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BT (British Telecom)

BT (British Telecom) service status in Portsmouth, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Portsmouth come from postal codes PO2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Gosport, Fareham, Eastleigh, Ryde, and Bishops Waltham.

CityProblem TypeReport Time
Portsmouth Internet 2 days ago
Portsmouth Internet 7 days ago
Gosport Internet 10 days ago
Portsmouth Wi-fi 11 days ago
Gosport Internet 13 days ago
Portsmouth E-mail 23 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • trudson
    Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • ToystarDt
    TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • AbbieAwdas
    A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • NickScurr
    Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • BenSwann16
    Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • kandi79503974
    kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • ChrisGreenCG
    Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • MPowell_1991
    Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • aidanrudd
    Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OliverD1999
    Oliver (@OliverD1999) reported

    Hey @bt_uk I’ve been on the phone since 8:03am (5hrs 9mins) and not one person can help me. I’ve been promised 3 callback that never happened. You cut my services off for no reason and I’ve lost 5 hours work! Your values are “committed to excellent customer service” I’m disgusted

  • f0resttemple
    Drew (@f0resttemple) reported

    @bt_uk Yes, thanks Catherine. Kevin/Ian both v helpful. They've told me @OpenreachHelp need to update their records to show that I have a box that I've received service to for 3 years. Perplexed as to why it takes from now till Monday to update a record for an escalation, though!

  • Oldergit
    Richard (@Oldergit) reported

    @paullewismoney @bt_uk I am considering dumping the phone line as I never use it. Not sure if it will be much of a saving.

  • Robert_GrayFX
    Robert Gray (@Robert_GrayFX) reported

    @bt_uk wifi down in CM22. Are you aware?

  • KevParkin3
    Kev Parkin (@KevParkin3) reported

    @bt_uk why do all your broadband service status checkers, troubleshooting and fault reporting pages require the customer to enter their BT phone number when you sell broadband without a phoneline... i.e. you cannot log a fault or check status. Really poor.

  • apl63
    michael jones (@apl63) reported

    @Glen_WHU64 @talkSPORT I know. coverage on btsport is ok. but when you need to listen and cant watch. talksport coverage is awful. it should just be with tms. no finances involved. tms is a national institution.

  • BenOsmosis
    Ben (@BenOsmosis) reported

    Anyone else not reconnected phones and broadband since the storms @bt_uk . Weeks with no service @bbcnews

  • iMakeMess
    Andrew Thomas (@iMakeMess) reported

    BT update. The lines live but still got issues. Will be moving to another provider asap. Dealing with @bt_uk is a nightmare!

  • Ziimzey
    Lewis Coleman (@Ziimzey) reported

    Do love it when @bt_uk leave u without interent for 2 weeks then on the day they are ment to fix the simplest problem they say its gonna be another week minimum, ive played a ******* season on 4g 🤡🤡

  • ihalliwell
    Iain Halliwell 💙 (@ihalliwell) reported

    @bt_uk Yes they said the new customer deals aren't available to me , so I'm speaking to sky which is a shame