BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Iver, Hayes, Slough, Windsor, Wokingham, Godalming, Woking, Byfleet, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Iver |
Internet | |
| Hayes |
Internet | |
| Slough |
Wi-fi | |
| Windsor |
||
| Wokingham |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Yeoman
(@LadyGothika1990) reported
@bt_uk I never would have left my previous provider who was half the cost of yourself for the same 4mbs, but your company lied to me, telling me it wouldn't be long until fibre was installed. It's been nothing but a battle with you all since then. 2016 to 2021 been waiting for fibre.
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MoRodgers
(@MoRodgers4) reported
To the @btsport @SkySports w@nkers that rip of your Scottish customer, go watch Hibs sing sunshine in Leith...f#ck your plastic Scottish football bashers
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Gary’s Tweets 🇬🇧🏴🏴
(@gary_robertson) reported
@bt_uk When are you releasing software update to resolve 2.4gh and 5gh conflict issues. ? Had new WholeHome for few weeks inc x2 discs and have to reset system EVERY DAY. Package is not fit for purpose. Read in net common issue and needs update ?
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Andrew Gravett
(@Grav1968) reported
@btsport @btsportfootball So where has the caring for the fans gone to since you were all so worried along with the @premierleague about the ESL? 7:45ko on Saturday night is as bad as 12:45 especially for away fans. Joke.
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Jeff Norton
(@thejeffnorton) reported
@bt_uk Thanks, James. Broadband still spotty and dropping constantly. The advisor on the phone initiated that BT would not help fix the problem because I am “out of contract” and the only way to ensure quality broadband was to sign up for a new router with a 24 mos contact.
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Evy Caluwe
(@Evyken) reported
@bt_uk Hi BT, can you teach your staff some manners please? I did a quote online and have been receiving several marketing calls since which I don't want. I made this known and was told I shouldn't have done a quote online, way to go BT, lost a customer before even joining
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Glen Stewart
(@glen2604) reported
@bt_uk We have contacted customer services several times and basicaly you sold us fibre 2 broadband to be activated on 26th April and yet we still haven't able ro get it because od capicity issues.
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David P Hunt
(@AtypicalDavid) reported
@bt_uk No problem. When do you think you'll be able to get the information by?
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chris corns
(@ChrisCorns1979) reported
@bt_uk @fzrkev Hi @bt_uk same issue, Ge001 error on Oppo Find X2 Pro. Just started today. Been fine previously. Tried reinstalling
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Nicola Ashbrook
(@NicolaAWrites) reported
I mean why this isn’t getting resolved?? We have phoned many, many times. We have raised a formal complaint which you have closed without our consent. This is a really, really ****** service @bt_uk /3