BT (British Telecom) Outage Report in Banstead, Surrey, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Southwark, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, Purley, Edenbridge, and Redhill.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	Internet	2 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Croydon	Internet	2 days ago
Hammersmith	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 3 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Steve (@stevetom110) reported 7 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Barry French (@Barry2103) reported 12 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Gayle (@GByford75) reported 16 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  LPESSN (@LPESSN) reported 16 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  Al Sarpong (@albsar1970) reported 17 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  Foss (@fackjossey) reported 18 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Phelan Hill MBE (@PhelanHill) reported 21 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Judith (@Judiky) reported 22 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Ollie Geale (@OllieGeale) reported 23 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Will Ashley (@willjashley) reported 26 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Jane Lyons (@JaneBLyons) reported 30 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Kara Godfrey (@KaraWillow) reported 35 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Ollie Geale (@OllieGeale) reported 39 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Edward berry (@eddibfit87) reported 46 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Jobless Azzy (@AzzyChill) reported 48 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  Gavin McLelland (@gmac7000) reported 56 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Kieran Shew (@shoeburger) reported 56 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 58 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Miss Carli Jay (@MissCarliJay) reported 59 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ватный диск (@AntiqBig) reported 4 minutes ago

  @bt_uk No. And **** you)

• 
  ALittleLessPissedOff (@Permanentlypis1) reported 6 minutes ago

  And actually thinking about it, it's not that you don't care, it's that you really don't give a **** about disibility, there's a @bt_uk van parked/dumped in a disabled bay for 3 weeks now using someone else's badge, reported 2x causing issues for others and you've done sweet fa!

• 
  James (@itsmenialwork) reported 10 minutes ago

  @bt_uk Log off social media. Problem solved.

• 
  PurrVsage (@VsagePurr) reported 12 minutes ago

  Dear @bt_uk Your few good advisors let down by other who are just rude and unhelpful. Day 10 with no Internet. All I get is a text message saying I'll be contacted in 2 days. Now my temp hub has now been turned off.. Guess I'll wait another 24hrs, 48hrs or wait is it 72hrs?

• 
  Richard Cookson (@R_Lufc_c) reported 13 minutes ago

  @TalkTalk Hi Jo, I have spoken to your customer service but they cannot find an order without a account number (we didn't place the order so don't have one) they advised @bt_uk can provide it but they also say they can't. Not sure what to do but can't work tomorrow. Thanks

• 
  ALittleLessPissedOff (@Permanentlypis1) reported 13 minutes ago

  @bt_uk Hi it's @lambeth_council issue to sort out, they fail to police blue badges and being disabled myself it tends to annoy when local authorities ignore blue bladge abuse and misuse. Which is why I've reported it to them. But honestly thank you for responding I really appreciate it.

• 
  Sukh Thind (@SUKHTHIND) reported 15 minutes ago

  @bt_uk @BTCare the proble has not been resolved. How can you ask for money to get out of contract, WHEN, BT are not supplying the product. Not sure how you will resolve unless you fix the Degraded Mast which is causing signal issues. Meaning, no signal to use the phone!

• 
  TD #JFT96 🟨🟥 🇵🇸🏳️‍🌈 (@DyerThomas) reported 15 minutes ago

  @bt_uk Yes. It's continued to do the speeds we have been experiencing for the past few months averaging 0.4 MB/s. When we call up, they say there is no issue and speeds are 23MB/s which is an outright lie.

• 
  Christopher Leader (@CJLeader68) reported 17 minutes ago

  @bt_uk my phone and internet service are down so I can’t use either or call you. This happens frequently. How do I get you to check when I can’t use it either

• 
  Rudi (@Rudi82596806) reported 18 minutes ago

  @bt_uk Hi David. No problem is still the same. I need to click on 'credentials required' which then goes to the BT hotspot site. If I then click ' use network as it is' it will login. Thanks, Rudi