BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cramlington come from postal codes NE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 02/03/2026 13:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk No - iv removed the service Will try again in a month or so

  • Oliver___Brett Oliver Brett (@Oliver___Brett) reported

    @btsport @btsportcricket Once again, your digital video highlights service from the cricket is lamentable. When are you going to have an on-demand link available of day five from Sydney? A decent 30-minute wrap-up, say? Subscriptions are expensive and we need value for money!

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • JaneJjmack Jane Mackenzie (@JaneJjmack) reported

    @virginmedia still waiting for info on how to cancel my service you’re ignoring me. Customer service appalling. Transferring to @bt_uk at end of month. You need to support me to cancel with you

  • anna55806428 anna (@anna55806428) reported

    @Portal_Queen @bt_uk It’s frustrating and made worse by the fact that you still have to pay the service providers the full cost for a poor service. There should be some discount at the very least. Hope you get sorted soon.

  • crockliffe claire rockliffe (@crockliffe) reported

    @bt_uk Do you deliberately try to make life difficult for a a home move - twice you have messed it up - and I moved a month ago. I still have no service and now you have just sent me an email saying you are sending the equipment.... to my OLD address. How is that helpful exactly?

  • DrChemistryEmz Emma (@DrChemistryEmz) reported

    Absolutely awful service from @BTCare Full Fibre install today, poor Openreach engineer has just called me to tell me they’re not doing internal work and you should have told me. This has been known over a week, and you’ve not told any customers even though you should have.

  • TheCazzle18 Saylor Moon (@TheCazzle18) reported

    @bt_uk @EE ...My deceased father has now run up a bill of £131.94 ...... Do BT cover heaven too ? Remarkable. I'm now complaining to OFCOM as we're getting bills monthly for him and despite calling your customer service - no one believes us!

  • stephenpackeruk stephen packer (@stephenpackeruk) reported

    @bt_uk I'm not getting caught by these scammers, others are. If I block them it leaves them free to continue making these calls over BT's network. Thanks for your time but please pass this on as a suggestion as a way BT could improve the safety/security of their service.

  • s4ddique Sid (@s4ddique) reported

    @bt_uk Every other service, agency, company or provider I know responds to complaints, acknowledges, apologises and at times states how they have handled the complaint. Why does @BTGroup not do this? How do I know the complaint has been handled/ looked into at all?