BT (British Telecom)

BT (British Telecom) Outage Report in Stratford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stratford, Greater London, England 02/04/2026 14:20

February 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, West Wickham, Croydon, London, Waltham Abbey, Newham, Romford, Wandsworth, Islington, City of London, Poplar, Greater London, Southwark, Harringay and Thornton Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomWest Wickham Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomWaltham Abbey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HotchkissRhona Rhona Hotchkiss (@HotchkissRhona) reported

    @bt_uk We can’t get Wifi in one room of our house. Your website is impossible to report this on & any requests for help are completely circular - always taking me back to the same useless page. Why can I not just contact you?

  • dx_chetz chetan (@dx_chetz) reported

    @btsportfootball @btsport thanks for the 11 minutes of @LCFC coverage out of the 1 hour pre-match coverage between LCFC vs MUFC!! THIS IS WHY I WOULD NEVER PAY A SUBSCRIPTION WITH YOU!! ALL YOU EVER TALK ABOUT IS MAN UTD ITS BORING!!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • DaveBaker7 Dave Baker (@DaveBaker7) reported

    @btsport bought a monthly pass and you've taken the money but not given me any login? It said 15 minutes but I did this about an hour ago, can you help? Literally bought it for today's games that kick off in 30

  • lukefowler6 Luke (@lukefowler6) reported

    @bt_uk the internet you provide in our house for so called “fibre 1” is absolutely appalling. I have bought wifi boosters, I’m using wired internet connections where I can, and I still have the most disgraceful speeds. Complaint coming your way!

  • sport_oliver Oliver Brett (@sport_oliver) reported

    As a @btsport subscriber, is it too much to expect to see highlights from the MCG available off the app or website? Very poor service.

  • VerityGarland Verity Garland (@VerityGarland) reported

    @bt_uk Well I’ve had no service , engineer now arranged to come on the 29th. Last engineer didn’t turn up, previous engineers failed to fix it. Will be changing provider ASAP!

  • StuBdoo88 Stu Blundell (@StuBdoo88) reported

    @btsport I would really like to be able to access the service I have paid for while I am currently off work!!!

  • Bloatee1 Bloatee (@Bloatee1) reported

    @bt_uk Please STOP dishonest advertising for “reliable BT broadband”- it’s ****. We can’t use Netflix, Alexa, home security systems etc because the broadband connections drops out all the time. It’s NOT the router, the home WiFi, it your crap network.

  • mariejane2020 Jane-Marie (@mariejane2020) reported

    @JuFitJuJu @BTCare @OpenreachHelp I missed everyone of the tweets. Hope they fix it soon.