BT (British Telecom) Outage Report in Lightwater, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (15%)
-
Phone (13%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Godalming, Woking, Bracknell, Shepperton, Windsor, Guildford, Camberley, Egham, Staines, Ashford, Byfleet, Addlestone, Aldershot and Farnborough.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
-
Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
-
peter (@peter33266430) reported from Slough, England
@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
-
Rob Carr (@rgcarr1) reported from Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
-
peter (@peter33266430) reported from Slough, England
@bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.
-
peter (@peter33266430) reported from Slough, England
@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
-
Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
-
peter (@peter33266430) reported from Slough, England
@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going
-
peter (@peter33266430) reported from Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
-
peter (@peter33266430) reported from Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
-
peter (@peter33266430) reported from Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
-
Laurence wells (@cleanelmbridge) reported from Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
-
George⚽️ (@gww1996) reported from Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
-
peter (@peter33266430) reported from Slough, England
@bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,
-
𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
-
Parentsnet.in (@parentsnetindia) reported from Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
-
Heather Caudle RN (@heathercaudle) reported from Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
-
Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
-
peter (@peter33266430) reported from Slough, England
@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month
-
Steve Lynes (@lynothehammer) reported from Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
-
Carlo Zoccali (@carlozoccali) reported from Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Venicebluejay (@beckenhamhaze4) reported
@bt_uk Excellent Customer Service from Bt on Saturday night, after business hours. 👌
-
Mark Moore (@Offroada) reported
@bt_uk No replies for days - just want confirmation that our order is being handled. Poor show
-
Mark Taylor (@markjwt) reported
@AnnaGra65143872 @bt_uk Section 14, paragraph B in their terms of service outlines the compensation you are entitled to (£8.06 a day after the first 2 days). Check it out! You can also Google the CEO's email address to escalate things (I'm not posting it here on this forum, for obvious reasons!)
-
Norton Support (@NortonSupport) reported
@bt_uk Hi there! We are here to help. Please send us a Direct Message if you have any issue with Norton. We will help you to sort it out. -Indrajeet
-
Go🅡di (@Gordi_RSR) reported
@bt_uk Please fix the internet. Been down all morning!
-
Liam ⚡️ (@liambutcher) reported
It's crazy that all you need to do is put your email address incorrectly, and someone can get everything they need to take your identity. I have a @bt_uk new customer address, name, direct debit details and likely access to their account, because they've used the wrong email.
-
david boughtwood eason (@dboughtwood) reported
@bt_uk Why has my internet been crap since changed to better internet ?? Still waiting on guy to come out and kids all at home and no internet again, same since Friday on and off and then long periods without any
-
claire levy (@clairelevy) reported
Hi @bt_uk - my broadband is still not working. You were supposed to call us back last night, but you didn't. Any chance it's being looked into? Thanks, Claire
-
caz murphy (@cazmurphy5) reported
@bt_uk Wondering why our BT has been down all day, pay a stupid amount for it....for it not to be working
-
Sean Cronin (@SeanCro32891966) reported
@bt_uk Another phone call and the same scripted response. We’ve escalated your fault and it’s all down to big bad OpenReach not doing their part. @bt_uk take ownership as openreach have not had any correspondence from you. Incompetent