BT (British Telecom) outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Maidenhead, Bracknell, Crowthorne, Yateley, Didcot, and Camberley.

City	Problem Type	Report Time
High Wycombe	Phone	4 hours ago
Reading	Internet	3 days ago
Reading	Wi-fi	4 days ago
Reading	Internet	8 days ago
Maidenhead	Internet	8 days ago
Reading	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Torriera Xhaka Dormez-Vous (@aaronftitus) reported 2 minutes ago from Reading, England

  Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

• 
  Jonathan Richards (@JR_1871) reported 3 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  Gavin Jones (@_gavinjones) reported 4 minutes ago from High Wycombe, England

  @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

• 
  Henry Johnson (@HenryJ489) reported 4 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 9 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 9 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  Ian East (@Easters86) reported 11 minutes ago from Didcot, England

  @bt_uk Is broadband down in OX11 postcode area?

• 
  Gary (@Gary4W) reported 18 minutes ago from Wokingham, England

  I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

• 
  John Gubba (@JohnGubba) reported 22 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 25 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 33 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  Doughnut Doney (@DoughnutDoney) reported 34 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

• 
  . (@marc_bronson) reported 38 minutes ago from Tadley, England

  @bt_uk RG30 2UB phone and internet NOT WORKING.

• 
  floralclaire (@floralclaire) reported 39 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 40 minutes ago from Woodley, England

  @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

• 
  AS Lambert (@abisarah79) reported 42 minutes ago from Woodcote, England

  @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

• 
  Beth Willard (@BethcWillard) reported 46 minutes ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  Steve Lynes (@lynothehammer) reported 52 minutes ago from Sandhurst, England

  Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

• 
  Heather Caudle RN (@heathercaudle) reported 53 minutes ago from Camberley, England

  @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 59 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Davis (@GraemeDavis) reported 3 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  Lisa & Millie (@LisaHewitt67) reported 3 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  Ian Robson (@GFX2001) reported 3 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Dave Moore (@davedjm001) reported 5 minutes ago

  @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 6 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  Paul stagg (@Staggly) reported 7 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  Darren Mumby (@mumby83) reported 8 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  Kenta (@nemurikyosirou) reported 14 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  David Keight (@dkeight) reported 23 minutes ago

  @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

• 
  fuey (@hongkongfu3y) reported 23 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again