BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 12/01/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, London, Wandsworth, Southwark, Hounslow, Mitcham, Brentford, Caterham, Catford, Bromley, Fulham, Purley, Twickenham and Feltham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ilovesainsburys Imogen (@ilovesainsburys) reported

    @bt_uk i’m gonna go to sleep now and if i wake up with the wifi still broken, you gonna catch hands 👋🏻🙃

  • JoshDiverrr Josh Diver (@JoshDiverrr) reported

    @bt_uk my internet has gone down and I’m supposed to be at work, my hub is an orange light and has been for 45 mins even after resetting it. Any help?

  • TinaBeattie Tina Beattie (@TinaBeattie) reported

    6 weeks after moving house still no proper internet. @Plusnet messed up so we changed to BT Broadband @bt_uk. They've botched our connection and can't guarantee a fix before 30 Dec. I'm paying to use my phone as a hotspot. No streaming etc. over Christmas. 😡

  • FuckAdz Adz (@FuckAdz) reported

    @__MLx0 @bt_uk Call centres are awful for BT🤬

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @Caitcrafter Hi, Freeview us he system we currently offer but I don't know enough about this as business do not currently offer the service. My colleagues in Residential @BT_UK do this service so I have tagged them in to reply if they can help. Thank you for highlighting this

  • JoshDiverrr Josh Diver (@JoshDiverrr) reported

    @bt_uk I’ve done the diagnostic check and it’s said the line from network to home is fine, and give me a little checklist via link. None of that helped so I typed advisor and no one can call because of times. Any other suggestions?

  • rhiannonmacinty Rhiannon MacIntyre (@rhiannonmacinty) reported

    @bt_uk our WiFi is broken. We have no landline number. Is there anyone we can contact for help?

  • fockinmokybokka Trev Butler (@fockinmokybokka) reported

    @bt_uk I didn’t manage to book it. If you can help that will be great.

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @Caitcrafter @BT Hi, Freeview is the system BT use but I don't know enough about this as business do not currently offer the service. My colleagues in Residential @BT_UK do so I have tagged them in to reply if they can help. Thank you for highlighting this

  • bt_global BT - global business (@bt_global) reported

    @Isaan_Farooq Hi Isaan, we're sorry to hear you're having issues. Please contact @BTBusinesscare where someone will be able to help you.