BT (British Telecom) Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hackney, Croydon, Orpington, Wandsworth, Bromley, Romford, Islington, Dartford, Camden Town, Newham, Paddington, Poplar and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bearbrazil
(@Bearbrazil1) reported
@bt_uk @bt_uk be away from the place never more and for now one i will make a huge canpain against bt !!! so desapoint the way they treat people !!!
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Totally Not a Goblin
(@IsItAGoblin) reported
@bt_uk 90yo customer has been without landline since Thurs 30/9, did text fault report on her behalf, still waiting to hear back on engineer appt. Can't do online as unable to register, can't get through on phone.
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Liam Chadzynski 💙
(@liamchad) reported
@bt_uk brilliant. 4th day BT Broadband isn't working, promised 'emergency' 4G Router never showed up yesterday, nothing being done about it. Really, really frustrated
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Mr P
(@MrP_Spidey) reported
@bt_uk Well, you tell me. Absolutely impossible to get hold of! Cannot wait to cancel my contract and get away from this appalling service!
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Steve Trewick M7STZ
(@SteveTrewick) reported
@bt_uk Any chance of an explanation for outage in SR2, service checker indicates a problem with a fix date in three days. Two WFH here, could do with more than “broken” to pass up the chains. Ta.
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Bearbrazil
(@Bearbrazil1) reported
@MarcAllera @bt_uk @bt_uk this company dont respect costumer treat me as a joke !! do no trust BT!!!
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Mandy
(@Mandyak35) reported
@bt_uk Really disappointed that as a customer of over 20 years on moving home I am being charged nearly £500 for the remainder of my contract! No customer care or thanks for being a long term loyal customer whatsoever!
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Sayuri
(@malibugirl77) reported
@bt_uk is broadband down in N1 London area?
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Robin Phillips 💉💉
(@_rob_p_) reported
@bt_uk The idea that I might be liable for the costs of an engineer call out when you aren’t providing the service I’m paying for is laughable
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AndrewR
(@ClaudLevante) reported
@bt_uk having problems with mobile in CB6 last 24 hours. Are you guys leaning on EE to sort this out? They seem to think they have no issues