BT (British Telecom) Outage in Swanley, Kent, England

Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

@btsport my phone app is not working who can help

@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

@bt_uk me bt WiFi has been down for the last six hours!

So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

@btsport @WWEUK Awful decision!!!

@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

@wobblyclark @btsport Game was shit too

@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

@btsportfootball @btsport this is awful

Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

@BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

What a shit fight #FuryNorrad @btsport

I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

@btsport getting a bad echo from the background noise with the football on my tv

@GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

@GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

That bird interviewing dubious is shaking like a dog aving a shit #btsport #boxing

@btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

@TheRodCooper @SteveP37 @btsport Def one of the worst.. I’ve turned over to Juve.. 😂

The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

Terrible from @btsport tonight which has kept interupting its college football coverage with its own adverts. 2 mins to go in the main game and BT just played a 1 min ad break before any actual break in coverage

@btsport Worst part of this is the fact that the stadium noise is dulled

@jcGcab @virginmedia @EE @bt_uk @SkyUK . WHAT free view box can I connect to your Wi-Fi @EE @SkyUK @ThreeUK @VodafoneUK I have a network of co axial cables from virgin just need the convertor connectors to plug into the arial connector on tv Tv are smart tv with freeview box built in so do I even need a box

@HannahB4LiviMP @bt_uk Major problems with BT. Mainly customer service. Being put through the circle of “untechsupport” getting back to the start but being no further forward. Eventually ditched them and moved to Sky. Not perfect, but much better. Customer and tech support much better.

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk fantastic no broadband for 2 days and when I phone up for help you cut me off 🤬🤬 customer services at there finest 👏👏👏

@bt_uk why is your wifi so ******* shit

@bt_uk Thanks, the problem seems to have fixed itself. It was last night (Friday) that we were experiencing issues.

@DanielBolland8 @EE @O2 @ThreeUKSupport @bt_uk Haha, my partner is also having an awful vodafone contract, cancelled her contract the other day for an arrears payment she didn’t even need to make 😂 (because she’s not in arrears lol)

@BritPackDrivers @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV * as a bare minimum for every session, but some free to air coverage on a decent channel would help (especially during the winter as we have very little before March)