BT (British Telecom) Outage in Ryde, Isle of Wight, England

@bt_uk Crap service

Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

@jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

Pete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.

@btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision

Damn... I was hoping @btsport would have @rioferdy5 on today. Bit of controversy is always fun #FACup

@Pinto1973 @btsportfootball @btsport @CelticFC @EuropaLeague @chris_sutton73 @darrellcurrietv Surprised @JimWhite never had a week's worth of material when this happened.

@btsport hi. We can never get this to work consistently. The whole thing is about to be drowned in a river and no more paid. We just want it to work. Help please.

@BTCare how do I cancel my order for the boxing tonight I’ve tried ringing and haven’t got through after 45 minutes 😡

@BTCare live chat refuses to work and your engineer did not resolve my lack of broadband which has now been ongoing for a week, plus 2 to sort the home move. Absolute joke. Cancel the service, I don't want something that doesn't work and you don't care enough to fix.

@AndyHaaa7 @EE @btsport @officialpompey I’m guessing that the EE and BT systems are not talking to each other correctly 🙈 not something even my IT skills can fix 🔮

@BTCare Yes. You’ve cocked up the transfer of my phone and broadband. Without service for 4 days so far and told won’t be resolved for up to another 7. All BTs fault but no one is willing to try to go above and beyond to sort it out…

@BTCare i missed the call, was taking a parcel in. The voicemail seemed to think this was just one issue but i wanted to discuss the many issues i have with BT. Please phone back

@LivTheDreamUK @BTCare @virginmedia unfortunately we cant get Virgin down here or we would have gone straight with them again - the best company for Broadband and TV in my opinion.

@BTCare i was chatting to an advisor for 40 minutes last night, then my internet dropped out, meaning the chat was ended. May i suggest that a manager calls me to rectify this, i am going to cancel my contract and expect not to have any arguments as im getting a crap service.

@BTCare somebody needs to call me. I want out of my contract as im not receiving the service i am paying for.

@BTCare no, still waiting for my internet to come back on, im standing right next to it as i need to use the wifi (which cant be guaranteed anywhere other than 2 feet away) and i refuse to waste anymore money on phoning BT just to be fobbed off with the same crap.

Just got told by @BTCare that my "connection was stable" as my internet dropped out again.... and i have to pay for this shit.

@BTCare I'm sorry Clare but when you have received the (awful) level of service i have received over the past year, and the rubbish i have been fobbed off with, you can understand I'm going to be slightly perturbed now (to put it kindly)

@BTCare soooo, thats now 5 times in the last 24 hours our crappy internet has dropped out. The service we get from BT is nothing short of shocking. All is ok is what they will say (oh yeah, nd give us your money for a crap service)

Good fight #TysonFury should of knocked him down before the end #btsport

@irishandym513 @BTCare Poor service

@itchypaws @bt_uk @BTCare I’m switched off of BT to @zeninternet great service. Nice router you get too.

@scotbaston @Mrs_Bob_Here @bt_uk All fixed line broadband services run off the same Openreach network unless you are a Virgin customer. The only difference is the price and the customer service you receive.

@skybluesam @btsportufc @btsport I never paid...be careful who u call a fool until u know the facts 👍🏻

Still wondering @BTCare @bt_uk I have been a customer of yours for almost 6 years now. And I have always complained about my internet connection just recently it has dropped so much that we can't even use Netflix... been told an engineer is going to fix the issue by friday

@RiemaBelam @bt_uk Don't trust them they told me that I'm on day 6 with no internet or phone service. #nothappy

@bt_uk so 1 week after I was supposed to have bt broadband connected I'm now told it will be wednesday. Not impressed as a new customer. Looking at some tweets on here maybe should have stayed with sky. #badcustomerservice

@energywnl @bt_uk Internet just cut out I. My area thank god it’s back up so I don’t miss tourney lmfao

@bt_uk utter crap, don’t do it

@kitcudi1 @bt_uk ikik i get 20 ping min but it spikes so often id rather have 50 consistent than randomly spike from 20 to 150 like wtf

@bt_uk have cancelled the direct debit, let me know when you can provide the service you promised and I will reinstate it minus the disrupted days #crapservice @BBCWatchdog @WhichTraders

Also blamed @WeAreOpenreach for an upgrade that’s “obviously” gone south and as such is not a @bt_uk problem. It’s an @OpenreachHelp and the clients problem. On a bank holiday weekend.