BT (British Telecom)

BT (British Telecom) Outage Report in West Molesey, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Molesey, Surrey, England 02/22/2025 08:05

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Molesey, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Camden Town, Slough, Isleworth, Holborn, City of Westminster, Paddington, Ealing, Sutton, Belsize Park, Fulham, Balham, Uxbridge and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomCamden Town Phone
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NED310 NED (@NED310) reported

    @MarklovesNinty @bt_uk Was awful,had one in my basket and couldnt pay

  • jsrbell bells♿️ (@jsrbell) reported

    @bt_uk @MarklovesNinty @bt_uk Can you also fix the code issue though? I had the same problem. There’s no point restocking them if we still can’t see our codes?!

  • Mark10725478 Mark (@Mark10725478) reported

    @bt_uk I would challenge this as a BT customer we have had nothing but problem and a variety of excuses for these problems. Basically every excuse you can think of except the fact they are capping speeds constantly. From the day of purchase had a steady speed of 58mb but these days 25mb

  • Causing_It_x Andy (@Causing_It_x) reported

    @bt_uk any idea why I'm not receiving a code for the ps5? I can see they are in stock but don't have a code when I sign in

  • Callain89 Callain (@Callain89) reported

    @bt_uk got my code, registered an account and been trying sign in for 3 hours now, keeps crashing, its in my basket, does this mean it will be honoured!!

  • lydenburg1 Christopher Bayley (@lydenburg1) reported

    @OpenreachHelp Just spoken to @BTCare who advise you guys say it needs a field engineer to investigate. That's after the engineer investigated last Friday and identified problem but said you have created a specialist team that deal with this. Confused!! Annoyed!!

  • 1IainSimpson Iain Simpson (@1IainSimpson) reported

    @bt_uk so tell me why a communications company cant answer their phone. Called to cancel my broadband expecting them to offer something better but in the time it took to call them then wait then wait then hang up I knew I had to cancel. Bye

  • Livelaugh2020 Michelle (@Livelaugh2020) reported

    @bt_uk There is only one speed. ****. And you've quoted me 30k to put new line in. I want to know when you start updating rural areas

  • jonasdk89 Jonas De Keukelaere (@jonasdk89) reported

    @bt_uk Got a replacement router for lightning damage, but was promised a return bag, couldn't find anything in package. How can I request one of those bags?

  • johnmckillop John (@johnmckillop) reported

    @bt_uk Correct. And when I scroll down on MyBT I have no visible offers and have never had any visible offers any time I've logged in. I presume this to be normal because it will only display MyOffers when there are offers available.