BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 02/06/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Northolt, City of London, Ilford, Croydon, Wandsworth, Hackney, Reigate, City of Westminster, Southwark, Paddington, West Wickham, Hounslow and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomNortholt Wi-fi
United KingdomCity of London E-mail
United KingdomIlford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tristran3 Tris Kennedy (@Tristran3) reported

    @bt_uk They also told me on the phone this morning after cancelling my contract for no reason that because I'm now classed as a new customer I could get a better deal than before, worst customer service I've ever had from anywhere

  • nicky_1n2n Nic Mag (@nicky_1n2n) reported

    @bt_uk Very poor customer service /disregard for pensioners in #enniskillen who had the footpaths outside their homes excavated with no advance warning, resulting in restricted access and noise disruption 😡

  • redleaderwright Graeme (@redleaderwright) reported

    Gutted that #TheAshes has moved to @btsport. I mean it's bad enough you pay @skytv over £100/month and they want another £27/month for BT Sport.

  • xXxXPuNKDXxXx 🇬🇧 PuNKD Steven 🇬🇧 (@xXxXPuNKDXxXx) reported

    @bt_uk It's been installed. Incredibly slow though... getting about 5mb/s down and 600kb/s up. I seriously hope that picks up

  • 06196012 shing ip (@06196012) reported

    @bt_uk Internet's been down since last night. Tried restarting the hub but still ends up with the same result. Can you at least tell what the hell is going on please?

  • tommywdavid Tom David (@tommywdavid) reported

    @bt_uk my phone and BB is down for unscheduled maintenance, I have a backup wifi hub on but no data allowance msg. What am I paying you lots of money for?

  • ricman01 Richard B (@ricman01) reported

    2/2 @bt_uk . So NO phone or internet until BT send hub out. Engineer said 2nd one today with same problem. I rang BT explained wrong hub & you said you would send one out ASAP but then 6hrs later knowing I didn’t have a hub you cut me off. This is not acceptable in this day & age

  • Swingbridge2 Preston Dock Bridge #getthemaskbackon (@Swingbridge2) reported

    @Lostock_Henge @bt_uk Even though the cost is spread between all telephone companies via a levy there is never a "right" place to have a phonebox. To be fair the "everyone has a mobile" theory does not hold up and the vandals make the situation worse

  • PJ25King Philip King (@PJ25King) reported

    @bt_uk Really disappointed with your service.... Firstly you claim to have fixed a fault in my area and havent. The mini hub you sent has been cancelled so no reliable internet. Also your website lies about online chat hours for getting help...

  • ckcxn char (@ckcxn) reported

    Laughing and crying at @bt_uk student deal for broadband with a guaranteed speed of ZERO Mbps. ZERO how is that even a thing. Love not being able to do uni from home because my network provider sucks 🤪