BT (British Telecom) Outage Report in Mitcham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Mitcham come from postal codes CR4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Bromley, Hammersmith, Wembley, London, Hounslow, Islington, Newham, Fulham, Croydon, Kensington, Southwark, Catford, Purley, Hackney and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Phone | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| Wembley |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Burch
(@sallyburch) reported
@bt_uk we’ve tried to speak to SOMEONE about our broadband & cancelling BT Sport 3 times now.Have given up after holding an hour each time.On hold for 30 minutes at the mo. How do we actually get to speak to someone or do we just cancel the DD and see if someone gets in touch?
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Dr Jed Jerwood (he/him)
(@JedJerwood) reported
@bt_uk currently experiencing pretty rubbish service from BT. No services and no resolution - been on to customer services, live chat and text since 2pm
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Scott
(@scottberwick) reported
@bt_uk the phone lines in Leuchars KY16 seem to be down. It’s not possible to make or receive calls. Can you advise?
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Rosie Day
(@rosieday1622) reported
@bt_uk I suggest you stop partnering with OpenReach! They are constantly cancelling, rearranging dates and changing things with our order! Never had to ring BT so much in my life! Absolutely outrageous service!
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TAH
(@auckhull) reported
@bt_uk your engineer damaged our house leaning the ladder up against the down pipe. Water has poured into our house. You fobbed us off and took zero responsibility when called. Sort it out!
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Layla
(@laylaplace) reported
@bt_uk please respond to DM 27 hours to fix a broadband issue is ridiculous
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paul sparrow
(@paulspa52456190) reported
@bt_uk What a surprise...no reply Unbelievable bad customer service
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Matt
(@MattFUTTrading) reported
Well, big thanks to the useless sacks of 💩 over at BT. Internet down all of today ✅ On the phone for 2 hours trying to get it sorted ✅ No fix until Tuesday ✅ Oh and to top it off, cheeky **** says they’re on strike tomorrow so won’t be able to assist See ya @bt_uk 👋🏻
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Chris Hewitson
(@chrishew08) reported
@AILAHT0909 @bt_uk We are currently Day 5 with the same issue, seems to be an issue with their automated messages as we have had two message like this and still no net.
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L.
(@NoLifeNeeter) reported
@Burleylass @teeny_beanie911 @bt_uk You never see any existing customer offers unless you pretend you're about to leave to a different ISP.