BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Mitcham come from postal codes CR4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 03/01/2026 10:20

March 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Ilford, Croydon, Hammersmith, Wembley, City of Westminster, Leyton, Camden Town, Hanwell, Waltham Forest, City of London, Poplar and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Dr_Phibes Anthony Peel (@_Dr_Phibes) reported

    @bt_uk Terrible service from BT. A simple case of changing the account holder after completing a contract has resulted in Two disabled customers being left without broadband or phone line! We were told there would be no loss of service! Shambolic treatment of vulnerable adults!

  • 05astephenson annabelle (@05astephenson) reported

    @bt_uk Is there an outage in bracknell, berkshire? Had no wifi all day

  • sdd_96 Stephen ☆ (@sdd_96) reported

    @bt_uk Do you have a fraud department? I’ve got a letter from a debt collection agency saying I owe money for a BT contract. I’ve never had a contract with yourselves.

  • Shalikahw1 Shalikahw (@Shalikahw1) reported

    @bt_uk is there any issue with the wifi tonight? The hub is showing a blue light but nothing is connecting...

  • jamiedharris Jamie Harris (@jamiedharris) reported

    @bt_uk Hi - we have a broadband outage in our area. When I try to use my mini hub, it says I’ve used up my credit? I didn’t realise I had credit - I thought this should be used when the connection is down?

  • si_peat Simon (@si_peat) reported

    @EE Sorry was dealing with the ongoing saga with @bt_uk …latest issues resolved with @EE and hoping this will be the last 🤞🏻

  • Latticepr Lattice PR (@Latticepr) reported

    @bt_uk Nothing has changed since yesterday apart from more of my neighbours taking to Twitter about this. Still don't know what has happened to our broadband. Have EE backup as part of contract but signal nor strong enough here

  • chrishowie84 Christopher Howarth (@chrishowie84) reported

    @bt_uk again my bt Internet is down. it was down for 10 days only a couple of months ago! what is going on ??

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @bt_uk I was, and because I don't have any mobile Internet, I figured I'd try the WIFI, but ironically it wouldn't sign in because I needed a mobile signal briefly to sign in to be allowed to use the WIFI, I gave up and just turned my phone off. Useless around here since December

  • theQuick_Manalt Quick Man -he/they- (@theQuick_Manalt) reported

    @Kasper_isnt_gay @bt_uk yup, going on here too. but it's being very stop-and-start now instead of a full outage.