BT (British Telecom) Outage Report in Lightwater, Surrey, England
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The latest reports from users having issues in Lightwater come from postal codes GU18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Godalming, Woking, Slough, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Walton-on-Thames, Guildford, Iver, Hayes, Windsor, Wokingham and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Woking |
Internet | |
| Godalming |
Phone | |
| Slough |
Wi-fi | |
| Feltham |
Phone | |
| Chertsey |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Wayland
(@leanne_wayland1) reported
@bt_uk worst company ever. First the engineer don't turn up. Then turns up 4 hours late. Can't even install the Internet as another company needs to do something first. By the time all this is done I imagine be a couple weeks. And now I can't even cancel! Absolute joke.
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Primum non sequitur 🔴
(@PrimumSequitur) reported
@bt_uk still no service and it will be three weeks on Wednesday my parents have been without a landline or internet service! 😡
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Tayler 🤙🏼
(@taylerCliff) reported
@bt_uk what an absolute disgrace your company is. My grandad is deaf, he has written a complaint and you want to try and ring him to discuss it when he has clearly stated he is deaf. Tried to discuss it on an online chat with a 'manager' and he cut me off!
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Canuck
(@StuCanuck) reported
@bt_uk congratulations to BT by managing to not show up to 3 out of 4 booked service appointments in 2 weeks! That has to be a record. Wasted another day waiting for BT to come and sort out your terrible service that I have been having since March. @zeninternet here I come.
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AreebLUHG
(@AbzLUHGv14) reported
@TheCynicalKitty @bt_uk @Virgin Virgin is down aswell ffs
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Alistair
(@AliJDB) reported
@bt_uk All fine now really, was just amazed that I was being prompted to book an engineer visit before a restart had even been suggested! Only really used the troubleshoot service to see if there were any known faults in my area.
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Shaun Waddington
(@waddly27) reported
Usual terrible customer service from @bt_uk, closing off a complaint via email without actually resolving it!
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robert smith
(@dancastree6346) reported
@bt_uk how do i make a complaint about bt ?
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James Brill
(@jbrill49) reported
@bt_uk usual absolute rubbish from BT /Open Reach we and our whole village have had no Internet since the 1st December and now we don't have Internet till the 10th December. Usual awful service combined with no Internet for 5 days last month. Shocking and awful service, usual!
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Chris | TheCynicalKitty
(@TheCynicalKitty) reported
@bt_uk No as last night I thought it was just maintenance and ya place isn't even open to phone until 8am... So seemed pointless as the issues was fine by then, but several nights in a row is driving me nuts and it's always close to midnight when it happens.