BT (British Telecom) Outage Report in Chigwell, Essex, England

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chigwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Chigwell, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, City of Westminster, Barnet, Camden Town, Southwark, Romford, Enfield Town, Westminster Abbey, Paddington, Islington, Hampstead, Newham, Muswell Hill, and Woodford Green.

City	Problem Type	Report Time
London	Phone	59 minutes ago
City of London	Internet	3 hours ago
London	E-mail	3 hours ago
London	E-mail	4 hours ago
City of London	Internet	4 hours ago
City of Westminster	Internet	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

• 
  Fr Hugo Adán (@FrHadan) reported 6 minutes ago from Camberwell, England

  @bt_uk me bt WiFi has been down for the last six hours!

• 
  Zarghum hassan (@Zarghum) reported 12 minutes ago from Ilford, England

  @btsport my phone app is not working who can help

• 
  Nathan Talbot (@nathantalbot) reported 13 minutes ago from Camden Town, England

  @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 18 minutes ago from Camberwell, England

  @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

• 
  Martin Warner (@mwarn73) reported 18 minutes ago from Paddington, England

  48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

• 
  Scott Brindley (@scottyboy1973) reported 19 minutes ago from Poplar, England

  @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

• 
  Nathan Talbot (@nathantalbot) reported 23 minutes ago from Camden Town, England

  @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

• 
  Mila Griebel (@MilaGriebel) reported 24 minutes ago from Camden Town, England

  @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

• 
  Mark (@Mark_Hatten) reported 26 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  Martin Warner (@mwarn73) reported 27 minutes ago from Poplar, England

  @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

• 
  Baizhou Cai FRSA (@BaizhouCai) reported 33 minutes ago from Barnet, England

  So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

• 
  Martin Warner (@mwarn73) reported 33 minutes ago from Paddington, England

  I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

• 
  Ric Mann (@ricmann1977) reported 39 minutes ago from Camden Town, England

  @moodybastardo @alexhoweng @btsport Bit rude.

• 
  Mark (@Mark_Hatten) reported 43 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Martin Warner (@mwarn73) reported 43 minutes ago from Paddington, England

  @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

• 
  steven lubke (@stevenlubke2) reported 44 minutes ago from Harlow, England

  @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

• 
  Martin Warner (@mwarn73) reported 45 minutes ago from Poplar, England

  So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

• 
  steven lubke (@stevenlubke2) reported 45 minutes ago from Harlow, England

  @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

• 
  Oak 🌳 (@_Oak01) reported 48 minutes ago from Paddington, England

  @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

• 
  Martin Warner (@mwarn73) reported 50 minutes ago from Poplar, England

  @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amy guest (@amyrachaell) reported 5 minutes ago

  @ollyclarke27 @bt_uk We’re having the same issue on the same monitor- please let us know if you have a solution!

• 
  Mark Hinchcliffe (@hinchcliffem) reported 11 minutes ago

  @bt_uk Problem now solved because it looks like your server is back up. Well done everyone at @JohnLewisRetail

• 
  James Bean 🔰 (@JamesNBean7) reported 11 minutes ago

  @bt_uk taking money from a customer 3 days earlier than the direct debit…that’s classy. Saying hard luck, we will launch an enquiry but not giving money back, even classier. DO NOT go with BT broadband. Can’t wait until contract is up. Poor service when people are struggling.

• 
  Mark Hinchcliffe (@hinchcliffem) reported 12 minutes ago

  @bt_uk Our smart baby monitor is not working. The camera wont connect to the app and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" Please help.

• 
  Celia Woolfrey (@towerofturtles) reported 12 minutes ago

  @bt_uk Yes I’m aware of that. That’s why I tweeted to ask if other BT users were having an issue with Outlook

• 
  Dale Cleeve (@dalecleeve) reported 16 minutes ago

  Ring @bt_uk to cancel a product - no answer after 30 mins. Select the option to add to my deal and they answer inside 45 secs! Tell them I want to cancel something from my contract and theres a £94 cancellation fee BUT I can add to my contract no problem - absolute mercenaries!

• 
  Mark Hinchcliffe (@hinchcliffem) reported 16 minutes ago

  @bt_uk @full_spades I am having the same issue. Need urgent resolution. Please help @bt_uk

• 
  Emmy (@EmiEmiOh) reported 17 minutes ago

  @amyrachaell @ollyclarke27 @bt_uk Same! Think it must be a BT problem! Hope that they are in the process of fixing it!

• 
  Martin - (@Martin76x) reported 19 minutes ago

  @bt_uk Always there for it’s customer #BT

• 
  oxhid3 (@oxhid3) reported 21 minutes ago

  Horrible customers service on @bt_uk. It's the 3rd in 3 weeks to have to contact them for a return bag of their silly router - and every time I get promised it has been sent... pathetic support almost as bad as their speeds - glad to pay that cancellation policy to get rid of BT