BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

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The latest reports from users having issues in Lightwater come from postal codes GU18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 01/31/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Lightwater, Aldershot, Slough, Bracknell, Woking, Walton-on-Thames, Godalming, Guildford, Iver, Hayes, Windsor, Wokingham, Byfleet, Farnborough and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLightwater Wi-fi
United KingdomAldershot Internet
United KingdomSlough Internet
United KingdomBracknell Wi-fi
United KingdomWoking Internet
United KingdomBracknell Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SomeguyLondon Rob V (@SomeguyLondon) reported

    @btsport why is it that your coverage of the Juve Torino match started 15 mins late? As a paying customer, this is is disgraceful

  • TheSilverFrog AndrewPrince (@TheSilverFrog) reported

    @bt_uk So why can I not get BtSport for free as a Bt Broadband customer? It doesn't seem right. BtSport is a commercial channel so they already get revenue from Adverts. Bt will price itself out of existence to so many people! As a pensioner I cannot afford it. Will listen to BBCRadio.

  • JakeParry90 Jake (@JakeParry90) reported

    @BTCare evening, been getting slow speeds for a week or so. Package is 900mb but was getting around 500 quick was fine but now only getting around 100mb can this be checked please? I know works were taking place on Thursday

  • andystock22 Andy Stock (@andystock22) reported

    @OldMancunium @btsport Blame the English FA. Due to the football blackout ban, BT Sport are not allowed to show any live football until 17:15 on a Saturday.

  • mikepHTFC mike pearson (@mikepHTFC) reported

    @bt_uk No - I was trying to be a BT customer as I’m moving to a new build property with FTTP.

  • mattwhitthread matt whitthread (@mattwhitthread) reported

    @bt_uk Do you mean actually help or BTs version of help, two weeks without internet on Monday, you haven't even tried to help up to now!

  • leon_curly12 Leon Keirl (@leon_curly12) reported

    @RugbyInsideLine Only 1 of the 3 Premiership games that went down to the wire were shown on tv, why am I paying for @btsport ? Especially given I’m a Falcons fan it’s money down the drain, rugby is definitely going backwards unfortunately

  • granth1974 Neil G (@granth1974) reported

    I put like a 3 second clip of a young lad in the crowd at a game out today and ******* @btsport copyright struck it. **** you BT Sport. Bunch of wankers.

  • pausingplace Diana Hall (@pausingplace) reported

    @yetholm18 @bt_uk It’s the terrible failure to communicate that gets me. By and Openreach seem completely unable to communicate with one another. It’s no way to run a business, but to mention offer a service!

  • Big_Pants Christa (@Big_Pants) reported

    @bt_uk any problems in the Welling area? My wifi keeps dropping out