BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, Croydon, Wandsworth, Reigate, Southwark, West Wickham, Epsom, Feltham, Thornton Heath, Walton-on-Thames, Sutton, Fulham, Tadworth and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Toner
(@scoobyhugh8) reported
from
Lanarkshire, Scotland
@BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices
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co5design
(@co5design) reported
@bt_uk hi folks, I'm still waiting on a letter of deadlock from a complaint closed on 09/09 - can you advise please
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Katie Humphreys
(@hovemonkey) reported
@WeAreOpenreach @bt_uk Now the order placed in June is sounding like I cannot have my fibre broadband put in until December and all i get time after time is sorry sorry sorry its openreach we (bt) cant help it. But the problem is is that i cannot go to anyone else at all
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Fiddler & the Cat
(@Violinbeau) reported
@SketchLisa @BTCare BT should supply you with a halo to connect to broadband via 4g in meantime, @bt_uk they didn’t tell me that until the second outage in 3 weeks. Arrived next day.
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Jack
(@Jack97539183) reported
@bt_uk Worst service error charge me for engineer visit even thou fault was outside house. Piss take. Definitely leaving when contract ends.
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manksbanks
(@manksbanks1) reported
@bt_uk @MarcAllera Please could someone help me avoid having my BT internet email account deleted? It’s still active and has very important emails relating to my life-limited son’s medical care. Have had a BT account for over 20 years.
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Ian P
(@IanPsDarkCorner) reported
@SketchLisa @BTCare It'll take them a month for someone to go "oops" and press the right option on a dropdown menu. Welcome to broadband "support". :\
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Sharon Sutcliffe
(@Suts10) reported
@Ofcom @bt_uk Thank you, the problem appears to be that I am stuck in the middle, BT are saying that I need to speak to my alarm company and my alarm company are saying speak to BT. Please can I request an escalation within BT to help me? Thanks
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Just Julie 🐏 💙
(@Julie_Cotters) reported
@SketchLisa @BTCare My son had a BT broadband problem that went on for months, countless days taken off working waiting for engineers etc. Terrible! He eventually moved and swapped supplier 🙄
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Opinion ≠ Truth
(@ChoZanWan) reported
@bt_uk top guys are here now fixing my month old problem. Next step, compensation for lack of service!