BT (British Telecom)

BT (British Telecom) Outage Report in Rayleigh, Essex, England

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The latest reports from users having issues in Rayleigh come from postal codes SS6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rayleigh, Essex, England 04/23/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rayleigh, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, Chelmsford, Grays, Southminster, Billericay, South Benfleet, Canvey Island, Leigh-on-Sea, Rayleigh, Ingatestone, Sheerness, Basildon, Wickford and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomGravesend Internet
United KingdomChelmsford Internet
United KingdomGrays Phone
United KingdomChelmsford E-mail
United KingdomGravesend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • JohnGalley99 John Galley (@JohnGalley99) reported from Great Wakering, England

    I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OGlorioso83 The BIG Burrito (@OGlorioso83) reported

    @Gunsofkilburn @SkySportsPL @btsport Outrageous...you should cancel your subscription mate

  • HamishFalconer1 Hamish Falconer (@HamishFalconer1) reported

    I’ve switched the commentary off. Never have I heard such clinical favouritism from a supposedly neutral commentary team #BTSport

  • stevenwatson101 steven watson (@stevenwatson101) reported

    @bt_uk Whenever I log into My BT, it will not show my details - a message says you are working to fix the issue, but it has been like this for ages. No one can seem to explain when this will be sorted.

  • Brad_Langford Brad (@Brad_Langford) reported

    @bt_uk No problem.

  • beckychanceux Becky Chanceux (@beckychanceux) reported

    @bt_uk Hi Rita - apparently no known issues. I'll call in and see if there are any tips to get my connectivity faster

  • dia797 Dom (@dia797) reported

    Shout out to .@bt_uk who having insisted we could get fibre with 'no trouble' have now sent 5 sets of engineers out, who have all argued about what should have already been done by the prior engineers and have now said they have to dig the entire street up...

  • stevenwatson101 steven watson (@stevenwatson101) reported

    @bt_uk I have had a BT account for 30 years - I have no idea why this holder/manager thing has appeared. I had a problem last year with viewing my bill online that took ages on the phone to solve as there was a duplicate account with no reference number. I'll call BT and cancel. Thanks

  • bill2929g Bill G (@bill2929g) reported

    @bt_uk BT is a disgrace to British Public! The level of customer service and denial of the lack of service is a culture now! So, people should be aware of your culture. My complaint is at Comm Ombuds and seeing that you're being protected! The country is run by rogue executives!!!

  • agitpro Kathryn (@agitpro) reported

    @bt_uk hi, I have an open fault on my account which says an engineer needs to come out but it’s not clear whether this has been arranged or not. Please can you help?

  • Djhowie1 Djhowie (@Djhowie1) reported

    @bt_uk @WeAreOpenreach So you installed fibre900 back in Feb, installer botches the job and drills holes all way thru walls. So bad you have to come a 2nd time to install correctly, leaving my walls full of holes. I complain and I'm passed to openreach... 1/2