BT (British Telecom) outages and service status in Dagenham, England

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dagenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Ilford, Newham, Waltham Forest, Dagenham, Woodford Green, Romford, Poplar, Dartford, Grays, Swanley, Bexleyheath, Chigwell, and Lewisham.

City	Problem Type	Report Time
Hackney	Internet	14 hours ago
Hackney	Internet	2 days ago
Ilford	Internet	2 days ago
Newham	Internet	3 days ago
Waltham Forest	Internet	3 days ago
Ilford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

• 
  Steve (@stevetom110) reported 1 minute ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 4 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  Ann Cardus (@a4ann) reported 4 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  Eakan Gopalakrishnan (@eakangk) reported 7 minutes ago from Sutton at Hone, England

  @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

• 
  farah says (@Farah_Lou) reported 10 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Sean Kerrigan (@seankerrigan) reported 14 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  Kelly 💙 (@kelly20201983) reported 16 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Roly's Arcade (@RetrogamesNow) reported 17 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Armstrong (@steve2682) reported 17 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 23 minutes ago from Sutton at Hone, England

  @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

• 
  Christiana Petrou (@chrissiemoux) reported 29 minutes ago from Romford, England

  @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

• 
  KP 🇺🇸 (@kylepont) reported 30 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Dhammadinna (@Dhammadinna) reported 31 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  Louise Brooker (@EdwynUK) reported 37 minutes ago from Walthamstow, England

  @bt_uk is broadband down in Leyton E10? No service and router not responsive

• 
  グラハム・スミス® (@BancoDePapa) reported 37 minutes ago from Tottenham, England

  @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

• 
  MadameCholet (@PurpleDon1973) reported 41 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Gary dorrington (@Garyonline1) reported 42 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  CpfcRyan (@Rpriv77) reported 44 minutes ago from Hackney, England

  @OleleSalvador @btsport @CBSSports Down bad

• 
  Jess Brittain-George (@jbrittaingeorge) reported 45 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

• 
  ken (@uk12345) reported 48 minutes ago from Romford, England

  @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul stagg (@Staggly) reported 6 minutes ago

  @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

• 
  keely (@keely490544) reported 6 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  joanne turner (@joanneturner76) reported 8 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

• 
  Simon Smith (@Simoncitizen) reported 9 minutes ago

  @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk

• 
  Gavin Cook (@gjc_cook) reported 12 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Paul stagg (@Staggly) reported 12 minutes ago

  @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

• 
  bakerbird  (@cakey12) reported 13 minutes ago

  @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

• 
  Morwenna Moseley (@Morwenna41) reported 14 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna

• 
  Graeme Davis (@GraemeDavis) reported 15 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Faye Carter (@FayeLcarter) reported 15 minutes ago

  @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging