BT (British Telecom) Outage Report in Chigwell, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chigwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chigwell, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Southwark, Hackney, City of London, Islington, Kensington, Harringay, Ilford, Paddington, Fulham, Waltham Forest, Barnet, Welling and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chigwell, England
Latest outage, problems and issue reports in Chigwell and nearby locations:
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SoloH
(@SolangeHec) reported
@bt_uk update since my call with your team (all v friendly & helpful) to confirm an error & an engineer will be out to fix the issue by 25 NOVEMBER. 5 DAYS! We were offered free hotspot usage for these days however, not one single one reaches my flat. So null, void & useless
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Bobby Bridge
(@bobby_bridge) reported
Anybody experienced this issue I’d like to hear from you please. I have @btsport through @SkyHelpTeam - but now I have a second Sky Q digibox, in another room, the BTsport channels are not playing/available on it, but fine on my main Sky box. Is there a way of making this happen!
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Ellz
(@itsellz_) reported
@bt_uk you guys actually have the WORST internet service and customer service in the UK kmt
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Alan Boyd
(@alanglynnis) reported
@la_riviere @bt_uk Get her to switch to Plusnet. BT owned but far cheaper and better customer service
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Anika Zubair
(@anikazubair_) reported
@MattMyszkowski @BTCare I feel the same about @Hyperoptic - I’ve been a customer for years, but it would actually be cheaper for me to cancel my plan and buy a new Black Friday deal. What’s wrong with this customer model in telecommunications?!?
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SoloH
(@SolangeHec) reported
@bt_uk a huge nuisance as I have work to do & am unable to do ANYTHING from home & already missed a day of work. I’m a new customer & moved less than a month ago to avoid issues! We are in a lockdown & there is nowhere for me to use inet, unless I sit outside Tesco for 5 days??
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Garry Plumber
(@PlumberGarry) reported
@bt_uk service is appalling and no broadband
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Kev S
(@Snake3yes) reported
@bt_uk No BT I am not renewing my contract with you and paying more for a 300mb service that's only 50mb faster than what I have when you are offering new customers a 900mb service for less than I currently pay. How about you treat existing customers fairly for a change?
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chelseaferris93@hotmail.co.uk
(@chelseaferris91) reported
@bt_uk Maybe someone on here can help my Elderly grandad who has dementia and no phone line thanks to a very unhelpful engineer. My grandad needs his phone line for his emergency line Incase of a fall. I waited over an hour on the line to be help on hold for 30mins and t
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Loretta Livingstone
(@L_Livingstone1) reported
@bt_uk Your updated and 'improved' emails still don't work properly. I thought it was just me but it's happening to others I know, too. We click on one email, and it whos the one a few lines down. nothing will induce it to click onto the required email. Please, get this sorted.