BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 11/28/2025 04:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Staines, Guildford, Woking, Aldershot, Iver, Camberley, Feltham, Byfleet, Windsor, Bracknell, Farnham, Walton-on-Thames, Warfield and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomStaines Internet
United KingdomGuildford Phone
United KingdomSlough Internet
United KingdomWoking Wi-fi
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @peacockTV @WWENetwork @btsport It would probably be forced 1 week instead of the suggested 1am next day after Live and Encore BT by BT but even that is better than the 30 days on existing WWE Network UK and better than the minus 7 days Free to Air option.

  • mathewhutchison Mathew Hutchison (@mathewhutchison) reported

    Hi @bt_uk any response/help to this?

  • PiNetworkUpdate PiNetworkNews (@PiNetworkUpdate) reported

    . @bt_uk have blocked Pi mining app. If you have a problem, switch to mobile internet or a friend's shared internet.

  • DTMWIF Don't Tell Me What I Feel (@DTMWIF) reported

    @SkySportsPL @btsport @PrimeVideo As a group can you please SORT YOUR ****? It's Sunday, there's 3 #PL games ongoing. So why is my option #BREAVL or... Oh, no. That's it. I can choose to watch it on 4 different channels across multiple devices. But it's all the same match. WTAF?

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk Been trying to disable the Open user BT WiFI Hotspot on my router for weeks. "Sorry something's gone wrong There's been a problem while processing your request. We have registered this problem and will be looking into it shortly." Please disable it for me

  • hedgehunter66 peter clarke (@hedgehunter66) reported

    @nwm1894 @BBCMOTD @btsport didn,t see motd but bt totally shite has jake humpty got his toys back in his pram yet disgraceful attack on the officials keown and analeise dodds just as bad

  • jkerrlfc Jack (@jkerrlfc) reported

    @btsport @bt_uk I actually ******* hate you it’s been impossible to watch the game due to constant lagging on your **** ******* broadband, I’ve heard nothing but negative about you and now I’ve seen it with my own eyes, useless ***** the lot of you.

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    @jkerrlfc @btsport @bt_uk There just useless arseholes mate do the bare minimum to ever be arsed to help shame you’re now in there cycle

  • LDNCHAOSS Chaos Barker (@LDNCHAOSS) reported

    @bt_uk I hate ur broadband sooooo much that I paid off the rest of my contract to leave early and join @SpaceXStarlink which is more expensive! I wouldn’t recommend ur broadband if it free! **** service!

  • VickyPaterson16 Vicky Paterson (@VickyPaterson16) reported

    @bt_uk so my internet connection is constantly dropping out, gone through the app online and it's says there is nothing wrong. Can someone help since all phone lines are closed? This has been going on since 25/12.