BT (British Telecom)

BT (British Telecom) Outage Map

The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BT (British Telecom) users affected:

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1441
Manchester, England 444
Birmingham, England 427
Glasgow, Scotland 218
Croydon, England 212
Tower Hamlets, England 205
Hackney, England 201
Islington, England 175
Leeds, England 155
Ealing, England 131
Southwark, England 111
Reading, England 103
City of Westminster, England 98
Enfield Town, England 92
Liverpool, England 90
Lewisham, England 84
Cardiff, Wales 81
Bristol, England 80
Harringay, England 77
Leyton, England 75
Bermondsey, England 73
Camden Town, England 66
Newcastle upon Tyne, England 63
Southampton, England 59
Edinburgh, Scotland 58
Paddington, England 58
Luton, England 57
Bradford, England 57
Sheffield, England 56
Streatham, England 56

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkTaber_FII Mark Taber 🇺🇦 (@MarkTaber_FII) reported

    @bt_uk I did! Also the details are in my Tweet. Very poor that no action has been taken. As you will see if you look me up I have identified, investigated and reported thousands of investment scams like this. You can’t expect me to stop them as well!

  • Cjtoon89 Chris Cameron (@Cjtoon89) reported

    @Devon_Magpie @bt_uk Same, going up £15.40 per month mid contract - absolute joke - inflation + profit increase. Never understood why it's not regulated against to increase during a contract.

  • vivamattcanning Matt Canning (@vivamattcanning) reported

    @mrjakehumphrey @btsport I can not believe he was never made a Sir. A massive injustice

  • kenkenniff Crawley (@kenkenniff) reported

    @bt_uk called other wk to say I was leaving for virgin, boy asked date of install, didn't have one yet but as it takes 30days to cancel I wanted to sort it, said no 'UP TO' 30 days just call back once you have date an we'll sort it, called today no it takes 30 days? #Stung

  • LossieSeadog LossieSeadog (@LossieSeadog) reported

    @bt_uk Yes Paula, BT Halo hybrid has a weak signal so has not helped at all.

  • snakeygill Gillian Carr (@snakeygill) reported

    No rugby on @btsportrugby AGAIN tomorrow on any side!! What are we paying for? This year has been terrible. Why are we getting so much less? We watch zero other sport on @btsport so we have to reconsider paying for next season! #ripoff

  • HelenRW11 Helen Summers (@HelenRW11) reported

    @bt_uk has to be the worst customer service I have ever received. Simply disgusting.

  • MarkTaber_FII Mark Taber 🇺🇦 (@MarkTaber_FII) reported

    @bt_uk Sorry but I am confused. I was reporting an investment scam impersonating BT for YOU to act on. So why would I need anything else? As yet the scam website still hasn’t been taken down!

  • Xiaotingia xiaotingia (@Xiaotingia) reported

    @bt_uk Today was supposed to be the day I was reconnected. A call at 8, by someone not knowing what was going on. Call was transferred, which cut me off. No one rang back - rude. I rang BT. I have to re-order the TV service from scratch. No, just no.

  • jamo969 Jon A (@jamo969) reported

    @SkySportsPL picture quality is so bad it's unwatchable... unless you pay even more for HD👎👎👎. At least when you subscribe to @btsport & @PrimeVideo you get HD & 4K for the price. 👏👏👏

  • Tor2675 Tor (@Tor2675) reported

    @LossieSeadog @bt_uk Shameful indeed. Try nearly 3 weeks with no internet and landline. Promise after promise from engineers and customer service. A disgrace

  • mickashton Mick Ashton (@mickashton) reported

    @bt_uk No broadband since Sunday gone. No updates.. chased customer service.. cut off and no call back! Send DM no response. Awesome service so far.

  • leequick5 LQ5 (@leequick5) reported

    This has the fingerprints of @bt_uk all over it too. Been promised a fix 3 times without success

  • OHareBookmakers Pat O'Hare Bookmakers (@OHareBookmakers) reported

    @EE @bt_uk @tomallencomedy Don't buy your Unbreakable Fibre either ... Doesn't work👍

  • Marybyr97289821 Mary byrne (@Marybyr97289821) reported

    @LFCTransferRoom @btsport A well run club would never have got to this point. Fsg is destroying Liverpool

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