BT (British Telecom) Outage Report in Addington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Addington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Addington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Coulsdon, London, Croydon, City of London, Southwark, Hammersmith, Wandsworth, Paddington, Bexleyheath, City of Westminster, Brentford, Kensington, Sutton, Greater London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Coulsdon |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Addington, England
Latest outage, problems and issue reports in Addington and nearby locations:
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ciro
(@figlioderoma) reported
Been a customer for around 8 years with @bt_uk and waning to upgrade my WiFi/Get some kind of deal and the website is telling me Im not eligible, bit of a downer 👎 what can you do to help/offer @bt_uk ?
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Pippa Tuke
(@pemt01) reported
@bt_uk Hi - I am not aware of any issues in my area. How do I check? Only had BT Halo since 16th Dec. Have been a loyal BT customer for many years and now wish I hadn’t upgraded to complete WiFi. Not impressed at all.
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julie smith
(@juliesm75049629) reported
@bt_uk Yes she does have a mobile phone, but that’s no reason not to escalate ! Since she became a BT customer, the standard of service, accessibility of service has been horrendous.
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Gusty Lancaster
(@lancaster1951) reported
@bt_uk Hello issues at CO6 4PD. No connection until tomorrow night??
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wullie mclaughlin
(@wulliemclaughl1) reported
premier leage games on the past 2 days and none of it on the telly, why ******** im paying for this shite @SkySports @btsport
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Tigershout
(@Tigershout2) reported
@bt_uk Never received ANY of this information. You were also delayed sending us a disc by two months. Your technician also never advised we would be charged. Disgusting customer service.
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Teresa Bull🐈 🐮
(@teribull72) reported
@bt_uk you promised my elderly mum a free mini hub on the 19th December and it still hasn't arrived. HELP! She hasn't had any broadband since the 18th. Engineer booked for the 3rd Jan for a new hub which we had to sign up for... we are not impressed right now!
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WaspInABottle
(@pendolinodriver) reported
@bt_uk why is it ever few weeks i report my speed has dropped and then you fix it? Do you hope you can get away with providing the correct speed just for a day ?
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Mike Mansin
(@MansinMike) reported
@bt_uk My resolution is to switch from BT to Virgin as I can get much faster speeds for half the price.
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WaspInABottle
(@pendolinodriver) reported
@bt_uk i will explain. i pay for 30 meg and get it for a few days. then like now it goes crap. i complain you fix and we continue like that