Is BT (British Telecom) having an outage in Rochford, Essex, England?

@BTCare Don’t worry, I’m with Sky and they’re just as bad.

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

@BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

@BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

@BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

@BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

Some companies are so poor at customer service @BTCare

@BTCare Hi, cancelled BT Sport in March as i am on Virgin. Your staff call me, don’t speak most of the time & your live chat lady admits you have not cancelled correctly. Promised call back today 2-9, nothing. Very poor

@DaveThePepper @BTCare @bt_uk Sorry to be rI’m now trying to relax as I’ve already arranged for a sky service. Complaint on twitter about @bt pays off just a shame @Twitter can’t reinstate my original account with 900 followers

@DaveThePepper @BTCare @bt_uk Not to be rude, but are generally a unapologetic fucking moron with the I.Q. Of a particularly dumb beetle. I’ve explained the procedure clearly . Phone rang. I dialled 1471. I dialled 3. It connected me to by. What don’t you understand. Ask a friend.

@DaveThePepper @BTCare Look, i explained, @bt_uk just lied instead of doing what I asked I’m doing a YouTube vid showing they’re mcompetence from day 1 they’ve been awful and expensive

@BTCare Well I’m told, refelecting on your appalling service , eg refusing to help unless I provide my account number following lots of Id checks that sky are are a lot more competitive I’d like the name of the idiot that woke me please

@BTCare I just signed up to new 18 month contract. Wanted the BT Sport deal for 18 month. Not a NEW customer so cant get it. Not great customer service!!

@BTCare Slow speeds & the WiFi is constantly disconnecting from my phone. Who do I contact to get this fixed because we are currently looking at providers to change to

So let me get this straight @btsport. You've lost the rights to loads of football, lost the rights to NBA, lost the rights to UFC and god knows what else, but you want to increase my bill in September? Why would I continue to pay you for a reduced service with fewer products?

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@BTCare Check my other tweet. Your customer service is shambolic at best.

@BTCare Absolutely nothing is happening that is my issue right now

@BTCare @rich_allen85 Without French Ligue 1, I will cancel my TV subscription!

@BTCare Yes with the promise of delivery tomorrow at the latest at point of order, now told completely out of stock which is shocking and your customer service advisor Holly Pilling in Bolton office couldn’t give a damn.

@oxchris @BTCare you need to get hold of their "family and friends" support team, the secret support team for staff because BT know their support to customers is shocking.

@jamescvd1980 @dondinelli @MTKGlobal @BronzeBomber @Tyson_Fury @btsport @RealCFrampton @paddyb_ireland @Stevenward_ @ChampCummings @SamMaxwell88 @mccullough_marc @sugarseantl @frankwarren_tv @BTSportBoxing This is a rough sport, I get the impression its not for everybody. People are way too sensitive & take "talk" WAY too seriously. Never a need to be so butt hurt over stuff like that.