BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 01/21/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Wandsworth, Croydon, City of Westminster, Hackney, Romford, Hampstead, Bexleyheath, Tadworth, Poplar, Hammersmith, Sevenoaks, Orpington and Caterham.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomCity of London E-mail
United KingdomLondon Wi-fi
United KingdomWandsworth Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk I want 2 b/band connections to my house but am told I can’t as my existing accounts are linked. I have to cancel one line altogether (losing my no) & then apply to have b/band as a new customer.End result - I’ll have two broadband connections to my house but lose my no.1/2

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    2/2 @bt_uk I go to sky and they agree to take over and allow me to keep my existing no and provide me with b/band. Plus they’re £4 per month cheaper. Your policy is plain stupid and I’d like an explanation please

  • slawek_poreda Slawek Poreda (@slawek_poreda) reported

    @bt_uk Ha ha. Yes they have just called only to tell me that BT engineer will perhaps call me on Monday to maybe organise a visit next week to fix the fault. @BT_UK - wow, that's just another four days to MAYBE have it fixed.

  • OviAvfc1 OviAvfc (@OviAvfc1) reported

    @harryguttridge @talkSPORT @RealRomfordPele Well Parlour is chatting absolute **** so struggling to understand how you agree with that. Talksport btsport skysport they're making money the same way why is it so wrong if fans do the same?

  • mustbecwaced Cllr Lynn Riley (@mustbecwaced) reported

    Are @BT_uk having a laugh!!! It doesn’t offer up a negative option just a negative customer experience. Based on your recent interaction, how likely are you to recommend BT to friends or family? From 0 (not at all likely) to 10 (extremely likely).

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk Not sure why I have to go through this when the end result is the same - 2 b/band lines into one property. And why is it Sky can do it no problem at all

  • deepaklodhia Deepak Lodhia (@deepaklodhia) reported

    @bt_uk Please can one of your customer care team contact me

  • MilkmanSam_ Milkman (@MilkmanSam_) reported

    @bt_uk I don’t think it’s anything to do with the servers of the game i am playing, since I can hear players voice in party chats lagging, and also have the same issue on every game I play

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk I did speak to them yes. They said my two accounts were linked and I could not have two b/band connections. Stupidly if I cancelled one and then ordered as a new customer they would allow me two b/band lines but I’d have to give up my original number. The end result is the same

  • Michele__Walker Michele 💙 (@Michele__Walker) reported

    @bt_uk Yes they have 3 times without advising us the job had been cancelled or crashed. Whilst we wait for switch on. It’s really not on. No customer service at all. Still not hopeful for next Friday