BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Bromley, Southwark, Wandsworth, Warlingham, Hounslow, Croydon, Feltham, Mitcham, Brentford, Caterham, Catford, Fulham and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@alrhodes2309) reported
@bt_uk How can there be a contract in which the price can increase by any amount but you can't cancel it when the increase happens without being charged.
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Amanda
(@magicalmanda999) reported
@bt_uk Can bill contact me instead of the horrible person I had to deal with about my broadband
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Amy
(@ae_gloves) reported
@bt_uk my mum has waited in all day for her TV/internet installation. She was told at 11am that you would be there by 12pm but no one showed. She has waited in especially and called multiple times but can't get through - help please!
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Rick Bane
(@upsidedown751) reported
Come on @primevideosport sort out the shockingly poor quality on the #LIVWHU game. Wouldn't happen with @SkySportsPL or @btsport 😞😞
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Sarah Wilson
(@SarahWil230474) reported
@bt_uk As a small business really struggling to survive I’ve had no internet or phone in cranleigh for 2 days!! And no answers from you???? Disgusting service shocking awful!!!!!!!!!!
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Sarah Wilson
(@SarahWil230474) reported
@bt_uk As a small business really struggling to survive I’ve had no internet or phone in cranleigh for 2 days!! And no answers from you???? Disgusting service shocking awful!!!!!!!!!!
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clive French
(@fryertucks123) reported
@bt_uk your internet was fantastic for the first month but now we have not paid the extra to get the fastest one you do. It’s now a disgrace can’t even watch Amazon without it buffering constantly. One unhappy customer
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Ams
(@ams_leighfield) reported
@bt_uk (cont) I have requested to speak to a senior manager 6 times and have been promised a call back but to no avail. This is the worst customer service I have received - even the customer service team have admitted it is inadequate. 4 weeks without wifi. Sort it out!!!
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Dave Ashby
(@Liquidlizard) reported
@bt_uk Thank for your reply. I don't see any options that would resolve my issue. The problem is that our street was skipped during the last update to fibre. I've already had BT round to investigate...
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Wessex Cider
(@wessexcider) reported
@btsport how do I cancel subscription ? Can’t do it online and I’ve been on the phone for over an hour! Very poor service