BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 01/17/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Thames Ditton, Redhill, Leatherhead, Southwark, Wandsworth, Hounslow, Dorking, Bromley, Wallington, Brentford, Fulham and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidBurgess73 David Burgess (The Legal 500) (@DavidBurgess73) reported

    Congrats @bt_uk who, despite promising to fix on Friday, have left my 86 dad with Alzheimer’s and reliant on Lifeline linked to WiFi, without any phone service.

  • TMCCALL91 TM (@TMCCALL91) reported

    @btsport guys kindly explain why ******** you have the milan Derby starting at 5.15 when it started at 5? " ashes reload " can wait ffs

  • weeseabee Michael (@weeseabee) reported

    @bt_uk can you advise is the telephone system down in PA23 area? Have broadband but no telephone service.

  • Steveho25139795 Steve hodges (@Steveho25139795) reported

    @Npteggchaser @bt_uk found BT difficult to deal with.. having to manage an old system with water in joints above & below ground a problem

  • Dougie_T_Aye Dougie Torrie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dougie_T_Aye) reported

    @btsport I’m sorry but the sound during the senior darts is blooming awful, was really looking forward to watching this aswell. #getitsorted

  • Calanais56 Lynda 💙#FBPE 3.5%🕷🇪🇺#LookAfterOurStar (@Calanais56) reported

    @bt_uk OK I'll DM you. It is really frustrating not to be able to contact the person dealing with my complaint. I have to wait for them contacting me.

  • nigelreynolds Nigel Reynolds (@nigelreynolds) reported

    @Ofcom we are having serious issues with @bt_uk they ahe failed to install our broadband and they have told us we would be contacted to discuss this on each of the last three days but they have not contacted us. What action can be taken against @bt_uk for this.

  • hannahbakesyay Hannah Jones (@hannahbakesyay) reported

    @bt_uk I have BT Sport through my Sky subscription but I can’t log into the BT sport app because it says I don’t have an active BT Sport subscription? I can log into the BT website so I have an account number-whose responsibility is it to fix this please?

  • steffieb07 steffieb (@steffieb07) reported

    @bt_uk Hi Yes you can, my internet service is terrible... I will DM you the info.

  • merchandiseman ☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England

    @bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service