BT (British Telecom) service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Didcot, Maidenhead, Bracknell, Yateley, Camberley, High Wycombe, and Farnborough.

City	Problem Type	Report Time
Reading	Wi-fi	2 days ago
Reading	Internet	5 days ago
Didcot	Internet	7 days ago
Maidenhead	Wi-fi	7 days ago
Bracknell	Wi-fi	7 days ago
Yateley	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Rob Percy (@RobPercyPhoto) reported 2 minutes ago from High Wycombe, England

  @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

• 
  Ian Arnell (@IanArnell) reported 4 minutes ago from Camberley, England

  @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 5 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 9 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  John Gubba (@JohnGubba) reported 17 minutes ago from Marlow Bottom, England

  @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 17 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Daniel Edwards (@EddieEdwards16) reported 18 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Ian East (@Easters86) reported 30 minutes ago from Didcot, England

  @bt_uk Is broadband down in OX11 postcode area?

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 35 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  Doughnut Doney (@DoughnutDoney) reported 35 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 37 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  Andy West (@Westofcenter) reported 39 minutes ago from Lower Shiplake, England

  .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

• 
  karl matthews (@karlos437) reported 41 minutes ago from Marlow Bottom, England

  Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

• 
  John Tripp (@HartTrippy) reported 43 minutes ago from Yateley, England

  @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

• 
  John Gubba (@JohnGubba) reported 44 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 49 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  Murray Heslin (@Muzzhar) reported 50 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  mikef (@fiddler_mike) reported 51 minutes ago from Kingsclere, England

  @bt_uk is there a problem with the BT email service at the moment? Cheers

• 
  vicky clarke (@vickyclarke76) reported 53 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 56 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Capstick (@CarmarkMC) reported 8 minutes ago

  @bt_uk you fail me yet again with a simple house move that you can’t do right!! Customer service none existent, passed from pillar to post, incompetent staff offering something they can’t - the list goes on. Angry is an understatement 🤬🤬

• 
  Scarlett Conti (@littlet363) reported 8 minutes ago

  @bt_uk I’m in absolute bits. I’ve had terrible service from you, lies and the actual product is awful. I was missold. Was waiting for all my equipment which took me out of the ‘cooling off’ period by 1 WEEK! And I’m told I can’t cancel even though what you’re offering 1/2

• 
  Mel (@MelanieQuinn1) reported 11 minutes ago

  @bt_uk Day 2 of my 4hour outage! Don’t tell me it was on while I slept and broke again this morning #StillNotHelpful

• 
  The Scicillian (@mcmagnet7) reported 15 minutes ago

  @btbusinesscare been without a phoneline for 3 days now and no 1 seems to be able to tell me why or rectify it on the 458975 times that I've called. No phones means less orders, which means less cash. I'm losing money. Absolutely disgusting way to treat long standing customers

• 
  Lara Pawson (@larapawson) reported 16 minutes ago

  3/ Do you think it's OK to leave a couple in their 80s with multiple health problems without a means to call emergency services or their family? @MarcAllera Ripping out their @bt_uk copper line has caused no end of stress, anxiety and huge difficulty for my parents. Why did you?

• 
  Rick Scobey (@RickScobey) reported 17 minutes ago

  Guardian @BusinessDesk - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house

• 
  Scarlett Conti (@littlet363) reported 19 minutes ago

  @bt_uk I thought I had 30 days for the TV service. I want to cancel the TV but keep broadband. What I was promised is not what I got. I’m told I’ve got to pay £300 to get out of my contract. I work for a council… recently just gotten over a huge mental breakdown and illness 2/3

• 
  NPN (@bc108) reported 20 minutes ago

  @bt_uk Hi BT, your website says no problems in my area, despite Openreach doing emergency work and 4000 homes having no broadband or phones for 2 days

• 
  kirsty dunlop (@dunlop_kirsty) reported 21 minutes ago

  @bt_uk Having a laugh? Still trying to resolve my issues!!! The worst service I’ve received.

• 
  Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported 27 minutes ago

  @bt_uk idea of customer service is to increase prices without notice and deal with complaints like an irritation. Time to move my broadband to @skytv