BT (British Telecom)

BT (British Telecom) Outage Map

The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BT (British Telecom) users affected:

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 867
Manchester, England 227
Birmingham, England 215
Tower Hamlets, England 121
Bristol, England 116
Croydon, England 110
Hackney, England 94
Leeds, England 93
Islington, England 82
Ealing, England 81
Glasgow, Scotland 76
Lewisham, England 73
City of Westminster, England 72
Harringay, England 61
Cardiff, Wales 60
Liverpool, England 59
Southwark, England 56
Leyton, England 56
Bushey, England 46
Watford, England 44
Enfield Town, England 40
Bermondsey, England 40
Camden Town, England 39
Reading, England 38
Southampton, England 34
Paddington, England 33
Dagenham, England 31
Slough, England 31
Nottingham, England 27
Fulham, England 27

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mightywhites1 Sid Njie (@mightywhites1) reported

    Not a bad game this #Villawb #BTSPORT

  • buzzbar28 JS (@buzzbar28) reported

    @bt_uk @Rowly10 @btsportscore The Leicester vs West Brom game on Thursday should have been in UHD but due to some technical issues this wasn’t able to be broadcast and only HD coverage was available to both Virgin & BT customers. This issue is also why some customers also experienced some problems as well

  • djw_365 David (@djw_365) reported

    @DarrenDevBT @EE @bt_uk Tried this after searching and seeing others have had the same problem on here - but didn’t work for me!

  • jennybeann12 Jen (@jennybeann12) reported

    @btsportfootball @btsport can we please just **** off Peter Walton!? He’s literally just there to agree with VAR. He’s irritating as ****!

  • jasoncab20 jason smith (@jasoncab20) reported

    @btsport Peter Walton talks crap, get rid of the clown 🤡🤡🤡

  • leggitt_3883 James Leggitt (@leggitt_3883) reported

    Just to confirm the @btsport commentary team are ******* useless! Of course it was an OG - never seen a more blatant one!

  • BarmyBluebird94 𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported

    @avfcut1 @btsport @EE Same issue with my , have you got a fix

  • si_denham Simon Denham (@si_denham) reported

    @BTCare Hi, just tried that and getting no signal on the same channels, ITV 1, channel 4, 5. On the BT box channels also lost are itv 2, film 4, What’s happened?

  • ChrisBoland86 Chris Boland (@ChrisBoland86) reported

    @EE No, not yet. Didn’t really see it as a BTSport issue as I pay EE.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @si_denham @BTCare Have you tried connecting the aerial to the TV and retuing the TV? Does the TV have the same problems?

  • an_noodle AnInstantNoodle (@an_noodle) reported

    Annoyed isn't even the start of it... @bt_uk your customer service is appalling.... 45 mins on hold to one rep who cuts the call off and then another 30 mins to the next one who transfers me to a closed department and again cuts me off....

  • BarmyBluebird94 𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported

    @avfcut1 @btsport @EE Exactly , very bad timing is it, it’s literally happened today I think

  • rjhsteel2001 Richard (@rjhsteel2001) reported

    @bt_uk Yeah checked that. Says it's fine. Been up and down speed wise all day

  • avfcut1 avfcut (@avfcut1) reported

    @Leicnut @btsport Did you get a fix to this ?

  • miles527 Miles (@miles527) reported

    @bt_uk Yes to my knowledge just one landline. I am able to call my voicemail ok. My relatives have the same problems calling me - dead line.

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