BT (British Telecom) Outage in Thundersley, Essex, England

@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

@BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

@wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

@JimmyStone_ Down load the BTSport app

@BTCare is there a problem with broadband tonight in CM27PZ

@btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

@btsport Martin Keown if Var is in then Arsenal never get the pen end off

@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

In case anyone wishes to avoid the rude support team @bt_uk @btsport, and see if they have purchased #WilderFury, click 'BT Player' on your remote, and go to My Zone. Once in there, if you've purchased it, it'll show in 'My Rentals'. @lbkingston64

No @WeAreOpenreach engineer today to sort my dad’s broadband out. More outright lies from @bt_uk @BTCare the worst customer service we’ve ever encountered. Well done. See you on @BBCWatchdog. They simply do not care if we stay or leave, just want the money. You should be ashamed

1, @BTCare Hi we left you in May because of your appalling customer service (or lack@of it) and now my father has gone back to you (against my wishes) to receive fibre broadband. Not only has he been told he can’t get fibre today (Unsure of the reason)

@BTCare I was told yesterday you would be in contact, then you advised it would be today after an engineer didn’t turn up last Friday. Still nothing! It’s ridiculous and not a good way to treat new customers!

Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

@BTCare Yeah well maybe BT should reimburse my £100 deposit now and not 6 months later... Shocking for a brand new customer..

@BTCare I have been given a complaint code and BT are coming back to me.

@BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.

@revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

@revPACman @BTCare I had the same for months. My son eventually did something and it works better now. It’s something to do with older technology. I just never knew when internet would come back. It seemed to help if I switched my mobile off though!

@btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

@btsport CRAP CRAP CRAP

@BTCare How BT manage to run a successful business I will never know. Happy to take £70 a month from us and had intermittent service since June!

@BTCare No the manager was supposed to be giving me that today...was never gonna happen though was it. I rang and complained and was meant to be getting a call again today but 8pm still nothing!

@BTCare @bt_uk If BT ever tell you a manager will call you don’t expect it to happen. They will call your phone and hang up after 1or2 rings so the number is registered in your phone and say you didn’t answer!! Liars and terrible service.

@HarryFitz_ @ADayToHalestorm @CageWarriors @btsport @UFCFightPass Phenomenal customer service.

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@bt_uk your new logo couldn't be anymore boring if it tried! #awful

@bt_uk hi I’m a single disabled mum who’s paying over the odds for services, but due to MH I find talking stressful. Landline(no phone), internet, TV+, mobile(due an upgrade but won’t let me!), with addition sim in family pack! 15G Data fault on sim! £130 pm, bad credit, help me!

So have had to put money onto a dongle @bt_uk have told me I should be able to make calls and to access broadband from Monday evening - that is five days away, the person on the phone couldn't have sounded more bored - time to change service provider I think.

@jodiefrankly @YahooCare @bt_uk I’m having this with sky email too ... login says password is wrong... it’s not . Cockwombles.

@bt_uk I needed to make a complaint a couple of weeks ago (26th October) but despite receiving an email back telling me I should receive a reply 7 days, I’ve heard absolutely nothing. Incidentally, the complaint did mention that I might need to leave BT because of bad service! 😂

@btbusinesscare Awful service from BT. I asked to transfer my telephone over to BT from another provider and there has been a catalogue of errors, BT are blaming Openreach. 2 days and still not resolved and my tele number gone missing apparently. Customers annoyed.

@btbusinesscare Awful service from BT. I asked to transfer my telephone over to BT from another provider and there has been a catalogue of areas and they are blaming Openreach. 2 days and still not resolved and my tele number gone missing apparently.

Really wanted @bt_uk @BTCare tv to be better than sky because I refuse to pay sky's prices but its not even anywhere near as good, crap boxes and unreliable.

@bt_uk Don’t know my login details and it’s still just constantly turning off

@bt_uk I've been told already through BT that they cannot say when it will be fixed, they said ring bk in 24hrs. I've had no network since Monday so I'm not happy.