BT (British Telecom) Outage Report in Slough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Slough come from postal codes SL1 and SL3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Slough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Slough, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Bracknell, Hounslow, Maidenhead, Woking, Walton-on-Thames, High Wycombe, Harrow, Northolt, Southall, Uxbridge, Thames Ditton, Iver and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Burke
(@Tom_E_Burke) reported
@bt_uk Will see what it’s like in the morning… if it’s back up to 50Mbps sustained, then I’m afraid I’ll stand by my assessment that the internet service was degraded, not the line capacity/capability not the WiFi.
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Mark jarman
(@Jarmanmark79) reported
@btcare no internet what so ever. Phone line sounds like something out of a WW2 film.Why the hell cant you provide the service that i pay for?The biggest piss take is the 'guaranteed wifi in every room for £42 a month' u keep offering me.U cant even provide wifi to 1 ******* room
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Tom Lynch
(@BahnstormerTom) reported
Bitterly disappointed by my DM conversation with @bt_uk this evening. Over the last few days they’ve repeatedly told us the problem has been fixed when it hasn’t. It appears they don’t have a clue what is going on and continue to give us false hope without hint of apology. Avoid.
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Andrew Charman
(@ShortAxle) reported
@BahnstormerTom @bt_uk Tom you are the latest to discover what many of us have over the years - BT is about as concerned over its customer service as Boris Johnson is about sleaze…
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Magdeburg
(@TallowWolves) reported
@MarcusRashford @panmacmillan @bt_uk If you can get kids off their phones and devices, and actually reading books, I'd settle for Harry Potter and The Worst Witch. No kids gonna read The Gulag Archipelago ahead of Minecraft. Get real.
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marrio83
(@Supermarrio83) reported
@bt_uk I’ve taken the day off work to sort the mess out your call centre con artist has caused. I’ll be phoning direct but apparently @bt can sign someone up to an ee contract they didn’t want but you can’t call bt to cancel it.
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sumisusan
(@sumisusan2) reported
@bt_uk I'd be a lot more excited if your internet wasn't so ****.
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Pete Marden
(@p_marden) reported
@bt_uk hi, I can’t seem to get through on the phone and online chat isn’t connecting. I need help to understand whether my old connection has been taken care of? Looks like I’m paying two bills…..
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🅚🅐🅨 🌱
(@KayKG13) reported
@bt_uk Cheers, I’m honestly not bothered about compensation I just want good service. 👍🏻
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alistair mcnarry
(@altgm) reported
@bt_uk congratulations to your sales staff for leaving 2 elderly people both recently discharged from hospital without a phone... Despite assurances from a call handler that this would not happen... How do I raise the highest level of complaint? #noshameaslongastheresaprofit