BT (British Telecom) Outage Report in Mitcham, Greater London, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Westminster Abbey, Hammersmith, London, City of Westminster, Paddington, Southwark, Wembley, Mitcham, Islington, Sutton, Croydon, Dorking, Hounslow, Hampstead, and Newham.

City	Problem Type	Report Time
Westminster Abbey	Total Blackout	35 minutes ago
Hammersmith	E-mail	21 hours ago
London	E-mail	21 hours ago
London	Internet	21 hours ago
London	Wi-fi	21 hours ago
City of Westminster	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Lonely-planet-girl (@excellenceinLDN) reported 2 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Allen_lovemymind (@EpsomMental) reported 7 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Richard Foster (@richardfoster1) reported 7 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Dan White (@whitedan2001) reported 8 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Susan Pym (@susan_pym) reported 11 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 15 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 15 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  KP 🇺🇸 (@kylepont) reported 18 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Allen_lovemymind (@EpsomMental) reported 20 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Allen_lovemymind (@EpsomMental) reported 24 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Vix (@VixThatRuns) reported 26 minutes ago from Redhill, England

  @BrydonN2 @bt_uk Wow thats poor

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 27 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  john durant (@johndurant63) reported 29 minutes ago from Islington, England

  @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

• 
  jrachw (@am_on_the_fence) reported 33 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Ingrid Marsh (@IngridMarsh_) reported 35 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 39 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  GurunG PankaJ (@Godavarian193) reported 39 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Daniel Shade (@shade306) reported 43 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 55 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  john durant (@johndurant63) reported 59 minutes ago from Islington, England

  @bt_uk waited five hours for a engineer No communication Anotherost customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Owen (@Owen_Jenkss) reported 6 minutes ago

  @bt_uk 1hr later still on 500 ping, I’ll be cancelling my contract Monday never again will I use this ******* awful company absolute shambles

• 
  Browse Hosking (@Browssieboy) reported 12 minutes ago

  @bt_uk You’ve been looking at it for weeks and your just passing the buck from an idiot from cube and something called a rain man so don’t go sending me **** about you’ll do something you haven’t

• 
  Jacqui Woodley (@bigstaxjac) reported 13 minutes ago from Burgess Hill, England

  @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

• 
  Sammi O'Neill 💙 (@sammioneill) reported 21 minutes ago

  No no no. After weeks of problems @bt_uk. I DONT need my conversation closing on DM by saying turn off your device and then on again. My case IS OPEN. Not fixed.

• 
  Paul Webster (@PaulBWebster) reported 27 minutes ago

  @bt_uk hi my smart hub is just glowing green and has been for a couple of hours. Tried turning everything off and back on but nothing changes. In SW London. Any suggestions or is there a problem?

• 
  Sam Cerulean Ⓥ (@samcerulean) reported 28 minutes ago

  @OneRandomDolly @bt_uk Just go with Virgin Media Dolly, their wireless router is really good coverage. BT are one of the worst value for money ISP around. You can decent deals with Virgin aswell.

• 
  chalmers hill (@Gummidge_31) reported 30 minutes ago

  @seanp94 @btsport ******* he's no real

• 
  casey (@caseyjxyne) reported 31 minutes ago

  @bt_uk It would appear that you still have the ability to fast track people despite engineers being so busy. Faulty lines that are still semi-functioning can be prioritised, so why can’t those who have absolutely no service at all? So far you have been no help at all

• 
  OneRandomDolly (@OneRandomDolly) reported 31 minutes ago

  @samcerulean @bt_uk I want to change provider, but they are going to charge me almost £400 to leave the contract 😭😭😭 I'm absolutely sick of it, how hard is it to say "onay, you have an issue we cant fix, you can leave the contract free of charge"

• 
  sharon broomfield (@shazbroomfield) reported 31 minutes ago

  @bt_uk why is the internet down in the CV3 area? Not just BT customers