BT (British Telecom) Outage Report in Reading, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG30, RG7, RG5, RG2 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Marlow, Camberley, Didcot, Maidenhead, Bracknell, Warfield and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Reading |
Internet | |
| High Wycombe |
Internet | |
| Marlow |
||
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jac
(@JacBoi__) reported
@bt_uk is hands down the worst internet provider in the history of mankind.
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Ken Barlow
(@I_am_KenBarlow) reported
Is there a more ignorant company than @bt_uk ? Incompetent call centres who put you on hold for 20 mins in the hope you go away. If you stay on the line they come back and hang up on you.
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Tom Hemsley
(@helmetberg) reported
@bt_uk The alternative solution you've offered is only a solution if it works. I've tried windows, doorways and even had it sitting in the middle of garden and it doesn't work. We need our services reconnected until our home move takes place.
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zenity
(@zenity_a7) reported
WiFi been down 3 hours @bt_uk please work
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Amalgam Modelmaking
(@Amalgammodels) reported
@bt_uk we are having Internet issues in Lawrence Hill, Bristol. Is there a local outage? Regards.
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John Southworth
(@johnsouthworth) reported
@bt_uk Thank you, the problem wasn't a BT one, it was due to an Android 11 upgrade, the APN settings need to be reset on the phone.
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kev*
(@kevmels) reported
@bt_uk any update on outage around L27 area liverpool?
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Sunny
(@Sunny08040962) reported
@bt_uk Hi I have been having constant connection issues this whole week. I cannot get through to anyone on the phone so have to message this way. Could someone please get in contact to resolve this.
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Sunny
(@Sunny08040962) reported
@bt_uk Hi, this is happening over WiFi. The whole house is having issues. No-one can connect via WiFi and are booted onto 4G. We get about an hour and then are kicked off onto 4G.
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Cass Davenport
(@cassdavenport) reported
@bt_uk The complaint was closed without my permission, I’ve complained further and had it opened again