BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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The latest reports from users having issues in Lightwater come from postal codes GU18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 02/16/2026 00:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Woking, Guildford, Godalming, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Walton-on-Thames, Iver, Hayes, Windsor, Wokingham and Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Internet
United KingdomWoking Internet
United KingdomWoking Internet
United KingdomGuildford Internet
United KingdomWoking TV
United KingdomGodalming Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • game4897 karen mardell (@game4897) reported

    @bt_uk never had trouble with a lined phone these i can not stand i have not had proper working internet since last feb i even paid 100 to get my modem moved as i was advised to do so as was told internet would be better but no its worse sorry but i spend a lot of money a month ?

  • SallyMim Sally Mimnagh (@SallyMim) reported

    @GaynorBussell @bt @btcare this is shocking. She's my gran, aged 89 with poor vision and hearing. Can you help?

  • HyWeasel Hyperthyroid Weasel (@HyWeasel) reported

    @bt_uk Well I would like the £50 back BT has extorted out of me becoz you have not been able to get a return bag to the address iv levied at for 6 months. Can you help with that.

  • MikQuinlan Mik Quinlan (@MikQuinlan) reported

    @btsport Significant issues trying to stream UFC 285 today. Either it doesn’t load, stops half way, or the quality is terrible. Exhibited on multiple devices, wireless and wired connections. 500Mbps sustained confirmed internet connection. Are you aware and fixing?

  • wwe1990 michael Durkin (@wwe1990) reported

    Feeling tired now and I really wanted to watch #UFC285 tonight with the return of Jon Jones to the octagon in Las Vegas. Sucks that @btsport in the UK 🇬🇧 show it at 1am and through the early hours until like 7am. Definitely getting old if I cannot do all nighters anymore!

  • jordan_1280 Jordan (@jordan_1280) reported

    @btsport @SamsungMobile and @Android may be getting a new customer

  • Bhavesh_Dodiya Bhavesh (Dodi) (@Bhavesh_Dodiya) reported

    @btsport how comes there is no wwe smack down from Friday to watch on replay?

  • MHender36059959 Sam Bucca (@MHender36059959) reported

    @btsport your app is just not working this morning for the UFC replay. Please sort it out ASAP as I'm trying to avoid spoilers. Cheers.

  • jacki19661 J (@jacki19661) reported

    @bt_uk get off your backsides! Compensate appropriately. Cease closing complaints when THEY ARE STILL VERY MUCH OPEN. Stick to your appointments that you book with your customers - yes, you book!! Is this enough to prove shoddy service. Shame on you BT. Appalling!!!

  • robbiej169 robbiej169 (@robbiej169) reported

    @bt_uk My hotspot from my phone is better than your internet wired, tell me what ******** thats about? Getting cancelled