BT (British Telecom) Outage Report in Lightwater, Surrey, England
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The latest reports from users having issues in Lightwater come from postal codes GU18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Feltham, Chertsey, Bracknell, Slough, Lightwater, Aldershot, Woking, Walton-on-Thames, Godalming, Guildford, Iver, Hayes, Windsor, Wokingham and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Phone | |
| Chertsey |
||
| Bracknell |
Internet | |
| Slough |
Internet | |
| Lightwater |
Wi-fi | |
| Aldershot |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rach
(@aitch_R_aitch) reported
@bt_uk actually is a great ploy - make the whole installation experience so #bad customers will think twice about going thru that again should they go with someone else! I will never change broadband provider again!
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Fooodzilla
(@fooodzilla) reported
@bt_uk 08 Mar -First broadband outage - raised fault 09 Mar -Afternoon engineer visit, fixed line 11Mar -Fault raised low broadband speed 12 Mar -Engineer visit, temporary fixed. Other neighbours in same block faced outages. Major fault of duct &cable replacement raised on another flat
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Jill Wheater
(@JillWheater2) reported
@bt_uk I keep getting phone calls from an 0845 number that when I search, claims to be a BT text messaging service. Is this genuine? I don't want to answer in case it's a scam but the calls are so frequent, it's becoming annoying! Any advice please?
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Kieron Phoenix
(@vesuro) reported
@bt_uk I honestly do appreciate the help Dee but unfortunately all Openreach keep doing is moving the date, thats what my complaint is. Its the 2nd, then the 10th, then the 15th, then the 16th and now the 30th....and I guarantee when we get to the 30th the date will move again 😭
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Neily1973*🏳️🌈
(@Neily1973) reported
@KloppMeister19 @bt_uk No. Every so often I ring up and have a moan and they put the price down. All part of the game. I assume they make a bit of extra margin in the period between. Keep your eye on it.
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Fooodzilla
(@fooodzilla) reported
@bt_uk 13 Mar : Raised fault again as our account fault showed problem was resolved while we were still experiencing broadband outages 16?Mar : Engineer visit, no contact with us. No problem resolution
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jules
(@julesrach) reported
@bt_uk Contractors turned up announced to dig up my garden to replace my landline. Pipe & cabling has been left, I've not heard about an engineer coming out yet to connect my internet.... just bad communication
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Mark Cheshire
(@bigchesh247) reported
@bt_uk I am disgusted with the broadband service we are getting no consistent in the supply and keep getting kicked out say no internet
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jules
(@julesrach) reported
@bt_uk An engineer has turned up unannounced this morning to pull through the cabling & then leave it. I didn't know. I managed to soak to him b4 he left & now he knows im in he's coming back after another job? Crazy waste of time & poor communication
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Leah- The Robsons
(@mrsrobson17) reported
@bt_uk Well no it’s nothing to do with the extension that’s a plug. But I was highlighting how bad my wifi has always been to ahve to do this but for the past couple of days it’s even worse... calls cannot connect and I now on my phone I’m using my mobile data?