BT (British Telecom) Outage Report in Rayleigh, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Leigh-on-Sea, Billericay, Gravesend, Chelmsford, Grays, Southminster, South Benfleet, Canvey Island, Rayleigh, Ingatestone, Sheerness, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh-on-Sea |
Internet | |
| Billericay |
Wi-fi | |
| Gravesend |
Internet | |
| Gravesend |
Internet | |
| Chelmsford |
Internet | |
| Grays |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Ford
(@MikeFor35319087) reported
@bt_uk I’ve had an update. It’s going to take another 2 weeks and cost me more than twice as much per month, yet if I place a new order online it will be the same price. Nothing you can do about it apparently, again I’ve got to place a new order and call back to cancel the old one???
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The Brit-ish R
(@MiraSebastian) reported
@mrjakehumphrey @btsport @ChampionsLeague I cancelled my subscription because there’s a 5 second sound delay each time I watch a match. Otherwise it’s great viewing but £25 per month for an out of sync sound isn’t worthit. I understand others have the same problem in the BT forums I’ve searched.
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Rafael Miranda
(@rafaeljamiranda) reported
@bt_uk I have a clause in my contract that says I will never pay more than a new customer when renewing my contract, guess what? Spoke to different people and no one could offer me the same deal as new customer. Welcome @SkyUK
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Glenn
(@GlennRichards8) reported
@bt_uk my internet is really really poor the last 4 month. We use are 4G more than our broadband.
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Rob Debenham
(@Debbo74) reported
@bt_uk @BTGroup officially the worst tv provider I’ve ever had the misfortune to use. Complaint made, engineer booked, but for wrong issue and still not able to watch the extra channels I am paying for. Daylight robbery
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mill
(@UtdMiII) reported
@bt_uk fix your internet it’s been 10 hour mayn
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Really disappointed with the responses after you severed my landline when laying fibre optic. Took most of morning to get someone to pay attention and I can't record a complaint. Staff do and claim to have dealt with it. No clear contact details either.
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stuart winship
(@5tuart71) reported
@bt_uk Well thanks Lesley. I know it’s not your fault personally and I’m sure you’d love to be giving me better news but the reality is I have no expectation of when my service might be reconnected so I’m no better off
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Laura Alice
(@Lauraalice85) reported
@bt_uk phone line down, can you tell me what number to call please? Or tell me if any problems in Carlisle, this is day 3 now
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk I wasted enough time trying to find out what is happening. Your people don't care. Customer relations appalling.