BT (British Telecom) outages and service status in Bromley, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromley, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Croydon, Purley, City of Westminster, Orpington, City of London, Southwark, Beckenham, Carshalton, Poplar, Swanley, and Bexleyheath.

City	Problem Type	Report Time
Newham	E-mail	2 hours ago
Croydon	Internet	2 hours ago
Purley	Internet	6 hours ago
City of Westminster	Phone	23 hours ago
City of Westminster	Total Blackout	1 day ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Kurtis Simon (@kurtistime1985) reported 6 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 10 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  kanish official (@kanishofficial) reported 11 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Jules Ugo (@jugolotus) reported 14 minutes ago from Camberwell, England

  Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

• 
  Ingrid Marsh (@IngridMarsh_) reported 21 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Matthew Crockett (@machacro) reported 27 minutes ago from Whyteleafe, England

  ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

• 
  John Mitchell (@prof_j_mitchell) reported 32 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Anthony Harris (@AntoineDingDong) reported 33 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Aaron (@HouseArrestFM) reported 34 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Dhammadinna (@Dhammadinna) reported 38 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  sarvar mojgani (@gains_guru) reported 47 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  The Star PA (@TheStarPA) reported 48 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 51 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  Steve (@stevetom110) reported 53 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Allen_lovemymind (@EpsomMental) reported 53 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Mark O'Callaghan (@EventOCallaghan) reported 53 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Luce (@L_Alborough_) reported 53 minutes ago from Lambeth, England

  @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

• 
  Cat Fitzmaurice (@cat_la) reported 55 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Johan Larsson (@jlarsson89) reported 57 minutes ago from Eltham, England

  @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

• 
  steffan Dutch (@SteffanDutch) reported 57 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Eastwood (@eastwap) reported 4 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  liam (@liamsimo95) reported 7 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 9 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  uılʞuɐɹℲ (@puddles46) reported 9 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  Shama Women's Centre (@shamacentre) reported 9 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Robbie Swanson (@Robswanney) reported 16 minutes ago

  @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

• 
  Dave Kendall (@DaveKendallPho1) reported 16 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  Jon Chadwick (@JonD_Chadwick) reported 19 minutes ago

  @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

• 
  Ed Walsh (@Farmerwalsh) reported 20 minutes ago

  Well done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix

• 
  MFK (@Kelly316M) reported 23 minutes ago

  @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!