BT (British Telecom)

BT (British Telecom) Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE34.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Shields, South Tyneside, England 09/18/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Seaham, Sunderland, South Shields, Chester-le-Street, Gateshead, Morpeth, Blyth and Hebburn.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSeaham TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • Ted202_ David (@Ted202_) reported from Shiremoor, England

    @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • TVBCJonpaul Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • Keithr10 Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported from South Shields, England

    @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • MbShizzzle MBShizzzle (@MbShizzzle) reported from South Shields, England

    @SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

  • DUDSY31 BRYAN HEYWOOD (@DUDSY31) reported from South Shields, England

    @themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • xToonsend Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • mulcs85 John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

  • JohnRobson18 John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlastairPrice5 Alastair (@AlastairPrice5) reported

    @btsport you have an option to turn off crowd noise, any option to turn off the commentary? Darren Fletcher and friends are truly awful, @SkySports just as bad. Start looking at similar tweets and feedback and listen to your customers who pay an absolute fortune to watch football

  • SteveFarmerGB Steve Farmer (@SteveFarmerGB) reported

    Hesgoal broken, too tight for BTSport so having to listen to the radio 😫

  • nickminers Nick Miners (@nickminers) reported

    @btsport I've just signed up to purchase a month pass so I can watch tonight's match but the verification email hasn't arrived yet and the match has now started! Do you have an issue with your email servers?

  • arrons17 Arron Sekhri (@arrons17) reported

    Who is directing the Leeds Everton game @btsport ? Missing half the game with these stupid closeups

  • ebzhaque Trudy Knight (@ebzhaque) reported

    @btsport need to cancel Peter Walton's contract. His opinions on the laws of football changed in 24 hours. Will pundits even challenge him on this? Poor coverage

  • luxcat54 Mick Burgess (@luxcat54) reported

    @btsport very poor sound quality watching Aston villa v West Ham keeps cutting out !

  • kevindidlick Kevin Didlick (@kevindidlick) reported

    @bt_uk The bill went from 52 pounds to 68. My nan doesn't even use the Internet. If the price promise is only a recent addition, then fine. This wasn't the case at the time. Cancel your phone line and just get a sim only unlimited data plan and 4g router. You're welcome.

  • CatSteijnRieper @Cat (@CatSteijnRieper) reported

    @btsport your signal is shite. Sort out your 1HDlive and 2HD signal options...severe delays and NO it’s not our signal as no issue with 1HD. Shocking that we pay and then have to watch @AVFCOfficial with buffering.

  • luxcat54 Mick Burgess (@luxcat54) reported

    @btsport very poor stuttering sound on football ! ❓

  • ash_patel13 Ash (@ash_patel13) reported

    @bt_uk @Jens1872 Finally got through at 7pm after an hour only to find out my order was cancelled! Did you inform me NO!!! 20years I’ve been a BT customer and this is how you treat loyalty!!