BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Camberley, Hayes, Godalming, Guildford, Bracknell, Farnborough, Aldershot, Woking, Feltham, Chertsey, Lightwater, Walton-on-Thames, Iver and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Phone | |
| Slough |
||
| Camberley |
Internet | |
| Hayes |
Phone | |
| Godalming |
Internet | |
| Slough |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bush
(@mjb8028) reported
@bt_uk Soooo came back about 21:00, was absolutely fine and then died about 22:00. By the looks of it (based on my doorbell camera) it hasn’t returned all night. BT app is still showing as down
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ks
(@kyleslnger) reported
@bt_uk Still need help with my bill
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Marcus G. Knight
(@SoulHomeStudio) reported
@bt_uk It's not so much a problem, more of a disappointment. Nevermind.
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Michelle 💛💙🤍
(@Mikki_Bee) reported
@bt_uk exceptional service from Aideen and Dillon. Well done BT!
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Phil Dunnett
(@PhilipDunnett) reported
@bt_uk I’ve cancelled my direct debit for my broadband. 2 years of having the morons at @OpenreachHelp trying to fix it is beyond a joke. All they need to do is employ someone who’s competent at their job and not just blag the repair
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TheGamerShopUK
(@TheGamerShopUK) reported
@bt_uk That don’t answer my question but okay no worries seeing as you want to get funny about it and not actually want to help this will be the last bill I’ll be paying and I’ll be going back to Sky. Awful service and rude customer service. Congrats 👏
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Tolgus Peck
(@TolgusPeck) reported
@BeckyDibb @bt_uk Did you get anywhere with this or did they just fob you off some more with it's "outside our control" - but we are going to carry on charging you for a non-existent service regardless?
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Tolgus Peck
(@TolgusPeck) reported
@WeAreOpenreach 8 weeks without broadband due to your line being down & still no date for fixing it. Still being charged by BT for this non-existing service. Do you still charge @bt_uk when you provide no connection?
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Carol & Dean
(@ServiceJunky) reported
@bt_uk just received my first bill .. I have called you a couple of times to confirm what services I wanted and you have charged me for stuff I don’t want… how does this tie in with what Phil Jansen talks about making customer service brilliant?
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Elumalai Mahalingam
(@ElumalaiMahali1) reported
@bt_uk I want to get a broadband from you but I need help. Do I need to get a professional to setup the broadband (if I get one).