BT (British Telecom) outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, Southwark, Purley, Wandsworth, Kensington, Morden, Kingston upon Thames, Beckenham, Epsom, Carshalton, and Coulsdon.

City	Problem Type	Report Time
Croydon	Total Blackout	24 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Southwark	Internet	1 day ago
Croydon	Internet	2 days ago
Purley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Niamh Wimperis (@WimperisDesigns) reported 1 minute ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Jeremy Trevathan (@JezzaTrev) reported 1 minute ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Jessica Andrews (@Jess_L_Andrews) reported 3 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  barrie brown (@barriebrown1) reported 5 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Lonely-planet-girl (@excellenceinLDN) reported 9 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  kanish official (@kanishofficial) reported 14 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 21 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  David Venters (@VentersGaming) reported 22 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  coolio (@coolhati) reported 28 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Kudret (@Kurdeck) reported 32 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 40 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  JorG (@spanishgeo) reported 44 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Jon (@R0LLSY) reported 44 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Bridgette Parlma (@Bparlma) reported 47 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Jane Tippett (@Janietip) reported 47 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Allen_lovemymind (@EpsomMental) reported 48 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Elliott Rawstron (@Elliottrawstron) reported 51 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Ingrid Marsh (@IngridMarsh_) reported 54 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Sam Luis Verissimo (@SamVerissimo) reported 54 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Anouska Leon (@AnouskaLeon) reported 56 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma (@em_doapsi) reported 6 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  Jon Chadwick (@JonD_Chadwick) reported 6 minutes ago

  @bt_uk Thanks. I have tried that. Three times. Doesn't work

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 7 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  Ian Branch (@branchy_boy) reported 11 minutes ago

  @BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too

• 
  Emma (@88ejackson88) reported 11 minutes ago

  @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

• 
  Jon Chadwick (@JonD_Chadwick) reported 15 minutes ago

  @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

• 
  thisissaffers (@ThisisSaffers) reported 17 minutes ago

  @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

• 
  emze (@KerZE87) reported 21 minutes ago

  @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

• 
  John Davis (@chartjohn30) reported 21 minutes ago

  @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

• 
  Norman Wilson (@nwwilson) reported 23 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏