BT (British Telecom) Outage Report in Lightwater, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lightwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lightwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lightwater, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Yateley, Slough, Camberley, Guildford, Feltham, Chertsey, Hayes, Godalming, Bracknell, Farnborough, Aldershot and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley |
Internet | |
| Slough |
Internet | |
| Camberley |
Internet | |
| Guildford |
Internet | |
| Feltham |
Internet | |
| Chertsey |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elena
(@GoodNeapolitan) reported
@BTCare Brackley broadband has been extremely slow to the point of completely timing out for the last three days! Please can you sort the issue. Thank you.
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ramman
(@ramman00) reported
@bt_uk And how exactly is a customer meant to "correctly progress an issue" when your website/app is outright lying to us and saying that our minimum guaranteed speed is "as expected" when in fact it is far below what it should be?
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Crooked Bones
(@BonesCrooked) reported
@bt_uk @calicocross anyway, im having problems with my virgin media, can you help me pls. i know your know virgin media but at this point asking a differnt provider is better than going to them cucks
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jonny cook
(@jonnycook08) reported
@bt_uk hello I have a bt broadband package and I have had numerous issues with the following error ( couldn't authenticate connrction) this is thr same issue using 3 different devices and when it does connect. I lose Internet a few times a day. Can you help?
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seadaisy
(@seadaisy81) reported
@ConsumrRightsUK @bt_uk (1/2) Day 10 still no broadband still not had visit from an engineer. Day 2 Mini hub not working even after following the technical instruction of “turn it off an on again”. Still no lifeline service available for disabled mum, no hive heating system
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red tinted glasses 🌳
(@Tr1ckyTree) reported
F'ing so ck of the site of Jeremy Alcoba in #Moto3 . Poor wee John @johnmcp17 #MotoGP #btsport
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Andy M Morley
(@AnMoSportPsych) reported
It’s annoying @btsport are still unable to broadcast in a way that if @MLB games overrun you can record without resorting to identifying the broadcast that follows and recording that too Game 2 cut out with the Marlins leading 3-2 in the 8th. Nearly missed #RaysWin 7.
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Giles Senter
(@NobbySenter) reported
@bt_uk Home move booked and confirmed for Monday 12th. Two days later I get a text to advise its been moved to the Thursday 15th. On phone now trying to get a resolution, but the advisor basically wants to give me a couple of quid to go away and find my own solution. Not happy.
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Denny
(@denny) reported
@bt_uk My details are totally irrelevant here. You have a bad feature implementation on your website, it will affect _everybody_ who is using a password vault to keep their passwords more secure. Tell your web development team, that's all you can do about it for now - thanks!
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🐝🦋Anne Margaret Gorse🦋🐝
(@Claryette) reported
@ElaineWITV A number of Tweeple are raving about this. I'll tell Dad to watch when @BTCare @bt_uk fix the fault that we've had since last Wednesday .......