BT (British Telecom) Outage Report in Cramlington, Northumberland, England
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The latest reports from users having issues in Cramlington come from postal codes NE23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Sunderland, South Shields, Ashington, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Cramlington |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laney2021
(@Laney20211) reported
@bt_uk Hi Anthony @bt_uk , I have spent an hour with your customer service team already today and they don’t seem to care about a vulnerable person, so how do you plan on making a difference please?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Sahira
(@SahiraBevis1) reported
@bt_uk Major outage now extended to Friday 23 June! No communication from BT to inform us of that, and unable to email CEO as Gavin’s mailbox is full! What is earth going on!?
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Laney2021
(@Laney20211) reported
@bt_uk why are you customer service team so poor and passing people around? Why can’t you fix a mistake that has left a vulnerable person without a phone line and won’t fix your mistake? @Ofcom
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Andy
(@andyrt1975) reported
@bt_uk is internet down in NG12? Have reset the router. Internet doesn’t come back on
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Stu Ballam
(@tizstu) reported
@PigB0dine @bt_uk @Ofcom Fundamentally BT is no longer a communication provider. It’s a Communication Billing Company. The Service and actual service is provided by Openreach… who provide the same service for all so you just need to choose who you want to bill you.
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Aisha A
(@aisxa8) reported
@bt_uk you guys need to fix up your internet, how has the internet at home been down for a couple of days now???? Pathetic bye.
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Sophie
(@SophieFul14) reported
Shout out to the guy from @bt_uk who delivered the best customer service I have ever had from the company. His customer service skills were impeccable & he saved me over £350 🙌🏻
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Grumpy Agency Guy
(@GrumpyAgencyGuy) reported
Multi-£billion corporations taking your money by DD or BACS but sending refund cheques when they’ve ****** up, because they know that people can’t get to the bank to pay them in is one of the most insidious forms of ‘customer service’ there is. Shame on you @BritishGas @bt_uk
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young martin 🇪🇺🇺🇦
(@m_a_r_t_j_n) reported
@bt_uk No Saturday slots have been offered to me by that ‘Fix’ text message thing.