BT (British Telecom)

BT (British Telecom) Outage Report in Billericay, Essex, England

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The latest reports from users having issues in Billericay come from postal codes CM12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Billericay, Essex, England 12/05/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billericay, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Romford, Brentwood, Maldon, Rayleigh, Wickford, Chelmsford, Dagenham, Basildon, Billericay, Stanford-le-Hope and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTimMonroe Tim Monroe (@TheTimMonroe) reported

    Thanks 4 nothing @bt_uk, you’re 2 wks too late. Oh, by the way, there’s a factual error in ur email - it says you’re here 2 help. It shld say, we’re here to answer your call after 30mins on hold, because you’re experiencing a high volume, but despite all that excellence is…blah.

  • Liz45491850 Liz (@Liz45491850) reported

    @bt_uk Geoff Hurst I’d love to stay connected but my BT broadband has been down for 30 days and counting. Bruh, help me out.

  • joekearney96 Joe Kearney 🐝 (@joekearney96) reported

    @bt_uk No not really, I rang up about the date change and they managed to change it back, they have now changed it yet again. This is going to cause massive problems for me as I work from home. Really dissapointed with the service

  • ItsWardyBoi ItsWardyBoi (@ItsWardyBoi) reported

    @bt_uk My BT line had been taken over by EE today even though I have called you a week ago to cancel the line received, housemate who made the order had also done the same, but it has STILL happened. What do I need to do to get this reversed?

  • davidcoates33 davidc333 (@davidcoates33) reported

    @bt_uk BT …. My broadband service in central London was crap… only 3mb a second. They were **** at dealing with my complaint. Shameful.

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    Day 7 and the BT Broadband outage is still not fixed by @bt_uk The text message yesterday was to make it look it’s a recurring fault when in actuality it has not been fixed since the outage at 10:34 Sat 15-Oct-2022. Appalling Great inconvenience & cost

  • fantasticdrfox Christopher Fox 🇺🇦 (@fantasticdrfox) reported

    @bt_uk My broadband connection went down yesterday morning and you say it won’t be fixed until next Tuesday? How is this possible in 2022? #digitalbritain #nonsense

  • NeilJonesOnline ℵeil ℑones (@NeilJonesOnline) reported

    @bt_uk But that's a practice that the HMG Competition & Market's authority have already deemed unacceptable following a 'super-complaint' from Citizens Advice, and have already banned in the insurance market. Is BT just going to carry on regardless until they're forced not to?

  • AntonConro Anton Conro (@AntonConro) reported

    @bt_uk So you've had a month to send out WiFi hub and TV boxes, but you wait until the day before you're due to take over services to despatch by Royal Mail who are on strike. Leaving customers with no Internet or TV. Disgusting service.

  • INCONTROL1 Roger (@INCONTROL1) reported

    @bt_uk can you please help, I was firstly told a tech would contact me in 90 mins, to get a subsequent text later you were to busy and I should contact you again? I believe I'm the person payin for the service, so what about some service? My children have online schoolwork to do!