BT (British Telecom) Outage Map



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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Gavin Belcher (@SmellyRatty) reported

    @BTCare No. I understand this is not your fault, but the service is poor. Is it expected that we will be billed for the days we cannot use the service we are paying for?

  • Nugwin73™ (@nugwin73) reported

    @btcare do your sim cards work in ee phones? Now I'm getting your plus service I might get a couple of sim cards.

  • uthelayahk (@lifeintheseword) reported

    Tim Sherwood is a total cunt, one useless piece of crap @SuperSport out of all people, African legends you decided to bring in this shit we know you buy football channels from BTSport but this fuckery is too much

  • Gavin Belcher (@SmellyRatty) reported

    @BTCare Like most families, we use the Internet for more than work emails. Your service is not cheap and we've had constant issues with our connection dropping out. Not to mention the poor speed we receive

  • Tibet66 (@tibet66) reported

    @BTCare Just a thought. You know that money you take from me each month. You know. The money for a service I pay for. Hey. I’ve done my bit. How about you get your lazy asses into gear and do yours?

  • 🧜🏼‍♀️🧚🏼‍♀️🦄 (@FreeYourNips) reported

    @BTCare We can get better signal from next doors sky box, than on our own box. We have complained about this issue on multiple occasions and still nothing is corrected and we're still charged for hardly using the internet.

  • 🧜🏼‍♀️🧚🏼‍♀️🦄 (@FreeYourNips) reported

    @BTCare You advertise that you are the best for internet. You say it can reach a certain distance, yet now we are told to split the SSID's? We pay for decent internet yet we are not getting what we pay for. Then when we ring you just send out another terrible box...?

  • Aaron (@codeyeuk) reported

    @BTCare I changed my direct debit day and you guys have decided to ignore it and now internet is off and your billing team phones are down

  • JD (@jonndickson) reported

    After 14 years of a loyal customer @BTCare @bt_uk its time to move on. #itsgoodbyefromme #solong #itsallaboutmoney

  • Tibet66 (@tibet66) reported

    @BTCare @RobsonBen Cancel it. You have had enough chances to resolve.

  • w r kelly (@wrkelly1) reported

    @bt_uk If one more person at #bt_uk or #btcare on you webchat tells me I don’t have an account with you I will cancel my #directdebit to prove to you I have. Never sworn on twitter before but damn you push me to the limit. Please think before opening an account with them and contact me

  • HaZeY (@Hazey_2g) reported

    @BTCare Nope it's blue, it's not working at the moment, this is the first time I've ever had this problem,

  • Christine (@cobbowers) reported

    @BTCare internet down in PE13 area.

  • Brynnie Twitch (@twitch_brynnie) reported

    @BTCare @nickcaudwell No local issues.

  • phillip jones (@pjjglb) reported

    @BTCare @btbusinesscare You wanted to charge me 135 pound but you were failing to provide a service you were contracted to provide I have no come back All very one sided


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