BT (British Telecom) Outage Report in Mitcham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Perivale, City of London, London, Ealing, Hackney, Southwark, Wembley, Walton-on-Thames, Teddington, Hammersmith, Croydon, Southall, Hounslow, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Perivale |
Internet | |
| City of London |
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| City of London |
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| London |
Internet | |
| Ealing |
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| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@chunkylover25) reported
@arfurenglish @bt_uk I normally do but Unfortunaltey due to my are being a new build no other provider took up the options to install cables all them yrs ago, so its BT or Sky and sky are **** down this way.
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GJM
(@zombie_apoc1) reported
@bt_uk Good Morning, I just wanted to say earlier I spoke with one of your staff via your chat portal. I didn’t catch their name but they resolved my issue immediately without excuse. They took ownership and dealt with the issue straightaway. Most importantly they were polite. 🙏
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Gary
(@gary4463150386) reported
@bt_uk Not really that unbreakable. BT wifi went down yesterday afternoon, daughter works from home. Wholly inconvenient. Did receive a temp mini hub this afternoon though so thanks for that 👍
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Matt Denchfield
(@mattdenchfield) reported
Given recent experience, trying to run @sky #SkyQ on a @bt_uk #fullfibretothepremises network - has to be the worst technological combination out there. It can’t go 1 hour without losing the network, getting lost, breaking up - why can’t 2 premium products actually work together?
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Natalie Wright🌸🙂🌸
(@natsrambles) reported
@bt_uk Yes, I have and it says there is an outage, that bizarrely starts at 5.30pm, that's in the future! Why so long to address the issue? Home internet is paramount these days, and mine is essential for my job.
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Jess
(@jessss_braderr) reported
@bt_uk your wifi and customer service are TERRIBLE! We’ve had 10 engineers out in a year and no one seems to care.. however you’d like to charge me nearly £900 to leave! Sky have offered us a package of less than half the price for more.. #btwifi #awfulcustomerservice
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Hornet Ade
(@adrianmark67) reported
@bt_uk I spoke to customer service who refused to provide a deadlock letter or details of your ADR process. I made them aware that I was taking BT to court and for details of who to name in the court proceeding again nothing but I was told help desk would ring but nobody did
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Sannah
(@SannahBanannah) reported
@bt_uk a huge shout out to Mohammed the tech expert in Bradford. He was a total gem, one of the kindest people in customer service and he stuck around to fix all our problems.
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Lucy Bradley 💙
(@lucyechester) reported
@bt_uk my 82 year old father was booked to have his Sky phone and broadband on June 7th …. Delayed. Then last week … no show. Just spoken to @skytv who can’t rebook him in until July 13th and can’t guarantee the engineer showing up. Bloody appalling service
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Robo Bot
(@robobotbotbot) reported
@bt_uk And the fix estimate just moves out about 12 hours every 8 hours.