BT (British Telecom)

BT (British Telecom) Outage Report in Rayleigh, Essex, England

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The latest reports from users having issues in Rayleigh come from postal codes SS6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rayleigh, Essex, England 04/01/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Billericay, South Benfleet, Gravesend, Chelmsford, Canvey Island, Leigh-on-Sea, Rayleigh, Ingatestone, Sheerness, Basildon, Wickford, Grays, Southend-on-Sea, Stanford-le-Hope and Southminster.

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City Problem Type Report Time
United KingdomBillericay Wi-fi
United KingdomSouth Benfleet Internet
United KingdomGravesend Internet
United KingdomChelmsford Total Blackout
United KingdomGravesend Phone
United KingdomGravesend Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • CloudyThinking Gary Gould (@CloudyThinking) reported from Rochford, England

    @skytv @bt_uk Transferring to BT Fibre from Sky Fibre, Sky makes error resulting in 3 Days of no internet, no sign of resolution, no accountability, no call backs. Going to cancel Sky Q by end of day as can’t use TV services or phone which is critical as wife is @NHSuk worker

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • stuart_dew stuart dew (@stuart_dew) reported from Rochford, England

    @igoyougohugo9 @btsport Join the long queue everybody seems to be having problems

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • xTerronga 𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England

    @bt_uk Still terrible

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NthSthArdenTMO North & South Arden TMO (@NthSthArdenTMO) reported

    @btbusinesscare @btbusinesscare @BTLocalBusines1 I do not want to waste more time on live chat explaining everything again. I want the problems already logged to be resolved. BT local business London now ignoring calls

  • 2SlicesofJam Simon Farrell (@2SlicesofJam) reported

    @bt_uk Hello BT here. We are planning the work to provide your service and gaining access permission from third parties. You do not need to do anything and we will be in touch once it is complete. We have prepared some information on the next steps. You can see this here...

  • TFMLondon Alex (@TFMLondon) reported

    @nanoade_ Raaaaahhhhh @bt_uk don’t be foolin’ today, help nano out.

  • tim_evans Tim Evans (@tim_evans) reported

    Was literally about to sign up with @bt_uk as a new business customer...but then I tried asking them a simple question on their web chat...worst customer service ever. Now looking elsewhere.

  • ianduncs79 ianduncs79 (@ianduncs79) reported

    @bt_uk so we were supposed to have an engineer visit to set up our halo 3+ between 8-10am. At 11.40 used the live chat, they say they can’t help, ring bt, 1hr 16mins later I finally got through to qube gb who apparently contract to bt who then said he doesn’t have my job, ring bt

  • FilmItTV CastingForTV (@FilmItTV) reported

    @bt_uk It is frustrating yes. Because nobody is actually doing anything about it, other than telling me it’s frustrating. Not only is it frustrating, it is detrimental to my business. I pay for a service in the trust that it will be provided, or at least swiftly sorted out.

  • Sofaflyer Mike Rogers (@Sofaflyer) reported

    @Jacqui_Hurst @BTCare It's not BT it's scammers. Ignore them and put the phone down.

  • gavlew Gavin Lewis🏴󠁧󠁢󠁷󠁬󠁳󠁿🔰 (@gavlew) reported

    @bt_uk I have and they've said no. I'm not happy and I have now raised an official complaint. I would've been more than happy to have recontract for another 24 months as well which would mean BT would have my custom for at least an extra 7 months and more than likely many years after.

  • AndyPhillipson Non League Cat (@AndyPhillipson) reported

    @bt_uk @Ofcom @MartinSLewis Hi BT. Really disappointed with the quality of service over the last week. My Internet has been running at 20% of my guaranteed speed for months. Raised a fault last week and... Had an engineer barge into our house maskless, 2 missed follow up

  • A1VNR 1234 (@A1VNR) reported

    @bt_uk 5 failed homemove attempts Refused to speak to managers Paying the highest tariff for best service Now been on hold for 1.30 min