BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Reading come from postal codes RG1, RG30, RG5, RG31, RG7, RG2, RG10 and RG4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 11/21/2025 16:00

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Camberley, Didcot, Maidenhead, Bracknell, Warfield, Henley on Thames, Farnborough and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Total Blackout
United KingdomHigh Wycombe Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richbelton_rich Rich Belton (@richbelton_rich) reported

    When will @btsport get @CliveTyldesley to front the Champions League. Its never been the same without him. Also @SkySportsPL get shot of Martin Tyler he makes a football match painful to watch with his monotone drawl. #bringbackclive

  • afcMercia AFC Mercia Women (@afcMercia) reported

    @neo2daz @EnglandFootball @bt_uk Looks like it's in addition to? Not a bad idea for new coaches.

  • sar0dev Sarah Devlin (@sar0dev) reported

    @bt_uk how do I report a fault when line is down?

  • Ollie26286199 Ollie (@Ollie26286199) reported

    @bt_uk Well no, this is the speed you've offered us for years and quite frankly it's criminal that you're charging us £43 for it. AirBand are offering us 250mbps down and 50mbps up, given that OfCom set the minimum service requirement to 10mbps down and 1mbps last year, this isn't good.

  • TonyCraig2017 Tony Craig (@TonyCraig2017) reported

    @bt_uk any reason why my wifi is down? Problem with the area?

  • ViperSnake57 ViperSnake57 (@ViperSnake57) reported

    @_shayvez_ @bt_uk Damn shame, I was in the middle of some DbD :')

  • Philippa2017 Philippa Robbins (@Philippa2017) reported

    @bt_uk We are now receiving warnings to return a Hybrid Connect and wifi disc which was given as compensation after a repeat of the first failure of an engineer to visit. And still no nearer to getting our service upgraded. 2/2

  • 07121322ed Ed Douglas (@07121322ed) reported

    @bt_uk I don't know the landline - I'm renting a shared house. I could give you the address and the landlord name and thats about it. Is this a normal outage? What about the area is everything fine?

  • Richard15988832 Richard Brown (@Richard15988832) reported

    @btbusinesscare Sorry how does that work? I need a DM to get this sorted. We’ve lost BT Sports for our first night of opening. I’ve struggle as a BT business customer to get any support whatsoever. What exactly are we paying for? To be honest I’m disgusted !!

  • leonthemod Leon White (@leonthemod) reported

    Any chance of you sorting my broadband out anytime soon @bt_uk only had to put up with it running crap for about 10 weeks now. Then you arrange for a engineer to come out twice and they fail to show up both times!! #rubbish