BT (British Telecom) Outage Map

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Miriam Reissner (@MiriamReissner) reported

    [email protected] No Internet for 2 wks. No resolution. Lots of conversations with lots of incompetent people @BTCare despite this being a local issue ... any chance of a call from someone who knows something?

  • Claire Davies (@ClairesCars) reported from Lymm, England

    @BTCare order placed on 23/11 stillnot sorted now been told no engineers till after Christmas! Poor poor service. Family visiting no internet or tv!

  • Andrew Cooper (@acoopercpec) reported

    @BTCare broadband not working in GU10 4EL for a week. Do I need to switch suppliers?

  • Peter Bell (@53degreesN) reported

    @BTCare Where has my Infinity 1 free speedboost gone? I was upgraded from 52 to around 72Mbps in September but now I’m back down to around 55Mbps. I used to have Infinity 2 running at 76Mbps so I know my line can support those speeds. Why have you taken it away???

  • Jay Mistry (@JayMistry_1979) reported

    @BTCare can someone help me at BT tp buy a static IP address for my res infinity ADSL???? nearly giving up here!!!

  • Nikki Morgan (@NikkiMo93796262) reported

    @BTGroup @BTCare That’s rubbish Look up my issues since April no contact by @BTGroup so u agree no complaints department not customer service no contact just mess ups cannot wait for interviews this week and have emails proving my situation Gavin should be ashamed of himself and his company

  • Nikki Morgan (@NikkiMo93796262) reported

    @BTGroup @BTCare No I have been in contact with you ceo and he can’t even settle this on going issue for 8 months so no other way apart from the press and producing emails from the incompetent ‘business’ Bt think they are

  • NOELvarone Page (@NavaronePage) reported

    @BTCare The signal can be usable but then will just cut out randomly no matter what im doing. A booster could work, shall try and see about one.

  • John Kelly (@JohnKelly58) reported

    @BTCare By the time that all happens I’ll probably have cancelled it. Today its so bad I can’t even watch BBC1.

  • Luciano Goncalves (@lgoncalv) reported

    @BTCare @bt_uk 31 days without service #btbroadband, think twice before moving to @bt_uk #poorservice

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