BT (British Telecom) Outage Report in Reading, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Reading come from postal codes RG1, RG30, RG5, RG31, RG7, RG2, RG10 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Camberley, Didcot, Maidenhead, Bracknell, Warfield, Henley on Thames, Farnborough and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| High Wycombe |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
||
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Ian East
(@Easters86) reported
from
Didcot, England
@bt_uk Is broadband down in OX11 postcode area?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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zoë loughran.
(@ZoeLoughran) reported
Anyone know the best way to get in touch with @bt_uk regarding a fallen line?My Granny, who’s 94 & solely relies on her phone, has been left without it now for a few days with no sign of any engineers coming to fix it. She’s becoming quite distressed over the whole thing. #bthelp
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Dan Worth
(@DanWorth) reported
Crazy there is no simple way to check any broadband issues in your area with @bt_uk unless you input your landline number. It’s not 1995.
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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Lauren Care
(@KrugeLauren) reported
@bt_uk Been without wifi since the 25th. Had an engineer out today to tell us the transmitters have gone and because we're switching away on the 5th December there is nothing you can do. a refund for 10 days without the proper service would be appropriate
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Nathaniel Mead
(@nathanielmead) reported
@bt_uk I was saying thanks for the quicker speed, my download speed has gone from 69Mbps to over 350Mbps, the upload speed is always poor - it's the same for WiFi and ethernet connection
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Dave Simpson
(@wassie7322) reported
@bt_uk shocking service. Engineer due yesterday morning to install internet phone....BT messaged to say he was just round the corner at 10am. Still no show. Wasted a days holiday, no calls, no show....time to change provider.
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NealR
(@Clear_Capture) reported
@bt_uk who can I contact at BT OpenReach to escalate my fttp issue? I've got a new build property, and I'm the only address that cannot request an fttp service. It's been 2 weeks already...
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Kay Dee
(@KayDee21673149) reported
@iamzarajays @bt_uk Mine too, bt website says no problem in my area which is bull cos my neighbours is down too
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Charicific Valley
(@Charicific_TCG) reported
@bt_uk went through the diagnostic bot and been advised my service is down until the 7th of December surely that’s not right I can’t access broadband or tv channels for a whole week?
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Teddy
(@Martin756901511) reported
@bt_uk If you look at the history over the last two weeks it’s poor performance from BT. I had BT in my old house for over 20 years with no problems.