BT (British Telecom) Outage Report in Cramlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Cramlington come from postal codes NE23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Sunderland, South Shields, Ashington and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Brookes
(@brookesy40) reported
@bt_uk It’s ok thanks we have made 5 phone calls, had two engineers, somehow ended up with no broadband for 2 weeks and today found out a new telephone number had been set up into our home. Formal complaint submitted hopefully someone rings us back by Monday otherwise 6 times lucky.
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SuiSock
(@SuicidalSock) reported
@FryRsquared @btsport It's terrible
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The Evolution Of Life
(@TEOL85) reported
@215247POD @bt_uk @OpenreachHelp It seems like BT Openreach which runs all internet inferstructure in the UK generally has issues with power during corona if lots of BT, Virgin, Sky ect routers are all going on and off randomly if you are from the UK.
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Anglian Bear
(@Anglian_Bear) reported
@bt_uk @bradderzz98 24 hours on and BT still havent contacted us to rearrange. As if the two month wait for the appointment in the first place wasnt bad enough.
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🏴 Ian Lewis 🏴
(@ianlewis82) reported
My broadband failed last night and credit where it's due, @bt_uk service was immaculate. They noticed a fault on my line kept me well informed of the situation. Woke up this morning and it's back on already 👏👏👏
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Tony O'Brien
(@T0ny0Brien) reported
@bt_uk I’ve spoken to them twice now. I’m told the engineers don’t work weekends, so it’s looking like at least Monday before it will be resolved. I’ve been without service since Wednesday! I’m frustrated at the poor service and regretting switching to BT already. #wifi-in-every-room.
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Paul Hunter
(@anavgtechuser) reported
@bt_uk A new customer can get 900mb from you for £59.99. Why can’t an existing customer get this. There wouldn’t be any equipment cost to you as I already have it. Trying to up sell packages with hybrid connect is just trying to rip off existing customers.
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Richard Thomson
(@CORBYKID) reported
@bt_uk So Nan (101 yrs old) been in nursing home since Nov. No contact with fr&fam. Taken you 5mths to sort her phone. You’ve now cut her off - no outgoing calls allowed. Threatening to take her to court. She’s happy with that - hope you’re not. #embarrassing #BT #complaint
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James U
(@jimbo2728) reported
@bt_uk hi, my router keeps going down and when I reboot and try to log back on it asks for my WiFi password. It then tells me the WiFi password I enter is incorrect (it isn’t). Are there issues in the TW15 postcode area?
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paddyparody
(@paddyparody) reported
@bt_uk I am not on my 17th day without broadband after it has been cancelled without my approval. A neighbour added my address by mistake and i am now 17 days without connection. Your customer service and resolution has been appalling