BT (British Telecom)

BT (British Telecom) Outage Report in Portsmouth, England

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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portsmouth, England 12/02/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Portsmouth, Southampton, Fareham, Eastleigh and Gosport.

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City Problem Type Report Time
United KingdomHavant Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • kandi79503974 kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • NickScurr Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Capo_2nd Karl Attwood 💙 (@Capo_2nd) reported

    .@bt_uk your troubleshooting is poor. How can we follow the online guidance when it doesn't connect??

  • McL___ Luke (@McL___) reported

    @bt_uk My BT email account is down. Is there a service issue?

  • Professor_GR Professor X (@Professor_GR) reported

    @BBCMOTD @BBCSport Seriously pundits @btsport and other platforms, are so discriminative. When there's a foreign player getting tap or falling they call him a diver/contamination to our game. Harry Kane has been doing this for years, but we never say anything just like today.Y because he's English?

  • davidg3907 David Green (@davidg3907) reported

    @Elvislacey89 @btsport Unfortunately, the problem is not VAR upholding rules - it is VAR upholding stupid rules. It is like saying that a judge should hand down a life term for a crime that carries a maximum sentence of only 5 years. It is not the judge's fault if he only gives a 5-year sentence.

  • kokosd george doucanaris 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾🇭🇺 (@kokosd) reported

    Glenn hoddle says "you sense spurs need a 2nd to win this". No **** sherlock we know we need a 2nd or 3rd goal to win games. We are spurs after all. #FULTOT #btsport

  • FXTWO Finlay Ferguson (@FXTWO) reported

    @bt_uk Sat down today to watch some TV shows we have recorded on our BT box. Every single one has a picture and sound that keeps distorting through pixelation and is completely unwatchable. What can you do to help?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • slmoore_ Sarah Moore (@slmoore_) reported

    So @bt_uk said Openreach would fix the internet by 10PM, I'm waiting.

  • lee565744 Lee5657 (feat. Pitbull) (@lee565744) reported

    Anyone elses BT Sport crash on PlayStation 5? Mine will be all fine then randomly crash and fail to restart every 25 minutes or so. Very annoying and it's been happening since Christmas #BTSport #PS5 #FULTOT

  • ScottDrane Scott Drane (@ScottDrane) reported

    @btsportfootball @btsport your camera position tonight is awful. WTF??