BT (British Telecom) outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 26, 4:38 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Portsmouth come from postal codes PO5 , PO6 and PO2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Eastleigh, Gosport, Fareham, and Havant.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 18 days ago |
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Internet | 24 days ago |
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Internet | 26 days ago |
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Internet | 29 days ago |
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Wi-fi | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, EnglandHOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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1legmummy (@1legmummy) reported from Fair Oak, England@BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone
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Mark (@Mark__Eadie) reported from Fareham, EnglandNot gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Eagle Eyes 👀 (@spenaldo73) reported from Gosport, England@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting
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Dalriada (@Mark__Eadie) reported from Fareham, EnglandI actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Chris Green (@ChrisGreenCG) reported from Portsmouth, England@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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John Samuel (@JSamuelatPlay) reported from Fair Oak, England@bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.
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Rob Jack (@JackridRob) reported from Eastleigh, England@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Chris Palmer (@chrispalmer54) reported from Havant, EnglandNot often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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kandi (@kandi79503974) reported from Ryde, England@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Mark (@Mark__Eadie) reported from Fareham, EnglandFinally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Beverly Ardabili (@Bev1975) reported from Eastleigh, England@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
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Robbieblake (@Blake1976Rob) reported from Portsmouth, EnglandPete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.
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A (@AbbieAwdas) reported from Fareham, England@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Dan Sharpe (@dansharpe90) reported from West End, England@danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)
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Timothy Collinson (@timpaa) reported from Hill Head, England@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money
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Rob Jack (@JackridRob) reported from Eastleigh, England@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Catherine (@C1Catherine) reported from Portsmouth, England@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@Walesguy2 @bt_uk Mark, it's been a known issue for months.
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Simon Caffrey (@caffrey_simon) reported@WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/
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Kernal 💼🧼 (@chefkernal) reported@bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice
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Warren Peters (@wizza_wozza) reported@bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste
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Mini67!x (@jellywellys99) reported@bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card
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Brian McBride (@brian_mcbride1) reported@bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?
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Keith Small (@keithdsmall) reported@uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.