BT (British Telecom) Outage Report in Fair Oak, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Fair Oak, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fair Oak and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Fair Oak, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Eastleigh, Gosport, Fareham and Romsey.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fair Oak, England
Latest outage, problems and issue reports in Fair Oak and nearby locations:
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Dalriada (@Mark__Eadie) reported from Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Rob Jack (@JackridRob) reported from Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Andrew J Powell (@AndrewJPowell) reported from Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Guy Perry (@sainty76) reported from Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Rob Jack (@JackridRob) reported from Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Mark (@Mark__Eadie) reported from Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Dalriada (@Mark__Eadie) reported from Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Rob Jack (@JackridRob) reported from Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Mark M (@MorganMarkF) reported from Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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CJ (@hampshirebus) reported from Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Michael Steele (@MichaelSteele18) reported from Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Michael Powell (@MPowell_1991) reported from Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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Judith 💙 (@ThePepperPotUK) reported from Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Jamie (@jaystocky) reported from Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Chris Green (@ChrisGreenCG) reported from Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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CJ (@hampshirebus) reported from Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Saint Aidan (@aidanrudd) reported from Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Timothy Collinson (@timpaa) reported from Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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AJC 🌸 (@ameliajoyclark) reported from Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Parfitt (@SpursGazz) reported
@SkyHelpTeam @bt_uk very disappointed how an engineer can attend site to fix issues and then within half hour of them leaving the issue has got worse. Not good customer service or a good experience at all. Cant speak to anyone as all automated #poorcustomerservice #vulnerable
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Daniel (@northernsoul03) reported
Hi @EE absolutely no comment from Apple as you can see. I am paying you for a service that doesn’t work. You told me the customer to contact Apple who supply you with these Apple TV devices. @bt_uk don’t reply either. Doesn’t customer service not exist?
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Pamela Goodman (@goodman_pamela) reported
@bt_uk CAN SOMEONE FROM BT SHOW A DECENT LEVEL OF CUSTOMER SERVICE PLEASE. IT IS A SHAMBLES TO BE WITHOUT BROADBAND FOR 3 WEEKS WITH NO EXPLANATION WHY
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David Foxen (@SAMBeastDavid) reported
@bt_uk any issues in the Hertford region? Internet keeps dropping in and out every few minutes.
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mags (@mags6305) reported
@bt_uk This is more than usual customer service fallen short issue, this is failure of H&S duty
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Stephen (@stephenbowes) reported
I feel like @leoie here but... @bt_uk are the worst broadband provider. They are forcing me to sign a new 2 year contract after I moved flat in order to get a good connection.
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Kev (@bramblesong) reported
@bt_uk So having had the equipment despatched I’ve just received an SMS saying the installation now will NOT be going ahead? Is that true? When is it going to be rescheduled for? What happens to my existing Sky service, will that continue or have you already told them to disconnect?
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Fiona (@nannyf) reported
@bt_uk I am@thinking of changing my telephone/broadband to you but I see that on connection day someone has to be at home according to the website. We work all week and only home at weekends but no Saturday appointments available. Please help
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Nick Bradshaw (@NickBradshaw_UK) reported
@SkyHelpTeam Your WiFi is so slow and keeps disconnecting. I pay for broadband boost which is still no good. I left @BTCare which worked great. I joined your Sky broadband in November can I leave without penalty or am I stuck with your crap for 18 months?
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Graham Carr (@GraCarr) reported
@bt_uk Sadly my rural BT broadband is 5 down & 1 up so no amount reliable WiFi is going to change that