BT (British Telecom) Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG5, RG31, RG30, RG1, RG10, RG7, RG2 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Yateley, Didcot, Camberley, Reading, Maidenhead, Bracknell, High Wycombe and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley |
Internet | |
| Didcot |
Internet | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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J-Bae
(@JakeBatey) reported
@bt_uk what are you guys actually doing? My internets been out for hours yet my mate also with BT hasn't had any issues? He lives 10 minutes down the road in the same town?
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‘Ding ****
(@Dark_TQ_Light) reported
@Lisawoody30 @bt_uk Call back, raise a complaint, tell them you will swap to Virgin and suddenly they’ll do everything they can to keep you and will at the Beth least not charge you to cancel the sport.
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Loulouworkshop
(@loulouworkshop) reported
@bt_uk You tell your customers to check the website for info, but one failure now has THREE projected fix times. When is the broadband going to be back in Kent please? (One answer, not three). #shitservice
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J-Bae
(@JakeBatey) reported
@bt_uk what's going on, Internets been fine all day, half time during the footie and I've got purple lights on my hub, not even on the same floor as the box, changed all the cables and still not working you having issues on your end?
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Gerry OSullivan
(@GerryOSulliva19) reported
@bt_uk Once again BT Customer Service covering themselves in glory!! BT Customer Services are to customer service what Genghis Khan was to mercy!! Ignored again and nothing done 👏👏 well done all!!
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Gerry OSullivan
(@GerryOSulliva19) reported
@bt_uk How poor a service is this? It’s a phone call! How badly organised an organisation are you that you can’t even make PHONE CALL at the time YOU say your going too? What a bin fire of a company you are!
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Gerry OSullivan
(@GerryOSulliva19) reported
@bt_uk 2/ or give any indication of where the connection of their order is,or wether they feel my complaint is justified.... anyone at BT like to foist an opinion.... anyone at all??
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Scott Morrison
(@ScottMorrison96) reported
@DanMcC1990 Alex Rae on @btsport though 🙃 both awful
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twoperscent
(@twoperscent) reported
@btsport your online streams have been lagging for weeks now. Can you fix this please? #btsport
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Martin White
(@martinwwhite72) reported
@MarkWallaceGlos @bt_uk There’s a strike which has muddied the waters. I don’t mind the strike but I do object to paying for non-service.