BT (British Telecom)

BT (British Telecom) Outage Report in Locks Heath, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Locks Heath, Hampshire, England 01/02/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Gosport, Waterlooville, Havant, East Cowes, Cowes, Eastleigh, Lymington, Newport, Fareham and Ryde.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomGosport Internet
United KingdomGosport Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • tim_roebuck Tim Roebuck (@tim_roebuck) reported from Lymington, England

    @btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DadAndTheBrood Tom (@DadAndTheBrood) reported

    @bt_uk so internet has gone down, not the end of the world, I'll fire up the 4g mini hub that "guarantees" me internet, that also doesnt want to work and your offices closed at 9pm so cant even speak to someone to fix it. Why am I paying extra for this exactly?!

  • Honetmonster Fudbucket (@Honetmonster) reported

    @bt_uk I can only conclude it is either a BT problem or a problem between your server and the one Ebay uses.

  • bigchesh247 Mark Cheshire (@bigchesh247) reported

    @bt_uk broadband speeds are low again why can I not have a consistent service from you and you are very consistent with your direct debt amounts?

  • Ryan55883442 Ryan (@Ryan55883442) reported

    @btsportufc @btsport @MAKHACHEVMMA Fix your ps5 app.

  • rickjm rick mills (@rickjm) reported

    @bt_uk broadband speed terrible all week how to fix sw15 ?

  • davebriant Dave Briant (@davebriant) reported

    @bt_uk It got restored I believe but I am not at home to check. Do we get compensated for the days it was down?

  • hillazette Hilly (@hillazette) reported

    @bt_uk you're wifi goes down every week

  • CityJohn The Masked Knight (@CityJohn) reported

    @bt_uk It’s not really an “offer” though, is it? Just a way to make sure only BT customers can access a product you sell. I’d still be paying you £450 (or more). I *am* a BT customer, and this isn’t a discount. I am struggling to understand the rationale here. This is not acceptable.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Heard yet another neighbour had problems with the rudeness and aggression of staff doing the cable laying at the time BT severed my line. #BTDONTCARE

  • 5tuart71 stuart winship (@5tuart71) reported

    @bt_uk Not much use extending my Wi-Fi. It’s been down over 5 weeks and no sign of it being fixed. Bloody useless service