BT (British Telecom) Outage Report in Rochford, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rochford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Rochford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Southminster, Leigh-on-Sea, Canvey Island, Sheerness, Maldon, Chelmsford, Southend-on-Sea, Basildon, South Benfleet and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Southminster |
Phone | |
| Leigh-on-Sea |
Phone | |
| Canvey Island |
Internet | |
| Sheerness |
Internet | |
| Maldon |
Internet | |
| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rochford, England
Latest outage, problems and issue reports in Rochford and nearby locations:
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Martin Harris
(@tommyharris57) reported
from
Great Wakering, England
@DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Denye
(@simondenye) reported
@BTCare @bt_uk complete Wi-fi not what it’s cracked up to be. On Infinity 2 and getting poor signal
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Yeyeyeyee
(@Sc0peZy) reported
@bt_uk Oh ok. Is there some sort of email service that would update me on when you might get more stock or would I just have to keep checking your shop?
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Carter
(@CatchCarter_Now) reported
@bt_uk This is ridiculous. I have had nothing but problems and issues since I purchased the plan. Changed it from what is on hub to something I will remember however I don’t understand now why it’s kicking me off my own WiFi and stating incorrect. Now it’s dancing blue and green...
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Amélie 🌙
(@LoveWillBreak) reported
@bt_uk we have no internet despite turning the hub on and off, the light is orange and on the hub manager it’s said not connected to internet. Help please this is very important for me to be able to work
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Matt Long - Actor/Producer
(@MattLong1980) reported
Annnnd the @bt_uk @BTGroup comedy show continues. Promises of callbacks from exec customer team that don't happen. Then to top it all off. I'm charged for the services that they have not delivered. I might have to use BT as a case study on how NOT to do customer service.
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StylingLifeToday
(@monicat2017) reported
@btbusinesscare I have an issue with a charge that has been added to my bill that I should not have been charged for and need it refunded
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Carter
(@CatchCarter_Now) reported
Why am I paying - premium @bt_uk for WiFi... I can’t even enjoy in bed. Renting a small one bed flat. The gaff isn’t big at all. The signal should be able to reach! You seriously forcing me to part with more cash to get basic coverage is ridiculous and outrageous!
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DJ
(@DerekHu66372170) reported
@bt_uk signed up for BTsport for £15 per month on the 19th September, why am I being charged £19. I was told by your customer service the price wouldn’t go up since I signed up after the 1st of September ( yes I have the conversation saved) this is mis selling.
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Parkside Malvern
(@parksidemalvern) reported
@bt_uk broadband is down here in Hornsey Park Road or is it just us?🤔
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!
(@JulianProkaza) reported
@bt_uk Hi there. Broadband off/on all day and now no service for 1 hour. No faults in area or with service test, other than ‘We’re doing some work – that could be the problem’. How can I find out what’s going on with the connection/service?