BT (British Telecom)

BT (British Telecom) Outage Report in Wokingham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wokingham, England 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wokingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Slough, Woking, Guildford, Marlow, Aldershot, Camberley, Windsor, Bracknell, Basingstoke, Warfield and Henley on Thames.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomMaidenhead Internet
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomReading Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk hi , we have been without phones and internet since the storms. It’s pretty poor to be honest. Can you advise please.

  • kirstymslack Kirsty Slack (@kirstymslack) reported

    @bt_uk we have been sent a EE mini hub to use until our broadband is installed. Mini hub isn't working & multiple calls to tech support later, still not sorted. Please can you suggest how best we get this fixed? Thanks

  • MontgomerySteve Steve Montgomery ♿️🏈 (@MontgomerySteve) reported

    @bt_uk I reported the first incident and heard nothing back so what is the point

  • dickie034 Richard (@dickie034) reported

    @bt_uk No change. Your poor service continues to frustrate.

  • marysnomug Mary Shaw (@marysnomug) reported

    @bt_uk It’s not and never about a complaint or comp it’s letting down over 30 guys when I can’t work from home & a son whose unable to play online when we moved to you because you stated we would always be connected

  • KendoXan Kendo Alex (@KendoXan) reported

    @bt_uk After a week of attempting to "renew" a long standing service contact (7 days, 8+ hours on the phone and 3 attempts) you tell me it's all sorted. Yesterdays email "We've disconnected all your services". I now have to renew my account again and accept 3+ days of no service!

  • suzie_sueg Suzanne Goldsmith (@suzie_sueg) reported

    @bt_uk Husband currently on phone to BT again. Awaiting customer service advisor who is attempting to resolve. Again.

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    @bt_uk have let me down with Internet. Maybe time to look elsewhere

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk is there a way to cancel my BT TV service online ? I'm out of contract and can't see how to remove it on the app

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk Nope don’t think so. Walking down the Lane I can see a connection box open with wires showing .