BT (British Telecom) outages and service status in Basingstoke, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent BT (British Telecom) outage reports came from the following cities: Yateley, Alton, and Bordon.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Internet | 13 days ago |
|
Alton
|
Internet | 22 days ago |
|
Bordon
|
2 months ago | |
|
Thatcham
|
2 months ago | |
|
Basingstoke
|
Internet | 2 months ago |
|
Basingstoke
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Gary (@Gary4W) reported from Wokingham, EnglandI hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
-
Simm Minogue (@simm_minogue) reported from Whitehill, EnglandImagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
-
Martin Borgars (@martinborgars) reported from Whitchurch, England@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Lee Donkin (@LeeDonkin4) reported from Basingstoke, England@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
Parentsnet.in (@parentsnetindia) reported from Wokingham, England@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
-
vicky clarke (@vickyclarke76) reported from Mortimer Common, England@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
-
Andrew J Powell (@AndrewJPowell) reported from Medstead, EnglandDear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
-
Simm Minogue (@simm_minogue) reported from Whitehill, England@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
-
John Tripp (@HartTrippy) reported from Yateley, England@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
-
Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
-
Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
-
leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
aiden bliss 🏳️🌈 (@aidenbliss1) reported from Basingstoke, England@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
-
Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
-
Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
-
𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, EnglandI thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
-
John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, EnglandNU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
-
Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Knowles (@hcuk) reported@JackReeveTNC @bt_uk BT = Bloody Terrible.
-
Rachael Holmes (@RachH_grit) reported@bt_uk I signed up for BT broadband as a new customer but I forgot to apply my blue light discount. Can you please help.
-
John Friend (@Quidlist1) reported@Athommo1961 @bt_uk I agree, I ordered the tv deal with them, there was a problem at there end activating it, so the cancelled it told to reapply tomorrow when the deal ends, looks like I’ll be cancelling my internet tomorrow can’t see them honouring it
-
Ben Payne (@Payneben) reported@bt_uk hi there, I live in RG10 postcode, WiFi strength is under a single MB up and down, app says its fine. Your help section of website just sends me in circles, any known issues? Please help, as am on work calls for next six hours and this is infuriating. Many thanks
-
John Porter (@jportercomedy) reportedWatching @btsport and wondering if City are playing a pub side the way they're dismissing them. Also, if Fury's lAsT fIgHt against Whyte is 'no hype needed' - why ******** am I seeing about it every ad break?
-
bradley stirton (@BradleyStirton) reported@btsport @bt_uk hi I've paid for the subscription to bt sport however when I try to login to the app or try to watch on the website it says there's no active subscription. It has also taken payment twice?
-
Brian Polina (@BrianPolina) reported@bt_uk got a problem with my BT connect modem. I want to dim the blue lights on it when I go to bed. Can’t see how to go this. Can you help.
-
Dean Cruden (@DeanCruden) reported@bt_uk is there a known issue with streaming iplayer on smart TVs? Been unable to play any shows for the last couple of days on TV but it works fine on other devices. Done resets and no software updates available so appears to be broadband related.
-
FUFowlers (@FUFowlers) reported@bt_uk I suggest you read the tweet I was responding to. It seems the problem is not an isolated problem, its affecting more than one customer.
-
LillyLew (@justlillylew) reported@bt_uk #HELP! URGENT!!! I Experienced atrocious service on phone at 1735 today with billing not able to cope with billing Qs stating I need value team. Cut me off then another billing person refusing to put me through to value when I had to go through whole process twice.