BT (British Telecom) Outage Report in Rayleigh, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, South Benfleet, Basildon, Gravesend, Billericay, Southend-on-Sea, Stanford-le-Hope, Sheerness, Grays, Southminster, Wickford, Canvey Island, Rochford, Maldon and Latchingdon and Snoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
||
| South Benfleet |
Internet | |
| Basildon |
Internet | |
| Gravesend |
Wi-fi | |
| Gravesend |
Wi-fi | |
| Chelmsford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Olly B
(@0Baylo) reported
@bt_uk Again no joy from Openreach today saying there is a systems fault with my order and to call back tomorrow. Ive waited and waited and still cannot go to work due to no Broadband. Apparently I am not the only customer having this issue, so what’s going on?! @WeAreOpenreach
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Roland Moore
(@RolandMooreTV) reported
*PSA Scam call from BT* Watch out for calls from 'BT technical support' claiming your IP has been compromised. It's a total scam, even though they sound so believable AND they will probably have your mobile number to send verification codes to etc and other info. @BT_UK
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Kirsti - MrsFegFiction
(@KirstiRobinson) reported
Wow absolutely horrendous service from @bt_uk no working Internet for over a week, 2 failed engineer visits, multiple calls to a very non technical 'technical' team, no response on twitter and now we have to wait till Friday for another engineer. What are we paying you for?!
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#MoggMentum
(@MoggMentum) reported
@bt_uk just want to say your customer service has also been disappointing in the past but the gentleman who just spoke to me was an absolute star. Proper good service, must say its changed my overall opinion on you. Thanks 👍
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Rosie Tapping
(@rosieoutlook) reported
@bt_uk But none of the TV channels still work. Just says poor signal quality.
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Rosie Tapping
(@rosieoutlook) reported
@bt_uk It doesn't seem to tune any channels no. I'm going to borrow a different cable and see if it's that. We're in a new build and apparently the aerial is in the roof and it's all been installed but maybe that's the issue.
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weirdguy
(@dumbwhiteguy01) reported
@England @Kalvinphillips @bt_uk Sterling robbed and I support united and don’t like Sterling
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CorblimeyL
(@CorblimeyL) reported
@btsport My BT broadband is continually **** and its impossible to contact them. Perhaps they're all watching sports?
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Gray Sy
(@Syborzz) reported
@bt_uk Hi no it's fine for now though I did send a message to your helpline to check my landline number and I never got a message back apart from saying he will be charged for this
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Ricks
(@Ricks32132) reported
@bt_uk He said I've got the whole vip bundle, but i can't add it. Even know is a replacement channel for sky one ??. This is the reason why I'm thinking about ending my contract always problems