BT (British Telecom) Outage Report in Rochford, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Rochford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Rochford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Maldon, Leigh-on-Sea, Sheerness, Southend-on-Sea, Basildon, South Benfleet, Rochford, Rayleigh and Chelmsford.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Rochford, England
Latest outage, problems and issue reports in Rochford and nearby locations:
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Brian O'Keefe (@rider45) reported from Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Jason Plom (@jasonplom) reported from Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England
@BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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Neil Wilson (@wilson_76) reported from Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England
@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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stuart dew (@stuart_dew) reported from Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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stuart dew (@stuart_dew) reported from Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Matt Brown (@Mattpsychol) reported from Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Keith Flanagan (@Flanners999) reported from Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Neil Wilson (@wilson_76) reported from Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England
@bt_uk Still terrible
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Paul Parker (@paulparker81) reported from Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Jack Horrey (@JackHorrey) reported from Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Pullon (@mikepullon) reported
@bt_uk Our business in York YO15 5UX has lost phone and broadband - fault logged. Is this a local issue or more widespread.?
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James Gilbraith (@BooGilbraith) reported
@bt_uk ive also got rid of Bt sport & am paying the £109 fee to cancel - total lack of any empathy or blame on your part. Business as usual even in a pandemic. We are just meant to suck it up.
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Steve Stuart - Vric Consulting (@FutSocSteve) reported
Don’t worry @bt_uk just the two and a half hours on the phone this morning trying to rectify the issue caused by your solution after 59 minutes on the phone yesterday on the items stemming from a botched house move on 6th November.
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Jens Harris (@JensHarris) reported
Good job @bt_uk Had BT Broadband. Upgraded. Line disconnected with no explanation. Engineer will call...no call. 2 days currently without service and no timeframe of completion. This is 2 star worthy on trustpilot. 👏👏👏
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Jo Short (@slawsy85) reported
@bt_uk is anything down today? Speeds for both up and download is atrocious today, box is showing normal connectivity
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Michael Mooney (@Michael_Mooney) reported
Hi @bt_uk my broadband contract is over and I want to renew with you. I'm happy to downgrade the speed, but there's no option to do that on your site - if I can't get a new deal with you, I'll need to cancel.
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James Gilbraith (@BooGilbraith) reported
@bt_uk You cancelled the DD and never cancelled an outdated account on your site - so I was completely unaware - £19.50 is aggressive and over the top - shocking service and aggressive charges
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Hairy Angus (@HairyAngus) reported
@bt_uk My TV won't connect to your service, I need an engineer, my youngest son who has a degree in artificial intelligence and robotics couldn't even get it to work
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dan (@danniroo) reported
@bt_uk Hi I wonder if you can help. My dad uses Virgin for his provider & watches sport on BT. For the last couple of months the option to use the red button to watch certain games has disappeared. I contacted Virgin & they said it was a matter for BT to deal with, thanks.
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Roblola (@Rob_Bulll) reported
@bt_uk What is the complaint number please? I don’t want the cust service number as it took 90 minutes to get through last time.