BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/16/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Thornton Heath, Hounslow, Redhill, Banstead, Caterham, Croydon, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Phone
United KingdomThornton Heath Internet
United KingdomSouthwark Wi-fi
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • waagh_mat Empty (@waagh_mat) reported

    @bt_uk Still not working this morning..... ETA on a fix? Working from home today is going to be hard!!!

  • KnowsRalph Em Knows! (@KnowsRalph) reported

    @blnode @bt_uk @huaweiuk are you aware a LOT of Huawei mobiles currently cannot connect to the internet? Is there a server / IT issue??

  • MrP_Spidey Mr P (@MrP_Spidey) reported

    @bt_uk Well, you tell me. Absolutely impossible to get hold of! Cannot wait to cancel my contract and get away from this appalling service!

  • ghostinxideas Simon (@ghostinxideas) reported

    @bt_uk @7drah It's not an issue with social media. It's an issue with the Internet connection in general

  • sleepycofffee Shannon Hughes-Davis (@sleepycofffee) reported

    @bt_uk Booked an engineer visit for tomorrow morning as WiFi has been down all day, but I’ve got no confirmation email? Is it still going ahead please?

  • Char77x Charlie Cartledge (@Char77x) reported

    @AbbieLeanne_G @bt_uk Facebook, Instagram and WhatsApp are down globally. Our bt WiFi is also playing up xxx

  • Dcastaldi32 Deborah Castaldi (@Dcastaldi32) reported

    @bt_uk my router is blue but the devices connected have an exclamation mark next to the wifi signal on my phone but my tvs are working?

  • LisaJayneHobson Lisa Hobson (@LisaJayneHobson) reported

    So as my issues with @bt_uk are hopefully winding up (still no tv but hopeful!) am now in dispute with @JohnLewisRetail! Took £400 at the beginning of aug for a table they still have not delivered. No comm at all about delays. No promised callback on sun! 😩

  • Tall_Dark_Sarc Tall_Dark_Sarcastic (@Tall_Dark_Sarc) reported

    @bt_uk Thank you Nick. I’m in south east london. Please check for #woolwich #plumstead. I saw a tweet earlier that most of woolwich and plumstead is facing the issue.

  • KnowsRalph Em Knows! (@KnowsRalph) reported

    @blnode @bt_uk Our Huawei mobiles are the same, they try to connect to our BT wifi but are struggling. One moment it's working and then we get the exclamation mark saying not connected. The iPads are connected fine, so guessing it's a mobile / Huawei problem? Hampshire based