BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 02/18/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Mitcham, Southwark, Thornton Heath, Hounslow, Redhill, Banstead, Caterham, Wandsworth, Bromley, Ashtead, Leatherhead, Thames Ditton and Epsom.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeDan74709908 Mike Daniels (@MikeDan74709908) reported

    @bt_uk Myphone number is 01892723074. I have been told by a private individual and my GP that they have left messages for me. Not received nothing on 1571. Phone has not been unattended. Need help please.

  • blahblahbahl Emma Bahl (@blahblahbahl) reported

    @bt_uk @BTCare I’ve just spent 27 minutes on the phone to one of your staff who has no idea what to say. We are being forced to take on an inferior service. It’s not just about being able to dial 999 (which she assured me I will be able to do even if there is a power cut??) but doctors… family

  • littlemissj74 JW 🇬🇧 (@littlemissj74) reported

    @bt_uk So basically all my current phones now do not work that I bought a few years back. I have only 1 telephone now in cupboard. That if the internet goes down, I will have no way of contacting anybody as my mobile signal is awful. That is great just great.

  • TheTurkishPride ᵀᵘʳᵏⁱˢʰᴾʳⁱᵈᵉ  (@TheTurkishPride) reported

    Very disappointed at what a incompetent outfit you are @bt_uk - A simple re contract has turned into a disaster and could very well lose you a customer over it 👎🏼

  • Beckssim Becky Simpson (@Beckssim) reported

    @bt_uk I'm not talking about getting a second order...I'm talking about speaking to someone about what availability of service there is if I should cancel my first order rather than cancelling the first order and finding there is nothing

  • stacarmin Wullie B 🟩⬜️🟪 🥕🥕🥕🥕🥕🥕🥕 (@stacarmin) reported

    @bt_uk Having a problem with my internet, can only connect through any wifi but not theough my own router, have a mini router but not been switched on for usage

  • blahblahbahl Emma Bahl (@blahblahbahl) reported

    @bt_uk @BTCare If we have a power outage. I need to be able to make calls. If our heating goes off I need to make alternative arrangements for my mother in law accommodation or call engineers. My mobile signal is not reliable. Yes. It works some times. But I need a land line for peace of mind

  • RamblingRunning The Rambling Runner🏃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RamblingRunning) reported

    @bt_uk Not disputing that, but I was happy with my old contract and only changed it because I was supposed to get extra benefits for an extra £2/month. That additional £48 is costing me over £400 because I now want to leave a few months early despite having been a customer for 10+ yrs.

  • littlemissj74 JW 🇬🇧 (@littlemissj74) reported

    @bt_uk My main phone has got to be plugged into my smart hub - which is in the cupboard cos some idiot put all my internet access in a cupboard. Great. So my home phone is in a cupboard.

  • kb_molly Molly (@kb_molly) reported

    @bt_uk all our devices in our house have been booted off our WiFi network and when we try to reconnect on all devices it say incorrect password we have also tried forgetting network and reconnecting and this fail any idea what is going on