BT (British Telecom) Outage Map
The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BT (British Telecom) users affected:

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 867 |
Manchester, England | 227 |
Birmingham, England | 215 |
Tower Hamlets, England | 121 |
Bristol, England | 116 |
Croydon, England | 110 |
Hackney, England | 94 |
Leeds, England | 93 |
Islington, England | 82 |
Ealing, England | 81 |
Glasgow, Scotland | 76 |
Lewisham, England | 73 |
City of Westminster, England | 72 |
Harringay, England | 61 |
Cardiff, Wales | 60 |
Liverpool, England | 59 |
Southwark, England | 56 |
Leyton, England | 56 |
Bushey, England | 46 |
Watford, England | 44 |
Enfield Town, England | 40 |
Bermondsey, England | 40 |
Camden Town, England | 39 |
Reading, England | 38 |
Southampton, England | 34 |
Paddington, England | 33 |
Dagenham, England | 31 |
Slough, England | 31 |
Nottingham, England | 27 |
Fulham, England | 27 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sid Njie (@mightywhites1) reported
Not a bad game this #Villawb #BTSPORT
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JS (@buzzbar28) reported
@bt_uk @Rowly10 @btsportscore The Leicester vs West Brom game on Thursday should have been in UHD but due to some technical issues this wasn’t able to be broadcast and only HD coverage was available to both Virgin & BT customers. This issue is also why some customers also experienced some problems as well
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David (@djw_365) reported
@DarrenDevBT @EE @bt_uk Tried this after searching and seeing others have had the same problem on here - but didn’t work for me!
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Jen (@jennybeann12) reported
@btsportfootball @btsport can we please just **** off Peter Walton!? He’s literally just there to agree with VAR. He’s irritating as ****!
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jason smith (@jasoncab20) reported
@btsport Peter Walton talks crap, get rid of the clown 🤡🤡🤡
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James Leggitt (@leggitt_3883) reported
Just to confirm the @btsport commentary team are ******* useless! Of course it was an OG - never seen a more blatant one!
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𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported
@avfcut1 @btsport @EE Same issue with my , have you got a fix
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Simon Denham (@si_denham) reported
@BTCare Hi, just tried that and getting no signal on the same channels, ITV 1, channel 4, 5. On the BT box channels also lost are itv 2, film 4, What’s happened?
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Chris Boland (@ChrisBoland86) reported
@EE No, not yet. Didn’t really see it as a BTSport issue as I pay EE.
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Freeview Advice (@FreeviewAdvice) reported
@si_denham @BTCare Have you tried connecting the aerial to the TV and retuing the TV? Does the TV have the same problems?
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AnInstantNoodle (@an_noodle) reported
Annoyed isn't even the start of it... @bt_uk your customer service is appalling.... 45 mins on hold to one rep who cuts the call off and then another 30 mins to the next one who transfers me to a closed department and again cuts me off....
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𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported
@avfcut1 @btsport @EE Exactly , very bad timing is it, it’s literally happened today I think
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Richard (@rjhsteel2001) reported
@bt_uk Yeah checked that. Says it's fine. Been up and down speed wise all day
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avfcut (@avfcut1) reported
@Leicnut @btsport Did you get a fix to this ?
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Miles (@miles527) reported
@bt_uk Yes to my knowledge just one landline. I am able to call my voicemail ok. My relatives have the same problems calling me - dead line.