BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/01/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, Thornton Heath, Wandsworth, Hounslow, Walton-on-Thames, Sutton, Fulham, Tadworth, Hammersmith, Caterham, Reigate, Thames Ditton and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomCroydon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • Dan_J_Graham Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wilnotiam Wil Wellington (@wilnotiam) reported

    @VodafoneUK @bt_uk Maise, Vodafone is working fine. Issue is with @bt_uk.

  • GilesMoore Giles Moore (@GilesMoore) reported

    @btsport when are you going to fix your smart TV app so it won't buffer? 60 meg connection and it buffers every couple of minutes. It's a well known issue so please don't try and fob me off with the usual "self help" steps. Netflix and Prime can both deliver a smooth 4k service.

  • neilc_s neilc-s (@neilc_s) reported

    @bt_uk is there any chance someone can give us an honest answer as to when our telephone and internet will be fixed? 4 weeks with no phone and no internet being lied to every 2 days that and engineer is “coming tomorrow” how can this be even close to acceptable customer service

  • MaireadCunning4 Mairead Cunningham (@MaireadCunning4) reported

    @bt_uk says to customer, “eh actually we can’t give you Fibre we have no capacity in your area”. Customer replies, “but we have a contract with you, you promised and agreed to supply it”. @bt_uk says, “well its not really our fault, it’s @WeAreOpenreach, they have to tell us when

  • BruceWoodward3 Bruce Woodward - UBI is the Cure (@BruceWoodward3) reported

    @Parcelforcehelp A delivery to me from @BTCare has not been delivered and is at your Inverness office with "Address problem (insufficient address)" I haven't had a response from the contact form and would like to get my parcel delivered as soon as possible.

  • NicolaLily Nicola Hall (@NicolaLily) reported

    @bt_uk trying to speaker to an advisor for last two days . Fed up with Q system and holding . No advice on website. Have BTTv remote control has stopped working , changed battery x2 HELP !!!!!

  • Brutaleon Leon (@Brutaleon) reported

    @bt_uk Huh, only seems to be a problem with wifi speed vs ethernet which is normal, was expecting it to be DLM putting us at the absolute minimum banded profile again (which really shouldn't happen anyway)

  • HannahFraser4 Hannah Fraser (@HannahFraser4) reported

    @bt_uk our internet is down..... again! I e only just had one of your engineers come out and fix it! Really not impressed!!!

  • MaireadCunning4 Mairead Cunningham (@MaireadCunning4) reported

    @bt_uk to customers, “we can give u Fibre Broadband, here’s your contract, no problem we can supply it”. Months later still waiting, customer says to @bt_uk “Why has noone showed up at my house to connect us, noone is telling us whats going on?”

  • TrueBlue_Mikey 𝐌𝐢𝐤𝐞𝐲 🏍 (@TrueBlue_Mikey) reported

    ******* crowd noise on @btsport Never been that noisy at St Mary’s 😡