BT (British Telecom) outages and service status in Reading, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 19, 8:00 AM GMT+1.
- Internet (59%)
- E-mail (12%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (6%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG7 , RG31 , RG10 and RG6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, High Wycombe, Bracknell, Crowthorne, Yateley, Didcot, and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 6 hours ago |
|
Reading
|
Phone | 1 day ago |
|
Maidenhead
|
1 day ago | |
|
Reading
|
Internet | 2 days ago |
|
High Wycombe
|
Phone | 3 days ago |
|
Reading
|
Internet | 5 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England@BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.
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Jonathan Richards (@JR_1871) reported from Reading, EnglandJust lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Prattle (@Prattle16) reported from Woodley, England@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
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Gary (@Gary4W) reported from Wokingham, EnglandI hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Gavin Jones (@_gavinjones) reported from High Wycombe, England@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Heather Caudle RN (@heathercaudle) reported from Camberley, England@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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James Parker (@PF_BootCamp) reported from Reading, England@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Gavin Jones (@_gavinjones) reported from High Wycombe, England@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, EnglandGet rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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Steve Lynes (@lynothehammer) reported from Sandhurst, EnglandBlimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Bren (@bft9) reported from Reading, England@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Tom Maskell (@tommaskell) reported from Marlow Bottom, EnglandTerrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.
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karl matthews (@karlos437) reported from Marlow Bottom, England@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Highlowmilo (@Highlowmilo1) reported from Reading, England@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Banks (@Banksie_FB5) reportedStunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.
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PT (@philltea) reportedDad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles
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Tru Benjamin (@TruTruThinks) reported@WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting
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ems7 (@ems7) reported@bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.
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Ma$joe (@Twoostep22) reported@bt_uk you are truly the worst company for customer service.
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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Philip Aggrey (@Felipe_Grey95) reportedHello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬