BT (British Telecom) Outage Map

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Elle (@ellesbelles94) reported

    So barely left the house in a month but because @bt_uk is so awful and cuts out every 20mins I've managed to use all 12GB of my @threeUK data (which includes Go Binge so I can watch Netflix without using data) IN MY OWN HOME. I'd be more understanding if that was the first time

  • 🐝Louise🐝 (@louaze) reported

    @KING_DAVID36 😂🤩 I'm now on btsport 2 watching Too Good To Go Down, such an interesting utd documentary

  • Arn Johnson (@Higherprimate23) reported

    @btsportwwe @undertaker @McCoolMichelleL @WWEUK @btsport Yep, massive problem. Should have hung it up 10 years ago

  • Liz Worthen (@LizLearning) reported

    @bt_uk I'd worked that out, but trying to coach someone through the process of resetting password and accessing webmail when they've never done it before, on the phone, is very challenging! I appreciate the help, but please take the point that this is a bad time to be making changes.

  • Thomas Stirk (@TomStirk1992) reported

    @btsportwwe @WWEUK @undertaker @McCoolMichelleL @btsport I love Undertaker but it shows how poor the modern day roster is that they need to bring him back every Wrestlemania

  • ma®ia 🦦 (@mriaia) reported

    @bt_uk my wifi is so slow i can’t even load your speed checker website. fix please

  • Sue C (@CookseySue) reported

    What a time for our @bt_uk broadband to go down

  • Nemo Niemand (@Nemo_Concept) reported

    @legasafe @O2 @bt_uk @SkyUK My BT internet seems to be down as well.

  • Cheryl Jackson (@CaffeinatedCats) reported

    @bt_uk I tried to use the online chat to discuss options for renewal (can not afford to renew at current prices showing) as I don't use the phone due to disability - it cut me off after directing me to phone you/to website. I'm a vulnerable person and need help PLEASE!

  • CindyJ (@Cindy1977J) reported

    @bt_uk WiFi is horrendous. Last week you said there was no issue in my area. I’ve re booted twice today. It took 3 attempts to reconnect. Every WiFi call drops. I’m trying to run my business from home. No web pages connect, sometimes waiting 5 mins for each. It’s a joke!

  • Dean Seddon (@deanseddoncom) reported

    @bt_uk my broadband has sliwed down... buffering on youtube. Reset. Speed test but something wrong.

  • Alison Goodchild (MPH) (@AliLouGoodchild) reported

    @bt_uk do you have problems in the LU2 8U are as my internet is running very slow

  • Hambud (@Hambud1987) reported

    @TheDexterSurvey @btsport Their customer service is appalling.

  • Chris Stroud (@Chris_Stroud) reported

    Anyone know how to fix my internet. Facebook/instagram etc wont load images.... take my phone off wifi and use my data and everything works fine so it is defo my internet! @bt_uk

  • Sgth3lm1t (@sgth3lm1t) reported

    @bt_uk is there any reason why my 4G signal is faster than my WiFi connection.....

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