BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Farnborough, Aldershot, Walton-on-Thames, Godalming, Chertsey, Woking, West Drayton, Guildford, Feltham, Staines, Iver, Camberley, Byfleet and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
||
| Slough |
Internet | |
| Farnborough |
Phone | |
| Aldershot |
TV | |
| Walton-on-Thames |
Internet | |
| Godalming |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda
(@magicalmanda999) reported
@bt_uk Customer care should be on this , I expected better from such a huge well respected company
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Amy
(@ae_gloves) reported
@bt_uk my mum has waited in all day for her TV/internet installation. She was told at 11am that you would be there by 12pm but no one showed. She has waited in especially and called multiple times but can't get through - help please!
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clive French
(@fryertucks123) reported
@bt_uk your internet was fantastic for the first month but now we have not paid the extra to get the fastest one you do. It’s now a disgrace can’t even watch Amazon without it buffering constantly. One unhappy customer
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nicola loppas
(@loppas6972) reported
@bt_uk 2 promised call backs from manager not received surprise again no call back after having an ongoing complaint no landline for 6 wks how brand damaging is this honestly I have no confidence with @bt_uk anymore
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Kathryn Ayton
(@WakemanKathryn) reported
@bt_uk appalling service. Over 8 weeks wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints no call back VOL013-706759004707
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Rick Bane
(@upsidedown751) reported
Come on @primevideosport sort out the shockingly poor quality on the #LIVWHU game. Wouldn't happen with @SkySportsPL or @btsport 😞😞
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Bearded Bulldogg
(@stusan72) reported
@btsport Just as people are finding it harder to afford basics, BT Sport decides to go to Box Office for the UFC. I get that it may have been planned well before things got quite so bad and that its a stcked card but still! Not cool guys.
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Richard Beaumont
(@Treakz) reported
@bt_uk Thanks Catherine. Doesn’t really help me know how I’m going to work for the immediate future. Man on a digger tells me he’s cut through the streets broadband cable yet you can’t confirm the status? No point in me doing a status check, I know the status already …….
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Luke Sephenon
(@sephenon) reported
@bt_uk Your wifi is down.! Haven’t had wifi for almost the whole day. And gotta wait 24 hours for an engineer to come fix it? We have restored and contacted the help desk.. still not working? Is the wifi down? Maybe make a statement?
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Adam Booth
(@Fatty9099) reported
@bt_uk Long time customer here, are you gonna offer this to me?