BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Camberley, Hayes, Godalming, Guildford, Bracknell, Farnborough, Aldershot, Woking, Feltham, Chertsey, Lightwater and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Phone | |
| Slough |
||
| Camberley |
Internet | |
| Hayes |
Phone | |
| Godalming |
Internet | |
| Slough |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JW 🇬🇧
(@littlemissj74) reported
Thanks to @bt_uk Digital Voice, if there is a power cut here due to #StormEunice I have no way of contacting anybody in an emergency. Yes I have a mobile phone BUT THE SIGNAL IS NON EXISTENT so yeah thanks for that BT 😡
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paul ingamells
(@ingl) reported
@bt_uk You have been out 4 times and as we are end of line we are told it will always do it , last time we had Mr miserable who said nothing could be done to help
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scotsman
(@jgorman257) reported
@bt_uk 22mbs is a joke, I can't stream nor game properly, I pay for full fibre for a reason. I'm not getting what I'm paying for and I've lost money due to the poor connections. I will send the details over, however I've called more than enough times regarding this I will be leaving
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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tracy
(@tracyw227) reported
@bt_uk this happens when we come upstairs the broadband cuts out. You claim to be best broadband providers and fastest! I’m bamboozled as to how you can claim this. We have fibre coming into the property yet nobody seems to get a signal upstairs! Omg it is so frustrating!!!!
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Andy McDonald
(@geoandymcd) reported
@bt_uk Done so but I doubt I will get a resolution. Been told repeatedly that my service would be activated within the next 48hrs. It’s been well over a week now
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tracy
(@tracyw227) reported
@bt_uk HAVE SENT DM AGAIN!!! Ongoing issue from November 2021 with 4 engineers coming to ‘fix’it…. What’s that joke again how many by engineers to change a lightbulb??’ Will expect call tomorrow and engineer no 5 pronto!
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Ben
(@freemotely) reported
@HeyMissPrice @BT @bt_uk That's poor. Sorry I can't help.
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paul ingamells
(@ingl) reported
@beachjunkey @bt_uk I totally agree ours is the same broadband is awful we have to Mobile data to get a reception not great at all it's 2022 not 1982
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Mr Mike
(@mrmikeyadams) reported
@bt_uk Just cancelled broadband due to multiple drops a day, ongoing for months, impacting work. 4/5 engineers have been unable to fix it & u can see faults on the line. I have to pay early termination fee (£150) because I've refused ANOTHER engineer visit. As if 6th time lucky