BT (British Telecom)

BT (British Telecom) Outage Report in Locks Heath, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Locks Heath, Hampshire, England 06/01/2025 05:00

June 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Fareham, Portsmouth, Lymington, Newport, Waterlooville, Havant, Gosport and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton E-mail
United KingdomFareham Internet
United KingdomFareham Internet
United KingdomPortsmouth Internet
United KingdomLymington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • nicetrainers K (@nicetrainers) reported from Southampton, England

    @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

  • RevMthrSamantha Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • h0psfield Matthew (@h0psfield) reported

    @btsport @btsportfootball your service is so poor! I have full fibre, router next to tv, yet your tv app is lagging every 10min !!! And you have just raised your prices as well ! Needless to say I am leaving you this month ! #Unacceptablebt

  • BlueWave_ghbg Blue Wave (@BlueWave_ghbg) reported

    @btsport I don’t know how you think it’s acceptable to rinse your customers for £30 a month. I’m “watching” the Chelsea game with the commentary in real time and the picture in half-speed slow motion. You don’t respond and this problem has been *persistent* with your app

  • IOMnad IOMDaveK (@IOMnad) reported

    Between hearing Steve McManaman’s awful boring co-comms and Darren Fletcher’s Benzeeemar all night long, it’s going to be another well ruined #ChampionsLeague game! Thanks for nothing @btsportfootball #btsport #RMACHE

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk I don’t actually know how to dm. Also I’m now confused about what my login details are . I actually have a screen shot of a message confirming my ID and another in which you say you have no user with that ID.

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk Ive been logged out of my BT sport account and now you don’t recognise my login details o matter how many times I change them. Spoke to 6 people ( including one time when you tried to palm me off to a guy at EE.) nobody knows what they are doing

  • DebbieDye DebbieDye (@DebbieDye) reported

    @bt_uk Very disappointed trying to get better BT deal today. Family has been with BT (British Telecom) since 1950's & never changed to another provider. Loyalty seems to count for nothing these days. Can old phones be used with fibre as safety back up in power cuts @MartinSLewis

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk Seriously, your service is awful. Everyone you speak to says it’s someone else’s sphere and then there is at least 15 minutes of tedious repetitive pop music. I’m so sick of it I’m not even sure I want anyone to call me back wasting more of my time

  • DomSumner Dominic (@DomSumner) reported

    @btsport @bt_uk is the worst television service I’ve ever had. BT sport disappeared from the tv! Can’t get through to them and nothing works properly. On our 3rd set box now.

  • SarahKitchen2 Sarah Kitchen (@SarahKitchen2) reported

    @bt_uk we have been without broadband for 10 days and the app now says it will be another 9 days to fix. What is going on?

  • EddRhodesWinsor Edd R-W (@EddRhodesWinsor) reported

    When will @ChelseaFC learn that Cucurella is incompetent at reading a game! Poor decision by Chilly but where ******** is Cucurella going?! Stop playing him! He's a liability and hurts the team tactically #UCL #madche #btsport