BT (British Telecom)

BT (British Telecom) Outage Report in Stratford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stratford, Greater London, England 02/17/2026 22:20

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Croydon, London, City of Westminster, City of London, Enfield Town, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath, Barnet, Hackney and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • D1splayed Liam is (@D1splayed) reported

    @bt_uk So my actual incoming Internet, is limited due to Facebook etc being down? Is that what you are saying? The fact that all devices in my house are seeing my Internet connection as not working is linked to that?

  • pickles61068 pickles (@pickles61068) reported

    @GawpStaffs @bt_uk They need to let us know what they are doing to fix it

  • Dizzwell Adam Hebden (@Dizzwell) reported

    @virginmedia @tweedledee23 Sorry that's my fault, I was asking you if you're services were working. We all having problems with @bt_uk WiFi and mobile phones.

  • SpanWard Han Ward (@SpanWard) reported

    @bt_uk @jillcruik68 @bt_uk why aren't you listening to your customers? This is NOT to do with the Facebook outage. We cannot connect our mobile devices to broadband as it says no Internet access, however TV's are working fine. Also affecting networks that use your lines such as Vodafone. Listen!!

  • Andrewbates1963 Andrew Bates (@Andrewbates1963) reported

    @bt_uk @jenjen235 Stop using the same reply, it cannot all be about social media when multiple sites are offline across the country. Ours is up and down like a yo yo!

  • pickles61068 pickles (@pickles61068) reported

    @bt_uk I'm going round in circles here. You keep telling me text FIX. I've done that & SUPPORT & ADVISOR. Then I get told to text FIX again. I still have no access despite hub working. What is happening??

  • AbbieLeanne_G Abb🌻 (@AbbieLeanne_G) reported

    Anyone else having trouble with @bt_uk Wi-fi? Connected to the Wi-fi and can use google and netflix but Facebook, WhatsApp and Instagram won’t load, same on every device in the house #bt

  • LoubieBoo80 Louise (@LoubieBoo80) reported

    @PeteHarrison90 @bt_uk Same issue here! Got to be something to do with everything being down at the moment...??

  • FaZed99 Steph (@FaZed99) reported

    @D1splayed @bt_uk Hey Liam. I'm with bt and had same issue up until 2min ago. The exclamation mark next to. WiFi with limited, super slow access. It seems be working now

  • Andrewbates1963 Andrew Bates (@Andrewbates1963) reported

    @bt_uk @SteveHill11 Does that include laptops, as mine will not connect to the Internet either. Be honest, your network is down and you are too scared to say as you know where that will lead! Engineers will be all over serves like a rash now, trying to do damage control.