BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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The latest reports from users having issues in Cramlington come from postal codes NE23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 02/11/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, South Shields, Ashington, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk I need help please

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • jackbnufc Jack Bell (@jackbnufc) reported from Newburn, England

    BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • Nicola_Johnston Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported from Mitford, England

    @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BeechPea Pea Beech (@BeechPea) reported

    @GeorgeMonbiot @bt_uk Yes, terrible service!

  • ash_ayl Ash (@ash_ayl) reported

    @btbusinesscare Fuming is an understatement. Due to install broadband today however there was an issue with the right cabinet, so the visit was postponed. The cease order you placed with our existing supplier cannot be cancelled so without Internet for the busiest time of year 😡

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @bt_uk Thanks for the astounding customer service. Don't worry that I need to work from home and need to upload large files on less than 1mbps. Every interaction with BT to date has been appalling.

  • SL_Dee73 Sarah 🎭🫶🏼 (@SL_Dee73) reported

    @bt_uk I don’t need to change my internet I just need a booster. I’ve just paid for full fibre and it’s not working in parts of the house which include the PC

  • fortyninersteve Stephen Green (@fortyninersteve) reported

    @bt_uk have you any update with the 4 mile outage in Telford? We’re all concerned that we’ll be left with no internet this Christmas (have you seen the tv schedules?)

  • CalCarrie Cal (@CalCarrie) reported

    @bt_uk Hello engineer has been out, can’t fix the problem so we have no streaming services, no tv, no internet over Christmas which is just great thanks BT nice Christmas present from you. He did say you can provide something called a back up but then we have strikes

  • GavSi1814 GavSi1814 (@GavSi1814) reported

    @GeorgeMonbiot @bt_uk ‘It doesn’t sound good’.. no sh1t, Sherlock. This is why I terminated my contacted with BT 12 years ago and have never been back. Amateur, piss poor service.

  • mdshamilton Mark Hamilton (@mdshamilton) reported

    @bt_uk Still waiting for Openreach to arrive or ring as they’d told me they would. Worst service I’ve experienced.

  • Stefy_Cance Stefania Cancellaro (@Stefy_Cance) reported

    @bt_uk I never wanted to cancel my account, I called them and said not to. They did anyway, even there was a note on my account not to cancel. Now is Christmas, I have no Internet, i work from home ffs

  • Stefy_Cance Stefania Cancellaro (@Stefy_Cance) reported

    @bt_uk cancelled my account and charged me above 250 pounds i don't have. Customer service saying they have no control over the system, absolutely useless