BT (British Telecom)

BT (British Telecom) Outage Report in Thundersley, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thundersley, Essex, England 05/09/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thundersley, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentwood, Leigh-on-Sea, Billericay, Gravesend, Chelmsford, Grays, Southminster, Rochester, South Benfleet, Canvey Island, Rayleigh, Ingatestone, Sheerness, Basildon and Wickford.

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City Problem Type Report Time
United KingdomBrentwood Internet
United KingdomLeigh-on-Sea Internet
United KingdomBrentwood E-mail
United KingdomBillericay Wi-fi
United KingdomGravesend Internet
United KingdomGravesend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markbrucerevell Grobbelrevell* (@markbrucerevell) reported

    @luced42 @bt_uk Honestly, I was shocked when their engineer called me from outside my Mum's house within about half an hour. Being diplomatic, that's not the standard of service you tend to expect from major companies. Really impressed.

  • MarkPhi32443506 hi all (@MarkPhi32443506) reported

    @Ash_Waines @bt_uk Bt are rubbish charged me over on every bill. 10 emails to ceo sent. Nothing trainee kids on phone. No customer service useless DONT USE BT AVOID

  • MarkPhi32443506 hi all (@MarkPhi32443506) reported

    @bt_uk I will peruse my complaint until my Bill's credited. Its every single month problems with bt I'm sick the stress so until my whole Bill's credit for the inconvenience and good will my complaint and social comments remain. It's no way to treat someone vulnerable

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk Why .. because it’s not accurate information- u keeping tweeting “can you DM us” then turning into a bot or automated even more frustrating exchange down a dead end road...#BT

  • MarkPhi32443506 hi all (@MarkPhi32443506) reported

    @bt_uk Bt are rubbish charged me over on every bill. 10 emails to ceo sent. Nothing trainee kids on phone. No customer service useless DONT USE BT AVOID

  • beershark Rob (@beershark) reported

    @btbusinesscare @BTBDirect @BTBusiness Hi guys, We are a BT Biz customer (small home based business), can I get BT TV yet? I was BT res cust but was convinced to move to biz by a sales guy. I just want one box for personal use in our home. Thanks.

  • philipstyles77 Philip Styles (@philipstyles77) reported

    @bt_uk 0800 774 6653 currently making fraud/phishing calls. Perhaps withdraw service?

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk I’d appreciate a reply, I’ve been waiting half an hour to get to speak to someone when I shouldn’t even be having to call you back. Deliver on your promises and call customers back when agreed! I am escalating my complaint

  • carlcod_es Carl Sargunar (@carlcod_es) reported

    @AaronSadlerUK @bt_uk @zeninternet Nice - That's pretty sweet. To be fair this is the first time it's gone done this bad but ..... yeah, no, F*ck it - I'm gonna burn everything down. I NEED MY INTERNET!!!

  • MarkPhi32443506 hi all (@MarkPhi32443506) reported

    @BenHarvell @bt_uk @WeAreOpenreach Bt are rubbish charged me over on every bill. 10 emails to ceo sent. Nothing trainee kids on phone. No customer service useless DONT USE BT AVOID