BT (British Telecom) outages and service status in Mitcham, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Purley, Hammersmith, Morden, Kensington, Wandsworth, Coulsdon, and Westminster Abbey.

City	Problem Type	Report Time
Croydon	Internet	16 hours ago
Croydon	Phone	20 hours ago
Southwark	Wi-fi	1 day ago
Purley	Internet	2 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Allen_lovemymind (@EpsomMental) reported 1 minute ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Matty (@Scott9M) reported 4 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Gavin McLelland (@gmac7000) reported 4 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Rahel Bailie (@rahelab) reported 5 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Shermin A Ali (@SherminAaliYoga) reported 10 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 11 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Gary White (@_gary_white_) reported 12 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  GurunG PankaJ (@Godavarian193) reported 19 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Mark O'Callaghan (@EventOCallaghan) reported 20 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Sandro Rosa (@SMarxx4) reported 29 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Kieran Shew (@shoeburger) reported 31 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 32 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Kudret (@Kurdeck) reported 33 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  James (@jimflit) reported 38 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Steven Chapman (@DrStevenChapman) reported 40 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 42 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  James Morris (@JamesMorris77) reported 42 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Lonely-planet-girl (@excellenceinLDN) reported 52 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Joe Tyrrell (@JTyrrell_) reported 52 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  David Venters (@VentersGaming) reported 53 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kenta (@nemurikyosirou) reported 6 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  Paul stagg (@Staggly) reported 8 minutes ago

  @bt_uk @stokeygurl it’s a massive issue they’ve caused know all about - i can’t see bills or sort my wifi out or even renew a contract - so i’m leaving as they have been rude and unhelpful

• 
  Andrhu (@ALivMusico) reported 10 minutes ago

  @bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?

• 
  grace hooper (@messalinahooper) reported 10 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Andrhu (@ALivMusico) reported 13 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Brian McBride (@brian_mcbride1) reported 15 minutes ago

  @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.

• 
  keely (@keely490544) reported 20 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF

• 
  Ma$joe (@Twoostep22) reported 28 minutes ago

  @bt_uk you are truly the worst company for customer service.

• 
  Emma Neal (@EmmaJaneNeal) reported 30 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  Ste (@stepho2k1) reported 31 minutes ago

  @bt_uk why is your sales team pushing an elderly person with parkinsons to sign up for a new service. I will be calling tonight to sort this. Not happy