BT (British Telecom) Outage Report in South Shields, South Tyneside, England
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The latest reports from users having issues in South Shields come from postal codes NE33.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Seaham, Gateshead, South Shields, Blaydon-on-Tyne, Hebburn, Morpeth, Washington, Sunderland, Cramlington, Stanley, Blyth and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Phone | |
| Seaham |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda
(@magicalmanda999) reported
@bt_uk Hello I just had a horrible experience with your customer service. They have no patience and are so unhelpful I have neuro divergent issues and cannot get any help
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KayK
(@kayad1) reported
@bt_uk It doesn't have an option to ask them a simple question like that! I was asking because i had some guy from EE knock my door trying to tell me that fibre lines were being removed so we would lose our Internet connection (i am not an EE customer)
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Kathryn Ayton
(@WakemanKathryn) reported
@bt_uk appalling service. Over 8 weeks wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints no call back VOL013-706759004707
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Shruthi
(@Shruthi_Konda) reported
@bt_uk massive problems with my broadband connection. Struggling to do my job. Please help. #broadbandwoes
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Gary Mackenzie
(@harlequin_1963) reported
.@bt_uk , 72 hours minimum before an engineer will attend to fix a faulty line and internet. Reported 17th October. (We aim to fix this by the end of Thursday 20th October.)
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Amanda
(@magicalmanda999) reported
@bt_uk Can bill contact me instead of the horrible person I had to deal with about my broadband
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk 20 mins on hold , then call gets cut because call quality is so poor he allegedly can't hear me though I can hear him fine.
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liʻiliʻi loa
(@SilveryMane) reported
@BTCare The fault was reported on 26 August according to BT records. It's October and it STILL is NOT fixed!! Absolute disgrace. Please escalate & fix
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jacqueline lawlor
(@JackieALawlor) reported
@AILAHT0909 @bt_uk I hope you get it sorted soon. Dreadful. I bought portable EE WiFi from curry’s to use in an emergency (we cut through our cable). I can recommend that as back up in the short term.
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LadyT
(@earlamt) reported
@bt_uk why is it not possible to call you on a mobile when the BT broad band and land line breaks down? Also why does it take you a week to even send an engineer to fix it. Not good when you work from home.