BT (British Telecom) Outage Report in Billericay, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Dagenham, Maldon, Wickford, Upminster, Grays, Southend-on-Sea, Brentwood, Basildon, Chelmsford and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@GaryLineker @btsport Is that your "bad" toe?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Brennan
(@braemar88) reported
Really disappointing service from @bt_uk today. Engineer never showed up and no explanation.
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ilatic
(@ilatlc) reported
@NoahreyliCustom @bt_uk my wifi keeps cutting out every 20 minutes please help
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ZachhKappa
(@ZachKappa) reported
Don't even know what to do about my internet anymore, can't upgrade it, constant 200 ping spikes on ethernet, tried everything, @bt_uk sent like over 15 engineers to my house and still have not fixed the problem cbaaaaa
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Silverlance
(@silverlance35) reported
@bt_uk I am getting extremely frustrated with you guys now. After repeated issues last year, I've had to put yet, another complain about the broadband. Yesterday it disconnected twice (almost every Thursday now) during my stream and before hand
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Brooke Austin
(@brookemichele87) reported
@bt_uk amazing customer service from Danny in Newcastle branch!!! #happycustomer
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David Coleman
(@DavidColeman33) reported
Currently a @BTCare residential FTTH customer and desperately want to switch the account to @btbusinesscare. But I'm told that I have to see out my residential contract! How dreadful ☹. No such problem at my other location moving from @virginmedia residential to business!
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Ashley Baker
(@AshleyBaker83) reported
@bt_uk I am supposed to be joining Vodafone but they cancelled my contract and didn’t before telling me, I have submitted my order again but they can’t install until 23rd July. If BT can do it sooner I’ll cancel Vodafone and go with you
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Honestyandintegrity
(@Honestyandinte1) reported
@bt_uk Thanks Nicola. I'll give them a try. BT's customer service is very unhelpful and seem to communicate with the technical team by messages and said they couldn't redirect my call. When I eventually got through to the technical team even they had to escalate it up- no idea to whom!
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Andrea
(@weaves70) reported
@bt_uk have left my 85 year old mother without phone for 2 days after botched attempt to connect her to broadband. Dangerous as her careline emergency call needs it to work. 1st customer “care” person lied to us, 2nd one better but still no phone. #btuseless
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mark gardner
(@markmgardner) reported
@bt_uk I am shocked you have sent a bill for what is a shameful service. You should be paying me out of embarrassment!