BT (British Telecom) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham, Eastleigh, Ryde, Bishops Waltham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
||
| Fareham |
Internet | |
| Southampton |
Internet | |
| Southampton |
Community Discussion
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BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪
(@NickScurr) reported
from
Newport, England
@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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kandi
(@kandi79503974) reported
from
Ryde, England
@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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V1nny
(@Uinseann13) reported
@bt_uk Says no account linked. I was able to sign in yesterday! I'm supposed to be getting installed on 14/02 now I don't know what's going on!
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Tony
(@Tonysmini) reported
@chris_rugs @bt_uk Did you speak to the engineers and ask them what the issues are? If not, their job notes should be on your fault report as it sounds like there’s a problem that needs further work they couldn’t do on the day.
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Dylan Mansfield
(@DylanMansfield6) reported
@bt_uk wow yesterday I rang BT to complain about overcharges and was told the systems were down and they would ring me back, well nearly 24hours later am still waiting. Worse customer service ever, how do they stay-in business, virgin media here I come!!
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Leanne Capstick
(@LeanneM155cap) reported
@bt_uk After 50 mins on the phone you have credited it to my bill 🙄🙄 I don’t see why the problem occurred when I resigned up on 3rd Jan and your not installing it till 23rd feb
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk I was reporting the death of my mother and wanted to cancel the broadband because my father is 94 and can’t use it. They said I would lose the number which he has had for so long. He lives alone and the phone is critical for him. I transferred the broadband to safeguard it
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Andy Smallbone
(@andysmallbone) reported
@TheBadBentley @bt_uk Farm it out to lands far away that’s the problem.. it’s the same with all comms companies sadly they all want your $$$
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Mr A.
(@anthowe71) reported
@btsport why have a schedule you never keep too. Shove the 💩darts up your arse get @RallySweden on as planned. This happens to often.
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Lovelyjane
(@reallovelyjane) reported
Hey @bt_uk I haven't been able to play any music for a day as my WiFi is unstable according to @Sonos Working from home yesterday was difficult too. I'm getting somewhat sick of the quality of your service.
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Dave 🇺🇦🇺🇦🇺🇦
(@Shouty_Dave) reported
I'd ring and make a complaint, but you'd either cut me off, transfer me to oblivion, or just simply not act on it, so, @bt_uk @BTCare , how do lodge a formal complaint online please?
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Tomas
(@hoppyhopp_) reported
@bt_uk Was supposed to have an engineer come out today and regrade BB however no engineer turned up and it says that the engineer couldn't access our property? we've been in all day, no access issues