BT (British Telecom) Outage Map



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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Charlotte Holroyd (@iamcharlotte_) reported

    Broadband is down and we’re still in contract. It was on yesterday but at midnight turned off. Thanks, @bt_uk! Still paying for this service. Not good enough.

  • raymond leighton (@rouse250) reported

    @bt_uk Worst broadband internet connection I have had the misfortune to buy only got out of it through a price hike as it was £37 a month sometimes no internet or running very slow horrible company

  • STEPHAN MATTHEWS (@StephanTweets) reported

    I know that @bt_uk often get a hard time but they are being fantastic with my switch over. They’ve even just paid the leaving fee from my previous account! Excellent service 👌🏻

  • peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • AJ (@92AJR) reported

    @btsportwwe @btsport @EdgeRatedR @james_watts14 goosebumps. I lost my shit lol

  • Samantha Norris (@JustBeingTrueMe) reported

    I hope Miss @billieeilish is getting paid Royalities for her instrumental version of her song Bad Guy being used on the @bt_uk adverts lately

  • Bhaskar Roy (@Roy788710) reported

    @bt_uk BT customer service representatives refused to help me to sort out my broadband issues rather they offered me to pay for higher packages to solve my issue. I believe I’m paying for a service and I should receive it totally.

  • peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • George (@Gcl101) reported

    @bt_uk download speed been terrible tonight.

  • Oli Mordecai (@OliMordecai) reported

    @bt_uk your service is abysmal. Our green box was hit in an accident last week and several houses are still without internet no work has been carried out. The police tape is still on the damaged box and no update! Awful service 1/2

  • Chloé Sasha (@ChlowaySasha) reported

    @bt_uk Yea the colours change and flash. It happens on all devices. Customer service has been no help we have just been shut off saying the signal will come back on. Expected more from BT

  • Ansar Mustafa (@5th_ghostbuster) reported

    **** off @btsport why can't I buy #WWERoyalRumble on my #skybox @SkySports

  • Phil Barrett (@bertiebaz) reported

    @bt_uk BT - rightly placed 98th for customer service! A total nightmare to deal with.

  • MAP (@ShaunShane10) reported

    @itsDonAdam @btsport “Hurts so bad- let me take a selfie”

  • Nicola Aitken (@nicaitken) reported

    @LeeCorlett2 @btsport We saw it 10am on Channel 4, I’ve put a complaint into Advertising Standards Authority. My kids were terrified.


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