BT (British Telecom) Outage Report in Rayleigh, Essex, England
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The latest reports from users having issues in Rayleigh come from postal codes SS6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, Sheerness, Billericay, Chelmsford, Wickford, Southend-on-Sea, Rayleigh, Stanford-le-Hope, Leigh-on-Sea, Grays, South Benfleet, Southminster, Basildon, Ingatestone and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
TV | |
| Sheerness |
Internet | |
| Billericay |
TV | |
| Billericay |
Total Blackout | |
| Billericay |
Phone | |
| Chelmsford |
Community Discussion
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BT (British Telecom) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Beckie Wood
(@beckiewood69) reported
from
Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Gary Gould
(@CloudyThinking) reported
from
Rochford, England
@skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Derek
(@eeiio) reported
@bt_uk Yes, that's where I ended up after logging into my bt account and a bit of digging, and providing my landline number. A simple page of ongoing problems in regions could have provided some reassurance that the problem was identified and being looked into.
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officialjrmac16
(@MrJGRMac) reported
@virginmedia please can you help out… you have done work in the area again and we have come home to no internet working again… typical virgin media @bt_uk @EE can you help get us back online
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😷🙏🏻Rachel 💙🇺🇦💛🏨🌍🌲🐝🐬🏉
(@RachelOxenham99) reported
@bt_uk Still no internet, over 48 hrs now 😡 I only get PM replies after I publicly message and/or bot text messages which are unreliable and untrue. Can’t get through to a human being on the phone either & no call back service offered! Terrible customer support 😒
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Matthew James
(@MattJames355) reported
@bt_uk I was just on a call to your customer service agent trying to cancel my account as I'm moving home. The call was transferred to another dept who then put the call through to me too early and heard him accuse me of being a liar! #disgusting #unprofessional #nothappy
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Emily Benn
(@Emily_Benn) reported
@bt_uk - Terrible customer service. You promised to waive a charge and didn’t follow through - leading to erroneous charges and me being hounded! Why should anyone trust you to do what you promise for your customers?
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Joan Clarke
(@laramaxoscar) reported
@bt_uk You are awful to deal with - i have had a stroke, my phone doesn't work and hasn't for weeks, you haven't fixed it. Terrible customer service, no one is dealing with it! HELP! HELP!
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cukuu barracuda
(@jam79red) reported
@bt_uk Bt broadband is so unreliable. Not to mention them not turning up to repair the issue. 5 days and still waiting
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Terry Jenkins
(@Jenko_jnr) reported
@bt_uk Even after cancelling @bt_uk can't be bothered to talk to me. I keep getting messages saying they will call back within 60 minutes. Still waiting. Excellent customer service.
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Tradewinds CEO
(@CEO_TTUK) reported
@bt_uk Broadband is crap - pass it on. This is my 12th day without broadband in the last 14. Customer service don't even answer now. And they want to charge me £200 for ending my "contract" early. Good luck with that one
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james richardson
(@acjimbo) reported
@LaurensJulien @btsportfootball @btsport Damn Jules. Tell the people the truth