BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cramlington come from postal codes NE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 01/23/2026 06:40

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • K1TSTER KCW (@K1TSTER) reported

    Wow @PrimeVideo your premier league coverage today is really poor. Struggling to load the game and when it does load it is laggy. The sound is also not in sync with the picture. Very disappointing. Not my internet. Cannot wait until coverage returns on @btsport or @SkySportsPL

  • G_Cassavetes George Cassavetes (@G_Cassavetes) reported

    @bt_uk Constant orange light for past 3 hours. Bots won’t help. Openreach box has internet but won’t go to BT router. Please help

  • BerniKennedy Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @bt_uk Yes… to move from BT who care not one jot about customer loyalty!

  • AelyaenContact Seren | aelyaensupport.square.site 👽💫 (@AelyaenContact) reported

    @bt_uk I'd love it if the new years resolution for my wifi was to stop turning off repeatedly.

  • DoIIymarie Dollymarie (@DoIIymarie) reported

    @bt_uk hi, my elderly disabled housebound mother in law has a fault with her house phone line, been told it can’t be fixed until 3rd of Jan. She is very frail due to a stroke, and prone to falls, so her house phone is only way to alert help. Can anything be done quicker please?

  • loopy69lou Lou Keen (@loopy69lou) reported

    @bwystfil23 @bt_uk I'd like to know that too... when I spoke to a member of the team she said I'm on the best deal I asked about the new customer offers and she said not up to her. Opened another case for me only for it to be closed... I need to reduce my bill so looking elsewhere

  • truthnottrust EINHORNISFINKLEFINKLEISEINHORN (@truthnottrust) reported

    @bt_uk you sent an engineer who told us that there is nothing he can do about how bad is due to our location, it is broken 95% of the time,I can’t live like this. We need the internet for work. You need to either let us leave and go to G network who offer fast broadband or fix it

  • OMallezo Anth O'Malley (@OMallezo) reported

    @bt_uk my internet has gone down, your fault checker states it's a fault outside my home and won't be repaired until Jan 3rd at 6pm... surely this can't be right worst timing possible with new gaming consoles waiting to be used tomorrows 👎🏻💔

  • SamCory99 SamCory (@SamCory99) reported

    More problems @bt_uk … you have sent a email on 16.12.22 saying take a look at our first bills. Just had a email 26.12.22 saying it is now overdue. Please pay £31.68, when 1. Our bill should be £29.99 2. We have a direct debit set up? 3. You owe us £30 from when we sent out mini

  • simondenye Simon Denye (@simondenye) reported

    @BTCare actually do not care about their customers - avoid their full fibre internet expensive and doesn’t work - Wi-Fi poor and service terrible