BT (British Telecom)

BT (British Telecom) Outage Report in South Ockendon, Borough of Thurrock, England

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The latest reports from users having issues in South Ockendon come from postal codes RM15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Ockendon, Borough of Thurrock, England 02/22/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Woolwich, Dartford, Stanford-le-Hope, Gravesend, Chatham, Swanscombe, Abbey Wood, Charlton, Rochester, South Ockendon, Barking, Billericay and Upminster.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomIlford TV
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • KerenOrient Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England

    @bt_uk Not still not working properly 😢

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    Will never know why @bt_uk think it’s fair to 1) advertise fibre 2 on the website being available and 2) think it’s fair in 2022 that speeds under 70Mb is “fast”

  • skinimum skinimum (@skinimum) reported

    @bt_uk Had fibre installed by OpenReach 2 wks ago but it does not work. We run a business from home and have no Wi-Fi Service from BT wholesale is not fit for purpose.

  • David_B235 DavidB27 (Northwest Lancashire Train Spotting) (@David_B235) reported

    @bt_uk Hi Internet came back on for 5 mins now gone back off its showing broadband and wi-fi issue within area again

  • lisakingpink lisa king (@lisakingpink) reported

    @virginmedia 4 days now I have been trying to cancel my contract. Your customer services are awful. Any thoughts if staying with you now gone! Thank you @bt_uk for speaking to me and sorting everything out within a couple of hours.

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @BTCare Why can't I order? It says "We’re sorry… We cannot take your order at the moment. Please call us on 0800 800 150 to renew or change your bundle" - I'm not a customer and my anxiety prevents me from calling?

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @RealSplinterUK @bt_uk Not in my area, I hear Grain is meant to be the network for South Shields - but nothing for my part of town

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @bt_uk I feel like BT have not kept to the keep connected promise. Despite finding the fault on 5th. Others in area having same problems who are with BT. Why was I not sent a 4G mini hub. Today has been the worst since booked in a engineer

  • JoeCaithness Joe Caithness Mastering (@JoeCaithness) reported

    Why are @bt_uk and "Money Expert"(?) sending people to my door asking private questions and being pushy/not leaving until I literally closed the door? Great way to get me to >never< use your product!

  • xcazza97 𝕔𝕒𝕫𝕫𝕒 (@xcazza97) reported

    @bt_uk why has my internet went down for

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @RealSplinterUK @bt_uk Unfortunately Cityfibre hasn’t Fiberd yet and virgin was looking for £72/month so I’ve had to cancel! I don’t get much income this year and with my energy bills being £300 I don’t have more than £70 free to pay for internet, food and travel :(