BT (British Telecom) outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Reading, High Wycombe, Crowthorne, Yateley, Didcot, Maidenhead, and Camberley.

City	Problem Type	Report Time
Bracknell	Wi-fi	3 days ago
Reading	Internet	4 days ago
High Wycombe	Internet	6 days ago
Reading	Phone	12 days ago
High Wycombe	E-mail	13 days ago
Reading	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  floralclaire (@floralclaire) reported 1 minute ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  Pinners (@pinners888) reported 4 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  Razvan Neacsu (@RNeacsu) reported 7 minutes ago from Didcot, England

  @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

• 
  Khurram Qayam (@kqbrain) reported 9 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  Henry Johnson (@HenryJ489) reported 9 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  Doughnut Doney (@DoughnutDoney) reported 10 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

• 
  Jonathan Richards (@JR_1871) reported 14 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  Rob Percy (@RobPercyPhoto) reported 26 minutes ago from High Wycombe, England

  @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 31 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 34 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  AS Lambert (@abisarah79) reported 34 minutes ago from Woodcote, England

  @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

• 
  Gary (@Gary4W) reported 38 minutes ago from Wokingham, England

  I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 38 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Daniel Hill (@DanielDerek91) reported 41 minutes ago from Camberley, England

  @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

• 
  John Tripp (@HartTrippy) reported 41 minutes ago from Yateley, England

  @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

• 
  Ian Arnell (@IanArnell) reported 42 minutes ago from Camberley, England

  @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

• 
  Lesley Cowcher (@lesleyannandra) reported 43 minutes ago from Woodley, England

  @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

• 
  John Gubba (@JohnGubba) reported 48 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  Gavin Jones (@_gavinjones) reported 56 minutes ago from High Wycombe, England

  @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 60 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apex Signs (@apex_signs1) reported 2 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Eaters (@eaters2009) reported 3 minutes ago

  @bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.

• 
  Bukhtiar shah (@imbukhtiar) reported 13 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 13 minutes ago

  @AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix

• 
  PS1984 (@Awaken1984) reported 16 minutes ago

  @bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.

• 
  rossdenholm (@rossdenholm980) reported 17 minutes ago

  @bt_uk yet again kicked out again ******* like this is getting silly now my hub is years old and probably needs upgrading why when I call I can never speak to someone in person ? Simply not good enough so disappointed in you lot have some shame

• 
  e-solutions (@esolutionsltd) reported 19 minutes ago

  @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

• 
  Nix's (@nickinoonoos) reported 22 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  TSLG13007 (@TSLG13007) reported 23 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

• 
  Apex Signs (@apex_signs1) reported 23 minutes ago

  @bt_uk @BTBusiness I need to speak to an agent about a billing issue asap, So you tell me to go to live chat……..nobody available????? So how can I deal with this issue ?? How do I get to actually talk to someone ? 🤬🤬🤬🤬🤬🤬🤬. So frustrating!!!