BT (British Telecom)

BT (British Telecom) Outage Report in Addington, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Addington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Addington, Greater London, England 02/11/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Newham, Croydon, Paddington, Poplar, City of Westminster, City of London, Epsom, Sutton, Mitcham, Wandsworth, Reigate, West Wickham and Greater London.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Addington, England

Latest outage, problems and issue reports in Addington and nearby locations:

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dvotee Dvotee (@dvotee) reported

    I was hoping to stream tonight but unfortunately @virginmedia seem to have decided they don't want me to... shoulda stayed with @bt_uk 20 years with them and never had these kind of issues.

  • shaffi97 Shaf (@shaffi97) reported

    24 months with @bt_uk and I chose to switch to @virginmedia. I saved £5 extra every month, but I pay for that £5 in service outages. Never cheat on your broadband 👍

  • NaomiTemplar NTem (@NaomiTemplar) reported

    @btbusinesscare Such a shame that you couldn’t help without me providing every part of our details which would be a grave security risk and I have not got time to do after over 3 months of giving our details and explaining the problems repeatedly. Our account number should be sufficient.

  • 19904L 19904LEW (@19904L) reported

    @virginmedia Crap customer service, no updates EVER, internet speed is always down from what it should be. But yet they will happily INCREASE the cost per month. @bt_uk do me a good deal and I’ll leave @virginmedia today. Mugs

  • PlayedNation PlayedNation (@PlayedNation) reported

    @bt_uk @keiranatharmony Can you offer the same service of 1gb connection and all channels if so can I have your contact details I will sign up right now!

  • hatimyhy (@hatimyhy) reported

    @bt_uk evening, may I know if there’s any issue in Maybury, Edinburgh? It seems that my broadband is not working. Plus 2 hours before, I received a text regarding the fault

  • Courtney_CSS Courtney Shaw♡YOU! (@Courtney_CSS) reported

    @virginmedia Virgin are awful 🙈 my internet connection at least once a-month goes down it’s actually a joke will not be renewing, @bt_uk way more reliable

  • ForestKingInsol ForestKing Insolvency Group (@ForestKingInsol) reported

    @virginmedia No issues with @bt_uk 👌🏼

  • LidlLevysTHFC #PochOUT (@LidlLevysTHFC) reported

    @virginmedia SORT YOUR ******* INTERNET OUT YOU ROBBING ***** !!! 24hrs it’s been dropping in and out, I don’t pay £120 a month for this ****, @skytv @bt_uk doing better deals and better internet and they use a phone line Sick of you pisstakers.

  • eehbygum Name cannot be blank (@eehbygum) reported

    @realgeedub1979 @bt_uk @keiranatharmony No company can deal with a switch from Virgin. You have to leave first then contact whichever company you want to join and give them the leading day. I wrote to VM in the end when I was leaving as I couldn't get through on the phone, and there's no online option to cancel.