BT (British Telecom) Outage Report in Cramlington, Northumberland, England
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The latest reports from users having issues in Cramlington come from postal codes NE23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave 🏳️🌈
(@Desirodave) reported
@bt_uk No - iv removed the service Will try again in a month or so
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Oliver Brett
(@Oliver___Brett) reported
@btsport @btsportcricket Once again, your digital video highlights service from the cricket is lamentable. When are you going to have an on-demand link available of day five from Sydney? A decent 30-minute wrap-up, say? Subscriptions are expensive and we need value for money!
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Jane Mackenzie
(@JaneJjmack) reported
@virginmedia still waiting for info on how to cancel my service you’re ignoring me. Customer service appalling. Transferring to @bt_uk at end of month. You need to support me to cancel with you
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anna
(@anna55806428) reported
@Portal_Queen @bt_uk It’s frustrating and made worse by the fact that you still have to pay the service providers the full cost for a poor service. There should be some discount at the very least. Hope you get sorted soon.
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claire rockliffe
(@crockliffe) reported
@bt_uk Do you deliberately try to make life difficult for a a home move - twice you have messed it up - and I moved a month ago. I still have no service and now you have just sent me an email saying you are sending the equipment.... to my OLD address. How is that helpful exactly?
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Emma
(@DrChemistryEmz) reported
Absolutely awful service from @BTCare Full Fibre install today, poor Openreach engineer has just called me to tell me they’re not doing internal work and you should have told me. This has been known over a week, and you’ve not told any customers even though you should have.
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Saylor Moon
(@TheCazzle18) reported
@bt_uk @EE ...My deceased father has now run up a bill of £131.94 ...... Do BT cover heaven too ? Remarkable. I'm now complaining to OFCOM as we're getting bills monthly for him and despite calling your customer service - no one believes us!
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stephen packer
(@stephenpackeruk) reported
@bt_uk I'm not getting caught by these scammers, others are. If I block them it leaves them free to continue making these calls over BT's network. Thanks for your time but please pass this on as a suggestion as a way BT could improve the safety/security of their service.
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Sid
(@s4ddique) reported
@bt_uk Every other service, agency, company or provider I know responds to complaints, acknowledges, apologises and at times states how they have handled the complaint. Why does @BTGroup not do this? How do I know the complaint has been handled/ looked into at all?