BT (British Telecom)

BT (British Telecom) Outage Map

The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BT (British Telecom) users affected:

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 435
Birmingham, England 125
Glasgow, Scotland 111
Hackney, England 99
Croydon, England 67
Manchester, England 54
Blackburn, England 49
Bristol, England 45
Hammersmith, England 44
Southwark, England 42
City of Westminster, England 36
Batley, England 36
Cardiff, Wales 35
Halifax, England 32
Reading, England 31
Oldbury, England 28
City of London, England 24
Newport, Wales 23
Edinburgh, Scotland 22
Liverpool, England 20
Normanton, England 18
Islington, England 16
Barnet, England 15
Crawley, England 14
Telford, England 13
Luton, England 13
Norwich, England 13
Milton Keynes, England 13
Romford, England 13
Camden Town, England 13

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • McguyverZero Guy (@McguyverZero) reported

    @bt_uk broadband still down after power was out for about 20 hours in North Devon. Is this still expected? Can barely get my mobile signal ATM too

  • JohnTroelsen John Troelsen (@JohnTroelsen) reported

    @bt_uk Yes how can we be ready for the weekend with your unstable broadband? Abysmal service 😡

  • IvonDeLottery Matthew Hill (@IvonDeLottery) reported

    @bt_uk I've spoken previously about Internet cutting out and such but had no joy, though given this extensive area outage I would hope in the least for some form of compensation. I would be glad to pass details on if you need them.

  • bethanywilde Bethany (@bethanywilde) reported

    @bt_uk We have recently moved in to this house and do not have the landline number but have had BT install fibre internet. Been working fine last few weeks but since storm it has cut out

  • GPaulH Paul Hickman (@GPaulH) reported

    @bt_uk Can I have landline and BTTV without having broadband, I am an existing customer? Thanks

  • flynnymandella stephen j f (@flynnymandella) reported

    @bt_uk Customer service has been totally non-existent and I’ve to chase all the time. I explained I can’t take calls - as network so bad - and asked for email this am re: arrival time. Have better things to be doing with my time.

  • OfficialWillNev Will Neville (@OfficialWillNev) reported

    @talkSPORT @SkyFootball @btsport any chance of ever being able to enjoy football without having gambling shoved down my throat? I’ve been a recovering gambling addict for 9 years and just once, I would love to watch or listen to a game without gambling ads everywhere.

  • Spiral90210 David Bennington (@Spiral90210) reported

    @bt_uk Can't create a BT ID, you guys up to something? E00075: Bad Request (400) - was returned by a downstream system. User Reference is REF20220219-xxxxxxxxxxxx. Got a timeframe to fix this? (A 502 is better returned to the client here btw 🤓 )

  • IH8FakeNews Matt Allen (@IH8FakeNews) reported

    @aaronleemitchel @btsport She is awful. A voice that grates.

  • HawkNooky00 Captain Hawk (@HawkNooky00) reported

    @btsport @btsportfootball Your just as bad as Sky Sports with the woke box ticking hugely unpopular never in demand line up of ex woman players no one wants to listen to. #LucyWard etc etc etc etc

  • robbutler1984 Rob Butler (@robbutler1984) reported

    @gunner4life97 @btsport @NOWSport Chromebook, might try on Apple TV, it’s annoying the app is far better than now but have had far more issues

  • 1948griff Tim Griffiths (@1948griff) reported

    @bt_uk why have you closed my complaint when you haven’t resolved it?!

  • djemalsarioglu Djemal Sarioglu (@djemalsarioglu) reported

    @btsport Peter Walton was a **** referee and worse pundit get rid of him

  • jacobwyn29 🏴󠁧󠁢󠁷󠁬󠁳󠁿 𝗝𝗮𝗰𝗼𝗯 (@jacobwyn29) reported

    @btsport once again your pathetic log in system doesn't allow me to use my @EE add on!! It says ID106, yet I am able to log in on to the website!!!! Quick enough harging me for the service though!😡😡

  • Saraalittle sara (@Saraalittle) reported

    @bt_uk your service is disgusting customer service fill you with meaningless apologies. Deadlines are never completed. Call backs never followed up and you think its ok to leave someone with out a phone line for 24 days. Management wont call back either. #bt

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