BT (British Telecom)

BT (British Telecom) Outage Report in Allhallows, Medway, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Allhallows, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Allhallows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Allhallows, Medway, England 04/19/2025 05:20

April 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Allhallows, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesford, Gravesend, Sittingbourne, Grays, Gillingham, Chatham, Billericay, Rochester, South Benfleet, Canvey Island, Leigh-on-Sea, Rayleigh, Sheerness, Basildon and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAylesford Internet
United KingdomGravesend Internet
United KingdomSittingbourne Internet
United KingdomGravesend Internet
United KingdomGrays Phone
United KingdomGravesend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Allhallows, England

Latest outage, problems and issue reports in Allhallows and nearby locations:

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Harryjtaylor Harry Taylor (@Harryjtaylor) reported

    @bt_uk Hi. My Broadband hub has been flashing purple for an hour. There has just been a massive thunderstorm in the area, could this be the issue? Thanks.

  • _motherhedgehog Mother Hedgehog (@_motherhedgehog) reported

    @bt_uk you’ve moved vulnerable family to digital voice without support. Adaptor doesn’t work and they are now stuck without a reliable phone service. We’ve tried to access help but haven’t got a solution

  • Helly_stars hellyp (@Helly_stars) reported

    @bt_uk I’ve now cancelled my contract as @bt_uk cannot connect me. No one even looked at my case for a week. Terrible service. Would never recommend @bt_uk to anyone.

  • jctweet90 Jordan (@jctweet90) reported

    @bt_uk Yeah still having problems even the mobile phone signal is terrible atm

  • GoosePlays20 GoosePlays20 (@GoosePlays20) reported

    @bt_uk hey, WiFi is good but phone lines are quite bad in our area

  • DogeVincii DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯 (@DogeVincii) reported

    @bt_uk nt sure BT. I visited ur collaborated Store and i was branded as a potential fraud and after 1 hour i left. I said i got bad back, no phone no fix address yet. i told the truth 100%. ur managers passed me back and forth. Only i endured the pain.

  • fierce0bsession ~Lou~ (@fierce0bsession) reported

    Shouldn't even be surprised that @bt_uk have changed the date of problem to be fixed AGAIN. All I'm constantly getting is 'we're working on it', and automatic compo....not once have i been told why its taking this long. All i know is a cable underground which was dug up weds....

  • DogeVincii DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯 (@DogeVincii) reported

    @bt_uk Don't assume a person with a bad back, poor clothing, no ID, is a fraud, different color is a fraud. The Fraud is the 1 who is living in the mansion and has robbed the lives of ppl. It wasn't BT to be 100% clear but @EE as well. I saw your logo saying BT&EE are collaborating. tnx

  • juststu_ 🅼🅰🅶🅸🅲 🆂🆃🆄 (@juststu_) reported

    I gotta say @bt_uk I'm seriously impressed with your staff and how fast they have responded to my issues. I'm not just saying that either, they have answered and dealt with every issue promptly and quickly. Even during this pandemic they have been amazing!

  • payn_dave Dave Payn (@payn_dave) reported

    Dear @btsport, whilst I appreciate filling schedules in the absence of the Euros, the world hot dog eating championships is not something that can be considered sport. Get it off! Not paying you for crap like that!