BT (British Telecom) outages and service status in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Portsmouth, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 19, 1:06 AM GMT+1.
- Internet (63%)
- Total Blackout (13%)
- Wi-fi (13%)
- Phone (13%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 , PO5 and PO6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Wi-fi | 10 hours ago |
|
Portsmouth
|
Internet | 3 days ago |
|
Portsmouth
|
Total Blackout | 3 days ago |
|
Portsmouth
|
Internet | 7 days ago |
|
Waterlooville
|
Phone | 10 days ago |
|
Portsmouth
|
Internet | 10 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Robbieblake (@Blake1976Rob) reported from Portsmouth, EnglandPete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.
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Eagle Eyes 👀 (@spenaldo73) reported from Gosport, England@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting
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John Samuel (@JSamuelatPlay) reported from Fair Oak, England@bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.
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Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money
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Michael Powell (@MPowell_1991) reported from Fareham, EnglandAll this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Junquet (@JunquetbySolent) reported from Gosport, England@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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Beverly Ardabili (@Bev1975) reported from Eastleigh, England@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
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Catherine (@C1Catherine) reported from Portsmouth, England@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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Dalriada (@Mark__Eadie) reported from Fareham, EnglandI actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Rob Jack (@JackridRob) reported from Eastleigh, EnglandLast night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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A (@AbbieAwdas) reported from Fareham, England@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Saint Aidan (@aidanrudd) reported from Locks Heath, England@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Steven (@Stevenorient) reported from Newport, England@btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision
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Dan Sharpe (@dansharpe90) reported from West End, England@danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)
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Chris Green (@ChrisGreenCG) reported from Portsmouth, England@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Chris Palmer (@chrispalmer54) reported from Havant, EnglandNot often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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TO¥!N (@ToystarDt) reported from Portsmouth, England@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Rose Gaunt (@RoseGaunt) reported from Shedfield, England@bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!
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Mark (@Mark__Eadie) reported from Fareham, EnglandFinally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Ann Palmer (@AnniePShoreham) reported@bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬
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Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...
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Gizmo (@Gizmo83508413) reported@bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like
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Lisa & Millie (@LisaHewitt67) reported@bt_uk you don’t make it easy to be contacted and discuss an issue
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
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CFD (@TenFourEverton) reported@bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Grub Street Publishing (@grub_street) reported@bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom