BT (British Telecom) Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG40, RG1 and RG4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, High Wycombe, Farnborough, Marlow, Maidenhead, Camberley, Bracknell, Didcot, Crowthorne, Sandhurst, Henley on Thames, Wallingford, Wokingham and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
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| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Ian East
(@Easters86) reported
from
Didcot, England
@bt_uk Is broadband down in OX11 postcode area?
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Tims
(@mtni_MikeTims) reported
@bt_uk Not my issue. Issue is with you're 5G mast in NW3. It's been broken since July. Suggest you text FIX to your engineering team, STOP to your social media/PR team and SELL to your long suffering shareholders. At least you figure out how make the internet work. It's 2021 FFS.
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nickthorley
(@nickthorley) reported
@bt_uk It says no faults but the SMS service says there is no service associated with the number we are given. The internet outage websites seem to say issues in DE21 so it's not clear
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KevParkin
(@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Nathan McGee
(@nathmcgee) reported
@bt_uk One of your colleagues was going to contact me today to discuss the issue. It’s the second time in 3 days @bt_uk have said they would do this and haven’t.
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KevParkin
(@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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Riyaz
(@Twitch_Riyaz1) reported
@Photogenicfishh If any representatives at @bt_uk could offer any suggestions or advice at their earliest convenience to help combat these issues, the Photogenicfishh community would be in your debt. Sincerely, A Photogenicfishh moderator
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wayneb71
(@wayneb711) reported
@bt_uk And secondly I have emailed you and openreach . Neither of your companies bothered to respond to my complaint . 🤔
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Elliott Lock
(@elliottlock) reported
Anyone catch the Chelsea match? Oh no that's right, I pay for @SkySports @btsport and @amazon but is it televised, is it ****!
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Aftab
(@Afty4) reported
@bt_uk can i get some assistance with my internet- hasn’t worked since 4pm and current estimated fix time is 11am on friday
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Deano
(@Deano_AFC_14) reported
@bt_uk hi can I confirm that an engineer is attending today I received a text saying my box isn’t working properly which is true the download/upload speed is awful, I chose a time slot however missed the phone call on the morning from yourselves