BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/08/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hounslow, Wandsworth, Reigate, Southwark, West Wickham, Epsom, Feltham, Thornton Heath, Walton-on-Thames, Sutton, Fulham, Tadworth and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Here4Noticias Wonderer (@Here4Noticias) reported

    @TheBlogard @bt_uk Ummm but they really have, and what about the rest of the **** *** team? U want them to be mentioned how **** they was too?

  • Davidso80537992 FULL ENGLISH BREXIT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 #KBF (@Davidso80537992) reported

    @bt_uk **** penalties though.. ⚽ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧

  • unroyalacademy Something Brewing In This Country (@unroyalacademy) reported

    @kukashnjudster @bt_uk maybe doing the full lay down that the pope does once a year at easter? i don't think kneeling is enough. it's been proven not to work. we must do more!

  • Dr_Gary_Forster 🇬🇧🅶🅰🆁🆈 🅵🅾🆁🆂🆃🅴🆁🇬🇧 (@Dr_Gary_Forster) reported

    @bt_uk Company with poor Internet signal gives players who can't connect with the net strong Virtue Signal

  • Dr_Gary_Forster 🇬🇧🅶🅰🆁🆈 🅵🅾🆁🆂🆃🅴🆁🇬🇧 (@Dr_Gary_Forster) reported

    @bt_uk Company with poor signal gives players who can't connect with goal strong Virtue Signal

  • Elvis8877 Osas nor'ga (@Elvis8877) reported

    @Jellybean7790 @bt_uk Is the rest of the team getting abuse right now I think you are just part of the problem nothing else

  • AI85426741 AI (@AI85426741) reported

    @bt_uk Grow up BT ffs. I bet you wouldn’t refuse to provide the culprits with broadband or a mobile phone network if you knew who they weee. Jump off the bandwagon.

  • ChrisLeeTM ChrisLee™ - 👏🏼 😷 ↔️ (@ChrisLeeTM) reported

    @bt_uk How about a human actually responds instead of sending me here, there and everywhere! We pay for a service that we have no control over. 30 minutes every night, it goes off and we have nothing, then suddenly it reconnects Not good enough, not good enough at all! 🤬

  • AI85426741 AI (@AI85426741) reported

    @bt_uk Idea! BT allow people to cancel their services now by simply quoting the names of these players. No charges, no ‘penalty’ clauses etc. Will you put morals before money?

  • LKingelot Lord Kingelot 👍🏻🇬🇧🧐 (@LKingelot) reported

    @bt_uk I'm sick to death of this virtue signalling nonsense. You support the players who lost us the final purely because they're black. You highlight three players who are black and played badly over the rest of the team. Special treatment for bad players if they're black.