BT (British Telecom) Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Portsmouth come from postal codes PO2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham, Eastleigh, Ryde, Bishops Waltham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
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| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
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| Fareham |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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kandi
(@kandi79503974) reported
from
Ryde, England
@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Rev/Mthr Samantha Martell SCP
(@RevMthrSamantha) reported
from
Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪
(@NickScurr) reported
from
Newport, England
@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Cole
(@DavidCo78742849) reported
@bt_uk Hi, seemed to be okay over the weekend, perhaps it was a one off. Thanks for the help
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Jen Husdan
(@jenhusdan) reported
@bt_uk for the last five days my internet has been dropping like crazy causing no end of problems and apparently there are no problems... can anyone help or is it time to switch?
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Lucy
(@lucy_anne88) reported
@bt_uk But that’s kind of the point. It has definitely effected my service. Unless it’s just a massive coincidence. It has for today. But its dropped out every day since last Wednesday when the workmen arrived. It always comes back - but during a timed exam, that kind of doesn’t matter.
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John Day
(@johnnyfireblade) reported
@bt_uk Hi, folks. Got ongoing (already reported) issues with BT Wi-Fi kit. Can I report this online, please? I'm working and can't call at the moment, but want to ensure it's reported. Thanks.
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Thea Newcomb
(@NewThea) reported
@nowaffle @bt_uk Honestly they're all as bad as each other. I changed from SKY to NOW (same co) but we'll see how this goes.
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carl hancy
(@HancyCarl) reported
@OpenreachHelp I need help with a @bt_uk booking please
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Sunil
(@Sunilthakar15) reported
@bt_uk since joining from SKY on 15.1.21, your service has been AWFUL. Poor, unreliable connection has caused us so much stress & lost time with work. You were quick to take money and send wrong router twice but show no improvement. We will be leaving asap this terrible service.
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Mikel
(@courtz_arsenal) reported
@bt_uk Your WiFi is terrible I don’t have an alternative unfortunately.... this is literally what it’s like when I watch football through your app!!!!
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Richard Colledge
(@diehardwirefan) reported
Never use @bt_uk they want unto wait a month and a half before they even send an engineer out. Even after the 1st engineer didn't even bother to turn up. 👋
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Jordan
(@1616Six) reported
@maddix85 @bt_uk Exactly the same. Half way through a work call and I lose the customer plus the connection to the office. Makes me look terrible and things are hard enough at the minute with what’s going on in the world!