BT (British Telecom)

BT (British Telecom) Outage Report in Seaton Delaval, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Seaton Delaval, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaton Delaval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Seaton Delaval, Northumberland, England 12/27/2025 08:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaton Delaval, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, South Shields, North Shields and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBoldon Colliery Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWashington Phone
United KingdomWallsend Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Seaton Delaval, England

Latest outage, problems and issue reports in Seaton Delaval and nearby locations:

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Rainsdon Rainsdon (@_Rainsdon) reported

    @bt_uk Hello - I sent a DM regarding a financial issue, we're paying double for a service on what BT is advertising in our area. Would appreciate support, thanks.

  • DrewTabori Drew Tabori (@DrewTabori) reported

    @bt_uk care to explain why we are going into a 3rd day with no internet, and no explanation? Typical of your shocking customer service, no point phoning either, because its either automated or constantly busy

  • henrylaane Henry Lääne (@henrylaane) reported

    @rahim94 @btsport It's not their fault. They get the feed from WRC and in a mountain rally like Monte Carlo things like this may unfortunately happen due to problems with the signal.

  • Rauf_Faiz_71 Rauf (@Rauf_Faiz_71) reported

    @Plusnet Thanks @Plusnet unfortunately I don't have broadband with you, still stuck in a TWO YEAR contract with @bt_uk ... Never again!

  • Ralph_E_S Ralph (@Ralph_E_S) reported

    @bt_uk thanks but I wouldn't able to have a call until later - could I provide my account number so someone can take a look and see if they can see what's broken?

  • MachinSports AM Photography (@MachinSports) reported

    @bt_uk thanks Laura. Do you get a discount on the £25 if you are a BT broadband customer?

  • SophieSmortimer Sophie Mortimer (@SophieSmortimer) reported

    @bt_uk our WiFi appears to have gone down. Is there a number I can call?

  • MutliRaceMan Jean Thierry 💙 (@MutliRaceMan) reported

    @bt_uk Trying to terminate one of my lines. I have been on hold for 20 minutes. All I am hearing is music and a message that repeats every minute or so saying "Thank you for holding, we are very busy at the moment. Your call will be answered as soon as possible".

  • Hawkeyemeds Simon Meddings (@Hawkeyemeds) reported

    @bt_uk pretty disgusted that you have left my elderly parents (late 70's) with no phone line or Internet especially as one is in post surgery recovery and waiting for phone calls from their doctor. 8 days without any service and no help.

  • Janette84426306 Janette Williams (@Janette84426306) reported

    @bt_uk Yes!! You cut off my Talk Talk broadband in December (I placed my fibre broadband order 20 November) and still no progress!! Today's advice when I rang was GO TO SKY!! Unbelievable! Appalling customer services. Clueless. Nice. But useless and "sorry"..!!