BT (British Telecom) outages and service status in Banstead, England
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- BT (British Telecom) generated 1 outage signal in the last 24 hours around Banstead, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 20, 7:03 PM GMT+1.
- Internet (65%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (10%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Banstead, England
The most recent BT (British Telecom) outage reports came from the following cities: Coulsdon, Croydon, Wandsworth, Kingston upon Thames, Tadworth, Purley, Beckenham, Redhill, Caterham, Horley, Reigate, Walton-on-Thames, Mitcham, and Chessington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Wi-fi | 5 days ago |
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Total Blackout | 6 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Rob Holley (@robholley) reported from Camberwell, England@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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Jared (@gxyred) reported from Lambeth, England@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, England@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Johnny Dowling (@JohnnyDowling10) reported from Croydon, EnglandIt's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Alex Munro (@ADMunro) reported from Esher, EnglandCould the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Jon Edwards (@Jon_Edwards_) reported from Bromley, EnglandCongratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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devanik saha (@devanikindia) reported from Croydon, England@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Loft4Words (@Loft4W) reported from Camberwell, England@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Andy Gaffey (@andy_gaffey) reported from Lambeth, England@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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James Valero (@jamesvalero1977) reported from Kingston upon Thames, England@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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🏴 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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David Venters (@VentersGaming) reported from Croydon, England@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Peters (@wizza_wozza) reported@LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.
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jenny leyshon (@jennyleyshon) reported@bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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Brian McBride (@brian_mcbride1) reported@bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?
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Robin Shaw (@RSh234) reported@phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!
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GG (@G1NG3R_N1NJA_13) reported@bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.
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andy grey (@andy_gray) reported@bt_uk I can’t resolve ‘online’ a phone fault. It’s for my blind 87 year old father who hasn’t got a mobile phone, internet or indeed at the moment a functioning land line. His phone is not the issue. How do I moved forward and actually speak to someone?
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mrchrisjohn (@mrchrisjohn) reported@bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve
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the ranger ✝️ (@theranger1872) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.
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Si (@SimonHealey73) reported@bt_uk how do I make a complaint via phone or mobile app?