BT (British Telecom) Outage Report in Stratford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hammersmith, Enfield Town, Hampstead, Islington, Romford, Barnet, City of London, Southwark, Tower Hamlets, Bromley, City of Westminster, Croydon and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Hackney |
Phone | |
| Hammersmith |
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| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Billybhoy #9
(@billybhoy999) reported
So a scottish 'proffesional' football club openly states that it cannot guarantee the safety of two @btsportfootball @btsport pundits, (from their own fans we can only assume?) In 2021 in Scotland? This is acceptable? What a horrible club.
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport If Rangers were to ban that section of the support, do you think they would simply go away? Their sectarian beliefs and hatred would then be transferred elsewhere. This is your problem as an MSP. You have the ear of the people with the power. How will you solve this?
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport The idiots and thugs we have on both sides are the problem. Can we re-educate them? I doubt it. It’s the next generation we must target with the education required to show them the mistakes of their fathers
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Melissa
(@Melp_Plem) reported
@bt_uk the youview box is beeping and won't load. I've tried every maintenance mode option and they all fail. Is there any way of getting the box working again? Can't live chat as it is busy
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@btbusinesscare another missed appointment and phone call today your service is a joke
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport To deny the problem is actually sectarian is astounding James. Your government must have ideas about how to deal with this issue. This issue has scared our society for decades. What’s your proposal? Blame a football club? Come on James, you are better than that.
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BornasLeftPeg
(@RangersAjax) reported
@BBCchrismclaug @btsport @policescotland Rangers not giving a **** and refusing to put up with this type of crap anymore is the real story and it’s a fine one.
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport Again, do you think banning them from Ibrox will change their beliefs and behaviour, or will the trouble simply be transferred elsewhere? Strict liability will solve nothing. SNP have been in power for a long time. What have they done to solve this scourge in our society?
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RomTogic
(@RomTogic) reported
@bt_uk hey im having trouble with BT sport monthly pass. I purchased it on Tuesday , money was taken from my account and it has now been cancelled from 2.00am saying trouble with card payment. The money has definitely came out of my account and my monthly pass only lasted 3 days
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport Btw, you denied the problem is sectarian, then you went on to quote the very definition of sectarianism. I have voted SNP for 20+ years, from Labour. When we become independent, sectarianism will still have to be dealt with. Why not start now?