BT (British Telecom) Outage Report in Salfords, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Salfords, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Salfords and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Salfords, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Dorking, Westerham, Banstead, Purley, Warlingham, Horsham, Caterham, Redhill, Epsom, East Grinstead and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Salfords, England
Latest outage, problems and issue reports in Salfords and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NNAT 📝🌏
(@_Nell_AT_) reported
@bt_uk No internet connection in WD17 until end of next week! The internet should not be down for that long! How do I claim a refund on lost connectivity?
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WeazelUK
(@47isthenuts) reported
@SkyHelpTeam I shouldn’t have contact you for a credit you should do that automatically. As we have mobiles with sky, data to help cover the loss of service would be a very helpful offer. @BTCare hubs now have 4g built into their hubs and if you have an older one they send you a 4g hub
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Top Cat
(@tony_crosbie) reported
@btbusinesscare No , you have decided to close the complaint
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Jules D
(@smiley_jules) reported
@bt_uk what's the update on restoring the broadband service in Bridge of Don, Aberdeen? We were informed it would be fixed by 14.05. It came on for less than 5 minutes and is off again
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Tony Sutton
(@tony_sutton) reported
@ecochris_todd @Mrdini @bt_uk You will find that the BT kit has been there since 2008 - look on Google Maps Street View. The Council made that cycle lane very recently. So I would imagine they are in the progress of moving the BT kit soon. Research before bad naming them...
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David Weston
(@dw3st0n) reported
@bt_uk only took 3 attempts to recontact my TV package. 1st advisor from Dundee was more interested in setting me up as a new customer. 2nd advisor from Hull said he was having system issues and would call me back
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Graham Clewes
(@GrahamClewes) reported
Apparently I can watch #Scotland game but not @EnglandRugby. I’m sure I’ve got old fashioned thinking here so my problem but this morn I couldn’t watch @englandcricket as on #BTsport, now @PrimeVideo is not successfully streaming one of the rugby games. I miss BBC & ITV for sport
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Steven Breen
(@breensteven1) reported
@MrJDeacon Do not ever think about @bt_uk awful I was paying 25 with @EE who then advised me to go with bt I now pay more than double with what I was paying ee and a worse service!!!
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Michelle Jefferies
(@michie19) reported
@btsport we have a problem on a business account and cannot resolve it because offices are closed until Monday now, not great for commercial premises that are open all weekend until late at night, will be seeking compensator loss of customers!
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Nathan
(@Nathan53937963) reported
@BTCare absolutely appalling service from BT with our broadband that has been completely off for 5 days and counting!!! lack of customer care and non service and can’t get a engineer out To our house yet keep taking our hard earned money for NO BROADBAND