BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 02/26/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Southwark, London, Hammersmith, Thornton Heath, Croydon, City of London, Islington, Camden Town, Waltham Forest, Wallington, Barking, Newham, Harlesden and Hackney.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @bt_uk Same Problem with Banks and others They all want details regardless of security compromised . May be @WhichUK who have given you the top company need to look at as we are member. Why my account is compromised, phone put down, framed , lines in use by others......

  • Aleem______7 aleem (@Aleem______7) reported

    @btsport @Tyson_Fury Hitting the canvas in this manner has a rebound effect, causing further brain damage 🤔

  • Aleem______7 aleem (@Aleem______7) reported

    @btsport @Tyson_Fury Hitting the canvas in this manner has a rebound effect, causing further brain damage 🤔

  • 2WB10 2WB (@2WB10) reported

    @bt_uk I’ve just left BT to join Virgin but cancelling within my cooling off period because they’ve fitted **** that doesn’t work & I can’t actually speak to anyone with any sense to sort it. Once it’s cancelled I’ll be back with BT, missing you already.

  • eserge01 S 𝑲𝒂𝒓𝒕𝒂𝒍 (@eserge01) reported

    @bt_uk hi I had a problem with the BT app and I called customer support, and the agent was extremely rude and trying to dwindle me by saying it’s my falut (when it’s obviously BT’s app). I would like to complain and get this app problem sorted out

  • IanHawthorne8 Ian Hawthorne (@IanHawthorne8) reported

    Mmm just had an interesting phone call with BT, apparently my elderly in laws are leaving @bt_uk and transferring their phone service to @TalkTalk, how have you done this @TalkTalk as they wouldn't even know who you are or even how to do it 😡😡

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @bt_uk And besides that isn't what is needed. What is needed is a way to report a fault on a line where you don't know the account holder's account number or phone service provider.

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!

  • 84capy Capy (@84capy) reported

    @bt_uk @OpenreachHelp my mew build house has duct and cable installed with an open reach box in the house but it’s not registered still after three weeks and I can’t get an answer from the BTNI new reg email account nor telephone number- can anyone help please?

  • achay69 ACH🇺🇦 (@achay69) reported

    @bt_uk Currently have no date available, no indication, days? Weeks? How can we plan? Why isn't 4g option being offered? Why can't I talk to a person to fix this?