BT (British Telecom) outages and service status in Bromley, England
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Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Bromley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 12:11 PM GMT+1.
- Internet (65%)
- Wi-fi (15%)
- E-mail (14%)
- Phone (3%)
- Total Blackout (2%)
- TV (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bromley, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, Orpington, City of London, City of Westminster, Croydon, Southwark, Sidcup, Poplar, Mitcham, Shoreham, Swanley, Catford, Purley, Thornton Heath, and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 6 hours ago |
|
Orpington
|
Internet | 7 hours ago |
|
City of London
|
Internet | 17 hours ago |
|
City of Westminster
|
Internet | 1 day ago |
|
Croydon
|
Wi-fi | 1 day ago |
|
City of Westminster
|
Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
6 recent signals
4 recent signals
2 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Martin (@martin466004) reported from Bromley, England@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, EnglandI am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Luce (@L_Alborough_) reported from Lambeth, England@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Matthew Crockett (@machacro) reported from Whyteleafe, England@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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C.N. (@livefr33diehard) reported from Bromley, England@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England@bt_uk the connection is so poor is driving me mental
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Armstrong (@steve2682) reported from Bexleyheath, England@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Jules Ugo (@jugolotus) reported from Camberwell, EnglandJust enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Allen_lovemymind (@EpsomMental) reported from Croydon, EnglandI dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England@bt_uk live chat customer service Where and how
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@btsport why are you not making it easy for your customers to pause your service like sky
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karla (@SaffyBun) reported@bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.
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Daniel Factor (@DanielFactor79) reported@DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off
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Kev Kirk (@kevkirk76) reported@btbusinesscare why am I STILL being billed when our service ended 17/7 and we’ve paid the final bill. Now being billed for another month. Your billing department manage to ***** up every time we’ve used BT.
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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James (@sausagenmash) reported@leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.
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Amai Chong Memes business (@AmaiChong_ninja) reported@bt_uk Our thoughts are with the people who used BT’s service and found out: •Hidden charges are everywhere. •The app is useless and has no interaction with the company. I’ve messaged you 6 times now with no reply. Scammers
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Mike Seaton (@mikeseat) reported@bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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Vince (@vinc3h4ll) reported@bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years
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Lou Skunt (@Bubbler_Ranx) reported@bt_uk just got a text that my phone bill is ready but I still can’t log into my account without giving my phone number. We’re getting to the point where I cancel the direct debit. I’m not DMing and I’m not taking time out of my day to call. Why do I need to supply a number?