BT (British Telecom)

BT (British Telecom) Outage Report in Ryde, Isle of Wight, England

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The latest reports from users having issues in Ryde come from postal codes PO33.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ryde, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ryde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ryde, Isle of Wight, England 04/25/2024 23:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ryde, Isle of Wight, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Ryde, Gosport, Fareham, Ventnor, Havant, Waterlooville, Lee-on-the-Solent and Newport.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ryde, England

Latest outage, problems and issue reports in Ryde and nearby locations:

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • craftysarahp Sarah Pie 🌻🌻 (@craftysarahp) reported

    @bt_uk Sent u a DM lack of customer service elderly neighbours no phone over a week please help

  • Suenameis Susan Elizabeth (@Suenameis) reported

    @MarcAllera @btsport Your systems SUCK and YOU need to get them SORTED OUT so that others do not experience the same unnecessary stress that YOU are needlessly inflicting on them!! I will never recommend EE services to anyone in the future due to EE’s completely inadequate customer services!

  • EdEddy477 eddy477 (@EdEddy477) reported

    @bt_uk worth pointing they gained nothing by this 'upgrade'. Previous contract was 30mb, new contract states max speed 30mb. I also note new customer deals who are have passed there tie in period are paying 45 a month or there abouts after month 24. Not right to be fleecing pensioners.

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    Hello, BT here. We're sorry for the problems you've had recently. They affected lots of customers in your area, but we've now found what went wrong and have fixed it. If your phone line was affected, it should be fine now…. Another false message just now from @bt_uk It’s day 18!

  • DonnaTi38231030 Donna Tilley (@DonnaTi38231030) reported

    @bt_uk 4 engineers in 2 weeks and not one of them have shown up. Appalling service

  • EdEddy477 eddy477 (@EdEddy477) reported

    @bt_uk Hi Paul, unfortunately I have tried that twice and they refuse to help as they were signed up to a new contract in feb for 2 years! Signed up to halo3 from fibre 1. I dont believe they were aware of what they were being sold and hence agreed to whatever was suggested to them.

  • The_Angry_0ne Terry Cotta (@The_Angry_0ne) reported

    @bt_uk As an existing customer who only wants broadband you're quoting me over 60 quid. How can that be right?

  • BodyTaskforce TurtleHead (@BodyTaskforce) reported

    @bt_uk Useless organisation. Shameful support and uncaring. I have now contacted the communications ombudsman as it’s 8 weeks.

  • adangerousage Christine Human (@adangerousage) reported

    Having told @bt_uk @BTCare I needed a new contract and stressed the need to go for the cheapest package my son tells me I’m paying double what he is! Their commitment to customer service thrown out the window. Now can’t talk to anyone

  • photon_physics Happily in Love (@photon_physics) reported

    .@btsport, you really advertise deals and discounts but then your customer service says things like "these are not existing BT customers". Really?