BT (British Telecom) Outage Report in Stratford, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Ilford, Southwark, Hammersmith, Thornton Heath, Croydon, City of London, Camden Town, Palmers Green, Loughton, Waltham Forest, Wallington, Barnet and Barking.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@petegiro) reported
@bt_uk got a home move order on with you at moment. its been a catalogue of problems which I can’t progress via the contacts I have had with your team. In brief 8 weeks lead time to install, incorrect pricing , hub sent to wrong address I have no mobile signal, no internet, etc
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alezante
(@alezante) reported
Very bad service from @bt_uk Broadband fault, 5 days to schedule a fix, no plan B, they just tell you are f**d
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sarah joy middleton
(@sarahjoymid) reported
@bt_uk hi there is BT internet down in SE26?
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Alexey
(@resoai) reported
Funny how @bt_uk HomeHub 5 has a setting to switch off WiFi Radio which only stops broadcasting your SSID and keeps broadcasting their own BT Wifi/FON SSID. What the actual f*ck? Using any third party router causes connection drops and slows down connection by 3mbps. #bthomehub
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Daniel Jones
(@Narson) reported
Ah, the irony. Got the letter from @bt_uk about the yearly price increase (16p a month, not a problem) - though apparently it's to help them fund the gigabit fibre rollout. The one our house just got left out of while we are stuck on copper and across the road is on gigabit. Sigh
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Chris Cloke
(@clockface87) reported
@bt_uk why the hell have i rolled onto another package with yourself. Dog shite your service is, and yet you have the cheek to say well pay £45 for something called Halo? Ummmm excuse me, i should not have to pay £45 to get good internet speeds in this day and age
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Ak Goyal
(@Ak_Dark_Lord) reported
@bt_uk i bought the whole home wifi mini which claims to support upto 867mbps download speeds whereas mine doesn't go above 150mbps, my broadband supports 350mbps. What is going on?
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Simon Gozzard
(@sgozzard) reported
@jamespriceglos @bt_uk Cheers. Hope they give you a refund for doing their customer service for them too! Thanks.
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Lisa Baker🌹 - Owner of Need to See IT Publishing
(@LovelyLisaBaker) reported
@kerrylynnepyke @bt_uk Talk to @ThatsASecretLOL. After nearly 5 months of runaround, a very blunt email to Chairman of BT, Chairman of Openreach and respective heads of customer service we got fibre installed next day.
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John Charles-Jones
(@woodboroughpark) reported
@Longwool @WeAreOpenreach @bt_uk Yes I believe they are. There has to be a commercial opportunity like no other for a commercial competitor to rise up out of the shadows, where customer service is forefront