BT (British Telecom) Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, Hounslow, Dorking, Wandsworth, Hammersmith, Walton-on-Thames, Westerham, Kingston upon Thames, Teddington, Banstead, Purley, Fulham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Croydon |
Wi-fi | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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hazelnc
(@hazelnaomi1) reported
@bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?
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Ex3dyXBL
(@3xedy) reported
@jasedurr @bt_uk @WeAreOpenreach It's there likes, I'm with talktalk and have the worst WiFi ever! But it's run on the BT lines, if you want what you pay for get virgin as they run there own line
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Sean
(@ChattinWrasslin) reported
@bt_uk It's not in the by ultimate channel and it's not just TV, it's the bt sport 1 all together, it's the same on your app, it's just the fact that you charge people extortionate amounts of money and give us horrible, horrible quality of programming
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Barrie Wakefield
(@barrie92445222) reported
@jasedurr @bt_uk @WeAreOpenreach That's awful hope it's resolved soon for you guys
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Peter (2M0SQL) 🏴🛰️
(@2m0sql) reported
@bt_uk I'm trying to upgrade to fibre via the website but after selecting the plan it just errors "Ref# CON-0083" and I can't get any further.
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Defu
(@DefuGFX) reported
@bt_uk It has been reported as a giant outage lol. We can't do speedtests or anything.
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Yamesh
(@yamesh) reported
@bt_uk Hello! Broadband and phone outage in our area. Your status site says all ok. Can't get through on phone. What's going on please?
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
So. @virginmedia Couldn't guarantee any service. Switched to @bt_uk, their engineer screwed us over with false info about line-faults. The Smalls are now using my phone as a HotSpot to get their school work done, whilst BT left us with a WiFi dongle for a week. W. T. A. F.
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anthony alonzi
(@alonzi_anthony) reported
Literally they moment @OpenreachHelp started digging up on the estate my WiFi goes kaput. This is unacceptable @bt_uk I’ve had to cancel all my live lessons and now wait for an engineer to come. I’m fuming.
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@skamungadrummer @virginmedia @bt_uk Generally, I'm done with all of them. We've been with Sky in the past and still had issues. They are all seriously questionable to me right now.