BT (British Telecom) Outage in Rochford, Essex, England

@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

@BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

@JimmyStone_ Down load the BTSport app

@BTCare is there a problem with broadband tonight in CM27PZ

@btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

@btsport Martin Keown if Var is in then Arsenal never get the pen end off

@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

No @WeAreOpenreach engineer today to sort my dad’s broadband out. More outright lies from @bt_uk @BTCare the worst customer service we’ve ever encountered. Well done. See you on @BBCWatchdog. They simply do not care if we stay or leave, just want the money. You should be ashamed

1, @BTCare Hi we left you in May because of your appalling customer service (or lack@of it) and now my father has gone back to you (against my wishes) to receive fibre broadband. Not only has he been told he can’t get fibre today (Unsure of the reason)

@BTCare I was told yesterday you would be in contact, then you advised it would be today after an engineer didn’t turn up last Friday. Still nothing! It’s ridiculous and not a good way to treat new customers!

Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

@BTCare I have been given a complaint code and BT are coming back to me.

@btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

@btsport CRAP CRAP CRAP

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@BTCare Don’t worry, I’m with Sky and they’re just as bad.

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

@BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

@BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

@BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

@beverleyturner @RobroyTroy12 @virginmedia @bt_uk Same over the river ! Engineer who visited told me to buy WiFi boosters from Amazon. Have bought 7 and signal gets to all rooms now plus a booster from Virgin, that was free. Have no plugs free now for vacuum though...,

@_Nell_Wood_ @bt_uk @JackLHodges I’ve been told there’s a mast down near you! I just changed my phone contract and they flagged with me as your address was still registered on my account! That might help xx

Hey @bt_uk my router keeps restarting itself between the hours of 9pm to 12pm everyday, I don't think this is normal so if you guys have a solution or an answer then I'd appreciate it.

@bt_uk Broadband worked fine all over the house for years. Since the 'signal boosters' went on sale, the signsl upstairs is pretty much weak as dishwater. Will def be shopping around when contract is up....its like having dial up again. Fed up of seeing Lite versions

@JackLHodges @_Nell_Wood_ @bt_uk Only downside is that the router sucks a little but for your size flat it should be ok

@bt_uk I need assistance with my internet it’s bin bags. Constant packet loss and latency issues

@rijohnstone @bt_uk I am sure they do. It is not your opinion on independence that I have an issue with.

@btsport £438 for a years subscription... I really hope your CEO dies a horrible death 🖕🏻

@bt_uk So for my broadband that was supposed to be activated yesterday. I still have no connection. Because oh yes... I DO NOT HAVE A BROADBAND LINE! I tried using my phone line to connect to the internet. But enough is enough. You have lost me as a customer.

@bt_uk I have upgraded my service and the speed is no differnt to what I had before. Terrible