BT (British Telecom)

BT (British Telecom) Outage Report in Seaton Delaval, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Seaton Delaval, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaton Delaval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Seaton Delaval, Northumberland, England 11/28/2025 05:50

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaton Delaval, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Blyth and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Seaton Delaval, England

Latest outage, problems and issue reports in Seaton Delaval and nearby locations:

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ElaineE21412119 Elaine Edwards (@ElaineE21412119) reported

    @bt_uk My mother is 85 and partially sighted her broadband has been down all day so we cannot reach her by phone or mobile as both rely on internet connection I cannot get to speak to anyone at BT to discuss it. #verypoorservice

  • TRS0211 Theo (@TRS0211) reported

    @bt_uk I get that issues happen but this is a paid-for service where people haven’t received what they were told they would get if they paid. Also, why is there no mention of, or apology for, this mistake on the actual app - why can we only find out on Twitter?

  • laura13bug Laura McK (@laura13bug) reported

    @bt_uk absolutely shocking service. Changed to bt fibre 17days and so far had no Internet for 1/4 of that time and no solution in sight as keep being told its fixed. Should have stayed with with old provider! Customer service is shocking and online chat abysmal

  • davegmunro Dave Munro (@davegmunro) reported

    @bt_uk hi. My Internet has been down all day. Can someone tell me when it'll be back please??

  • Peter42106856 Pete The Pirate 🏴‍☠️ (@Peter42106856) reported

    @brianmoon138 @btsport So many issues ive had with them, i get nothing back, no apology nothing, i payed for the Oliveira fight and i couldn't rewatch it the next day, but they have done nothing, theres a strong reason why people stream it instead

  • MMAOpinions112 MMA Thoughts (@MMAOpinions112) reported

    Man what the hell, @btsport just cutting off the main event of the UFC in their recording, why am I paying £30 a month for a service that just isn't provided @btsportufc

  • IainWhitakerPT WhitFitPT (@IainWhitakerPT) reported

    @bt_uk hi, my BT hub has been flashing pink for the last 4 hours. Switching off and back on makes no difference and the BT app says no issues in my area. What gives?

  • Foldsy36 Andrew folds (@Foldsy36) reported

    @JamesMToseland @SheffChildrens Looks like it was a Eurosport advert for "live text updates". I'm gonna "watch" the race via a live timing screen. C'mon BTsport, throw the poor bike finds a bone and show some sprint races for free. Please.

  • eoinsmith Eoin Smith (@eoinsmith) reported

    @bt_uk Unable to send emails via @btinternet.com address - and know others experiencing the same issue. Is this going to be fixed soon?

  • frxncarroll fran (@frxncarroll) reported

    @bt_uk Opened a complaint and awaiting a call back. Customer service I have spoken to were lovely but the communication I have experienced has been horrendous. Process started end of jan and issues still ongoing 🙄