BT (British Telecom)

BT (British Telecom) Outage Report in Bromley, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Bromley come from postal codes SE9, BR1 and BR3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bromley, Greater London, England 12/09/2025 11:55

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, Hackney, Southwark, Hammersmith, Croydon, Camden Town, Newham, Banstead, Purley, Islington, Fulham, Greater London, Bromley and Poplar.

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City Problem Type Report Time
United KingdomCity of London E-mail
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jlancaster1862 Jay Lancaster (@jlancaster1862) reported

    @bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!

  • jdmmi_ JD (@jdmmi_) reported

    @bt_uk I hope you have a bad day

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi Alannah OK - thanks for the quick response. Why doesn't it say this in any of your email comms so that people can prepare? It just says 'there might be a short break in service'. My definition of short isn't hours or most of the day?

  • TheBunet46 John M.Burnet (@TheBunet46) reported

    @BTCare who's the idiot that came up with slogan for films, 'buy or own'? do u mean rent or own??

  • cuan_knaggs Cuan Knaggs (@cuan_knaggs) reported

    @robdykedotcom @bt_uk have to deal with this **** on my banking app. that they have forced me to use by having it as the only option for 2FA

  • markjam Mark (@markjam) reported

    Ok @btsport how do you cancel? My dad had it for champions league and doesn't want it now. Phoned but told to do it online. Tried online but its impossible to find how. FAQs say you need to phone. So how? #btsport #cancelbtsport #btsportripoff

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @ionareads @bt_uk Hi, I apologise about this. One of our tech complaint team members in Dundee will be calling your family member about this. They have opened a complaint to see this through and get them sorted out, I apologise for all this.

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?

  • SelectSystemsUK Charles Pearmain (@SelectSystemsUK) reported

    It is depressingly inevitable that @bt_uk happily trot out banalities about "Connecting for Good" and being "Here to help" when they'd actually rather do anything to avoid talking to a customer. If you DO get through the simplest product information is treated as a state secret.

  • ionareads Iona (@ionareads) reported

    I’ve said I would tweet you because they have no way to contact the person who called them and are so frustrated they don’t know what to do. When will you stop assuming that everyone lives in a city and start making an effort to provide support for rural customers? @bt_uk 3/4