BT (British Telecom) Outage in Ryde, Isle of Wight, England

If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

@bt_uk @codybartlettt SO45 area internet down for the last hour now

@codybartlettt @bt_uk Yep, ours is down too. Same postcode

@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting

@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

@bt_uk Crap service

Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

@jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

Pete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.

@btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision

Damn... I was hoping @btsport would have @rioferdy5 on today. Bit of controversy is always fun #FACup

@Pinto1973 @btsportfootball @btsport @CelticFC @EuropaLeague @chris_sutton73 @darrellcurrietv Surprised @JimWhite never had a week's worth of material when this happened.

@btsport hi. We can never get this to work consistently. The whole thing is about to be drowned in a river and no more paid. We just want it to work. Help please.

@BTCare how do I cancel my order for the boxing tonight I’ve tried ringing and haven’t got through after 45 minutes 😡

@BTCare live chat refuses to work and your engineer did not resolve my lack of broadband which has now been ongoing for a week, plus 2 to sort the home move. Absolute joke. Cancel the service, I don't want something that doesn't work and you don't care enough to fix.

@AndyHaaa7 @EE @btsport @officialpompey I’m guessing that the EE and BT systems are not talking to each other correctly 🙈 not something even my IT skills can fix 🔮

@BTCare Yes. You’ve cocked up the transfer of my phone and broadband. Without service for 4 days so far and told won’t be resolved for up to another 7. All BTs fault but no one is willing to try to go above and beyond to sort it out…

@BTCare i missed the call, was taking a parcel in. The voicemail seemed to think this was just one issue but i wanted to discuss the many issues i have with BT. Please phone back

@LivTheDreamUK @BTCare @virginmedia unfortunately we cant get Virgin down here or we would have gone straight with them again - the best company for Broadband and TV in my opinion.

@BTCare i was chatting to an advisor for 40 minutes last night, then my internet dropped out, meaning the chat was ended. May i suggest that a manager calls me to rectify this, i am going to cancel my contract and expect not to have any arguments as im getting a crap service.

@BTCare somebody needs to call me. I want out of my contract as im not receiving the service i am paying for.

@BTCare no, still waiting for my internet to come back on, im standing right next to it as i need to use the wifi (which cant be guaranteed anywhere other than 2 feet away) and i refuse to waste anymore money on phoning BT just to be fobbed off with the same crap.

Just got told by @BTCare that my "connection was stable" as my internet dropped out again.... and i have to pay for this shit.

@BTCare I'm sorry Clare but when you have received the (awful) level of service i have received over the past year, and the rubbish i have been fobbed off with, you can understand I'm going to be slightly perturbed now (to put it kindly)

@BTCare soooo, thats now 5 times in the last 24 hours our crappy internet has dropped out. The service we get from BT is nothing short of shocking. All is ok is what they will say (oh yeah, nd give us your money for a crap service)

Good fight #TysonFury should of knocked him down before the end #btsport

@irishandym513 @BTCare Poor service

@itchypaws @bt_uk @BTCare I’m switched off of BT to @zeninternet great service. Nice router you get too.

@bt_uk can just do one had enough as the internet drops yet again that’s three times in a short period!disgraceful service. Would not recommend! Apparently the service was repaired this weekend from previous fault!

@UK_XFL @btsport ******* @btsport is pissing me off

Thanks @bt_uk who needs to have consistent internet anyway you know at least that part of my stream lasted 5-6 hours before it dropped twice AGAIN time after time!!! Your CEO teams great but your recent service has been appalling. Get your act together!

@bt_uk Your customer service is an absolute joke. My parents have had issues with their phone line since before xmas and when you finally sent an engineer on Friday he mixed up the lines so now they have swapped numbers with my uncle and cannot use the internet.

@gerry_vicars @MarcusRashford @btsport @Tyson_Fury Lol AJ not tweeted yet me thinks he has shit his pants lol

@bt_uk Still not working engineerdidnt have a clue broke new router so now need a new one. Why send an incompetent person to do a technical job

@BTCare We received a new hub (hub 4- we used to have a hub 5 but it got fried in the storm) we’ve got all the cables fixed but our Wi-fi is slower than ever... I’ve had to walk out to the end of our road to get signal to use 4g to send this... #FarmLife

@BOogGatti @LFC_Ireland78 @am15h @GAZZZ73 @BTSportBoxing @btsport 😂😅😅😅 oh how stupid you sound

Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

@bt_uk hi I'm a new customer, I was expecting a M&S voucher and £70 Reward card- How do I claim them I've not been given any info and nothing is showing on my rewards