BT (British Telecom)

BT (British Telecom) Outage Report in Rayleigh, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rayleigh, Essex, England 10/28/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Gravesend, Wickford, South Benfleet, Chelmsford, Billericay and Rayleigh.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomGravesend Internet
United KingdomWickford Wi-fi
United KingdomSouth Benfleet E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • golfingampm Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • woz1967 Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England

    @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • Tim_Harvey Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England

    @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @BTCare is there a problem with broadband tonight in CM27PZ

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kev_Fahey KevFahey (@Kev_Fahey) reported

    IT'S MONDAAAAAAAAAAAAAAY!!! Which means, hopefully my new @bt_uk smart hub arrives and @WeAreOpenreach engineers fix my line! Postman has been and no hub yet... Pray for me plz🙏🏻

  • 86Whitey Whitey86 (@86Whitey) reported

    @SkyHelpTeam I’ve raised a complaint. It’s an @bt_uk Open reach process that @Ofcom need to hold them to account on. The engineer was never assigned “due to workload” so now as a “missed appointment” I go to the back of the queue - what a joke. Monopoly on the network, so do what they want.

  • purementalman bryan thomson (@purementalman) reported

    @bt_uk am not happy because i pay £40 a month for internet to get a max of 32mb, yet someone 2 miles down the road with fibre gets 140mbs for cheaper, because i stay in a sma village were low down on the priorty for fibre, complete scam if you ask me

  • normanireland1 ReparationsForNeanderthals (@normanireland1) reported

    @DawnButlerBrent @bt_uk @BTCare So the problem isn't vandalism then?

  • ArtPennines NorthPenninesArtTherapy (@ArtPennines) reported

    That satisfying feeling when you outsmart a scammer! Supposedly calling from @bt_uk to improve internet speed, but no authorisation to email me. When asked their location they give a London address, when asked why they are not calling from a London phone number:they hang up.....

  • MarciaR18022957 Rose-M (@MarciaR18022957) reported

    @bt_uk I have tried but they are busy been on hold for 30 mins plus already. The engineer said there was an issue with the aireal and the council will need to fix it. I contacted my council and they are saying the box is not compatible with the aireal so an old box please or a refund

  • lesleypart Lesley Partington (@lesleypart) reported

    Absolutely unbelievable that we have been having fault after fault with @BT(@bt_uk) and they can’t send an engineer as they haven’t got the communications to contact them! They can’t say when they will be able to contact anyone either. Priceless. Atrocious service on every level.

  • lesleypart Lesley Partington (@lesleypart) reported

    @bt_uk Just wasted 2 hours on the phone to @bt-uk who continue to tell me they can’t contact anyone to solve our broadband and landline problems. They have told me they made appointments with engineers but that the system couldn’t actually handle this so the appointment was never made.

  • MrScarzy ry (@MrScarzy) reported

    @bt_uk Just WiFi is so unreliable for the price I pay, absolutely not worth it. Was paying £27 a month with virgin for guaranteed 100mbps and in 12 months it NEVER went below (even on WiFi)

  • tousb86 Tousb86 (@tousb86) reported

    @bt_uk @OpenreachHelp Between the two of you can someone sort out my Internet and fix a home move gone wrong?? Absolutely shambolic service to date….