BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 01/24/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Fulham, Hounslow, Southwark, Wandsworth, Tadworth, Hammersmith, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead, Dorking and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelp_92 Rachel Pollitt (@rachelp_92) reported

    @bt_uk how can I cancel my broadband contract without calling you? I've given up on the long queue several times now!

  • BertramsL Bertrams Lukstins (@BertramsL) reported

    @bt_uk Too bad the engineer never showed up, so I canceled all of my Zooms for the day and tried to do work on a 1 MBPS hotspot for nothing.

  • cutesychar zoe,,!🍂 (@cutesychar) reported

    @bt_uk hi we have a bt box pro and we keep getting problems with the recordings. All our recordings say “failed to record” but they were there fine earlier. We had a different problem a few weeks ago with the box resetting itself and it we lost ou recordings then too.

  • JacksonInsane Jackson Williams (@JacksonInsane) reported

    @bt_uk Twice in one week we've been without broadband. Has been down since 11pm last night and est. Clear 5am, still without it. What's going on? Account GB25553686

  • m77sc Martin◼️◻️◼️◻️ (@m77sc) reported

    @btsport What's the point in me paying for a service which includes a mobile app if I can't watch it on holiday man?

  • AngryRead Dont read angry ! (@AngryRead) reported

    I can’t decide who’s worse or more boring , Paul Scholes or Owen Hargreaves. Worst part of watching football on btsport

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??

  • amelia_mcrae Amelia McRae (@amelia_mcrae) reported

    @bt_uk THE WORST Customer service I have ever experienced in my lifetime. Absolutely …. Diabolical

  • Childs4Shirley Shirley Childs (@Childs4Shirley) reported

    @bt_uk Not happy that I had to hold on for 45 mins to talk to customer services about a fault on my dad's landline. When I got through I still couldn't get an update on the problem.

  • TradingLeatherB Trading Leather Boxing (@TradingLeatherB) reported

    @bt_uk @hourmanmovies He probably pays about £50 a month and he has to pay for a text too? *******.