BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Banstead, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southwark, Mitcham, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, Redhill, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
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14 hours ago | |
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Internet | 21 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Neil Franks (@NeilFranks7) reported from Hounslow, England@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@btsport why are you not making it easy for your customers to pause your service like sky
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Richard Easton (@dickster0103) reported from Camberwell, England@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England@bt_uk the connection is so poor is driving me mental
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England@btbusinesscare hey guys. I need some help
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jo Clennell (@Geords) reported from Merton, EnglandBeen in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jules Ugo (@jugolotus) reported from Camberwell, EnglandJust enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Luce (@L_Alborough_) reported from Lambeth, England@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Glebe Football Club (@glebefootball) reported from Bromley, EnglandI’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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EJ Ward (@EJWardNews) reported from Lambeth, England@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mister Murphy (@mr_murphy2) reportedCan the @btsport commentators please shut ******** up about the queen. I'm trying to watch football here. #ManchesterUnited #MUNRSO
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Sam B (@Thumper_girl11) reportedTo late to cancel the game???? #bt @btsport THE QUEEN HAS DIED YOU MORONS
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Jimmy (@bigjaap) reported@btsport What kind of garbage are you putting out here, no half-time coverage. Do I get a refund for this?
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Che (@ChevaughnFB) reportedWTF @btsport Scheduling to resume now! Come on!
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Grumpy ***** FPL'er (@MuthaFPLer) reportedAnyone else having problems with #btsport? I can't get the Man Utd game
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Kevin Lennon (@klennon1977) reported@btsport have you turned the crowd volume down tonight ? Not every subscriber believes this match “pales in to insignificance”
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David Fern (@DavidFern80) reportedUmmm what’s up with your Europa League programming @btsport ? You are just showing rubbish goals with terrible music over the top instead of pre match build up…..terrible!!!!!!!!
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Mike Shears (@shearsy1988) reportedI've never wanted to see an advert so badly. At least bang a picture of the queen on the screen instead of your logo and elevator music @btsport
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🤡🗿 (@KenBoNagasaki83) reported@btsport @btsportfootball Is the football on or not? Poor communication.
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Mary’s United (@marysmanutd) reported@btsport having trouble connecting on all devices with different error codes showing each time