BT (British Telecom)

BT (British Telecom) Outage Report in Seaton Delaval, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Seaton Delaval, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaton Delaval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Seaton Delaval, Northumberland, England 01/19/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaton Delaval, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend and Bedlington.

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City Problem Type Report Time
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Seaton Delaval, England

Latest outage, problems and issue reports in Seaton Delaval and nearby locations:

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • albaker24 alistair baker (@albaker24) reported

    @bt_uk Ive just spoken to Wayne at BT customer services. Frankly im disgusted. He didnt listen, he talked over me, he showed zero empathy. Im fuming that people like Wayne are being allowed to act in this manner. He even suggested i move back to Sky. Probably good advice tbf.

  • loulou_shoe Lou the Shoe ❤️ (@loulou_shoe) reported

    @bt_uk I have 4 complaints. Why am I still waiting for broadband line after 6mths? Why did your agent cancel my hybrid-connect (HC) when knew I WFH? Why can I no longer get the HC? When two agents arranged a call back to resolve why did neither call, leaving me without internet.

  • JeffWitts Jeff Witts (@JeffWitts) reported

    @bt_uk Never mind, I found it myself eventually. It was a bit of a struggle explaining things to them but eventually they promised to send someone out within 48 hours. 48 minutes later it was gone!

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk Can you confirm if the physical damage causing this outage is ‘Oakland’s Road, Bedford?

  • NiceJosh89 Josh (@NiceJosh89) reported

    @bt_uk It was placed today. I have the order details in my email I can send via DM if you message me. Outside of that, I’ve already been informed that I have to wait until this goes to openreach before I can do anything. Awful process!

  • thom_rowlands Thom Rowlands (@thom_rowlands) reported

    Hi @btbusinesscare. I was wrongly signed up to a business account in December, complaint was deemed "resolved". I am receiving debt collection letters. This is genuinely really distressing. Please help.

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk I’ve just checked service status. Now it states the problem won’t be fixed until 3/2/22 7pm! Is this for real????

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk So BTs solution is for me to upgrade at cost to myself. I’m sorry but that is unacceptable. I’d like this escalated to a senior manager. My broadband is down, through no fault of my own and BTs only offer of a resolution is for me to spend more money. Rita,please can u sort this

  • syski36 ⚔️ Si ⚔️ (@syski36) reported

    @bt_uk what is going off with my broadband it’s gone down again, this is the 2nd in 5 mins it went down at just gone 12am, back up and running at nearly 12:30 and now it’s gone down again

  • GwenfairJones1 Gwenfair Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GwenfairJones1) reported

    @bt_uk @WeAreOpenreach keep cancelling the contract and your advisers cannot resolve the issue and will not resolve our complaint. Dire customer service. We are now escalating.