BT (British Telecom) outages and service status in Dagenham, England

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dagenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Poplar, Waltham Forest, Dartford, Newham, Hackney, Grays, Swanley, Bexleyheath, Dagenham, Chigwell, Lewisham, Woodford Green, Loughton, and Ilford.

City	Problem Type	Report Time
Romford	Internet	5 hours ago
Romford	Wi-fi	12 hours ago
Poplar	Internet	2 days ago
Waltham Forest	Internet	2 days ago
Dartford	Phone	2 days ago
Romford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

• 
  Jess Brittain-George (@jbrittaingeorge) reported 1 minute ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  Peter Hughes (@PeterLingua) reported 2 minutes ago from Tottenham, England

  @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

• 
  Daniel Hirschmann (@danielhirschman) reported 3 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 6 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Prince Kazeem Ogunbambi (@kazeemogunbambi) reported 8 minutes ago from Dartford, England

  @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

• 
  Martin Chamberlain (@martinc1970) reported 12 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  ken (@uk12345) reported 14 minutes ago from Romford, England

  @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

• 
  Fran Ross (@FranRoss9) reported 18 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Ridley Road Resident (@RidleyRoad174E8) reported 30 minutes ago from Hackney, England

  @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

• 
  Mark Perry (@longfella31) reported 30 minutes ago from Romford, England

  @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

• 
  Janet E Baldwin (@JanetEBaldwin) reported 32 minutes ago from Sutton at Hone, England

  @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

• 
  farah says (@Farah_Lou) reported 34 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  ken (@uk12345) reported 38 minutes ago from Romford, England

  @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

• 
  Helen Parton (@TotalOfficeBook) reported 38 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  Graham Allen (@original_addick) reported 39 minutes ago from South Darenth, England

  Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

• 
  Helen Parton (@TotalOfficeBook) reported 41 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  MadameCholet (@PurpleDon1973) reported 44 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  ken (@uk12345) reported 47 minutes ago from Romford, England

  @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 52 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  Kelly 💙 (@kelly20201983) reported 59 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 5 minutes ago

  @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

• 
  Apex Signs (@apex_signs1) reported 6 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Simon Conway-Smith (@SConwaySmith) reported 8 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Alcazar (@AlcazarTM) reported 11 minutes ago

  @bt_uk sort your **** internet out ffs

• 
  JB (@tinkjlb) reported 15 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  Sebastian Colt (@Red_Rescue) reported 16 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  H (@countrymousie) reported 24 minutes ago

  @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet

• 
  Gloria (@GloriaJudd810) reported 27 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫

• 
  Jeanette Masters (@Red_ragtop) reported 28 minutes ago

  @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

• 
  fuey (@hongkongfu3y) reported 30 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again