BT (British Telecom) outages and service status in Bromley, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromley, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, City of London, Southwark, Orpington, Newham, Purley, Beckenham, Carshalton, and Poplar.

City	Problem Type	Report Time
Croydon	Total Blackout	10 hours ago
Croydon	Internet	18 hours ago
City of Westminster	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	3 days ago
City of London	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 2 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  Daniel Shade (@shade306) reported 7 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Danielle Altink (@danialtink) reported 11 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Sally-anne Cole (@mrsscole) reported 12 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Paul Kellaway (@pkllwy) reported 13 minutes ago from Poplar, England

  @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

• 
  devanik saha (@devanikindia) reported 14 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Kara Godfrey (@KaraWillow) reported 16 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Rahel Bailie (@rahelab) reported 19 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Anthony Harris (@AntoineDingDong) reported 23 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Kudret (@Kurdeck) reported 24 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  David Venters (@VentersGaming) reported 26 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 31 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  David Robson 🎧🎬🌈 (@DavidRobson84) reported 46 minutes ago from Lambeth, England

  @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

• 
  EJ Ward (@EJWardNews) reported 49 minutes ago from Lambeth, England

  @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

• 
  Lonely-planet-girl (@excellenceinLDN) reported 50 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Foss (@fackjossey) reported 50 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Jon Edwards (@Jon_Edwards_) reported 54 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  The Star PA (@TheStarPA) reported 56 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 58 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  Jason Azz @robandjas (@NEMUSA1) reported 58 minutes ago from Camberwell, England

  @bt_uk the connection is so poor is driving me mental

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EdEFC74 (@EdEFC74) reported 3 minutes ago

  @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

• 
  J (@jaysta1979) reported 5 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Christopher Rowe (@KernowChris) reported 8 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  Gavin 277 (@gavin277) reported 8 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  MFK (@Kelly316M) reported 9 minutes ago

  @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 10 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  grace hooper (@messalinahooper) reported 10 minutes ago

  @bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait

• 
  thisissaffers (@ThisisSaffers) reported 13 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 13 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  mouse (@HooverMouse) reported 15 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.