BT (British Telecom)

BT (British Telecom) Outage Report in Stratford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stratford, Greater London, England 11/21/2025 08:30

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Islington, Hackney, Croydon, Barnet, Waltham Abbey, City of London, Southwark, Harringay, City of Westminster, Catford, Bromley, Newham and Fulham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • diana_chrisman Diana Chrisman (@diana_chrisman) reported

    Terrible leaving my elderly parents without a lifeline during lockdown. Vulnerable list and isolated. And still no one seems to care enough to get it sorted. @bt_uk @OpenreachHelp

  • kelfielddegsy Derek Stainthorpe (@kelfielddegsy) reported

    @1lowmill @bt_uk You should be able to get call divert put on. At least then you’d get them to your mobile, providing you get a signal there.

  • hfc53 Helen Coleman (@hfc53) reported

    @OpenreachHelp @bt_uk So I finally sort of have an update... a single text to advise it is all postponed to the 23rd of December... hmmm... still no reason, explanation or apology from @bt_uk so disappointing to see BT letting down their advisors and customers.

  • ShbCounsellor Community.Counsellor (@ShbCounsellor) reported

    @bt_uk really disappointed with your business service.... frustrated with your lack of help.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk so Bt how is it that I got an answer from Sky within 5 mins I ordered everything within 20mins and had email confirmation when I got off the phone? But with you 45mins wait and someone puts the phone down???

  • saxby89 Chris Saxby (@saxby89) reported

    In the space of 3 days I’ve been let down by @SkyUK and @bt_uk! Guess they thought I was kidding when I said I was moving home?!

  • 1lowmill Low Mill Guest House (@1lowmill) reported

    @kelfielddegsy @bt_uk Ive tried another phone system before i called @bt_uk they ran a check+ said it was an external problem, was promised a call back today but of course didnt get one..fuming, customer service is so poor

  • Cidercol The water boy (@Cidercol) reported

    @bt_uk Well I've not had chance yet and logged a complaint online again today. Still no call from a manager since monday when promised

  • OleRees Ole Rees (@OleRees) reported

    @bt_uk 01252 524715 & 01392 273047 both numbers calling today claiming to be from bt open reach but hang up when asked to confirm my name or account number, please investigate and block these numbers

  • petershaw1979 Peter Shaw (@petershaw1979) reported

    Why is the btsport app so bad. Freezes all the time. Don’t get that **** with sky.