BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Mitcham come from postal codes CR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 11/19/2025 22:35

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, London, Croydon, Hammersmith, Hackney, Twickenham, Paddington, Feltham, City of Westminster, Southall, Wandsworth, Tower Hamlets, Islington, Hounslow and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianoNazereth Brian (@BrianoNazereth) reported

    dear mister/miss/him/her/they/us @AmazonUK can you please look at #MotoGp for #amazonprime next year? Decent amount of football, my misses gets her shopping and I’d never return to @btsport you may have a new customer here 😎

  • SiobhanBarton1 Siobhan Barton (@SiobhanBarton1) reported

    @bt_uk 1 hour and 14 mins queuing to speak to an advisor. 8:50pm it gets answered and then hangs up. Appreciate you’re busy guys but that’s poor service #btbroadband

  • Scottybluecfc SheildingSocialist Scotty #IStandWithJeremyCorbyn (@Scottybluecfc) reported

    Three nights this week I have been promised call back about my complaint from @bt_uk. I can't wait to get my services moved to a new provider. Any one thinking of getting these cowboys as your provider don't!

  • mikeydurkan Michael Durkan (@mikeydurkan) reported

    @SkyHelpTeam I’ve had the absolute worst customer service I’ve ever experienced in my life. No broadband for two days and no one cares. NHS worker and can’t work from my own home. Genuinely wish I’d never moved my broadband from @bt_uk

  • OfficalDB David Burden (@OfficalDB) reported

    Why is the game on Amazon Prime?!! I pay a **** load for @SkySports and @btsport and its on Amazon! Total joke

  • 1878venus Venus Neary (@1878venus) reported

    I’m sorry but @bt_uk wifi is sooooooo bad. Any recommendations who to go with?

  • SimonWOfficial Simon (@SimonWOfficial) reported

    Hey @primevideosport any chance you can get the rights to every EPL game so we don't have to pay stupid money to @SkySports and @bt_uk. Would be nice to be able to afford to watch the English football from England without having to break the bank. Thank you.

  • Feroze88744126 Feroze Din Pal (@Feroze88744126) reported

    @primevideosport You should get your platform on @skysports or @btsport, you might be able to deliver a service then

  • pugh_andrew Andrew Pugh (@pugh_andrew) reported

    @AmazonHelp Not good enough for a company like this. You never see @SkySports or @btsport go down!

  • UseBy2022 Future (@UseBy2022) reported

    @bt_uk @bt_uk DM'd you my details. An engineer did have a look this evening - I popped out to ask how it was going he said he was having problems. I asked him to let me know how it went but he left without fixing anything What's going on guys. NO LANDLINE and patchy broadband at 2mbps