BT (British Telecom)

BT (British Telecom) Outage Report in West Molesey, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Molesey, Surrey, England 03/21/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Molesey, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Wembley, Greater London, City of Westminster, Hammersmith, Hounslow, Wandsworth, Camden Town, Sutton, Redhill, Preston, Brentford, Northolt and Slough.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomWembley Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekBa36984333 Derek Banks (@DerekBa36984333) reported

    Terrible service, fobbed off again and again, our internet line was pulled down 7 days ago and technician being cancelled time after time, do they care at all? @bt_uk @OpenreachHelp #useless #badservice

  • tomroper87 Thomas Roper (@tomroper87) reported

    @bt_uk Would you care to explain why you are sending cold callers to the doors of people in my road in North Devon in @MoneySavingExp High vis jackets to ask about "recent fibre optic" upgrades whilst trying to subtly sell packages. I'm a NOW customer, it's 7.30pm at night and

  • LSpireites Leicestershire Spireites (@LSpireites) reported

    @ChesterfieldFC @btsport So.... 8,057 (1,852 away) Isn't that spooky? @Wrexham_AFC 1,851 in Feb vs 1,852 in Aug (maybe Rhys Jones didn't misplace his ticket this time!) 202 more #Spireites in attendance - slightly disappointing but crap weather & holiday period. #PackTheTechnique (not quite right)!

  • cybernheim cy (@cybernheim) reported

    @bt_uk BT needs to have better communication systems in place to deal with more challenging technical issues. Due to a lack of communication and understanding of the account, I third telephone line was going to be set-up. It is difficult to reach the advisor with knowledge of the issue.

  • bronwyyyyn Bronwyn Raper (@bronwyyyyn) reported

    @bt_uk hi have had no connection for the past hour - is there an outage?

  • ltabb1 Laura Tabb (@ltabb1) reported

    @bt_uk terrible customer service - no WiFi since Friday as you accidentally switched off the wrong house! Two engineer visits booked - two no shows. Now another one booked, but not until Thursday!? Awful, and such a colossal waste of time!!!!!

  • CaravanNut David Bell (@CaravanNut) reported

    @tyke34 Looked at @ee too and their site says we can’t have landline either as says we don’t have a line at home? We do, but I assume it’s via voip with @bt_uk as have a special box that converts it to analogue phone signal for old cordless.

  • Duffield8 Paul (@Duffield8) reported

    @neilio_uk @bt_uk @BBCWatchdog Yes all **** , i have gone to 3 mobile router ( no phone line ) £10 a month for first 6 months the £20 for 18 months . I have been gaming watching Netflix all speeds good . Just check if your postcode is acceptable for speeds .

  • _ashsachdeva Ash Sachdeva (@_ashsachdeva) reported

    @bt_uk I don’t need an update because everyone is absolutely clueless. I need a solution, a refund and compensation. @bt_uk

  • allblues12 All Blues (@allblues12) reported

    Wot no @chris_sutton73? WTF is going on @btsport @RangersFC (sic)?