BT (British Telecom) Outage Report in Portsmouth, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6 and PO1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham, Havant, Eastleigh and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Eagle Eyes 👀
(@spenaldo73) reported
from
Gosport, England
@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting
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Ben Wheeler
(@bwheeler16) reported
from
Southampton, England
Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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TO¥!N
(@ToystarDt) reported
from
Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Charlie Gamble
(@_charliegamble) reported
from
Hedge End, England
@btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?
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Alex Woodall
(@woodentit91) reported
from
Southampton, England
@bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁
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TheAsylumPodcast
(@TheAsylumPodTAP) reported
from
Portsmouth, England
Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again
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Benedict Swann #StayAlertSaveLives
(@BenSwann16) reported
from
Portsmouth, England
@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.
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Dan Sharpe
(@dansharpe90) reported
from
West End, England
@danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect
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Beverly Ardabili
(@Bev1975) reported
from
Eastleigh, England
@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ffs @btsport, sort out your sound issues! #FACommunityShield
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Rose Gaunt
(@RoseGaunt) reported
from
Shedfield, England
@bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!
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1legmummy
(@1legmummy) reported
from
Fair Oak, England
@BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone
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SaintM
(@SaintMikeB) reported
from
Wickham, England
@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.
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Grumpy Ageing Gamer PSVR
(@GamerPsvr) reported
from
Southampton, England
@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.
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Chris Palmer
(@chrispalmer54) reported
from
Havant, England
Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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Junquet
(@JunquetbySolent) reported
from
Gosport, England
@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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C Shepley-Smith
(@Claudiatweeets) reported
@bt_uk I need help please.I want to know why BT is morally bankrupt. I’ve been charged for an email address since 2013 that should have been FREE. And you won’t pay me back. Corrupt and thieving.
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Alex Page
(@pageytweets) reported
@bt_uk An engineer came today to upgrade me to full fibre, it worked fine for hours but in the last hour it's stopped working. Orange light on the hub disc and red light on the white box on the wall. I work from home and can't miss any work tomorrow - please help!! 🙏🏻🙏🏻
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MissIn4mation
(@Msin4mationP) reported
I’m currently on hold with @bt_uk once again. After being told by @OpenreachHelp that my case should have been escalated to the welfare department. That department doesn’t exist and I still haven’t got any broadband for my address. @MartinSLewis please help!! #caregiver
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Daniel Hooper
(@DH_FC_27) reported
@btsport why do you keep letting this happen the times you say are never the times that a program begins as WWE raw rerun was supposed to start at 9pm and it starts 10 minutes late and it is not just now it has been on several occasions
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Siondaf
(@Siondaf1) reported
@bt_uk I’ll tell you what you could do, stop charging silly money for **** Wi-Fi!!
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Rob Walker
(@rswalker82) reported
Hi @bt_uk & @SkyUK from a customer service perspective how would you keep a customer who has had no internet connection for 14 days updated as to when the service they pay for will be back up and running? Just that@virginmedia don’t appear to do anything, just curious.
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DJ MR VEE
(@MrVeeTheDj) reported
@bt_uk If you can give me the number for customer service, I’ll call-in myself
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Henry #PowerAddict
(@henryed07) reported
@virginmedia Hi. The box that holds the internet cables on the outside side of the house, is all broken and exposed, is this your property or @bt_uk?
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yoo hoo
(@frankensteirer) reported
@bt_uk But for some reason there's not even full fttp available when everyone else is being upgraded were available 😒 so wrong considering cityfibre can give 900mb up 900mb down for £30 yet the cheapest openreach based lines are £40 + even virginal doing packages around £45 now Inc tv
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Andy Weller
(@andyweller66) reported
@btbusinesscare Fed up with people saying they can help, whether it be from BT or Openreach. The service is absolutely horrendous and is not fit for purpose. Promises Promises Promises but deliver nothing.