BT (British Telecom) Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Hounslow, Croydon, Tadworth, Hammersmith, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead, Southwark, Dorking, Bromley and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Prof Elaine Chalus
(@EHChalus) reported
After the innumerable-ith visit from an engineer, the only conclusion he can reach is that the VLAN is overloaded & causing our problems with broadband connection and speed. This is a @bt_uk problem, and needs to be fixed by BT. When will this happen?
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fire
(@Fire__ow) reported
@bt_uk Just turn off the computer ******* idiot
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Chris Doyle
(@LairdD0yle) reported
@bt_uk It’s not working now. Back at 2mb as opposed to 28+
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Louise C
(@Loucoll73) reported
@bt_uk an engineer had to come round to my house and sort my phone line out today. He was very professional, polite, on time and fast. Sorted the problem out in the blink of an eye. Very impressed.
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Emma elf
(@Emmaelf) reported
@bt_uk I can't believe appalling service my 80 plus year old parents received from BT, the BT engineer came today to set up phone and TV, left half finished wires everywhere, he said he was popping out said there was issue with a wire that was last they saw him.
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Spin
(@SpinShitposting) reported
@thismynewhandle @Terranc54832780 @bt_uk It be alot wiser to just say "oh my bad I didn't realise she was talking purely about social media." Over resorting to ahominems lol. Winning debates on twitter shouldn't be how you self actualise yourself bud
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SandraSixty
(@Sandra55) reported
@CabInStelling @BTCare - what do you think tweets like this do for your reputation. I’ve been following @CabinStelling ‘s tweets and I and all her followers are appalled at the service
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Coffee For One
(@FredericksJosh) reported
@bt_uk Can't find it in myself to support anything with BT branding on. Poor service, poor support, terrible equipment. Perhaps spend some more time on infrastructure and training your staff rather than self-congratulatory corporate responsibility gimmicks.
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Here🧈Be🧈 Dragées⁷ - slow
(@HDragees) reported
@bt_uk @BTGroup You have kept my 83 year old mother waiting on the phone for 3.5 hours today, and waiting by the phone for calls back that never came for the rest of it. I do not know how you justify the levels of distress you have caused. +
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Jem
(@coachjemjem) reported
@bt_uk Hi Laura, I have spent plenty of time on the phone. My reference number is: VOL0 13-59682103350 Can you address the questions please? I'd like to see customer services with this. #broadband