BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 01/20/2026 11:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Bexleyheath, Hackney, Hampstead, Tadworth, Poplar, Hammersmith, Sevenoaks, Orpington, Caterham, Reigate, Greater London and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of London Wi-fi
United KingdomCroydon TV
United KingdomBexleyheath Internet
United KingdomHackney Total Blackout
United KingdomHampstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VyvToms Vyvyan Toms (@VyvToms) reported

    @bt_uk Does the EE unit come with an external antenna? We have a femtocell for our BT mobile service so unless the EE unit has a much higher gain than a normal mobile it is unlikely to function. No broadband also means no mobile service.

  • DaveML01 David Michael 🍺 💥 (@DaveML01) reported

    @shannichapstick @bt_uk It has to be an App issue

  • probinson83 Philip Robinson (@probinson83) reported

    @bt_uk why has my broadband not been reconnected? It was supposed to happen on Monday…no-one has called me back since yesterday…dreadful customer service

  • melaniefarmer84 Melanie Farmer (@melaniefarmer84) reported

    Update in the @btbusinesscare saga…firstly our broadband is back! However, despite an open complaint now running for THREE WEEKS we have still not received a telephone call from a manager, despite regular assurances we will get one. The compensation offer is also a joke!!

  • Jakebob Jakebob (@Jakebob) reported

    @bt_uk Thanks, though this method is going to be difficult to use as I'm in shared accommodation and can't get access to the phone number the building uses. I've tried contacting the landlord about it, but figured I might be able to get some help online.

  • Jakebob Jakebob (@Jakebob) reported

    @bt_uk Not yet, the landlord themselves seems to be out until the 20th, and the properties company I went through to rent the place has yet to respond to my e-mails about this issue. If I get any more info, I'll try the methods you've suggested. Thanks again.

  • Jakebob Jakebob (@Jakebob) reported

    @bt_uk are there outages or problems in the West Wales area? The building I'm in uses BT Internet, and over the last few days the service has seriously degraded in terms of quality. It can't hold a stable connection and has very low data throughput when it HAS a connection.

  • SkankHu41927614 SkankHunt69 (@SkankHu41927614) reported

    @VizibleDarkness @bt_uk Who cares I'm white and I have **** all chance of getting a higher up role at a major company. Stop making EVERYTHING about skin colour

  • newmedialuvvy Clare Bramley (@newmedialuvvy) reported

    @btbusinesscare stepfather is critical and in a coma, only name on business account. How do I suspend service/delay bills please? Being told this is not possible. How do people cope in this situation?

  • jeremy_millar_1 Jeremy Millar (@jeremy_millar_1) reported

    @bt_uk It was a couple of hours last month, and a couple more the month before. And for all that and no service for months? £38.40 refund. It gets less every time I talk to someone.