BT (British Telecom) outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Kensington, Southwark, Purley, Wandsworth, Hammersmith, Surbiton, Kingston upon Thames, Epsom, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
Kensington	Internet	3 hours ago
Southwark	Internet	9 hours ago
Croydon	Internet	9 hours ago
Purley	Internet	11 hours ago
Croydon	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  devanik saha (@devanikindia) reported 1 minute ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Andy Gaffey (@andy_gaffey) reported 2 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Niamh Wimperis (@WimperisDesigns) reported 2 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Allen_lovemymind (@EpsomMental) reported 7 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Johnny Dowling (@JohnnyDowling10) reported 8 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Kieran Shew (@shoeburger) reported 10 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Edward berry (@eddibfit87) reported 14 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Kudret (@Kurdeck) reported 16 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Elliott Rawstron (@Elliottrawstron) reported 20 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  JIGGYJAMMER (@JIGGYJAMMER) reported 25 minutes ago from Epsom and Ewell District, England

  @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 31 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Jeremy Trevathan (@JezzaTrev) reported 34 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 43 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Steven Chapman (@DrStevenChapman) reported 44 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Chloe Rose (@chloe_rose812) reported 44 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Allen_lovemymind (@EpsomMental) reported 44 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Jane Lyons (@JaneBLyons) reported 48 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Kurtis Simon (@kurtistime1985) reported 51 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 51 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Elliott Rawstron (@Elliottrawstron) reported 57 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Beeson (@peeceebee23) reported 2 minutes ago

  @bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 3 minutes ago

  Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

• 
  Tom Tolkien (@tomtolkien) reported 6 minutes ago

  @bt_uk how do I cancel my BT account?

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 7 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  PTID1977 (@PhilH1977) reported 10 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 11 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  john littler (@jonboy_103) reported 11 minutes ago

  @BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡

• 
  Chris Pugh (@chpugh1) reported 11 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT

• 
  Darren Smith (@Smicer999) reported 14 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  tha Movement Noize Production (@JumaMhlanga) reported 15 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff