BT (British Telecom) Outage Report in Seaton Delaval, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Seaton Delaval, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaton Delaval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Seaton Delaval, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Newcastle upon Tyne, Sunderland, South Shields, Ashington, Blaydon-on-Tyne, Cramlington, Gateshead and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Seaton Delaval, England
Latest outage, problems and issue reports in Seaton Delaval and nearby locations:
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Saycell
(@8eightace) reported
@bt_uk trying to cancel my phone line but there’s a 30 minute wait time on the call and apparently no other way to get in touch!!
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Jamie
(@jamceeee1994) reported
@bt_uk Hi Jordan. I reported it through MYBT but we’re still having problems with dropouts and slow internet
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GWIL
(@gwilymaphuw) reported
@bt_uk It's not updating and I don't have a service as your engineer hasn't been.
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The Greenfield - DP
(@TGDPartnership) reported
@btbusinesscare BT Business has absolutely shocking customer service, I was offered BT Broadband through EE (part of the BT Group). 9 weeks on BT seem unable to provide me with a service that they offered me. They get my name and email completely wrong its been a disaster from start to finish.
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Luke
(@lukemidaniii) reported
@bt_uk U have already looked at it and can tell me nothing. How about fix it?
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ErrorRob
(@notErrorRob) reported
@bt_uk is there an outage in South East til this afternoon?
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Pauline Long 💙
(@PaulineLong2020) reported
@SnahBhatti @bt_uk @Plusnet Please be careful using BT. They are taking double the amount from my daughters account each month after she complained about poor signal and customer service is appalling, cut you off, don't reply etc. She's gone to FO now 🤞
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greg
(@greg38946841) reported
@bt_uk It’s on a PlayStation and I literally can’t play a game it’s the internet’s so bad
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Ilona Wieprzowska
(@Ilona45308526) reported
We have lost the Internet for the whole day today and it still haven't been fixed @bt_uk, with both of us working from home that is really bad as BT can't provide a date when the issue is going to be fixed. So disappointed as we have not even been told that there is an issue...
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Will Driver 🏳️🌈
(@WillDriver93) reported
@bt_uk Hi team, do all your equipment fit through letterboxes? Seems I'm getting a smart hub 2 and WiFi disc after a regrade and want to ensure there won't be issues if I (or designated neighbour) aren't home on estimated delivery day!