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BT (British Telecom)

BT (British Telecom) outages and service status in Banstead, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Banstead, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Apr 8, 1:00 PM GMT+1.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southwark, Croydon, Ashford, Brentford, Mitcham, Lewisham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, and Purley.

CityProblem TypeReport Time
Hammersmith Internet 7 hours ago
Hammersmith Internet 8 hours ago
Southwark Internet 13 hours ago
Hammersmith Internet 14 hours ago
Hammersmith Internet 17 hours ago
Croydon Internet 18 hours ago

Nearby cities with recent reports

Ashford

1 recent signals

19 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • eddibfit87
    Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • mrlloydcook
    Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • Goonerlover69
    ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • JaneBLyons
    Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • PhelanHill
    Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • stevetom110
    Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • LPESSN
    LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • ollieboito
    Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • jhibbert1
    Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • Scott9M
    Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • chelseafran
    FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NiceConvos
    ⚫ Nice Conversations 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@NiceConvos) reported

    @defiaye @bt_uk BT service is a nightmare and they are more expensive as well. Oh and the say I switched to EE and plugged the EE router in, my speed doubled, because BT had slowed it down on purpose. I hope your fault gets fixed soon xx

  • DunkMcDee
    Duncan McDonald (@DunkMcDee) reported

    @bt_uk Hi Ash, Can you sort out this second bill I've just received? Having called customer services yet. Payment due 30 Jan.

  • ian_morg1
    Ian (@ian_morg1) reported

    @bt_uk been waiting 3 weeks and 3 different engineer visits from initial installation for broadband service to go live. Still no service and no confirmed date for activation

  • AudieHamilton
    Audrey Hamilton 💙 (@AudieHamilton) reported

    @defiaye @bt_uk @bt_uk have tried to charge us for a service that was never agreed to or installed - they are appalling.

  • janexwaldorf
    jane mason (@janexwaldorf) reported

    @bt_uk @Divinadecampo I suggest you take your own advice and fix my fault. Its been 3 montha. I have no wifi. You swnt me a hub which has lost internet 87 times in 6 hours. How can i WFH and kids have live lessons with that?

  • lagotto1
    Richard Walker (@lagotto1) reported

    @bt_uk No. If you actually read my tweet you will see I am pointing out your greed to rip off existing customers and disadvantage them against new customers. Your lack of customer care forced me to leave BT.

  • NiceConvos
    ⚫ Nice Conversations 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@NiceConvos) reported

    @defiaye @bt_uk Me too! I was surprised when it changed just by switching. My speeds are still low but that made a difference! And EE are so good with giving free data to use on your phone while they fix faults.

  • parami
    parami 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈no business as usual (@parami) reported

    @defiaye @bt_uk When I lived in England we had BT because they were the only ones available. I have never dealt with a worse company in terms of customer support and getting the job done. We had so many problems and could do nothing. Our MP was no help. I’m with vodofone and had good service

  • andy_gall
    Andy Gallinagh (@andy_gall) reported

    @bt_uk It was regarding not receiving at least the minimum speed for our broadband and the landline not working. Neither seem to have improved. I was under the impression that someone would visit the house as the operator mentioned that an adult had to be in the property.

  • VanTomTom
    Tom. (@VanTomTom) reported

    @bt_uk @farmertj Please don't help him Joe. He is currently in rehab, following chronic gaming withdrawal symptoms. His Mother confiscated his PlayStation & deleted his Bungie account! #WhenTheFunStopsStop