BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Fulham, Hounslow, Southwark, Wandsworth, Tadworth, Hammersmith, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead, Dorking and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Lewis🏴🔰
(@gavlew) reported
@bt_uk I have and they've said no. I'm not happy and I have now raised an official complaint. I would've been more than happy to have recontract for another 24 months as well which would mean BT would have my custom for at least an extra 7 months and more than likely many years after.
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ScotchExpertAM
(@AmScotch) reported
@kaatiemxx Hello @bt_uk I have been a waiting all morning for these photos to load, there seems to be an issue with my WiFi? I am disappointed never had issues before, please help
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Robert Timbre
(@RobTimbre) reported
@bt_uk #BEWARE We’ve just have a very dubious caller suggesting we should press 1,talk to an executive, because there has been suspicious activity on our broadband so they will be closing it down.The number that called was 01054680835. #BT please investigate and prosecute.Thanks
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Alex
(@TFMLondon) reported
@nanoade_ Raaaaahhhhh @bt_uk don’t be foolin’ today, help nano out.
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Marynicoschiavone@gmail.com
(@Marynicoschiav1) reported
@bt_uk I am waiting for a refund, last month I was refunded 20£ on 48.50£, this month still nothing but keeping paying as a never received a final bill. I was supposed to pay for 1 week
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North & South Arden TMO
(@NthSthArdenTMO) reported
@btbusinesscare We already have a live complaint but that is not helping. It is a series of linked issues which mean we barely have aphone line (ISDN) and are still waiting since November for the cloud voice system. Next stop Ofcom?
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Simon Farrell
(@2SlicesofJam) reported
@bt_uk Hello BT here. We are planning the work to provide your service and gaining access permission from third parties. You do not need to do anything and we will be in touch once it is complete. We have prepared some information on the next steps. You can see this here...
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ianduncs79
(@ianduncs79) reported
@bt_uk so we were supposed to have an engineer visit to set up our halo 3+ between 8-10am. At 11.40 used the live chat, they say they can’t help, ring bt, 1hr 16mins later I finally got through to qube gb who apparently contract to bt who then said he doesn’t have my job, ring bt
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imperial LTD
(@ltd_imperial) reported
@bt_uk Dear Management my fibre home 🏠 installation was attempted before the appointment date, due to security reasons they was denied access, my complaint was resolved by Lisa from Dundee office brilliant customer service 👍 highly recommend Bt products & services @BTGroup
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claire jackson
(@Frenchie2403) reported
@bt_uk the worst service EVER!!! Property was damaged by Open reach installing fibre broadband.. week later still no contact...