BT (British Telecom) Outage Report in Lightwater, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Yateley, Slough, Camberley, Guildford, Feltham, Chertsey, Hayes, Godalming, Bracknell, Farnborough, Aldershot and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley |
Internet | |
| Slough |
Internet | |
| Camberley |
Internet | |
| Guildford |
Internet | |
| Feltham |
Internet | |
| Chertsey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
-
Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
-
Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
-
Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
-
John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
-
Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
-
Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
-
Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Donna Rainey
(@donnarainey4) reported
@bt_uk I have already complained & I'm waiting on a call back. Very little hope of sorting it apparently as @WeAreOpenreach working in the area & their phones not working!!!
-
Posh5Eva
(@Liampufc1996) reported
Officially upgraded the internet but have to wait until April for it to be installed. Getting rid of the @bt_uk halo (which never arrived but being charged for) our bt internet is only 40ms even though we were told we’d get more. To be replaced with @VodafoneUK gigafast.Excited
-
Paigecass
(@Paigecass1) reported
@bt_uk I am in shock how terrible my whole experience has been ... now to have no internet
-
Daniel Clarke
(@DubStepDan88) reported
@bt_uk If you think I am calling you again you must be joking, i have spent a total of 8 hours on the phone to you. As mentioned you promised me 2 callbacks that never happened. It shouldn't be up to me to constantly call you everyday.
-
niamh🐞
(@rosyjinkx) reported
@bt_uk When trying to pair my disk to my main hub by the app when i unplug the Ethernet cable it never goes back to solid blue it flashes blue and some red
-
Iain Mc Guinness
(@iainmac75) reported
from
Crossmaglen, Northern Ireland
@bt_uk what is the email address for complaints, I want to make a complaint about our account manager
-
Neil1878 ⚽
(@nismoneil) reported
@bt_uk @Ofcom @WeAreOpenreach It's just one broken promise after another. I want someone with authority to investigate this ASAP.
-
Sunderland Fan
(@FulwellEnderFTM) reported
@bt_uk Hi, my wifi is down. Wont connect me to the router saying the password is incorrect and it isnt. Ive checked the link and says everything in the area is fine.
-
Rob K
(@RobK41777792) reported
@bt_uk Hey Claire, thanks for getting back to me. Yeah the hub was flashing orange, its blue now but the speed is so slow I can't send emails, log into google drive or even view my calendar. Yeah I went on that link but i dont think I have a phone number haha! Mybe I do, but no landline
-
Pete's Tweets
(@pete_mccullagh) reported
@bt_uk Thanks for reply, service provider vodaphone and apologies they gave misinformation to us about openreach visit. So issue is more with them