BT (British Telecom) Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6, PO5 and PO3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Fareham, Eastleigh, Gosport, Southampton and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Fareham |
Internet | |
| Eastleigh |
TV | |
| Portsmouth |
Internet | |
| Gosport |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪
(@NickScurr) reported
from
Newport, England
@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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Rev/Mthr Samantha Martell SCP
(@RevMthrSamantha) reported
from
Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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kandi
(@kandi79503974) reported
from
Ryde, England
@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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👻🦙Kitty Crossfire🦋👻
(@KittyCrossfire) reported
@bt_uk again having issues , all my viewers were yeeted from my stream. Not happy one bit. Started working again this week now going down again. I paid for better cos I stream and now it's making that hard. what's going on?
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Iain M
(@RedLeics) reported
@bt_uk No known issues, no. Is this normal on the day it upgrades perhaps…?
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Chris Hearn
(@chris_loddon) reported
Sometimes you just have to post it, why does @btsport never have subtitles it’s deaf awareness month, shops are doing it, you are not, shame on you
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neil hudson
(@nhudson12) reported
@bt_uk I've just switched to BT Mobile last week; i'd checked that roaming was on before I travelled, but as soon as I got here, it's somehow it's switched off, and I get an error when I try to turn it back on. I'm abroad with no network access, and really need it. Please help
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Mark Rowntree
(@MRowntreeRacing) reported
Fingers crossed BT customers will wake up tomorrow to a fully functional email service @bt_uk. Inconvenient to myself today, but undoubtedly a more significant issue for many others.
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Wealthy money x Ruffles xx
(@RufflesMoneyXx) reported
@bt_uk Good morning. I’m a BT900 customer w/ Halo, phone, Sport & Mobile. Pay £72 a month. I’m unhappy that I am now subsidising new customers to get a free year of Gamepass Ultimate. If I take out a new 2 year contract, could I have the 1 year’s free Gamepass code too? thanks.
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Jason Auburn
(@jason_auburn) reported
@bt_uk my new account doesn't seem to be linked to my email address in the bt app. It shows my old account if I click track order it errors. Could you fix this? I've sent you a DM
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Pierce
(@PR__Official) reported
@bt_uk I’ve given up trying to fix this ongoing issue.. once my contract is over I’m moving on to someone more reliable, thanks
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Ben Jones
(@Bensiboy) reported
@BTCare Hi, any idea of when the login is going to work? I’m trying to cancel my BT Sports monthly subscription.
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Steve Gray
(@doughtagnan) reported
from
Westhall, England
@jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.