BT (British Telecom)

BT (British Telecom) Outage Report in Stratford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stratford, Greater London, England 02/11/2026 10:55

February 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, Southwark, Paddington, Islington, Poplar, City of Westminster, City of London, Barnet, Mitcham, Camden Town, Waltham Forest, Enfield Town and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kirstyc18 Kirsty Citrano (@kirstyc18) reported

    @bt_uk when are u going to refund duplicate direct debits you’ve taken? I guess you’ll ask for details by DM to ‘look into it’ but we all see it’s a widespread issue, so why no blanket response actually giving a timescale? Surely we don’t all have to contact you individually?!!

  • Jamie53159065 Jamie (@Jamie53159065) reported

    @bt_uk I apparently need a new router, why couldn't an engineer do this in 1 job why does it have to be a post it job he's literally come to fix and issue its either the line or the router why is this stuff not on their vans 🤔 p*ss poor that's what this is #openreach #bt

  • Katharineford Dr Kat Ford (@Katharineford) reported

    Current complaint with @bt_uk escalated and I was told a manager would contact me Friday (nothing) then yesterday I rang up and was told it would be after 11am. It’s not 5pm Tuesday and still no contact from them. Absolutely ridiculous

  • DeanSorrell3 Dean Sorrell (@DeanSorrell3) reported

    @Jamesg182 @bt_uk Don't expect it anytime soon disgusting service from BT

  • Adrian16182596 Adrian (@Adrian16182596) reported

    @WWEUK @btsport There’s going to be a lot of celebrities stars there at wrestlemania from Jake Paul Bad Bunny JoJo Siwa Johnny Knoxville Freddy Prince Jr Stephen Amell Grant Gustin@#

  • FaringtonGamer FazzyGamer (@FaringtonGamer) reported

    @bt_uk OK thanks for the information. Just one more question. Upon cancellation the service still runs for an additional 30 days doesn't it?

  • FaringtonGamer FazzyGamer (@FaringtonGamer) reported

    @bt_uk Hi, my fibre 900 broadband deal is up on the 24/03/23 and I can't afford the increase. Can I just switch providers. I assume I don't have to call to cancel as its expiring? Regards

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @bt_uk this company has the worst customer service . They hate customers. The service is appalling. The staff are useless. The lack of professionalism is astounding

  • Neil_Bradford Neil Bradford (@Neil_Bradford) reported

    Nobody will take responsibility for damage to a driveway when your internet fibre upgrade is carried out with @Plusnet @bt_uk #BTopenreach #KellyCommunications All denying responsibility and all shifting responsibility with a bullshit report. Told to get legal representation.

  • Rosie64450203 Rosie (@Rosie64450203) reported

    After 3 weeks of complaining to BT and ask for a manager to call back I have been unsuccessful. I was told via inbox that a manager would call me on 20/3 and this did not happen. The customer service is absolutely appalling. @bt_uk