BT (British Telecom) Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Reading come from postal codes RG5, RG1, RG30, RG7, RG10, RG31, RG2 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Reading, Didcot, Camberley, Bracknell, High Wycombe and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Internet | |
| Reading |
Internet | |
| Didcot |
Internet | |
| Reading |
||
| Reading |
Wi-fi | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Mattingley 💙
(@suemattingley) reported
@bt_uk Had an email to say that the fault affecting Broadband on my estate had been fixed - and it immediately went down again. As working from home urgently need to know what’s going on to make arrangements for tomorrow. Help!
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DJAYSTEVE🎧🎤🎼
(@djaysteve) reported
@bt_uk I will be cancelling my account before it has even started because the imaginary hub that should have been delivered yesterday is "delayed." Till when? Complaint emailed to phillip jansen because it is impossible to get a coherent response from your customer services.
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MDM 💙
(@TheMakedah) reported
@bt_uk has remained useless all 2020. No technical help available - just text support.
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Adé Molajo
(@AdeMolajo) reported
Correct me if i'm wrong, but I swear Sky are downgrading the quality of their HD (i.e. non-UltraHD) channels. SkySportsF1 looks like garbage. If I watch a bog standard 1080p movie from a different source its crystal clear. Is this to push 4K? FWIW BTSport Ult looks phenomenal
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Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk this is 3 months into my contract with you, & your customer service is shocking. Let’s not forget upon installation, which firstly got delayed, then wasn’t installed correctly and took weeks to get a working connection, to now this. What is it I’m actually paying for?
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North57
(@Maximus2wheels) reported
@HelsS19 @bt_uk Good luck! The trick is to make it very clear you are neither backing down nor walking away until they sort it and you expect to be compensated. They truly are awful at customer service, you need to keep demanding a supervisor until you get one who listens.
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Dave
(@dcostin1) reported
So after three years of issues, I have had enough and am now in the final weekend of my contract with @bt_uk and guess what? I haven’t had a stable signal since Thursday. It’s pathetic how bitter they are. Not the only one who has suffered either 😔big company, small mentality.
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Aiden Skelly
(@aidenskelly) reported
@virginmedia So you’ve sold me a service under false pretences and won’t compensate me? @SkyUK @btsport sort us out guys, I’m done with these mugs.
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North57
(@Maximus2wheels) reported
@HelsS19 @bt_uk You are entitled for every day you have no broadband or phone. I went through customer complaints like a delhi curry
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Dick Skusting
(@Disgustington69) reported
@bt_uk Thank you for trying to help. Thus far, the responses have been disgusting. I’ll be calling tomorrow, probably to cancel. Please answer this question: Can you believe, honestly, that an adviser has set up a contract with a 20Mbps router-only guarantee for £50pcm?