BT (British Telecom) Outage Report in Lightwater, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Lightwater come from postal codes GU18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Guildford, Bracknell, Farnborough, Aldershot, Woking, Godalming, Feltham, Chertsey, Lightwater, Walton-on-Thames, Iver, Hayes, Windsor and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Guildford |
Internet | |
| Bracknell |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Wi-fi | |
| Slough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
-
Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
-
Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
-
Prattle
(@Prattle16) reported
from
Woodley, England
@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
-
Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
-
Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
-
mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
-
peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
-
May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jordan
(@jordanreid05) reported
@btsport fix your ******* PS5 app it’s been broken for about 6 months!!!
-
Chris Fields
(@FieldsyUK) reported
@WeAreOpenreach @bt_uk Day 57 of having no broadband service thanks to OpenReach. You only have to run a 12m fibre and install the ONT. A work experience kid could do this quicker. I will keep tweeting until you resolve this. #OpenReachnotfitforpurpose
-
Dr Crab Hands
(@Dr_Crab_Hands) reported
@bt_uk Cannot believe you have a outage in BA2 for 8+ hours on a Friday night. Why no contingency plan to cover outages? Terrible service.
-
Roberto Dawson
(@Rob_Dawson93) reported
@hairymonkeypits @btsport @btsportrugby It was the same in the first game. Exactly the same issue and I had to turn off as it was hurting my eyes to watch!
-
#DocMartin
(@GoMcMahon) reported
@virginmedia watching BTSport 1HD live on the TVGo app is hopeless. Lag in the video stream is horrendous, ruining the viewing experience. The App is the worst.
-
Stephen gray
(@Grays85) reported
@bt_uk Scenario.. I have unlimited wifi 1 hub a disc and free calls… if I’m on connected on a 30mb line. And I change to a 1gb line because it’s now available. Will the unlimited wifi and free call service cost more…
-
Peter Smith
(@Peterlpool) reported
@bt_uk Exactly what I said. Upgraded our package. Router sent out to us. Next day you lock out BT Sports. Text saying engineer was coming today to fix our aerial, etc. So thought we see how it went. Didn't bother to turn up. No point DM'ing. Just cancelling tomorrow.
-
Anne Glen
(@ahgl) reported
@bt_uk We were meant to have had a visit this morning, no one appeared. There's meant to have been a problem with link between @bt_uk and @OpenreachHelp. Another wasted morning. Not impressed with the weeks this has taken to still be not fixed.
-
Hannah
(@H_G_Williams) reported
Well done @bt_uk and @WeAreOpenreach you have cancelled my grans phone line by mistake and left a vulnerable 83 year old without her help line for the next few weeks until you can reconnect it. Surely you can expedite the process for the elderly who rely on their phone line
-
Charlie Bingham
(@CharlieBonobo) reported
@bt_uk I keep getting an alert to say my 'my sim has been turned off by your provider'. I can't call because I have no phone network for some reason & the live chat bot said I couldn't use live chat for tech help! Please can you look into this ASAP!!!