BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 11/23/2025 08:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, Hounslow, Caterham, Catford, Bromley, Fulham, Purley, Twickenham, Feltham, Wandsworth, Byfleet and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @RobbieSavage8 @julesbreach The level of customer service at BT has always been awful, but today it surpassed itself in rudeness, greed and selfishness...really really ruined our weekend..that was bt and their crew...TERRIBLE

  • catchfireswift ellie (@catchfireswift) reported

    @bt_uk hi my upload download is great but my wifi is being really slow

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @MarcAllera @bt_uk The level of customer service at BT has always been awful, but today it surpassed itself in rudeness, greed and selfishness...really really ruined our weekend..that was bt and their crew...TERRIBLE

  • OST_R6 OST | Alex (@OST_R6) reported

    @bt_uk With the greatest respect due, Aisling. There’s always a fault. ‘We’re experiencing problems in the area’ is a monthly thing then I just get £15 off my bill at the end of the month. Why I even bother @‘ing you guys in the first place when the issue never gets fixed, I don’t know.

  • Cashlee72 Ryan Ca$hlee (@Cashlee72) reported

    @bt_uk well your advert say unbreakable but if you can't get EE mobile coverage then it doesn't work does it???

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk You expect me to stand half a mile from my house mobile in the air trying to get signal waiting till 8pm for you to call and be horrible to us again....would you? I have no mobile signal at home if I did, then no bt

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @BarefootComp @NCA_UK The level of customer service at BT has always been awful, but today it surpassed itself in rudeness, greed and selfishness...really really ruined our weekend..that was bt and their crew...TERRIBLE

  • CharlieLambrt99 charlie lambert (@CharlieLambrt99) reported

    @bt_uk hi there can I still cancel my BT account even if u haven’t paid my bt sport bill thanks.

  • ajbicknell Alex Bicknell (@ajbicknell) reported

    @bt_uk Router is disconnecting (flashing purple and orange) every 30 minutes. Been like this all day. Getting no where reporting this via chat or using your tests. Help!!

  • WolfShakeshaft Sam Shakeshaft (@WolfShakeshaft) reported

    @bt_uk Hiya guys, wifi has been awful all day in Aberystwyth. Hub keeps cutting off and when it’s not off it’s 1MB download speed. Any chance it’s a fault your end?