BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 12/08/2025 00:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, Hounslow, Banstead, Purley, Fulham, Croydon, Bromley, Wandsworth, Warlingham, Feltham, Mitcham, Brentford and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gsamworth Lady Gaynor Jane (@gsamworth) reported

    @bt_uk quick to take our money but slow as a snail on fixing problems .. I’m not going to stop tweeting how utterly incompetent you are until you answer me and my WiFi is connected after 3 whole weeks with no connection through your fault !! 😡😡😡😡😡

  • BigSteinDog GR1 (@BigSteinDog) reported

    @bt_uk since changing from regular Wi-Fi to business fibre optic my signal is absolutely horrendous on the Xbox - any way of signal boosters or anything to make it better or am I going to need to revert back to normal Wi-Fi?

  • ChrisWill2631 Chris Williams (@ChrisWill2631) reported

    @bt_uk by the way we signed up on 14 January yet you just keep making excuses and staff pretending they have tried to phone. You are an absolute joke and painfully incompetent,6 times you have cancelled something by mistake or wrongly said problem is resolved @Ofcom @BBCWatchdog

  • FionaMacBain Fiona MacBain (@FionaMacBain) reported

    @tulloch_homes @bt_uk Thank you, he was in touch this morning and gave me access to the house where the wifi is ready to use. The fault seems to be terrible communication between Outreach and @bt_uk who have cancelled my wifi order.

  • aicodingharis NP Haris (@aicodingharis) reported

    @bt_uk Can you please ask your customer support head to call BT Business support and book a socket shift as a customer? I feel that mostly he will resign by himself.

  • JulianTL JulianTL (@JulianTL) reported

    @bt_uk Apologies, I meant 'care' equipment for a disabled customer. ONS doesn't seem to have power backup from the UPS you supplied

  • cloudyoshimoto CloudYoshimoto (@cloudyoshimoto) reported

    @virginmedia as gamer, your network is the worst! High latency crap. My entire home is wired, only me using your 1Gb fibre **** and another night of disappointment. I am going to @bt_uk which is better reviewed based on customers experience. Given up after 1 year of crap excuses.

  • alexskye alexander skye (@alexskye) reported

    @bt_uk a guy with ur van was outside our place at 6pm. After he left our broadband turned flashing red/orange and is now refusing to connect. Coincidence ? Why would someone interfere with a successful connection that has been trouble free for 2 years

  • orchidfoxy Orchid Foxy 난초폭시 🦊 (@orchidfoxy) reported

    @bt_uk I did, said everything was ok, but I've had issues the past week now =[

  • ConnorC25791230 Connor Craig (@ConnorC25791230) reported

    @bt_uk having problems in KY4 kelty Scotland can't connect and bill has been paid