BT (British Telecom) outages and service status in Banstead, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Reigate, Croydon, Caterham, Wandsworth, Walton-on-Thames, Mitcham, Chessington, Epsom, Redhill, Horley, Ashtead, Purley, Tadworth, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Reigate	Internet	11 hours ago
Croydon	Wi-fi	1 day ago
Caterham	Internet	1 day ago
Wandsworth	Internet	2 days ago
Croydon	Internet	2 days ago
Walton-on-Thames	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  Nat 💕 (@Silcox777) reported 1 minute ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Alex Munro (@ADMunro) reported 4 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  Joe Tyrrell (@JTyrrell_) reported 4 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  victor martinez (@CoreblimeyVic) reported 7 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  David Venters (@VentersGaming) reported 7 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Lonely-planet-girl (@excellenceinLDN) reported 7 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  John Mitchell (@prof_j_mitchell) reported 9 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 12 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  C.N. (@livefr33diehard) reported 18 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Ingrid Marsh (@IngridMarsh_) reported 18 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  KC (@ken_coello) reported 24 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 28 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  coolio (@coolhati) reported 29 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  steffan Dutch (@SteffanDutch) reported 30 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Andy Gaffey (@andy_gaffey) reported 34 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Jessica Andrews (@Jess_L_Andrews) reported 39 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Barry French (@Barry2103) reported 40 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 53 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 54 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Anne Ayres (@kingswoodranger) reported 57 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gary tordoff (@chinleyman) reported 7 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  pst (@sliverlodeone) reported 7 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  ABC (@charl32647) reported 9 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

• 
  me (@shenry1972) reported 10 minutes ago

  I'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.

• 
  Barbara Starkey (@brassbubs) reported 11 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Daniel Factor (@DanielFactor79) reported 18 minutes ago

  @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off

• 
  Angela Cummins (@Angela_Cummins) reported 19 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  Pete Wright (@CSI_Pete) reported 19 minutes ago

  @bt_uk Hi. Is the offer to upgrade my broadband for £1 a scam? The “checkout broadband “ only button doesn’t work unless I alter my tv package which then starts a new 24 month contract. Seems everyone has the same issue. Seems a con to me then.

• 
  Gillian Smith (@GillianSmith16) reported 23 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 23 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.