BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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The latest reports from users having issues in Cramlington come from postal codes NE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 06/03/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Ashington, Cramlington, Blyth, Gateshead, North Shields, Morpeth, Whitley Bay and Hebburn.

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City Problem Type Report Time
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomCramlington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lilliethomas_ Lillie Thomas (@lilliethomas_) reported

    @bt_uk NEVER use BT broadband. Ordered a new package and chose to swap from Sky to BT, so far we’ve been delayed 12 days and now they’re saying they don’t know when they can sort this. We are without any WiFi and my mum works from home and my brother is doing online A-levels. !!!

  • lilliethomas_ Lillie Thomas (@lilliethomas_) reported

    @_ViewFromHere @bt_uk Similar thing happened to us been without WiFi since the 21st now, and anyone we speak to doesn’t know what they’re doing or how they can help. No clue if we’re even going to get any WiFi

  • deano_pacino Deano pacino (@deano_pacino) reported

    @bt_uk I’m with BT and I have poor connection but do I qualify as the broadband is gifted?

  • mattimops1 mattimops (@mattimops1) reported

    @bt_uk can you give us an update this issue of no internet has been since 3am Saturday. Very frustrating and it is still out in Chelmsford!

  • JohnnyTheNic John Nicholson (@JohnnyTheNic) reported

    @ChrisFergy Well obviously, the abuse is THE issue. It's not just an angle. It's a serious societal problem. I enjoy KC on the radio. I don't have BTSport so don't can't comment on Macca and Rob. But there's no definitive standard to reach. Like or dislike, but don't abuse is my point.

  • johnnyfireblade John Day (@johnnyfireblade) reported

    @bt_uk Hi, folks. Got ongoing (already reported) issues with BT Wi-Fi kit. Can I report this online, please? I'm working and can't call at the moment, but want to ensure it's reported. Thanks.

  • Lunnoe1 Emily (@Lunnoe1) reported

    @bt_uk Don’t use BT broadband. 1 month since our contract started, we are yet to be connected. Zero broadband for that time. Over 15 hours spent on the phone to the customer service team, 2 failed attempts at an engineer turning up after slots have been booked and still no solution.

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @steeleyp_ @btsport Yes i pay for BT sport so i’m a BT Sport customer

  • Lunnoe1 Emily (@Lunnoe1) reported

    @jacytempleton @bt_uk We’ve had a similar problem. Outrageous.

  • RussMichaels Russ Michaels Consulting (@RussMichaels) reported

    @btbusinesscare Broadband order complaint [Reference: 201224-000003] 27 days I have beenw aiting for a response to this. I have sent 9 replies to the email, all of which have been ignored