BT (British Telecom) Outage Report in Whitburn, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Gateshead, Newcastle upon Tyne, South Shields, Seaham, Sunderland, Blyth, Hebburn, Whitley Bay and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Wi-fi | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@mechmonkey) reported
@CSWilson10 @bt_uk Incident with Chelmsford exchange reported at 8.17am, fix due by 2pm
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Jo Jones
(@jojonescreative) reported
@bt_uk I asked for a way to escalate this by 12.00pm today - that hasn't happened. Sorry not good enough - a working landline TODAY, access to my account TODAY, and a shed load of compensation might help solve the problem - 11 days????
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SV
(@saakshuka) reported
@bt_uk is there a problem with the WiFi in Greenwich!?
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Falak Naaz
(@diamondeyes_786) reported
@bt_uk @BTCare @BTGroup I am very unhappy by saying this.. BT was a not right choice for one to work with and creates so much stress and HR going on personal level now.. I will never recommend BT to any one.. comments will appreciate
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Gareth Davies
(@Gareth_J_Davies) reported
@bt_uk now been a whole year since the engineer damaged my property while installing my fibre broadband. No repair, awful customer service
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Sam A Wickramasinghe
(@aselawicks) reported
@bt_uk Thanks, back up & running earlier than expected. Just for your information the service status did say any issues at all when I checked with my landline number!
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Russell G Archer
(@RussellGArcher) reported
@BTCare Why do I have to keep chasing? Why can't someone own the problem and solve it? #poorcustomerervice
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Michelle Dodd
(@shell0296) reported
@bt_uk Thanks for asking. I’m still having problems. My tv box won’t connect now. I can’t watch any channels. Contacted BT who said it may take up to next Thursday for someone to help. I’m sorry but this is not great service. Having to use sky tv which actually works!
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Cyber Security Dev
(@BYTECyberSecur1) reported
@bt_uk Thanks for the reply Dee, the main issue is that a few of my customers and family are unable to get any broadband services whatsoever due to the length of phone cable or distance from exchange. How will they be connected into the system?
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Russell G Archer
(@RussellGArcher) reported
@BTCare That's the point Scott...no one deals, no one cares, no one owns the problem. #poorcustomerservice