BT (British Telecom)

BT (British Telecom) Outage Report in East Ham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Ham, Greater London, England 10/07/2025 19:55

October 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Ham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Croydon, Newham, Waltham Forest, Enfield Town, City of Westminster, Fulham, City of London, Hampstead, Woodford Green, Ilford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SocialistCat11 Ruby KnickerElastic MP Viva la British revolution! (@SocialistCat11) reported

    @bt_uk WE all who are on low incomes need help. Is there any?

  • Caz_Hill_ Caz (much older than you) (@Caz_Hill_) reported

    @bt_uk it's the recorder box - basically it records one out of five on the planner (very annoying) This is my second box with same issues since February. BT can find nothing wrong with it. Is it just my recorder or is there a wider issue with the software?

  • KanePurkiss Kane Purkiss (@KanePurkiss) reported

    Wow @BTCare what an awful company you are my services were suppose to go live on the 29/11 we are now the 8/12 and still no one will help me go live I have lost £100 a day not being able to work and I'm told all I'll get back for this is a pathetic £5 a day

  • oneofthoseidoh John Williams (@oneofthoseidoh) reported

    @bt_uk Hi BT. I had a phonecall from your loyalty team this morning about ongoing issues and my handset ran out of batteries. Nobody has rang back and I don't want to spend another 2 hrs waiting to get through. Can somebody please call me back. Thanks

  • doughtagnan Steve Gray @Steviehg@mas.to (@doughtagnan) reported

    Hey @EastSuffolk your contractors repairing potholes in Locks Rd Westhall have severed a @bt_uk cable that has taken out half of village. Hope you have given them permission to replace it as it's down to you.

  • the16thman lorcan butler (@the16thman) reported

    @1eyeinrumney @bt_uk @BTSopenreach Personal broadband set up for me was a complete disaster from the start. Every human contact I had to start explaining all over again. Had to walk away in the end due to abysmmal service. They don't care, you're just a number.

  • peterbroughan Peter Broughan (@peterbroughan) reported

    @bt_uk Landline Fault reported (took ages) Engineer came out and “fixed’ it. Tested after he left, fault still there Called him immediately. He said he would return later to fix it> He didn’t. Calls not answered. from him or BT Now going through endless process again. Dreadful.

  • jlagrue John Lagrue 💙 (@jlagrue) reported

    @bt_uk Apparently the phone is on the way, so I don't think so now. Thank you for your response You could perhaps pass on the the reflection that phone menus are a terrible way to deal with customers. Inflexible and irritating. It's always far better to talk to a real person

  • LindoresSpirit Drew McKenzie Smith (@LindoresSpirit) reported

    Genuine question, is there a company with poorer customer service than @bt_uk ?

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Two things; 1. Has ANYONE ever successfully moved home with @bt_uk without any hiccups? 2nd time for us in 6 months. Beyond terrible both times. 2. Why is calling cust. service for ANYWHERE so awful these days, & why, when you inevitably get cut off, does nobody call you back?