BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/14/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Banstead, Southwark, Redhill, Caterham, Croydon, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomBanstead Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Eelselim1 Lee (@Eelselim1) reported

    @DalaiPalmerMCR @redams66 @btsport Its public now them posts lad, i have seen it because you have publicly spouted crap so it has that to do with me.

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @OpenreachHelp @bt_uk @bt_uk ?? Can you clarify what the problem is and who needs to do something?

  • TolaSargeant Tola Sargeant (@TolaSargeant) reported

    @bt_uk Not at all impressed by home move service - had to cancel order as dates changed & yet you’ve erroneously cut off both landline & broadband & won’t reconnect till 7 Sept! Can nothing be done sooner?!

  • TashaLoader Tasha King (@TashaLoader) reported

    Brilliant service from @SkyHelpTeam with our #skyq and (non-Sky) wifi issue. Called this morning and engineer out within 2 hours, permanent and proper solution completed to sort something that has been ongoing for ages within one hour. Don’t get better than that. Take note @bt_uk

  • Scroofus scroofus (@Scroofus) reported

    @youfibre @netomniafibre I’ve given up , for the second time this week I’ve had to use my @bt_uk router to replace your service. Constant drop outs and buffering. It’s like having dial up broadband. Numerous calls to customer care and being told your working on it. DH1

  • JMccutc933 John McCutcheon (@JMccutc933) reported

    @SkySports Why is so much of the German football on the App and not the TV. Never got that with @btsport

  • Andy_Tattersall Andy Tattersall (@Andy_Tattersall) reported

    @bt_uk You say it's easy to speak to an advisor, yet you push customers to a text message service that does not allow me to reply. Every time I have to resort to calling the 'thinking of leaving us' no. and waiting for a reply to look at a fault that has been open for 5 weeks

  • strawberrisc strawberrisc (@strawberrisc) reported

    @btbusinesscare But when the issue is far deeper than just a weak connection there is no care at all.

  • IanMillin2 Ian Millin (@IanMillin2) reported

    I cannot believe that @bt_uk disconnecting the communities broadband for the second time in two months after the account being used by someone else. The account is paid by the project so surely they cannot cancel the line when the other person cancels.

  • Eelselim1 Lee (@Eelselim1) reported

    @DalaiPalmerMCR @redams66 @btsport Its crap because you have no basis for your opinion.