BT (British Telecom) Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Reading come from postal codes RG5, RG1, RG10, RG7, RG31, RG30, RG2 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Didcot, Camberley, Reading, Maidenhead, High Wycombe and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Wi-fi | |
| Yateley |
Internet | |
| Didcot |
Internet | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Ian East
(@Easters86) reported
from
Didcot, England
@bt_uk Is broadband down in OX11 postcode area?
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Kearns
(@DarrenK43538918) reported
@virginmedia Awful I'm leaving for @bt_uk
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alickie
(@alickie66) reported
@PawelNotts @bt_uk @19904L I can't even get them to install it never mind sustain it. Lies, promises and no action
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(@xrxvxb__) reported
@bt_uk hi there’s no internet in the barkingside area - when will you fix it????
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Caw04
(@caw04) reported
@bt_uk We are gonna try phoning tomorrow to try and figure out why we pay over 100 a month for rubbish speeds when in 2018 we was paying less for a better service from yourselves. I think you have been rinsing us dry for no reason. Ofcom might have to have a look.
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alickie
(@alickie66) reported
@BradNelson_94 @bt_uk Try months after decades of loyal custom. Truly shocking service
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Vicky Michaels
(@VickyMichaels9) reported
@bt_uk disgraceful. I have just learnt that the landline service is not going to be fixed for my Mums phone until 14th April. I was told on 2nd April it would be 48 hours. She is vulnerable (75 years old and with dementia), doesn’t use a mobile, never has.
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Dan
(@Danjay114) reported
@alickie66 @bt_uk My brothers got it an never had any problems! I just need any type of fibre! my pals are getting 3 latency in call of duty online I’m sitting on 40ping with virgin, constant disconnects
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Simon Kirby
(@simonkirby86) reported
@bt_uk disappointed but not at all surprised with your customer service about a mobile issue that was all of your making. Couldn’t be bothered to deal with me so you hung up. I’d be angry but it’s not the first time (and knowing BT, it won’t be the last)
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alickie
(@alickie66) reported
@Danjay114 @bt_uk I'm an existing BT customer over decades. Ordered fibre upgrade 23 Jan. Told then typically 5 days for installation/ certainly within month. All this time later, weeks of frustrations,wasted time waiting in for workers that don't turn up, made to feel like a liar by their 1/2
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Gregg Hickman
(@zachary_garber) reported
@BridgnorthWolf @SkyUK @bt_uk My expectation of good customer service is big & Sky don’t give a **** & it gets worse the longer you stay with them. If I thought it would get even worse, I would’ve cancelled. They did nothing about reducing broadband speeds. They are already higher with our new provider.