BT (British Telecom)

BT (British Telecom) Outage Map

The following outage map shows the most recent areas in the United Kingdom where BT (British Telecom) users have reported their issues and outages. If you are having an issue with BT (British Telecom) and your location is not listed, make sure to submit a report.



  Check Current Status


BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) Most Affected Locations

Outage reports and issues in the past 15 days originated from:

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Stitch E. Bear (@KStitch222) reported

    @Nusbacher @bt_uk One would think at the very least, a celebrity wouldn’t have the same day to day issues of the common folk. Very disappointing.

  • Tommy D (@damase24) reported

    @BTCare you have the worst broadband on the planet, simple as.

  • 𝗝𝗮𝗺𝗶𝗲 (@James16023250) reported

    @bt_uk Hello yes the issue has been resolved. I got DDoSS attacked. But everything is resolved now.

  • phillip gray (@phillip28516565) reported

    @bt_uk After ringing up the tech people 5 times to be told they can see there’s a problem with my broadband and arranging for a engineer that does not turn up . Check the fault on my by account which says it’s been fixed . IT HAS NOT . Will be leaving BT very soon ,

  • Paul (@MiniMaxMan) reported

    @scottnicholls78 @SpeedwayGP @btsport Only downer is that, once again, any first time TV viewers looking in will have left after the first few heats, they'll never look in on speedway again. Is it not possible to have junior races to get the track 'warmed up'? So many potential new fans lost to the sport.

  • Kevin Lockyer (@KevinLockyer3) reported

    even though we are now paying for it. Here's a tip @bt_uk, make sure your engineers know what job they are going to before they are sent out. You know, if you're remotely interested in good customer service. Just a suggestion.

  • Sophie (@SophiePineapple) reported

    @bt_uk Hello, our baby monitor 6000 is not making any sound from the parent unit so is currently not safe for monitoring our baby. Can you help as a matter of urgency? Thank you.

  • Ed_goodenough (@EdGoodenough) reported

    @bladey2k57 @bt_uk @dw3st0n I’ve got the same issue.. any resolution or is it a case of cancel with BT and resubscribe direct with Microsoft? Being passed from pillar to post

  • sarah welch (@decentdragonfr1) reported

    @bt_uk The issue is I don’t live at the address anymore as it was a student house I have left , and I have called bt to change the address to where I am now and send a new one , and 3 times now it hasn’t been done

  • sarah welch (@decentdragonfr1) reported

    @bt_uk hello I have an issue with trying to return my bt hub and i am soon moving abroad so need to get it sorted ASAP

  • Chris Ward (@ChrisWard_85) reported

    @bt_uk broadband infinity all over the gaff yet my kids going nuts cos they’ve got signal. Throw me a bone BT

  • Jonathan Kahn (@jkisthe1) reported from Salford, England

    Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time

  • Chris (@chriscol6765) reported

    What a fecking joke @bt_uk are. Crap service crap tech. And I'm stuck in this fecking contract!!!!!!!

  • Ian Harbord (@harbord_ian) reported

    @OpenreachHelp They have been aware of this issue since the 23rd of July are you really telling me you have not been informed of this negligent connection in 7 days?? @bt_uk

  • David Weston (@dw3st0n) reported

    @bt_uk @bladey2k57 In the end I just cancelled the subscription from my BT bill and signed up again directly through Microsoft as no-one had any idea how to fix the issue


  Check Current Status