BT (British Telecom)

BT (British Telecom) Outage Report in South Ockendon, Borough of Thurrock, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Ockendon, Borough of Thurrock, England 10/08/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Rochester, Newham, Woodford Green, Ilford, Chatham, Barking, Orpington, Wickford, Dagenham, Chigwell, Billericay, Gravesend and Gillingham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • baviquejt Bav Moody (@baviquejt) reported

    @btsportfootball @btsport Sporting clube de?? Fix your commentary team. Disrespectful people

  • MrNoCorruption Mr Jones (@MrNoCorruption) reported

    @bt_uk Will I be compensated for the 9 days without service and how much notice do I need to give when I transfer to another provider? Thanks, Gavin.

  • Katy_Scarlet Katy 🐚🇺🇦 (@Katy_Scarlet) reported

    @bt_uk We have had no service for three weeks now with no resolution in sight. How is this acceptable for me to pay the regular amount shortly?

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    my @bt_uk broadband 'engineer visit' is now over a month late without a single proactive communication from bt. after 25 days, they elevated my complaints to 'complaint status', which apparently means they start to ignore me all together. advice: avoid bt at all costs. woeful.

  • ChrisInSilk Chris W (@ChrisInSilk) reported

    @O2 Your network in Manchester city centre is SO bad even your network checker app won’t work. I had to connect to @bt_uk WiFi to use the O2 network checker app, which is the only advice you’ve given. I want to cancel my contract for failure to provide the service I pay for.

  • Katy_Scarlet Katy 🐚🇺🇦 (@Katy_Scarlet) reported

    @bt_uk Yes. No phone or broadband for 3+ weeks. I’ve called multiple times and no one seems able to give an update. I’ve raised complaints that get closed with no resolution, neighbours without landline are doing the same with the same outcome.

  • DaveHed05641203 Dave Hedgehog (@DaveHed05641203) reported

    @bt_uk Not sure if this is a DM or not. Not sure what you can do as no-one else has been able to help. We have a working fibre cable in our garden and I was promised a fast-track appt (1 -2 days) to get the installation complete. Now being told that is not possible. Not good enough.

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @btcare and another weekend of next to no internet, then toay not even enough to send a tweet! Thank you for your fantastic service and value for money product BT, its so great to see that you care about your customers

  • _ShahedAli Shahed Ali (@_ShahedAli) reported

    @bt_uk Can they call me immediately as I am left without a line and when I’m calling customer service it’s cutting me off? Is your business line down?

  • Highlowmilo1 Highlowmilo (@Highlowmilo1) reported from Reading, England

    @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.