BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Dorking, Hounslow, Fulham, Hammersmith, Wandsworth, Carshalton, Southwark, Feltham, Purley, Edenbridge, Sutton, Redhill and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Dorking |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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thedapperduck
(@thedapperduck2) reported
This is the third time in the same week that @bt_uk has failed to show up to our house to help with our internet after several polite calls to ask why not and failing to produce any reasonable answers. Not reliable at all.
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John
(@johnwithbeard) reported
@bt_uk And then it says you won’t renew since I am landline only. Used to be broadband also but bt infrastructure so poor outages too long and frequent. 30 plus years as customer and bt won’t renew line saver. Not happy
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Claire Wheelan
(@ClaireWheelan) reported
@bt_uk Please help! Incredibly slow internet for days now and the number on your website (0800 800 150) is ringing out.
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Samuel Hickey
(@chippers84) reported
@bt_uk @WeAreOpenreach just want to say I think your service is absolutely rubbish! Tell us a repair was gonna be done by today and we had to CALL you to find out it’s now been pushed back to Wednesday complete joke worst decision join you!!!! #conmerchants
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Mike Sinclair
(@Mike_3266) reported
@bt_uk Hi, I logged a complaint with you last Thursday and was told that you would contact me after 2 days. It's now been over a week! This simply isn't good enough, please can you have someone call me ASAP
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John McKee
(@John_McKee) reported
@bt_uk I have been on the phone for three hours today , with none of your phone advisers being able to help in any way. I was hung up on once and promised a call back within half an hour which which has not materialised.
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Rachael Cunningham
(@RachC_92) reported
@bt_uk Hi BT! My wifi has stopped working this afternoon and the website is saying it won’t be fixed until tomorrow 😭 I’ve booked to watch a live streamed theatre production this evening and don’t fancy the fam squeezed round my phone to watch that so any help please?!
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J Roberts
(@jackbenrob) reported
@bt_uk Hi no theres no problem with the broadband connection to the house, its just bloody frustrating when your ads say 'why steam like this' when it's exactly how my yv box is streaming as they still don't connect by wifi and have to rely on tp links
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Lucy Ann Burke 💙
(@lucyannburke) reported
@bt_uk trying to move to Openreach and whilst customer service is great as real people -10 different people, across 5 calls, all of an hour long, mostly on hold and then cut off and still no broadband is making me rethink switching. HELP....
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Vince
(@VModifiedMind) reported
@BrambleLulu @bt_uk You'll want @WeAreOpenreach for that - BT Retail don't actually maintain the physical network, that's done by the almost-separate-but-not-quite Openreach... who in fairness last time I reported a similar issue where I lived did come out and sort it a couple days later.