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BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Portsmouth come from postal codes PO2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Gosport, Fareham, Eastleigh, Ryde, and Bishops Waltham.

CityProblem TypeReport Time
Portsmouth Internet 4 days ago
Gosport Internet 8 days ago
Portsmouth Wi-fi 9 days ago
Gosport Internet 10 days ago
Portsmouth E-mail 21 days ago
Portsmouth Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • AbbieAwdas
    A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • ChrisGreenCG
    Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • BenSwann16
    Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • ToystarDt
    TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • aidanrudd
    Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • kandi79503974
    kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • NickScurr
    Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • _charliegamble
    Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • MPowell_1991
    Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • trudson
    Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • catbm74
    Cat (@catbm74) reported

    @DebbiexDouglas @bt_uk Sack em off, absolutely the worst provider ever

  • JasperHeinrich
    Jasper Heinrich (@JasperHeinrich) reported

    @bt_uk I remain astonished by the lack of respect and professionalism you have provided to a long term customer after you cut me off 8 days ago. We are no further forward and still have no phone or internet. When is someone going to contact me?

  • demps2014
    h*att0 (@demps2014) reported

    @bt_uk please can you explain why I am still without broadband after moving house 3 weeks ago?Customer service team constantly telling me they can’t do anything without openreach contacting them.I have been able to directly contacted Openreach, so not sure why BT aren’t able to?

  • H_O_R_R_O_R
    Disturbed in Silence (@H_O_R_R_O_R) reported

    @bt_uk Hi. Could you advise how long the battery lasts in the Mini Hub, from full charge to red (less than 20%). Secondly, we had full loss of service for 2 days. Could you please credit/amend our next bill w/ £10 for the £5 a day loss of service you agree to give customers. Thx

  • StruthersDavid
    David Struthers (@StruthersDavid) reported

    @skytv I have a Sky Q box and ever since I changed to @bt_uk broadband my connection to the Sky Box continually drops. My Broadband works fine just the connection to the sky box is the only thing affected. Any ideas how to fix?

  • IbrahimMustapha
    Ibrahim Mustapha (@IbrahimMustapha) reported

    @ArsenalMoh8 @getnanit @bt_uk BT Smart is good for the most part although recently when the little one wakes up without making a sound, it hasn’t been detecting her movement when she sits up. Not sure if that’s an issue with just my device or with all of them.

  • Tonysmini
    Tony (@Tonysmini) reported

    @Neill_Peel @bt_uk @BTCare It’s not neglected, it’s just more prone to damage as it’s much longer runs than towns and cities, and usually more difficult to access.

  • LindsA82
    Linds (@LindsA82) reported

    @bt_uk Absolutely disgusting service again from BT towards my parents ongoing saga. False promises over Christmas - no phone call from BT today as promised, no temporary SIM cards delivered, no broadband set up and Mum has been cut off when trying to speak to a Manager! AWFUL!!!

  • Neill_Peel
    NeillNeillOrangePeel (@Neill_Peel) reported

    @Tonysmini @bt_uk @BTCare It's also dropping signal to my laptop, tablet & CCTV.... nothing to do with sky..

  • MartynMead
    Martyn Mead (@MartynMead) reported

    @JanetMead19 @SkyHelpTeam Get @bt_uk mother, no problems and cheaper.