Is BT (British Telecom) having an outage in Slough, England?

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

@BTCare can you advise when the broadband problems in Acton are expected to resolved. There seems to be conflicting information.

@BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

@btbusinesscare. Death in family and funeral to arrange. BT biz broadband down for 3 days now and being told that it will be another week before they can fix it. 6 calls to helpline,3 promises of callbacks, zero calls received. Not cool #btbusinesscare.

@TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

@btsport @virginmedia fyi there is no sound on the adverts inbetween rounds anyone else got this issue

Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

@BTCare . @bt_uk @BTCare Yea there’s no known issues in my area. Just your support sucks and gives bad suggestions for fixes. Suggesting changing WiFi settings because the hub can’t connect to _your_ network doesn’t make sense and wastes time

@BTCare I looked, no info - is there another contact who can help? Care?

@BTCare Says there is good service. Hub seems ok at the moment though, maybe just a glitch. I’ll see how it goes. Thanks for the prompt reply.

@BTCare Yes. Divorce forced house sale. Rental has broadband. So left contract. Nowhere to transfer too. As a teacher it's tough to have free time. Finally find new home. Told nothing can be done. BT loyalty to customer of 35 years is zero, considering reciprocating.

@BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

@BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

@Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

@BTCare We've had a broadband fault open for months, an engineer came to our house and couldn't resolve the issue as the problem was at the exchange. We have been charged as according to a phone conversation that never happened, I said that we couldn't make or receive calls.

I don’t normally complain on here but @bt_uk @BTCare are by far the worst service my partner and I have ever experienced. I cannot explain how bad it has been and we still haven’t got our internet and BT Tv installed! #SoAngry #BT

@BTCare Yes I have a complaint open. My broadband was cut off wrongly and I’m still without internet

@BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

@julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

@peterbowyer @claytonpeters @BTCare @bt_uk BT are special. Don’t pay beyond date you said to cancel and stick to your guns.

@bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

@BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

@BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

@BTCare I haven’t made any decisions about my service. This is after phone calls from BT telling me that I’ve requested to change providers, when I didn’t. I see what you are doing.

WiFi and customer service on @BTCare are as appalling as each other. Cannot wait to leave once my contract ends. Unacceptable.

@BTCare So it seems - an utter scandal given yahoo, who provide this email service, offer it entirely free. She doesn’t want to keep her account but does want her password reset so she can go in and download her emails and take them elsewhere.

@BTCare every day this week I have received a call from automated system saying BT internet is going to shut down. press one to fix it or press to to disconnect the internet. The scam sometimes calls twice day. I am not a BT customer.

@malongoman @BTCare Fingers crossed for you. The 5th Open Reach guy that came to us diagnosed problem, scaled up telegraph poles and replaced wire, the others were hopeless. Do you have a case worker? Once you have one they chase for you. We were ‘off’ for 5 weeks.

Hey @BTCare I live in SW12 and my broadband has cut off multiple times in the last 90 mins. Your service line says my area isn't affected, I did troubleshooting with my router and its fine - what's going on?

@BTCare Your web site rejects us, so we have no access to our account and cannot control payments. Your offshore telephone staff (I’ve spoken to 3) speak appalling English and have been unable to offer any help. So, 2 hours to cancel a service - utterly pathetic

@BTCare Bye. I hope u see the light. Short term gain = long term bad will and lack of custom

@BTCare @WeAreOpenreach Or you could deal with my complaint as the van was decked out in @bt_uk @btcare branding.

@BTCare I'm not a customer just received a scam call, my BT internet has been hacked and corrupted,they needed access to my internet through my computer,tell me steps needed to fix the encryption and the internet. Was told BT does not send out engineers to fix these problems

@BTGroup @BTCare forced to sell house, on back foot and you charge me £343 contract exit. Really ? After over 30 yrs as a customer, no loyalty from you has me question mine!

@btsport App now not working!!???

@BTCare I cannot make calls with my landline but I can receive calls. Please Help as I have been shut out of my online account because I forgot my password!

@BTCare Yes can get online using IPv4. Is IPv6 down at the moment? Any ETA on a fix?

@BTCare I have no IPv6 connection since Saturday when my broadband went off for 30mins. North Wembley exchange. Live chat useless. Please help.

So our internet has gone down again for the second time and @BTCare think it’s accept to happen up to 5 times daily? I think we’ll be moving

@BTCare Well it has never happened with you before this last few weeks, and had never happened when I was with Talk Talk or Sky?

@BTCare Doesn’t make a lot of difference and it’s just gone down for the second time today

@BTCare hi, I've had a text confirming I've set up online billing, which is odd since I don't have an BT account! The link in the text to report it doesn't work. Can someone please look into this?

Steven Gerrard slamming the keeper for his errors... it wasnt so long ago mate you were slipping over fresh air and throwing Liverpools tittle hopes away! Hypocrite #ChampionsLeague #btsport #UCL2018 @btsport

Steven Gerrard slamming the keeper, for his errors... it wasnt so long ago mate you were slipping over fresh air and throwing Liverpools tittle hopes away! Hypocrite #ChampionsLeague #btsport #UCL2018 @btsport

@btsport what the fuck is Glen Hoddle talking about?!?! Why is he even commentating, he’s awful!! #ChampionsLeaugeFinal #RealLiverpool #RealmadridvsLiverpool #UefaChampionsLeague

About the worst bit of keeping I’ve seen in any final. #ChampionsLeagueFinal2018 @btsport gutted for @LFC and @MoSalah

@lorrainemking @Hopkins_Alison @BTCare 12 days? Cancel. Right away. You have statutory 14 days cooling off period

@btsport sort your TV signal out. 30 quid a month for this shit

@btsportmotogp @Reddingpower @MotoGP @btsport Your more than good enough Scotty to compete in MotoGP just had shit bikes but don’t give up you can get back in

@BTCare Wireless. I had the same problem a couple months back, you sent a new hub, still the same. Not really improved over the weeks, infact getting worse. It's a daily occurrence

I watched several games on @btsportfootball at the weekend & didn’t see a single trailer for @MCFC v Lyon. I genuinely thought they weren’t showing the game. Naturally, all the other three English clubs games were trailed several times. What is your problem with City, @btsport?

Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

@BTCare shocking service as ever from you. The least accommodating provider ever. Never again will we use your service #awful #CustomerSuccess

20 mins in had to mute @btsport **** off Steve macmanaman

@btsport Area BT22 fews weeks with your channels who don’t work properly! Enough ! Sound on and off, channels frozen even Infollow all the instructions after 3 hours chat. If your network is not enough strong here don’t sell your channels it’s a swindle !

@nick_davies66 @PhilipSerrell @JudeWool @bt_uk @BTCare @BTBusiness They're more than happy to take your money but not provide a service in return. I've been with @ee for the past couple of years without a murmur of trouble.