BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 01/15/2026 18:30

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Thames Ditton, London, Redhill, Leatherhead, Southwark, Hammersmith, Wandsworth, Hounslow, Dorking, Bromley, Croydon, Wallington, Brentford, Fulham and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomRedhill Total Blackout
United KingdomLeatherhead Total Blackout
United KingdomSouthwark Internet
United KingdomSouthwark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarianneMoonrvr Marianne Long (@MarianneMoonrvr) reported

    @bt_uk It wasn’t a new connection! Just randomly gave their number away and now we can’t call them. Can you help get this sorted?

  • cotyfour0 Coty (@cotyfour0) reported

    Sorry have I actually just heard @btsport spill the BIGGEST LOAD OF HORSE **** or what .... David Luiz attempted to get the ball earlier in the season and got a RED .. so what ******* way round is this Law or do any of you "experts" actually know? .. 🖕🏽🖕🏽

  • DezFane Dez (@DezFane) reported

    @_ParteySZN @SkySports @btsport Commentators are always bigging up the opposition and essentially admitting they want arsenal to lose. Having a former Spurs player and former United player as pundits is awful too as both are main rivals to arsenal ffs

  • Arsenal_colufan Dean (@Arsenal_colufan) reported

    Why does @btsport even exist **** commentators **** pundits just a waist of money cause he didn’t intentionally foul him it’s a red but if he actually fouled him it be a yellow, get off of our screens @arsenal been robbed

  • Bloke_On_A_Bike Fat (@Bloke_On_A_Bike) reported

    @SufferingLucky @LennieStein Yeah I know, they explained it on #BTsport, funny thing is David Luiz mistake was not trying to get ball. Referee on said that if he tried for ball & brought player down that would've been a penalty & only yellow card. So if in doubt scythe him down going for ball. #COYG #aftv

  • AdamClancy9 Adam Clancy (@AdamClancy9) reported

    Why did Peter Walton bring up Luiz ‘reputation’ at HT? Surely @btsport you pay this man to be unbiased? ‘Reputation’ should never come into it if you’re a ref. #WOLARS #AFC #COYG

  • DomChristieB Dom Christie-Brown (@DomChristieB) reported

    @btsport the whole nonsense spouted by your ref is missing the point. We deserve better for this money. It was a very poor decision on and off the pitch. Tell us you agree.

  • Ricki56689015 Ricki (@Ricki56689015) reported

    Massive game at OT We need a win to get back momentum fail to win . Title race over @ManUtd @btsport

  • DScilly David scilly (@DScilly) reported

    Respectfully that condescending ref commentator on btsport who can’t help but talk about Luiz and his history has no idea how ridiculous his argument sounds or how stupid that red card is #WOLARS

  • benblyghton Ben Blyghton (@benblyghton) reported

    What on earth have I just heard from that idiot in the @btsport studio? So an accidental collision is a red, yet you can boot someone intentionally and get a yellow? Wtf is that about