BT (British Telecom) Outage Report in Portsmouth, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Portsmouth come from postal codes PO5, PO1 and PO6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Portsmouth, England
The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Waterlooville, Portsmouth, Fareham, Havant, Gosport and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Waterlooville |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
-
CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
-
Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
-
Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
-
CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
-
Nick Scurr of #Nicks_Music_Promo™ 🦩🎪
(@NickScurr) reported
from
Newport, England
@bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓
-
Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
-
Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
-
Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
-
Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
-
kandi
(@kandi79503974) reported
from
Ryde, England
@bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡
-
Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
-
AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
-
Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
-
Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
-
Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
bryan thomson
(@purementalman) reported
@bt_uk already done this two years ago and still nothing, complete waste of time, just annoying that you would treat customers who have been with bt for years like this
-
Nick Russell
(@nickmarkrussell) reported
@bt_uk think i've spoken to every person who works at bt and none of them have been able to help, so you've resorted to cancelling the account and setting up a new one that starts friday. i'll be contacting about some compensation very shortly though
-
Grace Cruickshank
(@GraceFace48) reported
Ordered our @HisenseUK fridge later than planned cos firstly the cooker hood we were also ordering from @curryspcworld was out of stock, then cos the @bt_uk internet was down in our area. Just went to submit our promo cashback claim...we missed the qualifying window by 2 days 😩
-
marcus
(@marcusmark2019) reported
@bt_uk I THINK YA NEED TO GET YOUR MORALS STRAIGHT..AND CONCENTRATE ON SRTING OUT YA SERVICE PROPERLY AND CUSTOMER SERVICE PROBLEMS B4ANY PLEDGES!!!
-
Mad153
(@Mad1532) reported
It's highly ironic that even when cancelling @bt_uk they try their hardest to squeeze money out of you. Not only with confusing in contract cancellation charges, but also refusing to cancel more than one thing at a time! *Sigh*
-
Jasmin Ria
(@JasminRia) reported
I HATE @bt_uk. I thought waiting a year for internet in our previous new build was bad enough. Moved house to one with an existing line, waited weeks for activation, been told it’s been activated today and still NO INTERNET.
-
❁SJ
(@SammyJoSpurgeon) reported
@bt_uk Yeah I have hopefully an engineer will be out soon to fix it as I can’t currently work as I work from home 😒
-
RPKT1
(@RPKT12) reported
Had a terrible day at work, with special credit attributed to @bt_uk for @ what should have been one very easy 5 minute call that turned into six calls, wasting over an hour! Unnecessarily stressful - thank goodness the lady answering my sixth call had some common sense!
-
The Official Snozzle
(@TSnozzle) reported
@DawnButlerBrent @bt_uk @BTCare Don’t worry. Your constituents will damage the new telephone box. Then you can have two damaged telephone boxes.
-
James Duckworth
(@duckworth_6) reported
@bt_uk Thank you for the reply. The issue has been escalated and hoping for a reply by tomorrow. James