BT (British Telecom)

BT (British Telecom) Outage Report in Allhallows, Medway, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Allhallows, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Allhallows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Allhallows, Medway, England 11/26/2025 07:25

November 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Allhallows, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Rayleigh, Wickford, Southend-on-Sea, Chatham, Basildon, Billericay, Sittingbourne, Gravesend, Faversham, Stanford-le-Hope, South Benfleet and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Internet
United KingdomRayleigh Internet
United KingdomWickford Internet
United KingdomRochester Total Blackout
United KingdomRochester Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Allhallows, England

Latest outage, problems and issue reports in Allhallows and nearby locations:

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AntheaJ47 Anthea 🌼🌷🇬🇧 (@AntheaJ47) reported

    The latest on my phone/broadband issue. You'll never believe this. @bt_uk have just advised me that @PopTelecom have cancelled my order with them. Yes, you heard me. @PopTelecom cancelled my order 2 days b4 I'm due to go live, with NO authority from me. I'm fuming!!! 🤬🤬

  • ZoeBell_ Zoe (@ZoeBell_) reported

    @bt_uk Thanks I’ve just done that and it said that the connection is fine which is true we can connect it’s just really slow. It’s not a problem with connection at home bc it only went slow today after openreach were working here

  • ChelseaCoster1 Chelsea Coster (@ChelseaCoster1) reported

    @bt_uk 2 hours on the phone from 6pm-8pm for an operator to then say sorry our phone lines close at 8pm. 2hours in the phone!. And still not sort my issue! Outrageous

  • peteransell peter ansell (@peteransell) reported

    @bt_uk Covid-related delays were never mentioned. If you take the time to read the complaint you will see that the delay is due to Kelly Services navel-gazing at the property, creating a domino effect of dither. Contract out to muppets and this is what happens.

  • kazhappydixon Karen Dixon (@kazhappydixon) reported

    @HughesDirect @bt_uk Yes please, fingers crossed! The screen on mine doesn't work anymore!

  • markbrucerevell Grobbelrevell* (@markbrucerevell) reported

    @luced42 @bt_uk Honestly, I was shocked when their engineer called me from outside my Mum's house within about half an hour. Being diplomatic, that's not the standard of service you tend to expect from major companies. Really impressed.

  • NinaJA333 Nina🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿❤️ (@NinaJA333) reported

    @AntheaJ47 @bt_uk @PopTelecom My fella cancelled his Sky broadband & changed to BT. BT said SKY had put a block on his line to prevent any other service providers using it. The BT rep managed to work a way around & unblock it.

  • WoodyBrum Woody (@WoodyBrum) reported

    @AntheaJ47 @bt_uk @PopTelecom It never rains but it pours.

  • AntheaJ47 Anthea 🌼🌷🇬🇧 (@AntheaJ47) reported

    @DamainWard @bt_uk @PopTelecom I can only take to dispute resolution once 8 weeks have passed with no agreement, or a 'deadlock' situation is established. They're refusing to waive the termination fees even though they failed to meet contractual obligations. Someone has actually just replied to me. Miracles!!

  • LisaMcCaulder Constance (@LisaMcCaulder) reported

    @btbusinesscare oh wow - you reckon I'm tweeting this cos I haven't tried that? They certainly cannot help. Nor can customer services, nor does your complaints procedure. The infrastructure need repairs - it has done for 6 months