BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 12/11/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Westerham, London, Kingston upon Thames, Southwark, Walton-on-Thames, Teddington, Hammersmith, Croydon, Hounslow, Banstead, Purley, Fulham, Bromley, Wandsworth and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesterham Internet
United KingdomLondon Internet
United KingdomKingston upon Thames Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OTooleyAuthor Oliver J. Tooley (a.k.a. Olli Tooley) (@OTooleyAuthor) reported

    @Philhalliwell @bt_uk @TalkTalk Thing is, we shouldn't have to put up with this crap connection and still pay the same.

  • JackKitchen4 jk (@JackKitchen4) reported

    The 8th time in a month @bt_uk Internet is down, how much am I paying for this alongside bt sport? Ridiculous #se22 #Dulwich #internetdown

  • BlushFNBR au Blush (@BlushFNBR) reported

    like my INTERNET IS SO **** @bt_uk **** YOU, for the amount of ******* money we pay to get Internet from you and its UTTER **** its so dumb

  • Mr_Intimacy #ENDSARS #ENDPOLICEBRUTALITY (@Mr_Intimacy) reported

    @bt_uk I have done a trouble shoot Gareth. It says I have no network and will be resolved by the 1st of March. How am I supposed to work?

  • BlushFNBR au Blush (@BlushFNBR) reported

    @PlazFNBR @bt_uk Your must be godly then mine is so bad I have the most up to date hub aswell like idk what to do

  • david_hewson David Hewson (@david_hewson) reported

    @bt_uk I'm already registered with that but as you surely know it doesn't stop many calls. Which is why you developed Call Protect. I pay a lot of money for this line. It's shoddy I don't get the same service as people paying a lot less.

  • LittleMissRoo96 Little Miss Roo✨ (@LittleMissRoo96) reported

    @bt_uk @KelvinMacrae This automatic reply is DISGUSTING. 0 customer service whatsoever

  • JitenVaja Jiten Vaja (@JitenVaja) reported

    Hi @BTCare is there an email address to raise a complaint please?

  • lambert1959 plambert (@lambert1959) reported

    @bt_uk what’s going on with your broadband service, my bt states on going problems expected to be fixed shortly, rang contact number says major outage but will be fixed in next two hours but that was at 2.00am and it’s now 5 hours later. How am I meant to work today

  • LukeKnight97 Luke (@LukeKnight97) reported

    @bt_uk Hi, We had now Tv which we paid directly to them but we recently upgraded the BT TV package which included Now TV and you took over the Now TV account but we are still paying directly to now tv and bt? How do I cancel the original now tv pass ?