BT (British Telecom)

BT (British Telecom) Outage Report in Billericay, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Billericay, Essex, England 12/25/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billericay, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Basildon, Romford, Chelmsford, Wickford, Southend-on-Sea, Brentwood, Maldon, Rayleigh, Dagenham, Billericay and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sebgarner Sebastian Garner (@sebgarner) reported

    @BTCare thank you BT for the engineer that was booked to fix our Broadband fault but you failed to turn up because BT Open Reach is not fit for purpose and your lines are old and need replacing but won’t do it because that will cost you money. You are just a shambles

  • DMrsdn David Marsden (@DMrsdn) reported

    DO NOT contact @virginmedia for a new #Broadband #installation. We were promised 5th Aug, then 6wk delay to 15th Sept, now it’s ‘sometime in November’ due to contractor issues. #VirginOnTheRidiculous Time to call @bt_uk

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @bt_uk ALL I want to know is why in trying to fix my phone I am being asked to put in a PIN number I have NEVER had. Why is this such a problem for you that you can't give me a straight answer instead of asking me to contact you?

  • pickledhen Karen Goodlett (@pickledhen) reported

    @bt_uk I have today emailed your CEO @bt_uk to escalate the matter. Enough with the back and forth which is getting us nowhere. I am disappointed at the level of customer care from a large corporate. Nobody seems to know what they are doing.

  • VentersGaming David Venters (@VentersGaming) reported

    just been contacted by bt about questions i want asked by bt general questions , theve asked for ammount bill and also details my bank account , never has this been asked for i am disgusted the lacksidasicle attitude towards a customer 13 yrs wanting to leave @bt_uk @Iromg

  • jmdavies123 JD🧚‍♀️ (@jmdavies123) reported

    @bt_uk I have received loads of boxes of broadband kit at my address but the person it's addressed to does not live here . Tried calling but was put through to the fraud team and that number rings & rings ..can you help ?

  • 34020seaton Jim Seaton💙 (@34020seaton) reported

    @mikeseat @bt_uk Mine's crept up to just less than £8 pcm, but I only get 1gb of data - never a problem - put Wendy on the same and about twice a year she runs out. She uses Identimoff, and identiweed out in the wilds, and can't resist opening Wot Zap cack.....

  • teampisales Positive Impact (@teampisales) reported

    @btbusinesscare Never heard back. 4 promised calls to investigate. Nothing. What the hell is going on???? You have now left us 20 days without a business service. @btbusinesscare are as useless as BT Business complaint management.

  • gogokittygo claire egan (@gogokittygo) reported

    @bt_uk extremely frustrated to be advised that although you can add additional cameras to baby monitor 6000 - you can actually purchase a stand alone camera to add? What is that all about? Would never have bought originally if this was known!!! Very sneaky/underhand marketing!

  • BarneyTaylor12 Barney Taylor (@BarneyTaylor12) reported

    @StephenToner88 @bt_uk Having exactly the same problem and got the same message this morning! It shocks me that internet is so important in this day in age but engineers don't work weekends! My teens are doing GCSEs and can't do there work.