BT (British Telecom)

BT (British Telecom) Outage Report in Chigwell, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chigwell, Essex, England 01/09/2026 03:20

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chigwell, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Barnet, Fulham, Upminster, City of London, Camden Town, Waltham Abbey, Ilford, Romford, City of Westminster, Harringay, Newham and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomHackney Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • philkendall Phil Kendall (@philkendall) reported

    @bt_uk Customer cares says I'm the 1st customer to ever ask to do this. I mean, I'm a super-techie cool guy (*cough*) but I'm not THAT cool.

  • steviev71 Steven Vanner (@steviev71) reported

    Appalling (lack of) service from @bt_uk Be wary of renewing contracts over the phone. Agreed discount has not been applied to account for BT Sport. Have told them call time so they can listen but just useless. Waiting on hold for ages and never receive the promised call back.

  • lilmissdebs Debbie Johnston (@lilmissdebs) reported

    @bt_uk your customer service is an absolute disgrace as is the actual service we pay for! I’d appreciate a call from someone in customer services please.

  • GravesSusie Susie Graves (@GravesSusie) reported

    @bt_uk hey - zero internet for 72 hours now and website now just says "Estimated fix time: Sorry we can't provide a fix date at the moment. Please check again later." - originally fix by Sat 6pm, then today lunch, then this again. What's happening?

  • cornishconnect CornishConnect (@cornishconnect) reported

    @bt_uk I’m trying to run a business, three times I’ve called to ask you to remove the pending since feb upgrade and you won’t! I need faster internet please help else I’m switching. #ofcom #btcomplaints

  • JohnnyEnglish50 JJ-Gill (@JohnnyEnglish50) reported

    @bt_uk just terminated my Full Fibre 900 Halo contract with you, following a very poor customer service. Now going elsewhere.

  • iamonabeach -on a beach- (@iamonabeach) reported

    @bt_uk Thanks, but please also feedback this request to your customer service management team because, frankly, designers won't care much about this minor topic (from a design perspective).

  • LindenDStewart Linden Stewart Alsop (@LindenDStewart) reported

    @bt_uk My issue is that this specific HUB problem is well known to BT and I was sent an engineer to sort it out. They sent the wrong sort of engineer who couldn’t. And as it WASN’T a problem with Apple then BT should have sorted it.

  • hos682gjxidn Goat Seeds (@hos682gjxidn) reported

    @bt_uk @SimmoRichatd Have you ever tried getting any help from BT’s customer service? You’re in for a shock Mat

  • Joe96278086 Joe (@Joe96278086) reported

    @bt_uk no internet for 6 days customer service has been terrible. What’s going on?