BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 12/18/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, Hounslow, Dorking, Wandsworth, Walton-on-Thames, Westerham, Kingston upon Thames, Teddington, Banstead, Purley, Fulham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaki21034 Zaki Abdul (@Zaki21034) reported

    @bt_uk is so bad

  • Iborra79L Phil Louey 🏏 (@Iborra79L) reported

    Fair to say pitch side interviewers ask some pretty ****, boring questions. I could do their job, in fact I'm going to apply to @btsport to see if they will give me a go. Des Kelly just asked Henderson if he thought Liverpool needed that win. Duh!

  • ayobamikale Ayobami Oluwanisola (@ayobamikale) reported

    @btsportfootball the Enhanced Player option on BT sport App is not working at all. It keeps loading the normal playing version each time I select the Enhanced player option. I missed the game tonight and I was unable to view both matches actions. #ChampionsLeague @bt_uk

  • Olumes58 John Olumide (@Olumes58) reported

    @AimThaMachine_ @btsport It's not uncommon You can't access some videos bcos of copyright issues where you live. Sometimes i don't see videos of American Sport pages even tho i am in an European Country

  • SirPinto1 Ifeanyi Emembo (@SirPinto1) reported

    @Yusuf03162735 @timGOATwerner @btsport Why did you post this I just don't get it Are we talking about goals n assist here or are we talking about the 4-1 by Mpape no penalty o But the Messi your trying to hype scored from penalty so sit down shut up n clap for Mpape Be a true football fan for once

  • planglufc Planglufc (@planglufc) reported

    @77thomo @Trappsradio @btsport We created more chances at the end of the season that the start dipstick - you're as bad as carney. No knowledge and spouting shite

  • coopsieyid Coopsie (@coopsieyid) reported

    @lighty64 @bt_uk Phoning at that time is unsociable (in my opinion) but are you a BT customer? Hopefully you can get this stopped by the person who responded (from BT) to your response to my tweet.

  • LazNFFC Laura (@LazNFFC) reported

    @bt_uk I’d just be happy with a hub that actually works!! Sick of having no internet. Discs don’t work, but I’ve got wait to get 3 (pointless) and then I’ll get an engineer out but all tests are ok going into the house. I lose signal in the room next to the hub! It’s a joke

  • dylancraven7 dylan (@dylancraven7) reported

    @bt_uk I get like 20/2 Mbps ******* awful lmfaoo

  • cupsoftherosay_ blasian. (@cupsoftherosay_) reported

    @StocksColin @btsport "cowardly" no, it's not offensive if I said "no offence" and stupid question doesn't mean you're stupid, and stupid is not an insult.