BT (British Telecom)

BT (British Telecom) Outage Report in West Molesey, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Molesey, Surrey, England 12/08/2025 02:30

December 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Molesey, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, London, Hammersmith, Southall, Hounslow, Camden Town, Banstead, Purley, Woking, Islington, Fulham, West Drayton, Greater London, Hampstead and Wembley.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dickieguv dickie67 (@dickieguv) reported

    @bt_uk can you help I’m trying to find out why my order hasn’t been complete for transferring my phones over to the cloud for my business been on phone all morning and still not been resolved

  • Jamshaidhameed2 Jamshaid Hameed (@Jamshaidhameed2) reported

    @bt_uk Done. The equipment still has signal but don't assume it's quick as it should be

  • MollieWestrop Mollie-Anna Westrop (@MollieWestrop) reported

    @bt_uk Can you fix this problem seems like nobody can? I spent my over an hour on the phone yesterday and 45 minutes on live chat to get nowhere.

  • NigelFoan Nigel Foan (@NigelFoan) reported

    Told by @BT_UK my landline was moving to digital voice. At no point was it clear that my existing phone wouldn't work in the Hub2 without an adaptor. Very poor migration information. Now left without a landline for days

  • HighlanderToby Toby Michaels (@HighlanderToby) reported

    @bt_uk It has not. I will enter DMs though. No issues in my area

  • RogerKBrent1 Roger K Brent (@RogerKBrent1) reported

    @ChrisGrvs @btsport Jokes right?! I normally record the show on my BT box but it failed. Luckily it was in last night so I watched. But still bad from @btsport not to even respond to this 😡

  • BurkinshawAnna Anna Burkinshaw (@BurkinshawAnna) reported

    @bt_uk your service is beyond appalling. I am shocked at the number of errors that have been made and the untruths I have been told by your advisors. 7 days (so far) without an internet connection and I work from home. I have never experienced such poor service from a company.

  • SAsbefor Sam Asbefor (@SAsbefor) reported

    @MSportLtd @GreensmithGus Love to have rallying on Sky or even FoC somewhere rather than be #HeldToRansom by yet another "service" that is @btsport

  • smichail89 S Michail (@smichail89) reported

    @btbusinesscare Is Ann Devine still working for you? She’s ignored my emails for days and I’m incorrectly being charged after she told me she was resolving our problem...

  • gavintulloch Gavin Tulloch (@gavintulloch) reported

    @bt_uk No, because there is an aerial cable there, it’s just doesn’t seem to be working. An engineer came out today to set up the phone line. That’s all I was told was needed when I phoned to order BT. Phoned today and they said if adapter doesn’t work then TSG would need to fix?