BT (British Telecom)

BT (British Telecom) Outage Report in Whitchurch, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitchurch, Hampshire, England 04/23/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitchurch, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Thatcham, Winchester, Newbury and Andover.

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City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomThatcham Wi-fi
United KingdomWinchester E-mail
United KingdomWinchester Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • black_jeans Michelle (@black_jeans) reported

    @bt_uk Hi Lisa, I spoke to your customer services and they are sending out an engineer. Thank you.

  • ZahraJessa Zahra Jessa (@ZahraJessa) reported

    @bt_uk Really appalling + unprofessional service from BT. Had one of your customer service guys try to retain my custom offering me a renewal at £24.99/ month with a £50 digital voucher. Promised to phone back between 8.30 and 9pm as he ran into issues with his system,but no phone call

  • Sagar_S_Shah Sagar (@Sagar_S_Shah) reported

    @bt_uk Hi BT. I rang your help desk today and waited for 45 minutes. They said you would take off the extra charges incorrectly booked to my account. That was 8 hours ago and can still see them. Do I need to waste my time calling again? #frustrated #disappointed

  • LeonHutton Leon (@LeonHutton) reported

    @bt_uk is there a way to see / find out an ETA of when Full Fibre will likely be available in my area? Currently with Virgin Media and getting 350Mbps. Very unhappy with their customer service but sadly you can't offer us speeds anywhere as close yet! :(

  • jenslenssees ⭐️ChelseaGirlJen⭐️📸 (@jenslenssees) reported

    Also @btsport need to sort out the syncing issues on their app 🙄

  • PrentonTommy Tommy H 🦁🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 #DefundTheBBC (@PrentonTommy) reported

    2 pundits discussing whether Lukaku's £97m price tag has affected his confidence. They could never ask a female pundit that - the biggest transfer fee was £300k. This is why they should stick to their own level. @btsport #BHACHE

  • WallHeathWolves Wall Heath Wolves (@WallHeathWolves) reported

    @btsport any reason that I can’t access the app on my Samsung tv. Screen just goes blank why you try to load any channel? Paying a lot of money for a very poor service

  • Morris_Oxford Podders (@Morris_Oxford) reported

    @HXValley @bt_uk They are good. I had a problem whilst moving house and it was all sorted - DMs, emails and phone calls and all comms seemed synchronised. I was impressed.

  • MrNealeGraham Neale Graham (@MrNealeGraham) reported

    @EE Hi, I'm I have the @btsport add-on to my contract plus big screen and when I've gone to cast tonight it says BT Sport no longer allows casting to Android TVs and I have to download their app. Can you help?

  • BigTommage Tomstipation (@BigTommage) reported

    @bt_uk how can your wifi be so shocking? Patchy all day, app says an outage, click on it and says all services are running normally. Is it just a roll of the dice as to whether or not your shite, overpriced low speed internet decides to work or not? ******* joke.