Is BT (British Telecom) having an outage in Thundersley, Essex, England?

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

Some companies are so poor at customer service @BTCare

@BTCare Hi, cancelled BT Sport in March as i am on Virgin. Your staff call me, don’t speak most of the time & your live chat lady admits you have not cancelled correctly. Promised call back today 2-9, nothing. Very poor

@DaveThePepper @BTCare @bt_uk Sorry to be rI’m now trying to relax as I’ve already arranged for a sky service. Complaint on twitter about @bt pays off just a shame @Twitter can’t reinstate my original account with 900 followers

@DaveThePepper @BTCare @bt_uk Not to be rude, but are generally a unapologetic fucking moron with the I.Q. Of a particularly dumb beetle. I’ve explained the procedure clearly . Phone rang. I dialled 1471. I dialled 3. It connected me to by. What don’t you understand. Ask a friend.

@DaveThePepper @BTCare Look, i explained, @bt_uk just lied instead of doing what I asked I’m doing a YouTube vid showing they’re mcompetence from day 1 they’ve been awful and expensive

@BTCare Well I’m told, refelecting on your appalling service , eg refusing to help unless I provide my account number following lots of Id checks that sky are are a lot more competitive I’d like the name of the idiot that woke me please

@BTCare I made a complaint about 2 people on livechat. I can’t talk on the phone due to my health and no one will email me about it.

Hey @BTCare why is my internet speed 48Mb/s down \ 17Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare Hi Shane, It only seems to be like this when Playing online Rocket league. There's times when I have my ping at 20 and then days where it sits at 500+ and makes things unplayable. Customer Service did nothing for us on the phone

@ofcom can you help with lack of service from @BTCare Please?

@BTCare 23:10 and still no call back. Hub still flashing yellow. Don't know whether I'm losing half days leave for nothing tomorrow. Maybe I'll take this up with my MP, local press and Office of fair trading. Worst customer service I've ever experienced.

Hey @BTCare why is my internet speed 43Mb/s down \ 16Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare No one could help me and it’s still not working, everything is so slow and it drops every 5/10 mins which is making streaming frustrating as shit

Instant cancel. @btsport @btsportfootball

@JozephGomez @ffsjmes I went onto the btsport app, ss, edit the photo, this shit took time

@btbusinesscare @BTCare I’ve had at least 6 complaints opened & closed with out the issue ever being resolved and a similar number of case officers #bt don’t care!