BT (British Telecom) outages and service status in Banstead, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Caterham, Horley, Reigate, Wandsworth, Walton-on-Thames, Mitcham, Chessington, Epsom, Redhill, Ashtead, Purley, Tadworth, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Croydon	Internet	9 hours ago
Caterham	Internet	3 days ago
Croydon	Wi-fi	4 days ago
Horley	Internet	4 days ago
Croydon	Internet	4 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  Jessica Andrews (@Jess_L_Andrews) reported 3 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  David Venters (@VentersGaming) reported 3 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  victor martinez (@CoreblimeyVic) reported 10 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  Paton (@MarkPaton84) reported 11 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Johnny Dowling (@JohnnyDowling10) reported 19 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  victor martinez (@CoreblimeyVic) reported 20 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  GurunG PankaJ (@Godavarian193) reported 20 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Jared (@gxyred) reported 24 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Dean Woods (@deanwoods) reported 24 minutes ago from Horley, England

  @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

• 
  Cat Fitzmaurice (@cat_la) reported 24 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Mark O'Callaghan (@EventOCallaghan) reported 26 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  John Mitchell (@prof_j_mitchell) reported 27 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 30 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 33 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Jon (@R0LLSY) reported 34 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  DiscoverWatamu (@DiscoverWatamu) reported 44 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Loft4Words (@Loft4W) reported 49 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Elliott Rawstron (@Elliottrawstron) reported 53 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Joe Tyrrell (@JTyrrell_) reported 54 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  JPaulG 🐼 😷 (@JPaulG) reported 57 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H (@surkdidat) reported 2 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Daniel Factor (@DanielFactor79) reported 3 minutes ago

  @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off

• 
  gary tordoff (@chinleyman) reported 4 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  Dustfuch (@Dustfuch1) reported 7 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  northern monkey (@StephenR27465) reported 8 minutes ago

  @bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.

• 
  Chris (@tringgooner) reported 10 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  GerryC🏇🏾 (@Epsom1780) reported 13 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  Martyn_Budgie (@Budgie0624) reported 15 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  Pierssy 💙 (@Pierssy) reported 19 minutes ago

  @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

• 
  Jon Barnes (@jonbarnes10) reported 22 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service