BT (British Telecom) outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Reading, Henley on Thames, Camberley, Didcot, Bracknell, High Wycombe, Farnborough, Wokingham, Wallingford, and Fleet.

City	Problem Type	Report Time
Maidenhead	Internet	10 hours ago
Reading	Internet	16 hours ago
Maidenhead	Internet	16 hours ago
Henley on Thames	Phone	23 hours ago
Camberley	Total Blackout	3 days ago
Didcot	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 12 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 16 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  (Potts) ATFC (@richardpotty) reported 25 minutes ago from Farnborough, England

  Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

• 
  Prattle (@Prattle16) reported 26 minutes ago from Woodley, England

  @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

• 
  Heather Caudle RN (@heathercaudle) reported 27 minutes ago from Camberley, England

  @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

• 
  Andy West (@Westofcenter) reported 29 minutes ago from Lower Shiplake, England

  .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 29 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  Highlowmilo (@Highlowmilo1) reported 32 minutes ago from Reading, England

  @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

• 
  karl matthews (@karlos437) reported 34 minutes ago from Marlow Bottom, England

  Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

• 
  Steve Lynes (@lynothehammer) reported 37 minutes ago from Sandhurst, England

  Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

• 
  karl matthews (@karlos437) reported 38 minutes ago from Marlow Bottom, England

  @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

• 
  John Gubba (@JohnGubba) reported 38 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 40 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 41 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  . (@marc_bronson) reported 42 minutes ago from Tadley, England

  @bt_uk RG30 2UB phone and internet NOT WORKING.

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 43 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 49 minutes ago from Hook, England

  @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

• 
  Gavin Jones (@_gavinjones) reported 54 minutes ago from High Wycombe, England

  @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 54 minutes ago from Woodley, England

  @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

• 
  Alex Smith 🦊 (@alexandasmith) reported 57 minutes ago from Farnborough, England

  Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Tolkien (@tomtolkien) reported 3 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  Seán (@mylastsatoshi) reported 5 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Mags (@mags_cav) reported 13 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

• 
  Vicki (@vcotton21) reported 14 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 15 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  Alan Reeve (@AlanReeve2) reported 17 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  Aaron Law (@AaronLaw92) reported 18 minutes ago

  @bt_uk hello my account is completely broken, still cannot login - says access denied!

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 19 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  M.C. (@MCarvill180) reported 20 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  Shakinah (@shakinahx) reported 22 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on