BT (British Telecom)

BT (British Telecom) Outage Report in West Molesey, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Molesey, Surrey, England 02/06/2026 13:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Molesey, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Northolt, Wandsworth, Reigate, City of Westminster, Paddington, Uxbridge, Hounslow, Epsom, Feltham, Islington, Chertsey, Slough, Greater London and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomNortholt Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kroagnon Garry Jones (@Kroagnon) reported

    @hotspur4545 @btsport Best to wait if BT reply to your question, but I am sure if you subscribed to BT Sport separately you can get the app, or if if you paid BT just for the app, trouble is it's all about more and more money!!!

  • ThisIsJasonF Jason Fuller (@ThisIsJasonF) reported

    @btbusinesscare can someone please help me, we recently moved to a new premises and the billing is all wrong & our Project manager who said she had sorted isn’t contactable. Thanks

  • frying_fish Liam F (@frying_fish) reported

    Hey @bt_uk is there a reason why the next scheduled contact regarding my open complaint from December is not scheduled until 1st Jun 2021?

  • LilUziAk LilUziAk (@LilUziAk) reported

    @bt_uk I dont know what to say anymore your broadband is *** your ads are full of **** “brilliant connection in every room” my *** i legit can be in the same room as the ******* router and still have nothing load despite being home alone i bet theres a thousand other with this bs

  • danzell33 Danny V (@danzell33) reported

    @MC40649014 @bt_uk We moved on the 8th feb, advised BT on the 29th jan, they couldn't do anything until 18th feb, phone line fitted but still waiting for broadband which is crap as I'm working from home, previous occupier had bt phone and broadband so no reason for a hold up All I say is good luck.

  • mikeincov Mike Staunton (@mikeincov) reported

    @bt_uk Why, because BT provides very poor broadband.

  • carljcj carl capps-jenner (@carljcj) reported

    @bt_uk should have had bt broadband installed this afternoon but got a text telling me it’s now not until 15/3 not great customer service when I’ve taken the afternoon off!!! Any ideas or help??

  • stoner1968 @Stoner (@stoner1968) reported

    @bt_uk what is going on with the Internet! No access again today. 3 days outage last week and offline all day today! Using mobile data. I have spent 2.5days on phone to you and had Engineer visit! Nothing wrong my end so please resolve ASAP

  • hotspur4545 Paul Williams (@hotspur4545) reported

    @btsport can I use your app if I have it as a sky customer?

  • ZaraSheldrake Tequila Mockingbird (@ZaraSheldrake) reported

    @tomcsmith @bt_uk Wow, sorry you had a crappy experience. Glad you got sorted with BT. Customer service really has lost its meaning for too many profit hungry companies.