BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 12/14/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, Godalming, Chertsey, Slough, Woking, West Drayton, Guildford, Feltham, Staines, Aldershot, Iver, Camberley, Byfleet, Windsor and Bracknell.

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City Problem Type Report Time
United KingdomWalton-on-Thames Internet
United KingdomGodalming Internet
United KingdomChertsey Internet
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomWalton-on-Thames Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • paulbarber1977 paul barber (@paulbarber1977) reported from Spelthorne District, England

    @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

  • lesleyannandra Lesley Cowcher (@lesleyannandra) reported from Woodley, England

    @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • yorkshire_rebel Mark Scaife (@yorkshire_rebel) reported from Slough, England

    @bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andy25hill Andy Hill (@andy25hill) reported

    @bt_uk I've been without BT Broadband for 10hrs now in Sheffield. Where is the customer service in regards to updates?

  • angie_roo2 ContinuallyResting 💙 #LongCovid #StopRestPace (@angie_roo2) reported

    @bt_uk Bt Internet not responding in TR16 area. Is this a known problem?

  • ItsWardyBoi ItsWardyBoi (@ItsWardyBoi) reported

    @bt_uk My BT line had been taken over by EE today even though I have called you a week ago to cancel the line received, housemate who made the order had also done the same, but it has STILL happened. What do I need to do to get this reversed?

  • latar latar (@latar) reported

    I’ve never been chased for anything like @bt_uk chasing their old hubs. Please don’t tell me it’s for the environment. 5 paper letters from debt collectors for an old hub after being a customer for 10 years. Never again.

  • DavidDaniels90 David Daniels (@DavidDaniels90) reported

    @bt_uk Will do. Thanks again. Please do keep looking into upgrading these terrible mini hubs though. In this day and age they should be able to provide full 4g speeds even with lower signal levels like a phone can.

  • INCONTROL1 Roger (@INCONTROL1) reported

    @bt_uk can you please help, I was firstly told a tech would contact me in 90 mins, to get a subsequent text later you were to busy and I should contact you again? I believe I'm the person payin for the service, so what about some service? My children have online schoolwork to do!

  • Gary7Bell Gary Bell (@Gary7Bell) reported

    @btbusinesscare This is our confusion we are a residential account but we’re told we can upgrade to a business account for “faster & cheaper internet” by BT Business with no cancellation fees & just switch over no issue since you are also BT instead it’s all messed up our full account gone.

  • DavidDaniels90 David Daniels (@DavidDaniels90) reported

    @bt_uk Well - I've done this and it's made absolutely no difference. (To be honest, I can't see why it would) The always connected service really needs to be dealt with. As does the actual issue in my area to be fair, rather than blaming strikes for delays in repairing.

  • fantasticdrfox Christopher Fox 🇺🇦 (@fantasticdrfox) reported

    @bt_uk My broadband connection went down yesterday morning and you say it won’t be fixed until next Tuesday? How is this possible in 2022? #digitalbritain #nonsense

  • ChrisHo07426651 Chris (@ChrisHo07426651) reported

    What @trussliz and a @bt_uk router have in common ..... they both fail but a router does last longer