BT (British Telecom) Outage Report in Lightwater, Surrey, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Lightwater, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Slough, Camberley, Guildford, Feltham, Chertsey, Hayes, Godalming, Farnborough, Aldershot, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell
|
Wi-fi | 5 days ago |
|
Yateley
|
Internet | 9 days ago |
|
Slough
|
Internet | 9 days ago |
|
Camberley
|
Internet | 11 days ago |
|
Guildford
|
Internet | 11 days ago |
|
Feltham
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Michael Youmans (@therealmyoumans) reported from Guildford, England@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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mark hunter (@epicreble) reported from Slough, England@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Olly Shah (@OllyShah) reported from Slough, England@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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John Tripp (@HartTrippy) reported from Yateley, England@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Andy West (@Westofcenter) reported from Lower Shiplake, England.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Matt Nowak (@nowak_matt) reported from Spelthorne District, England@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Olly Shah (@OllyShah) reported from Slough, England@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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peter (@peter33266430) reported from Slough, England@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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peter (@peter33266430) reported from Slough, England@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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peter (@peter33266430) reported from Slough, England@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JASMINE LENNARD (@Jasminelennard) reported@BTSportBoxing @btsport Yeah except when you try and order it it doesn't work and there's zero technical support. Here's to hoping reddit put out links because your channel sucks.
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atta (@Atta_cx) reported@BTSportBoxing @btsport Servers are ****
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Jace Moody (@jace_moody) reported@Carl_Froch saying what I’m already thinking. Issa fix ! #PaulFury @btsport
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MCFC (@normski_1970) reported@bt_uk ok is there anyone you can put me through to so i can get a final figure to cancel as i won’t be paying any increase cheers
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JASMINE LENNARD (@Jasminelennard) reported@btsport you got a big problem that you don't have qualified staff. I literally called to pay to buy the Jake Paul V Tommy Fury fight and was told by your support team they had "No Idea" how to help. You're going to lose millions like that. Epic fail. Zero technical support.
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awen asgwrn🇺🇦🏴 🩺👩🏼🔧 (@awenior) reportedIf anyone is considering paying for @bt_uk upgrade DON’T DO IT!!! “Upgrade” before Christmas, all recordings lost (including son on TV game) and BT TV not working since and all contact is virtual 😭😭😭 - who should I go to when I cancel my subscription? Any recommendations?
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SmileyJasmine (@SmileyJasmine2) reported@btsport I purchased the fury fight but how can I log into it on my fire stick and watch the fight? It is saying I don’t have an account? I’m not a BT customer
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GLI7CH 📡 (@cryptoniian) reported@btsport has the worst customer service in the world!
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JHouns (@Jhouns1991) reportedHaving some issues with broadband I need assistance with asap @bt_uk
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.