BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 12/10/2025 05:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Walton-on-Thames, Woking, West Drayton, Guildford, Feltham, Staines, Aldershot, Iver, Camberley, Byfleet, Windsor, Bracknell, Farnham and Warfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomWalton-on-Thames Internet
United KingdomSlough Internet
United KingdomWoking Phone
United KingdomWest Drayton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fastfastmike Mike Ryan (@fastfastmike) reported

    @bt_uk 5g is now available in my area but I can't have it as I'm in a handset contract and need sim only. £500 to cancel early to get this is appalling

  • chriswatson187 Chris1878 (@chriswatson187) reported

    @btsport commentator at it again. " #Leeds currently beating one of the #Big6 " Just drop this meaningless ****.

  • fordytrainman Fordy (@fordytrainman) reported

    @gimme_shelter20 @bt_uk @bt_uk appalling customer service, 82 year old Father inlaw duped into longer contract after 5 years with them. And want over £300 to be released. This is abuse of the elderly, avoid these cowboys like the plague

  • gfrancie gfrancie (@gfrancie) reported

    @bt_uk We don't have internet because your folks came out to switch the lines again b/c someone else had the bad line. It is raining and it doesn't work w/the faulty line. Your company needs to install another box in my village so everyone has a good line.

  • gfrancie gfrancie (@gfrancie) reported

    @bt_uk No one can come out until Monday to fix this. I work from home so your faulty infrastructure impedes upon my work. (esp. as I can't work in a cafe as there is a pandemic.)

  • salodge10 Scott Lodge (@salodge10) reported

    None of you ever analyse hojbjerg, he has been so poor for so long, his mistakes far outweigh his good points, most notably when dier tells him to mark bamford moments before he scores, then his work rate to get back for the 3rd goal, so poor, @rioferdy5 @mrjakehumphrey @btsport

  • fordytrainman Fordy (@fordytrainman) reported

    @bt_uk @CharlieRiggall @bt_uk appalling customer service, 82 year old Father inlaw duped into longer contract after 5 years with them. And want over £300 to be released. This is abuse of the elderly, avoid these cowboys like the plague

  • kasima5016 Kasim ali (@kasima5016) reported

    @bt_uk your broadband has to be worst iv ever had to deal with! Always dropping

  • gfrancie gfrancie (@gfrancie) reported

    Attempting to figure out the problem with @bt_uk and @OpenreachHelp and the real truth is they need to put in another box. All they ever do is switch wires about so someone else has the bad line.

  • gfrancie gfrancie (@gfrancie) reported

    @bt_uk What can we do about providing compensation to the village as we all pay a considerable amount of money for a product that doesn't entirely work. Every week your company is sending someone out to to give someone else the bad line. Why not save time/energy w/another box.