BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, Slough, Byfleet, Wokingham, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames, Godalming, Chertsey, West Drayton, Guildford, Staines and Iver.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Slough |
Internet | |
| Slough |
Internet | |
| Byfleet |
Internet | |
| Wokingham |
Internet | |
| Bracknell |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Long 💙
(@PaulineLong2020) reported
@bt_uk It says it's down with estimated fix tomorrow at midnight.
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matt 🇸🇦
(@CfcM4tt) reported
@SkySportsPL terrible company @btsport much better
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Coco666
(@Coco66619) reported
@bt_uk And by the way, thanks for the call to help to solve nothing and for the wasted letter telling me that you are doing nothing about it. You may as well have saved the letter and the postage and be more eco-friendly...
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Kezzy - EDS Fibro
(@ziahlunar) reported
@bt_uk I am not a customer, I am a friend of Emily. I understand the difference between manager & holder. My issue is that your company is using someone’s vulnerability against them by avoiding their input. Stop upselling, ESP to vunerable ppl, ESP whilst ACTIVELY avoiding their input.
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Kai
(@KaiLeeder) reported
@bt_uk Hi BT. Have a 4G home hub. The network has been down for weeks. Assume because the EE network is also down. Your call centre keep trying to test a phone line. We don't have one. Just the 4g hub. Seem to be going in circles so who do we call for support?
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tweetsensation
(@81damd) reported
@bt_uk Done that on phone passed to wrong team twice. Such terrible service and stuck with you as you shave a monopoly on new build.0/10
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Sir Darth Omicron 👾 ☠️ 🍥 🇺🇦
(@DavidTYork) reported
@SamLP @bt_uk That was part of the problem that put me off when I vaguely prodded this in the past. I got Vodafone Broadband. It is delivered by Openreach so effectively the same service in the wire. £18 a month including keeping the phone line for incoming calls.
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The Right Honourable Sir AyeBorders
(@AyeBorders) reported
Hi @BTCare Yet again we have an issue with our Internet access. In fact now we have no landline telephone access either. Postcode TD1 1LN
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Maria Millman
(@mariag2109) reported
@bt_uk called to move my services and was told I was out of contract so there would be no charges. I checked this verbally again and they confirmed no charges. Surprise, surprise! Given incorrect info and now have charges! Was told nothing that can be done! Bad form BT!
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accuracypolice
(@accuracypolice) reported
@bt_uk can I have internet for 5 minutes, today? your service is constantly down. I got no less than 5 different IPs today. Internet speed down to a trickle. And constantly falling down for even an hour. What a joke of a company. And I am a joke in all the zoom calls thanks to U!