BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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The latest reports from users having issues in Cramlington come from postal codes NE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 02/02/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashington, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.

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City Problem Type Report Time
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomCramlington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WaldorfSixpence Waldorf Sixpence (@WaldorfSixpence) reported

    Can you explain why I've lost broadband service three times in the last hour today and also several times yesterday? Unacceptable amounts of downtime during the evenings recently. Maidstone, Kent area. @bt_uk

  • FaringtonGamer FazzyGamer (@FaringtonGamer) reported

    @bt_uk Hi, my fibre 900 broadband deal is up on the 24/03/23 and I can't afford the increase. Can I just switch providers. I assume I don't have to call to cancel as its expiring? Regards

  • oolon On mastodon social as - (@oolon) reported

    Wow, thought I was getting first bill off @EE for new contract. But no, it's a notice the bill is going up by £9.59 a month :O I was with @bt_uk, so this was part of their new "special" partnership with them. In years with BT they never increased the bill, let alone by that much!

  • Tomahol1 Tom Holland (@Tomahol1) reported

    8 missed resolution dates now @bt_uk. Not only that, you've changed the fault to fixed, and now I can't track it. You owe me so much compensation I'm going skiing. Offline for over 10 weeks. Explain.

  • leedconsultancy SteenoSpursy🇺🇦🇵🇱🇪🇺 (@leedconsultancy) reported

    @bt_uk Assuming the profits will jump nicely... BT actually provide me anything other than digital signal so explain how supplying a service is the same as providing say a weeks shopping? Any new customers I see are being offered cheaper deals... so how come I'm subsidising that?

  • SimonRossi15 Simon Rossi (@SimonRossi15) reported

    @bt_uk after 7 weeks delay 4 different engineers and countless calls Openreach have finally installed a line into our new property on Friday, only to be told it will be switched on April 9th…desperate to escalate this HELP

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    Switching my fibre to @TalkTalk in 2 weeks, three only things that will keep me with @BTCare is a tangible reason of what I should spend £40 more each month for the same 900MB service.. Shoot

  • its_dooley ItsDooley (@its_dooley) reported

    good job @bt_uk move home use your moving home service line goes active and still no internet now have to wait until Saturday for an engineer to come out. in the mean time im hotspotting off my phone i guess

  • RayBates57 Ray Bates (@RayBates57) reported

    When you’ve escaped #skys appalling customer service along come @bt_uk to upstage them within two months of our contract being signed. Absolute joke! 😡

  • TillieMurray15 Tillie Murray (@TillieMurray15) reported

    @bt_uk my internet has been down all day I've done the troubleshoots and you haven't text me asking if it's fixed (it isn't) can someone get in touch?