Your customer service and resolution has been appalling
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Maryaa Bibi
(@MaryaaBibi) reported
@bt_uk Hi Claire, No I have been promised an engineer would come out every day for the past two weeks to fit in my broadband however no one turns up and customer service have been rude to the point of putting the phone down on me twice today...
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Georgina Mears
(@georgina_mears) reported
@bt_uk LOOK at below!! As we cannot assist direct the only thing I can do is refer you to Please refer you case handler to case C31917612, the details advised by the field teams so we can get this back on track is here to be actioned so that the issue can be resolved ASAP.
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Adrian Perry
(@Tregeare) reported
@bt_uk I left BT WiFi some time ago - daily interruptions - and have received a much better service from Orange since. But that wasn’t my point. Sigh.
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Keri
(@Keri05460720) reported
@btbusinesscare complaints department a joke! Multiple problems over the last few years that are still unresolved. Made an escalated complaint which was ignored! Got an imp number thru other route but NO response for weeks. First contact is telling me case closed 🤯 @Ofcom
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Crimson - Eclipse
(@Crimson140) reported
I would not recommend @bt_uk at all, at the moment. Terrible experience (already logged a complaint). Setup has been horrendous so far. Meant to be activated on Tuesday (after ordering a month ago) and it's now Friday :)