BT (British Telecom) Outage Report in Lightwater, Surrey, England
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The latest reports from users having issues in Lightwater come from postal codes GU18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Godalming, Woking, Slough, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Walton-on-Thames, Guildford, Iver, Hayes, Windsor, Wokingham and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Woking |
Internet | |
| Godalming |
Phone | |
| Slough |
Wi-fi | |
| Feltham |
Phone | |
| Chertsey |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Prattle
(@Prattle16) reported
from
Woodley, England
@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hillard 👑
(@hillardm) reported
@Notakoreanngirl @bt_uk Terrible experience... I got put through to someone who cut me off and had to ring back through (another 25 mins waiting) They've fixed the issue apparently now and reordered, but I still have to wait until Tuesday to see if it actually comes on it not!
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Aim
(@amypeters) reported
@OpenreachHelp hi, can you tell me how zen can get you to install FTTP within a week (to a neighbour) but @bt_uk have earliest date as 2 months’ time? As a key worker WFH with faults lasting over a year you can’t fix I would hope BT could get you to move quicker than this.
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Gary Forder
(@GaryForder) reported
@bt_uk for a company that specialises in communication, you’re not very good at it. This is the second time you’ve let us down and not bothered to contact us. @SkyUK want our business ?
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Dazzlejeuse, Dazzlejeuse, Dazzlejeuse
(@zombie_baphomet) reported
@bt_uk mistakes can happen but *******, arranged a home move for 12th April and the BB at my current address gets cut off. Speak to BT, and I have to wait to tomorrow until the home move team are in 👍🏻 cheers, disconnecting someone when they have to work from home
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Tashaa🌻
(@TashaMars14) reported
@whuchr @England @bt_uk he seriously was very awful....
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Dazzlejeuse, Dazzlejeuse, Dazzlejeuse
(@zombie_baphomet) reported
@bt_uk I just called and arranged a home moved for 12th April and now my broadband is down!!!!
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Kate Cunningham
(@reading_riddle) reported
@bt_uk 38 mins and counting on hold to report that your new package has knocked out our broadband for the last 10 hours and no one can fix it until 4th April - we’ll have the old one back please, or switch
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Rupert wilson
(@Oxfordite) reported
@ctjones @BTCare Hope you got suitable connectivity after all that.. ..you should try dealing with TalkTalk!! Most contact, whether by phone or chat, sees a computer at the other end.. sadly, the few staff follow the same routine as the programmed computer automated support.. Lose all hope..
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andrealou
(@likesaseat) reported
@bt_uk 2nd time one of your engineers has let me down to install broadband. Is this a scam ? I have now been on a call to you for an hour and a total of 4 people have now put me back into the “call” wait system. DISGRACE
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Baby Yu
(@Notakoreanngirl) reported
@bt_uk Oh nice. Thanks for that but I am still in call for 40 mins and nobody is answering. I have another issue too about my old contract.