BT (British Telecom) Outage Report in Billericay, Essex, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Billericay come from postal codes CM11 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Billericay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Billericay, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, Grays, Chelmsford, Billericay, Rayleigh, South Ockendon, Dagenham, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Total Blackout | 4 days ago |
|
Grays
|
Internet | 11 days ago |
|
Chelmsford
|
Phone | 12 days ago |
|
Billericay
|
Phone | 13 days ago |
|
Romford
|
Internet | 13 days ago |
|
Romford
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Ian Maxwell (@IanMaxy94) reported from Billericay, England@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Fran Ross (@FranRoss9) reported from Romford, England@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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lee jones (@jonesy23) reported from Chelmsford, England@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Kelly 💙 (@kelly20201983) reported from South Ockendon, England@bt_uk when will service be resumed in South ockendon?
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Beckie Wood (@beckiewood69) reported from Heybridge, England@bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is
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nicola1972 (@Nicola1117) reported from Romford, England@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Christiana Petrou (@chrissiemoux) reported from Romford, England@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Rowan Richards (@Therockstar111) reported from Chelmsford, England@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandWhen you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Daniel Drury (@DannyDrury) reported from Billericay, England@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Mark Perry (@longfella31) reported from Romford, England@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Faith Thomas (@Faith17T) reported from Canvey Island, England@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki (@WhatsupNikki) reported@mark_impactedu @richardbranson @bt_uk BT is cheaper for the same shitty service. For me it’s about saving money on the shitness.
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Mark Adams (@2Markdavid) reported@bt_uk broadband has been dropping out all night. First bit of bad weather and it can’t cope. Why doesn’t that surprise me?!
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Bridie (@bonjoursouffle) reported@bt_uk Hour & 15 mins trying to get Wifi again 😫. What am I paying for exactly? No service most of the day again. This is why I will NEVER sign up to a BT contract. Are they open now?
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Robert Symons (@bertyfatboy) reported@bt_uk had a call this morning saying they were you from 0017164405900, stating I had a fault with my internet connection. After getting passed to a technical team I terminated the call as they wanted me to access my laptop to show me the issue. Is this you??? Or a scam???
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hannah oconnor🌹 (@HannahO09795343) reported@lollujo @bt_uk Kev we use a company called italk. We have the fibre optic broadband which £30 a month and we have never had a problem with it, it may be something worth looking into
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mrDmc01 (@mrdmc01) reported@bt_uk @fearedup They don't want an engineer. They want the as advertised £100. Which you will never give them as you log are a fraud. Advertising standards should look in to this blatant false advertising of a product they will never give(£100) sham of a company. avoid at a costs people.
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TECHcryptoNO (@Dmtr_crpt) reported@bt_uk Get stuck with the contract and bad Internet for 2 years... Just to get 100 £ haha
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Luke Pepperell (@PepperellLuke) reported@bt_uk So my broadband problem that was “not showing as an issue” yesterday has now left myeloma without internet since yesterday. Same for all my estate. Not good enough especially for those of us working from home for companies supporting the NHS!!!
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Yinkster (@Yinkster) reported@bt_uk Hi, please can you tell me, does your network allow use of the “Merge calls” facility on mobile phones? Thanks
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Chris Prior (@_ChrisPrior) reported from Eastbourne, England@bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP