BT (British Telecom) Outage Report in Bexleyheath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of London, Newham, Brentwood, Purley, Islington, Croydon, Hackney, Bromley, Poplar, Harringay, Warlingham, Woodford Green and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Cartledge
(@Char77x) reported
@AbbieLeanne_G @bt_uk Facebook, Instagram and WhatsApp are down globally. Our bt WiFi is also playing up xxx
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Aaron M
(@Ginty1985) reported
@bt_uk Ok so are you working to fix things on your end?
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Em Knows!
(@KnowsRalph) reported
@blnode @bt_uk Our Huawei mobiles are the same, they try to connect to our BT wifi but are struggling. One moment it's working and then we get the exclamation mark saying not connected. The iPads are connected fine, so guessing it's a mobile / Huawei problem? Hampshire based
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Shannon Hughes-Davis
(@sleepycofffee) reported
@bt_uk Booked an engineer visit for tomorrow morning as WiFi has been down all day, but I’ve got no confirmation email? Is it still going ahead please?
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Adam Hebden
(@Dizzwell) reported
@bt_uk What?!? I'm not even using any websites right now due to the fact I can't use my WiFi. How can you even say that some phones appear to be more affected by it, read the comments its hauwie devices that's not working to bt must of changed something for them to just stop working.
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Han Ward
(@SpanWard) reported
@bt_uk why aren't you listening to your customers? This is NOT to do with the Facebook outage. We cant connect our mobile devices to broadband as it says "no Internet access" however TV's are working fine. Also affecting networks that use your lines such as Vodafone.
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🏴Cofiwch Dryweryn 🏴🇪🇺
(@MikeSpikeInker) reported
@HoarPeter @bt_uk No BT Broadband service in Cardiff
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Edia
(@horoshied) reported
@bt_uk, good evening. Big issues with your broadband services today it seems. WiFi is down. Did hard reset on router and openreach... No difference. Looks like a wide-spread issue. Anything being done to resolve this?
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Tall_Dark_Sarcastic
(@Tall_Dark_Sarc) reported
@bt_uk @JamesCr05871073 When I text FIX <LL number> <Twitter username> to 61998 from my registered mobile (not BT, not Virgin) it says #NotDelivered. What do I do now?
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Clive Morris
(@crm_uk) reported
@bt_uk Hello BT I'm looking to be a new customer but your not responding to my tweets