BT (British Telecom) Outage Report in Salfords, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Salfords, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Salfords and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Salfords, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Westerham, Banstead, Purley, Warlingham, Horsham, Caterham, Redhill, Sutton, Epsom, East Grinstead, Wallington and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Salfords, England
Latest outage, problems and issue reports in Salfords and nearby locations:
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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charlie nicole
(@charlayyx) reported
@bt_uk Please can you let me know an update of the outage in SW2? I am due to wfh rest of week and still without Internet and the mini hub you have sent is useless
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charlie nicole
(@charlayyx) reported
@BTCare Please can you let me know an update of the outage in SW2? I am due to wfh rest of week and still without Internet and the mini hub you have sent is useless
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Jeff Witts
(@JeffWitts) reported
@bt_uk Never mind, I found it myself eventually. It was a bit of a struggle explaining things to them but eventually they promised to send someone out within 48 hours. 48 minutes later it was gone!
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laser_tronic
(@laser_tronic) reported
@bt_uk Appreciate the help but don’t wish to upgrade my account. I am using the 4G on my mobile account which is being used up because of this fault. Just really need BT to fix this problem as soon as possible. Thanks
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laser_tronic
(@laser_tronic) reported
@bt_uk hi any update on when our broadband will be fixed. It’s been down since Saturday
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David
(@GamingDaveUK) reported
@bt_uk @VodafoneUK @TalkTalk Idle curiosity, what's your hold time for customer services? Starting to debate a switch lol
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Smokey McBongwater.
(@Railridesurf) reported
@bt_uk Hub flashing purple... nothing moved was just watching YouTube when it started. Factory reset it, did the connections again still not working despite saying no issues in my area
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laser_tronic
(@laser_tronic) reported
@bt_uk What is the issue? It will be 5 days if that’s the date of it being fixed.
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Amanda Ezell
(@ShaManduh) reported
@bt_uk Yes, we are still without internet- 5 days now. We work from home- was using my phones hotspot till it stopped working today… throttling my service now too??
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Paul
(@ProfDrMrP) reported
@bt_uk seems like there is an outage for broadband in Cambridge CB2 , can you confirm/update ?