BT (British Telecom) Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG7, RG30, RG2, RG6 and RG5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Bracknell, Maidenhead, Wokingham, Didcot, Farnborough and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
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| High Wycombe |
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| Reading |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Ian Reynolds
(@pumps1000) reported
from
Reading, England
@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bean Zoomy 🎶
(@BeanZoomy) reported
This screenshot was taken when I visited someone’s home and without their knowledge. I was also able to see their unlisted phone number. Who is also doing that to me in *my* home… or sitting in their car? There is a simple fix. Provide a login page for the router. Easy! @bt_uk
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Nicola Marlow
(@NSparlow) reported
@bt_uk My grandmother who lives alone is without a telephone line: she’s been ‘migrated’ to a digital service we didn’t ask for and we don’t want. She depends on telecare assistance in case of falls and this will not function now because there is no telephone line. (1/2)
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Tadpole Sun
(@TadpoleSun) reported
@englandcricket Can someone tell BTSport/Windies Cricket that the scorecard for WI Women has been covering the screen since the drinks break? …or is the video frozen but the commentary ploughing on? #btsportcricket Worst live stream ever!
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John Samuel
(@JSamuelatPlay) reported
from
Fair Oak, England
@bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.
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Clare Wilkins
(@ClareMWilkins) reported
Yellow card to @bt_uk for no show of promised mini hub meant to arrive in advance of tomorrow day 22 of no service when @OpenreachHelp skilled exchange engineers are apparently booked to fix our problem. Does any of this ever work?
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Vince Richards
(@Vince0007) reported
@bt_uk Dear BT customer support I have been holding 1hr 45 min Third attempt!! you say your busy. SO I AM I !!! I want to cancel my service but you never answer the number you advised to call. Terrible service decided to leave BT as moving home my name Vince Richards number01243823569
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Bean Zoomy 🎶
(@BeanZoomy) reported
☝🏼☝🏼 Still no change for such a terrible security breach @bt_uk #broadband Do you what to know if someone’s home? Are you stalking someone? Easy - Check their router to see if their device is connected. Had I known about this lack of privacy, I would not have switched to BT
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Nathan Kleyn
(@nathankleyn) reported
@bt_uk I've tried to call to cancel my broadband contract but your customer service line just says there's a problem and they can't connect me. Given that cancellation is time-sensitive, and BT doesn't seem to offer any other way to do this, what options do I have?
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Gemma Knight
(@Blondie_Gem) reported
@bt_uk are there issues going on in Didcot today? Internet is down for both us and next door, I WFH and we can't get hold of you via phone.
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Jane Golby
(@weymouthwoman) reported
BT_uk So after all the problems BT created yesterday by repeating a mistake they’d already made, today they’re not taking calls!