BT (British Telecom)

BT (British Telecom) Outage Report in Thundersley, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thundersley, Essex, England 10/29/2025 04:30

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thundersley, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gravesend, Wickford, South Benfleet, Brentwood, Rochester, Chelmsford, Billericay and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomGravesend Internet
United KingdomWickford Wi-fi
United KingdomSouth Benfleet E-mail
United KingdomSouthend-on-Sea Internet
United KingdomBrentwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport You really do tweet a lot about something that means nothing to you. Rangers ban them, you complain. Rangers don’t ban them, there is trouble, you complain. Tell me James, would you rather there was trouble or there wasn’t?

  • FFS_NEWBIE FPL_NEWBIE (@FFS_NEWBIE) reported

    @BBCchrismclaug @btsport @btsport quality of the pre-match coverage is particularly poor - appreciate not entirely your fault but cannot be happy with this production?

  • Mikael14203209 Mikael (@Mikael14203209) reported

    @andythephotoDr @BBCchrismclaug @btsport They'd need to shut down the bigotdome for that to happen

  • Redtom1903 Sat-nav 🇦🇹⭐⭐ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Redtom1903) reported

    @BBCchrismclaug @btsport That club and its support continually provide headlines for all the wrong reasons. WTF is wrong with that lot. Its embarrassing.

  • eddiedoch Eddie💙 (@eddiedoch) reported

    @BBCchrismclaug @mstewart_23 @btsport Shameful. Rangers' board lying down to the **** again.

  • Lee55555367 ..Lee😊.. (@Lee55555367) reported

    @bt_uk Hiya. Who do I need to report a payphone issue with? I actually tried to use one yesterday in the village I live in. It was card only, did everything the sign said entered details then it ended the call? It debited my card for £31 and I'd actually like it back. Thanks

  • glasgowcathcart James Dornan SNP (@glasgowcathcart) reported

    @SoProudScottish @BBCchrismclaug @btsport No I don't remember the Boyd stuff, but I bet it wasn't because they thought he was a 'security issue'.

  • johndoc1968 john doherty (@johndoc1968) reported

    @davcar11 @BBCchrismclaug @btsport Celtic not involved in this any any way whatsoever. 0% involvement. I think it is your own prejudice that made you bring Celtic into it. Why are you so angry, why do you fall into the false equivalence trap so easily? Rangers are the issue and BTW the OF stopped in 2012.

  • Boydy_72 Boydy72 (@Boydy_72) reported

    @glasgowcathcart @BBCchrismclaug @btsport Might of known you would pipe up as per usual, when its **** all to do with you ya rocket! Why would Rangers fans want to turn on BT sports and see 2 ex celtic players being pundits on the game???? Read the room stupit!!

  • WilliamMcAdam William McAdam (@WilliamMcAdam) reported

    @glasgowcathcart @BBCchrismclaug @btsport Only 1 club that should be utterly ashamed with what's been covered up ya crank and you support them