BT (British Telecom) outages and service status in Bexleyheath, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Bexleyheath, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, City of London, City of Westminster, Croydon, Southwark, Romford, Westminster Abbey, Lambeth, Islington, Lewisham, Woodford Green, Grays, Hackney, and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 41 minutes ago |
|
Newham
|
Wi-fi | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Total Blackout | 8 hours ago |
|
London
|
Internet | 17 hours ago |
|
London
|
Wi-fi | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Steven Chapman (@DrStevenChapman) reported from Croydon, EnglandPretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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julie atkin (@atkin_julie) reported from Hackney, England@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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V8 Gooner (@GoldenGoonerlg) reported from Ilford, England@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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KX (@kiekyobadeo) reported from London, EnglandIF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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John Mitchell (@prof_j_mitchell) reported from Bromley, Englandday two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Vaughn Highfield (@Starfox118) reported from Tottenham, EnglandHonestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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The Star PA (@TheStarPA) reported from Poplar, England@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Kelly 💙 (@kelly20201983) reported from South Ockendon, England@bt_uk when will service be resumed in South ockendon?
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nicola1972 (@Nicola1117) reported from Romford, England@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Nope, they fixed my billing problem, thanks.
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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julie atkin (@atkin_julie) reported from Hackney, England@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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KX (@kiekyobadeo) reported from London, EnglandFor a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Omid 👨🏻💻 (@OL_Vision) reported from Sutton at Hone, England@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Abbie Ruth Sharland (@AbbeyGale99) reported@bt_uk I got a new router today after I’ve had problems with the old one, but this still hasn’t solved the issue! I’ve been offline for 7 weeks now and I need to it to study my a-levels. Your service is getting really ridiculous now.
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Vanessa Chance (@vanessachance) reportedHello @bt_uk I want to give notice on my account. Your website says I have to call to do this. I called and was on hold for an hour, then after being told I could not cancel today, I was put on hold again and then cut off. This is ridiculous! Can you help?
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swetythebob (@swetythebob) reported@Vanarama @TheVanaramaNL @btsport Don’t change it or it’ll do it make the rich richer and the poor poorer
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Hazel Clarke (@angelkiss1975) reported@LeighNicholson @SkyUK @bt_uk Totally agree we have nothing but problems with it!
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Dorywood (@beccywood90) reported@bt_uk and another outage .....
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Scott (@Scott60589994) reported@bt_uk why is it taking 8 days to reconnect phone and broadband in the IP19 area? We have no 4G signal indoors so are having to go outside to make calls. Why call it guaranteed broadband it’s ridiculous?
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Dr Nataly Papadopoulou (@NPapadopoulou_) reportedHi @bt_uk it seems there is an outage in Leicester/Leicestershire since this morning. Is this predicted to last until Friday? What are the options for those who need to be connected for work, and other reasons?
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Wade (@therealdealwade) reported@VancityReynolds @Vanarama @btsport Your an astute businessman if anyone can do it an astute Canadian such as yourself should have no problem.. if you do just promise the league some of that aviation gin or mint mobile or even that despoil money. Even they can’t do no to that well maybe they could…
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Ian Phillips (@IanPhillips2454) reported@bt_uk why have you've been exploiting my 95 yr old father charging him over the odds for 'Off-plan' phone calls to his 2 sons mobiles increasing bill by 150%? Good customer care would contact him & put him on a plan to reduce bill. These are only 2 nos he calls.
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KillerGortonsBettingSlip (@GortonsSlip) reported@VancityReynolds @Vanarama @btsport Ryan you've been involved in 'Soccer' two minutes, pipe down and stick to crap Superhero movies.