BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 11/24/2025 06:35

November 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Newham, Hammersmith, Croydon, Ealing, Paddington, City of Westminster, Southwark, Hounslow, Ilford, Hampstead, City of London, Southall and Tower Hamlets.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 soph v. 458 (@sophb66) reported

    @bt_uk so I see Steph K has been working. Would you explain to me why my DMs have been ignored since THURSDAY?! If you are one of my contacts along with Laura S who has also not replied to me, it’s someone’s job to help!!!!!!!!!!!

  • NorthBankB9 Westy 🗣⚽️🔴⚪️🎼❌ (@NorthBankB9) reported

    @apy_1990 I’m assuming BTSport have announced as well, but Norwich at Home never going to be a tv pick. Burnley away has been majority of times.

  • nickylahughes Nicky (@nickylahughes) reported

    @bt_uk Husband currently one phone to one of your colleagues complaining about yet another broken appointment. Problem seems to start with poor communication with Openreach. Ends with poor communication to customer. Needs escalating now.

  • mrmemoz Mem (@mrmemoz) reported

    @SpaceCo61272771 @bt_uk Same issue in postcode N17 whats happening to the broadband @bt_uk

  • tinybookreview1 Leonie (@tinybookreview1) reported

    @bt_uk having issues with our FTTP solid orange light. We’ve tried resetting the hub and other troubleshooting but nothing is working. As we have FTTP we don’t have a landline number so it won’t give us a number to call for assistance. Can someone please assist?

  • JasonAshton84 Jason Ashton (@JasonAshton84) reported

    @bt_uk Hi Sharonk, the service is up and running now finally. However the person I spoke to who raised the complaint (Katie, Katherine? I didn’t write it down unfortunately) said she would be back in contact with me to arrange appropriate compensation given I wasn’t notified 1/

  • GeoVallance Geo Vallance (@GeoVallance) reported

    @btsport Why are you guys obsessed with making all @TheNotoriousMMA fights f'in PPV.. The card isn't exactly mind blowing!! Getting sick and tired of paying subscriptions to channels just for you lot to shift **** to PPV,you lot need reported!

  • nicolacm1979 nicola (@nicolacm1979) reported

    @bt_uk my broadband seems to have gone off. Can you tell me if there’s an outage in my area please? Postcode is BN22. Thanks

  • croderick1982 Chris Roderick (@croderick1982) reported

    @bt_uk Hi. Please investigate the declining standard of your BT Sport APP through smart TV, which keeps cutting out and giving error code VC526. Running a 63mb fibre connection, everything else works fine except for your app. Exceedingly poor.

  • EllisCummings13 Ellis ✌🏻 (@EllisCummings13) reported

    @bt_uk internet has been down in the Grimsby area for hours now. Please don’t send me the usual “have you done this” because we’ve done everything. Please fix it 🙏