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BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cramlington, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, and South Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 7 days ago
Gateshead Internet 8 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Cramlington Phone 1 month ago
Cramlington Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Northlander74
    ๐”–๐”ฑ๐”ข๐”ญ๐”ฅ๐”ข๐”ซ ๐”. ๐”๐”ž๐” ๐”ฎ๐”ฒ๐”ข๐”ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

  • PatternThimble
    Ceeb ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!๐Ÿคž๐Ÿ™

  • PatternThimble
    Ceeb ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • Marksto1983
    Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurtโ€™s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

  • Northlander74
    ๐”–๐”ฑ๐”ข๐”ญ๐”ฅ๐”ข๐”ซ ๐”. ๐”๐”ž๐” ๐”ฎ๐”ฒ๐”ข๐”ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error

  • PatternThimble
    Ceeb ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • yeritchie
    Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • sri5308
    Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • PatternThimble
    Ceeb ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • PatternThimble
    Ceeb ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • SoSureSewell
    sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly ยฃ500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me ๐Ÿ˜ฅ๐Ÿ˜ฅ

  • Northlander74
    ๐”–๐”ฑ๐”ข๐”ญ๐”ฅ๐”ข๐”ซ ๐”. ๐”๐”ž๐” ๐”ฎ๐”ฒ๐”ข๐”ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • JayT_NE
    JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!๐Ÿ˜ซ

  • sri5308
    Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk I need help please

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ยฃยฃยฃยฃ price hike hang your heads in shame

  • davidmellstrom
    David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • Marksto1983
    Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurtโ€™s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, Iโ€™ve lost my full fibre connection. Iโ€™ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported

    @bt_uk 1hr later still on 500 ping, Iโ€™ll be cancelling my contract Monday never again will I use this ******* awful company absolute shambles

  • Browssieboy
    Browse Hosking (@Browssieboy) reported

    @bt_uk Youโ€™ve been looking at it for weeks and your just passing the buck from an idiot from cube and something called a rain man so donโ€™t go sending me **** about youโ€™ll do something you havenโ€™t

  • bigstaxjac
    Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! ๐Ÿ‘ What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!๐ŸŒ

  • sammioneill
    Sammi O'Neill ๐Ÿ’™ (@sammioneill) reported

    No no no. After weeks of problems @bt_uk. I DONT need my conversation closing on DM by saying turn off your device and then on again. My case IS OPEN. Not fixed.

  • PaulBWebster
    Paul Webster (@PaulBWebster) reported

    @bt_uk hi my smart hub is just glowing green and has been for a couple of hours. Tried turning everything off and back on but nothing changes. In SW London. Any suggestions or is there a problem?

  • samcerulean
    Sam Cerulean โ“‹ (@samcerulean) reported

    @OneRandomDolly @bt_uk Just go with Virgin Media Dolly, their wireless router is really good coverage. BT are one of the worst value for money ISP around. You can decent deals with Virgin aswell.

  • Gummidge_31
    chalmers hill (@Gummidge_31) reported

    @seanp94 @btsport ******* he's no real

  • caseyjxyne
    casey (@caseyjxyne) reported

    @bt_uk It would appear that you still have the ability to fast track people despite engineers being so busy. Faulty lines that are still semi-functioning can be prioritised, so why canโ€™t those who have absolutely no service at all? So far you have been no help at all

  • OneRandomDolly
    OneRandomDolly (@OneRandomDolly) reported

    @samcerulean @bt_uk I want to change provider, but they are going to charge me almost ยฃ400 to leave the contract ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ I'm absolutely sick of it, how hard is it to say "onay, you have an issue we cant fix, you can leave the contract free of charge"

  • shazbroomfield
    sharon broomfield (@shazbroomfield) reported

    @bt_uk why is the internet down in the CV3 area? Not just BT customers