BT (British Telecom) Outage Report in Seaton Delaval, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Seaton Delaval, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaton Delaval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Seaton Delaval, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Ashington, Cramlington, Wallsend, Blyth, Hebburn, Morpeth, Washington, Whitley Bay, Bedlington, Boldon Colliery, Blaydon-on-Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Ashington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Seaton Delaval, England
Latest outage, problems and issue reports in Seaton Delaval and nearby locations:
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ash White
(@AshleyW00093770) reported
@bt_uk Customer services a shambles. Engineer doesn't come out as planned, BT give me a contact number for Openreach to contact directly- they don't take calls from customers. Call BT again, wait on hold for ages, then get hung up on. Just want to get back online!!
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Hannah
(@WhitesHSJ) reported
@bt_uk It's an intermittent problem, so I've tested & it's come back up and running only to drop off again 2 seconds later, run the tests again and it works... landline has no signal and then signal.... hub is blue I've reset it, my phone won't even join it at all but the pc on and off
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@bt_uk Latest order VOL013-599584188687. Service was supposed to be activated today. I spent another hour speaking to fibre team and he promised it will get activated. I am still waiting magic to happen.
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Swingin_Dick
(@Lifeson90) reported
@gillsdenam @SkyNews Fella, we HAVE to pay for the bbc otherwise we can't watch TV, no sky no ITV no BTSport is just dumb to suggest not paying the tv licence and totally not the issue here, we were discussing bbc salaries, the answer isnt 'dont watch tv then'
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Tom
(@T__S__R) reported
@crispfan99 @BTCare Same. Customer service said it was my issue and there are no issues. Box is unusable.
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Kevin McGuinness 💙
(@McGuinnessKevin) reported
@btsport No thanks I’d sooner pour wasabi sauce in my eyes than watch that rubbish… £19.95 for this crap!
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Gordon Silvestro
(@gordonsilvestro) reported
@btsport I am a @virginmedia customer and have BT Sport, why am I unable to use the BT Sport app?
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Laura C
(@Laura_Caughey) reported
@bt_uk Kept being told...ohh it will be next month...oh don't worry it will be next month. Here I am 10months later and having to move house. Terrible customer service. And now I can't even close my account with you without problems.
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Rob Harrison
(@therobharrison1) reported
@bt_uk My services were activated today and had confirmation email/text but the broadband is not working…I have tried all the troubleshooting etc.
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Laura C
(@Laura_Caughey) reported
@bt_uk NO ONE should use BT. I signed up to internet 10mths ago & still has not been installed. Forced to move house as still no internet and trying to WFH. Called more than 20x and passed from person to person, no call backs, no response to official complaint. Absolute disgrace.