BT (British Telecom) service status in Reading, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG31 , RG5 , RG7 , RG30 , RG1 and RG2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Didcot, Maidenhead, Bracknell, Yateley, Camberley, High Wycombe, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Wi-fi | 7 days ago |
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Wi-fi | 7 days ago |
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Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Rob Percy (@RobPercyPhoto) reported from High Wycombe, England@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, EnglandNU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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John Gubba (@JohnGubba) reported from Marlow Bottom, England@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, EnglandGood work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Andy West (@Westofcenter) reported from Lower Shiplake, England.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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karl matthews (@karlos437) reported from Marlow Bottom, EnglandVolume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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John Tripp (@HartTrippy) reported from Yateley, England@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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John Gubba (@JohnGubba) reported from Marlow Bottom, England@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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mikef (@fiddler_mike) reported from Kingsclere, England@bt_uk is there a problem with the BT email service at the moment? Cheers
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vicky clarke (@vickyclarke76) reported from Mortimer Common, England@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Capstick (@CarmarkMC) reported@bt_uk you fail me yet again with a simple house move that you can’t do right!! Customer service none existent, passed from pillar to post, incompetent staff offering something they can’t - the list goes on. Angry is an understatement 🤬🤬
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Scarlett Conti (@littlet363) reported@bt_uk I’m in absolute bits. I’ve had terrible service from you, lies and the actual product is awful. I was missold. Was waiting for all my equipment which took me out of the ‘cooling off’ period by 1 WEEK! And I’m told I can’t cancel even though what you’re offering 1/2
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Mel (@MelanieQuinn1) reported@bt_uk Day 2 of my 4hour outage! Don’t tell me it was on while I slept and broke again this morning #StillNotHelpful
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The Scicillian (@mcmagnet7) reported@btbusinesscare been without a phoneline for 3 days now and no 1 seems to be able to tell me why or rectify it on the 458975 times that I've called. No phones means less orders, which means less cash. I'm losing money. Absolutely disgusting way to treat long standing customers
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Lara Pawson (@larapawson) reported3/ Do you think it's OK to leave a couple in their 80s with multiple health problems without a means to call emergency services or their family? @MarcAllera Ripping out their @bt_uk copper line has caused no end of stress, anxiety and huge difficulty for my parents. Why did you?
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Rick Scobey (@RickScobey) reportedGuardian @BusinessDesk - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house
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Scarlett Conti (@littlet363) reported@bt_uk I thought I had 30 days for the TV service. I want to cancel the TV but keep broadband. What I was promised is not what I got. I’m told I’ve got to pay £300 to get out of my contract. I work for a council… recently just gotten over a huge mental breakdown and illness 2/3
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NPN (@bc108) reported@bt_uk Hi BT, your website says no problems in my area, despite Openreach doing emergency work and 4000 homes having no broadband or phones for 2 days
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kirsty dunlop (@dunlop_kirsty) reported@bt_uk Having a laugh? Still trying to resolve my issues!!! The worst service I’ve received.
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Martin 🏴 (@MartinAbell17) reported@bt_uk idea of customer service is to increase prices without notice and deal with complaints like an irritation. Time to move my broadband to @skytv