BT (British Telecom)

BT (British Telecom) Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Basingstoke, Hampshire, England 04/23/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Thatcham, Newbury and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomThatcham Wi-fi
United KingdomBasingstoke Internet
United KingdomBasingstoke E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robsmithrugby Rob Smith (@robsmithrugby) reported from Tring, England

    Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me

  • davidEshaw13 David Shaw (@davidEshaw13) reported

    @btsport @btsportrugby sort it out! Every week we have issues watching on BT Sport app on a Samsung TV. This week 20mins to go on sale game watching delayed but from start, cuts out, go to play full match replay and it skips to the final highlight, then Quinn’s game. £25 a month?

  • Mike_C_Gulliver Michael Gulliver (@Mike_C_Gulliver) reported

    @ee @btsport Hi there, I have been locked out and can now not use the app to watch anything. I have not changed my password and nothing else has been changed and it appears I am not the only one this had happened to. Please can you help resolve ASAP.

  • aaronleemitchel Aaron Mitchell (@aaronleemitchel) reported

    Well done @btsport another match ruined by awful commentary. Lucy Ward seems to be the number one choice for #btsport so out of the hundreds of former players who’ve played at #PremierLeague level they can’t find anyone better?! #WOLMUN

  • mdshamilton Mark Hamilton (@mdshamilton) reported

    @OpenreachHelp Openreach doesn’t work at the weekends - I have to wait for @bt_uk to speak with Openreach on Tuesday. @OpenreachHelp your fibre rollout is slow and inefficient

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk Certainly didn’t help me when you refused to help me out struggling to pay for my broadband, then took over £300 of me for cancelling contract. Not a good way to treat pensioners during this financial crisis.

  • Philwilkinson19 VW Sky Blue Sam. (@Philwilkinson19) reported

    @bt_uk Thanks BT, I have done that, The problem is the engineer was only here on Friday morning, my second disk arrived this morning to cover the black spot, but still poor connection

  • baldybastardUtd Big Jim (@baldybastardUtd) reported

    @btsport lucy ward? You ******* right on **** *****. Ruining the coverage of the game with a co commentator who has played the equivalent of dog and duck u12 level. Disgusting box ticking again. At least offer a stadium sound option like Amazon. Nobody wants this **** #WOLMUN

  • MarkbrumLFC Mark Bridgewater (@MarkbrumLFC) reported

    @btsport @bt_uk @BTGroup it's about time BT sorted out the ipc6023 error people have with the TV box. Got mine out of the box and can't watch any live channels due to this error. It's not a new error either. Been going on for years. Very poor service tbh.

  • PatXxxx2 Pat Xxxx (@PatXxxx2) reported

    @aaronleemitchel @btsport Won't be subscribing next year ! Awful commentary!