BT (British Telecom) outages and service status in Banstead, England
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- BT (British Telecom) generated 1 outage signal in the last 24 hours around Banstead, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 10, 6:50 AM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Banstead, England
The most recent BT (British Telecom) outage reports came from the following cities: Kingston upon Thames, Tadworth, Croydon, Wandsworth, Purley, Beckenham, Redhill, Caterham, Horley, Reigate, Walton-on-Thames, Mitcham, Chessington, and Epsom.
| City | Problem Type | Report Time |
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Internet | 9 hours ago |
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Internet | 1 day ago |
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Wi-fi | 8 days ago |
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Internet | 12 days ago |
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13 days ago | |
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Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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C.N. (@livefr33diehard) reported from Bromley, England@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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devanik saha (@devanikindia) reported from Croydon, England@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Rob Holley (@robholley) reported from Camberwell, England@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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David Venters (@VentersGaming) reported from Croydon, Englandreally really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Glen Oglaza (@glenoglaza1) reported from Croydon, EnglandWhat is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Paton (@MarkPaton84) reported from Lambeth, EnglandFor gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reportedSo @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.
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GG (@G1NG3R_N1NJA_13) reported@bt_uk I’ve done all that. It’s not working. Apparently it’s now a fault.
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Sem Essessi (@SemiEssessi) reported@bt_uk why do you keep calling my business partner whose phone number was never part of this account? why are you so awful? i can tell from the first word of your customer service automated broken that you are screwing up your business. a few more words and its even worse.
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dannnehhh (@dannnehhh) reportedHi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?
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andy carson (@andy_carson101) reported@eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix
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heebee (@KHC99d) reported@bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling
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Macro Bielsa (@Forex_trader_4u) reported@bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum
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gusto beats (@gusto_beats) reportedFFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk 👇I have never met a bigger bunch of morons and incompetents. Absolute shysters and charlatans: