BT (British Telecom) Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG7, RG6, RG2 and RG30.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Bracknell, Maidenhead, Wokingham, Didcot, Farnborough and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| High Wycombe |
Wi-fi | |
| Reading |
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| High Wycombe |
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| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare Whats the 'quickest' way to help ME? Its day 94 (like, over 3 months, or, a quarter of a year!) of Openreach still not completing my simple FTTP installation-Is there a relationship manager? Is there a relationship? 🤡Case Reference: IMP-107511522 escalation C39397869
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Steve
(@Retro_uk) reported
@bt_uk But that section won't load on your website. In fact the mobile section for products under "My BT" won't load either, with the same error message and that has been like that for days now? Anyway, yeah need to cancel please :)
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Diane Messias
(@NiceEtoile) reported
@btbusinesscare What a waste of time. 'Customer Care' person just disconnected - he texted two PINS which he said were 'wrong', and I didn't receive an email with another from him. Then told me he'd have to disconnect, and left a message (I have a screenshot) which advised me to try BT Chat.
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Keith Glover
(@kaglover_keith) reported
@NCFC_CJ @England @bt_uk Missed the point really….why change something that isn’t broken or necessary 🙈
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Andrew
(@Aflanagan1991) reported
@BTCare I’ve had no WiFi since last Tuesday night and you told me I’d have an engineer appointment to fix it today between 8-10. Now you’ve called to reschedule the appointment for Wednesday afternoon. Unacceptable. £60 a month for for the most temperamental service
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Su..🌈 just me on my rainbow.
(@taffgall) reported
@jane_2504 @bt_uk Not on, bad practice too, lazy and sloppy. I'd be out there doing my Victor Melgrew act.!
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Charlie Goodall
(@goodall_charlie) reported
@bt_uk Received new router to replace suspected faulty router - this one doesn’t work at all so had to refit old router - my wife is trying to work from home & says broadband really bad this am. Have tried to call but told to call back later.
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Lynsey Groves
(@Lynzgroves) reported
@bt_uk is there currently a problem with @btinternet.com? Can’t send\receive emails on iphone\ipad?@rbull673 #changedpassword #deletedandreinstalled
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Amit Kamlani
(@AmitKamlani) reported
@bt_uk Hi. I’ve been tracking my order (after a whole week of delay). It has still not been dispatched despite being promised it would arrive by Tuesday and what’s worse is the agent I contacted last week has now changed the delivery address! Can somebody please help me out here?
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Kieran Steers
(@SteersKieran) reported
@bt_uk Am having to use my phone data, which is bad enough as it is, to even be able think about replying because the service is that bad. And it was literally fine 2hrs ago, now its just completely gone, I literally cannot do anything