BT (British Telecom)

BT (British Telecom) Outage Report in Newbiggin-by-the-Sea, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newbiggin-by-the-Sea, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newbiggin-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newbiggin-by-the-Sea, Northumberland, England 03/20/2026 17:05

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbiggin-by-the-Sea, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington and Ashington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomAshington Internet
United KingdomCramlington Internet
United KingdomBedlington Internet
United KingdomNorth Shields Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newbiggin-by-the-Sea, England

Latest outage, problems and issue reports in Newbiggin-by-the-Sea and nearby locations:

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • MatthewConnolly Matthew Connolly (@MatthewConnolly) reported from Amble, England

    @bt_uk 21:28 WiFi down AGAIN

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyHar99612377 Andy Harris 💙 (@AndyHar99612377) reported

    I feel a bit sorry for @TheConnaught they are basically playing Ireland.. never going to over power that team. Not a great game to watch @btsport 🤷😞

  • littlescruffs Jean Grogan (@littlescruffs) reported

    @bt_uk We have just moved house and need your help with the fact that you still have broadband in the property and it's on but no-one has lived there for over a year? No bills left in Property. Would you mind private messaging me please, thanks Jean

  • Grays85 Stephen gray (@Grays85) reported

    @bt_uk No.. I’m want to know generally will it cost more for the service If the line is upgraded? Same service

  • AwokeRoseArisen Mya-Rose, adult human dolphin whale (non-chicken) (@AwokeRoseArisen) reported

    Dear @bt_uk My broadband is very slow tonight and your website is absolutely no help at all.

  • Dr_Crab_Hands Dr Crab Hands (@Dr_Crab_Hands) reported

    @bt_uk Cannot believe you have a outage in BA2 for 8+ hours on a Friday night. Why no contingency plan to cover outages? Terrible service.

  • Rob_Dawson93 Roberto Dawson (@Rob_Dawson93) reported

    @hairymonkeypits @btsport @btsportrugby It was the same in the first game. Exactly the same issue and I had to turn off as it was hurting my eyes to watch!

  • jonnymack74 john mack (@jonnymack74) reported

    @N0tEnoughRed @bt_uk There's only one cable from the router to the network point. Replaced with a cat 6. No difference in speed.. About 70-80mb

  • Peterlpool Peter Smith (@Peterlpool) reported

    @bt_uk Exactly what I said. Upgraded our package. Router sent out to us. Next day you lock out BT Sports. Text saying engineer was coming today to fix our aerial, etc. So thought we see how it went. Didn't bother to turn up. No point DM'ing. Just cancelling tomorrow.

  • CathStokoe Catherine stokoe (@CathStokoe) reported

    @bt_uk is there an issue with bt email, no longer getting a feed on my phone?

  • H_G_Williams Hannah (@H_G_Williams) reported

    Well done @bt_uk and @WeAreOpenreach you have cancelled my grans phone line by mistake and left a vulnerable 83 year old without her help line for the next few weeks until you can reconnect it. Surely you can expedite the process for the elderly who rely on their phone line