BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 02/04/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, West Wickham, Croydon, Newham, Epsom, Romford, Wandsworth, Islington, City of London, Poplar, Greater London, Southwark, Thornton Heath and Hampstead.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomWest Wickham Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomNewham Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Anonymous584238 Anonymous (@Anonymous584238) reported

    @Karen78559752 @mcfc_lads @btsport For one lampard had 100 managers for 2 foden will never leave city so shush

  • elliottcook Elliott Cook (@elliottcook) reported

    @bt_uk Although I’ve DM yourselves, any idea why my Digital Voice service isn’t working?

  • BeardedTickler BeardedTickler (@BeardedTickler) reported

    @bt_uk Nothing but issues this last year... what is going on!?

  • CharlyFeldman84 Dr Charly Feldman (@CharlyFeldman84) reported

    @bt_uk Internet is down again. Engineer is apparently coming today.

  • JoannaRayson Joanna Rayson (@JoannaRayson) reported

    @bt_uk Been a customer for over 20 years and customer service received on our non existent broadband line is poor. Both our lines are down, engineer due between 8-1 but nothing and can’t look at our other line until Tuesday. Nobody wanting to help

  • ZOSOMOI Ian t (@ZOSOMOI) reported

    @bt_uk you embezzle me out of 2 years line rental for a mobile that i cancelled with you for an upgrade I rang 3 times to cancel my current phone! Then choose to ignore my l complaint to you. After 20 years i have left your appalling company. I want a reply before going further

  • JoannaRayson Joanna Rayson (@JoannaRayson) reported

    @bt_uk No! Both my lines are down, no broadband and apparently nobody can help

  • MrLanMan Lance Manasse (@MrLanMan) reported

    @bt_uk My issue is less about the cab being full (I'm IT, so i get it)! It's the fact i asked a question in December, when i did i explained why, and explained it'd inform what i do. I was assured there was no risk, a few times. So went ahead. Hence where i am now! :(

  • thehowden Martin Howden (@thehowden) reported

    @bt_uk The engineer has just turned up. Turns out he hadn’t been working remotely as told on the phone. So I’m glad I didn’t leave the house! Really poor service and communication.

  • DaveHeather13 Dave Heather (@DaveHeather13) reported

    @bt_uk We spoke to customer services yesterday afternoon and were told it would be fixed by 16:45. Unfortunately, we weren’t told which day 🤔