BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 12/11/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, Slough, Walton-on-Thames, Woking, West Drayton, Guildford, Feltham, Staines, Aldershot, Iver, Camberley, Byfleet, Windsor, Bracknell and Farnham.

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City Problem Type Report Time
United KingdomChertsey Internet
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomWalton-on-Thames Internet
United KingdomSlough Internet
United KingdomWoking Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom27316 🆓🧠 (@Tom27316) reported

    Why did @btsport get rid of Jake Humphrey? He wasn't amazing but he was infinitely better that the auto cue auto bot that is @lynseyhipgrave1 Plus @rioferdy5 and Rachel Brown are the human equivalent of paint drying Get **** and Dom in or something because this is AWFUL!!!

  • DansFUTFactory DansFutFactory (@DansFUTFactory) reported

    Love how everyone says scholes over lampard. Imho lampard is ahead, miles ahead. ****, even Baines has more assists than scholes and lampard is up there for goal contributions from a midfielder. I never recall thinking crap, scholes… always did with Stevie G and Lamps @btsport

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    @bt_uk Sorry Lesley Ive been trying to watch prime video but I 12 hours on no one can help told to contact Prime Video I live in the UK but whoever I spoke to said I'm in the USA, 26 years since Ive been to USA, so Ive decided to cancel waisted too much time as BT unwilling to help

  • WYSIW Just an ordinary bloke (@WYSIW) reported

    @bt_uk Hi Bt . There is an engineer working on a green box in the street ‘open reach’ all our landlines have stopped working, 18 houses, he said its nothing to do with him HELP PLEASE

  • Zionists4Liz Zionists4Liz (@Zionists4Liz) reported

    Absolute irony that @mrjakehumphrey rammed women pundits down our throats last season and now they’ve taken his job 👏🏽👏🏽👏🏽 #SalmanRushdie #btsport #ASTEVE

  • Steve91968191 Steve (@Steve91968191) reported

    @bt_uk Exam Monday morning I'm afraid. an estimated fix must be available

  • MadKDog Stuart McKinnon (@MadKDog) reported

    Oh no the comms again on #BTSport bloody awful! Hope Amazon get all the rights asap!. #AVLEVE

  • easynova Növa (@easynova) reported

    @bt_uk Why is my BT sport picture quality so bad? Is it so I spend the extra for HD?

  • GrewnJodi jodi kristen grewn (@GrewnJodi) reported

    @bt_uk @Steve91968191 At least you have an engineer working I have had 4 engineers booked and stayed home never turn up A BT manager is calling me back I bet thru don’t

  • blizzardfinder Richard (@blizzardfinder) reported

    @btsport @btsportfootball hey BT why is it only women commentating on woman’s football but you insist on never allowing just men to commentate on the mens game? Positive discrimination gone mad #everton #AstonVilla