BT (British Telecom) Outage Report in Banstead, Surrey, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southwark, Mitcham, Sutton, Croydon, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, Redhill, and Brentford.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Southwark	Internet	15 hours ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	2 days ago
Southwark	Internet	2 days ago
Mitcham	Wi-fi	3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  C.N. (@livefr33diehard) reported 1 minute ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Kudret (@Kurdeck) reported 2 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Paul (@Pauljar58453395) reported 4 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Cristián [at 🇬🇧] (@5561CL) reported 12 minutes ago from Brentford, England

  Is internet down @bt_uk at nw10 3qu?

• 
  Richard Small (@letter_presser) reported 13 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  Andrew Raffan (@AndRaffan) reported 14 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Jon Edwards (@Jon_Edwards_) reported 19 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 21 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Jared (@gxyred) reported 25 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 27 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Paton (@MarkPaton84) reported 31 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Aaron (@HouseArrestFM) reported 31 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 35 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  Gary White (@_gary_white_) reported 39 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 41 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Robert Montefusco (@bobmontefusco) reported 42 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  steffan Dutch (@SteffanDutch) reported 53 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  ParkParadeTrappyOHB (@OhbPark) reported 53 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  sarvar mojgani (@gains_guru) reported 54 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  Shoulder Doctor (@ShoulderDocUK) reported 56 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitchell and Son Additive Manufacturing LTD (@MitchellandSon1) reported 17 minutes ago

  @bt_uk Is there any update as to when the outage with BT Broadband and Wifi will be fixed? SO19 area

• 
  Deano (@Deano_AFC_14) reported 18 minutes ago

  @BTCare internet playing up once again box keeps flashing orange and disconnecting everything can you please tell me how to fix

• 
  Chloe Raccoon (@ChloeRaccoon) reported 21 minutes ago

  @bt_uk but to make it better, none of their lines are with BT, Plusnet for VDSL2, yes, A leased line which is sourced from the other end so we aren't a customer, and the current VoIP supplier, which replaced Vodafone. I really hate these lying emails

• 
  Kris (@Kris08860201) reported 23 minutes ago

  @SaesnegBen @bt_uk @EE I have had the same problems on and off with BT since I joined but lately it’s better🤞 it stays the same 👍

• 
  Hypodeemic Nurdle (@xpf7741) reported 27 minutes ago

  Really disappointed @bt_uk that after 27 years of unbroken loyalty from being a customer on your first day in July 1995(ish) your best offer to me is what I'm already paying, so therefore I have to leave on principle. It's been good so it's a shame, but we'll both get over it.

• 
  Wayne Cater (@waynecater1) reported 28 minutes ago

  Going to come out and say it @BTSport and #BT are shite. You pay so much money for diminishing returns.Might be time to cancel? I feel so sorry for their customer service teams having to listen to complaints all the time about bullshit changes those upstairs make.

• 
  Kevin84 (@turvey84) reported 31 minutes ago from Crawley, England

  @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

• 
  hugo cockram (@HugoCockram) reported 32 minutes ago

  @bt_uk now cancelled a package for the second time. First was a mistake on an agent part, second was given the wrong information. Would like to use BT but not if you give bad info and bad speeds for the price. Hope you guys can sort your stuff out.

• 
  Samantha Bradley (@Sam_Brad) reported 37 minutes ago

  @bt_uk Well it’s still broke and I now know it’s defo openreach as my neighbours Vodafone that feeds off it is broken too. She asking them for help as she happens to know them 🤞

• 
  Ms Dani M (@MsDaniM) reported 38 minutes ago

  @bt_uk Hi, there is a fault with the service. My BT hub keeps randomly shutting off, possible outages in the area?