BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG30, RG5, RG7, RG2 and RG4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 12/14/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, High Wycombe, Marlow, Camberley, Didcot, Bracknell, Warfield and Henley on Thames.

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City Problem Type Report Time
United KingdomReading E-mail
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomMaidenhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • megwiltshire2 Meg Wiltshire (@megwiltshire2) reported

    @BTBusiness @btbusinesscare I can’t get through on the phone I need my duplicate account closed ASAP before I get charged. I also need a Static IP but always get cut off on the phone. Help please😢

  • hayesbryan Bryan Hayes (@hayesbryan) reported

    @bt_uk @WeAreOpenreach We have been waiting 7 weeks to get any kind of internet service. My wife and I work from home and have 3 primary aged children who cannot home school. Always told “tomorrow” (as was last night), now again it’s “give it a few days”. Please resolve this, now

  • megwiltshire2 Meg Wiltshire (@megwiltshire2) reported

    @BTBusiness @btbusinesscare Awful service. I needed BT Business installed in my house to be able to remote work, placed my order after many phone calls, to then be put on two different monthly plans and two different orders have gone through. I can’t get through on the phone.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported

    @bt_uk third time today my router has gone down for more than 15mins each time, working from home is stressful enough without having to jump through hoops with a service that states it’s super fast and super reliable as well as costly !

  • JLT8683 J (@JLT8683) reported

    @bt_uk @EE @bt_uk It’s impossible to get through to you by phone, live chat or email!!! You’ve been overcharging us for months and now there’s no way to contact you about it. Shocking Custer support

  • type1trouble Alia 💁🏽‍♀️ (@type1trouble) reported

    @bt_uk Is there a known outage in London? We are having trouble connecting to the Wifi and it seems as though others are too. However, your website says no faults. Please confirm.

  • Blackbeard535 Phil Hatton (@Blackbeard535) reported

    New customer @bt_uk had broadband fitted no problem, phone was supposed to be sorted day after, but had problems. When rung customer service got very rude woman telling me I was wrong. Think they need to give lessons in manners there. Very tempted to go back to old supplier

  • cmmullan4 Mullso (@cmmullan4) reported

    @1661peter @bt_uk Totally agree. &don’t try ringing BT either. they don’t want to know. Spent hours on phone trying to sort out all the issues of supposed upgraded broadband ... leads everywhere(health hazard)/ tv apps wouldn’t work (needed 2 sets of special adapters). It’s a mess. Don’t do it!

  • ppbrannon Paul Brannon (@ppbrannon) reported

    Bad start to Tuesday as our @bt_uk fibre is dead as a duck and they can't get an engineer out to us until tomorrow... so that's going to be a bit of a challenge given I have three (shaky...) bars of EE from which to tether.

  • MarceyBardot MarceyBardot (@MarceyBardot) reported

    @bt_uk Been waiting since 14 Dec for delivery of Wi-fi 600 kit. Have made 3 very long phone calls to chase, including one yesterday where I was on for over 2 hours! Left my number with Manager in Sales who promised someone would call me back. So far, nothing. Help. Please.