BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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The latest reports from users having issues in Lightwater come from postal codes GU18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 02/27/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Guildford, Bracknell, Farnborough, Aldershot, Woking, Godalming, Feltham, Chertsey, Lightwater, Walton-on-Thames, Iver, Hayes, Windsor and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomGuildford Internet
United KingdomBracknell Internet
United KingdomFarnborough Internet
United KingdomAldershot Wi-fi
United KingdomSlough Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsMohitKatiyar MohitKatiyar (@ItsMohitKatiyar) reported

    @bt_uk Atrocious customer service. 7 days back, the agent tells me something else. After putting in a complaint, BT representative gives me completely opposite information. Result: I will be without an internet connection and potentially unable to work - for no fault of mine.

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    @bt_uk Later. Thank for rebooking for next Thursday after noon. However I fear I won't be moving forward per my break up note earlier. @VodafoneUK looks like you will need to provide data for a week since thus us your fault. You had one job, boost customers signal since data was poor

  • Jms30785 James smith (@Jms30785) reported

    @bt_uk I need help with a order that is being delivered to the wrong address, been on phone and keep getting past from department to department why is it so hard….

  • lewisbr07242393 lewisbryant (@lewisbr07242393) reported

    @bt_uk I’ve just upgraded to full fibre and got my 12 months free game pass email so I went to activate it and it only gave me an option for 1 month when it should be 12 months can you help

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk I think the time has come to leave BT. Please can someone call me to discuss what I need to do and how the compensation will be paid to Dad. This really is unacceptable service.

  • DavidDaniels90 David Daniels (@DavidDaniels90) reported

    @bt_uk Well - I've done this and it's made absolutely no difference. (To be honest, I can't see why it would) The always connected service really needs to be dealt with. As does the actual issue in my area to be fair, rather than blaming strikes for delays in repairing.

  • Digital_lizzy Elizabeth Muir (@Digital_lizzy) reported

    @bt_uk my bt disc keeps disconnecting from the hub frequently, I reset and pair but within a week it goes again. Can someone help please!

  • trewpof trewpof (@trewpof) reported

    @btsport if I buy the UFC ppv this weekend, how many devices can I watch it on at the same time? (as a non-BT/Sky/Virgin customer)

  • ratfink2011 Brenda Wymms (@ratfink2011) reported

    @bt_uk our broadband isn’t working. Poor mobile signal but can’t be fixed for FIVE days. HELP

  • Alice04931501 Alice (@Alice04931501) reported

    @bt_uk awful service from BT these last few weeks!