BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG5, RG10, RG2, RG4, RG30 and RG31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 11/18/2025 05:40

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Bracknell, High Wycombe, Warfield, Henley on Thames, Camberley, Farnborough, Marlow and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jordan_1280 Jordan (@jordan_1280) reported

    @btsport @SamsungMobile and @Android may be getting a new customer

  • Mockbeggar16 Mockbeggar (@Mockbeggar16) reported

    @BT @btsport Hello, I'm trying to watch BT sport on a Samsung TV, via BT sport app. I'm just had 2 "sorry, there's a problem" messages in 10 minutes. The last one had a code VC019. What's likely causing this? Thanks.

  • wwe1990 michael Durkin (@wwe1990) reported

    Feeling tired now and I really wanted to watch #UFC285 tonight with the return of Jon Jones to the octagon in Las Vegas. Sucks that @btsport in the UK 🇬🇧 show it at 1am and through the early hours until like 7am. Definitely getting old if I cannot do all nighters anymore!

  • jacki19661 J (@jacki19661) reported

    @bt_uk I am not your "Jack" so do NOT address me in that manner! There'll be no DM. This will stay on social media where the public can see how **** you really are. VOLO13-753062037822

  • 6n7vdr6zvf Chels Pleace (@6n7vdr6zvf) reported

    @bt_uk so I have just been given a offer on a new 24m contract for BT and this new deal was a few quid cheaper with faster speedToday I have an email for increasing your bills by 6.29! Now my bill is more that the crap deal I had before I’m still with in the 14 days so leaving

  • meiks87 Meiks87 (@meiks87) reported

    @btsport fix the #btsportapp please. Its not allowing me to watch the UFC event and is telling me the video is not available in my region.

  • meiks87 Meiks87 (@meiks87) reported

    @jay_mck @btsport same issue but never had any problems before now

  • raymosley RayM (@raymosley) reported

    I’m guessing the UK woke up and is hammering @btsport ufc replays because its unwatchable right now. If it loads it crashes out shortly after playback. Shame - 25quid a month but not even sure where the problem is

  • Liverpolitans Liverpolitan (@Liverpolitans) reported

    @chamiltonbbc It’s a far cry from Sir Giles Gilbert Scott’s original Red phone box design. Sadly, phone boxes up and down the country are just becoming skips. Whether as a place to urinate or dump rubbish surely it’s time for these communication relics to go? @bt_uk

  • Bhavesh_Dodiya Bhavesh (Dodi) (@Bhavesh_Dodiya) reported

    @btsport how comes there is no wwe smack down from Friday to watch on replay?