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BT (British Telecom)

BT (British Telecom) outages and service status in Dagenham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 4 outage signals in the last 24 hours around Dagenham, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 5, 3:46 PM GMT+1.
  • 77% Internet (77%)
  • 12% Wi-fi (12%)
  • 9% E-mail (9%)
  • 2% Phone (2%)

The latest reports from users having issues in Dagenham come from postal codes RM8 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at BT (British Telecom)

BT (British Telecom) is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dagenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, South Ockendon, Romford, Newham, Ilford, Waltham Forest, Dagenham, Woodford Green, Poplar, Dartford, Grays, Swanley, Bexleyheath, and Chigwell.

CityProblem TypeReport Time
Hackney E-mail 15 hours ago
South Ockendon E-mail 15 hours ago
Hackney E-mail 19 hours ago
South Ockendon E-mail 21 hours ago
Hackney Internet 2 days ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Hackney

4 recent signals

15 hours ago
South Ockendon

2 recent signals

15 hours ago
Romford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • AndRaffan
    Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • DaveOCarroll
    Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • TheStarPA
    The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • danielhirschman
    Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • Nicola1117
    nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • teenaantoniou
    Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • DartfordTown
    Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • atkin_julie
    julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • EdwynUK
    Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • DartfordTown
    Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • OL_Vision
    Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • sirblackers
    Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • RetrogamesNow
    Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • ThomasGrundy3
    Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • seankerrigan
    Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?

  • jb0332
    jpb0332 (@jb0332) reported

    I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk

  • philltea
    PT (@philltea) reported

    Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

  • VicJohnson04
    Vicky Johnson (@VicJohnson04) reported

    @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

  • DaveKendallPho1
    Dave Kendall (@DaveKendallPho1) reported

    @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

  • HooverMouse
    mouse (@HooverMouse) reported

    Come on @bt_uk Fix your email login. Happens to so many people, so often.

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk please note I can not access my emails. Is there a technical issue with BT

  • em_doapsi
    Emma (@em_doapsi) reported

    Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

  • LeeKRalph
    Lee Ralph (@LeeKRalph) reported

    @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.