BT (British Telecom)

BT (British Telecom) Outage Report in South Ockendon, Borough of Thurrock, England

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The latest reports from users having issues in South Ockendon come from postal codes RM15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in South Ockendon, Borough of Thurrock, England 04/23/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sidcup, Dagenham, Newham, Woolwich, Orpington, Charlton, Welling, Gravesend, Woodford, Upminster, Grays, Bexleyheath, Ilford and Blackheath.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltyGameplays SaltyDoesTweets (@SaltyGameplays) reported

    @bt_uk Nothings changed so any further issues would still be, the same issues. Im just saving the money to pay out of my contract soon to switch over to another provider who can give me the speeds im paying for before my charity events and streams

  • CrisellPaul Paul Crisell 🎶Big Fall fan (@CrisellPaul) reported

    @btcare and here we go again. Internet dropped so unable to post how bad you are. #btdontcare. Are you just going to ignore this? #ofcom

  • Alex_Humphries Alex Humphries (@Alex_Humphries) reported

    Why is changing Broadband/TV providers such a bleedin’ hassle?! Between @skytv who don’t want to keep you as a customer, @virginmedia not being clear when it comes to the offers available and @bt_uk being ridiculously expensive, it’s an absolute minefield out there!

  • HollyGrovePSch Holly Grove (@HollyGrovePSch) reported

    @btbusinesscare @bt_uk So he couldn’t help snd told us to report it again to BT! We have to be able to contact parents, use the internet for teaching children who are at home!! It’s not good enough

  • Becksb04 Becky (@Becksb04) reported

    @bt_uk He's been given an estimated resolution date of Thursday 4th. Does he have to wait until then before claiming compensation, seeing as he's still paying for a service he's not receiving?

  • DrewMerson DrewMerson (@DrewMerson) reported

    My internet just cut out for what I think must be the 6th or 7th time this weekend. @bt_uk doing their very best, as usual, to thwart the notion that watching TV by streaming is a viable option. I don’t know if it’s their routers that are jank, but their ‘guarantees’ mean zilch.

  • Becksb04 Becky (@Becksb04) reported

    @bt_uk Your sole purpose is to provide your customers with a service they pay for. My 80yr old father in law has been without phone or Internet for 3 weeks and you've failed to not only do anything about it, but accept responsibility. Stop fobbing him off with your scripted..

  • MarkySharky_316 MarkySharky (@MarkySharky_316) reported

    @bt_uk I've been having problems with BT mobile signal the last 2 days. Can you help please?

  • Harsha_Sri Harsha kantamneni (@Harsha_Sri) reported

    @bt_uk Hey there, no not fixed yet. It saying I will be resolved in 80 days which is totally unacceptable considering we are ment to be work from home and cannot go to work. It will be helpful if a more realistic date of fix be given.

  • HollyGrovePSch Holly Grove (@HollyGrovePSch) reported

    @btbusinesscare @bt_uk We were given 10 minutes notice that you were changing a telephone post outside our school on Thursday- we were doing live lessons! We have had no internet or phone lines since Thursday morning. Friday an engineer came out and said the “wrong line had been reported as broken