BT (British Telecom)

BT (British Telecom) Outage Report in Allhallows, Medway, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Allhallows, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Allhallows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Allhallows, Medway, England 05/14/2025 09:50

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Allhallows, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Basildon, South Benfleet, Gillingham, Sittingbourne, Chatham, Snodland, Leigh-on-Sea, Billericay, Aylesford, Gravesend, Grays, Rochester, Canvey Island, Rayleigh and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomSouth Benfleet Internet
United KingdomGillingham Internet
United KingdomSittingbourne TV
United KingdomGillingham Phone
United KingdomSittingbourne Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Allhallows, England

Latest outage, problems and issue reports in Allhallows and nearby locations:

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fatreg fatreg (@fatreg) reported

    @bt_uk Hi. I have no BT sport service or BT tv for that matter but I want sport ultimate without changing tv/broadband

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    @bt_uk Well, previous experience indicates I'm more likely to fly to the moon than get help from BT!

  • ruthdfreedman Ruth Freedman (@ruthdfreedman) reported

    @BTCare I am at a total loss where to go with landline problems. Totally frustrated after a completely unsatisfactory engineer appointment today. Possibly the 20th time I have reported the same problem. Perhaps time for me to contact @Ofcom

  • erdiliel83 Erdiliel (@erdiliel83) reported

    @bt_uk I am checking online and get the same error message. I really don’t want to call your hotline, I have nothing but bad experiences on that front and really don’t have hours to waste available! 🙈 can’t you just actually show me my deals online??

  • ChrisFo00415580 Chris Fong (@ChrisFo00415580) reported

    @bt_uk You rubbish BT I joined for broadband ,hub flash like a Christmas tree every 2 hours every single day . Sent 2 engineers and can’t fix the problem . Told me I cannot cancel it unless I pay £150 termination fee ,contract only guarantee speed but not connection !

  • PredzZHD PredzZHD🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PredzZHD) reported

    I'm itching to stream!!! Can't wait for @bt_uk to fix my Internet tomo🤞🏾

  • AndyrooDavies Andy Davies (@AndyrooDavies) reported

    @bt_uk Hi Elaine, thanks for message and work on this. I’ve decided to have VirginMedia installed as they were able to install yesterday at short notice so would like to cancel my BT order. Appreciate your efforts in trying to move this forward. Thanks

  • LBNMIN linda (@LBNMIN) reported

    @bt_uk save me - three engineer visits and still slow broadband 0.8-1.1 MB/s and you’ve closed my fault saying it’s fixed!!!! Yet u keep another fault open of “no dial tone” - I never had that fault. Come on BT help me help you - please fix my broadband

  • pete_savin Pete Savin (@pete_savin) reported

    Oh Joy @bt_uk have fixed my internet so well it now runs even slower and they sorted out the issue with the landline by removing it completely so I have no outside line 🤔🥴

  • DavidGeeky GeekyDavid (@DavidGeeky) reported

    @bt_uk how long will bt internet be down for sorry? Been having upload speed problems to Twitch when streaming