BT (British Telecom) Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG31, RG30, RG5 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Wokingham, Didcot, Bracknell, Farnborough, Maidenhead, Marlow and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Internet | |
| Wokingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SCALA MADE IT
(@Scala100million) reported
@ThatboyTierney @BTSportBoxing @btsport Don’t ever compare boxing to MMA ... Boxing is ART , MMA is basically a brawl .. I hate it when a guy sniffs the ******* throughout the whole fight ( grappling)
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MIKE PANIC
(@madebypanic) reported
Sorted now, but your disconnection team member was extremely rude and kept interrupting me mid sentence, simply trying to tell me all the reasons I was wrong to leave. If anything, this simply put the nail in the coffin to when we have decided to go to @bt_uk instead.
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Andrew Nicholson
(@Andy_nic4490) reported
@bt_uk Ok you guys are really annoying me. That is the product but nowhere in the guide does it explain this issue. It is an issue with the app, not the camera, hence why I need to speak to someone. Why is it so difficult to speak to someone? This is ridiculous
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Shaun Turner
(@turners121) reported
@Lilywhite_Rose @EmiratesFACup @btsport Arsenal, just to kick a dog whilst it’s down
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spamfish
(@Spamfish) reported
Anyone in Brighton and/or on BT Internet having issues with dropping signal every hour or so? @bt_uk
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Ben Murphy
(@BenMurphyF35) reported
@bt_uk Need a bit of help, my router has been disconnecting all the devices from the router sometimes a few times a day and all I get is help from someone at BT who's just reading from a script, can someone actually help solve this?
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Catrin Haf
(@catrinwhitt) reported
@btbusinesscare despicable treatment of your customers, hours and hours wasted on the phone, and still no closer to resolving the issue
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Gymsim
(@GymSim) reported
.@bt_uk received a text at 8.01am to rebook my appointment for upgrade service in next 24hours otherwise my order would be cancelled. Got another text at 9.46am saying it had been cancelled. Tried to call, can't get through.Tried live chat, not available.Great customer service👎
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Gwendolyn Muleya
(@GwendolynMuleya) reported
@bt_uk Got it sorted today. Had a lovely lady called Aimee call me. She made up for the crap advisors I spoke to.
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Adam
(@Adamjw1980) reported
@Cable_J @bt_uk I got my deadlock letter from BT earlier - it’s no wonder we couldn’t agree a resolution their letter o it’s 90% of my complaints