BT (British Telecom)

BT (British Telecom) Outage Report in Thundersley, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thundersley, Essex, England 05/30/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thundersley, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Billericay, Chelmsford, South Benfleet, Basildon, Brentwood, Leigh-on-Sea, Gravesend, Grays and Southminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBillericay Internet
United KingdomChelmsford Wi-fi
United KingdomBillericay Internet
United KingdomSouth Benfleet Wi-fi
United KingdomBillericay TV
United KingdomChelmsford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottyPaterson6 Scott Paterson (@ScottyPaterson6) reported from Falkirk, Scotland

    @btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.

  • Garry27977708 Garry (@Garry27977708) reported

    @bt_uk - Paying fro a service, still not getting the minimum 100 mbps. Another BT CON!!!!!

  • CUnarmed CUnarmed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    @bt_uk @Moshi_Boy_ I'm having the same issues!!!

  • Moshi_Boy_ Moshi (@Moshi_Boy_) reported

    hey '@bt_uk wondering if i will actually be able to play any games on my pc this week since your ping keeps going from 20 to 1000 and up and down in like seconds makes everything unplayable thanks a streamer who cant stream

  • ChotaiReena Reena Chotai (@ChotaiReena) reported

    @RosyPosy_kitteh @bt_uk @GarethThomasMP Please do contact whoever you can; BTs customer service advisor calling you “hysterical” is shameful and absolutely disgusting.

  • fishlarp fishlarp (@fishlarp) reported

    @OnPointMMA Favourite guy in #MMA journalism but he definitely shouldn’t have went to #BTSPORT lol what a terrible idea.

  • OSMLFC Owen #BLM (@OSMLFC) reported

    @bt_uk Tried them, didn't work. It's a bit of a joke, we don't pay this money for **** connections

  • tux001 hypertux (@tux001) reported

    @bt_uk Hey I don’t have a landline number as I have broadband only can you help ? For service status etc

  • OSMLFC Owen #BLM (@OSMLFC) reported

    @bt_uk You're always sorry, yet it's always the same. The WiFi is slow, can't even play my ps5

  • Colonel28925272 Colonel Mustard (@Colonel28925272) reported

    We moved - 5 weeks still no internet, still no phone line - 24 calls to BT so far… still no action. One complaint - still no response. 13 promises to call us back - still waiting… @bt_uk not fit for purpose