BT (British Telecom) outages and service status in Reading, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 10, 6:42 AM GMT+1.
- Internet (73%)
- Phone (18%)
- Total Blackout (9%)
The latest reports from users having issues in Reading come from postal codes RG7 , RG31 and RG6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Farnborough, Maidenhead, Warfield, Henley on Thames, Camberley, Didcot, Bracknell, High Wycombe, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 10 days ago |
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Internet | 12 days ago |
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Total Blackout | 12 days ago |
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Internet | 12 days ago |
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Phone | 13 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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Jonathan Richards (@JR_1871) reported from Reading, EnglandJust lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Gary (@Gary4W) reported from Wokingham, EnglandI hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Highlowmilo (@Highlowmilo1) reported from Reading, England@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Tom Maskell (@tommaskell) reported from Marlow Bottom, EnglandTerrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.
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vicky clarke (@vickyclarke76) reported from Mortimer Common, England@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Bren (@bft9) reported from Reading, England@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Gavin Jones (@_gavinjones) reported from High Wycombe, England@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Gary Byron (@GaryB1975) reported from Reading, England@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport
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John Edwards (@jwedwards1) reported from Marlow Bottom, England@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Daniel Hill (@DanielDerek91) reported from Camberley, England@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Hailstone (not Alan) (@allhailtwit) reported@bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH
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nicolas mcmillan (@herbie963) reported@bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.
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Sir Rob the skiving. #LBFB (@scruffiness) reported@BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!
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Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working
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John (@palacejohn) reported@bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?
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Simon Mitchell (@SimonMitch1956) reported@bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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Titch (@XxTitch92xX) reported@BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.
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Nathan (@nathanrob__) reported@bt_uk I would like to make a complaint regarding a visit by OpenReach today regarding the free full fibre upgrade? I cannot locate a email or get any luck with the chat bot. Please can I have some assistance 😌
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Zoe Roberts (@thesewingcroft) reported@bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities