BT (British Telecom)

BT (British Telecom) Outage Report in Billericay, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Billericay, Essex, England 03/13/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billericay, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Southend-on-Sea, Romford, Basildon, Rayleigh, South Benfleet, Brentwood, Billericay and Chelmsford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomDagenham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cassandra234 Tosca (@Cassandra234) reported

    @bt_uk Absolutely shocking service from BT. Trying to get internet connection in our new house. Ordered on the 17th of October, couldn’t connect us until 11th November. Sent the wrong engineer, as we need copper rather than fibre connection. Job cancelled and new date set for

  • LauraJSheakey LauraJade (@LauraJSheakey) reported

    @bt_uk Well your not...your service is shambolic

  • GBGoodwin Geoff Goodwin (@GBGoodwin) reported

    @bt_uk To help, BT can provide a good, reliable service without me having to call every week to fix it. It's exhausting. The service is simply not good enough and, to make matters worse, BT underpays its workers.

  • GBGoodwin Geoff Goodwin (@GBGoodwin) reported

    You'll have to trust me when I say I have better things to do than call @bt_uk every week to fix the internet I pay £37 a month for. We need public internet infrastructure and services for all. The private sector is not up to the task. @UKLabour @jeremycorbyn

  • svvs____ S (@svvs____) reported

    @bt_uk Thank you - my complaint was also closed yesterday with no explanation- and I don't appreciate the notes from the wholesale team saying the engineer arrived when we were not home - this was not the case, I called 3 times on the day of appointment and we were waiting.

  • mariale54 Maria A Acosta (@mariale54) reported

    @bt_uk no BBC1 or BBC2 signal since this morning. We restarted our BT box but channel didn’t returned. Is this a general issue? Thanks

  • basherdrummer Barry B. (@basherdrummer) reported

    @bt_uk can I ask if there’s a National or a local problem to us TN290PG - we’ve got a 2 week old Smart Hub2 with 900 Mbps FTTP BUT it keeps dropping today? You guys called me at 8.30am to test everything but it’s still happening - it’s not good guys.

  • basherdrummer Barry B. (@basherdrummer) reported

    @bt_uk They are indeed but Down Detector says there are BT issues so I just wondered if it could be server issues rather than us?

  • mariale54 Maria A Acosta (@mariale54) reported

    @bt_uk Hi! I haven’t tried the TV live feed as I’m working until 5pm. We were having the same issue with channel 4 but it came back after restarting.

  • JordanNocher Jordan Nocher (@JordanNocher) reported

    @bt_uk can I get some help? How would I go about getting my account changed to someone else’s name?