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BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Southwark, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, and Redhill.

CityProblem TypeReport Time
Hammersmith Wi-fi 17 hours ago
Hammersmith Internet 22 hours ago
Croydon Internet 1 day ago
Hammersmith Internet 1 day ago
Southwark Internet 1 day ago
Croydon Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • nini2903
    Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • MissCarliJay
    Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • gmac7000
    Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • fackjossey
    Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • AntoineDingDong
    Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • Judiky
    Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • willjashley
    Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • kurtistime1985
    Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • conor_saunders
    Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • GByford75
    Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • SherminAaliYoga
    Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • stephen11shaw
    Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • JennyferWoods
    Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • stephen11shaw
    Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

  • TTVWill93
    Will93 (@TTVWill93) reported

    @bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up

  • CalvinXCI
    Calvin (@CalvinXCI) reported

    @domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf

  • TTVWill93
    Will93 (@TTVWill93) reported

    @bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account theirs no fault raised and no engineer has turned up

  • andyes1984
    Andy E (@andyes1984) reported

    @bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!

  • katiieking
    Katie FriendlyFaces (@katiieking) reported

    @bt_uk Do we still text Fix if it's an ongoing problem rather than just a one off downtime?

  • salty_crank
    Ben Hancock (@salty_crank) reported

    @bt_uk your broadband is a joke You say there is no downtime but near every day there are cut outs or the Internet speeds drop from the measly 15mbps to 6mbps Constant packet lose among other issues and to top it off, my mum is spending £26.99 for it and the Internet is crap

  • xRichardSlack
    🌑Richard Slack (@xRichardSlack) reported

    @bt_uk Could you set up a system where a customer could press a specific key sequence immediately after hanging up on a call to report it as a scam call? Once I have picked up the phone, my day is already interrupted, I don’t want to then have to find a website to report it.

  • johnwredfern
    John Redfern (@johnwredfern) reported

    @bt_uk Whats happening with the fix on the BT Virus Protect "FIREWALL" issue for iMac Big Sur users... can you provide your customers with an update and when this is likely to fixed.... it is part of the package you offer customers and you are failing to provide this.

  • Trieah1
    Trieah (@Trieah1) reported

    @bt_uk 1. Service not live even after a week 2. Spent 1.5 hours with Connections team, the first guy locked me out. 2. BT did not follow up on their update call 3. Complaint filed no follow up 4. Spent 1 hour with BT yesterday 5. BT missed our update call today. FIX YOUR SERVICE