BT (British Telecom) Outage Report in South Ockendon, Borough of Thurrock, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Ilford, Romford, Basildon, Dartford, Chatham, South Benfleet, Brentwood, Billericay, Rochester, Bexleyheath, Orpington, Gillingham and Swanley.
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Community Discussion
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BT (British Telecom) Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JASMINE LENNARD
(@Jasminelennard) reported
@btsport you got a big problem that you don't have qualified staff. I literally called to pay to buy the Jake Paul V Tommy Fury fight and was told by your support team they had "No Idea" how to help. You're going to lose millions like that. Epic fail. Zero technical support.
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Borolass
(@Borolass11) reported
@bt_uk Please help! I was persuaded to renew my BT contract when I rang BT about a totally different matter for someone else!!! I was stressed out at the time and on reflection I do not want the new contract. I would like everything to be left as it is on my current contract.
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Cornelis Tol
(@Diertje123) reported
@bt_uk I did and the person couldn’t help me as the deal you trying to get me into can’t be cancelled in your system yet. So I have to wait till Wednesday
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LES RAY
(@itsnumber1) reported
@bt_uk why does my router and broadband keep going off it is disgusting and annoying anybody else having this problem
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JASMINE LENNARD
(@Jasminelennard) reported
@bt_uk Yes. That's what I was trying to get help with and told there was zero technical support agents. Still not sure what to do. Been trying to work it out for hours now.
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Kris
(@Kris08860201) reported
@bt_uk I have sent my details to Elaine in your organisation, looks like she is not interested to help resolve my case and told me to refer to Andrew’s email which makes no sense to me, very disappointing!!!
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awen asgwrn🇺🇦🏴 🩺👩🏼🔧
(@awenior) reported
If anyone is considering paying for @bt_uk upgrade DON’T DO IT!!! “Upgrade” before Christmas, all recordings lost (including son on TV game) and BT TV not working since and all contact is virtual 😭😭😭 - who should I go to when I cancel my subscription? Any recommendations?
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GLI7CH 📡
(@cryptoniian) reported
@btsport has the worst customer service in the world!
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phil dawson
(@thedeptofclouds) reported
Public Service Announcement. Avoid @bt_uk like the plague. Appalling customer service. Website purely set up to sell you more stuff. Deliberately hide any cancellation options. Only option is to call & they don't answer.
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𝐋𝐀𝐔𝐑𝐄𝐍
(@laurenjadewrght) reported
@bt_uk Hi is broadband down in my area - CT6? My hub is flashing pink, no issues my end