BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

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The latest reports from users having issues in Mitcham come from postal codes CR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 10/14/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Brentford, Wandsworth, Southwark, Croydon, Hammersmith, Hounslow, Islington, Hackney, Camden Town, City of Westminster, Wembley, Ilford, Purley and Mitcham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBrentford Internet
United KingdomWandsworth Wi-fi
United KingdomSouthwark E-mail
United KingdomCroydon Total Blackout
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneEMCallaghan Jane Callaghan 🌈 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐶🐱🥾🧶 (@JaneEMCallaghan) reported from Sligo, Connaught

    Our 4th wait at home for a half day for a BT engineer. Two weeks with no Internet. 3 x 40 min hold on the telephone trying to get an answer as to why the engineer hasn't come in to fix the net. I guess it's time to move to another provider, eh @BT_uk

  • JayPDavies JP Davies (@JayPDavies) reported

    @DanielLambert29 @bt_uk I ended up emailing the entire board of directors before they dealt with my complaint, to be fair the lady from the chairman’s office was fantastic, and I’ll never be a direct customer of their again.

  • LillywhiteRea Rea Lillywhite (@LillywhiteRea) reported

    @jamclarkey @btbusinesscare Thank you! We do have the box but it still doesn't work. The engineers that have come out twice now come out and just say they don't know why and just leave us again :( I will continue to try and seek help :(

  • matrobsmith82 Matthew Smith (@matrobsmith82) reported

    @bt_uk hi I'm trying to return a router but have been unable to log onto my bt all day and cannot find how to process the return in the mybt app. Can you help? Thanks

  • Dowapr Doug (@Dowapr) reported

    @jubbsxx @bt_uk You still may have a problem as BT may well be involved.. We did and it took four weeks to get the work done.

  • JustSimonSocial JustSimon (@JustSimonSocial) reported

    @bt_uk you cut my broadband of 2 days before you should have before upgrading to fibre 900, spent 3 hours on the phone, kept getting cut off by your staff, no help at all! No compensation at all or apology! Now I have 2 days of no BB or SMART TV with 3 kids!!!

  • LillywhiteRea Rea Lillywhite (@LillywhiteRea) reported

    @bt_uk we are an ongoing customer of BT & your engineer came to our business & disconnected our phone line with no warning when sorting our Internet! have been trying to get this resolved for over a week and our business phone lines have been down for over a week! DISGRACEFUL!

  • ShaunGr62736190 Griff on Twitt (@ShaunGr62736190) reported

    @bt_uk Hi, it's the BT Diagnostics bot here. We've received your request for one of our agents to call you back. Unfortunately our text service is now closed, but don't worry, if you text ADVISOR during our opening hours of 8:00 AM until 9:00 PM. then we will aim to call you within 20

  • Sarahpr53090920 Sarah price (@Sarahpr53090920) reported

    @bt_uk Really?! Then explain to my why my Nan of 73 years widowed has been waiting over 5 weeks for a phone line! And had the complete run around from BT….. shocking/ non existent customer service!!!!!

  • Falsum66 Falsum (@Falsum66) reported

    @bt_uk Bt can you explain why my Wi-Fi has been of for 3 weeks now when we live in a fairly rural area and can’t get signal without our broadband and the fact that you have lied about fixing it multiple times