BT (British Telecom) Outage Report in Cramlington, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, South Shields, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@Luke22098046) reported
@bt_uk Waiting 5 months for internet/tv/phone to be installed! Raised a complaint with the Ombudsman and still haven’t had a reply after 2 weeks! Absolute Joke... never dealt with such a bad company and service!
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Fyew-jit-tiv
(@VizibleDarkness) reported
@Footyfan20001 @btsport This is always a problem with bt. Android app is a joke. I got Perfect WiFi and perfect 4G. The problem is the app and/or bt's network.
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NEGeocachingSupplies
(@NE_Geocaching) reported
@bt_uk Yes of course it does that why we tried it with 4 hubs. Hub 7 and discs don’t work in house 1 and they don’t work in house 2 either. Don’t promise what you can’t achieve @bt_uk are very good at that & letting customers down..OWN IT! DEAL WITH IT! SOLVE IT! Is not in BT vocab!
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Alexandre Gomes
(@alegomessp) reported
@bt_uk Its not a problem with my device because as i said All Devices Keep disconnecting all the time computer tv mobile watch everything! That is happening with other people in the building. Or is the cables or is the router so send someone to investigate and fix the problem
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Alexandre Gomes
(@alegomessp) reported
@bt_uk nobody help almost 1 year without landline and internet disconnecting all the time
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Luke
(@Luke22098046) reported
@bt_uk Waiting 5 months for internet/tv/phone to be installed! Raised a complaint with the Ombudsman and still haven’t had a reply after 2 weeks! Absolute Joke... never dealt with such a bad company and service!
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captz
(@captz6) reported
@bt_uk - good morning. My BT internet is down and I work from home. Please help. Need to login soon at 6
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Kimani
(@kicophony) reported
@England @bt_uk Idk why ppl are calling Saka’s goal “a tap in” that was a ridiculously difficult angle. He could have EASILY missed that. I can tell most of you either have agendas or have never played football a day in your lives.
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Jo Himself
(@johimself) reported
@bt_uk Your product is so unreliable it needs a backup? If my car came with free taxi rides for when it breaks down I would assume the car was a piece of junk.
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AJ Rochester
(@AjRochester97) reported
I am not here for this do better ffs @SkySports @btsport @TheHoopGenius please get them to fix up. The UK fans miss out on everything . Ffs