BT (British Telecom) Outage Report in Rayleigh, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Latchingdon and Snoreham, Basildon, Southend-on-Sea, Rochford, Gravesend, Rayleigh, South Benfleet, Billericay, Chelmsford, Maldon, Wickford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Latchingdon and Snoreham |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Rochford |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺 Damien The IndyCar Brit 🏁
(@DamienHellewell) reported
In the first 94 minutes of last night's Dodgers v Giants game, @btsport showed 15 gambling adverts. That's an average of one every six minutes. One break alone had three gambling adverts. Is it any wonder that gambling addiction is such a big issue?
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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tracey harris
(@vaux70) reported
@bt_uk Home phone not working. Thanks.
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barry mccaffrey
(@BarryBelfast70) reported
Elderly parents BT phoneline breaking down repeatedly for 6months meaning my mother who has cancer potentially missing phone consultations with her doctors. Do @bt_uk fix the problem? No they tell them to sign up to priority fault line. @bt_uk is a DISGRACE
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Xavier Sprocker
(@2plus3times5) reported
@hayley_siddons @bt_uk It's everywhere... mines been down since midnight... East Anglia...
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Adam Gregory
(@ads9742) reported
Will never use @bt_uk again, case being handled by the directors office and still additional delays and failings.. Case lodged with @OmbudServices
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Adam Gregory
(@ads9742) reported
Once again @bt_uk have missed a fix date for my Internet service. Not sure why I'm surprised as this has been going since 21/07. Embarrassing shocking service
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Xavier Sprocker
(@2plus3times5) reported
@bt_uk @sarahlou24xxxxx That's a load of tosh... says there's no issues everywhere! Loads of people all over the county are without broadband.
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T h o m a s ♻️🇬🇧
(@truth4theW) reported
@bt_uk my router was put in my bedroom as the engineer was too lazy to put it where it would be most effective. My Wi-Fi signal is 22mbps when it's meant to be 560mbps minimum. How do I get an engineer out to put my router in a more practical place. FTTP doeant seem so great
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box1
(@dogday80) reported
@bt_uk This is brilliant, what are your companies business hours? And what time did you send that message to me? Notice the issue.