BT (British Telecom)

BT (British Telecom) Outage Report in South Shields, South Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in South Shields come from postal codes NE34.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Shields, South Tyneside, England 06/05/2025 07:45

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Gateshead, Newcastle upon Tyne, South Shields, Sunderland, Blyth, Stanley, North Shields, Seaham, Chester-le-Street, Morpeth, Washington, Whitley Bay and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington E-mail
United KingdomGateshead E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk I need help please

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vexwerewolf VƎX, Unsuspicious Werewolf (@vexwerewolf) reported

    @bt_uk Really irritated that there's another outage. Do better.

  • marie_lindley Marie Lindley (@marie_lindley) reported

    @bt_uk called to try to reduce our bill which agent agreed with no contract. Received digital voice phone, current line cut off, not reduced price and a new 24 month contract we never agreed to. In 14 day cool off period. Tried to call endless times and finally got though...

  • Utd_Analytics ManUtd Analytics (@Utd_Analytics) reported

    @abzo2x @rioferdy5 @btsport His Jorginho comments were poor. He's posted this at this time of day because he's clearly seen the reaction and is diverting from it.

  • zak340_ Zak42 (@zak340_) reported

    @rioferdy5 @btsport Reece James is more than comfortable at playing rcb Trent can play further forward but let’s not forget Southgate is a poor mans alan pardew

  • twitbenn I’m Still Benny From The Block (@twitbenn) reported

    @DesIngham @btsport @btsportfootball It wasn’t THAT big a promo… horrid getting stuffed 7.

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk We have everything FTTP installed in our house, just a red light on the new white box, the engineers said it would just start working when it had been connected up down the road at the exchange or whatever the fibre equivalent is! He said the light wasn't on that sends the signal

  • bitchism char (@bitchism) reported

    has anyone else in surbiton’s @bt_uk wifi just gone off for the second time in a couple weeks? same symptoms as last time my end. wondering if it’s another local issue

  • abzo2x abzo2x (@abzo2x) reported

    @rioferdy5 @btsport Hi @rioferdy5 you said Jorginho isn’t the first name on the team sheet for Italy when he started every game, never got subbed in the knockouts, played back to back 120 minutes during the last 2 stages while scoring the penalty to send them to the final. Any comment? Delusion.

  • noicarmes Com (@noicarmes) reported

    @bt_uk please can you help with my issue with my new BT wifi Fibre 1 as described in this thread? I have my fingers crossed!!!

  • StepBD Prof Stephen Boyd Davis (@StepBD) reported

    @bt_uk Thank you. I’m impressed that you came back to me. I had no time to do this yesterday. (I’ll switch to DMs after I’ve spoken with the value team. And maybe switch back to public tweets if they don’t solve the problem!).