BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Hounslow, Southwark, Caterham, Catford, Bromley, Fulham, Purley, Twickenham, Feltham, Wandsworth, Byfleet and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Croydon |
Total Blackout | |
| Croydon |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Bennett
(@DebbieBennettPR) reported
@BTCare ongoing problems with broadband and BT acknowledge line unstable and yet engineers say nothing is wrong - you couldn't make it up. £50 in compensation this week alone but no resolution #timetoleave
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Blank_banshee7
(@BBanshee7) reported
Yo @bt_uk my WiFi is down, tried all the usual steps like restarting the hub, any word on your end? Seeing others reporting their Wi-Fi is down also
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Jon
(@jev42) reported
@bt_uk Well, I spent an hour on live chat booking an engineer and have woken up to a text from ooenreach asking if the problem, in my office has been solved. Assistance is not required. Fix your website, it is shambolic.
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@DeborahBestwick
(@DeborahBestwick) reported
@bt_uk Broadband activation is now scheduled for the 23rd, but this is after I was promised Hybrid Connect service from the 1st which hasn’t happened and was not possible as no one checked whether OpenReach had released the line. X2. started new order as instructed, ‘failed’again.
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Jonathan carey
(@carey_jonathan) reported
@bt_uk Yeah I've been told that but why was it cancelled? 2 days without broadband when working from home doesn't work too well. Our heating depends on WiFi too. My wife has to leave yesterday with our 10wk old daughter
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Jon
(@jev42) reported
@bt_uk Hi Luke. I am trying to report that your business website is broken and you cannot book engineering appointments with it. You don't need to look up any details, BT need a way to ensure that the website isn't broken. My account details etc are not relevant.
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Rick Guttridge
(@RickGuttridge) reported
.@bt_uk & @OpenreachHelp never fail to amaze me with their ineptitude. Been waiting since feb 23 for my phone line to be moved. Another day, another engineer not turned up yet the job is ‘complete’ The monopoly on providing home phone lines really does nothing for service 🤬#rant
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Cornish Blue
(@1cornishblue) reported
@AndyTelfer21 @btsport It does illustrate the problem. If he had been on VAR he’d have overturned the decision. Mind you he gets many of them wrong, so best keep him on TV where we are safe from him adding further incompetence to the game
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Tony
(@Tonysmini) reported
@samioik @jess_dubbs @bt_uk Have you looked at the MyBT app speed test to determine if it’s the line in or a WiFi issue?
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Ammaar
(@AmmaarZahir) reported
@bt_uk are the worst broadband provider, told them numerous times that the connection is bad and keeps dropping yet nothing is done and they keep sending engineers who say different things, they tell me to test it through the BT app but when it’s down it doesn’t let me.