BT (British Telecom) Outage Report in Banstead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Coulsdon, Hounslow, Southwark, Wandsworth, Brentford, Sutton, Feltham, Dorking, Walton-on-Thames, Westerham, Kingston upon Thames and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
-
JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
-
Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
-
Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
-
Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
-
Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
-
Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
-
Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
-
FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
-
Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
-
Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
-
Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
-
Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
-
Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
-
Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
-
Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
-
Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
-
Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
-
JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
HelenaHandcart
(@HellenaHandcart) reported
@bt_uk How do I contact someone in your Head Office who can sort out a landline account I neither asked for nor need. I'm not prepared to waste any more time holding to speak to customer advisors who can't transfer my call without cutting me off.
-
Henry Dewing
(@henrydewing) reported
@btsport whoever did the @Harlequins V’s @LeicesterTigers highlights on YouTube. Terrible.
-
Kevin Behan
(@KevinBehan) reported
@bt_uk hi, wonder if you can help me. Why is it when one makes a complaint to BT there is a conversation then Bt ‘close’ the complaint?
-
scott livesey
(@LiveseyScott) reported
@bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!
-
Tors
(@cornish_tors) reported
@IamAustinHealey @btsport I’ve long been involved with youth rugby and seen many talented payers who could never afford to go to uni drop out, and would never accept a hardship fund either
-
Stephen O’Reilly 🏋️♂️📈🎶💃🕺🍻🛌
(@highfields2020) reported
@btsport @btsportrugby who is this dreadful woman you have on your programme today? She seems to be determined to bring the mood down with catty remarks, and seemingly cannot take banter. Awful attitude.
-
Stace Trades
(@StaceTrades) reported
Being in England and paying extortionate prices for sports channels that don’t let us choose which game to watch. While the rest of the world have EVERY GAME on tv. @SkySportsPL @btsport give us game choice or we cancel. No one wants to watch Villa vs Chelsea Get me a fire stick
-
Steve Threlfall
(@Stevethrelfall) reported
**** @btsport putting UFC 280 on PPV, essentially charging customers twice to watch it. Robbing bastards! I’ll be illegally streaming it. Encourage everyone else to, so they get the message! @btsportufc #UFC280 #BTSPORT
-
1RedRidingHood
(@1RedRiding) reported
@bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything
-
Alan Macleod
(@AlanMacleod14) reported
@bt_uk Yay! I’ve got one for you! Why do you think it’s acceptable to force a customer to get Full Fibre broadband and then not connect them for 74 days (and counting)? Then whenever that customer rings for an update they get fobbed off for another 10 days and nothing ever happens?