BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 03/31/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Mitcham, Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomMitcham Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • misakimi82 misakimi82 (@misakimi82) reported

    @bt_uk 25a Woodcote Mews, SM6 8RB. as for the landline number I haven't a clue because part of my complaint is that BT changed my number without my permission!!! I have since moved back to Sky because of the absolutely shocking behaviour and service from BT.

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported

    @bt_uk your levels of service, account responsibility are nothing short of atrocious Checking my account today- the £232 refund highlighted on the account to be processed on 25th Vanished, no where to be seen. Promised call back, shock horror no call back. i cant wait to leave

  • luushezz Lush (@luushezz) reported

    @bt_uk having issues with my internet as usual but this time its terrible. Anyone else having issues?

  • misakimi82 misakimi82 (@misakimi82) reported

    @bt_uk I am now considering this harassment and will be contacting @Ofcom I have submitted a complaint via your site but have zero faith it will be dealt with properly.

  • famelicose2 famelicose (@famelicose2) reported

    @btbusinesscare @btbusinesscare You compensated me £25. My phone bill to resolve the issue (including VAT), was £26.54! So you have not provided any compensation at all, and I am still out of pocket! WTF do you use a premium line for your business customers? 2/n

  • TerryD_MK4 Terry Daniels (@TerryD_MK4) reported

    @bt_uk Hi Jules - yes I am. I emailed them this morning and no reply, and have direct messaged too. Please can you help?

  • TomCColey Thomas Coley (@TomCColey) reported

    @bt_uk Hi, I have been through both of these processes. The outage started yesterday evening and has been quoted to finish on Wednesday morning. How do I recoup the money I have paid during that time?

  • coachjemjem Jem (@coachjemjem) reported

    @bt_uk Sorry means you won’t do it again. Empty words don’t help me do my job & pay my bills. Please provide your head office address for complaints.

  • Satty7 Satty Lola (@Satty7) reported

    @SkyHelpTeam That does not help me…it’s 2pm!! Trying to speak to someone at Sky is like trying to get blood out of a stone!! So poor…compared to @virginmedia and @btsport - if this does not happen today are you going to pay for my day taken off to be at home?

  • hellraiser2009 James Bates (@hellraiser2009) reported

    @bt_uk hi I just wanted to report that signal in crayford DA1 area is very poor today. Will service be restored soon?