BT (British Telecom)

BT (British Telecom) Outage Report in Hounslow, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hounslow come from postal codes TW3, TW8 and W4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hounslow, Greater London, England 10/27/2025 23:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Kensington, Slough, London, Croydon, Hammersmith, Hounslow, Paddington, City of Westminster, Islington, Camden Town, Harringay, Richmond, Ealing and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomKensington Internet
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cold_Apple_Pie Desi Mourinho (@Cold_Apple_Pie) reported

    @GaryLineker @btsport Thats all fine but why the hell Football still being played in UK? Amid covid crises and so many deaths who in their right sense would want to play football. Must shut down PL .

  • AimiHewitt Aimi Hewitt (@AimiHewitt) reported

    @Barbaramarks_13 @bt_uk It's also worth mentioning that BT offers call screening so auto diallers never get through to you

  • claremcnally781 Clare McNally (@claremcnally781) reported

    @bt_uk @OpenreachHelp shocking customer service! Been waiting for an engineer who was due to come 8-1. When I contacted the number of the text I’ve just been told he’s not coming, with no explanation as to why???? 😡

  • JoshuaMackie15 Joshua Mackie (@JoshuaMackie15) reported

    @Gavin_F_Brewis @bt_uk Did you get your problem resolved?

  • Better_than_Rex Good pet names xx (@Better_than_Rex) reported

    @bt_uk is broadband down in se23 please? I can't check via the service checker as it asks for a landline and IDK what mine is 😭

  • andrewmorgan82 Andrew Morgan (@andrewmorgan82) reported

    @bt_uk twice this week broadband has been down now in SA6 area what’s going on… getting just as bad as virgin now which is the main reason I moved

  • NakedScientists The Naked Scientists (@NakedScientists) reported

    @bt_uk And by the way, it's not a BroadBand problem, it's that your network has an ISDN fault, which you're contracted to fix in under 48h. This is now day 5. It's also the 3rd time this has happened in under 12months. @OpenreachHelp is appalling...

  • SammualM World Traveller (@SammualM) reported

    @bt_uk Hi my BT internet is down in CH4 7HR and has been for the last day. Any idea when this will be back up and the reason it’s down please?

  • K1N3RGY James (@K1N3RGY) reported

    @bt_uk Are an absolute joke. Slow speeds (from 60+ down to -15) since 31/3. 5 engineers, all if which said WiFi interference, don't use speed checkers, fault within house. No communication between fault team and engineers, fobbed off and lied to several times from the fault team,

  • PedroVOliveira Pedro Oliveira (@PedroVOliveira) reported

    @bt_uk So will the complaints team actually contact me about my complaint or they are going to pretend nothing happened after closing my complaint without even talking with me? @OmbudServices