BT (British Telecom) Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (62%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Didcot, Maidenhead, Bracknell, Yateley, Camberley, High Wycombe, and Farnborough.

City	Problem Type	Report Time
Reading	Wi-fi	1 day ago
Reading	Internet	4 days ago
Didcot	Internet	6 days ago
Maidenhead	Wi-fi	6 days ago
Bracknell	Wi-fi	7 days ago
Yateley	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Doughnut Doney (@DoughnutDoney) reported 8 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

• 
  James Parker (@PF_BootCamp) reported 9 minutes ago from Reading, England

  @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

• 
  Alex Smith 🦊 (@alexandasmith) reported 9 minutes ago from Farnborough, England

  Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

• 
  (Potts) ATFC (@richardpotty) reported 13 minutes ago from Farnborough, England

  Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

• 
  Henry Johnson (@HenryJ489) reported 14 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  David Bruton (@OutdoorDaveGB) reported 15 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

• 
  Ian Arnell (@IanArnell) reported 16 minutes ago from Camberley, England

  @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

• 
  Gavin Jones (@_gavinjones) reported 18 minutes ago from High Wycombe, England

  @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

• 
  Henley-on-Thames (@HenleyPhotos) reported 30 minutes ago from Henley-on-Thames, England

  @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

• 
  Doughnut Doney (@DoughnutDoney) reported 31 minutes ago from Benson, England

  @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

• 
  karl matthews (@karlos437) reported 32 minutes ago from Marlow Bottom, England

  @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 40 minutes ago from Wokingham, England

  100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 40 minutes ago from Hook, England

  @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

• 
  Paul Hunsdon (@Hunsy1969) reported 41 minutes ago from Wokingham, England

  @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

• 
  Gavin Jones (@_gavinjones) reported 41 minutes ago from High Wycombe, England

  @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

• 
  John Gubba (@JohnGubba) reported 43 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  Parentsnet.in (@parentsnetindia) reported 50 minutes ago from Wokingham, England

  @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

• 
  Steve Lynes (@lynothehammer) reported 51 minutes ago from Sandhurst, England

  Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

• 
  Daniel Hill (@DanielDerek91) reported 53 minutes ago from Camberley, England

  @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

• 
  Daniel Edwards (@EddieEdwards16) reported 60 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Giles Shaxted (@gilesshaxted) reported 3 minutes ago

  @bt_uk Actually no I don't. But that was a great assumption. I'm just asking why I can't have my old phone line working as it works and the new digital voice is reliant on power being turned on. How do I make an emergency call when the power is out?

• 
  Giles Shaxted (@gilesshaxted) reported 4 minutes ago

  @bt_uk Yes. My phone doesn't work when there is no power. Will BT refund me for down time due to the power companies outages? Or can I have a reliable copper line phone back please?

• 
  Akif (@Ak1fK) reported 5 minutes ago

  @bt_uk Oh sorry I just saw this now. I called up the BT helpline in the end and they’re chasing things up and will have an update on the 22nd - 4 weeks after the original activation date. I guess better late than never?

• 
  Christopher Rowe (@KernowChris) reported 5 minutes ago

  @bt_uk This seems wrong, Why am I forced to pay for a discontinued service? Surely there should be a pro rata refund for the period the service was withdrawn. (Or is this another for the exec office team to resolve)

• 
  Giles Shaxted (@gilesshaxted) reported 6 minutes ago

  @bt_uk a customer service rep told me that I could not opt out of digital voice. So I have it. As I have a copper line can I not have both? I live rurally and a power cut means I have zero comms now.

• 
  Giles Shaxted (@gilesshaxted) reported 8 minutes ago

  @bt_uk I may have a mobile phone that doesn't mean I have signal where I live. Besides the point. I don't pay for a landline just to use my mobile phone. I just want to know. Can I have my phone line working instead of digital voice which doesn't work.

• 
  Chris (@ChrisMcGrory3) reported 9 minutes ago

  @antonwiltshire @bt_uk This is why my whole family moved from @bt_uk service is disgusting, staff don’t care, customer service act like you’re stupid…. Make the move now bud

• 
  Holly (@hollynett) reported 10 minutes ago

  @bt_uk Having the dreaded PURPLE FLASHING LIGHTS and all cables are fine. Was working when I left the house, came back to find the flashing. Help! We watch TV via the Internet and had our hearts set on watching the football. Please advise!

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 12 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Crem Recruitment (@CremRecruitment) reported 17 minutes ago

  🚨 Now we come to the award for The Worst Company in the World 🚨 And the winner for the 17th year in a row… @BTBusiness 🏆 @btbusinesscare 🏆 Congratulations for another year of complete and utter ineptitude 👏🏻👏🏻👏🏻 #Congratulations