BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG7, RG5, RG1, RG30, RG10, RG31, RG4 and RG6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 03/10/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Camberley, Didcot, Maidenhead, Bracknell, High Wycombe, Farnborough and Wokingham.

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City Problem Type Report Time
United KingdomReading E-mail
United KingdomReading Wi-fi
United KingdomCamberley Internet
United KingdomReading Wi-fi
United KingdomReading Wi-fi
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimnewport Cllr James Newport 💙🔶 (@jimnewport) reported

    @bt_uk is there a BB outage in the W11 area please?

  • AndersMusic78 Andrew Mcintyre (@AndersMusic78) reported

    @bt_uk I have purple flashing lights, tried all troubleshooting, still no change. Can you please help

  • Chrisjameson9 Chris Jameson (@Chrisjameson9) reported

    @bt_uk Hi Claire, if BT consider charging a customer of many years a charge of £239 to cancel one aspect of their service when they, are like millions of others struggling to pay bills, some sort of 'deal' then I don't think there's much point wasting anymore energy or time.

  • Maverick_mavo maverick (@Maverick_mavo) reported

    WTF @btsport adverts in the live play

  • beni_branch Benita Branch (@beni_branch) reported

    @bt_uk Yes I have been checking, unfortunately the fix date keeps getting pushed back.

  • Nick_Batts Nick (@Nick_Batts) reported

    @bt_uk @WeAreOpenreach customer service is absolutely shocking. My 80 year old father has been without a line for a month now since moving. All he keeps getting told every two days is the issue is being escalated. How high does something have to be escalated to be resolved?? 🤬🤬

  • antellim David Ellson (@antellim) reported

    @bt_uk Yes I've been through those help pages but nowhere does it help when correct username and passwords fail, I reset the MyBT password and the new password is not accepted.

  • Charlie9609 Charlie (@Charlie9609) reported

    @btsport why is it sooo hard to make a BT account to buy a monthly pass? I’ve had to change password 3 times and still not working . Fix your ****

  • antellim David Ellson (@antellim) reported

    @bt_uk So if it's a device issue then why is it only affecting my BT logins?

  • Hill_House Sarenka and Ed 💙 (@Hill_House) reported

    @bt_uk struggling to find your “award winning customer service” so far only experienced broken promises, false statements and lack of progress, we are now 15 days without service and with no end in sight….