BT (British Telecom)

BT (British Telecom) Outage Report in Rochford, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rochford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rochford, Essex, England 04/23/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rochford, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Southminster, South Benfleet, Canvey Island, Leigh-on-Sea, Rayleigh, Sheerness, Basildon, Wickford and Southend-on-Sea.

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City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomChelmsford E-mail
United KingdomSouthminster Internet
United KingdomSouth Benfleet Internet
United KingdomChelmsford Total Blackout
United KingdomCanvey Island Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Rochford, England

Latest outage, problems and issue reports in Rochford and nearby locations:

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fan_kline FRANZ KLINE FAN (@fan_kline) reported

    @bt_uk ONCE AGAIN AND NOW FOR THE 8TH TIME THEY HAVE LIED TO ME AND FED ME WITH A DISGUSTING TRAIL OF MISINFORMATION.....I HAVE EMAILED THE CEO Mr Phillip Jansen and guess what ?....NO REPLY....They have caused me problems than I could possibly share here. USELESS BEYOND WORDS

  • zeeman1976 Michael Richard (@zeeman1976) reported

    @bt_uk another day without refund from duplicate payment think I might cancel direct debit next month then pay twice in May. wonder how quick you'll b on my case for payment? company is s shambles

  • fan_kline FRANZ KLINE FAN (@fan_kline) reported

    @bt_uk @bt_uk ONCE AGAIN AND NOW FOR THE 8TH TIME THEY HAVE LIED TO ME AND FED ME WITH A DISGUSTING TRAIL OF MISINFORMATION.....I HAVE EMAILED THE CEO Mr Phillip Jansen and guess what ?....NO REPLY....They have caused me problems than I could possibly share here. USELESS

  • cnagCNN CNagendraEY (@cnagCNN) reported

    @bt_uk I have never experienced duplicate charges from any other company with whom I have a direct debit. Thank you for your automated message but that isn’t good enough. Why has this happened and WHEN will this be refunded?

  • raechaep Rachael Basak (@raechaep) reported

    @bt_uk There’s one visible with seemingly strong signal. It no longer transfers us to the BT to website to connect. So strange as it worked until last weekend. Is there a wider issue?

  • MarieSharkey4 Marie (@MarieSharkey4) reported

    @bt_uk HX2 6RG. It's absolutely abysmal service

  • HordeLord13 ShyGuySoup (@HordeLord13) reported

    @bt_uk i absolutely love it when the network goes down regularly at night. Im an insomniac who basically functions as a night person. This is happening way too much now and were considering changing providers since we pay so much for a service we can barely use.

  • JonathanOPrice Jonathan Price (@JonathanOPrice) reported

    @MartinSLewis After problems I've been having in trying to port the number over from @virginmedia to @bt_uk I'll be doing the switching myself in future. Asking companies to do it on my behalf is an headache.

  • matt_c07 Matt Clifford (@matt_c07) reported

    @bt_uk just tried to take a new contract as an existing customer and your systems are absolutely awful. Only offered one package (so can’t downgrade). I was happy to stay with you for another two years, but now reconsidering.

  • adamhenderson14 Adam Henderson (@adamhenderson14) reported

    @btsportmotogp awful start to the season. Pay a premium for btsport and all you get is the international feed from Dorna. Gives me a good reason not to renew my package next year #MotoGP #btsportmotogp #btsport