BT (British Telecom) Outage Report in Rochford, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rochford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rochford, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Southend-on-Sea, South Benfleet, Basildon, Maldon, Wickford, Southminster and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
Wi-fi | |
| Basildon |
Wi-fi | |
| Maldon |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Rochford, England
Latest outage, problems and issue reports in Rochford and nearby locations:
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Dickson
(@MonsieurStefan) reported
@BTCare morning, any reported broadband issues in the DH9 area? Website says no issues but my hubs not connecting (solid orange light).
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Kevin Redpath 🇪🇺🌍🎬🙏❤️❄️
(@CreativeRedpath) reported
It will come as no surprise to anyone who has had to communicate with @bt_uk that our broadband line was indeed cut on the 10th December and re-assigned to another customer. We had no outstanding debt to BT and pay our bills by Direct Debit. 5/
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Tom Perks
(@Tom94Perks) reported
@bt_uk How do I get hold of someone at fiber support? I’ve been on hold for well over an hour now. 2 missed promise dates for activation now also.... #notimpressed
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Marshalls
(@treesurgeon47) reported
@bt_uk BT approach to customer services seems to be : 1 Only respond to complaint when customer raises issue on social media 2 After several placatory calls ignore completely 3 Never actually bother solving the issue which was the cause of the original complaint
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Jane Nabulsi
(@janenabulsi) reported
@bt_uk absolutely impossibly bad customer service! Hours waiting on the phone. Cut off with no return call. I’m quite sure billing will be efficient though - I recommend you try another broadband provider if you are looking! #BT #BritishTelecomUK #fail
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sharon smith
(@sharon697) reported
@btsport please sort out the sound problems with this game
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Cristiano Cantore
(@c_cantore) reported
@bt_uk cancels my line ‘by mistake’ yesterday. Promised to call me back today to fix this. During the call this morning the line drops and after more than an hour I’m still waiting for a call back.
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Newcastle Utd Fan
(@mrminky79) reported
@BTCare internet down at my home and several neighbours
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Mal Campbell
(@Malkatron) reported
How does 4G provide a faster more reliable service through thin air than @bt_uk can through a fibre optic cable??
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🔴⚪️🔴⚪️🔴
(@mrdavidsykes) reported
@bt_uk just had text from BT saying our wifi, which has been down for the whole area since 2pm yesterday, is now working. I can confirm it is not working.