BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/15/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Redhill, Hounslow, Banstead, Southwark, Caterham, Croydon, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRedhill Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHounslow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #MentalHealth #CerebralPalsy (@SannanIqbalUK) reported

    @bt_uk I’ve tried doing this but I’m unable to do it so I’m back on hold to BT via the phone. Is there anyway you can help me via Twitter?

  • JRD_FTW99 J.R.D™ 🌳 (@JRD_FTW99) reported

    @bt_uk I'm trying to sort it out my end first. If the problem persists then I'll contact BT. Thank you for your help though.

  • NerdShredz NerdShredz (@NerdShredz) reported

    Why are @bt_uk So bad, there lines are constantly up and down in Scotland, really wish there was a decent ISP in this area 💙

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk I also requested a copy of the transcript which I haven’t received. Is BT deliberately avoiding helping me in anyway! Apparently to move my wife box you’re gonna charge me £150 for the privilege though I never asked for it to be where it is now

  • chris_scaif Chris Lewis (@chris_scaif) reported

    @BTBusiness @btbusinesscare how difficult is it to get hold of someone at BT local business… if you offer a service then give the service… someone not getting back to me is a JOKE!!!

  • vure89 Vure (@vure89) reported

    Day wasted sat around waiting for a @BT_UK engineer to not show up after booking an order on the 12th, and now showing soonest available slot is November 5th. Really doesn’t fill me with much confidence about how their service is going to be…

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk Please leave the complaint closed I can’t be bothered to argue anymore. When my contract is up I’ll leave. That’s how I will resolve it. Thanks for your time and efforts.

  • metimwright Tim Wright (@metimwright) reported

    @bt_uk Virtue signalling tripe. Glad I left you as a provider, you were crap and this type of shallow woke guff won't attract me back

  • loulour1982 🍒 Louise Rae  🍒 (@loulour1982) reported

    @bt_uk I did. Spoke to a lovely man who re contracted me but after I realised I’d lost 4k subscription. Price already increased and get 4k back would’ve cost more again so had to cancel all changes