BT (British Telecom) Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Southwark, Wandsworth, Hounslow, Brentford, Sutton, Feltham, Dorking, Walton-on-Thames, Westerham, Kingston upon Thames, Teddington and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alice edwards
(@Alicelbee) reported
@bt_uk 2/ They are elderly and have serious health conditions and it is frankly dangerous for them to be in a house with no means of communication to the emergency services and others. Why the delay?
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Champagne Ka$h
(@ChampagneKash) reported
@btsport I have a sport pass. It is not at all clear how to cancel it. Please could you help shed some light on this?
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @educationgovuk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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n | certified multi stan
(@Iucidnostalgia) reported
@bt_uk ***** FIX UR TERRIBLE WIFI!! i keep dropping from my calls and they won't let me rejoin
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アントニオ
(@H3NRYM4N) reported
Bad internet gonna drive me up a wall 🤢💀 @BTCare
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Nia Peris
(@niaperis) reported
@bt_uk Hi I’m a BT Halo customer, no internet connection since Monday but haven’t been offered a mini hub as yet - how do I arrange to get one please, so that we can make some attempt at home schooling and working?
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Emma Crowe
(@emma_crowe8) reported
@bt_uk I’m sure the wifi might be great if you ever actually follow up on your promise. We were assured we’d have broadband on the 29th November and are still without it. Apparently due to ‘a capacity issue’. No one has explained what that means.
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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Emma Crowe
(@emma_crowe8) reported
@bt_uk This is the worst customer service I’ve ever experienced.