BT (British Telecom)

BT (British Telecom) Outage Report in Locks Heath, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Locks Heath, Hampshire, England 12/03/2025 09:25

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Portsmouth, Southampton, Fareham, Eastleigh and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomHavant Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • tim_roebuck Tim Roebuck (@tim_roebuck) reported from Lymington, England

    @btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • accuracypolice accuracypolice (@accuracypolice) reported

    @bt_uk You have plenty of tools to measure internet speeds yourself. The service I am receiving is utter garbage, and it's abusive to the degree BT is the only supplier available in this building. Be proactive if you care.

  • paulandyfraser Paul Andrew Fraser (@paulandyfraser) reported

    @bt_uk phone number 01784211611 broadband is down. I need my mini hub turned on urgently. Please

  • KaiLeeder Kai (@KaiLeeder) reported

    @bt_uk Hi BT. Have a 4G home hub. The network has been down for weeks. Assume because the EE network is also down. Your call centre keep trying to test a phone line. We don't have one. Just the 4g hub. Seem to be going in circles so who do we call for support?

  • judeymood Judith Lee (@judeymood) reported

    @O2 are ridiculous. Left o2, my numbers ported over,happily used with @bt_uk then O2 put a bar on the number as claim outstanding bill? Can't use MYO2 as I have no numbers, can't verify me on phone as stupid security Q, can only go into a shop? Archaic. Terrible company. Avoid!!

  • mupppsss Mupppsss (@mupppsss) reported

    @bt_uk I have 28 down / 8 up. Requested a better line. Was told this was not possible, but BT needs access to my back garden to fix the lines for the village. Can someone explain to me how I can not get better speeds?

  • tommo71 Matthew Thomas (@tommo71) reported

    @bt_uk I’ve been a loyal customer for 10yrara but enough is enough. I’m fed up with my broadband dropping multiple times per day and your engineers saying there’s no fault. Shocking service. I won’t be renewing my account this time. 🤬🤬

  • Curvy_J_ J 🦊 (@Curvy_J_) reported

    @bt_uk I mean it would have been nice to be told, even just a card thru the door, so i'm aware i may have signal issues today rather than spending 15 minutes fiddling with my hub to work out why it isnt working.

  • dojanstreet dominic jan street (@dojanstreet) reported

    @bt_uk well after 5 different engineers 3 rebuilds numerous conversations via phone and Twitter iam now at the point where I want my old copper cable back and scrap fibre untill they rectify the massive problem.....

  • ziahlunar Kezzy - EDS Fibro (@ziahlunar) reported

    @bt_uk I am not a customer, I am a friend of Emily. I understand the difference between manager & holder. My issue is that your company is using someone’s vulnerability against them by avoiding their input. Stop upselling, ESP to vunerable ppl, ESP whilst ACTIVELY avoiding their input.

  • johnfergusson1 JFerg (@johnfergusson1) reported

    @btbusinesscare Not sure why we should pay for this and it should never have been disconnected in the first place and it’s causing major upset with our business. Our phone lines are gone!!