BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portsmouth, England 12/02/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Portsmouth, Southampton, Fareham, Eastleigh and Gosport.

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City Problem Type Report Time
United KingdomHavant Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • RevMthrSamantha Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • nicetrainers K (@nicetrainers) reported from Southampton, England

    @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • C1Catherine Catherine (@C1Catherine) reported from Portsmouth, England

    @btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolynOtley Carolyn Otley (@CarolynOtley) reported

    @cumpstonarchive @bt_uk However, practically, it’s worth people knowing it’s worth trying a 999 call from their mobile even if they don’t think they have a signal/phone isn’t showing a network. 999 calls will go through on any available network, not just yours, but not everyone realises this, (2/2)

  • AnthonyJessop1 Anthony Jessop (@AnthonyJessop1) reported

    Just watched the highlights from yesterday. Thoroughly deserved to win and it was 100% a pen!! That shite @btsport version of soccer Saturday are so anti Liverpool, they made out like it was the worst pen decision of the weekend

  • matdoesdesign Mat (@matdoesdesign) reported

    @bt_uk I reset the router a couple of times and that seems to have fixed the issue, not sure why it happened

  • Classyyy8 Classyyy (@Classyyy8) reported

    @bt_uk Went to track it as usual bt just likes to lie by the looks, we got messaged by a bot saying there was an issue in our area, checked your tracked "No issues in your area"

  • mooramana Karen (@mooramana) reported

    @bt_uk In other words you can pay an additional sum to still not be connected when their system fails & they don’t repair it for 5 days …. A great business model for BT. Not so much for the customer!!!

  • JoxVox David Monteath - voiceover with a proper studio. (@JoxVox) reported

    Excellent news form @btbusinesscare my December bill includes £245 for an engineer visit that the engineer concluded was an intermittent line problem at their end. So, still got vaguely dodgy internet and even though BTs responsibility they expect payment.

  • AnxietyUnited Anxiety United (@AnxietyUnited) reported

    @LickyJimmy @btsportufc @btsport The worst thing is that now we've come on here to bring it to their attention, its impossible to do that without seeing the results of the fights 🙄

  • James_Rantell James_rantell (@James_Rantell) reported

    @bt_uk been without WiFi for two days now, sorted an engineer for Mon 20th, but without WiFi we're desperate and can't work! Tried to call to sort a temporary fix but you guys hung up. We're now looking to replace our bt system.

  • JonnyHorne3 Jonny Horne (@JonnyHorne3) reported

    @btsportufc absolute joke how the main event didn’t record because of how long the program is. Crap @btsport @ufc

  • Ellerzz_YT Adam Ellershaw (@Ellerzz_YT) reported

    @btsport no wonder so many people stream the fights nowadays. I've paid 3 months in a row and couldnt sign in for the biggest card of the ******* year. **** BT, **** BT SPORT, PIECE OF ******* **** MATE.