BT (British Telecom)

BT (British Telecom) Outage Report in Whitchurch, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitchurch, Hampshire, England 11/02/2024 15:45

November 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitchurch, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover, Basingstoke, Newbury, Winchester, Stockbridge and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke E-mail
United KingdomNewbury Wi-fi
United KingdomNewbury Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Phil_in_London Phil_London (@Phil_in_London) reported

    @bt_uk Why is that? The whole area is down, and has been for 19 hours.

  • phil__meehan Meehog (@phil__meehan) reported

    @TransWorldSims @stiggle @bt_uk They're an absolute joke. 23.45 come and gone, still no service. Laughable.

  • phil__meehan Meehog (@phil__meehan) reported

    @bt_uk Is this what the broadband price rises are covering? No service whatsoever? I want to cancel my contract.

  • tanya_ldn Tanya Miller (@tanya_ldn) reported

    @bt_uk having nightmares with our Wi-Fi! We’ve upgraded and have had several engineers out and our wifi is worse then ever! Please help as making working impossible!

  • ElizabethClut11 Elizabeth Clutterbuck (@ElizabethClut11) reported

    @bt_uk Fix seems to have worked, thanks

  • phil__meehan Meehog (@phil__meehan) reported

    @bt_uk Broadband still down in Barrow-in- furness, no Internet all day with no estimated fix time on the service status page. Disgraceful.

  • SteveGCadman Steve Cadman (@SteveGCadman) reported

    After six months trying in vain to get broadband installed for my father, I am finally giving up. Well done @bt_uk you’ve broken my spirit. Worst customer service I’ve ever experienced. #liars

  • victorialynch24 Victoria🌸 (@victorialynch24) reported

    @bt_uk what’s going on with the internet? It’s been down for around an hour now…

  • JamesCWarne James C Warne (@JamesCWarne) reported

    Hey @bt_uk had no broadband or landline for 5 days now! Helpline v friendly but says no info available on their system, any chance of getting my service back soon?!

  • shezza_t Shezza (@shezza_t) reported

    @BeebsyMcA Thats going to get annoying fast. I think that’s a customer help question for @bt_uk.