BT (British Telecom)

BT (British Telecom) Outage Map

The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BT (British Telecom) users affected:

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 757
Glasgow, Scotland 254
Birmingham, England 193
Hammersmith, England 189
Hackney, England 150
Manchester, England 106
Croydon, England 99
Halifax, England 90
Blackburn, England 89
Batley, England 75
Cardiff, Wales 72
Bristol, England 71
Southwark, England 59
Newport, Wales 52
Reading, England 51
Edinburgh, Scotland 43
City of Westminster, England 41
Oldbury, England 37
Liverpool, England 34
Peterborough, England 33
Portsmouth, England 32
Hounslow, England 30
City of London, England 29
Ilkeston, England 28
Normanton, England 28
Islington, England 27
Wembley, England 27
Paddington, England 24
Nottingham, England 24
Hereford, England 23

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pierrebrowne PB (@pierrebrowne) reported

    @bt_uk since last night’s heavy winds, we’re unable to access any of our ‘featured apps’ on BT Vision. We have a message of no internet connection, but our iPads and phones are connected. Who to contact for help?

  • natalie_malpas Natalie Malpas (@natalie_malpas) reported

    @bt_uk Literally wifi has started dropping off every 5 minutes. I'm still wfh - I'm having to use annual leave for your weak signal!

  • quamaloo Kay (@quamaloo) reported

    @bt_uk with Storm Eunice looming, I have a Q. I am vulnerable and need access to electricity for medical purposes. I have recently been switched to digital phone contract.If mobile networks and electric go down, what am I supposed to do to contact the power people for generators?

  • Craigosquotes Craig Williams (@Craigosquotes) reported

    @wilsonflabbard @btsport Poor man’s Fred

  • JohnMcg67516147 John Mcginley (@JohnMcg67516147) reported

    @PrentonTommy @btsport @lucyjward_ Woke crap

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk It also take hours to get a manager with an update and once a day and still no phone line I don’t want calls I want a phone line as per his contract I run my business I don’t have time to hold for an hour twice a day to get through to get given another broken Promise

  • M1toobusy11 M1toobusy_ (@M1toobusy11) reported

    @bt_uk bt wifi is completely down and I’ve got no way of working

  • fussycoder fussycoder (🇪🇺) (@fussycoder) reported

    @NiceEtoile @bt_uk I miss Buzby! I am *sure* someone will be along soon to help you. After all... "We Connect for Good. We’re here to help." (Which isn't as good as Buzby or "It's you we answer to" but that's progress I suppose.)

  • RKin3333 Rkin (@RKin3333) reported

    @WardFish5tony @PrentonTommy @btsport Maybe because male commentators are never called box-ticking.

  • iDEa_Bilal ビラル (@iDEa_Bilal) reported

    @bt_uk Hi, My minihub keeps restarting indefinitely. I've literally tried everything. HELP.

  • HUDMotorsports hudmotorsports (Nigel Hudson) name added (@HUDMotorsports) reported

    @HZygalski @btsport are running an add which says” #transphobic can be cured, by education” I **** you not! And we are expected to accept this rubbish. Woman sport is lost!

  • LisaKniveton1 Lisa Kniveton (@LisaKniveton1) reported

    @bt_uk not even a month later and I have no broadband again! I've done the troubleshooter and a call to BT to test the line says problem is within the house. Orange flashing router. Yet again texting you does not work & call gets cut off! Do I need to go to ofcom with this?!

  • jkdarchy Janie (@jkdarchy) reported

    @jamclarkey @bt_uk Thanks but I never ordered or agreed such a change hence it so shocking

  • NiceEtoile Diane Messias (@NiceEtoile) reported

    @fussycoder @bt_uk Sadly, someone from Head Office took a pot shot at Buzby when he was flying past the window and he was never seen again.

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk This is since Tuesday an hour is too long without a line let alone three days three nights this is a massive safeguarding issue with a vulnerable adult

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