BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG30, RG31, RG5, RG4 and RG7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 01/12/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Wokingham, Didcot, Bracknell, Farnborough, Maidenhead, Marlow and Camberley.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomHigh Wycombe Internet
United KingdomWokingham TV
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Laura60400406 Laura (@Laura60400406) reported

    @bt_uk So how about, you let us know your formal complaints procedure and Reimburse us for the money you have willingly and knowingly taken from our bank account when YOU couldn’t provide the service.

  • karltheref1983 Karl Bainbridge (@karltheref1983) reported

    @bt_uk. 3rd day with no Internet. complete joke. no correspondence or anything. I'm not even a bt customer but still getting the issues.

  • Laura60400406 Laura (@Laura60400406) reported

    @bt_uk our internet drops in and out all day, every day, you’ve sent 2 engineers who have confirmed you have mis sold us the package as the cabling in our street cannot provide the service you have sold us and continue to charge us for each month…..

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @bt_uk The app says NO but an engineer is over the road and said that there is issues with gfast cabinet

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @bt_uk I’ve called and there isn’t anything you’re willing to do to reduce cost and keep me as a customer. If I wanted to leave how do I give you notice as I’m not in a contract.

  • sapper585 Eric Bennett (@sapper585) reported

    @bt_uk No change really my sons both used their full data allowance due to poor internet and I over used mine working from home with my laptop using my phone as a hotspot. We’ve been convinced to upgrade to fibre now by your customer services not sure we should pay you more though

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @bt_uk we have no internet (Gfast) can you help get an engineer please

  • mike_hogan83 Mike (@mike_hogan83) reported

    @bt_uk I’m a broadband customer , how can I get a ps5 code. I’ve never been offered one even though I sign up to notification emails for BT

  • mike_hogan83 Mike (@mike_hogan83) reported

    @bt_uk very very poor I have not been offered a ps5 console code that is exclusive for BT broadband customers which I have been for numerous years now. I have even signed up with email to send me a code and updates. I’ve heard nothing from them. @PS5UKStock thanks for the notice

  • PatternThimble CraigB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪 (@PatternThimble) reported

    @bt_uk BT I don't have an issue with. Disappointing. But the whole street off but it takes just me to report it. @virginmedia they just lost me ever moving to them.