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BT (British Telecom)

BT (British Telecom) outages and service status in Mitcham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 5 outage signals in the last 24 hours around Mitcham, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 10, 11:13 AM GMT+1.
  • 73% Internet (73%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Kingston upon Thames, Southwark, Croydon, Wandsworth, Purley, Greater London, Beckenham, Mitcham, Kensington, Chessington, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 12 hours ago
Hammersmith Phone 13 hours ago
Hammersmith Internet 14 hours ago
Kingston upon Thames Internet 17 hours ago
Hammersmith Internet 22 hours ago
Southwark Internet 2 days ago

Nearby cities with recent reports

Hammersmith

7 recent signals

12 hours ago
Southwark

4 recent signals

2 days ago
Kingston upon Thames

1 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • janthea46
    Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • albsar1970
    Al Sarpong (@albsar1970) reported from Kensington, England

    Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

  • JaneBLyons
    Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • MarinerIndy
    James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Worcester Park, England

    @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • conor_saunders
    Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • LPESSN
    LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • KaraWillow
    Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • willjashley
    Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • DavidRobson84
    David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

  • mizmuggle
    Large Vodka (@mizmuggle) reported

    @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

  • mrchrisjohn
    mrchrisjohn (@mrchrisjohn) reported

    @bt_uk Your two-factor authorisation is not working No text messages are coming through!!

  • charlesdor66408
    Moyboy (@charlesdor66408) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk why do you keep calling my business partner whose phone number was never part of this account? why are you so awful? i can tell from the first word of your customer service automated broken that you are screwing up your business. a few more words and its even worse.

  • BithalSuraj
    Suraj Bithal (@BithalSuraj) reported

    @bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .

  • MeahCarl
    Carl Meah (@MeahCarl) reported

    @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

  • madmax889
    madmax889 (@madmax889) reported

    @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.