BT (British Telecom) outages and service status in South Ockendon, England

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Ockendon, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Swanley, Newham, Romford, Woodford Green, Orpington, Barking, Dagenham, Sidcup, Longfield, Chigwell, Rochester, Brentwood, and Gravesend.

City	Problem Type	Report Time
Ilford	Internet	28 minutes ago
Swanley	Phone	2 hours ago
Newham	Wi-fi	5 days ago
Newham	Internet	6 days ago
Romford	Internet	6 days ago
Woodford Green	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

• 
  Sarah Coburn (@sarahcoburn) reported 54 seconds ago from Hartley, England

  @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

• 
  Marion Pettet 💙 (@MarionPettet) reported 4 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Toby (@7Ten) reported 10 minutes ago from Ilford, England

  @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

• 
  Amy Pearson (@amypearson2406) reported 10 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  Mark Perry (@longfella31) reported 13 minutes ago from Romford, England

  @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

• 
  The Power 1962 (@jlarkin123) reported 17 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Janet E Baldwin (@JanetEBaldwin) reported 18 minutes ago from Sutton at Hone, England

  @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

• 
  Janet E Baldwin (@JanetEBaldwin) reported 26 minutes ago from Sutton at Hone, England

  @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

• 
  Anthony Harris (@AntoineDingDong) reported 27 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Marion Pettet 💙 (@MarionPettet) reported 28 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  jim lee (@jimbo888) reported 29 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  Roly's Arcade (@RetrogamesNow) reported 30 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  George Mann (@sgfmann) reported 38 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 41 minutes ago from Brentwood, England

  @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

• 
  farah says (@Farah_Lou) reported 43 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 44 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

• 
  Shane Pender (@silverback1809) reported 47 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Steve (@stevetom110) reported 52 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Martin Chamberlain (@martinc1970) reported 53 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  Dr. Kelechi Anyikude (@KelechiAFC) reported 59 minutes ago from East Ham, England

  @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@tringgooner) reported 4 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  Warren Peters (@wizza_wozza) reported 6 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Robin Cornelius (@robincornelius) reported 7 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 13 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  Large Vodka (@mizmuggle) reported 15 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  Mark (@Walesguy2) reported 15 minutes ago

  @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

• 
  Mr Gray (@Monetization26) reported 18 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Large Vodka (@mizmuggle) reported 19 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  Sparky (@oftheVotadini) reported 20 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  AutumnaL (@HightoDeep) reported 21 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear