BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/17/2026 22:45

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Southwark, Thornton Heath, Hounslow, Redhill, Banstead, Caterham, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KhaosCentral Khaos (@KhaosCentral) reported

    @bt_uk could you explain why my Internet has been so bad for the last 2 days? Can't even watch a simple YouTube video without buffering every 30 seconds. I'm trying to work from home, conference calls are impossible

  • Lachlan_McCall Lachlan McCall (@Lachlan_McCall) reported

    @bt_uk Guys, seriously. This was hours ago. I gave up. Terrible support.

  • VickyGrut Vicky Grut (@VickyGrut) reported

    @BT_UK No broadband since yesterday. 2 online classes disrupted. Neighbours also have no service. An engineer attended yesterday & couldn’t fix. Another is due today. If they ALSO fail, can BT provide a 4g home hub or a dongle till service restored? I cannot work without wifi.

  • coll_wild Grant Coll (@coll_wild) reported

    Utterly spineless from @btsport ! showing complete lack of support for their employees...if they tell the rangers they're not showing their games, and no money shall go their way, they'd soon change their stance on allowing their thug support to dictate who works there

  • aubrey_mahlobo Aubrey Mahlobo (@aubrey_mahlobo) reported

    @ManUnitedZone_ @btsport Yes. We need to think past them. None of them will be here in two years. Greenwood doesn't have the body for it yet. We need to get #DusanVlahovic. He's perfect for United. Closest thing to Haarland. Aggressive. Power on the left foot. Goal machine in a crap team. Pace. Tall.

  • Double9InARow North men South men 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@Double9InARow) reported

    @GT_Football_ @btsport Pull the plug on showing this horrible clubs games and show solidarity with your employees

  • KyleUtterson5 Kyle Utterson (@KyleUtterson5) reported

    @btsport @mrjakehumphrey I'm so pleased that Jadon Sancho has got his 1st goal for Manchester United. He had a poor 1st half of the season last season for Dortmund but was sensational in the 2nd half of the season. Hopefully he can do the same for Manchester United. #UCLTonight

  • MoMan_64 Hadjiandthebandits (@MoMan_64) reported

    @ManUnitedZone_ @btsport The problem is that piece of 💩McGuire and the other Bum Fred. When Varane is healthy they’ll be fine. And that 36 year olds the f__king GOAT… you should know better

  • _reeceshaw Reece Shaw (@_reeceshaw) reported

    @bt_uk My internet has gone down happens quite often around this time this has happened a few times when trying to access the internet I was greeted by a page that told me to call a number upon calling the number I was advised that you are only open until 9pm please advise

  • aaronstearman Aaron Stearman (@aaronstearman) reported

    @kie50105987 @bt_uk Emailed them already so who knows when I’ll get a response. Might just cancel. Yeah it says 1 allocated them#n underneath, pending processing. It’s ridiculous!