BT (British Telecom) Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG24, RG21 and RG25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Wokingham, Newbury and Bordon.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Wokingham |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Wokingham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Twall
(@twallerz) reported
@bt_uk got a bit of weird letter from you asking for me to apply for a grant to help pay for internet infrastructure... What next? My electricity company asking me to help pay for the pylons? #brokenmarket
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crinkly mo...
(@SwissKnee) reported
@OpenreachHelp Hi Paul, thanks for the reply. My provider is @bt_uk, who have told me they aren't sure what's causing the delay as they're waiting for someone from Openreach to fix the issue. One company is blaming the other, and nothing's getting done
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Liam Cartwright
(@ImChickenKiev) reported
@bt_uk Such a shambolic broadband provider. Had an engineer out to "fix" my problem, said it was all done. Within 20 minutes the router went down a further 3 times...
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JuicyJesus🇧🇷
(@alomae99) reported
@bt_uk is the internet in m15 down?
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Scotty Hammy
(@ScottHammy87) reported
@btsport commentators massively negatively overboard on Salisu. The lad hasn’t played for 8 months and is doing just fine. But they’re so critical of him. Equally #saintsfc fans over critical of Redmond. He’s working hard for the team here. Give him a break and support the team
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do not touch that thermostat
(@karensskitchen) reported
from
Manchester, England
@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?
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A Blogs Life
(@ablogslife1205) reported
@bt_uk Yes! We are having issues all the time. We want an engineer to the house to sort this. You advertise wifi to every room or money back. We don't get this service. Now when we ask about leaving we are told we have to pay £250 ! Why? We are not getting what we pay for.
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Katie xx
(@katiewithani) reported
@bt_uk So what about uni students. We get 2 mb/s where we live, no idea what happened to the 10mb/s for every customer!!! We have been told it will cost US £30-40,000 for us to get better internet 😡
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Stephanie Appleton
(@stefappl) reported
@bt_uk Why can’t you just email me your poor retention offers instead of harassing me via phone? Not impressed with sales calls at 7pm when you know, people are winding down/sorting kids/dinner!
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ZR10
(@zedr10) reported
@stan_chow @bt_uk Yep. Been on phone. Expected fix... 2am.