BT (British Telecom)

BT (British Telecom) Outage Report in Hounslow, Greater London, England

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The latest reports from users having issues in Hounslow come from postal codes TW3 and TW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hounslow, Greater London, England 10/07/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hounslow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wembley, Woking, Croydon, Brentford, City of Westminster, Fulham, City of London, Hampstead, Harlesden, Hounslow, Paddington, Harringay and Wallington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • carlos_198323 Carl Wilson (@carlos_198323) reported

    @btsport is there any chance your technicians can give me that call back to my app not working. We will call you back within the hour. That was Tuesday 🧐

  • geoff_buckley Geoff Buckley (@geoff_buckley) reported

    @bt_uk I had FFTP and DV installed in February. Apparently I was entitled to a new shiny telephone but I never asked for one. Is it too late?

  • Riversparkle Riversparkle (@Riversparkle) reported

    @bt_uk I wonder how many more times I am going to be subjected to botched jobs, engineers not showing up and having to wait on the phone for an hour before getting through to the most unsympathetic and incompetent ‘customer service’ robot…?

  • PheeganeK Pheegane Kgatle (@PheeganeK) reported

    @HughesDirect @bt_uk Ooops wow please help remove my details there

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 85 of waiting for @bt_uk broadband installation. Promised by TWO @bt_uk customer service reps this morning that today was the day for the work to be done. Cancelled work engagements to be at home… did they turn up? NO of course they didn’t. Absolute shambles #BT

  • H8rv Harv (@H8rv) reported

    @bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍

  • ShezadYusaf shezad yusaf (@ShezadYusaf) reported

    @bt_uk I have never dealt with such incompetent people in my life, I have been a customer with BT Business for 37 years work service ever

  • moomooandbearuk Moo Moo & Bear (@moomooandbearuk) reported from Stainforth, England

    @bt_uk what rights do you have to stop new homeowners choosing their own providers? Unblock our line with immediate effect please - your issue is with the previous owners not us so deal with it privately!

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    @bt_uk Did I wait in all day and cancel meetings at work for the OpenReach engineer? YES Did they turn up? NO OF COURSE NOT Shambles of a company. Absolute shambles.

  • hos682gjxidn Goat Seeds (@hos682gjxidn) reported

    @bt_uk BT are rip off merchants. Staff don’t care or are badly trained. They are really hard to reach and force you down the AI bot route which is as intelligent as their routers (I.e. not) Go with literally anybody else for your own sanity