BT (British Telecom)

BT (British Telecom) Outage Report in Chigwell, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chigwell, Essex, England 02/05/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chigwell, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Paddington, Waltham Abbey, Newham, Romford, Islington, City of London, Poplar, Greater London, Harringay, Hampstead, City of Westminster and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet
United KingdomPaddington Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • keepongoing_kat Kat (@keepongoing_kat) reported

    Disappointed with @SkyUK. Moved to them from @bt_uk cos digital landline was a joke. Sky assured me they could provide everything with bells on! Here I am with M.S who walks VERY slowly, in a room that the router signal doesn't reach so have no phone. 2022??

  • Nicoleseelig Nicole Seelig (@Nicoleseelig) reported

    @bt_uk Hi, thanks. We've fully moved to the new place, but, unfortunately, the electricity has given up the ghost already. We're trying to get that fixed. I will need to charge my mobile at work. Am using be wi-fi with broadband login when it's available. Will be using the WiFi at 1/2

  • nongrockle Trevor Whiteman (@nongrockle) reported

    @bt_uk After changing from Virgin to BT and being told they'd deal with the transfer of service.. we've been charged by both companies this month ,and very little help from either to resolve.. And calling is a joke, phone AWAYS busy

  • AwarioApp Awario (@AwarioApp) reported

    SOS! Our company is having a major issue with @bt_uk! We reached out many times by email and never heard back from you. Could you please reach out to us?

  • Cholmo Ian Cholmondeley (@Cholmo) reported

    Ok @btsport why do I have to press 3, yes 3, buttons to watch the cricket live? Once I’ve done this there’s also a 50% chance of me having to go through the whole routine again to stop the damn thing glitching. I pay £25 a month for this rubbish. Sort it out!

  • simonhobbs71 Simon Hobbs (@simonhobbs71) reported

    @bt_uk is there a problem with service in the ME4 area been without Internet all day.

  • JHanchett John Hanchett (@JHanchett) reported

    @bt_uk My set up from the box is: Hdmi to TV. Optical Out to Sound System. TV volume set to 0. All sound is played via the Sound System (optical out). ALL live channels and ALL streaming/catch up services working fine - ACCEPT ITV Hub. No sound signal being sent to the optical.

  • BrynMez Bryn Mez🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BrynMez) reported

    @bt_uk My router doesn't work properly. Drops signal since I renewed, the BTHub6 router seems to have decided to work occasionally. Can I get the latest hub for free?

  • kevsmac Kevin McAleer (@kevsmac) reported

    @bt_uk You've cancelled my father-in-laws broadband installation for the 3rd time without telling him. He has dementia and is very fraught and anxious about this. Please Please can you sort this out. We've lost money taking days off for each appointment to support him. help

  • ChrisCabbage Chris Turner 💚 (@ChrisCabbage) reported

    @bt_uk So, I gave BT a chance to give me Fibre-To-The-Home when virgin became active in my village, but BT couldn't. I've now switched to a 4x downstream bandwidth service, for about 1/3 the price. I have a backup with O2's network. BT - you need to get your act together!