BT (British Telecom) Outage Report in Mitcham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Croydon, Southwark, Hackney, City of London, Westerham, Kingston upon Thames, Ilford, Paddington, City of Westminster, Perivale, Ealing, Wembley and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
||
| Islington |
Wi-fi | |
| Croydon |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Carrick
(@TheMarkCarrick) reported
@btsport Please bring back @RobbieSavage8 and @DFletcherSport this #ItsANumbersGame is ****!
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Lucinda
(@Lucinda__Willis) reported
@bt_uk There’s a Priority Services Register for gas/elec and I’ve been advised that there’s something similar for broadband suppliers. I need to make sure that they will be prioritised for repairs should there be issues as they rely on their broadband e.g. calling for help in a fall. Ta
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Chris Bates
(@ChrisBatesMaths) reported
@bt_uk But we’ve already had one text saying it’ll already be up and running as a temporary measure and that deadline has passed already. We need a solution sorted today; daughter has school work to do, I have work that needs to be online; the wife currently cannot work from home.
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lee o
(@lee_o_85) reported
@bt_uk It’s just something else I can add to my complaint. I’ve had nothing but trouble ever since I arranged to switch to you. Wish I hadn’t bothered. Can’t wait for my contract to be up so I can find a new supplier
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Jason Pope
(@Jason_Pope) reported
@realadamsharpe @bt_uk Hi, any progress on this? I have the same issue. Thanks
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Prof Jonathan Pitches
(@jpitches68) reported
Funny that the 'cancel your free subscription' to #Britbox button is just off the screen on the @bt_uk account pages...
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Christine Browne
(@KrisbeBrowne) reported
@bt_uk Thank you for the info on the update. I do appreciate he's got a 4g mini hub which has kept him going in some respects. I just wanted to raise the issue of what a disaster it's been. It was supposed to be just a simple homemove. My daughter's was done in a couple of hours.
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Craig Dennis
(@craigmdennis) reported
@Trev_Morris @bt_uk @virginmedia Thankfully they let him out of his contract (after a lot of fighting). I'll never go near them, that's for sure.
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Christophe Caron
(@XtofCaron) reported
@bt_uk and the useless customer service continues. Wife was called and offered a morning or afternoon appointment for the engineer to come on Tuesday. Obv, chose the morning since we should already have internet since yesterday.
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lee o
(@lee_o_85) reported
@bt_uk Also do you have an email address for your complaints team as I don’t have any faith that the person who originally logged my complaint on the phone will have put all the details