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BT (British Telecom)

BT (British Telecom) outages and service status in Portsmouth, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Portsmouth, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 26, 7:25 PM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Waterlooville.

CityProblem TypeReport Time
Portsmouth Internet 14 hours ago
Fareham Phone 2 days ago
Portsmouth Internet 2 days ago
Gosport Wi-fi 3 days ago
Gosport Internet 3 days ago
Portsmouth Internet 5 days ago

Nearby cities with recent reports

Gosport

2 recent signals

3 days ago
Fareham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • RevMthrSamantha
    Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    @jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

  • NickScurr
    Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • Drunken_newbie
    Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • JSamuelatPlay
    John Samuel (@JSamuelatPlay) reported from Fair Oak, England

    @bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.

  • dansharpe90
    Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • chrispalmer54
    Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • C1Catherine
    Catherine (@C1Catherine) reported from Portsmouth, England

    @btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • MPowell_1991
    Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • SaintMikeB
    SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    @bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

  • Stevenorient
    Steven (@Stevenorient) reported from Newport, England

    @btsportscore @btsportfootball @btsport @premierleague @julesbreach @RobbieSavage8 @chris_sutton73 @mrjakehumphrey Terrible decision

  • kandi79503974
    kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    Pete Walton said it was a pen. Never ever kicked a ball in his life. Absolutely clueless and he’s working for @btsport sums it up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Change_666
    💫Adam👀 (@The_Change_666) reported

    This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

  • AnneMurawski
    Anne Optimi-City (@AnneMurawski) reported

    @btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?

  • Kelly316M
    MFK (@Kelly316M) reported

    @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here

  • AaronLaw92
    Aaron Law (@AaronLaw92) reported

    @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

  • AgainstInsulate
    north east street art (@AgainstInsulate) reported

    @skytv I'm stuck in contract with @bt_uk until September for tv and internet i want out can you help? I also want 3 Sim only 30 day rolling contracts. Let's make a deal @skytv

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk how do I cancel my BT account?

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.