BT (British Telecom) Outage Report in Newport, Isle of Wight, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newport, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent BT (British Telecom) outage reports came from the following cities: Lymington, Gosport, Portsmouth, Fareham, Ryde, East Cowes, Cowes, Waterlooville and Newport.
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Community Discussion
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BT (British Telecom) Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Catherine (@C1Catherine) reported from Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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Dalriada (@Mark__Eadie) reported from Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Dalriada (@Mark__Eadie) reported from Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Timothy Collinson (@timpaa) reported from Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Michael Steele (@MichaelSteele18) reported from Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England
@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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Michael Powell (@MPowell_1991) reported from Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Chris Green (@ChrisGreenCG) reported from Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Mark (@Mark__Eadie) reported from Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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kandi (@kandi79503974) reported from Ryde, England
@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Saint Aidan (@aidanrudd) reported from Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Tim Roebuck (@tim_roebuck) reported from Lymington, England
@btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service
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Mark (@Mark__Eadie) reported from Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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A (@AbbieAwdas) reported from Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Chloe Aldridge (@Cwtch_76) reported from Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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TO¥!N (@ToystarDt) reported from Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England
@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Johnson (@apgj67) reported
@btbusinesscare As usual lack of information I had this issue most of the day if not all day … driving me mad 😡 unable to contact customer etc as usual poor service why’s it not highlighted on your website so we know it not us 😡
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Nathan Foster (@NFozzy1990) reported
@btbusinesscare can you please help me there is a fault with my business phone line that my card machine goes through, called up twice to have the phone put down on me/cut off I’ve lost a lot of business so far today, thanks Woodston cycles Ltd Peterborough
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Batrick Pateman (@BatemanChino) reported from Worle, England
@bt_uk @BTCare Broadband appears down in BS22 8BD?
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Tony33 (@Tony33uk) reported
So we have a dedicated business leased line and @BTBusiness @btbusinesscare are doing **** all about it! Been down for over 24 hours and despite being told several times its still not on, assume we we been able to invoice you for thousands of pounds for loss of earnings
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Alex Green (@al74green) reported
@btbusinesscare BT Business do not look after there customers, I have lost work today due to their inability to maintain the network, absolutely disgraceful, customer care is non existent
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Matthew (@PaganOnTour) reported
@scottavfc8 thata right champions league was never independently owned by sky tv they never had the rights they never showed the games it was itv then btsport now owned by EE as tnt sports so sky never had the champions league
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Holly (@howmuchlonger75) reported
@btbusinesscare @sammifordart My broadband has been awful for over 24 hours now. Can barely get online. What is happening @bt_uk ?
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Mark (@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Mark (@Walesguy2) reported
@FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!
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Darren the new me.💜❤💙💚🧡🙏 (@FutureDarren) reported
@Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!