BT (British Telecom) outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Stratford, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 20, 3:13 PM GMT+1.
- Internet (64%)
- Wi-fi (11%)
- E-mail (8%)
- Total Blackout (8%)
- Phone (8%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, Newham, Islington, Poplar, Lewisham, Hackney, Ilford, Tower Hamlets, Waltham Forest, Leyton, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
3 hours ago | |
|
Newham
|
Internet | 3 days ago |
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Newham
|
Internet | 3 days ago |
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Newham
|
Total Blackout | 3 days ago |
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Newham
|
Internet | 4 days ago |
|
City of London
|
5 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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julie atkin (@atkin_julie) reported from Hackney, England@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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john durant (@johndurant63) reported from Islington, England@bt_uk waited five hours for a engineer No communication Anotherost customer
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Daniel Hirschmann (@danielhirschman) reported from Hackney, EnglandWow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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Louise Brooker (@EdwynUK) reported from Walthamstow, England@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Ray Rajani (@ManUtd_BITW) reported from City of London, England@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
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Paul Kellaway (@pkllwy) reported from Poplar, EnglandHi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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S.A (@ShadaBhaiShahed) reported from Stratford, England@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, EnglandLove it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, EnglandWhat I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Ramon Guthrie (@Ramonnavarro) reported from East Ham, England@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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Sean Kerrigan (@seankerrigan) reported from Ilford, England@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Leighton Stoane (@LeightonStoane) reported from Walthamstow, England@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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Gary Jones (@garageowns) reported from Hackney, England@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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DreamLion1986 (@DLion1986) reported from Stratford, England@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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susie dolphin (@Sudo_1962) reportedAfter almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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nigel drew (@nigeldrew486544) reported@btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.
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Shaun Burnett (@shaunburnett) reported@btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!
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Deborah Sacks (@deborahsacks) reportedOddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE
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Rachel (@rachelleese84) reported@bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Paul Dilger (@paulidilge) reported@bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless
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liverpoolsnumber9 (@jorgeosbo) reported@btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible
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Apex Signs (@apex_signs1) reported@btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!