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BT (British Telecom)

BT (British Telecom) outages and service status in Banstead, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Banstead, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Apr 8, 1:00 PM GMT+1.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Banstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southwark, Croydon, Ashford, Brentford, Mitcham, Lewisham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Feltham, and Purley.

CityProblem TypeReport Time
Hammersmith Internet 13 hours ago
Hammersmith Internet 14 hours ago
Southwark Internet 19 hours ago
Hammersmith Internet 20 hours ago
Hammersmith Internet 24 hours ago
Croydon Internet 1 day ago

Nearby cities with recent reports

Ashford

1 recent signals

1 day ago

Community Discussion

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BT (British Telecom) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • NEMUSA1
    Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • ticolespaul
    tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • Geords
    Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • jugolotus
    Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • sahabedi
    Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • Djbarryc
    Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • glebefootball
    Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • ticolespaul
    tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • EJWardNews
    EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • L_Alborough_
    Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • dickster0103
    Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • danfellows
    Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • NeilFranks7
    Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hcuk
    Chris Knowles (@hcuk) reported

    @JackReeveTNC @bt_uk BT = Bloody Terrible.

  • RachH_grit
    Rachael Holmes (@RachH_grit) reported

    @bt_uk I signed up for BT broadband as a new customer but I forgot to apply my blue light discount. Can you please help.

  • Quidlist1
    John Friend (@Quidlist1) reported

    @Athommo1961 @bt_uk I agree, I ordered the tv deal with them, there was a problem at there end activating it, so the cancelled it told to reapply tomorrow when the deal ends, looks like I’ll be cancelling my internet tomorrow can’t see them honouring it

  • Payneben
    Ben Payne (@Payneben) reported

    @bt_uk hi there, I live in RG10 postcode, WiFi strength is under a single MB up and down, app says its fine. Your help section of website just sends me in circles, any known issues? Please help, as am on work calls for next six hours and this is infuriating. Many thanks

  • jportercomedy
    John Porter (@jportercomedy) reported

    Watching @btsport and wondering if City are playing a pub side the way they're dismissing them. Also, if Fury's lAsT fIgHt against Whyte is 'no hype needed' - why ******** am I seeing about it every ad break?

  • BradleyStirton
    bradley stirton (@BradleyStirton) reported

    @btsport @bt_uk hi I've paid for the subscription to bt sport however when I try to login to the app or try to watch on the website it says there's no active subscription. It has also taken payment twice?

  • BrianPolina
    Brian Polina (@BrianPolina) reported

    @bt_uk got a problem with my BT connect modem. I want to dim the blue lights on it when I go to bed. Can’t see how to go this. Can you help.

  • DeanCruden
    Dean Cruden (@DeanCruden) reported

    @bt_uk is there a known issue with streaming iplayer on smart TVs? Been unable to play any shows for the last couple of days on TV but it works fine on other devices. Done resets and no software updates available so appears to be broadband related.

  • FUFowlers
    FUFowlers (@FUFowlers) reported

    @bt_uk I suggest you read the tweet I was responding to. It seems the problem is not an isolated problem, its affecting more than one customer.

  • justlillylew
    LillyLew (@justlillylew) reported

    @bt_uk #HELP! URGENT!!! I Experienced atrocious service on phone at 1735 today with billing not able to cope with billing Qs stating I need value team. Cut me off then another billing person refusing to put me through to value when I had to go through whole process twice.