BT (British Telecom)

BT (British Telecom) Outage Report in Lightwater, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lightwater, Surrey, England 03/01/2026 12:50

March 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lightwater, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Guildford, Bracknell, Farnborough, Aldershot, Woking, Godalming, Feltham, Chertsey, Lightwater, Walton-on-Thames, Iver, Hayes, Windsor and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Wi-fi
United KingdomGuildford Internet
United KingdomBracknell Internet
United KingdomFarnborough Internet
United KingdomAldershot Wi-fi
United KingdomSlough Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samburnejames Sam Burne James (@samburnejames) reported

    @bt_uk Great customer support on the phone just now from Jennifer, really helpful, thanks so much.

  • MathewsAnnika Annika Mathews (@MathewsAnnika) reported

    @bt_uk not good customer service. Not communicating what the problem is, making it difficult to contact you, saying something would be fixed by a certain time then it isn't

  • andystephens71 Andrew Stephens (@andystephens71) reported

    @bt_uk I’m waiting for an engineer to call today. I’ve had a no show twice in the last couple of weeks and it feels like the same will happen today. I’ve lost complete faith in BT and what irks is I’m paying £60 a month for slow broadband. Can someone help

  • pauldownsphoto PaulDownsPhoto (@pauldownsphoto) reported

    Impossible things to do number 1. Speak to a human at @bt_uk. Therefore if they do charge me a fee for not returning the broken kit that was delivered back to them 19 days ago they can expect to refund me, pay interest and pay extra for my time, chargable at a mere £30 per hour

  • charlie37sparks Charlie Sparks (@charlie37sparks) reported

    .@bt_uk your customer service is a complete joke. 4 engineer appointments, 2 failed to show, 1 couldn’t fix the issue, 1 was the wrong engineer. Over 2 weeks without internet now! Sort it out!

  • EssexRocker Dave (real not a parody account) 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EssexRocker) reported

    @bt_uk Update, latest order failed. Should have started yesterday but didn't. No one knows why different excuse each time. Nearly 5 hours to renew!?! I've asked for it to be escalated to higher level but all 6 customer service staff are confident they have sorted it & won't escalate it.

  • fan_kline FRANZ KLINE FAN (@fan_kline) reported

    @bt_uk NEVER EVER JAVE I ENCOUNTERED A COMPANY SUCH AS THIS.......THEY LIE TO THEIR CUSTOMERS AND CANNOT FIX THE SIMPLEST OF PROBLEMS....I HAVE EVEN TRIED EMAILING THEIR CEO...PROBLEM AFTER PROBLEM AFTER PROBLEM....AND IT WASNT MY FAULT......RAGING NOW AFTER A MONTH OF BULLSHIT

  • smallvillage1 Pete 💙 (@smallvillage1) reported

    @bt_uk what’s happening with billing, got an email saying my bill was available on line, only paid it a month ago after problems with your billing system

  • HisWayUp Gavin Owen (@HisWayUp) reported

    @bt_uk You were speaking to him via Live Chat. He had to answer various questions and confirm an email PIN to prove his identity. He's been your customer for 50 years, he's an old, ill man, and this is the best you can do. Shame on you.

  • adamcbentley AdamCalvertBentley (@adamcbentley) reported

    Just cancelled my @BTBusiness account- the service was appalling and slow. I’m out of contract yet they charged me £18 for the to leave and a 30 day cancellation period. A lesson in how to insult a customer of 7 years and ensure I never use their service again @bt_uk @BTCare