BT (British Telecom) outages and service status in Banstead, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Chessington, Walton-on-Thames, Epsom, Wandsworth, Redhill, Horley, Caterham, Ashtead, Purley, Tadworth, Thornton Heath, West Wickham, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	5 hours ago
Croydon	Wi-fi	2 days ago
Croydon	E-mail	3 days ago
Chessington	Internet	4 days ago
Croydon	Internet	7 days ago
Walton-on-Thames	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  David Venters (@VentersGaming) reported 1 minute ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Joe Tyrrell (@JTyrrell_) reported 6 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Jon (@R0LLSY) reported 8 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Sandro Rosa (@SMarxx4) reported 11 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Gary White (@_gary_white_) reported 14 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Alex Munro (@ADMunro) reported 21 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  barrie brown (@barriebrown1) reported 23 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  steffan Dutch (@SteffanDutch) reported 24 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 25 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  KC (@ken_coello) reported 26 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Barry French (@Barry2103) reported 26 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 28 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Allen_lovemymind (@EpsomMental) reported 31 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Emma Hands (@Em_Hands) reported 38 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Andy Gaffey (@andy_gaffey) reported 38 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Alan Palmer (@palmerova88) reported 40 minutes ago from Salfords, England

  @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 41 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  John Mitchell (@prof_j_mitchell) reported 43 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 53 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 56 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicolas mcmillan (@herbie963) reported 9 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  LisaF1 🏁 (@lisa7514) reported 10 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

• 
  David Jackson (@davidjjackson) reported 10 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  Gillian Smith (@GillianSmith16) reported 11 minutes ago

  @bt_uk @btcmateus The internet is down in CR8.

• 
  Keith Stewart (@lovemymemo) reported 12 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Shelley Squire (@badshelley) reported 12 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 14 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Global_Mongrel (@Global_Mongrel) reported 14 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  Vince (@vinc3h4ll) reported 15 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  trevor rhodes (@trevjrho) reported 19 minutes ago

  @bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2