BT (British Telecom) outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, Morden, Croydon, Kensington, Wandsworth, Coulsdon, Westminster Abbey, Mitcham, Lambeth, Sutton, Fulham, Carshalton, Purley, and Greater London.

City	Problem Type	Report Time
Southwark	Internet	7 hours ago
Hammersmith	Total Blackout	11 hours ago
Hammersmith	Internet	17 hours ago
Southwark	Wi-fi	17 hours ago
Morden	Phone	17 hours ago
Hammersmith	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Aaron (@HouseArrestFM) reported 11 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Allen_lovemymind (@EpsomMental) reported 13 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Adama Traores not that hench pal (@adama_not) reported 16 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Matty (@Scott9M) reported 17 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Conor Saunders (@conor_saunders) reported 21 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Jeannie Di Bon (@jdibon) reported 22 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Milly Kenny-Ryder (@millykr) reported 23 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Kurtis Simon (@kurtistime1985) reported 25 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Sam Luis Verissimo (@SamVerissimo) reported 25 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 25 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Scarebear (@Scare158Steve) reported 29 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Johnny Dowling (@JohnnyDowling10) reported 32 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  James (@jimflit) reported 40 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  JorG (@spanishgeo) reported 42 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Jon (@R0LLSY) reported 42 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 42 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Rahel Bailie (@rahelab) reported 45 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 45 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Jenni Hibbert (@jhibbert1) reported 54 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  Elliott Rawstron (@Elliottrawstron) reported 56 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 4 minutes ago

  @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 6 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Ann Merrigan (@MerriganAnn) reported 8 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Adam Darke (@adarkelimited) reported 15 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  Kenta (@nemurikyosirou) reported 19 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Tubularswells (@Tubularswells) reported 19 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 25 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  Stockport871 (@stockport871) reported 27 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 29 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 30 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.