BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 03/29/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Sutton, City of Westminster, Croydon, Hampstead, Newham, Fulham, Paddington, Wandsworth, Carshalton, Hackney, Romford, Southwark and Islington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gurmail_922 Gurmail Singh (@Gurmail_922) reported

    Since upgrading my contract (to the iphone 12 pro)I have nothing but issues with BT Sport and the large screen. I have rang 5 times to get the issues resolved and all I am told is that it keeps getting dropped off my account. I want it to be working @EE @bt_uk @btsport

  • Jacorabo J M (@Jacorabo) reported

    @bt_uk Not really, were told over the phone it might be fixed by 25th or might not.. not v useful as I work from home and the service was fine before any work was done

  • hv_1117 Hue (@hv_1117) reported

    @bt_uk hi, i changed my broadband package on friday 13th and was supposed to be sent a new hub the following monday. The new hub hasn’t arrived but a letter and a bag to dispose of the old one has. Could you possibly track down the whereabouts of the hub or send out a new one pls

  • n__harris Nicola Harris (@n__harris) reported

    @bt_uk Hopefully sorted now. Fingers crossed. Your helplines are horrendously slow though.

  • sosiv SophiA Vaughan (@sosiv) reported

    @bt_uk Hello, I've ordered broadband with BT. I've had problems with line installation but, now fixed. How long will it be until I get my router? Thanks.

  • cluckin_fevva Foggy (@cluckin_fevva) reported

    Once again driven to contact @bt_uk via Twitter as it's impossible to connect via chat or phone to discuss why my FTTP service is so slow and to try and get more wifi discs delivered. Very frustrating - would the BT Twitter fairies please tell me how best to proceed.

  • CraigRe29177699 Craig Read (@CraigRe29177699) reported

    @bt_uk placed an order in June for telephone and broadband plus number change, now at the end of November and still waiting for the number change, what an incredibly poor service you offer!

  • AverageDad_86 Ryan Masterson (@AverageDad_86) reported

    @aaronclarke88 @sophiereuxx @bt_uk Cheers for the reply bud, yeh the same for EE customers too also mixed messages from there Customer Service team

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • fedupcommuter99 Fed up commuter... (@fedupcommuter99) reported

    @bt_uk Text I got back was that it's all working fine from Exchange to Hub and to check my wifi settings. 1) Not on Wifi. Using ethernet cable and getting 16mbps. 2) The results on hub manager are showing exchange to hub of 16mbps. I pay for 50mbps, so fix it or I'm leaving.