BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 03/12/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Hackney, Croydon, Southwark, Hammersmith, Sevenoaks, Camden Town, Wandsworth, Paddington, Hampstead, City of London, Islington, City of Westminster and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomCroydon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • carljones1 Carl Jones (@carljones1) reported

    Scandalously bad service from @bt_uk - cut me off while on hold for a second time mid-conversation, having failed to solve my problem, then had the nerve to text me a customer feedback survey. Needless to say, I answered honestly. Disgraceful.

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    I’ve now had another letter saying I owe them up until the 2nd of March as that’s when the 30 days run out. Despite @bt_uk cutting off my connection to their programmes 10 days earlier! Absolute scammers! Disgusting customer service to boot. Appalling

  • andydday Andy Day (@andydday) reported

    @bt_uk @WeAreOpenreach my fibre was supposed to be installed in 19th Oct. Just had a call to say 'I'm sorry, but we have no news'. Bizarre. Now you've sent a txt telling me you are going to call to see 'if there is anything you can help with'. Yes. what about installing my bband?

  • al_tailor Alesh Tailor (@al_tailor) reported

    @bt_uk Ridiculous!I'm highlighting the fact that you have endlessly lied to me and given me empty promises & you go and don't again!This is the most appalling service from a major company I have ever received in my life. I came over to @bt_uk for a reason but now I wish I stayed @SkyUK

  • garytyoung Gary Young (@garytyoung) reported

    @bt_uk Not delayed just too long of waiting time for installations. Causing problems working from home with 4g mini hub not the best of signal.

  • garytyoung Gary Young (@garytyoung) reported

    @bt_uk Thank you, first heard about survey delaying anything today but does not help me in slightest as you can appreciate. 10 years custom and feel let down. Provided any time availability for any potential cancellations but again can not even consider this.

  • Saranvan4 Saranvan (@Saranvan4) reported

    @bt_uk any word on sorting out our internet? You cancelled the engineer and then altered the order to say their visit was completed, but thankfully we have evidence. Probably some of the worst service we've ever had within the last week.

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    @bt_uk are the biggest set of thieving bags of **** I’ve known!! Ended my contract in January and they’re still harassing me for money NOW! Wouldn’t recommend these bunch of scumbags to my worst enemy. Disgraceful

  • Nichol_5 Michael Nichol (@Nichol_5) reported

    @bt_uk Too little too late I’m afraid Sharonk. Only now that I’ve said something on social media has anybody tried to “help” me. My “debt” to your company has already been settled. Although I’ll probably be back in a months time with another ludicrous bill. Thanks

  • mrcessna Phil (@mrcessna) reported

    @bt_uk My broadband has slowed by 90% reported last week and not fixed yet. Bad for my image? Certainly!