BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6 and PO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portsmouth, England 01/17/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham and Havant.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • nicetrainers K (@nicetrainers) reported from Southampton, England

    @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • C1Catherine Catherine (@C1Catherine) reported from Portsmouth, England

    @btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • RevMthrSamantha Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sannahall65 Sandra Hall65 (@sannahall65) reported

    @bt_uk I've recently signed up to BT via EE as a new customer should I not receive the £150 Amazon voucher ??,

  • KippaxRyan92 Ryan Inglis (@KippaxRyan92) reported

    @bt_uk Yes that's correct please cancel the order as I cannot afford it. I may reconsider joining when the cost of living goes down. Thank you.

  • TomShouts Tom Shouts (@TomShouts) reported

    @bt_uk If this is not rectified in the next billing period we will be cancelling the direct debit and going elsewhere. Your customer service is appalling, so the fake Twitter concern is a facade. Stop misselling highspeed BB packages you cant deliver.

  • beaconbabe Granny's got her name in a Michael Rosen book!!! (@beaconbabe) reported

    Internet and phoneline down again. 2nd time since Wednesday! (only a few hours respite b4 it went again) @bt_uk this is REALLY STRESSFUL our disabled daughter doesn't understand why she can't video her friends again @OpenreachHelp why AGAIN?

  • horn_liam Mr Pedantic (@horn_liam) reported

    @rooba63 @bt_uk @theSNP I use Three on a data sim card. Bit slow, but for £21 pm including phone, I can't complain.

  • rooba63 Fuzzy McGee (@rooba63) reported

    My @bt_uk Broadband down. Again. Can't use it to work from home. Again. Openreach unavailable until next week. Again. I live 25 miles from Scotland's biggest city. Why is fibre not available? Didn't @theSNP promise it would be Scotland-wide by now? So fed up with this country.

  • itwascytronical mahmood (@itwascytronical) reported

    @MichaelBensonn @btsport Look course usyk wants the fight this is just showbiz talk I'll never understand why pple take this to heart, fury just wants to stay busy, I don't care if he fights a tomato can, as long as we get the usyk fight after

  • jeff_oakley1990 Jeff Oakley (@jeff_oakley1990) reported

    @MichaelBensonn @btsport There’s pretty much no top level heavyweights available by December other than AJ. Never gonna happen but this would be an opportunity to make that fight, presumably will never happen.

  • Merrittable Colin Merritt (@Merrittable) reported

    @bt_uk I finally got through, but you really need to give some thought to the terrible musak we have to listen to for a long period on hold. There must be a better way.

  • daisydoll1972 andrea (@daisydoll1972) reported

    @bt_uk Still no internet or response to my previous Tweet. Been down since Friday afternoon. An ad has just been on tv for BT unbreakable internet which is laughable. Why is it taking so long to fix? Is it being fixed remotely or at an exchange near my home?