BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portsmouth, England 11/29/2025 10:25

November 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Portsmouth, Southampton, Fareham, Eastleigh and Gosport.

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City Problem Type Report Time
United KingdomHavant Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_church sarah (@sarah_church) reported

    @bt_uk I’ve sent a text, not heard anything, this morning the Wi-fi in my flat is down yet again. How long does this have to go in for til you will just send someone out to help me???

  • LDNSOL KeyserSol (@LDNSOL) reported

    SECOND TIME IN 2 DAYS THIS GOD AWFUL WIFI HAS GONE DOWN WTF IS THIS??? @bt_uk

  • DWillis97 Daniel (@DWillis97) reported

    The amount of money spent on @SkySports for the games to never be shown because either @btsport have it (extra £20+/month) or it's a 3pm kick off is a joke. @SkyHelpTeam any suggestions? I'm mid-contract. Why should I continue to pay for it? Always have to find a stream to watch

  • drfidelio1 drfidelio (@drfidelio1) reported

    @bt_uk why is there a bt sport app on the ps5 if it doesn't work, and why didn't it warn about it when i downloaded it? I'd like a refund please

  • budeandbeyond budeandbeyond (@budeandbeyond) reported

    @BTCare why is the broadband service still down in #Hartland #Devon #EX39 ?

  • LDNSOL KeyserSol (@LDNSOL) reported

    @bt_uk This is where we have a problem Kelly, I do not have a landline telephone in my home as I believe they are pointless in the 21st century, Is there another way I can do this?

  • ladywits helen w (@ladywits) reported

    @bt_uk A fault.2 engineers eventually came told us yesterday and we were told that they can’t fix it! So waiting on new router, I think?Really hoping this won’t take long. It’s been one big stress. One big expense. Sorry know it’s not your fault! But customer experience has been poor.

  • rocketreedo David Reed (@rocketreedo) reported

    @bt_uk left 2018 after first engineer if they were skilled enough to find the issue!! But Jane is heartless and does not read and take in as a HUMAN what I have been through and says I owe them over £1k which is disgusting as this is from AFTER the found SHINE and took another -

  • thasheRC Thashe Raidu-Collier (@thasheRC) reported

    I am so sick of @btsport labelling Klopp as ‘spikey’! He cares about his players & winning games for @LFC. If you don’t want truthful responses then don’t ask antagonising & stupid questions! #dumbpundits

  • Aidank20 Realist (@Aidank20) reported

    @bt_uk 1/2) No im not talking directly just purely cicumstancial & would expect U to mutually understand from what i'd explained. I have taken screenshots 2 show the weak service i had recieved & error with hotspotting if thats any help..