BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG7, RG2, RG30 and RG6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 02/12/2026 06:55

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Reading, Bracknell, Maidenhead, Wokingham, Didcot, Farnborough and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHigh Wycombe Wi-fi
United KingdomReading E-mail
United KingdomHigh Wycombe E-mail
United KingdomReading Internet
United KingdomReading Internet
United KingdomHigh Wycombe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleDebris Debbie Pressdee (@LittleDebris) reported

    @bt_uk having issues of really slow Internet it TQ12 area of Devon, are there any known issues?

  • BlueChipIT 41 years🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BlueChipIT) reported

    Apparently @WeAreOpenreach @bt_uk, cant supply super fast broadband to my street, due to engineering reasons. Their competitors have no problem and would love to have my business.

  • BCCletts 'H' 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @bt_uk @ofgem What the hell is going on with my service? I had BT call minder to consolidate all calls to one answering service This has now disappeared with no notice given 1572 has this odd message about blacklists which makes no sense at all So what is going on?

  • _daaryl • daryl • (@_daaryl) reported

    please be in between 1pm-6pm.. my poor kid hasn’t been out all day and still no one from @WeAreOpenreach has been??? But don’t worry you get £5 a day back from @bt_uk 😒 we’re currently on day 7.

  • biggerdeffer 🆃🅷🅴 🅵🆄🅽🅺🅸🅴🆂🆃 (@biggerdeffer) reported

    @bt_uk Install fibre into an existing customer premises

  • UnsettledBrit Boring Brit (@UnsettledBrit) reported

    @bt_uk If you're sales tactic is to knock on a door and say to a home owner "are your mum or dad not home?" Just because they own a house at a young age due to working hard. Then I'd suggest you get better employees. Not only do you charge huge prices, it's terrible for money.

  • judju17 Jude Brown (@judju17) reported

    @bt_uk How is right for Bt/Openreach to leave a 90 year old lady without access to her landline, internet and house security for nearly 3 weeks whilst making promises to sort this problem out and then never turning up or returning calls? Appalling!!

  • char48901565 char (@char48901565) reported

    @bt_uk can you explain why your billing it’s ridiculously poor?! Trying to pay a bill online, it’s not showing up, it’s constantly asking to log in when we’re logged in and the app constantly saying error. My husband now going to lose his lunch break speaking to you!

  • awmcs Andrew McSteen (@awmcs) reported

    @bt_uk complaint VOL013-760272570558 registered, please respond via DM or email only. Thanks

  • hiteshbechar Hitesh Bechar (@hiteshbechar) reported

    @bt_uk @btsport Why is it that not a single one of your "service" agents understand that @EE customers have access to BT Sport Ultimate?! Going round and round in circles! Such a poor customer service experience with your teams over the last few days. Can someone please help?!