BT (British Telecom)

BT (British Telecom) Outage Report in Billericay, Essex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Billericay come from postal codes CM12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Billericay, Essex, England 01/25/2026 19:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billericay, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Basildon, London, South Benfleet, Brentwood, Southend-on-Sea, Romford, Billericay, Chelmsford, Dagenham, Maldon, Wickford, Upminster and Grays.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 23dmc23 Bob (@23dmc23) reported

    @bt_uk Well, that was a waste of time. Exchanged DM's for a week, went round in circles, still no resolution. This advert is a blatant lie, BT does not care about elderly & vulnerable customers!

  • MRODSWAN Mrod Swan (@MRODSWAN) reported

    @bt_uk 'there might be a short break in service while we connect you to Full Fibre'. If you upgrade your #broadband your 'Short break' = 18 days no internet. Good to know if you're thinking of switching this #BlackFriday

  • GillWilliamson3 Gill Williamson (@GillWilliamson3) reported

    @bt_uk zero customer services. Reported a fault for 92 yr old vulnerable adult at 8.30 am and none of your promises have been kept.

  • SianFrancis14 Sian Francis (@SianFrancis14) reported

    @bt_uk are you able to check if there is an issue with BT Internet in my area please? Mine has gone down..

  • xxxHJWxxx H (@xxxHJWxxx) reported

    @bt_uk Ok My complaint hasn’t been dealt with i raised with yourselves I can’t put my own recollection in as I have gone over the characters What’s my option now ?

  • BenMFraser Ben Fraser (@BenMFraser) reported

    @virginmedia Surely it's cheaper just to post a new Hub? Instead you're sending an engineer, compensating me for lack of service, and leaving a dissatisfied customer. Do the maths, tell me I'm wrong. @bt_uk what would you do?

  • SJParks2021 Sadie Parker (@SJParks2021) reported

    @bt_uk I moved a month ago & I have been having problems. I have been passed from pillar to post & promised equipment will be delivered, it hasn’t! Also promised a call back & haven’t received. I want to make a complaint. Can you contact me to resolve? Been on hold for 40 mins.

  • tontowilliams Alan (@tontowilliams) reported

    Dear @BTCare you fail to turn up to install our new phone line and broadband and now there’s a fault with the existing equipment and you fail to turn up to a second appt now you claim the fault is with the equipment you didn’t check in the first place.

  • NeilChilds3 Neil Childs (@NeilChilds3) reported

    @bt_uk We have unreliable BB - great to see Openreach putting down fibre wires in our road. Sadly apparently its only for houses on the south side of our road - so frustrating. When do you expect to have it available to houses on the North side of the road, ie the even numbers SO53 1JT

  • RodneyPhilcox Rodney Philcox (@RodneyPhilcox) reported

    @bt_uk I’m unable to login to your website/my BT/ email, getting security error message, warning about site certification. Is this a known general issue? @Theodora08