BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 01/22/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Southwark, London, Wandsworth, Croydon, Tadworth, Hammersmith, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead, Dorking, Bromley and Wallington.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveMUFC___ Dave MUFC (@DaveMUFC___) reported

    @lynseyhipgrave1 @btsport Who’d want to be a white man these days. Poor Jake Humphries.

  • Gringostardrums Harold Emsley (@Gringostardrums) reported

    Arranged the move of my @bt_uk @BTGroup services at the end of May, they were supposed to install on July 4, still waiting. Wow, terrible.

  • secravencottage sean (@secravencottage) reported

    @btsport Stupid prick

  • Gringostardrums Harold Emsley (@Gringostardrums) reported

    @WeAreOpenreach engineer shows up to install, he is just one guy and a van, no special equipment, he says he can't install fibre into this building. I will need to order copper, have to cancel my @bt_uk @BTGroup order and reorder again, I am loosing my mind

  • Gringostardrums Harold Emsley (@Gringostardrums) reported

    Called @bt_uk @BTGroup to arrange copper, they said they would expedite the order and a manager would call back, no one called for days. I called them and they said my case had been moved to the "offline team" Seems that team is really offline - they never called back

  • Steve7Cocks Steve ***** (@Steve7Cocks) reported

    @bt_uk I just found out my parents are on a broadband tariff that is completely not suitable for them. My dad has dementia so I need to sort it out. What is the best approach to fix & find out what happened please?

  • CeridwenClarke Ceridwen Clarke (@CeridwenClarke) reported

    @bt_uk The irony of a major communications company bt_uk failing to keep its customers in the ME17 postcode area who have had no or partial service sine Fri 29 July, aware of issues and informed of remedy is no longer funny. Other companies do it better.

  • Chesterkop Jas K (@Chesterkop) reported

    Anyone in @ShitChester got @bt_uk no broadband. Everything gone off and router flashing purple. Tried reseting it. Still not working

  • Gringostardrums Harold Emsley (@Gringostardrums) reported

    @WeAreOpenreach engineer showed up next day to install @bt_uk @BTGroup fibre, but he said it was impossible to bring cables into the second floor. Said we had to cancel and arrange copper. There was live bt copper in the flat from previous tenant so we know it can be done.

  • nagrom55639000 nagrom (@nagrom55639000) reported

    @bt_uk wifi has went off says ‘no internet connection’ and isn’t working at all. Also comes up with privacy warning. Please help as i need my wifi for work.