BT (British Telecom)

BT (British Telecom) Outage Report in Banstead, Surrey, England

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The latest reports from users having issues in Banstead come from postal codes SM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Banstead, Surrey, England 12/23/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Feltham, Hammersmith, Southwark, Wandsworth, Croydon, Hounslow, Dorking, Walton-on-Thames, Westerham, Kingston upon Thames, Teddington, Banstead and Purley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EDSAV Ed Savage (@EDSAV) reported

    @bt_uk i also asked to put in a formal complaint to be told that no one will come back to us or contact us #wtf

  • Shieldmaid8 KS #WATON #SayNo🤚 🏴‍☠️🐟🦩 (@Shieldmaid8) reported

    @ledredman @johnthejack Same in our house. 99.99%. Why are we paying @bt_uk for this? They make zero effort to eliminate this problem.

  • timkemp1 Tim Kemp (@timkemp1) reported

    @bt_uk Thank you for replying Dee. Sorry I took a while to respond, but the internet cut out again. I run my business from home and have upgraded to accomodate the business. I am embarrased by how many times I have had to apologise to clients for my unstable connection.

  • HomeDeliveryDr1 Home Delivery Driver (@HomeDeliveryDr1) reported

    I wonder why on Earth BT sport subscribers don’t cancel their whole BT package actually, the entire package, not just @btsport I wouldn’t put up with Karen Cairney on co-comms. Terrible! Plus Jake Humphries is a complete joke of a presenter! #FACUP #CHELUT

  • moaiandin Reza Moaiandin (@moaiandin) reported

    @bt_uk be proud of your customer support team! Called support number, picked up straight away, problem solved in minutes! No Corona excuses and they just got things done ✅

  • Vibedogg Vibe (@Vibedogg) reported

    @bt_uk internet just randomly goes off mid tourney **** company

  • JohnHarrison75 JohnHarrisonmedia (@JohnHarrison75) reported

    @bt_uk internet not working in Southam warwickshire. Been dropping last few days but totally not working today. Managed limited connection with only few mbps so not enough to work on.

  • TomGriffiths21 Thomas Griffiths (@TomGriffiths21) reported

    @bt_uk so I’ve been told if I’ve moved out of rented accommodation to a house where I’m not responsible for bills. I still have to pay my @btsport contract for a service I’m not getting. Absolutely scandalous, especially in the current climate.

  • StaceySyiem S.S. (@StaceySyiem) reported

    @bt_uk I’ve forgotten bt I’d and password. Email sign in not working . Pls help

  • phwbma04 Paul (@phwbma04) reported

    Come on @bt_uk, play the game. If our broadband's going to go down, do it through the week while I'm on the clock please?