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BT (British Telecom)

BT (British Telecom) Outage Report in Billericay, Essex, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Billericay come from postal codes CM11 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Billericay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Billericay, England

The most recent BT (British Telecom) outage reports came from the following cities: Grays, Chelmsford, Billericay, Romford, Rayleigh, South Ockendon, Dagenham, and Basildon.

CityProblem TypeReport Time
Grays Internet 7 days ago
Chelmsford Phone 8 days ago
Billericay Phone 9 days ago
Romford Internet 9 days ago
Romford Internet 9 days ago
Romford E-mail 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • philjel1
    Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • LaMC1987
    La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • chrissiemoux
    Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • rider45
    Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • CharlotteHuzzey
    essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Spiderwebby2904
    Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • longfella31
    Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • Faith17T
    Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • Mattpsychol
    Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • beckiewood69
    Beckie Wood (@beckiewood69) reported from Heybridge, England

    @bt_uk I have a very bad broadband connection today, trying to WFH is proving difficult. BT not says no fault but there most definitely is

  • Karbs1961
    Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeanneSmith29
    Leanne Smith (@LeanneSmith29) reported

    @bt_uk I’m due a manager to call me regarding a complaint but I’m still waiting for someone to ring, can you look into this please?!

  • BullockNigel
    Nigel Bullock (@BullockNigel) reported

    @JudeDockray @bt_uk Sadly, I've found the only way get @bt_uk to remove thumbs from bums is to email the CEO directly. I had major problems a while ago to restore essential internet connections - they were sorted within the hour by a direct email ...

  • Oliver___Brett
    Oliver Brett (@Oliver___Brett) reported

    @btsport @btsportcricket Once again, your digital video highlights service from the cricket is lamentable. When are you going to have an on-demand link available of day five from Sydney? A decent 30-minute wrap-up, say? Subscriptions are expensive and we need value for money!

  • DrChemistryEmz
    Emma (@DrChemistryEmz) reported

    Absolutely awful service from @BTCare Full Fibre install today, poor Openreach engineer has just called me to tell me they’re not doing internal work and you should have told me. This has been known over a week, and you’ve not told any customers even though you should have.

  • telfordmon
    Telford Mon (@telfordmon) reported

    @bt_uk Double the speed online which is obviously wrong. The correct result is in the bt app. These speeds are after i factory reset the hub. Should this solve my broadband issues?

  • sophb66
    soph v. 6.8 (@sophb66) reported

    @bt_uk @s4ddique Real shame that the customer gets no feedback. I was once spoken to appallingly by someone at Anglian Water over the phone. And within 5 mins of the call ending the persons manager phoned me and 3 days later a huge bunch of flowers arrived in my doorstep to say sorry.

  • GemLou686
    Gem (@GemLou686) reported

    @bt_uk I did that ages ago and nothing has been done. The school down the road where my daughter attends are really struggling due to the broadband also! It needs sorting even if just for them.

  • anna55806428
    anna (@anna55806428) reported

    @Portal_Queen @bt_uk It’s frustrating and made worse by the fact that you still have to pay the service providers the full cost for a poor service. There should be some discount at the very least. Hope you get sorted soon.

  • PolkawNHS
    PolkawNHS (@PolkawNHS) reported

    @bt_uk Hi . To be honest @virginmedia picked up the phone first so we have now booked in the service with them. Let’s see how this one will go...

  • s4ddique
    Sid (@s4ddique) reported

    @bt_uk When do I get a response as the customer who received the poor treatment/ service? What has the decision/ outcome been? What action has been taken by the manager? What about recompense for the way I have treated? I have been a BT custumer all my life, and this is what I get?