BT (British Telecom) Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG30, RG31, RG10, RG5 and RG6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
Total Blackout (7%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Camberley, Reading, Didcot, Maidenhead, Bracknell, High Wycombe, Farnborough and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Didcot |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
-
Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
-
Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
-
John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
-
Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
-
Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
-
Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
-
vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
-
karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
-
Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
-
John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
-
Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Susan Elizabeth
(@Suenameis) reported
@MarcAllera @btsport So, get the minions to check your email box for my FORMAL COMPLAINT….and, would you like a copy of the response I get from OFCOM down the line?
-
Susan Elizabeth
(@Suenameis) reported
@MarcAllera @btsport It took me REPEATED phone calls and half an hour of my life (which I’ll never get back) in order to wangle a way around your pathetic automated systems to speak to someone to pay the small amount of money which you were threatening to refer to a credit collection agency.
-
Algar Goredema-Braid
(@AILAHT0909) reported
Hello, BT here. We're sorry for the problems you've had recently. They affected lots of customers in your area, but we've now found what went wrong and have fixed it. If your phone line was affected, it should be fine now…. Another false message just now from @bt_uk It’s day 18!
-
TurtleHead
(@BodyTaskforce) reported
@bt_uk Useless organisation. Shameful support and uncaring. I have now contacted the communications ombudsman as it’s 8 weeks.
-
eddy477
(@EdEddy477) reported
@bt_uk Appalled to discover my elderly parents, (under assessment for dementia) & customers of BT since 1980 are paying a whopping £85 a month for 30mb bbd and a tv subscription they did not know they had or ever watched. Tried complaints line got no where. Please Please can you help?
-
Andy Hails 👨💻
(@AndyHails) reported
@bt_uk Actually, this is still a problem. Joining a VPN doesn't provide me with internal DNS -> still can't connect to sites I could before.
-
Malcolm Horsley
(@MalcolmHorsley) reported
@BTCare trying to return kit before being charged. Need envelope. Return Kit option on My BT does not exist. Please help
-
Annabel Beeforth
(@AnnabelBeeforth) reported
@groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.
-
Charles C
(@charlescolbour1) reported
Hi @btsport as a former customer you appear to be making it impossible for me to sign up to the sports monthly pass by blocking my email/attempts to sign up online and nooone in your CS team knows who should support - help??
-
James Taylor
(@JamesATpost) reported
@Smartsheet @BTCare It's working now, it was an ISP issue, lots of other sites weren't working either. I think it was an AWS relating thing.