BT (British Telecom) Outage Report in Banstead, Surrey, England
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The latest reports from users having issues in Banstead come from postal codes SM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Kingston upon Thames, Thornton Heath, Croydon, Wallington, Hounslow, Wandsworth, Coulsdon, Mitcham, Redhill, Banstead, Caterham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Myhill
(@carlmyhill) reported
Just had some callers claiming to be from @bt_uk offering fibre to home if i'm not already a BT customer. Since I'm with @Plusnet (Open Reach) & 'already a customer' they could NOT offer me fibre to home. Kinda rubbish @Ofcom - plus i cant call BT to check they were legit
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Frederick Barwell
(@fred_barwell) reported
@bt_uk Hi clare this is a nightmare I keep on contacting BT and keep on contacting sky but neither you seem able to help me so how where can I get any one on the planet to help me solve the problem
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42Juice
(@42JuiceK) reported
Nearly a month without WiFi. @bt_uk your company & service is a disgrace, you should be ashamed of yourselves.
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Stephen Gill
(@s_m_gill) reported
@bt_uk So I have an open fault for no broadband and you send me a mini-hub that gives me no more than 25kbps internet access! How is this supposed to address my loss of service?!?!?
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K🇬🇭🌌 #ConteSzn
(@SplendidSonny) reported
@thespursweb @btsport He was good the rest of them let him down
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Sheena Davies
(@SouthZeal) reported
@bt_uk Finally, after 97 days my elderly father’s broadband is back online! Please can you contact me to discuss compensation for this woeful service. So pleased it is fixed, so annoyed it took so long.
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Stephen Gill
(@s_m_gill) reported
@bt_uk Why should I? You sent it as you arent able to send an engineer to fix my broadband fault. Shambles of a company and my longstanding loyalty is being severely tested!
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Frederick Barwell
(@fred_barwell) reported
@bt_uk this is an absolute disgrace BT and sky are both saying that they can't help me to fix my problem so is there any person on the planet that can help me to fix my problem or am going to be forced to suffer that I will never ever be able to watch BT
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Frederick Barwell
(@fred_barwell) reported
@bt_uk I'm sick of this BT are saying that it's up to sky to sort it out and sky are saying that it's up to BT and you are both forcing me to suffer because neither of you are willing to sort my problem out
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Kumqwat
(@Kumqwat1) reported
@bt_uk please help! I have received a few letters purporting to be from you re: debt on a BT business a/c...however I've never had one and moreover letters not addressed to an individual. Thought this a scam but now getting debt collection letters...very distressing!