BT (British Telecom) Outage Report in Billericay, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Phone (8%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Wickford, South Benfleet, Southend-on-Sea, Brentwood, Chipping Ongar, Chelmsford, Dagenham, Billericay, Rayleigh, Maldon and Leigh-on-Sea.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Beckie Wood (@beckiewood69) reported from Heybridge, England
@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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Marc Karbaron (@Karbs1961) reported from Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Mark Perry (@longfella31) reported from Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Antonia (@Flaminhaystack) reported from London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Michael Webb (@Spiderwebby2904) reported from Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Christiana Petrou (@chrissiemoux) reported from Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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ken (@uk12345) reported from Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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lee jones (@jonesy23) reported from Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Gottapulse (@gottapulse) reported from Witham, England
@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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ken (@uk12345) reported from Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Ian Maxwell (@IanMaxy94) reported from Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Marc Karbaron (@Karbs1961) reported from Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Philjel (@philjel1) reported from Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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ken (@uk12345) reported from Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Faith Thomas (@Faith17T) reported from Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Salmon (@janesalmon) reported
Please, please help me @bt_uk. You gave me a number to call and it DOESN'T work. I want answers. Honour your agreements.
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Ken_AVFC.FF 🦁 (@AVFCFansForum) reported
@bt_uk Can't be much worse than your BT Sport app, utterly useless, DL and registered last week, never worked, spoke to three tech guys over three days, they gave up, so I cancelled, just 3 days and didn't work is shocking!
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Ali Malsher (@AliMalsher) reported
@bt_uk So impressed by the standard responses by DM which mean that someone hasn't bothered to even look at the actual problem. If you are elderly or vulnerable BT is a really rubbish company.
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GY6 🔫 (@GTYOUR6IX) reported
@bt_uk No i have Fibre 2, and upon looking at "Complete WIFI" it would t give us any faster speeds, not only that we are supposed to be getting 57mbps - 64mbps and we are currently on 27mbps!! We have had engineers come out and say the line outside is weathered but never fixes it
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AdrianaSalazarM (@adrisalazar_asm) reported
@bt_uk @CompAtSch We need help. The broadband speed today is again too bad. Sent you a PM with ticket # opened early January and issue still not resolved. Help pretty please!😭
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Catherine Brundrett 💙 (@twigs83) reported
@bt_uk No was just online! Seeing if moving from @SkyUK would be better as the deal they offer is £20 more expensive than a new customer! How do I contact them?
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Mike (@MikeH0llister) reported
@BTCare you put my broadband installation back by a month. RIDICULOUS. There is already an active bt broadband service there All you are doing is delivering a router. I have a router - why is it going to take 8 weeks to activate?!
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Dan Pressland (@SteelyCityDan) reported
@bt_uk This is beside the fact that it took me 5 phone calls to actually get my account cancelled, including 3 after I'd already left, and I was still being issued a bill as your system had never actually closed my account.
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Andy (@silversailor69) reported
@bt_uk Not impressed with money grabbing BT. Went to renew contract, price was £2.50 extra, not bad but now have to now sign up for 24 months and no free weekend calls. Went back in day later renewal now £5.00 extra. We are paying more for less. Shame on you BT
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Daniel Craft (@DanielCraft94) reported
@bt_uk @OpenreachHelp after 105 days over due order, I can confirm I now finally have BB, don’t think I would never have got here without the intervention of the Twitter @bt_uk team, Customer service via the phone was like talking to brick walls for 4 months. Thanks guys