BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portsmouth, England 11/26/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Fareham, Eastleigh, Gosport and Havant.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet
United KingdomSouthampton E-mail
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk Am I assisting existing customer by paying double that , enabling you to offer these reduced deals… I’m sickened by this seriously. I have TV, broadband & mobile (double Is not including mobile)!!!

  • Lins1969_ @Lins1969 (@Lins1969_) reported

    @nadinematheson @bt_uk Ooooo my ring doorbell went down today!!!

  • temnilica temnilica (@temnilica) reported

    @bt_uk New customer now >26 days< no broadband. Tomorrow you are supposed to give me an update. While I am very excited about the 8.40 you are paying me for every day you haven't fixed the fault, I sincerely hope that you will not continue to embarrass yourselves any further.

  • ParkarHamzah john (@ParkarHamzah) reported

    @bt_uk What is happening with the service area down in High Wycombe?? Its been 2 whole days without wifi. They are expecting to fix it by Friday? People have to work from home. How are you guys expecting us to wait for a week without wifi? I want compensation for this.

  • _Rammer Sean (@_Rammer) reported

    Can’t even watch a film on Halloween because @bt_uk is down again! 🙄🙄

  • p00keyguy INT_P00KS (@p00keyguy) reported

    @MattFUTTrading @bt_uk At least the service will be good

  • turkgirl28 turkgirl 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@turkgirl28) reported

    @bt_uk My internet has been down for 3 hours, no TV, tried everything including hard reset. Any help would be gratefully appreciated.

  • Hydrafury Atomic Sloth (@Hydrafury) reported

    @bt_uk Your customer help is fairly rubbish all automated. We will come around tomorrow make sure someone is in! text amend to change so only choices Wednesday or Thursday I want to book a date some can be in ffs

  • _shaunirvine Shaun Irvine (@_shaunirvine) reported

    @bt_uk it's back working. What was the issue?

  • Capcom_VS_Karl KSped (@Capcom_VS_Karl) reported

    @bt_uk my internet went down but is now half working. Some of my devices will find the network but refuse to connect to the internet. Some devices are completely fine. I've restarted the router and every device but nothing has worked to get the affected devices online. Now what?