BT (British Telecom) Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Streatham, Lewisham, Croydon, Hounslow, Balham, Carshalton, Southwark, Fulham, Isleworth, Feltham, Mitcham, Esher, Walton-on-Thames and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Streatham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Gavaghan Unis Leeds 76-80 & Manchester 02-04
(@HelenGavaghan) reported
@bt_uk FYI the call to me at 12.09 from a different number to the one less than an hour ago was also from one of these nasty stupid threatening people about internet disconnection. I will see what I can find on your website about stopping these fools.
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askey illustration
(@askeydesign) reported
@bt_uk What exactly are you wanting to check for me? The fact that you want to charge me £344 to cancel because I don’t need two BT accounts in one property? You’ve already told me this. My issue is that it’s EXCESSIVE to say the least. It’s hardly an admin fee.
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Casey Cooper
(@CaseyCo13527451) reported
@bt_uk I am a BT broadband customer and have registered interest for the PS5 but have still received no code. What is going on? Why does it seem only a handful of people who registered interest got a chance to buy a PS5? #ps5uk #ps5ukstock #ps5bt
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Casey Cooper
(@CaseyCo13527451) reported
@AshSing02342182 @bt_uk Plus even if there wasn't going to be enough for every customer (obviously) EVERYONE who registered should've been emailed a code and then it could've been first come, first serve which would've been fair.
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Jane Williams GPN, Dip moduleAsthma Dip moduleCOPD
(@jane_will61) reported
@bt_uk @BTCare Well, we’re onto day 13 of no landline and you still haven’t managed to fix it! I feel a very substantial discount coming on here
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Casey Cooper
(@CaseyCo13527451) reported
@Willjobe1 @bt_uk Even though I'm a @bt_uk customer and have registered interest I won't hold my breath for when the next batch 'drops'...
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Rhys Byrom
(@ByromRhys) reported
@CaseyCo13527451 @bt_uk Hey there, as many others are I’m a bt customer too, just wondering how do we go about registering interest? I can’t find a button to do so :P
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Sam
(@samgittings1998) reported
@bt_uk BT is awful- house phone rings, internet drops completely! The internet is dead slow!! When I ring them they say IVE got to pay for replacement parts
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Xmidnax
(@Xmidnax1) reported
@CaseyCo13527451 @bt_uk It's an absolute joke, people getting codes that aren't even customers. Starting to lose hope if can't even get one when you're a customer with them.
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Casey Cooper
(@CaseyCo13527451) reported
@ThomasPenny16 @bt_uk Are you sure? Doesn't matter either way. Despite being a customer and registering interest I'm clearly not getting a code am I @bt_uk?!