BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Cramlington come from postal codes NE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 01/27/2026 10:10

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashington, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xxemmahanratty ℰ𝓂𝓂𝒶 ℋ𝒶𝓃𝓇𝒶𝓉𝓉𝓎 💓 (@xxemmahanratty) reported

    @bt_uk I have been having problems again with the connection I get in my bedrooms I have complete WiFi which I pay extra for each month and I still do not receive a good connection in the bedrooms!! I do have another disc which I use too and that’s connected to my router x

  • cavemanshariCFC Shazza CTID (@cavemanshariCFC) reported

    @bt_uk hey, your chat function doesn’t seem to be working anymore. Can you help?

  • Gerannosaurus Gerannosaurus (@Gerannosaurus) reported

    RUGBY TWITTER How the hell do I watch Wasps v Munster? I couldn't watch live today, but assumed I could just throw money at the problem later 😢 NowTV don't do on demand. Eir sports pack with BTsport is discontinued. Will UK BTsport work in Ireland?

  • jjrosset Jerome Rosset (@jjrosset) reported

    @btsport Hi I just paid for a monthly pass and your website said it was unsuccessful but you took the money from my bank account and I can’t watch the sports I have paid for. You are total ****.

  • Cwedol Richard Stringer #BlackLivesMatter (@Cwedol) reported

    @HerenesM @virginmedia Who came and agreed there's and issue and would call me to confirm when. Noticed this morning I have an appointment booked for January with no notification or any checking I am available. I wish I'd stayed with @BTCare and that's saying something.

  • Ellh92 Elliott Holmes (@Ellh92) reported

    @bt_uk trying and trying to cancel my tv package now contract is up, your site sends me in loops and doesn’t give me the option. But can easily upgrade! I want broadband only can you help

  • meer_salt Hollins EcoAnarchist Collective💙 (@meer_salt) reported

    First day off work, now going to waste the morning trying to speak to someone at @btbusinesscare, the worst customer service in the world, currently threatening me with legal action over money I don’t owe them after they cut off my landline which was provided by another company

  • bgste Steve Williams (@bgste) reported

    @bt_uk Hello, you have ANOTHER engineer booked for today. Last time (only last week) it worked for one day before problems started again. No doubt I will need assistance with this again soon. Plus to discuss compensation for a dismal service.

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @bt_uk No I recieved a help message where I found out it was down for works although this was for over 2 hours at a peak time with no warning!!

  • bricshirt @bricshirt (@bricshirt) reported

    .@bt_uk It's been 17 DAYS since storm Arwen brought phone cable down nr home. 17 days of no internet or phone contact. No mob.signal where i live. Expense, lost work & missed online Uni course. Why is it taking SO long, its one cable.