BT (British Telecom) Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hounslow, Wandsworth, Reigate, Southwark, West Wickham, Epsom, Feltham, Thornton Heath, Walton-on-Thames, Sutton, Fulham, Tadworth and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Brown
(@KeithBr89743464) reported
@bt_uk hey, could you help me please. I’ve had a bill, and there’s something on it that I was told wouldn’t be, and would like to talk to you about it.
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Jack
(@jkerrlfc) reported
@bt_uk Whether ping not being guaranteed is the issue or not, why should I have to pay the money to not be able to use any of my technology at a stable standard?
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asye jokes
(@asye2014) reported
@bt_uk This package is good, had for a year and it has been solid, 4 tvs streaming, phones, laptops, Xbox, no issues👍
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TTNeb
(@ZH956) reported
Our @bt_uk home was flashing lilac when we out at lunch-time. Still flashing now we're home. No disco for us though. Any problems in Hellesdon, Norwich?
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Jack
(@jkerrlfc) reported
@bt_uk I genuinely ******* despise everything about you, your service is absolutely shocking tv broadband and internet, won’t be using you lot again will be going back to sky.
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The Cottage Hotel
(@CottageHotel2) reported
@btbusinesscare Best thing to do is cancel your BT service and buy elsewhere. They cut off our phone line without following their own procedures. Took them two weeks to reinstate
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@mptracey1970
(@mptracey1970) reported
I have recently called @bt_uk @AskNationwide to name a couple, why do they always start with we are really busy we apologise you are a valued customer blah blah. What a load of old codswallop. It's always at least a 10 minutes wait. 12 mins now!
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Chris Best
(@CBesty1990) reported
@bt_uk Hi Janet, We have had no active line, and the engineers have twice gone and activated the wrong address, despite all of the equipment being delivered to the correct address. It’s costing my business money and no-one is able to help, can you?
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Butty
(@butty2511) reported
Tell me @bt_uk if my router doesn’t provide a service to all of my house does that mean the equipment is faulty or is it that your equipment not up to the job? Further that when I’m through to your ‘help’ service whether it’s appropriate to be cut off ?
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The Cottage Hotel
(@CottageHotel2) reported
@btbusinesscare Then they attached a bogus number to our account which meant when We had an emergency whilst I was off-site they refused to speak to me about the account. So they undertook to resolve that issue which took three months