BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 01/10/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Wallsend and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • Nicola_Johnston Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported from Mitford, England

    @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk I need help please

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • jackbnufc Jack Bell (@jackbnufc) reported from Newburn, England

    BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GirloftheN 🇪🇺 Writer in Pyjamas (@GirloftheN) reported

    Dear @bt_uk I’ll never subscribe to anything called BritBox.

  • EllieBucks75 EllieB (@EllieBucks75) reported

    @bt_uk @MarcAllera Lost internet during upgrade- I’ve waited more than 30 minutes for calls to be answered and remained without internet for almost 4 days- 2 teens homeschooling, 2 parents working in nhs- I’m now waiting for contact by customer services- do I have to call you and hold again?

  • RobOfEarth6 Rob (@RobOfEarth6) reported

    @bt_uk hi yet again shambolic organisation. Why do your staff hang up when they don’t have an answer and a manager refuses to speak to customers. ??

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @bt_uk raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @emilyburrows5_ @bt_uk I was told on Monday that it would be the 9th but it wasn’t 100%. The ducting work was done a week ago. All internal work was done prior to Christmas. Yet nothing. I can hear how bad the quality of the live lessons are too! They lag constantly

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @BTCare raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!

  • _JessMcM Jess (@_JessMcM) reported

    @bt_uk I just got a call from my very upset+confused 83yo grandma. She rang BT up to cancel her contract and instead they upsold her on extra services, adding £50 to her bill. Disgusted your advisor took advantage. She doesn't know how to resolve, please can you help me do so?

  • TheCynicalKitty Chris | TheCynicalKitty (@TheCynicalKitty) reported

    For a internet company with 100000's of customers @bt_uk's stock price sucks...

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @btbusinesscare Yet another unhelpful data collecting portal with no human at the end!! Passed around from person/department never solving problems! Our children have yet again been let down by adults that promise to deliver but don’t! Your company shows no trust as you failed to deliver 5 times

  • ScannersInc Kate Scanlan (@ScannersInc) reported

    Am outraged at @bt_uk - my parents are in their late 70s & switched to BT in Nov. Feel like they’ve been ripped off. They STILL have no phone line, terrible WiFi requiring multiple boosters all over house & no confirmed date for phone. No solution 🤬 just stress 🤯