BT (British Telecom) Outage Report in Whitchurch, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Whitchurch, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thatcham, Basingstoke, Andover, Newbury and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
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| Thatcham |
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| Thatcham |
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| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Street
(@_JonathanStreet) reported
@bt_uk, I'm having broadband issues at the moment. I have a mini hub, can I just turn it on and use it - or will I be charged or is any other setup required?
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Rachael Jeffers
(@rach_jeffers) reported
Hey @bt_uk can you tell me why my internet drops out every Tuesday? Always in the middle of a client call too! Tried to report but always told there’s no problem…#HELP
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Carl Hendy
(@carlhendy) reported
@bt_uk I'm not a new customer. My contract was not correctly ported from my old address, therefore, I was already unceasingly on a longer contract than I should have been. If I wanted to upgrade I don't understand why it needs to be a whole new contract.
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Saumen Panda
(@SaumenPanda) reported
@bt_uk Astonished to read your response. Did you predict that BT will fail to turn it around in promised time? They have already failed once - originally supposed to be on 19th. Today I am told repair will happen on 27th. WILL IT EVER BE FIXED?
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Alice Ridgway
(@alicejridgway) reported
Just had my now almost daily call with @bt_uk. On hold for ages to find out the address on my account has not been updated and it's basically like the conversation I had yesterday (and Friday...) never happened. Waiting for a call back (we will see if this actually happens). Eugh
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Lucie
(@LucieCrowley) reported
Would not recommend @bt_uk to anyone!! Moved house on Friday and booked internet for 23rd. Assured it would be sorted considering needed to work from home and today we still have no Internet and can't get it until the 2nd September 😡😡😡 customer service has now hung up too...
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Debbie Bennett
(@DebbieBennettPR) reported
@BTCare so the twits at BT send an internal engineer when they know it's an external problem - no words!!
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Lisa Ford
(@LisaFord17) reported
@bt_uk Hey Lizzie, just got hold of someone who says they’ve sorted it now. Utterly infuriating that without warning you stopped the service because of a debt that only your computer says existed. It should not take months to resolve an error made by one of your colleagues.
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James Agate
(@jamesagate) reported
@carlhendy @bt_uk Side question but did they say whether there would be interruption of service? I decided against upgrading as I couldn't get a straight answer
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Mike 🇬🇧
(@Mikey94C) reported
@bt_uk We were promised 4G backup & a WiFi range extender and the service should have been activated on 16th, then 23rd and now 26th. Been mis-sold and pissed about!