BT (British Telecom)

BT (British Telecom) Outage Report in Medstead, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Medstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Medstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Medstead, Hampshire, England 10/03/2025 08:25

October 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Medstead, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Eastleigh, Hook, Basingstoke and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEastleigh Internet
United KingdomHook Internet
United KingdomBasingstoke Wi-fi
United KingdomFarnham Phone
United KingdomEastleigh Internet
United KingdomBasingstoke Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Medstead, England

Latest outage, problems and issue reports in Medstead and nearby locations:

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • JSamuelatPlay John Samuel (@JSamuelatPlay) reported from Fair Oak, England

    @bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lovelifefamfrds Robbo (@lovelifefamfrds) reported

    @bt_uk - how not to value your employees. 25 years service for my wife and got a certificate. FFS. Money before employees. Shameful

  • DSingh78 Darshan Singh (@DSingh78) reported

    @bt_uk - I experienced shocking customer service when trying to discuss my account earlier. Cut off after 40 mins on hold without a call back after my number was verified by agent

  • kettrough Kettrough (@kettrough) reported

    @bt_uk why has my WiFi been down for over 7 hours??

  • MATTHEW36615897 MATTHEW DAVISON (@MATTHEW36615897) reported

    @bt_uk Hi. My BT Digital Voice switchover hasn’t worked today and I haven’t received a new handset to support this. Please can you send me a DM link so I can send you account and other details. Thanks

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @bt_uk my internet is not working 😩😩😩

  • SmokedMeatsDeli Smoked Meats Deli (@SmokedMeatsDeli) reported

    @btsport , why is your steaming service so poor this evening? Sort it out ! 😡

  • ScottyHoops10 Scotty (@ScottyHoops10) reported

    @bt_uk Tbh to sell someone, a new customer a product and tell them on the 12th the engineer and installation date is the 28th. No one show. No phone call to tell me either. To now say oh just wait. How is this service acceptable?

  • MrGisepi92 Gilly (@MrGisepi92) reported

    @bt_uk why can I never find a contact number for you? My BT Sport channels have disappeared from my box after the update. Whats going on?

  • eddsirr Edd Sirr (@eddsirr) reported

    I really wish it was easy to cancel services… I can set up online but can’t cancel online. And when the phone line is working it’s a horrific long wait. Yes that’s you @bt_uk @MartinSLewis @MoneySavingExp any advice?

  • js_wood Jason S Wood (@js_wood) reported

    @bt_uk impossible to get through to customer services today, tried at least 4 times, being on hold for 30 mins plus for the line to go dead.. I’ve got better things to do than waste time calling BT.