BT (British Telecom)

BT (British Telecom) Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG5, RG10, RG7, RG2, RG4, RG30 and RG31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reading, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reading, England 11/16/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Bracknell, High Wycombe, Warfield, Henley on Thames, Camberley, Farnborough, Marlow, Didcot and Hook.

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City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oggie_25 James Hogg (@oggie_25) reported

    @btsport I can’t keep watching football on mute.. Mcmanaman’s commentary is ******* terrible, talks complete ****

  • Jayne2904 Jayne Leckie (@Jayne2904) reported

    @bt_uk we are having problems with our SkyQ box apparently this is a BY WiFi issue. Any news on when it will be resolved? Unable to download any programmes for nearly a week

  • daveandwolves Dave Foster (@daveandwolves) reported

    @salopwolf @btsport Total crap all they kept going on about is Brightons injuries and how well Harry Potter has done with his threadbare squad @btsport can get in the bin it’s total crap

  • andyDstanley Andrew Davis Stanley (@andyDstanley) reported

    @btsport blimey your coverage of the WHU, and Arsenal, was about as biased as it comes. Especially Steve. I thought prime was crap, but you guys are contenders.

  • normana1965 Andrew Norman (@normana1965) reported

    @PalaceEaglesc0m My positive is that once the #Ashes are finished, I’ll never have to watch BTSport 3 ever again

  • kirsten_t kirsten tinman (@kirsten_t) reported

    @baynes_simon are you aware that @OpenreachHelp and @bt_uk have failed to restore broadband and telephone lines in Bettisfield after storm Arwen, 18 days ago.? Much disruption to residents and no resolution date!!!

  • Kaths_Life Kath🤪 (@Kaths_Life) reported

    Steve Mcmananananan is literally the worst! #btsport #arsenal

  • Arsene68366966 Arsene (@Arsene68366966) reported

    Please. Get rid of Steve McManaman. He’s dreadful. As bad as Jenas. @btsport @btsportfootball

  • TheParkChair David Thomas (@TheParkChair) reported

    @patricksturg @btsport It's weird isn't it? It seems the commentators and pundits for certain stations randomly dislike some teams. Sky love it when QPR lose and I've never worked out why.

  • SteveParker1971 Steve Parker ⚒️ (@SteveParker1971) reported

    @gal8391 @btsport Mind games. Doesn’t want to give the players an excuse for a poor performance.