BT (British Telecom)

BT (British Telecom) Outage Report in Thundersley, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thundersley, Essex, England 08/08/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thundersley, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Basildon, Gravesend, Grays, South Benfleet, Rochford, Rayleigh, Chelmsford, Rochester, Billericay and Southend-on-Sea.

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City Problem Type Report Time
United KingdomBasildon Internet
United KingdomGravesend Total Blackout
United KingdomGrays Internet
United KingdomSouth Benfleet Internet
United KingdomRochford Internet
United KingdomGravesend Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • woz1967 Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England

    @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • golfingampm Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk So, the fibre install went great! Engineer was nice and did the work well. But the damn thing doesn't work!! All good on the physical side, the adtran is getting light, but there's a flashing pon! Engineer spent 2 hours trying to get hold of 1 of the 5 people who have

  • hovemonkey NukaUK (@hovemonkey) reported

    Broke down in tears on the phone to @bt_uk ECR because the line ive been waiting for since July and was assured would be turned on last Saturday and then changed to Tuesday now has a fault on it and has gone back to @OpenreachHelp. I'm just so so so fed up

  • stefanpaetow Stefan Paetow (@stefanpaetow) reported

    @shutteritch @bt_uk That's utterly ****. You should know better, BT!

  • Team_RALF Team R.A.L.F. (@Team_RALF) reported

    @bt_uk Have been trying to get in touch with BT. I am a Halo 3+ customer, have all comms with you. Have launched a complaint as I haven't been able to install the new Norton anti-virus, have phoned several times. When are you planning to respond? How are non Halo 3+ customers treated?

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @bt_uk @Ali_Phillips01 call this general line Alastair and then sit waiting for a customer service operative to not be able to forward your call to the person who should be able to call you, because of jobsworth internal policy. Seriously just find another supplier, BT are clowns

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @shutteritch @bt_uk dump BT, I had the same problem 9 years ago and they are still trying to charge me for a service they never supplied. They are idiots.

  • radiogoatboy goatboy music (@radiogoatboy) reported

    @bt_uk I get decidedly pissed-off when @bt_uk attempts to whitewash my complaint and force me to wait on the phone for 2 hours without any resolution. You don't even allow you own staff to contact other departments to serve customers. All for an every increasing price, great job!!!

  • Proudy31589 Ste (@Proudy31589) reported

    @btsportfootball @premierleague @btsport again showing that they couldn’t give a toss about fans. Brighton away for LFC now at 12:30 on a Saturday. Not the worst rescheduling we’ve ever had but still.

  • __Aaron_F Aaron (@__Aaron_F) reported

    @bt_uk hi, recently I've been experiencing alot of packet loss and connection problems, the connection is either weak or wi cut out all together. Any support would would appreciated

  • JohnBrassey1 John Brassey (@JohnBrassey1) reported

    We all love to knock @bt_uk but I’ve just had a problem with email security and they really could not have been more helpful. Credit where credit is due.