BT (British Telecom)

BT (British Telecom) Outage Report in Hounslow, Greater London, England

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The latest reports from users having issues in Hounslow come from postal codes TW3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hounslow, Greater London, England 04/23/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Finchley, Croydon, Holborn, Fulham, Carshalton, London, Wembley, Watford, Streatham, Camden Town, Slough, Ealing, Mitcham and Epsom.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomFinchley Internet
United KingdomCroydon Internet
United KingdomHolborn Internet
United KingdomFulham Internet
United KingdomCarshalton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JimothyFalcon James Hargreaves (@JimothyFalcon) reported

    @bt_uk I appear to be suffering a loss of internet. Is this part of a known outage? Burnley UK.

  • Leegend90 Lee Savery (@Leegend90) reported

    @bt_uk I checked that. My TV is updated. Netflix, Apple TV, Prime Video, Sky all deliver 4K HDR to my TV. Just your app that's the problem. Clearly there's an issue you need to fix.

  • DontDenyThe Party politics isn't working for anyone, anywhere (@DontDenyThe) reported

    @bt_uk Perhaps if we pulled out of wifi x permissions it would help as contention is obviously the problem

  • Poldisleftpeg Brad (@Poldisleftpeg) reported

    The @btsport commentators on the football are the absolute worst.

  • matthewrayner Matthew Rayner (@matthewrayner) reported

    Hi Guys - can’t get through via phone or online chat. I’ve got the sports package but my TV says I need to order the package and won’t let me watch the BT Sport channels. Can you help @bt_uk @btsport ?

  • jayjayhill1991 Jord (@jayjayhill1991) reported

    @bt_uk @MarkhamAlex Too late stephk, we was in a 1v1 for the win and you disconnected my guy. Literally cost us a dub at the worst moment. I expect Mr Markham shall be well compensated for the debacle.

  • AnyaGwyn Anya Chaletzos (@AnyaGwyn) reported

    @bt_uk HELP. The tn baby monitor I paid £150 for is faulty and I need a replacement but your help desk just rings for ages and then cuts off. This is not acceptable. For the price you pay it should have no issues. But a quick google shows it’s common with this product. 1/2

  • Dines_11 Neil Dines (@Dines_11) reported from Crowland, England

    How awful is it trying to watch @btsport now. On browser it buffers every 20 seconds. Unwatchable

  • DragonBlueCloud Dragon Bluecloud (@DragonBlueCloud) reported

    @bt_uk unbelievable the amount of lies your customer service team feeds me. Two months without broadband - what do we get for chasing up our order: lies. How difficult can it be to place an order correctly with Openreach. We've placed at least 5 orders!!! How can it go so wrong?

  • rbirtie Rich Birtwhistle (@rbirtie) reported

    ‘Let’s bring in Peter Walton’ words you never, ever want to hear…. @btsportfootball @btsport #WOLBRE