BT (British Telecom) outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Islington, Waltham Forest, Newham, Hackney, Poplar, Lewisham, Ilford, and Tower Hamlets.

City	Problem Type	Report Time
City of London	Internet	2 days ago
City of London	Internet	2 days ago
Islington	Internet	3 days ago
Waltham Forest	Internet	4 days ago
Newham	Internet	5 days ago
City of London	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  steve platt (@plattste) reported 3 seconds ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  Steve Rowley (@MidEssexOD) reported 2 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  James Martin Charlton (@jmc_fire) reported 3 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  FirstClassLounge (@1stclasslounge) reported 7 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Colin McFarlane (@colinmcfarlane) reported 7 minutes ago from Hackney, England

  @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

• 
  Kriss Baird (@krissbaird) reported 8 minutes ago from Islington, England

  @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

• 
  Daniel Hirschmann (@danielhirschman) reported 8 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  R4T3D_R7 (@R4T3D_R7) reported 14 minutes ago from Poplar, England

  @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

• 
  Jess Brittain-George (@jbrittaingeorge) reported 15 minutes ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  S.A (@ShadaBhaiShahed) reported 17 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  simon colvin (@Simon_Colvin) reported 19 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  Jay Gilbert (@jayboy4444) reported 26 minutes ago from Ilford, England

  @BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!

• 
  paulusthewoodgnome (@woodgnomology) reported 27 minutes ago from Poplar, England

  @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

• 
  V8 Gooner (@GoldenGoonerlg) reported 29 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Fresh To Death (@freshtodeath) reported 30 minutes ago from Hackney, England

  @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

• 
  Dave O'Carroll (@DaveOCarroll) reported 33 minutes ago from Walthamstow, England

  @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

• 
  RAZZÆ (@RAZMIKSARGSYAN) reported 38 minutes ago from Stratford, England

  @btsport can the support team please message me

• 
  Teena Antoniou (@teenaantoniou) reported 45 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  Fatma (@Fatma0593) reported 52 minutes ago from Poplar, England

  @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 60 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanette Masters (@Red_ragtop) reported 2 minutes ago

  @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

• 
  🐕📚 (@jaye_lass) reported 2 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  Eaters (@eaters2009) reported 4 minutes ago

  @bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 4 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 5 minutes ago

  @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

• 
  JARVIS (@grantjarvis666) reported 15 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  Tobes (@theGrimey) reported 18 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Deborah Sacks (@deborahsacks) reported 19 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  JB (@tinkjlb) reported 19 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  CFD (@TenFourEverton) reported 19 minutes ago

  @BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish