BT (British Telecom) Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Walton-on-Thames, Teddington, Hammersmith, Croydon, Hounslow, Banstead, Purley, Fulham, Bromley, Wandsworth, Warlingham, Feltham and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Walton-on-Thames |
Internet | |
| London |
Internet | |
| Teddington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Toblerone
(@toblerone1992) reported
@lagok3 @btsport Same problem. Has caused me to go overdrawn after they took £100 out of my account. Unable to get through, absolutely fuming 😡
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Football Mad
(@Footyrecorder) reported
@bt_uk you’ve charged my account multiple times for BT Sport. It looks like this is an issue that others are experiencing. It’s distressing, especially for those with low budgets. Why haven’t you made a public statement to reassure customers?
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Olagoke Awoyele 🇳🇬🇬🇧
(@lagok3) reported
@bt_uk It's been a good few hours now trying to resolve this 'robbery', rather, the company has - on 2 more occasions, tried taking an additional £50!!!I'm not sure if I should be laughing or pissed of at this point really.Only reason I'm not down £100, cause they've wiped clear my acct
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Pilar Vera-Rodriguez
(@Pilarveraro) reported
@bt_uk I note that BT are still taking multiple payments from my account and others, no communication from BT about this? I took me an hour to contact your customer services this morning to be told that you are aware of the issue, obviously not yet resolved.
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🇺🇦Kunal Tewari
(@kt_perspective) reported
from
Glasgow, Scotland
@btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏
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Matt Clark
(@clark101_matt) reported
@bt_uk Still not heard anything despite sending my account details to you 35 minutes ago. Surely you know what the issue is and how this is being resolved. It is clearly affecting lots of your customers??
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Keith ' Beef '
(@Lightechoes) reported
@jajyv85 @bt_uk @James_ChronNTFC My account has 5 pending also, I assume once it processes it'll charge just once. However this needs clear resolution and some kind of good will gesture to all affected imo
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Josh Christian
(@joshchr19) reported
@btsport seems to be a nationwide problem but you’ve taken your monthly payments 5 times and counting so far
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monika walsh
(@socha_monika) reported
@bt_uk hi my Internet connection have been randomly going down for last few week but for last 12h its been literally going off every 10 mins.. Cant get through to any help line or chat
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Xander Kirke
(@XanderKirke) reported
@btsport Today you have taken my monthly subscription 5 times this morning. I have seen others have this issue. Resolve this as fast as possible because it will have serious consequences for so many people.