BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Farnborough, Slough, Feltham, Aldershot, Walton-on-Thames, Godalming, Chertsey, Woking, West Drayton, Guildford, Staines, Iver, Camberley and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| Farnborough |
Internet | |
| Slough |
Internet | |
| Feltham |
Internet | |
| Slough |
||
| Slough |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Harrison
(@MattyH109) reported
@bt_uk Do you have any way to check previous outages? A client is looking for an answer on why downtime occurred yesterday. We suspect it to be an external issue and not an internal cable/config issue. Difficult to prove without any previous logs.
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smokeybarr
(@smokeybarr) reported
@ThaFlyingYrkshm @EE @bt_uk It's EE. I had to leave them because their reception is so bad here. It's a shame BT don't allow their hubs to access all networks. To be fair to BT they responded straight away and said as much. EE haven't bothered.
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Conrad Thomson-Dewey
(@ConradTD) reported
Good Morning @BTCare I am looking for some help? Yesterday a BT account was added to my credit file but do not have an account with you?
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J Armand Smith
(@josiecreates) reported
@bt_uk 4th engineer said he fixed internet. Our complaint was closed and we accepted some compensation. Now it’s down again. Booked yet another engineer.
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Tim Royds
(@timroyds) reported
Note that my 'Superfast' (joke!) BT Broadband is down to 6.1 Mb AGAIN!! 😡 @bt_uk
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James
(@mrr0am3r) reported
@bt_uk I cancelled my service with you within the cooling off period, spoke to someone who confirmed as I cancelled within the cooling off period I would not be charged an exit fee(which I have proof of), now you’re trying to take £400 from me for leaving my contract? Response?
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🎩the_magician 🪄
(@Kirit_Virdee) reported
@bt_uk If I treated patients the way I have been treated by @bt_uk I would have lost my job a long time ago. Who can I make a formal complaint to? The process has been the worse thing I have encountered in a long time. Absolutely pathetic.
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Neil Carpenter
(@cambotowlaw) reported
@bt_uk Yes and was told you can’t do it u less I paid an extra £5 per month. All@i want@is the socket moving before service is transferred to the new property, why is that so hard?
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Lauren Anderson
(@Laurengoose91) reported
@bt_uk Urgent our phones are not working due to digital voice we don't know what we need to do.
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Sunny
(@dunni_84) reported
Rio Ferdinand’s analysis is piss poor. @btsport