BT (British Telecom) Outage Report in Bromley, Greater London, England
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The latest reports from users having issues in Bromley come from postal codes SE9, BR1 and BR3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hackney, Southwark, Hammersmith, Croydon, Camden Town, Newham, Banstead, Purley, Islington, Fulham, Greater London, Bromley and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| City of London |
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| City of London |
Community Discussion
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BT (British Telecom) Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Slaine
(@vicki2209) reported
@bt_uk you allow this to happen to thousands of customers per year! An explanation and resolution is expected ASAP
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Alexandra Turnbull
(@shorleywall) reported
@bt_uk Hi I'm sorry but you promised a call back, you didn't complete it as agreed, when you phoned with a call back you transferred me to the hold queue. If sitting in a hold queue was a solution I would have done it. Please arrange for a helpful call back to be made.
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Scott
(@scottberwick) reported
@bt_uk Understood. As I said - there’s an older population in Leuchars - so you’ve potentially got a lot of over 70s that aren’t as able to do online support or be willing to sit waiting for 50 minutes - who are effectively cut off.
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Lady Jayne 🍾🥂🐈⬛🦮🇺🇦🌈💜
(@dogandcatmum) reported
@bt_uk I need to report a fault on a friend's line. I've tried the fault line but it keeps disconnecting. My friend lives in a rural area with very little mobile signal. It is imperative her line is sorted. Please advise.
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Vicki Slaine
(@vicki2209) reported
@bt_uk Can you explain why you have allowed someone to take over my line without consent? Even though I have contacted you multiple times to tell you no?! Absolutely ridiculous service!
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Roy Beaumont
(@Beaumont2116) reported
@bt_uk Don't need it my phone has a wireless hot spot which I run smart TV, xbox live, laptop from with no problems
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Beth Sleaford
(@bethsleafordx) reported
@bt_uk I’ve tried to contact the faults team via text and had no reply, I’m having issues with my internet
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Neil Stoker
(@nmstoker) reported
@bt_uk you've seriously understaffed support lines! Wait 48 mins to get through to 1st chap, then after sorting part of my issue, he transferred me. Was assured that 2nd wait wouldn't be so long (as internal transfer) but I'm back in a queue, total call time 1h21m so far 🤬
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Stephen Brown
(@Stephen14908412) reported
@hellwaiver @bt_uk @VirginMediaCorp I think that's a great idea, I to have had problems with BT and I'm going to virgin media I will be doing that when I receive my virgin media router.
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joanne cair
(@mstmrvelusmummy) reported
a lot less painful and stressful. I would still have been seriously peeved that some idiot cut our cable but I would have understood the reason for the lengthy delay. Instead we were messed about and lied to and as a result have cancelled @virginmedia and gone to @bt_uk instead.