BT (British Telecom) Outage in Slough, England

IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

@bt_uk what is the quickest way to speak someone on the phone? So many options and takes long time. We are moving so need to cancel my BT broadband but want to use BT again in the new flat. Can you read a PM from me please?

@bt_uk Thank you, it says no current issues but the connection still keeps dropping.

@bt_uk Hi - there was a smell of hot electric like something had blown. Is it not possible to send a replacement router for me to fit myself? There was a pop and the smell was from the router. Six days without Internet is a major issue for me as a I work at home

@bt_uk Just advice on how to fix the issue please?

@bt_uk I’m with BT and the link you sent just says ‘we ran into trouble with your search, try again’ so that’s not working either

@bt_uk seems broadband is down for many properties in Cf38 area. Any idea when it will be sorted?

@CivisEuropeae @bt_uk is yours still down mate? seemed to of had exactly the same problem at the exact same time

@bt_uk hey so my connection has been terrible the past two weeks I've done everything to sort it e.g. reset, reset modem and nothing is working it's now becoming unbearable to do anything. Can you please help ?

@bt_uk hi guys, is there a problem in the G33 area? My router is flashing purple and we have no WiFi

@TimothyJBrown27 @Sonos @bt_uk They pushed a new fix, day after I called them. Then enabled 5Ghz and rebooted.