Is BT (British Telecom) having an outage in Billericay, Essex, England?

No @WeAreOpenreach engineer today to sort my dad’s broadband out. More outright lies from @bt_uk @BTCare the worst customer service we’ve ever encountered. Well done. See you on @BBCWatchdog. They simply do not care if we stay or leave, just want the money. You should be ashamed

1, @BTCare Hi we left you in May because of your appalling customer service (or lack@of it) and now my father has gone back to you (against my wishes) to receive fibre broadband. Not only has he been told he can’t get fibre today (Unsure of the reason)

@BTCare I was told yesterday you would be in contact, then you advised it would be today after an engineer didn’t turn up last Friday. Still nothing! It’s ridiculous and not a good way to treat new customers!

@BTCare Yes, that they are sending a new router and it will arrive Monday. Internet went down overnight on Wednesday. I have BT the benefit of the doubt yesterday rang today and new router being sent out leaving me with no internet for 5 days. It’s just issue after issue after issue.

Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

@Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

@BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@BTCare I have been given a complaint code and BT are coming back to me.

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

@revPACman @BTCare I had the same for months. My son eventually did something and it works better now. It’s something to do with older technology. I just never knew when internet would come back. It seemed to help if I switched my mobile off though!

@btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

@btsport CRAP CRAP CRAP

Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

@BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

@TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

@BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

@BTCare Don’t worry, I’m with Sky and they’re just as bad.

@btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

@btsport Looking at weather radar very poor weather conditions in malilla

@BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

@BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

@BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

@BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

@BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

@Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

@BTCare Then I have no idea why I pay so much money for a poor service!

@BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

@BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

@julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

@bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

@BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

@BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

@BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

@BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

@BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

@BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

@Morris2906 @BTCare @Glo_Thienel @bt_uk BT NEVER HAVE CARED

@darrellcurrietv @btsportfootball Everyone except the people who control the purse strings. Scottish football fans feel let down by @btsport.

@SkySports Great. 5 years of shite coverage, gobshite hosts and arsehole pundits. Thanks @btsport for leaving us with this pile of steaming horse shit.

Sigh, looks like @BTCare have turned off IPv6 on our local BT Infinity service

.@BTCare webmail going down is a sign that it's time to go and make the kids' tea

@CamboSoutar @btsport @spfl To be fair mate for everyone who are complaining about the TV deal should just start actually filling their stadiums. Complain about a poor TV deal but are part of the reason our league isn't that appealing. Full stadiums = better league.

@BTCare strongly recommended people do their research on BT before they scam further customers out of their hard earned money. Their engineers are incompetent and cannot fix a phone line nor run the broadband service I have paid for. No service for 5 weeks @financialombuds #FOS

@bt_uk @BTCare still no call, not that I am surprised. I am calling now to cancel

@btsport the fact you’ve now lost Scottish football and the UFC is horrible. You are going to lose loads of customers. Me being one. Very poor. 👎🏻

@CummingCiaran @stuart75 @spfl @SkySports @SkySportsNews @btsport Then they couldn’t of wanted that bad ! They outbid sky for champions league remember