BT (British Telecom) Outage Report in Banstead, Surrey, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, Redhill, Brentford, and Isleworth.

City	Problem Type	Report Time
Southwark	Internet	11 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	2 days ago
Sutton	Total Blackout	2 days ago
Sutton	Phone	2 days ago
Croydon	E-mail	2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  Jason Azz @robandjas (@NEMUSA1) reported 44 seconds ago from Camberwell, England

  @bt_uk the connection is so poor is driving me mental

• 
  Kieran Shew (@shoeburger) reported 2 minutes ago from Merton, England

  @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

• 
  tico tico no fubá (@ticolespaul) reported 13 minutes ago from Hammersmith, England

  @btbusinesscare hey guys. I need some help

• 
  Matthew Crockett (@machacro) reported 14 minutes ago from Whyteleafe, England

  ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

• 
  Johan Larsson (@jlarsson89) reported 15 minutes ago from Eltham, England

  @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

• 
  Daniel Fellows (@danfellows) reported 19 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  Jules Ugo (@jugolotus) reported 27 minutes ago from Camberwell, England

  Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

• 
  Johan Larsson (@jlarsson89) reported 29 minutes ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  Johan Larsson (@jlarsson89) reported 30 minutes ago from Eltham, England

  @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

• 
  Johan Larsson (@jlarsson89) reported 32 minutes ago from Eltham, England

  @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

• 
  Glebe Football Club (@glebefootball) reported 34 minutes ago from Bromley, England

  I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

• 
  EJ Ward (@EJWardNews) reported 42 minutes ago from Lambeth, England

  @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

• 
  Neil Franks (@NeilFranks7) reported 43 minutes ago from Hounslow, England

  @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

• 
  Richard Easton (@dickster0103) reported 45 minutes ago from Camberwell, England

  @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

• 
  tico tico no fubá (@ticolespaul) reported 46 minutes ago from Hammersmith, England

  @bt_uk hey, I need help please

• 
  Matthew Crockett (@machacro) reported 47 minutes ago from Whyteleafe, England

  @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

• 
  Jo Clennell (@Geords) reported 53 minutes ago from Merton, England

  Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

• 
  Barry c (@Djbarryc) reported 54 minutes ago from Bromley, England

  @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

• 
  Ali Abedi (@sahabedi) reported 58 minutes ago from Merton, England

  @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

• 
  Luce (@L_Alborough_) reported 59 minutes ago from Lambeth, England

  @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua White (@biscuitbigfoot) reported 6 minutes ago

  Evening, @bt_uk I hope you can help. You are advertising an upgrade deal to me that includes the full fibre promise. However, Openreach have confirmed to me today that’s the plans to roll out FTTP to my are are cancelled? Why are you still promoting the full fibre promise?

• 
  Clare botterman (@clarebotterman) reported 6 minutes ago

  @CFArtTherapy @bt_uk I must have the Midas touch! Write to the CEO! I have and won’t stop until I get proper closure on this debacle. I resent the time i have had to spend on what should have been a simple issue however Open Reach have a monopoly and this is why their service is poor in my view!

• 
  Sean benham (@SeanBens) reported 9 minutes ago

  @bt_uk useless, let down on x2 connection dates x1 moved without me even being notified. Missed first one didn’t come on wait a week for the next date given doesn’t come on again I call up have to wait for an engineer for a week he turns up and says it’s BT’s end goes away.

• 
  Chris Leigh 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Chris_Leigh_UK) reported 12 minutes ago

  @bt_uk As long as they are not performing that divisive knee gesture, I’m in full support.

• 
  Daddy (@negative_weirdo) reported 13 minutes ago

  @btsport You should be sending out voip phones in anticipation for the change. Not weeks later! I'll be speaking to OFCOM and raised a complaint with BT

• 
  the Poundshop Guv’nor (@PoundshopGuv) reported 14 minutes ago

  @BethanMW @bt_uk for me it took BT five goes including a disconnection of working service totally out of the blue, after 2 weeks of 40+min phone queues and speaking to people who weren't capable or empowered to help, BT finally re-connected me. If you can, take your business elsewhere.

• 
  Craig Johnstone (@cjohnstone1974) reported 14 minutes ago

  @btbusinesscare problem with accessing my bt email account need to sort it ASAP

• 
  Daddy (@negative_weirdo) reported 19 minutes ago

  @btsport YOU disconnected the analogue line and said we are being moved to digital voice! Now we have no phone! No incoming or outgoing! Revert our phone line back! The PSTN shut down is 2025!!!!!

• 
  Michelle Moore (@michelletmoore) reported 20 minutes ago

  1/2 So my @BTCare internet has been dropping out for weeks had an engineer out said theres no problem blamed it on my @skytv box have now booked for sky to come yet my wifi still isn’t working on any devices dropping out don’t think the sky box is the problem here 🙃

• 
  Fabiana Fernandes (@fernandes_fab) reported 22 minutes ago

  @bt_uk Came home after being away to find broadband issues since I don’t know when. Call your support team to find out it’s an external fault that might only be fixed next Tuesday. How does one work from home and how you justify this lack of service. I would like 2 review my bill