BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, Slough, Camberley, Hayes, Godalming, Guildford, Bracknell, Farnborough, Aldershot, Woking, Feltham, Lightwater and Walton-on-Thames.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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oldestride_longestline
(@oldestride) reported
@ManUnitedZone_ @btsport Scholes is the biggest muppet in punditry. Calls Antony a one trick pony and a clown, yes does nothing but make excuses for the fraud Maguire. Zero respect for these ex players talking nonsense. They want the club to fail
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Susan Barnes
(@susanjane99) reported
@btbusiness @btbusinesscare Absolutely appalling service, call yourselves a communications company. Ordered package 9/22 still waiting & now told looking at 11/22 just for external works, no going live date in sight 😡😡😡
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Letsflyletsflyaway
(@Lovetogoaway) reported
@bt_uk And is 7 days your normal service?
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VIP & HNW Support
(@VIPHNWSupport) reported
Lost the will to live after 59mins of holding on for @bt_uk to get the rude and hapless customer service agent! the worst service in the UK #Shocking
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Matthew Horton
(@SMHRMHorton) reported
My 90 year old grandfather was supposed to be upgrades to superfast broadband by BT. Engineer has come out job was canceled and now his phone doesnt work. He lives on his own #btopenreach @BTCare @BTSopenreach what are you going to do about it
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Tom Bailey
(@IamTomBailey) reported
from
Stratford-upon-Avon, England
@bt_uk Spoke to a very helpful member of staff last night and booked an engineer to visit however I’ve just been texted saying that there was a system issue registering my fault. Has my appointment been lost?
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Disco Stu
(@stuartyboy_70) reported
@bt_uk Hi Janet. Yes. Spent over two hours of my time on Wednesday night and filed a complaint about it. Staff very helpful but not heard anything since. I would have at least have expected a call or email regarding what was happening but nothing.
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@bt_uk Well that's absolutely fine, don't you worry about us here with absolutely no internet since the 24th, and people not being able to work from home. Disgraceful "service".
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Steve McKenna
(@SteveMcKenna_) reported
@KieranMaguire They need an overhaul, service improvement and price reduction. It’s best part of £50 a month for @SkySports and @btsport It’s simply unaffordable for most of us. Copy Amazon and screen every game so fans have a choice. £10 a month each
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kate
(@kateblythart) reported
@bt_uk going by your dm, there is nothing you can do at this time to adequately compensate or fix the issue. In fact you can't even give us an estimate on when it will be fixed. The fault tracking still says that the issue will be fixed by 26th Oct.