BT (British Telecom) Outage Report in Billericay, Essex, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Billericay, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Grays, Chelmsford, Billericay, Rayleigh, South Ockendon, Dagenham, and Basildon.

City	Problem Type	Report Time
Romford	Total Blackout	3 days ago
Grays	Internet	11 days ago
Chelmsford	Phone	12 days ago
Billericay	Phone	13 days ago
Romford	Internet	13 days ago
Romford	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  Richard Burgess (@Cover4Caravans) reported 3 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Garry Harvey (@Mork4mindy) reported 8 minutes ago from Great Baddow, England

  @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

• 
  Mike Miners (@theessexsog) reported 10 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 15 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Hannah Wright (@hwrightxo) reported 24 minutes ago from Thundersley, England

  @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

• 
  Bethan Chloe (@bethanchloes) reported 27 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  daniel munn (@dpmunn19) reported 31 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Harvs (@DanHarvey74) reported 32 minutes ago from Rayleigh, England

  @GaryLineker @btsport Is that your "bad" toe?

• 
  Glo Thienel (@Glo_Thienel) reported 35 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Marion Pettet 💙 (@MarionPettet) reported 36 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Roly's Arcade (@RetrogamesNow) reported 36 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  The Power 1962 (@jlarkin123) reported 37 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Kelly 💙 (@kelly20201983) reported 38 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Daniel Drury (@DannyDrury) reported 38 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Gary dorrington (@Garyonline1) reported 41 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  nicola1972 (@Nicola1117) reported 44 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported 47 minutes ago from Romford, England

  Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 51 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  Glo Thienel (@Glo_Thienel) reported 54 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Marion Pettet 💙 (@MarionPettet) reported 55 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Russell (@TomORussell) reported 9 minutes ago from Hexham, England

  Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

• 
  Will93 (@TTVWill93) reported 10 minutes ago

  @bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up

• 
  Calvin (@CalvinXCI) reported 15 minutes ago

  @domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf

• 
  Will93 (@TTVWill93) reported 23 minutes ago

  @bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account theirs no fault raised and no engineer has turned up

• 
  Andy E (@andyes1984) reported 27 minutes ago

  @bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!

• 
  Katie FriendlyFaces (@katiieking) reported 28 minutes ago

  @bt_uk Do we still text Fix if it's an ongoing problem rather than just a one off downtime?

• 
  Ben Hancock (@salty_crank) reported 28 minutes ago

  @bt_uk your broadband is a joke You say there is no downtime but near every day there are cut outs or the Internet speeds drop from the measly 15mbps to 6mbps Constant packet lose among other issues and to top it off, my mum is spending £26.99 for it and the Internet is crap

• 
  🌑Richard Slack (@xRichardSlack) reported 28 minutes ago

  @bt_uk Could you set up a system where a customer could press a specific key sequence immediately after hanging up on a call to report it as a scam call? Once I have picked up the phone, my day is already interrupted, I don’t want to then have to find a website to report it.

• 
  John Redfern (@johnwredfern) reported 32 minutes ago

  @bt_uk Whats happening with the fix on the BT Virus Protect "FIREWALL" issue for iMac Big Sur users... can you provide your customers with an update and when this is likely to fixed.... it is part of the package you offer customers and you are failing to provide this.

• 
  Trieah (@Trieah1) reported 33 minutes ago

  @bt_uk 1. Service not live even after a week 2. Spent 1.5 hours with Connections team, the first guy locked me out. 2. BT did not follow up on their update call 3. Complaint filed no follow up 4. Spent 1 hour with BT yesterday 5. BT missed our update call today. FIX YOUR SERVICE