BT (British Telecom) outages and service status in Dagenham, England

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dagenham, England

The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Waltham Forest, Dartford, Romford, Newham, Hackney, Grays, Swanley, Bexleyheath, Dagenham, Chigwell, Lewisham, Woodford Green, Loughton, and Ilford.

City	Problem Type	Report Time
Poplar	Internet	1 day ago
Waltham Forest	Internet	1 day ago
Dartford	Phone	2 days ago
Romford	Internet	2 days ago
Romford	Internet	4 days ago
Waltham Forest	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 2 minutes ago from Sutton at Hone, England

  @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 2 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  Carole-Anne 💙 (@caroleanne327) reported 2 minutes ago from Crayford, England

  Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

• 
  Fran Ross (@FranRoss9) reported 3 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  farah says (@Farah_Lou) reported 5 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Teena Antoniou (@teenaantoniou) reported 6 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  farah says (@Farah_Lou) reported 8 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Steve (@stevetom110) reported 15 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Omid 👨🏻‍💻 (@OL_Vision) reported 19 minutes ago from Sutton at Hone, England

  @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 28 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  Helen Parton (@TotalOfficeBook) reported 31 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  ken (@uk12345) reported 32 minutes ago from Romford, England

  @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

• 
  jim lee (@jimbo888) reported 33 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  A.R (@A71KUR) reported 33 minutes ago from Stratford, England

  @btsport that’s bs, terrible decision.

• 
  Michael Webb (@Spiderwebby2904) reported 35 minutes ago from Romford, England

  Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

• 
  MadameCholet (@PurpleDon1973) reported 39 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Lynn MT (@Team_M_T) reported 40 minutes ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  Jenny Collins (@radioheadjen) reported 50 minutes ago from Tottenham, England

  @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

• 
  Dhammadinna (@Dhammadinna) reported 54 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  Jess Brittain-George (@jbrittaingeorge) reported 54 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlecH (@Alec0475) reported 9 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?

• 
  John O'Connor (@thereal_JOC) reported 9 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Euan (@euanwab) reported 9 minutes ago

  @asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!

• 
  Adam Darke (@adarkelimited) reported 13 minutes ago

  @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

• 
  Patricia Kidd (@Patrici34058203) reported 15 minutes ago

  @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

• 
  Tobes (@theGrimey) reported 18 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Josh (@Jsm0445) reported 22 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 23 minutes ago

  @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

• 
  Lisa & Millie (@LisaHewitt67) reported 27 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  Mark (@skipjackToo) reported 28 minutes ago

  @bt_uk is your wifi down?