BT (British Telecom) Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG30, RG5, RG1, RG10, RG31, RG7, RG2 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Didcot, Camberley, Bracknell, High Wycombe and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Didcot |
Internet | |
| Reading |
Community Discussion
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BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marina Yates
(@Mary00oa) reported
3rd engineer claimed he DID came today in the property and was threatened by my dog . He actually reported me . I topped up £10 my other giffgaff number so to allow @WeAreOpenreach employee call me while you’re am on the phone with @bt_uk agent. Today s test show network fault
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Chris Williams
(@ChrisWill2631) reported
@bt_uk I’m actually so fed up of your shocking service ! You ask me to DM to discuss and then just fob me off with non answers. This is over 10 weeks of incompetence and various members of staff lying constantly
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George Archibald new⚒
(@TailorWellers) reported
@bt_uk is there works going on in B23 you haven't warned us about? 3 Kelly vans outside and my WiFI has just gone down mid-video call with a potential client. Still not back on. Some info on the service I pay you for would be lovely.
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Chris Williams
(@ChrisWill2631) reported
@bt_uk by the way we signed up on 14 January yet you just keep making excuses and staff pretending they have tried to phone. You are an absolute joke and painfully incompetent,6 times you have cancelled something by mistake or wrongly said problem is resolved @Ofcom @BBCWatchdog
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Gary Moss
(@Mossy55018) reported
@bt_uk Once again truly awful service - Charging me £62 per month for broadband when new customers can have it way cheaper. Charging me for cloud -didn't know i had it or being charged for it - been holding for 45 mins while someone trys to remove it. This is robbery !
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CONSTANCE THE HORMONE MONSTRESS 💕🫦😈
(@C0CO_LISSA) reported
Wi-Fi was off the whole of yesterday and today it’s superrrrr slow. @bt_uk wtf is going on ?! What am I paying for kmttt 😒😒
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Scott Parker
(@scottpieparker) reported
@bt_uk Complaint has been closed although it hasn’t been resolved. Agent mis-sold broadband—said I wouldn’t be subject to CPI this year due to Mar installation date. Told to go in store to open another? Farcical. Can somebody reach out and solve this with me once and for all?
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MadKraut 🦒🐧
(@EvLenz) reported
@bt_uk Right... A lady from @BT_Openreach knocked my door about half an hour ago, wanted to look at my socket. Said she needed to check the signal and would be back in about 20 minutes. I now have a socket for broadband/landline hanging off my wall and no sign of her coming back.
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Adam Baker
(@CoolPasty) reported
@bt_uk moving your speed test to app only is ridiculous. I am a pc user mainly and want to test my connection on pc. Your advice also used to say use a wired connection as it eliminates potential problems with wifi. I don’t get your logic.
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NP Haris
(@aicodingharis) reported
@bt_uk Can you please ask your customer support head to call BT Business support and book a socket shift as a customer? I feel that mostly he will resign by himself.