BT (British Telecom) Outage Map

• Jade Skilling (@jadeskilling_) reported 21 minutes ago

  @BTCare I understand a lot of people on the site have had the same problem, so I don’t understand why it seems like this is the first time BT have heard about this site & the fact it’s a fibre connection?
  

• Renico Nameplates Ltd (@renico_ltd) reported 28 minutes ago

  @btbusinesscare help???
  

• Jade Skilling (@jadeskilling_) reported 32 minutes ago from Coventry, England

  @BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!
  

• Barnesy (@oldsnotter) reported 35 minutes ago

  Catastrophic experience with @bt_uk @BTCare Happy to have switched immediately back to @SkyUK Never again BT, never again! #MASSIVEFAIL
  

• Renico Nameplates Ltd (@renico_ltd) reported 36 minutes ago

  @BTCare @bt_uk we had a lovely engineer Craig, who has had to ask for a cable replacement. But...4 days to change a cable? Our business has no phone or internet access? #help #nouse
  

• Chris Chilton (@Chris181266) reported 38 minutes ago

  @BTCare If this is any help these are the numbers they used to call me 01639676590 & 01639678450
  

• Andy Johnson (@AndyJohnson9511) reported 38 minutes ago

  @btbusinesscare Still not sure with my router location that a 4G signal would be picked up by the dongle. #rurallife #oldhouses
  

• They Say to Tweet (@TheySayIHaveTo) reported 47 minutes ago

  @BTCare Unbelievable. You send out price change notifications during summer holidays and expect us to sort out broadband/phones at time of year children change schools. For the sake of 10-days your customer 'care' team cannot show flexibility on my current contract.
  

• Mark ELVIS Goddard (@GBsBestElvis) reported 48 minutes ago

  @BTCare @lorrainemking But if you only actually managed to provide the service she’d asked for ie INTERNET for nine days then she’s still INSIDE the cooling off period by my maths!!!
  

• Christopher Rowe (@KernowChris) reported 57 minutes ago

  @BTCare Need to resolve EMail continuing to sign out issue YET AGAIN. Please give me the EMail chat team link. To say the least not happy, will take time to sort again. Leave the darn settings alone at your end please.
  

• Pork_Chop78 (@Pork_Chop78) reported an hour ago

  @BTCare Ok but why can't my monthly cost be lowered? You make more than enough money as a company to lower the costs of this service to long time customers such as myself. Also, a phonecall would have been better than having someone tweet me? Such bad customer service.
  

• Victim_Of_BT (@VictimBt) reported an hour ago

  @Ofcom @bt_uk @BTCare @WeAreOpenreach >> @bt_uk @BTCare now refuse to respond to my complaints. Can I involve @Ofcom? It’s not right what they’re doing. They’re taking my money while not delivering the service for months. Broadband is unstable (disconnects often) & slow. Makes it very difficult to work. >>
  

• Istvan Nemes (@NemesIstvan) reported an hour ago

  @BTCare hi there is their an outage problem in the Wimbledon area as The lines have dropped for almost an hour now. We are with Plusnet?
  

• Geoff Strange (@strange_geoff) reported an hour ago

  @BTCare as I keep saying. Did all this 3 weeks ago and no help at all. I’m speaking to Virgin now as they say they can get me a better deal
  

• Victim_Of_BT (@VictimBt) reported an hour ago

  @Ofcom Thank u v much, this is helpful. @bt_uk @BTCare claims that it’s a network problems & that they have “no control over @WeAreOpenreach”. After months of pain, I complained to the Ombudsman: Communications, but they offered meagre compensation & no solution to the ongoing fault. >>
  

  Check Current Status