BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, Godalming, Guildford, Iver, Hayes, Slough, Windsor, Wokingham, Byfleet, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
TV | |
| Godalming |
Internet | |
| Guildford |
Wi-fi | |
| Iver |
Internet | |
| Hayes |
Internet | |
| Slough |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@23dmc23) reported
@bt_uk Well, that was a waste of time. Exchanged DM's for a week, went round in circles, still no resolution. This advert is a blatant lie, BT does not care about elderly & vulnerable customers!
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Mrod Swan
(@MRODSWAN) reported
@bt_uk 'there might be a short break in service while we connect you to Full Fibre'. If you upgrade your #broadband your 'Short break' = 18 days no internet. Good to know if you're thinking of switching this #BlackFriday
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Gill Williamson
(@GillWilliamson3) reported
@bt_uk zero customer services. Reported a fault for 92 yr old vulnerable adult at 8.30 am and none of your promises have been kept.
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Sian Francis
(@SianFrancis14) reported
@bt_uk are you able to check if there is an issue with BT Internet in my area please? Mine has gone down..
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H
(@xxxHJWxxx) reported
@bt_uk Ok My complaint hasn’t been dealt with i raised with yourselves I can’t put my own recollection in as I have gone over the characters What’s my option now ?
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Ben Fraser
(@BenMFraser) reported
@virginmedia Surely it's cheaper just to post a new Hub? Instead you're sending an engineer, compensating me for lack of service, and leaving a dissatisfied customer. Do the maths, tell me I'm wrong. @bt_uk what would you do?
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Sadie Parker
(@SJParks2021) reported
@bt_uk I moved a month ago & I have been having problems. I have been passed from pillar to post & promised equipment will be delivered, it hasn’t! Also promised a call back & haven’t received. I want to make a complaint. Can you contact me to resolve? Been on hold for 40 mins.
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Alan
(@tontowilliams) reported
Dear @BTCare you fail to turn up to install our new phone line and broadband and now there’s a fault with the existing equipment and you fail to turn up to a second appt now you claim the fault is with the equipment you didn’t check in the first place.
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Neil Childs
(@NeilChilds3) reported
@bt_uk We have unreliable BB - great to see Openreach putting down fibre wires in our road. Sadly apparently its only for houses on the south side of our road - so frustrating. When do you expect to have it available to houses on the North side of the road, ie the even numbers SO53 1JT
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Rodney Philcox
(@RodneyPhilcox) reported
@bt_uk I’m unable to login to your website/my BT/ email, getting security error message, warning about site certification. Is this a known general issue? @Theodora08