BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 01/09/2026 14:35

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hackney, Paddington, Greater London, City of London, Hammersmith, Croydon, Fulham, Sutton, Upminster, Camden Town, Ilford, Bromley and Mitcham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stateobviousmma Obvious opinions (@stateobviousmma) reported

    @btsport what ******** was that? I pay £25 a month to watch the fights and you can’t even show them

  • srm121212 Srm121212 (@srm121212) reported

    @arielhelwani @btsport Kind of nice having a main at this time.. can get some good damn sleep

  • Samfat11 fatsam (@Samfat11) reported

    @Randall100 @JoeJoyceBoxing @btsport You wanted him to die? If you're overwhelmed in the heavyweight arena, stoppage is the only solution. Fighters die bruh.

  • purple766 Wayne Thomson (@purple766) reported

    @Eurosport_UK James Toseland amazing rider but poor commentator, btsport ditched him, sorry but he spoils the racing 😔

  • Paddy_McKeanEFC Las Malvinas son Argentinas 🇦🇷 (@Paddy_McKeanEFC) reported

    @bt_uk Hi Aled, I've managed to resolve the issue myself thank you! I was just disappointed that one of your colleagues hung up on me as soon as I got through to them on Friday night.

  • benedictowen12 Ben (@benedictowen12) reported

    Life tip; NEVER go with @bt_uk for wifi. I am sitting 4 meters away and have two bars and can play video games without it cutting out 🙃 who should I switch to?

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk Hi Lesley, we've had so many engineers here over the past couple of years. None of them do anything. And you continue to charge £70 per month for this service. The most recent engineer told us that since the nearest fiber optic connection is well over a mile from our property you

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk should never have sold my dad this package. I can help but feel your sales representatives have taken advantage of my 71 year old father like this. He might not understand how the internet works but he very much understands the frustration of slow internet speeds.

  • CC_UK Central Computers UK (@CC_UK) reported

    @bt_uk Business account, but the outage seems to effecting residential in the area too. Little bit disappointed that BT have left it this long to fix.

  • Tempest_Hey_ TempestHey (@Tempest_Hey_) reported

    @bt_uk can you help me with the new BT Advanced Digital Home Phone? Does it need to be plugged into the home hub? Or does it work wirelessly? #switchover #help