BT (British Telecom)

BT (British Telecom) Outage Map

The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BT (British Telecom) users affected:

Less
More

bt-british-telecom Hero Image

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 609
Glasgow, Scotland 116
Hammersmith, England 105
Birmingham, England 87
Croydon, England 85
Hackney, England 83
Manchester, England 78
Blackburn, England 73
Knaresborough, England 45
Cardiff, Wales 42
Batley, England 41
Bristol, England 40
Southwark, England 38
Halifax, England 36
Luton, England 32
City of Westminster, England 27
Bedford, England 23
Newport, Wales 23
Reading, England 23
Liverpool, England 21
Crawley, England 21
Peterborough, England 20
Hounslow, England 19
Hereford, England 18
Oldbury, England 18
Nottingham, England 16
Islington, England 14
Camden Town, England 14
Romford, England 14
Paddington, England 13

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilFunboy3 Phil Street (@PhilFunboy3) reported

    @bt_uk Broadband slow or non-existent since early hours. Download currently 3.4Mbps upload 2.7Mbps

  • discodaddy72 discodaddy (@discodaddy72) reported

    @btsport @PhilTaylor Worst tv coverage ever..shocking sound.terrible presentation and as for this Heather woman interviewing...like ur drunk auntie on a night out

  • MillerFiona fiona miller (@MillerFiona) reported

    @bt_uk We cancelled a BT sport contract set up for my father in law. Instead of taking remaining funds via DD you sent bills to his house after he died and now we have a bill of c£300 - customer service crap. Thanks BT

  • bealerDSB Jon Dea (@bealerDSB) reported

    @btsport @PhilTaylor I don't care you're darts audio is terrible KHZ audio. #fix

  • TheLtParry Parry (@TheLtParry) reported

    @bt_uk Be cool if my internet didn't drop out every 5 minutes, you call this an acceptable service? My neighbours can get Gigabit, I'm stuck with 26 up and 7 down, and my connection keeps dying. Seriously.

  • mereridmair mererid m williams (@mereridmair) reported

    If you are an @EE customer and they try and get you to 'upgrade' to @bt_uk for no extra cost - DON'T or check what tariff they're moving you to. Chances are you're being fobbed off with inferior broadband without realising it.

  • inartynroulds inartynroulds (@inartynroulds) reported

    @btsport please advise where and how I can cancel my subscription.

  • NickGibbons66 Nick Gibbons (@NickGibbons66) reported from Oldham, England

    @btsport is it me or is the sound really poor on the #WSDC2022 at the circus tavern

  • JordanBoxall6 Jordan Boxall 🐮 (@JordanBoxall6) reported

    @bt_uk internet has been down in the PO12 area for over 24 hours now .. when are you going to bother to do anything about it !

  • CatchCarter_Now Carter (@CatchCarter_Now) reported

    @bt_uk If a simple text could fix the issue don’t you believe I would have done that last year? This is beyond a joke now. As soon as phone lines are open tomorrow I will be calling. I’m not happy, at all!!

  • stuartHill16 stuart Hill (@stuartHill16) reported

    @bt_uk I’m currently in the position of having no broadband again and am having to use the terrible mini hub to get 4mins of internet per hour! You left me with no internet over Christmas and 3weeks after it was fixed. The cable has blown again. So another 3 days back on the mini hub!

  • 100Gsin20s Josef (@100Gsin20s) reported

    Hello jus wanna say @bt_uk your internet is ****, my grandad can run faster and he’s dead

  • AtletchicBenbao Ben (@AtletchicBenbao) reported

    @btsport @PhilTaylor Horrible Tory ****

  • laurenmells lauren (@laurenmells) reported

    @bt_uk Bad experience doesn’t even cut it anymore now to be told we can’t cancel without paying you off is beyond laughable

  • RobMoody60 Robert Moody (@RobMoody60) reported

    Don’t think @SkySports will be quaking in their boots about @btsport dominating darts coverage. Their production is awful as are their presenters and interviewers

Map Check Current Status