BT (British Telecom)

BT (British Telecom) Outage Report in Billericay, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Billericay, Essex, England 01/19/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billericay, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chelmsford, Southend-on-Sea, South Benfleet, Basildon, Romford, Dagenham, Maldon, Wickford, Upminster, Grays, Brentwood and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • beckiewood69 Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lilliethomas_ Lillie Thomas (@lilliethomas_) reported

    @bt_uk NEVER use BT broadband. Ordered a new package and chose to swap from Sky to BT, so far we’ve been delayed 12 days and now they’re saying they don’t know when they can sort this. We are without any WiFi and my mum works from home and my brother is doing online A-levels. !!!

  • sylwester_jop Sylwester Jop (@sylwester_jop) reported

    @bt_uk No, that’s ok. I have a quite a good deal at the moment with Halo 1, but my download and upload speeds are below the minimum guaranteed of 53Mbps download and 17-18Mb. I have reported a fault with slow connection and it’s still in working progress..

  • beattheodds007 beattheodds007 (@beattheodds007) reported

    @BTCare why do all the links to chat online go to a page to bu something and not a Charley link at all and why as a new customer would I pay far less than en existing customer switching to the same service? Should you not be looking after your existing users ?

  • harwood_simon Simon Harwood (@harwood_simon) reported

    @bt_uk possibly the worst broadband connection ever, rural broadband via but is a joke.

  • JuFitJuJu Julian (@JuFitJuJu) reported

    So that’s another weekend without @BTCare sport in HD that I’m paying for....why can’t you folks just fix it? You’ll take the money soon enough

  • logsylou logsy. (@logsylou) reported

    @bt_uk I have been charged for a hotspot I can’t use. Can’t raise complaint because I don’t have an account. Live chat can’t refund me because I don’t have an account. Please help.

  • Keefyfromusk Keith Davies (@Keefyfromusk) reported

    @bt_uk spoke to Rachel Tierney on around 17th. December 2020, and she sorted out my complaint 95%, she asked me to contact you again on 1st. Feb. 2021, to revise my monthly payment. Can someone please contact me. Many thanks.

  • steeleyp_ PS (@steeleyp_) reported

    @efc1978 @btsport No, just BT Sport customers. If you get it from Virgin, you're technically considered a Virgin customer even though you're getting the BT channels in the top tier.

  • chloeleah_ chloe (@chloeleah_) reported

    @bt_uk you need to train your engineers how to speak to people. I’m so upset with the way he’s just spoken to me. All I asked was that the WiFi wouldn’t go down again because I’ve got two people here attempting to work from home!!!! 😡

  • ManVsTrain Man vs Train (@ManVsTrain) reported

    @ShepheardDavid @bt_uk @PilningStation I think the telecoms cable was routed via the now demolished footbridge and the power probably was beneath the platform and severed by an electrification mast installation. It's also likely the power came from a line side building that was demolished last year. So a few issues!