BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 12/10/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Walton-on-Thames, Teddington, Hammersmith, Croydon, Hounslow, Banstead, Purley, Fulham, Bromley, Wandsworth, Warlingham, Feltham and Mitcham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomWalton-on-Thames Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stryxwan WaN (@stryxwan) reported

    @meisokai @bt_uk That is the problem, you have bt, worst provider our there. Better to get 30 mbps or higher from any other provider.

  • Chrisgbakogu Chris (@Chrisgbakogu) reported

    @ManUnitedZone_ @btsport Lindelof is the worst and should be sold immediately!

  • JacobReeve13 Jacob Reeve (@JacobReeve13) reported

    @its__temmi @ManUnitedZone_ @btsport Yes I’m a big fan of Salisu as well. I think Southampton will try and hang onto Bella-Kotchap and increase his value. Could end up selling for VVD money especially since he’s so young. We also really need a right back but I honestly don’t know who I’d want

  • kick_in_grass James Ryddel (@kick_in_grass) reported

    @ManUnitedZone_ @venkat_l @btsport So much nonsense being spouted by utter half-wits. Let’s look at those three defeats shall we? BHA: De Gea started where he was to continue against Brentford by causing utter calamity with his rank bad distribution in the first minute by giving Dalot the ball. Worse was to follow

  • ellllss_ Ellie 🌻 (@ellllss_) reported

    @bt_uk I didn’t have the patience to tweet back, I finally managed to get through again on the phone and an engineer is apparently coming tomorrow morn to fix it, will believe it when I see it

  • markbelllondon Mark Bell (@markbelllondon) reported

    @SureIOM David, the fault still exists as I have just spoken to your colleague…what is happening as @bt_uk claim there is no problem !

  • tristanjt Tristan (@tristanjt) reported

    @bt_uk hello, just checked out BT TV box and all of our recordings have been wiped. This isn’t something we’ve done manually; are any other users reporting a similar issue?

  • malkysmitt Malcolm (@malkysmitt) reported

    @bt_uk Hi, like I said I have tried and not been successful, so to just tell me to repeat what I have been trying to do isn’t so helpful.can I write,email? Just cancel the direct debit?

  • t_sheridan72 Tom Sheridan (@t_sheridan72) reported

    @bt_uk I am now heading into my 3rd week with no router. 1st one never showed up and was told yesterday I would have a 2nd one sent out and would arrive today. Still no router. I am not paying my bill for a service I cannot use. I work from home and this is making it hard for me.

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    @bt_uk When i try to log into the app - i cant access bills and I;m trying to end my service. Tried several browsers but no access