BT (British Telecom) Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, Thornton Heath, Hounslow, Redhill, Banstead, Caterham, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
-
Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
-
Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
-
Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
-
Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
-
SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
-
Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
-
Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
-
Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
-
Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
-
Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
-
Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
-
Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
-
Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
-
Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
-
Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
-
Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
David Howorth
(@dhoworth1) reported
. @virginmedia I am receiving calls on my virgin landline from this number 01722 505626 advising me of known issues with my virgin router. When I called back this number as I suspected a scam it went to a @bt_uk voicemail!! Can you block the number?
-
sophie arber
(@sophiearber) reported
@bt_uk our wifi keeps dropping out and we’ve had an engineer round twice both saying that the problem should be sorted but it hasn’t been, the last engineer said its probably a hub issue, how do we get a new hub?
-
Paul Hodson🧐
(@LitmusPho) reported
@bt_uk can you help re an email you have sent me? 30 minute queue to get through to you at the moment.
-
JohnnyBeGoode
(@Johnistwitted) reported
So frustrating that #BT closed my road causing huge disruption and did not send any engineers to connect broadband to my property. No phone call, notice of rescheduling, just a useless smarthub that I can't use. @bt_uk Please sort this? It's been 8 months of poor customer service
-
The DM Lab
(@TheDMLab) reported
@btbusinesscare @Chris_DMLab It has been looked into & the date we have now been given is the 20th May... 2 weeks today! Patience is VERY thin on the ground at the moment. Ridiculously poor service (ie, no service) with 2 bills for our trouble to top it off!
-
Russ
(@RDL198040) reported
@bt_uk Internet is down !! Fix it please.
-
MetalBioC
(@MetalBioC) reported
@bt_uk what a disappointing broadband service company. Mid working and your connection is down. No support agents or help by any of your channels to find out what's happening. Best to change to a company that can provide a decent service
-
lee o
(@lee_o_85) reported
@bt_uk Like I said I’m not surprised at all. Pretty much what I’ve expected after the service I’ve had over the last few weeks
-
sey chelles...💙❤️ Animal lover 💗
(@MSL67092981) reported
@bt_uk come on BT switch my internet on ..😭 stop being cruel I'm a new customer...😟
-
MoseMajorMC
(@MoseMajorMC) reported
Sadly the incompetence at @bt_uk & @OpenreachHelp is shining through. Been lied to constantly, still no resolution, & apparently BT cannot call openreach to get an answer. I was under the impression they're a telecoms company bur maybe I'm mistaken. #Unbelievable #complaint