BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hayes, Godalming, Slough, Guildford, Bracknell, Farnborough, Aldershot, Woking, Feltham, Chertsey, Lightwater, Walton-on-Thames, Iver, Windsor and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Phone | |
| Godalming |
Internet | |
| Slough |
Wi-fi | |
| Guildford |
Internet | |
| Bracknell |
Internet | |
| Farnborough |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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othermixed
(@othermixed) reported
Made the incredibly stupid mistake of trying to switch broadband to @bt_uk and now they're trying to sell me a crappier connection for more money after cutting me off from previous supplier so am without internet for 2 weeks if I don't go with them
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LifeOfANonLeagueOfficial
(@goldstone3) reported
@SkySports The law is a farce, but the ref was right by the law. To have @rioferdy5 telling millions of viewers on @btsport that the ref made a 'terrible decision' only fuels the hate towards match officials at all levels.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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LW 🏴💙
(@louisewil86) reported
Do not ever get @bt_uk their broadband is shite and their customer service non-existent. They also believe that #NHS workers can just take time off at the drop of a hat to suit their engineer schedules
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John
(@johndanbatch) reported
@bt_uk hi. We seem to have an issue with our hub. We are constantly getting "cannot connect to this network" when trying to connect. Strangely we can connect to an extender which is connected to our hub. Obviously tried all the usual stuff and even reset to factory.....
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Cimbalean
(@cimbalean) reported
I refuse to even consider moving somewhere that doesn't have @virginmedia How on earth are they only ones providing a decent connection speed. Other stupid providers piggy backing off @bt_uk are limited to their SUB PAR speeds. - Rant over.
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Andrew Everett
(@AndrewSEv_tt) reported
@bt_uk Hi Nicola, yes I’ll DM you, but just to be clear, like most people I’d like a reply to a complaint to actually detail what was found, what was done to put it right and what will be done to stop it happening again, instead of #BT ‘s “glad we could help” just 4 hours later.
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Julia Taylor-Cairns
(@juliataylor1967) reported
@bt_uk Shocking service for our new connection. Order placed 5th Jan, engineer confirmed for 15th Jan. did not turn up, no explanation. Rearranged for 20th Jan, did not turn up. New date of 2nd Feb. Unacceptable for remote property with no mobile coverage. Animal welfare concerns
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IAMSHARLIEANNE
(@sharliesangel) reported
@bt_uk submit and tells me I have missing information. You block my email account and it is entirely your fault and yet I can't access my emails and nobody wants to help. How can you get away with such awful Customer Service. Also, whilst ranting you need to ....
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Sam
(@_verities) reported
@bt_uk it says there's been issues with internet in Belfast since 10 am. any estimation when this might be resolved?