BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG5, RG10, RG2, RG4, RG30 and RG31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 11/18/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Maidenhead, Bracknell, Warfield, Henley on Thames, Camberley, Farnborough, Marlow and Didcot.

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City Problem Type Report Time
United KingdomHigh Wycombe Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyLouBakes Amy Lou (@AmyLouBakes) reported

    @Techrelate @dragonjones @bt_uk Good practical advice from the lovely Peter 👍 what I would add is how important it is to have password policies that will lock systems after sustained login errors. This will help prevent against #bruteforce attacks. 💙#staysafeonline

  • dav3ma1kin Dave Malkin (@dav3ma1kin) reported

    @bt_uk I have an issue with the hybrid connect box showing red solid bars (no sim, when there is one in) both live chat and telephone are not listening to the issue. Please help

  • 184219 No confirmed name (@184219) reported

    @TheDogFix @bt_uk find the call in your phone and send them the screenshot showing date and how long you spoke for. Had a similar incident with the insurance company claiming they hadn't said something.

  • kien1974 Kien Tan (@kien1974) reported

    @AlanIvinghoe @BritishTelecom @bt_uk They seem to be replying to queries about specific problems, so maybe try that?

  • terrmurp Terry (@terrmurp) reported

    Anyone thinking of @bt_uk broadband / hybrid connect, don’t bother. Equipment came but wouldn’t connect. Despite 2 hours on phone and 6 ‘experts’ later, no one had a clue what to do. So contract cancelled before it even started. Back to @VodafoneUK where I’ve had no problems

  • Tinkers24 Sam tincknell (@Tinkers24) reported

    @bt_uk I believe they closed our complaint so I shouldn’t imagine so. We work from home so it’s becoming a big problem

  • OneRandomDolly OneRandomDolly (@OneRandomDolly) reported

    So sorry for the lack of streams guys .. issues with @bt_uk are constant and I cant maintain a connection for longer than a couple of minutes.

  • AlanIvinghoe Alan Jackson (@AlanIvinghoe) reported

    Hi @bt_uk. Please would you let me have your customer services' email address? I can't find it on your website.

  • PrimaryMike K.Jun.uba.Jr💙 (@PrimaryMike) reported

    @bt_uk hello, appreciate things must be tough but I have had issues since last year and my complaint is just not being looked at (closed once with no response and then reopened in January). Meanwhile only the phone is working as expected I.e. tv and broadband not working

  • callanryan_ Cal (@callanryan_) reported

    @bt_uk Hi BT, the last 2 times I’ve called through your advisers have been useless and when I said that I’d like to raise a complaint with Liam from the billing team, he told me that he’s not the person that deals with complaints and put me back to the switchboard