BT (British Telecom)

BT (British Telecom) Outage Report in Addington, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Addington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Addington, Greater London, England 01/30/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Addington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Lewisham, London, Bermondsey, Croydon, Ealing, Streatham, Tower Hamlets, Fulham, Bromley, City of Westminster, Mitcham, Southwark, Surbiton, Paddington and Sutton.

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City Problem Type Report Time
United KingdomLewisham E-mail
United KingdomLondon Wi-fi
United KingdomBermondsey Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Addington, England

Latest outage, problems and issue reports in Addington and nearby locations:

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dhallamoi Dhallamoi realer jhon law (@Dhallamoi) reported

    @theMadridZone @btsport This mind game will never work. Pep.forget your feelings

  • aq_ Amaan Q (@aq_) reported

    Hi @bt_uk, I was auto-informed today my complaint has been closed, but BT have not informed me of any resolution. I have also been sent a bill for 'termination fee' which I was re-assured I wouldn't. And I still don't have broadband. So why is the complaint closed?

  • ancelliban mrbluesky (@ancelliban) reported

    @CashCurt1 @theMadridZone @btsport deep down he wants to, but due to his catalonia nature he's conflicted, that's why he's always coming out of nowhere to praise us like this, so when the day comes no one would be surprised

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?

  • AndrewGeddes23 andrew geddes🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀💚 (@AndrewGeddes23) reported

    @btbusinesscare Residential customer

  • skiathospurs colin (@skiathospurs) reported

    @VOD_Alex_ @bt_uk They live in a mobile deadzone,move rooms,you lose signal,so wifi,3/4g essential.Been having problems still 4 months later,engineer came they were running off a neighbours line,all the time,he had to go to a junction box up the road and reroute everything.

  • AdamPrtn Adam (@AdamPrtn) reported

    Switching back to @EE from @bt_uk Mobile, and surprise surprise. BT refusing to transfer my number. I am ******* sick of this, been fighting to get this done since 11am. EE understand and want to help, BT couldn't give a flying ****.

  • TeroCune Terocune (@TeroCune) reported

    @theMadridZone @btsport Such a passive-agressive swindling whiner this Guardiola crap. When he fails miserably one time after another, it's always someone else's fault

  • acmaerldiya Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • VOD_Alex_ Alex (@VOD_Alex_) reported

    @bt_uk Thank you.. DM sent. I was also told on the phone that a complaint has been raised. But I have had no email confirmation. Please check