BT (British Telecom) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6 and PO1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Fareham, Southampton, Havant, Eastleigh and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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K
(@nicetrainers) reported
from
Southampton, England
@btbusinesscare That was just the general BT domestic help line... and no help whatsoever
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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kandi
(@kandi79503974) reported
from
Ryde, England
@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
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Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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Rev/Mthr Samantha Martell SCP
(@RevMthrSamantha) reported
from
Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Nick Scurr of #Nicks_Music_Promo™ 🦩🎪
(@NickScurr) reported
from
Newport, England
@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Catherine
(@C1Catherine) reported
from
Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk It’s the mobile signal. Since the new mast went up the BT mobile signal has gone from full 4G around town and at home to 3G and EDGE. Ironic considering the new mast was supposed to pave the way for 5G.
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Jessica Nicholson
(@Jessicasparkelz) reported
@bt_uk I send them and email and then you have my email address then another team will send me junk by email absolutely disgusting behaviour from the UK’s worst telecom provider
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Jeremy Davies
(@DaviesJeremy) reported
@bt_uk Message sent in DM / tried again your support - wasted another 1hr - that now 9hrs in calls/chats. @VodafoneUK sorry we left now.
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𝐿𝒶𝓊𝓇𝒶
(@wiggypower) reported
@bt_uk Seems to be our entire area that is down? EH22. Even card machines at shops are down? Wouldn’t let us use card, cash only.
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Martyn Havell
(@BadWilf) reported
My super-duper, will never drop backed up by 4G WiFi by @bt_uk has gone down again. What an absolute bargain at £55 a month
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Thom Collyer
(@collyer_thomas) reported
@JayR_Xx @bt_uk Yeah exactly. I’ve contacted Sky and all they’ve said is ‘yes it looks like there’s an outage in your area’ but couldn’t tell me why or what’s causing it
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Richard Crash Brown
(@RBrown260) reported
I’ve been waiting since last Friday for someone to call me back……not very good customer service @bt_uk
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Liz 🌎
(@_whatlizloves) reported
@EE @bt_uk please can someone help? At the minute it looks like I pressured to change my broadband on the promise of a cheaper phone bill and that hasn’t happened. Instead I’m paying more for my broadband and no offers on my phone bill! Poor service.
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Daniel Witter
(@DanielWitter6) reported
@SkyUK I’m sure the “glass” tv will disconnect as much as my skyq does from my @bt_uk fibre connection , both blaming each other for the issue……
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Danny Cole
(@dannycole387) reported
@bt_uk Hi Rita, I did text but got no response. My connection is still slow since Monday. Weirdly seems to work perfectly after 3PM though?!