BT (British Telecom) outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Farnborough, Camberley, Bracknell, High Wycombe, Wokingham, Didcot, Maidenhead, Wallingford, and Fleet.

City	Problem Type	Report Time
Reading	Wi-fi	4 hours ago
Farnborough	Phone	1 day ago
Reading	Internet	2 days ago
Camberley	Internet	3 days ago
Reading	Phone	4 days ago
Reading	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Prattle (@Prattle16) reported 1 minute ago from Woodley, England

  @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

• 
  Jonathan Richards (@JR_1871) reported 5 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  karl matthews (@karlos437) reported 5 minutes ago from Marlow Bottom, England

  @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

• 
  Gary Byron (@GaryB1975) reported 9 minutes ago from Reading, England

  @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

• 
  Daniel Hill (@DanielDerek91) reported 14 minutes ago from Camberley, England

  @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 18 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  Rob Carr (@rgcarr1) reported 26 minutes ago from Woodley, England

  @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

• 
  Doughnut Doney (@DoughnutDoney) reported 27 minutes ago from Benson, England

  @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 28 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 29 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 33 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Parentsnet.in (@parentsnetindia) reported 38 minutes ago from Wokingham, England

  @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 40 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Ian East (@Easters86) reported 41 minutes ago from Didcot, England

  @bt_uk Is broadband down in OX11 postcode area?

• 
  Sharon Perry Art (@shaz_perry) reported 44 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Ian Arnell (@IanArnell) reported 45 minutes ago from Camberley, England

  @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

• 
  Gary (@Gary4W) reported 46 minutes ago from Wokingham, England

  I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

• 
  John Gubba (@JohnGubba) reported 47 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  mikef (@fiddler_mike) reported 49 minutes ago from Kingsclere, England

  @bt_uk is there a problem with the BT email service at the moment? Cheers

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 49 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Starkey (@brassbubs) reported 1 minute ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  DomJo (@DomusCaligari) reported 8 minutes ago

  @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

• 
  Mert (@mertisbrilliant) reported 11 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 14 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!

• 
  DBD (@DBDclothing) reported 15 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  welshshez (@welshshez81) reported 15 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

• 
  Gavin 277 (@gavin277) reported 16 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  paul_archer (@paul_archer) reported 16 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  mouse (@HooverMouse) reported 16 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.

• 
  Markie_mark (@markie_sumark) reported 17 minutes ago

  Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.