BT (British Telecom) outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Purley, Southwark, Hammersmith, Greater London, Wandsworth, Thornton Heath, Kensington, Surbiton, Kingston upon Thames, Epsom, Morden, Beckenham, and Carshalton.

City	Problem Type	Report Time
Croydon	Internet	17 hours ago
Purley	Internet	20 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Jessica Andrews (@Jess_L_Andrews) reported 10 seconds ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Paton (@MarkPaton84) reported 47 seconds ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Sandro Rosa (@SMarxx4) reported 4 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Ollie Geale (@OllieGeale) reported 11 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Kieran Shew (@shoeburger) reported 13 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  JorG (@spanishgeo) reported 15 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Allen_lovemymind (@EpsomMental) reported 19 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Niamh Wimperis (@WimperisDesigns) reported 22 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 22 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  The at home gooner (@GoonerArmchair) reported 25 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Shermin A Ali (@SherminAaliYoga) reported 26 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Henry (@erossiniuk) reported 29 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Adama Traores not that hench pal (@adama_not) reported 34 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Kudret (@Kurdeck) reported 36 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Ingrid Marsh (@IngridMarsh_) reported 36 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  LPESSN (@LPESSN) reported 50 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  Chloe Rose (@chloe_rose812) reported 51 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Scarebear (@Scare158Steve) reported 52 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Aaron (@HouseArrestFM) reported 58 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Danielle Altink (@danialtink) reported 58 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  uılʞuɐɹℲ (@puddles46) reported 11 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  Andy250 (@Ministryofmess) reported 12 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  Claire Rendall (@clairerendall1) reported 15 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  Vicki (@vcotton21) reported 15 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Darren Smith (@Smicer999) reported 18 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Berni (@BikerBerni) reported 18 minutes ago

  @bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised

• 
  Kevin Fowler (@KevinF1311) reported 21 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  Axel F 🤠 (@BoabSideshow) reported 22 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  Dave R (@daveRessex) reported 23 minutes ago

  @bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?

• 
  Tom Tolkien (@tomtolkien) reported 24 minutes ago

  @bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.