BT (British Telecom) Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Brentford, Hammersmith, Croydon, Isleworth, Southwark, Sutton, Richmond, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Wandsworth, Coulsdon and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Brentford |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simulation Gaming TTV
(@SimulationGTTV) reported
@bt_uk this would be useful if I had access to my account…. My question was if there was any problems in the Glasgow area that you knew of
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Hayati Yilmaz
(@komermezegrill) reported
@btbusinesscare Hello, how long is this going to take this is getting ridiculous. I need a net answer asap regarding what is going to happen. Its now the 23rd of january and i am still dealing with the same issue
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adrian bruce
(@adrbruce) reported
@bt_uk yet again disconnected from the cabinet so you can put a new customer in
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jenna
(@jenna_greenway_) reported
@bt_uk please advise me why you cancelled my home move order and closed my account 18 months ago as you were unable to provide a service and yet I’m still being harassed by Moorcroft Debt Recovery for a debt I categorically dont owe? I have all the evidence to show its your error
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Brian
(@Brian15294666) reported
@bt_uk not sure can you help please
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Sid Datta
(@ssjdatta) reported
Shocking service from @bt_uk. Not fixed my landline for 3 weeks and don’t seem to be in a hurry to fix it either.
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adrian bruce
(@adrbruce) reported
@bt_uk disconnect me for a new customer again and I will withhold paying for a month why pay for a service that ain't being provided
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Talos 🏴🇬🇧 💉💉💉🇺🇦 🌻
(@TalosF1) reported
Hello @bt_uk had a letter from you today saying I’m currently out of contract and paying £61.95/month for my broadband, but could lower this to £34.49, but this offer doesn’t seem to exist, please could you help, as @sky are doing an offer also, cheers.
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Mandymoooo
(@Maandymoo) reported
@Alasdairpkirby @bt_uk Don’t try and leave them in the next 2 years. When Gary moved in and we needed his Sky they charged me nearly £300 for the privilege. I will never use them again.
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Michael Thompson
(@Mikey2004) reported
@bt_uk hi. Wondering if you can help. I’m currently on halo fibre 3 package at 75mbs speed. I get that speed downstairs no problem but upstairs I struggle lately to get anything. It’s not a big distance from the router either. I have upgraded to 150mbs which starts tomorrow