BT (British Telecom) Outage Report in Billericay, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Romford, Basildon, Dagenham, Rayleigh, South Benfleet, Brentwood, Billericay and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kamlesh Jaldevi
(@kjaldevi) reported
I think it’s only right @btsport sell the footballing rights back to @skysports after this big mess today. They would never make a mistake like this. Charging us customers 5 times even if it’s a major technical issue is shocking. I feel bad for your customers on low incomes.
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farleyninja
(@farleyninja) reported
@btsport can you explain why you took 5 payments from my account? And how you’ll be compensating me? Else I will have to cancel with you all together.
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Arsenal
(@ffarsenalfc) reported
Why do @btsportfootball @btsport not have a help page on Twitter? Trying to get through to customer service via phone or live chat is an absolute nightmare.
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Liam is
(@D1splayed) reported
@CEOemail @bt_uk Hey, yeah we did. Using an older phone was an issue. BT helped me with a new, VOIP type phone to work with the new digital system.
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Will Heffernan
(@willpheff) reported
@bt_uk @Dan_LFC10 I'm with @Dan_LFC10. Got the same Text from BT for a £25 BT Sports monthly pass. The text says you had payment issues, looking at my card you charged me 5 separate transactions x £25 vs 1 x £25. Not very good!
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Siobhan Conway
(@SJConway91) reported
To find out if your @bt_uk broadband is down you have to go online. When you request help they text you online resources, including a YouTube video. When you call they ask you to check your emails. Not sure how this is accessible for people with limited data resources
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jane lewis
(@clubgoldie) reported
@bt_uk Really struggling to access my emails, have spoken to 4 different people. Now have to wait to Thursday?? Please help!!
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Olagoke Awoyele 🇳🇬🇬🇧
(@lagok3) reported
@bt_uk Yeah.YEAH I WANT TO CANCEL IT. I just need some sort of refund - if I am ever going to get it, & I'd do this via the app. Crazy!!Wake up to 3 lots of subscription payments & get in touch to resolve this, & another 2 separate attempts at £25??? I'm all tapped out !!!
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darren
(@Daz49Daz) reported
@bt_uk Y dose my Internet feel proper slow and don't feel like I have 700download Guaranteed like it say? And y am I only getting 10upload guaranteed aswel? I though it was 110upload Guaranteed?
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Max
(@RossiterTHFC) reported
@BMPCSAFC @Jaimech1986 @btsport BT sport have now responded and said the issue will be fixed but there will be no compensation issued for the stress and inconvenience it has caused everyone. Great customer service 👌🏻