BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6 and PO1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portsmouth, England 12/19/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham, Havant, Eastleigh and Gosport.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth E-mail
United KingdomFareham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Altafkazi Altaf Kazi (@Altafkazi) reported

    @bt_uk most awful service ever. @OpenreachHelp cut my fibre wire more than 3 weeks ago and still not repaired. Every time I call get told this week… when are you going to fix this?!

  • rozanna_niazi secondhand_rozee (@rozanna_niazi) reported

    @bt_uk 2/2 Also told you used to provide a collection service. but in the last few days (since transfer to EE) you’ve changed your contracts (can you even do this unilaterally?) so I have to take it in store. A 38 mile and two hour round trip… and collect - another 2 hours.

  • artsngrafts Megz ✨ (@artsngrafts) reported

    @asphodelmoon @bt_uk That’s ridiculous!! Honestly, they’re the worst. We’ve had nothing but issues. I’ve been a loyal customer for years as well!

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk It’s busted, and your engineers don’t turn up to fix it. Don’t trust bt at all with your internet, they just let you down

  • asphodelmoon 🕸 𝖌𝖗𝖌 𝖆𝖘𝖕𝖍𝖔𝖉𝖊𝖑 🕸 (@asphodelmoon) reported

    @artsngrafts @bt_uk I had an awful time with BT in my last home. They messed up my moving process so I was without internet for like 3 weeks, charged me for their dongle type thing that kept disconnecting, upped my package which started a new 24 month contract then tried charging me £500+ to leave.

  • NicolaWeidner Nicola Weidner (@NicolaWeidner) reported

    @bt_uk are absolutely shocking. Been without internet since Monday because they decided to randomly cut us off, called every other day as despite saying they’d call us back, never do. Still no internet, still no mini hub 🤬 such a joke.

  • ollyhouldsworth Olly Houldsworth (@ollyhouldsworth) reported

    @SkyHelpTeam do you bother to answer your phones or not? Can I arrange a call back. I don’t have time to just keep trying to get through for ages to resolve repeat issues. @bt_uk do you still buy people out of the end of contracts?Sky don’t seem to value customers of many years

  • artsngrafts Megz ✨ (@artsngrafts) reported

    @karenwa25048088 @bt_uk Actually I was trying to use it in a fierce girl boss way, not in a belittling way really. I never usually stand up for myself - and I’m definitely not a bully - and I have been throughout these conversations with BT. But ok

  • vikkibradley82 Vikki Bradley (@vikkibradley82) reported

    Chores are done, TV sorted, Lewis new tv box installed, weather is crap, the roads are closed so I guess it’s feet up and college football time #CollegeFootball #btsport

  • heatnorfolk Norfolk Woodburners (@heatnorfolk) reported

    @bt_uk What is happening with the internet service in PE32 area please. Been dreadful for over a week now, slow and keeps cutting in and out