BT (British Telecom) outages and service status in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Eastleigh, Gosport, Fareham, and Havant.

City	Problem Type	Report Time
Portsmouth	Internet	4 hours ago
Eastleigh	Internet	16 days ago
Portsmouth	Internet	22 days ago
Portsmouth	Internet	24 days ago
Gosport	Internet	28 days ago
Portsmouth	Wi-fi	28 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Mark (@Mark__Eadie) reported 2 minutes ago from Fareham, England

  Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

• 
  Chris Palmer (@chrispalmer54) reported 5 minutes ago from Havant, England

  Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

• 
  Rose Gaunt (@RoseGaunt) reported 8 minutes ago from Shedfield, England

  @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

• 
  Michael Steele (@MichaelSteele18) reported 8 minutes ago from Fareham, England

  @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

• 
  Chloe Aldridge (@Cwtch_76) reported 10 minutes ago from Gosport, England

  @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

• 
  Rob Jack (@JackridRob) reported 12 minutes ago from Eastleigh, England

  @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

• 
  Robbieblake (@Blake1976Rob) reported 14 minutes ago from Portsmouth, England

  @jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

• 
  Sonny ⚓️ (@sonnybyng) reported 14 minutes ago from Havant, England

  @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

• 
  Benedict Swann #StayAlertSaveLives (@BenSwann16) reported 19 minutes ago from Portsmouth, England

  @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

• 
  kandi (@kandi79503974) reported 21 minutes ago from Ryde, England

  @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

• 
  Mark (@Mark__Eadie) reported 24 minutes ago from Fareham, England

  Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

• 
  Junquet (@JunquetbySolent) reported 32 minutes ago from Gosport, England

  @bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

• 
  Dalriada (@Mark__Eadie) reported 35 minutes ago from Fareham, England

  I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

• 
  Charlie Gamble (@_charliegamble) reported 36 minutes ago from Hedge End, England

  @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

• 
  Dan Sharpe (@dansharpe90) reported 37 minutes ago from West End, England

  @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

• 
  Steven (@Stevenorient) reported 46 minutes ago from Newport, England

  @btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision

• 
  SaintM (@SaintMikeB) reported 46 minutes ago from Wickham, England

  @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

• 
  Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported 46 minutes ago from Gosport, England

  HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

• 
  Beverly Ardabili (@Bev1975) reported 53 minutes ago from Eastleigh, England

  @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

• 
  Timothy Collinson (@timpaa) reported 58 minutes ago from Hill Head, England

  @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Chrimes (@jueandgaz) reported 6 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡

• 
  Warren Peters (@wizza_wozza) reported 6 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Macro Bielsa (@Forex_trader_4u) reported 10 minutes ago

  @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

• 
  Tom Tolkien (@tomtolkien) reported 11 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

• 
  me (@shenry1972) reported 12 minutes ago

  I'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.

• 
  The Emperor Son (@TheEmperorSon) reported 15 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  suewheeler (@brightonline) reported 20 minutes ago

  @shenry1972 @bt_uk That’s not good service and very worrying

• 
  Warren Peters (@wizza_wozza) reported 25 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?

• 
  boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported 27 minutes ago

  @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

• 
  carito brigante (@teddypomp) reported 31 minutes ago

  @btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is