BT (British Telecom) Outage Report in Banstead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hounslow, Croydon, Hammersmith, Mitcham, Brentford, Caterham, Catford, Bromley, Fulham, Purley, Twickenham, Feltham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dharshini David
(@DharshiniDavid) reported
@bt_uk Cursory search reveals reports of such behaviour for a while - but doesn’t seem to have been clamped down on?
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caesar yongki
(@caesar_yongki) reported
@hammers2468 @BTCare Sometime I wonder what is the use of support system when they don’t give validated solutions to problem on their network. After no response from the team for 4 months I was referred to @Farahs_tools and they immediately help me restore order to my account
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Danielle ❤️
(@DanniLongx) reported
@bt_uk been trying to sort an issue out at my business for 2 days since you’ve disconnected the wrong phone line and now we have no broadband! Nobody seems to know what they’re doing or can solve the problem!
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Danae Denna
(@DanaeDenna) reported
@bt_uk Why internet is not working? Your clients must be a joke for you, more than 8 hours without conexion. Is BT paying for the inconveniences this is causing me? 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Struddles 💙💜💙
(@truddles76) reported
@bt_uk absolutely disgusting treatment today, new customer, already waited 48 hours for my broadband to kick in and now I have to wait till Monday for an engineer! People are now losing paid work due to your lack of customer care 😡😡😡
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Struddles 💙💜💙
(@truddles76) reported
@bt_uk @bt_uk absolutely disgusting treatment today, new customer, already waited 48 hours for my broadband to kick in and now I have to wait till Monday for an engineer! People are now losing paid work due to your lack of customer care 😡😡😡
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Smudger
(@Smudger7404) reported
@bt_uk I have noticed that the cable into my home has some minor damage to it. This is from the junction box on our wall join to pole, down into our house exposing the bare wire inside. Who do I speak to for a repair on this please? Thanks!
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Dewi Roberts
(@DewiRob22) reported
@bt_uk So no job yet waiting to see if she gets benefits and child support she was made to get a mobile contact for £ 50 a month for her ex partner but she pays for that as well from bt
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Holly James
(@hollyj_writer) reported
@bt_uk Hi Colleen, we have managed to sort it thankfully. However, my upset remains at the poor consideration of the elderly and vulnerable by BT, which was my main point. It isn't acceptable.
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Danielle ❤️
(@DanniLongx) reported
@bt_uk When can you fix a problem you’ve caused for two businesses with no phone line or broadband anymore, which is massively effecting our business!