BT (British Telecom)

BT (British Telecom) Outage Report in Locks Heath, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Locks Heath, Hampshire, England 01/23/2026 04:35

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Lymington, Southampton, Portsmouth, Fareham and Havant.

Loading map, please wait...
City Problem Type Report Time
United KingdomLymington E-mail
United KingdomSouthampton Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • spenaldo73 Eagle Eyes 👀 (@spenaldo73) reported from Gosport, England

    @bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported from Lymington, England

    @bt_uk do you have any issues with internet in the SO41 postcode please ?

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • JunquetbySolent Junquet (@JunquetbySolent) reported from Gosport, England

    @bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenHeenan10 Helen Heenan (@HelenHeenan10) reported

    Does anyone know how to get either a @bt_uk or @WeAreOpenreach engineer to a residential address? It’s been 3 weeks now since our network connection dropped, and getting a real person to actually come to find out what the problem is seems an impossible task…..

  • activon_uk Activon (@activon_uk) reported

    @bt_uk to whom should a formal written complaint be addressed regarding Business Broadband billing? Your telephone support agents are adamant that is is not possible to set out the full details of a complaint in writing.

  • EA_Holmes Elizabeth Holmes "Content Queen" (@EA_Holmes) reported

    @bt_uk Is there a problem with webmail? Emails not loading. Many thanks.

  • xoxnikkirxox Nikki (@xoxnikkirxox) reported

    @bt_uk How does this answer my complaint?

  • Drumslinger Ali Wilson (@Drumslinger) reported

    @planetmairi @bt_uk It is. They’ve got some poor person walking about in the rain delivering these to properties who have already received them a fortnight ago.

  • PhilWhyman Phil Whyman (@PhilWhyman) reported

    @bt_uk BUNCH of ******* arseholes. Never has paying a bill been so ******* painful...I'm trying to give you money here!! Three calls later and you still won't sort it!! Pathetic.

  • theblueone66 andy firth (@theblueone66) reported

    @bt_uk Still an open fault, still looking into it once again. However it will still be the same, get back up and running for a few days then back to slow connection/drop outs. This is not an internal fault, this is an external intermittent cable fault which i explain to the engineers.

  • tony_bagnall Tony Bagnall (@tony_bagnall) reported

    @bt_uk have arbitrarily cancelled my broadband order three times now, without notice. We have been without proper broadband for six weeks. They try help but their automated systems cannot be overridden. Their communication with open reach is just broken.

  • activon_uk Activon (@activon_uk) reported

    @bt_uk Yes, we have a BT Business account, we simply wish to know to whom we should address a formal written complaint regarding Business Broadband Billing, either via email or post.

  • rebeccasmith141 Rebecca Leigh (@rebeccasmith141) reported

    @bt_uk my mum keeps getting bills from you on her email address for a different customer (address revealed). never fixed despite calling you multiple times. Obv a GDPR breach that you either can’t fix, or cba to fix. Considering writing to the customer bc nothing else works 🤯🤯