BT (British Telecom) Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Redhill, Hounslow, Banstead, Caterham, Croydon, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Donetto
(@SaraDonetto) reported
Dear BTsport commentators, your support of ACMilan was outrageous. I subscribed by mistake and I’m glad I cancelled. So sorry you’re so profoundly disappointed but #FORZANAPOLISEMPRE
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Zoraiz
(@HighTsimikas) reported
Decided to cancel @SkySports and @btsport after today. Firstly I’m sick of Edouard Mendy constantly being called Benjamin Mendy and secondly I’m done with the @premierleague refereeing, earning television rights money from my monthly subscription in return for that. **** off.
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Art school gal
(@Artschoolgal1) reported
@bt_uk The service has been disconnected due to an unsafe pole I believe. But we have had no communication about it and with a household working from home it is causing a huge issue and we have no idea how long it will take to get reconnected.
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Frank Van Castle 🇬🇧🇳🇱
(@GeorgeS79826261) reported
@cccammy1 @btbusinesscare @BTBusiness They will blame the virus but in reality that's just piss poor customer service.
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Rob Debenham
(@Debbo74) reported
@bt_uk Given the issues I’ve had with your company I hope it’s 4 hours not 24. It has been saying since at least 8th December that there is no broadband connection, done everything advised but still saying it. Can get bt sport documentaries through bt player and get sport through phone
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mike wild
(@wilddelorean) reported
Phone line down so no internet, reported 27th Nov, now 19th Dec still not fixed despite 2 engineers coming out, cable has come down on the road not rocket science, no updates since 3rd Dec, were in Leeds not a remote island, this is beyond a joke @BTGroup @bt_uk @btcomplaints
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Joe Brandon 84
(@joe_brandon841) reported
@SkyUK That's most amusing. I can't download any films or TV because of BT having problems @bt_uk is this correct? I'll probably bin movies etc in the new year.
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Michael Cawdry
(@EmArSee1) reported
@bt_uk I've tested also on wired connection. Quite clearly shows the issue as speeds from your network reaching my hub is the issue. Not connection speeds to my devices
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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christopher
(@cheds67) reported
@LaurieDalrymple We were planning to go though tested positive in the morning so decided not to go !!! So unfortunately leaving our 4 seats empty :-( Even missed it on @btsport as having a family PCR test. Excellent service from #testandtrace. Hopefully the govt will let the #biggame happen!!