BT (British Telecom)

BT (British Telecom) Outage Map

The map below depicts the most recent cities in the United Kingdom where BT (British Telecom) users have reported problems and outages. If you are experiencing problems with BT (British Telecom), please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BT (British Telecom) users affected:

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1560
Manchester, England 418
Birmingham, England 370
Croydon, England 346
Tower Hamlets, England 252
Hackney, England 240
Leeds, England 237
Southwark, England 217
Bristol, England 195
Islington, England 193
Glasgow, Scotland 146
City of Westminster, England 136
Ealing, England 135
Liverpool, England 128
Cardiff, Wales 124
Newcastle upon Tyne, England 113
Bermondsey, England 103
Edinburgh, Scotland 98
Enfield Town, England 94
Lewisham, England 78
Watford, England 76
Southampton, England 74
Paddington, England 71
Sheffield, England 69
Camden Town, England 69
Bushey, England 68
Wembley, England 63
Leicester, England 63
Reading, England 61
Nottingham, England 58

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • binnsy1973 daniel (@binnsy1973) reported

    Piss poor 45 mins of football, totally bereft of any quality from either side. No idea why #btsport thought putting 2 out of form mid table sides on live TV would be a good idea. Borefest so far. #LIVCHE

  • BabatundeKoiki Babatunde Koiki (@BabatundeKoiki) reported

    Steven Gerrard speaking about Jude Bellingham on BTSport, “Just let me get out my diary, give me his itinerary and I’ll fly over to Dortmund and take him out to dinner and bring him back. I want him that bad.”

  • Arsemicke Mike (@Arsemicke) reported

    @btsport making their normal channel terrible so people can upgrade to HD is really funny.

  • MrAaronFoster Aaron Foster (@MrAaronFoster) reported

    @bt_uk So even after they validated security via other methods over the phone, your BT agent refused to help them on “security grounds”, why should it take a local IT company who isn’t BT to assist and resolve as BT left them high and dry? Yes we sorted it but BT were no help.

  • lorna_mccalman Lorna McCalman (@lorna_mccalman) reported

    @bt_uk I live in a remote location and have had no mobile signal for 4 days. No landline so completely cut off. Online help useless. What's occurring??

  • AndrewJ9394 Andrew J (@AndrewJ9394) reported

    Liverpool look absolutely awful at the back! #BTSport

  • FRS33D Corsair (@FRS33D) reported

    How bad is the picture quality for matches on @btsport @btsportfootball if you don’t take the HD package. It has to be a deliberate attempt to force user to upgrade

  • Bullet_1986 𝕭𝖚𝖑𝖑𝖊𝖙1986 (@Bullet_1986) reported

    @TheAthleticFC @PJBuckingham If I were to subscribe to BT sports it would increase my sky package by 50% I currently get sky's whole package so I fail to see the value for money of BT. @btsport make it cheaper and you'll have more subscriptions, thus making you more money than you are now.

  • Football__UK___ Football UK (@Football__UK___) reported

    Salah is the worst best player if that makes any sense, everything he does his touch is awful he has no composure and his dribbling he takes too many touches yet he scores so much and defenders struggle to stop him #LIVCHE #Btsport #PremierLeague

  • Steviemcq Stephen (@Steviemcq) reported

    @btsport any chance of help with an error code vc549 can’t find it on the website it sends me to. Game kicks off in twenty minutes

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare Don’t use these comedians. I’ve been a customer for well over 5 years. When I needed them to look into a serious service issue they couldn’t even find my account despite me providing my account number! #BTBusinessFail

  • lorna_mccalman Lorna McCalman (@lorna_mccalman) reported

    @bt_uk I'm the older generation and can't find a way to get my phone signal ack, after 4 days without and no land line!

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported

    @bt_uk @lorna_mccalman Hi Sian, do you have a suggestion about how Mum can phone them without a phone signal at all?

  • LESTERPAY Boxermad (@LESTERPAY) reported

    @londonblue44 @lucyjward_ @btsport she is awful

  • 67JayJay Jamie Wheatley (@67JayJay) reported

    @Max_B_Shepherd @btsport @btsportfootball Looks terrible! Think they do it deliberately so you upgrade to something else

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