BT (British Telecom) Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Basildon, South Benfleet, Leigh-on-Sea, Billericay, Gravesend, Grays, Southminster, Canvey Island, Rayleigh, Ingatestone, Sheerness and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Phone | |
| Basildon |
Internet | |
| Chelmsford |
||
| South Benfleet |
Internet | |
| Leigh-on-Sea |
Internet | |
| Billericay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Offord 🇺🇦
(@underwaterryan) reported
@bt_uk That went in the bin after over 100 emails to get the service working. OK. Time for me to cancel the direct debit and go elsewhere.
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Georgina Rowlands
(@welshelf13) reported
@bt_uk Just the live RAW that I seem to have issues with, Smackdown seems to be ok! Get the odd issue with others but when things run over the scheduled time or the channel changes. This time it just didn’t record but previously has said recording failed. Box is connected to the router
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Peter John Cowling
(@pjcs) reported
@Dominiclangan @BTCare Hi Dom. Sad to hear you're still experiencing poor customer service from BT. We're BT customers and have good service throughout. Glad that you treat your customers with more respect than your experience with BT. Hope you get somewhere with them soon, or alternative supplier.
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disco stew
(@stewhi) reported
@bt_uk hi, my BT Wi-Fi hub has gone down completely. No matter how many times I restart/turn off & on, it isn’t working whatsoever. The power light is constantly on orange with the broadband light flashing red. Ive text the diagnostics bot and its saying the network line is fine?
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2WB
(@2WB10) reported
@bt_uk It’s not just my opinion no, it’s been the opinion of ofcom on many occasions. And no, I’m dealing with your ELC office but they’re just as useless. I’m quite tempted to screenshot and show some of the replies I’ve had from them. They’re comically bad.
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Beth
(@bwaysara) reported
@bt_uk Hi, I signed up for a broadband & phone contract with you but it's only showing broadband in the My Products section on the app. Also saying there's a problem with the incoming calls on my Digital Voice any updates on that?
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Tony Doyle ( Jedi )
(@ukbikeskills) reported
@Dominiclangan @bt_uk I can't even get fibre .I'm only on outskirts of stevenage. Sucks
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シャヌアー
(@ShahnoorAli) reported
@bt_uk what's seems to be the issue with internet being down in the M13 area?
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2WB
(@2WB10) reported
@bt_uk @Uniteanation No you are not and BT customer service is just naff, god awful, non existent, scripted mundane nonsense it’s like speaking to bots if you can ever actually get to speak to someone.
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Anotherkentishlasd
(@stumbeline1987) reported
If you ever consider using @bt_uk for internet- just don’t. Worst service from any company I’ve ever experienced, they just don’t care and won’t solve any issues. Almost a week without Internet now and they will not help, paying for non existent service #worstcompanyinuk