BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 01/20/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Tadworth, Hammersmith, Hounslow, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead, Southwark, Wandsworth, Dorking, Bromley and Wallington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon TV
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanLcfc1996 Dan (@DanLcfc1996) reported

    @bt_uk im seem to be struggling with Internet connection problems can u open dms with me

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • JuFitJuJu Julian (@JuFitJuJu) reported

    Now taking side bets on IF the new @bt_uk router is going to start working......was this morning before the engineer came and ‘boosted’ our signal....lost it more like

  • myviewofmylife My view of my life (@myviewofmylife) reported

    @bt_uk Yes Aled I do. Was promised the issue would be resolved Saturday and it wasn’t. Was then promised it would be resolved yesterday and it wasn’t. I was then promised a call today that didn’t happen, I’m impressed at the sheer level of incompetence!

  • StewartPinner1 I’m president elect,no I’mPresident elect (@StewartPinner1) reported

    @TalkTalk Well that proves the point I was saying I wish I had chosen you and not @bt_uk as my provider. Ironic you replied to a complaint about @bt_uk and they haven’t bothered. Not that I’m the least surprised they couldn’t careless. I will use you next time for sure.

  • he4therw4t5on Heather Watson (@he4therw4t5on) reported

    @bt_uk ...apparently complaints shouldn't go on any longer than 56 days? Hmmmm? We've lost track of the telephone calls (most averaging at 60mins plus) text messages/orders which mysteriously disappear/ engineers who fail to turn up...

  • pastyman72 🇬🇮 Darren Crisp 🇬🇮 (@pastyman72) reported

    The Jean-Marc Bosman documentary with @teamginola on @btsport is a must watch. That poor man sacrificed so much for his peers. Financially and mentally. Such a sad story. He deserved a much better outcome.

  • clm2071 Septimus McClonk (@clm2071) reported

    @bt_uk @susiesooze Its says to cancel. Top customer care there @bt_uk real focus on customer retention

  • clm2071 Septimus McClonk (@clm2071) reported

    @susiesooze @bt_uk I have the same email. It gives no info about what channels are going, no info about what happens if you do nothing. Links to taking out a new 24 month contract or cancelling without a fee....it really is very poor, reads as if you dont value your customers

  • susiesooze Susie Roberts (@susiesooze) reported

    @bt_uk It is a letter not an email. It’s very confusing & gives no advice at all. I’ve been a BT customer for many years & do not expect to have to change things & therefore pay more in the middle of my contract. Surely you should be aware of this letter that has been sent to customers?