BT (British Telecom) outages and service status in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Gosport, Portsmouth, and Waterlooville.

City	Problem Type	Report Time
Gosport	Internet	6 hours ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Timothy Collinson (@timpaa) reported 56 seconds ago from Hill Head, England

  @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

• 
  Charlie Gamble (@_charliegamble) reported 4 minutes ago from Hedge End, England

  @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

• 
  Rose Gaunt (@RoseGaunt) reported 9 minutes ago from Shedfield, England

  @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

• 
  Dan Sharpe (@dansharpe90) reported 10 minutes ago from West End, England

  @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

• 
  Benedict Swann #StayAlertSaveLives (@BenSwann16) reported 15 minutes ago from Portsmouth, England

  @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

• 
  Mark (@Mark__Eadie) reported 18 minutes ago from Fareham, England

  Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

• 
  Robbieblake (@Blake1976Rob) reported 27 minutes ago from Portsmouth, England

  Pete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.

• 
  SaintM (@SaintMikeB) reported 28 minutes ago from Wickham, England

  @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

• 
  Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported 28 minutes ago from Newport, England

  @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

• 
  Rob Jack (@JackridRob) reported 30 minutes ago from Eastleigh, England

  Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

• 
  Michael Powell (@MPowell_1991) reported 33 minutes ago from Fareham, England

  All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

• 
  Chris Palmer (@chrispalmer54) reported 34 minutes ago from Havant, England

  Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

• 
  Lawrence Hall (@LawrencePFCHall) reported 34 minutes ago from Portsmouth, England

  @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

• 
  Dalriada (@Mark__Eadie) reported 35 minutes ago from Fareham, England

  @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

• 
  Junquet (@JunquetbySolent) reported 35 minutes ago from Gosport, England

  @bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

• 
  Robbieblake (@Blake1976Rob) reported 42 minutes ago from Portsmouth, England

  @jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

• 
  Sonny ⚓️ (@sonnybyng) reported 45 minutes ago from Havant, England

  @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

• 
  A (@AbbieAwdas) reported 52 minutes ago from Fareham, England

  @btsport might just cancel my contract if you keep charging for games. No point having it anymore

• 
  Steven (@Stevenorient) reported 55 minutes ago from Newport, England

  @btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision

• 
  Beverly Ardabili (@Bev1975) reported 57 minutes ago from Eastleigh, England

  @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Smith (@Smicer999) reported 10 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 13 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  thisissaffers (@ThisisSaffers) reported 14 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 19 minutes ago

  @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

• 
  Michael E (@Michael35427696) reported 19 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  HibsBoy1875 (@DE61656) reported 21 minutes ago

  @bt_uk i am getting the following message on my emails > Unable to validate the information provided > and even when i try to change password still not getting access. Please help

• 
  John (@palacejohn) reported 24 minutes ago

  @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.

• 
  Welsh1 (@D1Bluebird) reported 24 minutes ago

  @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

• 
  Kat (@Kat06075689) reported 26 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

• 
  Richard Pont (@richard_pont) reported 29 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution