BT (British Telecom) Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG7, RG30, RG2, RG6 and RG5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Bracknell, Maidenhead, Wokingham, Didcot, Farnborough and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| Reading |
Internet | |
| Bracknell |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Bracknell |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Ian East
(@Easters86) reported
from
Didcot, England
@bt_uk Is broadband down in OX11 postcode area?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Blevins
(@alistairblevins) reported
@bt_uk hi there, I'm currently overseas and my wife is dealing with you trying to fix a broken telephone line (cut cable). I need to add her contact telephone number to our account so that you call her instead of me to agree a time for the engineers to attend. How can I do this?
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Euan Cockburn
(@cormac250) reported
@bt_uk what is the contact info to talk to someone about internet being out? I WFH and this is day two of issues.
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk After so long of trying politely to decline and simply opt for the landline-only package they already had, the old person will eventually capitulate either out of not wanting to be rude, or having successfully been coerced into believing they really DO need this...
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andy
(@andyrawnsley) reported
The joys of switching to @bt_uk internet never have a connection pile of 💩💩
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Kelly Preedy 💫
(@kellypreedy) reported
@Suzybarnes @bt_uk Thank you so much 🙏🏻 - the BT business broadband is being installed on Friday so let’s hope that sorts all these issues out... 🤞🏻🤞🏻if not then I might be round next week.
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James Grout
(@jamescgrout) reported
@OpenreachHelp New customer, been without internet for 1 month. On my 3rd engineer visit today who failed to show. BT can't book another appointment until Thursday, why is this? @bt_uk
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot I have worked for @bt_uk in their billing department in the past - inbound telephone customer service. You are absolutely correct, it IS strategy. This doesn't relate to the bereavement process, but it's still relevant re mob like strategy.
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk Buying. By this point the cooling off period has already expired. Customer service agents at BT have a system called Albert. You click through it and it tells you exactly what to do depending on the customer's problem. For the 'change my package' section on Albert,
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Rich Allen
(@RichfromSheff) reported
@rantasaurusbex @HelpSheffield @bt_uk Ring tech support up, I know from painful experience that they're worse than useless in the majority of cases, but still give them a call.
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Si Hayton
(@halfblindboy) reported
@bt_uk who do I get in contact with when I wish to make a complaint about your company? I’ve had a fault for two months now and despite complaining to you I’m still no closer to getting it fixed