BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 03/30/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Sunderland and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk I need help please

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk i should of guessed you support the woke community by all the ukraine stuff

  • johncbrannen john316 (@johncbrannen) reported

    @bt_uk day 3 no broadband. How do you get status updates if you've no landline? Told it might be Thurs. Seen openreach on the road. Customer service is dreadful as well as the degradation of service and the long outages without being updated. Time for a change.

  • ThisisTimDean Tim Dean (@ThisisTimDean) reported

    @bt_uk This has honestly been the worst customer service i have ever known and it’s giving my family and i anxiety now.

  • brevitybelle11 brevitybelle1 (@brevitybelle11) reported

    @bt_uk Problem is, we’re with sky but bt open reach in charge of fixing box. Sky doesn’t have any info as it’s classed as an outage. That’s why I’m asking on here as I don’t know what else we should do

  • Lornaasg Lorna Grant (@Lornaasg) reported

    @bt_uk 30 minutes on the phone and no further forward. Being told information which contradicts what I was told last week. Now told I will be contacted on Thursday between 7pm and 9pm. After being a customer for 15 years I will be looking elsewhere.

  • AngelaMcK66 Angela McK (@AngelaMcK66) reported

    @bt_uk Have done but I've managed to get confirmation it has been cut off. My DM explains it and that I don't want the service reconnected. Just wan confirmation all services now cancelled.

  • Ayyzaar Ayyzaar (@Ayyzaar) reported

    @btsport Apparently no one at BT can solve the issue of my app not working even though I’m paying for it … sales team lying to get a sale done .. disgusting. 🤨

  • Kerry_lufc 💛Kerry 💙 (@Kerry_lufc) reported

    @bt_uk Yep ‘failed order’ despite not communicated to that effect. The first guy was basically blaming me for cancelling sky before contacting you but no one said when you took my money that would be an issue. The 2nd woman who was much nicer said it was a business account & failed!

  • AndyMcCulloch4 Andy (@AndyMcCulloch4) reported

    @bt_uk is there a way to get in touch to cancel broadband that doesn't involve waiting on a queue on the phone? Every chance I get I'm put in a queue with no indication of how long I'll be waiting

  • AnnaP2803 AnnaP (@AnnaP2803) reported

    @bt_uk My question is: How to make your broadband to work without breaking down every couple of days???