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BT (British Telecom)

BT (British Telecom) outages and service status in Lightwater, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Lightwater, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 15, 8:40 PM GMT+1.
  • 71% Internet (71%)
  • 14% Phone (14%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lightwater, England

The most recent BT (British Telecom) outage reports came from the following cities: Aldershot, Cobham, Guildford, Slough, Woking, Bracknell, Crowthorne, Yateley, Ashford, Camberley, Feltham, and Chertsey.

CityProblem TypeReport Time
Aldershot Internet 16 hours ago
Cobham Phone 4 days ago
Guildford Phone 5 days ago
Slough Internet 9 days ago
Slough Internet 9 days ago
Slough Internet 13 days ago

Nearby cities with recent reports

Aldershot

1 recent signals

16 hours ago
Cobham

1 recent signals

4 days ago
Guildford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • ChrisElson11
    Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • epicreble
    mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • paulbarber1977
    paul barber (@paulbarber1977) reported from Spelthorne District, England

    @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • cleanelmbridge
    Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • Prattle16
    Prattle (@Prattle16) reported from Woodley, England

    @btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • Muzzhar
    Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • alexandasmith
    Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • AmitChampaneri1
    Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • young_tom88
    TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mumby83
    Darren Mumby (@mumby83) reported

    @bt_uk what on earth is going on with account. I can’t sign in anywhere

  • geosomerville
    George Somerville (@geosomerville) reported

    WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

  • brian_mcbride1
    Brian McBride (@brian_mcbride1) reported

    @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • LeeWilliams154
    Lee Williams (@LeeWilliams154) reported

    @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

  • Glo_Thienel
    Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help

  • MattHopkins1620
    MattHopkins1620 (@MattHopkins1620) reported

    @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

  • thematrixzion
    bazzer (@thematrixzion) reported

    The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

  • DerekDonkey1977
    Steph Murray (@DerekDonkey1977) reported

    @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution