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BT (British Telecom)

BT (British Telecom) outages and service status in Billericay, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Billericay, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Billericay come from postal codes CM11 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Billericay, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Billericay, Rayleigh, South Ockendon, Canvey Island, Chelmsford, Dagenham, and Wickford.

CityProblem TypeReport Time
Romford Wi-fi 10 days ago
Billericay Wi-fi 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • Mattpsychol
    Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • kelly20201983
    Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Cover4Caravans
    Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Faith17T
    Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • cfitzy69
    Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup

  • philjel1
    Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • bethanchloes
    Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • golfingampm
    Chris Callaway (@golfingampm) reported from Billericay, England

    I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Verscuse
    🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • PaulGrayburn
    PGtweets (@PaulGrayburn) reported from Romford, England

    @Portly_Burnsie @btsport For a big game it’s ******* poor.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

  • buxton081
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported

    @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

  • sansirio
    Hugh Jones (@sansirio) reported

    @bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?

  • JakeTheScalper
    🇬🇧 (@JakeTheScalper) reported

    @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

  • davidgraywrites
    David Gray (@davidgraywrites) reported

    @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

  • D1Bluebird
    Welsh1 (@D1Bluebird) reported

    @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

  • SimonMitch1956
    Simon Mitchell (@SimonMitch1956) reported

    @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

  • Its_Baby_K
    Katy Nicholls (@Its_Baby_K) reported

    @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

  • bigdaddymills1
    Andy (@bigdaddymills1) reported

    Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm