BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 01/24/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Croydon, Hackney, Tower Hamlets, City of Westminster, Fulham, Islington, Paddington, Southwark, Camden Town, Sevenoaks, Romford, City of London and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CampionHarri Harri Campion (@CampionHarri) reported

    Hey @Channel4, what's the deal with your @bt_uk TV app? Like it's so bad. I've missed so much great TV this week because they don't go up and cant be found. Tuesdays bake off, not there, Jenas doc, not there, 24 hrs in police custody, 2020 episodes. Help me please!!

  • Didi_CS David Salvoni (@Didi_CS) reported

    @bt_uk Terrible reply! Then why was I told that I would be called prior to the appointment or given the engineers details. I never got any of that, and never got a call from the engineer, despite them saying I did. Question is what are you going to do about it?

  • LizzyinEcosse LizzyMack (@LizzyinEcosse) reported

    @bt_uk 5 yrs ago I was given the landline number of a local business which ceased trading years ago. I get daily calls from people looking to make a booking. How can I get this changed? It's very annoying esp as some don't believe I am not them! Pls help!

  • shaunhandley84 Shaun Handley (@shaunhandley84) reported

    @SkyHelpTeam @BTSportBoxing @btsport Not sure if you are all in competition to see who can provide the worse customer service but assistance with ordering the fight tomorrow night would be much appreciated!!

  • Jessicasparkelz Jessica Nicholson (@Jessicasparkelz) reported

    @bt_uk I didn’t subscribe to it! I’ve lived here 4 years this is the first one I’ve had so how about you do randomly subscribe people to your junk? I’ve never had any dealing with Bt in my life as you’re con merchants please take my address off the list or I’ll start sending you rubbish

  • collyer_thomas Thom Collyer (@collyer_thomas) reported

    @JayR_Xx @bt_uk Yeah exactly. I’ve contacted Sky and all they’ve said is ‘yes it looks like there’s an outage in your area’ but couldn’t tell me why or what’s causing it

  • dannycole387 Danny Cole (@dannycole387) reported

    @bt_uk Hi Rita, I did text but got no response. My connection is still slow since Monday. Weirdly seems to work perfectly after 3PM though?!

  • TheWestgateBear Tim Bentley (@TheWestgateBear) reported

    @bt_uk It’s the mobile signal. Since the new mast went up the BT mobile signal has gone from full 4G around town and at home to 3G and EDGE. Ironic considering the new mast was supposed to pave the way for 5G.

  • LadyLemur Naomi Lemur 🌱 (@LadyLemur) reported

    @bt_uk I have however just called & spoken to someone who said it's going to be ANOTHER '48 working hrs' for Openreach to finally cancel their order. This will be over a month since the issue began.

  • iggya iggya (@iggya) reported

    @bt_uk It's past that now, #cancellation time the customer service has been atrocious.