BT (British Telecom) Outage Report in Lightwater, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, West Drayton, Guildford, Feltham, Slough, Staines, Aldershot, Iver, Camberley, Byfleet, Windsor, Bracknell, Farnham, Walton-on-Thames and Warfield.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| West Drayton |
Internet | |
| Guildford |
Internet | |
| Feltham |
TV | |
| Slough |
Wi-fi | |
| Staines |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
-
May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
-
Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
-
Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
-
peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
-
Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
-
Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
-
mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
-
Prattle
(@Prattle16) reported
from
Woodley, England
@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan Thomas
(@Chopper_mufc) reported
@btbusinesscare I took out out a new customer broadband & phone with you last week. A engineer came out on Friday to install a box on the outside of our office. The stage 2 of the install (router etc) now I’m being told isn’t until the end of the month!
-
Heena Modi Ⓥ 🌱
(@heenamodi) reported
@bt_uk Everything has been sorted but the engineer didn't leave a router. He said everything was done, tested and working and there was nothing to follow up on but I've since been told that we should have been given a router. Can you help?
-
Alyson Leitch
(@Geordiesbird) reported
@bt_uk hi BT. How can I speak to a human about an elderly neighbour’s land line being down? She has no other form of communicating??
-
Helen Hysted
(@hhysted) reported
Hi @bt_uk could you confirm the date that the copper cabling will be severed in Mildenhall, Suffolk. I got letters from @VodafoneUK saying end of March 23 but I still have service! Thanks.
-
Eeyore McTigger
(@EMctigger) reported
@bt_uk I'm done with the excuses and poor service. I just want to get out of this contract. So soooo poor. Worst company I've ever dealt with. My contract ends in October and I cannot wait.
-
June Jonigk
(@whiphaven) reported
@FtefanWithAnF @btsportmotogp There’s a hell of a lot of us only have BTSport for MotoGP. If half of it is going to be MotoGP coverage, we might as well go down that route and get every session plus press conferences etc
-
Eric Levine
(@EricL_NH) reported
.@bt_uk can offer managed security and 3rdparty SaaS solutions. The two companies will also work together to advance BT's existing #IoT services and create new ones that combine @awscloud services with BT's network and service delivery. @NHInsight #itservices #SaaS
-
New Music Review
(@TimMorr46954402) reported
@bt_uk hi…I got 6 months Xbox game pass with my last BT upgrade, I’ve activated it but it only says it’s for 1 month?…can you help?
-
Garrioch
(@GarrickBad) reported
@btsport Why the hell does @dallaglio8 still get AWJ's name wrong? If you want to shorten his name It's Alun Wyn or Jones. Never Wyn Jones
-
Michael santangelo
(@Michael91554121) reported
@bt_uk can someone explain to me why my internet isn’t working? I’ve had an engineer come in, been placed on a “new Chanel” and a need hub come. Yet nothing is working! Payed 2 months worth of my subscription for no service…. Daylight robbery