BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 12/04/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Feltham, Slough, Staines, Woking, Aldershot, Iver, Camberley, Byfleet, Windsor, Bracknell, Farnham, Walton-on-Thames, Warfield and Godalming.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomFeltham TV
United KingdomSlough Wi-fi
United KingdomStaines Internet
United KingdomGuildford Phone
United KingdomSlough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leequick5 LQ5 (@leequick5) reported

    This has the fingerprints of @bt_uk all over it too. Been promised a fix 3 times without success

  • Kris08860201 Kris (@Kris08860201) reported

    @bt_uk BT A quick update Hello, Your reference: VOL013-752386245116 my complaint closed without any resolution, explanation or allowing me to reply! Very strange behaviour by the personal - not happy about 14% increase applied on the whole amount when 12 line rental paid in advance!

  • OHareBookmakers Pat O'Hare Bookmakers (@OHareBookmakers) reported

    @LossieSeadog @bt_uk Unbreakable 🥳🥳🥳 Not a signal here either .. Effing joke it is... Buffering all effing day ...No Signal . Cannot load page .. CRAP

  • SamMajor1 Sam Major (@SamMajor1) reported

    Anyone out there have a @btsport app login they’d be willing to share please? #BtSport

  • TheAprilEdwards April Edwards (@TheAprilEdwards) reported

    @BenCodeGeek @bt_uk Not to brag, but @virginmedia have been a bazillion times better. I've had some customer service issues with them, but getting going and ongoing service is 10x better than BT. I'm happy I have a choice.

  • LossieSeadog LossieSeadog (@LossieSeadog) reported

    @bt_uk Yes Paula, BT Halo hybrid has a weak signal so has not helped at all.

  • FutbolMoe M (@FutbolMoe) reported

    @LFCTransferRoom @btsport Lol you know it’s bad when even Klopp is asking for signings

  • jamo969 Jon A (@jamo969) reported

    @SkySportsPL picture quality is so bad it's unwatchable... unless you pay even more for HD👎👎👎. At least when you subscribe to @btsport & @PrimeVideo you get HD & 4K for the price. 👏👏👏

  • Xiaotingia xiaotingia (@Xiaotingia) reported

    @bt_uk Today was supposed to be the day I was reconnected. A call at 8, by someone not knowing what was going on. Call was transferred, which cut me off. No one rang back - rude. I rang BT. I have to re-order the TV service from scratch. No, just no.

  • MarkTaber_FII Mark Taber 🇺🇦 (@MarkTaber_FII) reported

    @bt_uk I did! Also the details are in my Tweet. Very poor that no action has been taken. As you will see if you look me up I have identified, investigated and reported thousands of investment scams like this. You can’t expect me to stop them as well!