BT (British Telecom) outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Portsmouth, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 11, 8:56 PM GMT+1.
- Internet (56%)
- Wi-fi (22%)
- E-mail (11%)
- Total Blackout (11%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO5 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 5 hours ago |
|
Portsmouth
|
Internet | 15 days ago |
|
Portsmouth
|
Internet | 15 days ago |
|
Portsmouth
|
16 days ago | |
|
Portsmouth
|
Wi-fi | 17 days ago |
|
Waterlooville
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Chris Palmer (@chrispalmer54) reported from Havant, EnglandNot often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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Chloe Aldridge (@Cwtch_76) reported from Gosport, England@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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Rob Jack (@JackridRob) reported from Eastleigh, EnglandLast night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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A (@AbbieAwdas) reported from Fareham, England@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Chris Green (@ChrisGreenCG) reported from Portsmouth, England@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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TO¥!N (@ToystarDt) reported from Portsmouth, England@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Michael Steele (@MichaelSteele18) reported from Fareham, England@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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John Samuel (@JSamuelatPlay) reported from Fair Oak, England@bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.
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Robbieblake (@Blake1976Rob) reported from Portsmouth, EnglandPete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.
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Beverly Ardabili (@Bev1975) reported from Eastleigh, England@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
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SaintM (@SaintMikeB) reported from Wickham, England@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.
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Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money
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Junquet (@JunquetbySolent) reported from Gosport, England@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage
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Saint Aidan (@aidanrudd) reported from Locks Heath, England@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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kandi (@kandi79503974) reported from Ryde, England@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Mark (@Mark__Eadie) reported from Fareham, EnglandFinally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Sonny ⚓️ (@sonnybyng) reported from Havant, England@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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Mark (@Mark__Eadie) reported from Fareham, EnglandNot gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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welshshez (@welshshez81) reported@bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with
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GM Mark Howitt (@MarkHowitt) reported@bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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John Richards (@Johnty14) reported@bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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John Richards (@Johnty14) reportedso @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team
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Sue Prebble (@sayescourt) reported@bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.
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mouse (@HooverMouse) reportedCome on @bt_uk Fix your email login. Happens to so many people, so often.
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?
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Berni (@BikerBerni) reported@bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised