1. Home
  2. Companies
  3. BT (British Telecom)
  4. Reading
BT (British Telecom)

BT (British Telecom) outages and service status in Reading, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 3, 12:01 PM GMT+1.
  • 61% Internet (61%)
  • 18% Wi-fi (18%)
  • 12% E-mail (12%)
  • 6% Phone (6%)
  • 3% TV (3%)

The latest reports from users having issues in Reading come from postal codes RG1 , RG31 , RG4 , RG30 , RG10 , RG2 and RG7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Farnborough, Camberley, Bracknell, Wokingham, Didcot, Maidenhead, Wallingford, and Fleet.

CityProblem TypeReport Time
High Wycombe Wi-fi 1 day ago
Reading Wi-fi 2 days ago
Farnborough Phone 3 days ago
Reading Internet 4 days ago
Camberley Internet 5 days ago
Reading Phone 6 days ago

Nearby cities with recent reports

High Wycombe

1 recent signals

1 day ago
Farnborough

1 recent signals

3 days ago
Camberley

1 recent signals

5 days ago
Bracknell

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Cranstead
    John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • _gavinjones
    Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • alexandasmith
    Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • daxvondrac
    Darryl Still (@daxvondrac) reported from Wooburn, England

    @btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

  • FuzzEVisuals
    𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • _gavinjones
    Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • Sharonkuhl
    Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • JohnGubba
    John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

  • Prattle16
    Prattle (@Prattle16) reported from Woodley, England

    @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • JR_1871
    Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • karlos437
    karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • jwedwards1
    John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • chrisgreen
    Chris Green (@chrisgreen) reported from High Wycombe, England

    The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • rgcarr1
    Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WebbyJamesHere
    JamesWebb (@WebbyJamesHere) reported

    @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • gavin277
    Gavin 277 (@gavin277) reported

    @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk I have had possibly the worst internet from you over the past 4 years! I pay for 950mb and barely get 130mbps on a good day. Fobbed off every time I speak to customer service. Never again

  • vcotton21
    Vicki (@vcotton21) reported

    @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

  • daveRessex
    Dave R (@daveRessex) reported

    @bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?

  • petereplica
    pete replica (@petereplica) reported

    @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.