BT (British Telecom) Outage Report in Billericay, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Billericay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Billericay, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Dagenham, Maldon, Wickford, Upminster, Grays, Southend-on-Sea, Brentwood, Basildon, Chelmsford, Rayleigh and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Romford |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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Keith Flanagan
(@Flanners999) reported
from
Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Keren Harrison ⚽️
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Alice Neal
(@DrAlice03) reported
@dtabase hi there. Did @BTBusiness @btbusinesscare ever allow you to communicate about your complaint? Did it get resolved. Any suggestions *** to reach them? I believe they missold me products at an exorbitant cost.
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JJ
(@hpxrsrjj) reported
@city_in_wellies @bt_uk @Ofcom They're awful, customer service stuck in the 70's, play on the fact they have a virtual monopoly on the network!!
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Alexey
(@resoai) reported
Funny how @bt_uk HomeHub 5 has a setting to switch off WiFi Radio which only stops broadcasting your SSID and keeps broadcasting their own BT Wifi/FON SSID. What the actual f*ck? Using any third party router causes connection drops and slows down connection by 3mbps. #bthomehub
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John Charles-Jones
(@woodboroughpark) reported
@Longwool @WeAreOpenreach @bt_uk Yes I believe they are. There has to be a commercial opportunity like no other for a commercial competitor to rise up out of the shadows, where customer service is forefront
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Justsumguy
(@Justsum32062003) reported
@bt_uk @Ak_Dark_Lord Jeez Sharon this is not a complaint about a BB fault but a query about by equipment, texting that number will do him no good. Keep up
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Katie Dilnot
(@KDilnot) reported
@bt_uk Unfortunately they can’t. @SkyUK have been amazing whereas I’ve been told by @bt_uk that you guys can offer me £50 compensation for 12 weeks no internet while trying to work at home...not great service or response given this started with your error.
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Chris Tian
(@T1AN1982) reported
@KevWhittaker1 @virginmedia I am disgusted, @bt_uk would never treat you this way. Especially since virgin would not have to come inside. If you were to cancel under the 14 day cooling off period how would they come and collect the equipment ???
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Oliver Bassett
(@OliverBassett) reported
@bt_uk an @WeAreOpenreach are so frustrating I’m going to try to sign up for starlink I’ll probably get the service quicker. fibre was installed 2 weeks ago but they damaged the fibre line. They tried to fix it yesterday but couldn’t so there going to try again in another 2 weeks
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Carl Boswell
(@carlbos) reported
@bt_uk It’s still a huge percentage. Public sector salaries don’t go up by anywhere near that if at all. Us NHS workers are already in pay poverty and that sends us even deeper into it. Talk about kicking a country when it’s down. #disgusting
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Debbie King
(@deblou6) reported
@bt_uk the irony is I upgraded to Halo2 first week of January and was promised an engineer who didn’t arrive, again 2nd date given no show, 3rd date cancelled but not informed but when called told no OpenReach working - Covid!! But turned up and resolved the issues I didn’t have.