BT (British Telecom) Outage Report in West Molesey, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near West Molesey, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, Holborn, Fulham, Carshalton, London, Wembley, Streatham, Camden Town, Slough, Ealing, Mitcham, Epsom, Paddington, Weybridge and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Holborn |
Internet | |
| Fulham |
Internet | |
| Carshalton |
Internet | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pierce
(@PR__Official) reported
@bt_uk you need to sort your ******* routers and internet out! Every ******* night my WiFi just shuts down and turns itself off. So ******* irritating! This is the second hub4 you’ve given me because your first one was **** too. Sort it out you useless *****. #RefundMe or #FixIt
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Hannah Verdier
(@wordsbyverds) reported
@bt_uk It doesn’t help at all, but thanks for replying
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Deb
(@Debs6587) reported
@bt_uk 30 years ago when I moved my BT phone line was switched off in the morning and couple of hours later switched on in my new home. With all today’s technology it’s 4 weeks and counting without phone or broadband for my sister , service going backwards
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Stefan Costen
(@stefan_costen) reported
@bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure
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Pierce
(@PR__Official) reported
@bt_uk What’s the point? I’ve been thru all this before. You’ll tell me the router is broken, send me a new one and once again it’ll be crap.. and I get no compensation or refunds for being without fully functioning internet. I’m fed up with how consistently rubbish it is. Sorry
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jamie caines
(@jamiecaines2) reported
@bt_uk your internet is awful why is it ever since I’ve moved over to this new smart hub of yours it’s been slower than the one I had before which did over 50mbps this one is only doing 30mbps surely you should be offering me the same speeds on every smart hub 😡.
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Don McCall
(@doncmccall) reported
@bt_uk @OpenreachHelp I am looking to upgrade to full fibre from fibre2. I’m being told by BT customer arrives I must chase openreach when I can have this or it goes live. Can someone help me please? What and when will it be available?
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Gallagher
(@MJPGallagher) reported
@bt_uk Yeah it keeps going orange. We've had the line checked and had engineers out. But all WiFi devices have trouble connecting. So I'm assuming it's the router
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Vergixx
(@VergixxWasTaken) reported
@bt_uk hello? I was about to buy a contract for one of the offers you have on for the next 100 minutes, but then you take the site down for maintenance?? Could you have any worse timing? I'll probably miss out on this deal now.
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Ross Ironfield
(@RossIronfield) reported
Hey @bt_uk just wanted to say thanks for some FAB customer service today from your bills team. Had a problem with my account and he just sorted it and refunded. Awesome 😎