BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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The latest reports from users having issues in Lightwater come from postal codes GU18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 02/02/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Slough, Lightwater, Aldershot, Woking, Walton-on-Thames, Godalming, Guildford, Iver, Hayes, Windsor, Wokingham, Byfleet, Farnborough and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBracknell Internet
United KingdomSlough Internet
United KingdomLightwater Wi-fi
United KingdomAldershot Internet
United KingdomSlough Internet
United KingdomBracknell Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ultragold_ Marisa Lee (@ultragold_) reported

    @simonebowen @bt_uk Hey Simone, E2 here too. I complained several times over livechat and was credited £20 on the first day, and today was told I would be credited £8 per day for the lack of service. We've also got a hybrid connect on the way, is it going to be rubbish? 😫

  • mikee_tom individualusername (@mikee_tom) reported

    @bt_uk No just been told not coming today been on hold now for 20 mins service is terrible so that's 5 mornings I've waited in not good enough

  • mikee_tom individualusername (@mikee_tom) reported

    @bt_uk 2 weeks in new house 4 faults 4 engineer's still no internet new one booked for today 8 til 12 still not here!!!!! wtf is going on?

  • ShaAdOw3 Sha Ad Ow (@ShaAdOw3) reported

    @bt_uk I am not interested in black or white if they are playing poor football they deserve criticism Rashford was poor at best,Saka played well but took a poor penalty?

  • simonebowen Simone Bowen (@simonebowen) reported

    @ultragold_ @bt_uk After complaining so much by luck it seems the signal on my EE hub seems stable this morning & I can work at normal speed. But not been informed about compensation yet

  • g1ennyboy Glenn Whyte (@g1ennyboy) reported

    @bt_uk I believe I have used up my free discs, had an extension built but just require one more disc just to boost the signal in my man cave which will rely solely on streaming.. what options do I have. I was also looking to upgrade our broadband to Halo 3+ if that helps??

  • Northcoastpaul Paul (@Northcoastpaul) reported

    @MarcAllera @EE @bt_uk As someone who gets zero signal at his house nevermind 3G. This worries me

  • Onel28494704 Onel (@Onel28494704) reported

    @D2X_DT2 @EmmaLladro The problem is that the moonboyz have been saying hodl. People who bought at 60k BTCare better off selling at a loss at 40k. There was an opportunity. Buy back again at 20k. 1BTC = 60k usd. They sold at loss &got 40k. Now they can buy 2BTC with the 40k usd they got.This is an ex

  • CornishTime Choughed-to-bits **Brexit Done** (@CornishTime) reported

    @btbusinesscare It might help if you employed engineers who know what they are doing. My broadband was set up aug last year after about four months of trying. My hub light was purple from the start, engineer told me that was perfectly fine. 1/

  • Sammi30424770 Sammi 💙3.5%#FBPE⭐ (@Sammi30424770) reported

    @Delz4u2nv @LFCRedRobbo @bt_uk Yes you are absolutely right. I was talking about the extra pressures that POC feel if they fail. POC know they have to be twice as good ad their white counterparts. But I do agree with you.