BT (British Telecom)

BT (British Telecom) Outage Report in Eastleigh, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eastleigh, Hampshire, England 01/13/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eastleigh, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Winchester and Fareham.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth E-mail
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • nicetrainers K (@nicetrainers) reported from Southampton, England

    @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • RevMthrSamantha Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @bt_uk 5 years of slow internet and BT sport app. BT sports go up 30% so we cancel. Want to add back and can’t without another 24month contract, not explained at the time. Cancelling everything and will never use BT again.

  • SwissKnee crinkly monkey (@SwissKnee) reported

    my internet went down on the 17th and @bt_uk can't send anyone out to fix it until the 29th "at the earliest". got nothing to do with social distancing etc either because the problem is with the cabinet down the road. and we still have to pay the full £60 for the month :-)

  • Rachet1988 Rachael (@Rachet1988) reported

    @bt_uk Hi, thanks for getting back in touch. They are with @SkyUK however the only contact to them is by phone and we were charged £30+ for a 14 min phone call last Friday and still waiting for a solution. Scandalous!

  • OneTakeJack JACK (@OneTakeJack) reported

    @bt_uk We've spent all of our day walking around my Village in the snow delivering hand written letters so we can apply for vouchers. It cost a lot of ink and a lot of my time to do this but it's the only way to even get yourself and OpenReach to talk to us about fibre. Help us.

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • JayF287 AFC Jay (@JayF287) reported

    @bt_uk your engineers have failed to turn up to appointments 4 times in the past week. Trying to complete a masters with no internet and horrendous customer service. Absolute joke

  • rach_jones20 Rachael (@rach_jones20) reported

    Not a good start to life as a @bt_uk customer, fibre installed incorrectly last Tuesday so still no Internet and little information on when it will be fixed. Landline due to be installed today, engineer due by 1 o'clock and not arrived as of yet. Waste of 2 days annual leave.

  • KirstyBrackley KB 💛 (@KirstyBrackley) reported

    I was singing @bt_uk praises for their customer service last week. Now turns out it’s all been messed up and I’m super annoyed 😒

  • Rachet1988 Rachael (@Rachet1988) reported

    @BTCare I need help with a fault on a phone line please. We have contacted Sky but they say it's you we need to speak to. I have text the number to check for a fault but they say the phone number isn't a BT account. Please help!

  • joannetravel Joanne (@joannetravel) reported

    My 12 year old son is trying so hard to do online school, but he has missed 2 classes today because @bt_uk have still not fixed our internet. They have had since October to sort it out, but still it goes down countless times a day.