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BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, Southwark, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, and Redhill.

CityProblem TypeReport Time
Croydon Wi-fi 5 hours ago
Hammersmith Wi-fi 8 hours ago
Southwark Internet 16 hours ago
Hammersmith Total Blackout 17 hours ago
Hammersmith Internet 1 day ago
Croydon Internet 1 day ago

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • EylesJE
    Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • Pegers
    Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • jonellacottCPFC
    Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • emmasleon
    Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • JessePeacock
    Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • chelsearust
    chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • katynaomi56
    Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • maxsammarco
    Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • DiegoSemerene
    Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • IANL80s
    ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • Belger91
    Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • keithy1317
    Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • AngelaGiliotti
    Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • EylesJE
    Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • Dan_J_Graham
    Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • lewiswinwood
    Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • EylesJE
    Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • Jaypeeff
    Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • BanquetRecords
    Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • joannasusskind
    Joanna Susskind (@joannasusskind) reported

    @btbusinesscare I’ve been on WhatsApp for 1 hour now and darent hang up. If it’s not replacing our fibre bb then being charged DOUBLE for just the dongle, no phone line and most basic service is outrageous. I’m also being charged for kit I was told would be FOC!!!!

  • TheMrLoophole
    Nick Freeman (@TheMrLoophole) reported

    Had appalling internet service from @EE for about two months. Despite new router and engineer visit - absolutely useless. Switched to @BTGroup @bt_uk yesterday and game changer. Congratulations to BT and shame on EE.

  • xSapphireBellex
    Sapphire Belle (@xSapphireBellex) reported

    @bt_uk That would be great if I was actually being given accurate information. I’ve apparently missed an engineer appointment today, when the engineer who came yesterday told me they wouldn’t be back out till March. Go to rebook the appointment and nothing til mid-Feb? Not good service

  • InspireEastLanc
    Inspire EastLancs (@InspireEastLanc) reported

    @btbusinesscare Would someone be able to contact me back. We are a substance misuse service in Lancashire wanting to enquire about setting up some of our clients onto your BT Basic packages but wondering if there is a way we can do it and fund it? Please let me know.

  • joannasusskind
    Joanna Susskind (@joannasusskind) reported

    @btbusinesscare I’ve been on the phone for 2 hours. You have my details. I’m not opening another complaint now.

  • mysticmeg_1703
    Meg Haber (@mysticmeg_1703) reported

    @bt_uk No I had done nothing wrong, you had forgot to cancel an add on with our package when we cancelled. The whole error has been on your part not mine.

  • dalboy12
    Darren watson (@dalboy12) reported

    @bt_uk absolute disgrace of a company internet is awful raised a complaint sent 3 separate messages saying I would get called within 5 minutes on each occasion without any calls. Then get an email saying my complaint has been closed. Absolute shower company

  • Hoyle142
    Matt Hoyle (@Hoyle142) reported

    It never gets old when the @bt_uk ad on Youtube that makes a deal of other providers giving poor quality has to stop to buffer and then resume on 144p while on a BT connection.

  • ThePepperPotUK
    Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice