BT (British Telecom) Outage Report in Bromley, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Bromley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Bromley, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Romford, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Sutton, Croydon, Hampstead, Newham, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 11 minutes ago |
|
City of London
|
Total Blackout | 11 hours ago |
|
Romford
|
Total Blackout | 14 hours ago |
|
London
|
Internet | 15 hours ago |
|
City of London
|
Internet | 16 hours ago |
|
London
|
Phone | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Diana (@PaintSewGlueChe) reported from Wandsworth, England@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Scott Brindley (@scottyboy1973) reported from Poplar, England@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Phil Swallow Photography (@philswallowpics) reported from Croydon, EnglandNot quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Ric Mann (@ricmann1977) reported from Camden Town, England@moodybastardo @alexhoweng @btsport Bit rude.
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Ed Woodhouse (@edwardwoodhouse) reported from Bromley, EnglandBT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lev_vst (@lev_vst) reported@bt_uk With BT never been able to watch TV catch up on my TV, as soon I changed to Sky I could! Same exact copper cables. How do you explain that🤔? And Sky more affordable. Better customer service, must add.
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Robo Bot (@robobotbotbot) reported@bt_uk day four of our broadband outage. Total available status from BT "Its broken, we have no idea when or if it might be fixed. We do know it affects your whole town if that helps." Is that actually acceptable?
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John Edwards (@jwedwards1) reported from Marlow Bottom, England@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Melanie Mackin (@mel7j) reported@btbusinesscare This is nkt a complaint. I've been sent down this route before. I just want to speak to someone about the sims.
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Steff. (@Steff_) reported@bt_uk The WORST customer service. Incapable of sending a prepaid bag out to the correct address on 5 occasions. Then they charge £50. And now incapable of refunding after being advised 2 different refund dates and a cheque to which the account has now been closed. SORT IT OUT BT
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jennev (@vickyjenner1) reported@bt_uk Funnily enough, even though there is nobody down there now, thankfully it’s working again. Now let’s try to get on with my work again.
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Grimchi of Docs (@plaindocs) reported@bt_uk any idea why connecting a Linux laptop to BT smart hub would bring the entire network down?
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Jones Mark Harding (@JonesMarkHardi1) reported@bt_uk @ChazfogMBE do you support BLM?
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MistyMoo (@Scullie01) reported@bt_uk Hi. Moving house tomorrow and the activation date for new service is tomorrow. However, I have no service today at current address. Help!
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Nebraska (@ali_nebraska) reported@bt_uk broadband not working in SE15 - is this a known outage?