BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

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The latest reports from users having issues in Mitcham come from postal codes CR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 03/07/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Camden Town, Hammersmith, Hampstead, City of London, London, Isleworth, Hackney, Islington, Ealing, Southwark, Northolt, Ilford, Paddington and City of Westminster.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCamden Town Internet
United KingdomHammersmith Internet
United KingdomHampstead Internet
United KingdomCity of London E-mail
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonwpitcher Jason Pitcher (@jasonwpitcher) reported

    @bt_uk not happy with the service we are getting got no Internet, so can't work from home,loss of income,no engineer until Monday, no apologies or offer of compensation

  • EmsyLamb Emma Short (@EmsyLamb) reported

    @bt_uk It’s not often you can rave about exemplary customer care in the UK, but BT raised the bar yesterday. When the lightning storm destroyed my router, they called me within the hour and a replacement router arrived this morning, free of charge. Perfect.

  • GoodingDavid David Gooding (@GoodingDavid) reported

    @bt_uk I want to complain about your terrible service. Three times this week I have been promised an engineer and 3 times they have not turned up. 6 hours I have spent on the phone talking to different people or listening to your hold music. I am still without broadband or phone.

  • pkelly67 pat (@pkelly67) reported

    When is @btsport @btsportfootball going to sack that thick as **** dipstick @stephencraigan ???

  • aqualavender bev crowter (@aqualavender) reported

    @bt_uk are you having issues with the pro box 5 installations in Worthing, Lewes and Brighton? 3 Engineers have been out and tried to install box 3 times. Internet fine but TV guide not working and handset freezes. All three engineers state they are having issues.

  • matureuser Londonlad59 (@matureuser) reported

    @bt_uk I think people are beginning to get fed up with having this subject rammed down their throats.

  • ThatLeighBrown Leigh Brown™️ (@ThatLeighBrown) reported

    THANKS @btsport for REMOVING #chromecast support for your app. With no warning, because “it turns out it’s cheaper way to watch than via our set top box”! Now my elderly dad with his chromecast is now screwed and confused about what to do. @BTCare sort this out! #btsport #bt

  • iainrobb83 Iain Robb (@iainrobb83) reported

    @btsport @EE need to get a grip, going round in circles to watch the football tonight on the app and both saying its each others fault. Cant wait to cancel this contract #cowboys #anyonegotastreamforthegame #shambles

  • EDWStoddart Ewan Stoddart 💙 (@EDWStoddart) reported

    @bt_uk we are now at 4 separate visits by your engineers to get us connected and still no broadband - I am no trying to call up to chase for an update and it simply cuts out after 5 mins on your main number / not great service !

  • tammytastic69 The Timelush 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tammytastic69) reported

    @btsport can you explain why my BT box doesn't support 4K but my BT Sport app on my TV does ?