BT (British Telecom) Outage Report in Whitchurch, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Whitchurch, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Andover, Newbury, Thatcham, Tadley, Winchester and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Andover |
Phone | |
| Newbury |
Internet | |
| Newbury |
Internet | |
| Thatcham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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aaron
(@AzzLikesBepis) reported
@bt_uk please help
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RR
(@RPR1998) reported
@bt_uk Hi Kevin, would you be able to call me again? You mentioned you had cancelled one pass, but left one active but I can’t see anything in my account and want to cancel that one too.
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baby Bluebell
(@Bluebellsix) reported
@bt_uk Yes a complaint has been raised but all I’m getting is @WeAreOpenreach fault, but my contract is with you. I signed the forms on 28/02 and they still can’t give me an answer when the work will be done. It causing great stress as I cannot work from home.
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𝚆𝚒𝚝𝚑𝚘𝚞𝚝 𝚆𝚊𝚡
(@BuddahsBrother) reported
@bt_uk Streaming on the PC isn't intermittent, but using the PS5 on demand gaming service which is basically a stream of a game that you can play, cuts the service and eventually disconnects the PS5. It seems to buckle under any intense load. If I watch YouTube on anything it's fine.
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crypt☀️taku
(@soccrypto) reported
@bt_uk Let me ask this - do you often connect your new customers' broadband service, barely 30 minutes into the day (night) of the first day of service? Don't tell me you do, because that would be a damned lie. Years of custom, and this is how you treat your customers?
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Lee M
(@lmwrapp) reported
Been on hold to @bt_uk for over an hour now, not bad for a communication company . #itsallabouttheshareholders #profitprofitprofit #sodthecustomer
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Vikki Franks 🦄
(@theonlymsfranks) reported
@bt_uk I’ve got two problems I need to speak to someone about. Can you arrange a callback?
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crypt☀️taku
(@soccrypto) reported
@bt_uk I am a remote worker, working with companies on the other side of the world. What if I had been in the middle of something important? I certainly wouldn't have expected to have been connecting up my new broadband router 30 minutes into the day (night) my new service comes live.
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crypt☀️taku
(@soccrypto) reported
@bt_uk Your terrible customer service is a large part of why I decided to change - this episode confirms it. I have at least 2 other accounts still with yourselves elsewhere but it will be my priority to end all those services and never use you again.
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Philip A Bentham
(@philipbentham) reported
@bt_uk absolutely rubbish service from you today! Passed to 5 different agents without resolving our issues! @btbusinesscare @BTBusiness