BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG30, RG5, RG2, RG7 and RG4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 11/28/2025 20:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Marlow, Camberley, Didcot, Maidenhead, Bracknell, Warfield, Henley on Thames and Farnborough.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomHigh Wycombe Internet
United KingdomMarlow E-mail
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk Because i have moved home and the visit i had for the 9th for an engineer was cancelled because i wanted to change the time from a morning visit to the afternoon. I have since had poor service and the mini hub is not allowing to watch a 5 minute video without disconnecting.

  • YorkRose73 Michelle 🦋 (@YorkRose73) reported

    @bt_uk My Mum's landline hasn't been working for nearly 3 weeks! She relies on this service as her mobile connectivity is poor. She was promised it would be fixed yesterday. But no word. Please help!!!

  • AparnaVerms Aparna Verms (@AparnaVerms) reported

    @bt_uk BT is the worst organisation when it comes to service either to customers or staffs. I left BT on 7th Dec 2020 and now it's been 70 days and I have'nt received my experience letter and settelment amount. I am chasing them since 25th Jan 2021 and they have not provided any update

  • kingstoby1 Toby King (@kingstoby1) reported

    @Diddy987 @EE @btsport Like I say. If you have the problem take it up with Sony. Not the company who has no power in the matter

  • jazTim32 JazTim (@jazTim32) reported

    @bt_uk @UswitchUK I joined a few months ago. No problems so far 👌

  • AparnaVerms Aparna Verms (@AparnaVerms) reported

    @bt_uk BT is the worst organisation when it comes to service either to customers or staffs. I left BT on 7th Dec 2020 and now it's been 70 days and I have' received my experience letter and settelment amout. I am chasing them since 25th Jan 2021 and they have not yet provided any update

  • cgiAlexis ⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫ (@cgiAlexis) reported

    @bt_uk Open Reach is a BT company BT gets given taxpayer money to roll out internet BT raises it's prices year-on-year This is why the private sector sucks, your company is a perfect cosm of why capitalism sucks

  • CeyCrofty Cey crofty (@CeyCrofty) reported

    @sadaplays @bt_uk Mega rip I remember you saying you had to find out why they where charging you twice smh awful customer treatment 🥴

  • Suzy_floozy21 Sue (@Suzy_floozy21) reported

    @bt_uk does anyone know who actually deals with complaints at BT and will sort an issue instead of endless broken promises

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk This is an issue with my mini hub which i am no longer using as my phone is much better. I took this picture this morning on my phone and my phone works fine when not connected to the mini hub.