BT (British Telecom) Outage Report in Billericay, Essex, England

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Billericay, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Chelmsford, Billericay, Romford, Rayleigh, South Ockendon, Dagenham, and Basildon.

City	Problem Type	Report Time
Grays	Internet	3 days ago
Chelmsford	Phone	4 days ago
Billericay	Phone	5 days ago
Romford	Internet	5 days ago
Romford	Internet	5 days ago
Romford	E-mail	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

• 
  Marion Pettet 💙 (@MarionPettet) reported 56 seconds ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Gary dorrington (@Garyonline1) reported 5 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 12 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  Bethan Chloe (@bethanchloes) reported 15 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Darren (@howiesway) reported 22 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Glo Thienel (@Glo_Thienel) reported 26 minutes ago from Allhallows, England

  Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

• 
  Kelly 💙 (@kelly20201983) reported 32 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  daniel munn (@dpmunn19) reported 34 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Daniel Drury (@DannyDrury) reported 42 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Hannah Wright (@hwrightxo) reported 44 minutes ago from Thundersley, England

  @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

• 
  nicola1972 (@Nicola1117) reported 45 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Richard Burgess (@Cover4Caravans) reported 46 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Glo Thienel (@Glo_Thienel) reported 48 minutes ago from Allhallows, England

  Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Harvs (@DanHarvey74) reported 49 minutes ago from Rayleigh, England

  @GaryLineker @btsport Is that your "bad" toe?

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 49 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Mike Miners (@theessexsog) reported 50 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Fran Ross (@FranRoss9) reported 51 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Roly's Arcade (@RetrogamesNow) reported 52 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Marion Pettet 💙 (@MarionPettet) reported 55 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 57 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shahzad Ashfaque (@right_protocol) reported 7 minutes ago

  @bt_uk wtf is up with the broadband in Broughton Milton Keynes? I am not paying extortionate monthly charges for no internet. Some of us have to work

• 
  julian spiller (@spiller_julian) reported 8 minutes ago

  @bt_uk I can safely say BT is the worst company I’ve ever been connected with. Having an o toning issues for over a year during the time they never opened a complaint when I asked on every call and said as clearly dissatisfied. Today. Called to cancel as soon as the person ..

• 
  Mimi 💙 (@Mimi050667) reported 9 minutes ago

  I can’t believe @bt_uk are going to take two weeks to fix a problem, leaving me without internet or phone and unable to work!!! The fault coincided with work on the telegraph pole connecting my house but the workman just laughed and told me it couldn’t have been them 😡#BT

• 
  LaurenceMarks (@laurencemarks64) reported 9 minutes ago

  @bt_uk Spotting the scams isn't too much of an issue.. its the fact that I get at least one a day. Surely you can track and stop them..

• 
  Karen (@missfowler_) reported 9 minutes ago

  @bt_uk Absolutely #poorcustomerservice Treated as though I’m stupidwhen if they’d actually read messages properly! Will NEVER use @bt_uk services, it shouldn’t come at a cost to the customer to resolve THEIR problems!Elements of #discrimination Can’t even provide a correct email!

• 
  Gavin Bal (@gsb8989) reported 14 minutes ago

  @bt_uk why am I receiving confusing/conflicting information from the support team. I have no internet for the past 3 days and I’ve received emails saying it’s fixed, a representative saying it’s internal and another saying it’s external issue for open reach??

• 
  Andy Gold (@AJ_Gold19) reported 15 minutes ago

  @bt_uk I'm eligible for a reward Mastercard but as I log in I get absolutely nothing. Can you help please?

• 
  Jonathan Gorton (@zombietraitor) reported 17 minutes ago

  @bt_uk we seem to be having issues with our business land line, it's not been working all day and when we call you on our mobile we get passed to someone else and get cut off. Please can you help?

• 
  Matt (@ragingrodent) reported 17 minutes ago

  @bt_uk Hi Rita, The details I used was my New Customer login detail, my accounts been activated, I would assume that It would be the same details I use for my online access

• 
  Karen (@missfowler_) reported 21 minutes ago

  @bt_uk I have paid for a service that I have not received and the customer service to get this resolved is ridiculous. It shouldn’t have to cost me to fix your error! There is no direct email on the site and the ones I’ve been given don’t work! #bt #poorcustomerservice