BT (British Telecom)

BT (British Telecom) Outage Report in Mitcham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mitcham, Greater London, England 01/29/2026 16:25

January 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Southwark, Tower Hamlets, City of Westminster, Hackney, Croydon, Wandsworth, Wembley, Paddington, Islington, Ilford, Hounslow, Poplar and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • skyebnic Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • JAndresDJ97 J Andres 🎧 (@JAndresDJ97) reported from Brentford, England

    @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • antoniofrank82 antonio (@antoniofrank82) reported from Brentford, England

    I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

  • Trizz_7 TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • Em_Hands Emma Hands (@Em_Hands) reported from Twickenham, England

    @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported from Camden Town, England

    @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

  • Silcox777 Nat 💕 (@Silcox777) reported from Worcester Park, England

    @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • albsar1970 Al Sarpong (@albsar1970) reported from Kensington, England

    Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Worcester Park, England

    @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NGRhodes Nick Rhodes (@NGRhodes) reported

    @TomNomNom @johnmclear @bt_uk Sadly not much choice here, no OpenReach FTTP until 2024 earliest and Virginmedia are crap in our area too.

  • AGEEZEY Adam (@AGEEZEY) reported

    @bt_uk Openreach said we need to contact BT as our contract is with you being our communication provider and they’re the network provider so you need to contact them. Shall I DM you address?

  • Eddie_Plum Edward J Plum (@Eddie_Plum) reported

    @bt_uk That's very disappointing, as it does result in a poorer online experience and didn't happen with my previous provider (@EE which is ironically the same company now). I'm unlikely to renew with BT after my contract period if they don't support location services.

  • JustUsTwoTravel Just Us Two Travel (@JustUsTwoTravel) reported

    no @bt_uk broadband for 16 hours and the @VodafoneUK 4G signal is atrocious, why do i even pay for it 👎🏻

  • Wizz57058652 Wizz (@Wizz57058652) reported

    @bt_uk Doesnt matter now, I'm going ahead and cancel because I'm rejoining virgin media BT have been great, zero issues but the speeds you offer in my area which is the most populated in Grimsby just isnt enough thesedays In 2022 you really should be offering more than 70mb/s

  • travelswmyphone Travelswithmyphone Rachel she|her (@travelswmyphone) reported

    Hi @bt_uk I've got no broadband (whole village seems cut off) but the only way to report it on your website is by sending a text with our landline number. I have no landline nor do neighbours. Surely this is a common problem. Help

  • soumeshika Swadeshika Prusty 🇮🇳 (@soumeshika) reported

    Hello @HyperopticCS , I am tweeting this using @bt_uk broadband, Coz your’s which unfortunately I am a customer never works when its required. What would it take to work again after numerous fixes done as claimed by you ? Does this tweet downloads at ur place ?

  • helenpegg Helen McWalter (@helenpegg) reported

    @bt_uk I’ve tried dealing with customer service 3 times, now saying can’t speak to Openreach until Friday and if they try before then @BTSopenreach won’t speak to them and if I phone them they’ll just put the phone down on me

  • Snaphead Dee (@Snaphead) reported

    @bt_uk This was over 48 hrs ago. What is the resolution eta? I cannot work atm.

  • Eddie_Plum Edward J Plum (@Eddie_Plum) reported

    @bt_uk Sorry, but that's untrue. Websites and apps think I'm in Northern Ireland, so I get adverts for "local" services in Belfast which aren't relevant and when I want to find my nearest retailer, it's an Irish one and the one down the road is 200 miles away. It's bad service.