1. Home
  2. Companies
  3. BT (British Telecom)
  4. Banstead
BT (British Telecom)

BT (British Telecom) outages and service status in Banstead, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Banstead, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 21, 9:34 PM GMT+1.
  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Coulsdon, Croydon, Kingston upon Thames, Tadworth, Purley, Beckenham, Redhill, Caterham, Horley, Reigate, Walton-on-Thames, Mitcham, and Chessington.

CityProblem TypeReport Time
Wandsworth Internet 8 hours ago
Wandsworth Internet 20 hours ago
Coulsdon Internet 1 day ago
Croydon Internet 3 days ago
Wandsworth Wi-fi 3 days ago
Croydon Wi-fi 6 days ago

Nearby cities with recent reports

Wandsworth

3 recent signals

8 hours ago
Croydon

3 recent signals

3 days ago
Coulsdon

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • AdamCpfc180
    AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • Jon_Edwards_
    Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • KristinaWallen
    Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • R_Tillo_x
    SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • livefr33diehard
    C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • MarinerIndy
    James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • SMarxx4
    Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • JPaulG
    JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • palmerova88
    Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • danialtink
    Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • skyebnic
    Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robertd1981
    Robert Drummond (@robertd1981) reported

    @bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.

  • technicslover
    Technicslover (@technicslover) reported

    Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

  • sharpysharps
    Stephen Sharples (@sharpysharps) reported

    @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

  • 64outsider
    Changeling64 (@64outsider) reported

    @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

  • 11cemetarygates
    caroline jones (@11cemetarygates) reported

    @WolfofX There is no back up in an emergency now. @bt_uk ripped out the copper wire so no one’s landlines work in a power cut now. Motivated by greed. Love this story.

  • mr_tjc
    T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported

    @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

  • CarolLo58903853
    Carol Lord (@CarolLo58903853) reported

    @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

  • CarolLo58903853
    Carol Lord (@CarolLo58903853) reported

    @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

  • cricketmadboxer
    Liz Grassby-Davies (@cricketmadboxer) reported

    What has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.