BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Banstead, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, Mitcham, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, Redhill, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 8 hours ago |
|
Hammersmith
|
1 day ago | |
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Hammersmith
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Mitcham
|
Wi-fi | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Glen Oglaza (@glenoglaza1) reported from Croydon, EnglandWhat is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Alex Munro (@ADMunro) reported from Esher, EnglandCould the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Danielle Altink (@danialtink) reported from Camberwell, England@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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🏴 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Rahel Bailie (@rahelab) reported from Camberwell, England@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England@bt_uk can you please help me kick off is in 30 mins
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandMSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Charli R (@RojasLahoz) reported from Brentford, England@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Loft4Words (@Loft4W) reported from Camberwell, England@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Maria Ganner (@mazzles78) reported from West Molesey, England@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Nesli Shafak (@NesliShafak) reported from Hammersmith, Englandwhats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandThird hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Milly Kenny-Ryder (@millykr) reported from Merton, England@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Hansard (@_davidhansard) reportedThere is no technical support if you buy a @bt_uk cordless phone and think there might be a fault with it. Their website help is only for broadband, mobiles etc. They attempt to help but answers provided turn out to be incorrect and based on no technical knowledge of the product.
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Harvey (@harvhummingburd) reported@virginmedia quality customer retention??? Looking to reduce my monthly cost and take channels off and get offered the same price as I am paying for a reduced package. Then get a second offer with a massive £7 per month reduction. @bt_uk or @SkyUK here I come!!!
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Kris & Janet Shenton (@kjshenton) reported@bt_uk the digital landline is a disgrace, when our broadband is down (again) we have no landline - my elderly parents use this to contact us and it’s difficult to speak to anyone
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Nick Thompson (@NickT85) reported@virginmedia Hi I’m hoping you can help me. I was supposed to have my broadband installed on Monday and it’s been delayed. My @bt_uk internet is being cut off on Friday leaving me nothing for 10 days. I’ve rung up and been hung up on twice. #virginmedia #help
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Lotty (@lottywalsham) reported@btsport can you cancel the subscription that I asked to carry on for one month for the Ashes please?
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David Carpenter (@davidlouiscarp1) reported@bt_uk I just started my new account with BT broadband and TV. I clicked on the free 6 month Brit box option but for some reason it's not appearing on my account and it doesn't let me add it as your website says click 'get Britbox" please help
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EmMz RoSsEr (@EmMZM75) reported@bt_uk why is there no network coverage in Porth in RCT?
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Lisah (@lisahlisalisa) reported@bt_uk shocking broadband service. Local Outage and not likely to be fixed for over a week! Any recommendations please on better, more reliable broadband providers?
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Auntie Carol (@CarolKetchley) reported@bt_uk I don't have an account with you, I'm having problems emailing people who have BTinternet & BTopenworld email addresses.
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LeslieBrown1963 (@LeslieBrown1963) reported@bt_uk Trying to report telephone cables which have been cut to properties in an block of flats. I am not a customer of BT Upto 20 properties affected, can not speak with anyone due to automated service.