BT (British Telecom) Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Reading come from postal codes RG1, RG30, RG5, RG31, RG7, RG2, RG10 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Camberley, Didcot, Maidenhead, Bracknell, Warfield, Henley on Thames, Farnborough and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| High Wycombe |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
||
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@WhatJayDidNext) reported
@bt_uk Used pressure selling technique to persuade me I needed a new service. Cancelled by phone. Now told no option but to go ahead. Appalling way of doing business
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk @MarcAllera @HwatsonBT "So, BT made you think that they would always stay They said some things that they should never say Yeah, they broke mtheart like someone did to theirs And now they won't upgrade me for a second time"
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Friggin Legend
(@frigginlegend) reported
@bt_uk maybe take some advice from the @AppleSupport customer service who are brilliant and actually do their jobs and fix things!
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Camila Caiado
(@CamilaCSCaiado) reported
So looks like there is a problem with @bt_uk system and they never (re-)activated my broadband. Will they figure out how to do something as basic as activating a service? She is speaking to another team because Connections was no help to her. @MarcAllera @HwatsonBT
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Becky Pankhurst
(@BeckyPankhurst) reported
@bt_uk you are doubling my bill if I’m happy do nothing to switch wait for over an hour to phone us to cancel!!!!
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk I'm still on hold, your colleague is trying to find a solution but I feel her pain, no one seems to want to help her.
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk Hey @MarcAllera , can you help me get my broadband back? 14 days and counting without service after an upgrade from Halo 2 to 3 was supposed to kick in. Your team won't tell me what is going on either! Terrible customer service so far!
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Camila Caiado
(@CamilaCSCaiado) reported
@bt_uk @MarcAllera Hey @HwatsonBT , it surely can't be a technological marvel to move from one product to another that is supposedly unbreakable! Upgrade from Halo 2 to 3 gave me a speed upgrade of -47mbps. Does it really take 14 days to fix this? (If they even bother calling me)
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Kev F Comic Artist
(@KevFComicArtist) reported
Here we go again. 4th time lucky for @bt_uk to fit broadband (a month after the first supposed attempt on March 3rd)? Not looking good so far. Their system has us down for a “self install” We need a hoist to attach a cable to our house! How ‘self-install’ is that? Due 1pm
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MissLeanne
(@hassledHstylist) reported
@bt_uk absolutely DISGUSTED with the cancellation fee I was just given. After being a customer of yours for nearly 20years and explaining the only reason why I’m HAVING to cancel…. Shocked doesn’t even cover it!! 🤬