BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 12/18/2025 14:40

December 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hackney, City of Westminster, Ilford, Camden Town, Newham, Hammersmith, Barking, Southwark, Wembley, Hounslow, City of London, Dorking and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCity of Westminster Total Blackout
United KingdomIlford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jw22gkclinic James Whittingham (@jw22gkclinic) reported

    The National League should be ashamed of themselves all the money they would have received over the years from @btsport for tv rights and they can’t help fund a team to see their season out but choose to punish them financially instead @TheVanaramaNL hang your head in shame.

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @Tech4GoodAwards @MarcAllera Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?

  • twatifold ✰ boo/dream/eleanor (@twatifold) reported

    @vilbursdead @bt_uk @BTS_UK NAWWWH STOP IT STOP IT THEYLL BAN ME FROM THEIR SERVICE /S

  • paulmdavies87 Paul Davies (@paulmdavies87) reported

    Hi @btsport, why are your YouTube football highlights terrible quality, with horizontal lines and picture tearing, even in 1080p?

  • georgina_mears Georgina Mears (@georgina_mears) reported

    @bt_uk I really don’t think that will happen all I want is internet is it to much to ask in 2021??? 5 months 2 weeks 6 days I have been waiting you take money each month for a service I am not getting I WFH this is now causing me stress I have No Internet just a mini hub not happy

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    @BTBusiness For the love of God, please leave our Country you horrible liberty taking scumbags. Please go. Scottish cash for Scottish interests..#noscottishsport @btsport

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @RobbieSavage8 @julesbreach If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....?

  • colinthecatter1 colinthecatterpillar (@colinthecatter1) reported

    @bt_uk are a total shower of ****. Wish I’d never left @SkyUK

  • cockneymagpie stephen dodds (@cockneymagpie) reported

    @bt_uk Spoke to lady from Doncaster who has explained to me what has happened and they re-ordered all the equipment 27th April not bad 27 days to get on line if it happens but no one has contacted me about my complaint your company is so poor at customer service

  • Loissssss FunsizeLo' (@Loissssss) reported

    @bt_uk ‘apparently’ according to your team member or colleague, an order which I have already received the equipment for has not gone through. Forget the internet. I am now left without a working phone line. How do you suggest I call emergency services if required?