BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

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The latest reports from users having issues in Mitcham come from postal codes CR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 02/17/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Croydon, London, City of Westminster, City of London, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath, Hounslow, Hackney, Redhill and Orpington.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • heathertweed Heather Tweed (@heathertweed) reported

    @bt_uk Oh yes I’ll keep this going for over a month and know that you have no phone line, internet or other possible provider. Ah yes I’ll also throw in forgetting to book a big vital piece of equipment every time. And you can stay in all day! Yes I pride myself on my customer service!

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk @MarcAllera @HwatsonBT "So, BT made you think that they would always stay They said some things that they should never say Yeah, they broke mtheart like someone did to theirs And now they won't upgrade me for a second time"

  • bumblegoth BumbleGoth 🐝🦇 (@bumblegoth) reported

    Recently had @bt_uk @EE fibre broadband & phone line installed. The phone number we've been allocated used to belong to a phone repair shop. We're getting calls daily. Today's call: "hello, my husband threw his phone at our child and it's broken (the phone) can you fix it?" (1/2)

  • oliverclarke1 Ollie Clarke (@oliverclarke1) reported

    @SkyHelpTeam still have the same issues with my sky account can't access piggy bank. Broadband works when it wants... maybe I should try @bt_uk . I guess i shouldn't have put all my eggs in one basket... (seasonal pun!)

  • MarkOwe20822708 Mark Owen (@MarkOwe20822708) reported

    @SeniorsDarts @Snookerlegends @btsport Don't care never subscription to BTSport (the biggest rip off)

  • BWFCAndyG Andy (@BWFCAndyG) reported

    @bt_uk Hi. I have just received my final bill. You have charged me for an old broken box that I sent back already. I have also sent my other box, router and wifi discs back but it still shows as waiting for return when i check my account on your website.

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk @MarcAllera Hey @HwatsonBT , it surely can't be a technological marvel to move from one product to another that is supposedly unbreakable! Upgrade from Halo 2 to 3 gave me a speed upgrade of -47mbps. Does it really take 14 days to fix this? (If they even bother calling me)

  • new_sp_gamer New SP Adventurer (@new_sp_gamer) reported

    scenario ... i join BT Internet ... i attempt to change the bill day to align all my bills ... theres an error and it never changes i call @bt_uk who change it for me (they actually didn't) i call again to be told i will get a call back as there is an issue changing the date

  • frigginlegend Friggin Legend (@frigginlegend) reported

    @bt_uk maybe take some advice from the @AppleSupport customer service who are brilliant and actually do their jobs and fix things!

  • lpljimbo lpljimbo (@lpljimbo) reported

    @bt_uk ... you can't install until 3rd May and there's nothing you can do to change it. Please treat this as a complaint and listen to your Sales call when I placed the order to see what I was told, then let me know whether you can in fact bring the installation date...