BT (British Telecom) Outage Report in Swanley, Kent, England
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The latest reports from users having issues in Swanley come from postal codes BR8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Swanley, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, London, Hackney, Croydon, Islington, City of London, Poplar, Southwark, Thornton Heath, Ilford, Dartford, Tower Hamlets, West Malling, Sevenoaks and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robbo
(@robboNYC) reported
@bt_uk To be fair I’m not interested in any further token messages of apologies. I’ve spent an inordinate amount of time speaking to countless different people of the problem ! I’d suggest you read case records or as I suspect they are not maintained either
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Fred Wormtum
(@taff_mayo) reported
@bt_uk After an hour and an half of telephone conversations and umpteen different staff, who it would appear incapable of resolving my issue. It was at BT’s request I contact them. 90 mins of my life I won’t get back thankyou!
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Alvamiga 🇬🇧♂️
(@Alvamiga) reported
@Russats @joe606 @bt_uk Is there much point in doing the last 100m? My copper network runs at gigabit speeds and, unless you're planning in using it industrially, what sort of speeds would you need to warrant it?
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KPayne
(@KathyPa18025858) reported
@S_Hammond @bt_uk Kids trying home learning have this problem. Why is the Internet so bad?
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Vernon Morrissey
(@villa_vernon) reported
@bt_uk That’s what everyone tells me had I not been loyal and gone with Sky I would have had installation on the 18/12 , this is so very poor !
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Chrissy Fincham
(@chrissyfincham) reported
@bt_uk Everybody’s sorry! I think I’ve got 14 days to cancel, haven’t I?!?! I have no intention of spending another time wasting session, hanging onto a ‘no action’ telephone call again.
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Andy G🇵🇸 🏴 🏳️🌈🏴
(@andy67gee) reported
@bt_uk have texted 65075 twice to get my PAC code but no reply as yet. Been more than 2 hours since the first text. Is this service not available?
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Mac
(@ChrisMc_73) reported
Currently live on BTsport 1 Big bash cricket Crowds Beer No social distancing crap No restrictions It's like normal life Lucky bastards
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David Dunnett
(@David_M_Dunnett) reported
@bt_uk 3.9% + inflation annual price rise for no additional improvement in service or product. No reward for customer loyalty, in fact precisely the opposite. Can potentially get better services and product from other providers by moving.