BT (British Telecom) Outage Report in Wokingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Wokingham, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Slough, Maidenhead, Fleet, Ascot, Farnborough, Bracknell, Aldershot, Wokingham, Basingstoke, Henley on Thames, Sandhurst, Windsor, Guildford and Bourne End.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Total Blackout | ||
Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Keith Cox (@keithcox74) reported from Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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TomYoung (@young_tom88) reported from Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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aiden bliss 🏳️🌈 (@aidenbliss1) reported from Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Michael Youmans (@therealmyoumans) reported from Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Olly Shah (@OllyShah) reported from Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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(Potts) ATFC (@richardpotty) reported from Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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leymude (@leymude) reported from Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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peter (@peter33266430) reported from Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Olly Shah (@OllyShah) reported from Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Lord Mess (@stevemessenbird) reported from Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Chris (@MrChris62) reported from Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Murray Heslin (@Muzzhar) reported from Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Zubair (@zubi89) reported from Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Ian Arnell (@IanArnell) reported from Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Chris (@MrChris62) reported from Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Slater (@JamesSlater1993) reported
@bt_uk broadband has been poor the last few days, router sometimes drops out other times its running on blue but broadband is still poor. Checked the local area and there are no problems.
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Amandeep (Emma) Stevens (@dilemma1979) reported
@SkyHelpTeam Literally 1st time I'm using it. 1 day of 3 weeks away from home,doesn't work and I pay an extra premium for @btsport only to not be able watch
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RobLough40 (@RobLough40) reported
@btsport Just watching WWE NXT on the BT Sport app and you only have the first hour and 23 minutes of it. You're missing the main event. Not the first time this has happened. Very shoddy service.
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jeffholt81 (@jeffbarrow81) reported
@sharkey2007 Jesus I’m paying £55 a month and they know I’m on Income support I’ve told them enough times. Gonna have to call up @bt_uk and see if they can end my contract without penalty
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Sam Swaine (@SamSwaine95) reported
@bt_uk Why do I still have no Internet after 3 weeks of reporting the issue? My other half is about to lose her job because of this extreme incompetence & £8.06 per day isn't going to help pay next month's rent
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Bella Caridade-Ferreira (@bella_caridade) reported
@bt_uk Gosh, are you saying that your systems are so bad you can't search for a surname? That's dreadful system design right there.
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JillThomasFutureLife (@jillfuturelife) reported
@bt_uk broadband has been very slow and intermittent over last three days. Is there a problem?
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Barry Cullen (@barryfrombarrow) reported
@bt_uk How can you connect hybrid connect ahead of broadband service being switched on in new property, thanks
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Sarah (@sarahyhirons) reported
@bt_uk hello, I don't have the time or energy for another call to customer service,can I email my query over?I've had an email to say I've not set up a DD...
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Emily Burbidge (@EmilyBurbidge3) reported
@bt_uk I have been waiting since the 19th February for a complaint to be resolved. I have been told by 3 different people it is sat with a manager to call me back. I have received no correspondence from you. Please can I have the email of your CEO so I can complain.