BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 12/21/2025 04:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Hammersmith, Croydon, Hackney, Camden Town, Paddington, Ilford, Southwark, City of London, City of Westminster, Newham, Barking, Wembley and Hounslow.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith TV

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JesusZuul Jesus Zuul (@JesusZuul) reported

    @btsport Where ******** is @PTI this week??

  • PyrolyM PyrolyMO (@PyrolyM) reported

    @bt_uk Infinity 2 for more than 7 years, never missed a payment, happy to pay nearly double compared to all the others as the service is very good and reliable. any chance I get a new version of the stone age router without cancellation of the whole contract?

  • mrdmc01 mrDmc01 (@mrdmc01) reported

    @bt_uk You won't get a penny from them. Younlay for a service. You don't get it. They don't compensate you. Aham.of an offer to give money back. They don't care. Avoid Avoid and Avoid. Advertising standards should investigate this. Read the small print folks and don't ever sign up to BT

  • MarkGale Mark Gale (@MarkGale) reported

    @bt_uk WiFi isn't the problem it's the archaic @bt_uk infrastructure that means video calls are like this.

  • mrdmc01 mrDmc01 (@mrdmc01) reported

    @bt_uk @fearedup They don't want an engineer. They want the as advertised £100. Which you will never give them as you log are a fraud. Advertising standards should look in to this blatant false advertising of a product they will never give(£100) sham of a company. avoid at a costs people.

  • GymSim Gymsim (@GymSim) reported

    .@bt_uk contacted BT with an issue today. Was promised a call back within 2-4 hours. It's now been 10 hours, no call back. Can't say I am surprised

  • simonkingmedia Simon King (@simonkingmedia) reported

    @skytv The network connection on my Sky Q mini boxes always drops. Is this a Sky problem or a problem with my broadband provider, @bt_uk?

  • NumanAli21 Numan Ali (@NumanAli21) reported

    @bt_uk I’m trying to clear my balance on an old account, as I’ve just completed an IVA.I’ve been trying to clear this since august 2020. Can you please help?It still shows as BT on my credit file, therefore still sits with you.Please help as it’s becoming a huge waste of my time!

  • Mel_Vic Melissa Vickers (@Mel_Vic) reported

    @bt_uk just want to share a positive note. Internet been dropping out since Friday. Major incident in our area. Called BT and got through within 5minutes. Got a mini hub on it way today and received great customer services by Rob. Well done BT in these challenging times.

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.