BT (British Telecom) Outage Report in Banstead, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Bromley, Southwark, Wandsworth, Warlingham, Hounslow, Croydon, Feltham, Mitcham, Brentford, Caterham, Catford, Fulham and Purley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Cunning
(@jimcunning1) reported
@BBCchrismclaug @btsport @policescotland Ur like all smsm. U helped to o bring this bile back into Scottish football under a different name SCOTTISH football was normal till the rangers football club came into the premier League the. The name rangers. Should never have been allowed by to soil our league agsin
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CharmingPerry
(@PerryCharming) reported
@bt_uk Your Full Fibre broadband is not fit for purpose. The drop off from room to room is ridiculous. I couldn’t even get 1mpbs in my sons room today. Both of my kids are begging that I go back to @VodafoneUK Your solution is to get me to pay even more money for complete wifi!
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rfcblue 🇬🇧
(@rfcblue) reported
@glasgowcathcart @BBCchrismclaug @btsport Right big mouth, can you show me proof that they were banned?? No as the were not security cleared that was the reason. Anyway why would they bigots be allowed in, theirs hatred for Rangers is as bad as yours pr*ck
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Syreford Quarry
(@SyrefordQuarry) reported
@btbusinesscare Absolutely appalling customer service. 18 months of sheer hell with BT Business. Our clients have at times lost all phone line connection due to their inadequacy. Shame on you BT for your appalling service £1000,s lost in revenue for our small business
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Lilo
(@classabstract) reported
@bt_uk what an absolute joke of a company you are. You come out to replace the telephone pole, break it, and then can’t even offer a way to directly get someone out to fix it! Potentially 3 days with no internet now because your call centre will only help if the pole is damaged!
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Grace
(@GraceTalbot_) reported
@bt_uk my smart baby monitor parent unit has stopped working. It was brand new opened less then an month ago when my baby moved into his bedroom. Sound has gone really quiet. On searching this is a common problem. Could I get a new one sent out? Worried about not yearning my baby
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Ca5per Kent Anime Loyal R5C
(@Bluebroxibear) reported
@glasgowcathcart @BBCchrismclaug @btsport Please do your ******* job or resign. You routinely embarrass your party which is shocking considering how embarrassing your party is. Rangers being Rangers obsessed does not help your constituents. Resign or do your job
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Kenny
(@KennyPowers2008) reported
@bt_uk your broadband service is atrocious and it’s that bad you have now taken away the ability to speak to advisors because you are inundated with complaints, text service you provide now for complaints and faults isn’t good enough.
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensation is due!
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensationiis ddue!