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BT (British Telecom)

BT (British Telecom) Outage Report in Fareham, Hampshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Fareham come from postal codes PO16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Fareham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fareham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Fareham, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Gosport, Fareham, Eastleigh, Ryde, and Bishops Waltham.

CityProblem TypeReport Time
Portsmouth Internet 11 hours ago
Southampton Phone 16 hours ago
Southampton E-mail 1 day ago
Gosport Internet 4 days ago
Portsmouth Wi-fi 5 days ago
Gosport Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Fareham, England

Latest outage, problems and issue reports in Fareham and nearby locations:

  • aidanrudd
    Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • NickScurr
    Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • ameliajoyclark
    AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • ChrisGreenCG
    Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • kandi79503974
    kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • MPowell_1991
    Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • AbbieAwdas
    A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • trudson
    Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • timpaa
    Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeckyRichard
    Richard Lecky-Thompson (@LeckyRichard) reported

    @paullewismoney @bt_uk BT are planning to beach the OFCOM guidelines that they signed up to by not providing adequate backup in case of power cuts. 1 hour backup is not enough of you don't have mobile signal in your house. It is unclear if elderly alarm systems will work.

  • Haushinkadaz
    Shinka (@Haushinkadaz) reported

    @btbusinesscare absolute shambles I’m experiencing at the moment. Second complaint in with you since the start of the year and absolutely no progress in reinstating my line after an OpenReach mistake. Already fed back to Ofcom via a feedback form, an absolute joke so far.

  • harveyball01
    Harvey (@harveyball01) reported

    @IV_Haines @bt_uk beyond horrid

  • AnneWareham
    Anne Wareham (@AnneWareham) reported

    @mm0jxi @paullewismoney @bt_uk And no emergency calls for those of us with no mobile signal.

  • jimb_england
    Jimmy B (@jimb_england) reported

    @bt_uk our FTTP went down today, been told there is an issue and an engineer will be out Monday. What am I meant to do in the meantime? I work from home and can't do this without Internet access.

  • callum_mcintyre
    Callum McIntyre (@callum_mcintyre) reported

    The main issue - this is certainly not stream-able. Really not sure what to do now, as 4G also isn't up to it! Really wish @bt_uk didn't suck so bad

  • taperoo2k
    taperoo2k (@taperoo2k) reported

    @paullewismoney @bt_uk Given the copper network will be switched off at some point this decade, you'll either have to switch to digital voice or have no landline telephone.

  • Essexisgreat
    Sue Taylor FRSA (@Essexisgreat) reported

    @paullewismoney @bt_uk I received a letter with the date of the switch over. It happened with no issues, the sound is clearer, but in a power cut I would have no phone. They ask you to let them know if you do not have a mobile as backup.

  • ianrohdebell
    Ian Rohde-Bell (@ianrohdebell) reported

    @bt_uk They are now left with a phone service that only works when the power is on, which is not acceptable, and is not a like for like replacement

  • randrewbuchan
    Andy (@randrewbuchan) reported

    @paullewismoney @bt_uk You have no choice, they’ve done it to me. The broadband phone line is very poor quality and I wish I could have prevented them from doing this.