BT (British Telecom) Outage Report in Rayleigh, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (16%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Canvey Island, Chelmsford, Rochford, South Benfleet, Basildon, Grays, Maldon, Wickford, Southend-on-Sea, Latchingdon and Snoreham, Billericay, Gravesend, Rayleigh, Leigh-on-Sea and Southminster.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island |
Internet | |
| Chelmsford |
||
| Rochford |
Phone | |
| Chelmsford |
Internet | |
| South Benfleet |
Internet | |
| Basildon |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Maldon, England
@bt_uk Still terrible
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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A Mimic with Anxiety
(@Alice_blackmage) reported
@bt_uk Thank you, Also sorry for being so rude about this
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Paul Gedge
(@paulusminimus) reported
@bt_uk Third time in about two weeks our internet's gone down for a protracted period. Seriously?
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Paul Hulse
(@RadioPaulHulse) reported
@BTCare on making complaint, your team tell me there is no issues and i have fast speed, yet my broadband is cutting out intermittently but apparently you can't help any further.... SO, What exactly am i paying for?
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Vilms Green
(@vilmsgreen) reported
@bt_uk incredible poor response to phone calls! Thousands on furlough why not get more staff!
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Mark McPeake
(@mcpeake_mark) reported
@bt_uk So it's raining and what does that mean? It means a reasonable Internet connection of 35/4.5Mbs with a ping of 18ms drops to 5.7/0.73Mbs with a ping of 515ms. And before you ask, it isn't anything in my house. Same old problem. Go look at the pole connection. It's there!
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Beer Enthusiast
(@craftconvert) reported
@bt_uk very little/no mobile signal (on all devices) for 48hrs in Vale of Glamorgan. Any idea why?
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Peter (2M0SQL)
(@2m0sql) reported
Think there might be an issue with @bt_uk in my area, VDSL modem has completely lost sync
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buddhaboy
(@SkitsBuddhaboy) reported
@bt_uk U lot are shockingly **** slow so no thanks assist ur staff to not carry out false promises . Let me chat to one of ur big boy managers instead of hiding behind ur customer service team who im always puttin up against the ropes. U wassios! told me 9th now its 15th lol u jokemen
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Martin Sluggett
(@sluggett_martin) reported
@bt_uk Having to revisit an issue i had already addressed and agreed to a solution to find it had not been executed then having to re examine all the details again to get to the same conclusion.
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Kathy Pearson
(@KathyPearson1) reported
@bt_uk Never thought moving my phone and broadband would be so stressful. BT notified on 18/02. Given 3/03 as moving date. That was then changed to 8/03. Phone line done but am still waiting for broadband #poorservice #unacceptable Now looking at 12/03 at the earliest. 😡