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BT (British Telecom)

BT (British Telecom) outages and service status in Portsmouth, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 9, 2:49 AM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Portsmouth come from postal codes PO5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Eastleigh, Portsmouth, and Gosport.

CityProblem TypeReport Time
Havant Internet 4 days ago
Eastleigh Internet 10 days ago
Portsmouth Internet 14 days ago
Portsmouth Internet 17 days ago
Eastleigh Internet 1 month ago

Nearby cities with recent reports

Havant

1 recent signals

4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • timpaa
    Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • aidanrudd
    Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • Bev1975
    Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • dansharpe90
    Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • ChrisGreenCG
    Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • NickScurr
    Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • Drunken_newbie
    Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • trudson
    Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • AbbieAwdas
    A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • SaintMikeB
    SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • RoseGaunt
    Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • JSamuelatPlay
    John Samuel (@JSamuelatPlay) reported from Fair Oak, England

    @bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sevka_T
    Sev (@Sevka_T) reported

    Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

  • s_starrr6
    star6 (@s_starrr6) reported

    @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

  • charlesdor66408
    Moyboy (@charlesdor66408) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?

  • _JoshDenham
    Josh (@_JoshDenham) reported

    Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

  • CarolLo58903853
    Carol Lord (@CarolLo58903853) reported

    @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

  • MonkeyRaincoat
    Ba$ho (@MonkeyRaincoat) reported

    Hi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2

  • dannnehhh
    dannnehhh (@dannnehhh) reported

    Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

  • cisnegirl
    Janet Davies (@cisnegirl) reported

    @WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.

  • TheEtonRifle
    Et0nRifle (@TheEtonRifle) reported

    @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?